Protech It Solutions Jobs in Usa
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Senior Principal Engineer, Solutions Architecture
✦ New 🏢 Dell
$170,850
Principal Engineer, Solutions Architect – Liquid Cooling (RDHx & CDU Systems)
When our customers are looking for consultative IT expertise, where else would they turn but to the company driving human progress through technology? Our Solutions Architecture team within Professional Services are specialists in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After detailed consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.
Join us to do the best work of your career and make a profound social impact as a Principal Engineer, Solutions Architect – Liquid Cooling (RDHx & CDU Systems) on our Solutions Architecture Team in Austin, Texas. Or Remote United States ( Ability to travel to customer locations)
What you’ll achieve
We are seeking a Senior Solutions Architect (SA) specializing in Data Center Liquid Cooling, with emphasis on rear‑door heat exchangers (RDHx) and cooling distribution units (CDUs). This is a new capability within our organization, and you will serve as our primary expert in liquid‑based thermal solutions for high‑density compute environments.
In this post‑sales architecture role, you will work directly with customers to understand their requirements, design full liquid cooling solutions, support field teams during deployments, and help shape our internal best practices around liquid cooling technologies.
You will:
Customer Engagement & Post‑Sales Architecture
Lead technical discovery sessions with customers to gather thermal, environmental, mechanical, and operational requirements
Design end‑to‑end liquid cooling solutions featuring rear‑door heat exchangers, CDUs, manifolds, hoses, fittings, and facility water loop considerations
Produce detailed solution designs including schematics, BOMs, system flow diagrams, thermal performance expectations, and installation guidelines
Translate customer requirements into scalable, supportable, and reliable architectures
Deployment & Field Support
Support field engineering teams during installation, commissioning, and validation of RDHx and CDU systems
Provide technical oversight on-site or remotely, ensuring the deployed system aligns with the approved design
Troubleshoot flow rates, pressure drops, temperature deltas, coolant quality, sensor behavior, and CDU operational parameters
Assist with acceptance testing, monitoring configurations, and integration with facility cooling infrastructure
Internal SME & Cross-Functional Collaboration
Serve as the internal authority on liquid cooling within engineering, operations, sales, and product
Develop internal documentation: reference architectures, best practices, safety guidelines, and deployment playbooks
Train field teams and adjacent groups unfamiliar with liquid cooling practices
Collaborate with OEMs and vendors to stay aligned with the latest RDHx and CDU technologies
Practice Development
Define standards and repeatable processes for liquid cooling implementations.
Contribute to service offerings that support deployment, maintenance, and ongoing optimization of liquid cooling systems
Help shape long-term strategy and roadmap as our liquid cooling practice grows
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
7+ years in data center infrastructure, solutions architecture, mechanical/thermal engineering, or HPC environments
Hands-on experience with: Rear-door heat exchangers (enclosed or active systems)
Cooling Distribution Units (CDUs), Secondary Fluids Network (SFN) design and fabrication
Coolant loop design, manifolds, flexible hose routing, connectors, drip‑less fittings, sensors, etc.
Rack and system level liquid cooling technologies, including multiple cooling loops, and direct-to-chip cooling
Strong understanding of: Heat transfer, thermodynamics, and fluid mechanics
Facility water loops and integration points
Flow balancing, delta‑T analysis, and pump performance curves
Leak detection and safety best practices
Familiarity with data center power/cooling concepts (rack-level thermals, airflow management).
Architecture & Customer-Facing Skills
Experience conducting customer requirement gathering and converting needs into detailed solution architectures
Ability to write clear architectural documentation, diagrams, and BOMs
Comfort supporting deployments hands‑on and resolving technical issues in the field
Ability to travel to customer’s locations1
Soft Skills
Excellent communication and customer engagement skills
Ability to simplify complex engineering topics for non‑technical audiences
Self‑starter comfortable defining processes and building practice maturity
Working cross-functionally across different teams
Desirable Requirements
Bachelor’s degree or higher in Mechanical Engineering, Thermal Engineering, or similar field
Proficiency with Thermal Simulation tools (ANSYS Icepak, FloTHERM, FloEFD, ANSYS Mechanical)
Experience with high‑density compute environments (AI/ML, HPC, GPU racks)
Data center‑related certifications (CDCP, CDCS, DCEP Generalist, DCEP-HVAC Specialist etc.)
Familiarity with RDHx and CDU vendors such as Vertiv, Schneider Electric, Motivair, Liebert, Rittal, nVent, CoolIT, etc.
Knowledge of monitoring and control systems (Modbus, BACnet, SNMP, CDU controllers)
Compensation: Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role is $170,850 to $ 221,100.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R286406
When our customers are looking for consultative IT expertise, where else would they turn but to the company driving human progress through technology? Our Solutions Architecture team within Professional Services are specialists in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After detailed consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.
Join us to do the best work of your career and make a profound social impact as a Principal Engineer, Solutions Architect – Liquid Cooling (RDHx & CDU Systems) on our Solutions Architecture Team in Austin, Texas. Or Remote United States ( Ability to travel to customer locations)
What you’ll achieve
We are seeking a Senior Solutions Architect (SA) specializing in Data Center Liquid Cooling, with emphasis on rear‑door heat exchangers (RDHx) and cooling distribution units (CDUs). This is a new capability within our organization, and you will serve as our primary expert in liquid‑based thermal solutions for high‑density compute environments.
In this post‑sales architecture role, you will work directly with customers to understand their requirements, design full liquid cooling solutions, support field teams during deployments, and help shape our internal best practices around liquid cooling technologies.
You will:
Customer Engagement & Post‑Sales Architecture
Lead technical discovery sessions with customers to gather thermal, environmental, mechanical, and operational requirements
Design end‑to‑end liquid cooling solutions featuring rear‑door heat exchangers, CDUs, manifolds, hoses, fittings, and facility water loop considerations
Produce detailed solution designs including schematics, BOMs, system flow diagrams, thermal performance expectations, and installation guidelines
Translate customer requirements into scalable, supportable, and reliable architectures
Deployment & Field Support
Support field engineering teams during installation, commissioning, and validation of RDHx and CDU systems
Provide technical oversight on-site or remotely, ensuring the deployed system aligns with the approved design
Troubleshoot flow rates, pressure drops, temperature deltas, coolant quality, sensor behavior, and CDU operational parameters
Assist with acceptance testing, monitoring configurations, and integration with facility cooling infrastructure
Internal SME & Cross-Functional Collaboration
Serve as the internal authority on liquid cooling within engineering, operations, sales, and product
Develop internal documentation: reference architectures, best practices, safety guidelines, and deployment playbooks
Train field teams and adjacent groups unfamiliar with liquid cooling practices
Collaborate with OEMs and vendors to stay aligned with the latest RDHx and CDU technologies
Practice Development
Define standards and repeatable processes for liquid cooling implementations.
Contribute to service offerings that support deployment, maintenance, and ongoing optimization of liquid cooling systems
Help shape long-term strategy and roadmap as our liquid cooling practice grows
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
7+ years in data center infrastructure, solutions architecture, mechanical/thermal engineering, or HPC environments
Hands-on experience with: Rear-door heat exchangers (enclosed or active systems)
Cooling Distribution Units (CDUs), Secondary Fluids Network (SFN) design and fabrication
Coolant loop design, manifolds, flexible hose routing, connectors, drip‑less fittings, sensors, etc.
Rack and system level liquid cooling technologies, including multiple cooling loops, and direct-to-chip cooling
Strong understanding of: Heat transfer, thermodynamics, and fluid mechanics
Facility water loops and integration points
Flow balancing, delta‑T analysis, and pump performance curves
Leak detection and safety best practices
Familiarity with data center power/cooling concepts (rack-level thermals, airflow management).
Architecture & Customer-Facing Skills
Experience conducting customer requirement gathering and converting needs into detailed solution architectures
Ability to write clear architectural documentation, diagrams, and BOMs
Comfort supporting deployments hands‑on and resolving technical issues in the field
Ability to travel to customer’s locations1
Soft Skills
Excellent communication and customer engagement skills
Ability to simplify complex engineering topics for non‑technical audiences
Self‑starter comfortable defining processes and building practice maturity
Working cross-functionally across different teams
Desirable Requirements
Bachelor’s degree or higher in Mechanical Engineering, Thermal Engineering, or similar field
Proficiency with Thermal Simulation tools (ANSYS Icepak, FloTHERM, FloEFD, ANSYS Mechanical)
Experience with high‑density compute environments (AI/ML, HPC, GPU racks)
Data center‑related certifications (CDCP, CDCS, DCEP Generalist, DCEP-HVAC Specialist etc.)
Familiarity with RDHx and CDU vendors such as Vertiv, Schneider Electric, Motivair, Liebert, Rittal, nVent, CoolIT, etc.
Knowledge of monitoring and control systems (Modbus, BACnet, SNMP, CDU controllers)
Compensation: Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role is $170,850 to $ 221,100.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R286406
Not Specified
IT Platform Engineer Senior
Salary not disclosed
Job Description Summary: This position is available within the University of Maryland’s Division of Information Technology (DIT).
As a Senior IT Engineer, you will play a pivotal role in our organization by driving the design, implementation, and optimization of cloud-based solutions.
You will leverage your expertise in Azure technologies to develop innovative and scalable architectures that meet business objectives while adhering to industry best practices.
Your primary focus will be on creating robust, secure, and efficient cloud environments that enhance operational excellence and performance efficiency.
You will work closely with cross-functional teams to integrate solutions, streamline data management processes, and automate infrastructure provisioning.
The key responsibilities of this position are to: Design and implement cloud-based solutions adhering to the Cloud Well-Architected Framework (Reliability, Security, Cost Optimization, Operational Excellence, Performance Efficiency).
Demonstrated ability to architect, develop, and execute cloud-based solutions from conception through successful deployment.
Develop and manage data pipelines, notebooks, and data flows using Microsoft Fabric and PowerBI.
Optimize cloud resources for efficiency, reliability, and cost savings through providing technical assessments to cloud environment’s design and integration challenges and recommending mitigation approaches.
Utilize AI to integrate intelligent solutions into applications.
Automate infrastructure provisioning and configuration using Terraform, Puppet, Ansible, or Chef.
Configure and manage networking solutions, including ExpressRoute, to ensure secure and efficient connectivity.
Implement monitoring and observability using Monitoring tools (Dynatrace, Application Insights, Splunk, CloudWatch and Azure Monitor).
Develop and maintain cloud-native applications using microservices and APIs.
Write scripts in Python, PowerShell, and Bash to automate processes.
Build and deploy applications using Node.js.
Implement CI/CD pipelines and manage source control for efficient development workflows.
Administer Identity & Access Management using EntraID.
Ensure security and compliance using Microsoft Defender and Purview, adhering to NIST, CUI, HIPAA, and FERPA standards.
**This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.
** **May be required to work evenings, nights, weekends, or different shifts for extended periods.
** Physical Demands: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials.
KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of all aspects of software and cloud infrastructure.
Knowledge of various enterprise solutions.
Skill in oral and written communication.
Skill in the use of office productivity software such as Office 365 or Google Workspaces.
Ability to lead presentations with small to medium-sized groups Able to organize and provide direction to junior staff members Ability to bridge the gap between team manager and team members on technical topics.
Ability to effectively manage workload and delivery assignments on time.
Additional Job Details Preferences: Demonstrated proficiency with cloud-based services Experience designing, implementing, and maintaining CI/CD pipelines using Azure DevOps Pipelines and/or GitHub Actions Demonstrated understanding of Microsoft Fabric, Power BI, Azure AI and Windows server operating systems Demonstrated understanding of Microsoft 365 services and functionality including expertise with Entra ID for Identity & Access Management.
Hands-on experience with infrastructure-as-code tools (Terraform, Puppet, Ansible, Chef).
Experience with Python, PowerShell, Bash scripting, and Node.js Experience with microservices architecture and API development.
Strong problem-solving skills and ability to work in a fast-paced environment.
Excellent communication and collaboration skills to work with cross-functional teams.
Experience with Agile methodologies and DevOps practices.
Knowledge of compliance standards (NIST, CUI, HIPAA, FERPA).
Knowledge of cloud infrastructure monitoring tools (e.g., AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite) Strong knowledge of networking concepts and private cloud connectivity configuration.
Use cloud cost management tools to track and analyze cloud spending Additional Certifications: AZ-305: Designing Microsoft Azure Infrastructure Solutions AZ-104: Microsoft Azure Administrator AZ-500: Azure Security Engineer Associate (preferred for security-focused responsibilities Licenses/Certification: N/A Minimum Qualifications: Education: Bachelor’s degree from an accredited college or university.
Experience: Four (4) years of professional experience implementing and managing enterprise solutions.
Other: Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.
Strong written and oral communication skills Required Application Materials: List of Three References, Resume, Cover Letter Best Consideration Date: March 30, 2026 Posting Close Date: N/A Open Until Filled: Yes Salary Range: $152,480.00
- $182,976.00 Please apply at: Additional Information: Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week.
Telework is not a guaranteed work arrangement.
Visa Sponsorship Information: DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
F1 STEM OPT support is not available for this position.
Job Risks: Not Applicable to This Position Financial Disclosure Required: No For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website .
Department: DIT-EE-Platform Services Worker Sub-Type: Staff Regular Benefits Summary: For more information on Regular Exempt benefits, select this link .
Background Checks: Offers of employment are contingent on completion of a background check.
Information reported by the background check will not automatically disqualify anyone from employment.
Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information.
The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility: The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.
Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement : The University of Maryland, College Park is an Equal Opportunity Employer.
All qualified applicants will receive equal consideration for employment.
Please read the University’s Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice See above description for requirements.
As a Senior IT Engineer, you will play a pivotal role in our organization by driving the design, implementation, and optimization of cloud-based solutions.
You will leverage your expertise in Azure technologies to develop innovative and scalable architectures that meet business objectives while adhering to industry best practices.
Your primary focus will be on creating robust, secure, and efficient cloud environments that enhance operational excellence and performance efficiency.
You will work closely with cross-functional teams to integrate solutions, streamline data management processes, and automate infrastructure provisioning.
The key responsibilities of this position are to: Design and implement cloud-based solutions adhering to the Cloud Well-Architected Framework (Reliability, Security, Cost Optimization, Operational Excellence, Performance Efficiency).
Demonstrated ability to architect, develop, and execute cloud-based solutions from conception through successful deployment.
Develop and manage data pipelines, notebooks, and data flows using Microsoft Fabric and PowerBI.
Optimize cloud resources for efficiency, reliability, and cost savings through providing technical assessments to cloud environment’s design and integration challenges and recommending mitigation approaches.
Utilize AI to integrate intelligent solutions into applications.
Automate infrastructure provisioning and configuration using Terraform, Puppet, Ansible, or Chef.
Configure and manage networking solutions, including ExpressRoute, to ensure secure and efficient connectivity.
Implement monitoring and observability using Monitoring tools (Dynatrace, Application Insights, Splunk, CloudWatch and Azure Monitor).
Develop and maintain cloud-native applications using microservices and APIs.
Write scripts in Python, PowerShell, and Bash to automate processes.
Build and deploy applications using Node.js.
Implement CI/CD pipelines and manage source control for efficient development workflows.
Administer Identity & Access Management using EntraID.
Ensure security and compliance using Microsoft Defender and Purview, adhering to NIST, CUI, HIPAA, and FERPA standards.
**This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.
** **May be required to work evenings, nights, weekends, or different shifts for extended periods.
** Physical Demands: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials.
KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of all aspects of software and cloud infrastructure.
Knowledge of various enterprise solutions.
Skill in oral and written communication.
Skill in the use of office productivity software such as Office 365 or Google Workspaces.
Ability to lead presentations with small to medium-sized groups Able to organize and provide direction to junior staff members Ability to bridge the gap between team manager and team members on technical topics.
Ability to effectively manage workload and delivery assignments on time.
Additional Job Details Preferences: Demonstrated proficiency with cloud-based services Experience designing, implementing, and maintaining CI/CD pipelines using Azure DevOps Pipelines and/or GitHub Actions Demonstrated understanding of Microsoft Fabric, Power BI, Azure AI and Windows server operating systems Demonstrated understanding of Microsoft 365 services and functionality including expertise with Entra ID for Identity & Access Management.
Hands-on experience with infrastructure-as-code tools (Terraform, Puppet, Ansible, Chef).
Experience with Python, PowerShell, Bash scripting, and Node.js Experience with microservices architecture and API development.
Strong problem-solving skills and ability to work in a fast-paced environment.
Excellent communication and collaboration skills to work with cross-functional teams.
Experience with Agile methodologies and DevOps practices.
Knowledge of compliance standards (NIST, CUI, HIPAA, FERPA).
Knowledge of cloud infrastructure monitoring tools (e.g., AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite) Strong knowledge of networking concepts and private cloud connectivity configuration.
Use cloud cost management tools to track and analyze cloud spending Additional Certifications: AZ-305: Designing Microsoft Azure Infrastructure Solutions AZ-104: Microsoft Azure Administrator AZ-500: Azure Security Engineer Associate (preferred for security-focused responsibilities Licenses/Certification: N/A Minimum Qualifications: Education: Bachelor’s degree from an accredited college or university.
Experience: Four (4) years of professional experience implementing and managing enterprise solutions.
Other: Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.
Strong written and oral communication skills Required Application Materials: List of Three References, Resume, Cover Letter Best Consideration Date: March 30, 2026 Posting Close Date: N/A Open Until Filled: Yes Salary Range: $152,480.00
- $182,976.00 Please apply at: Additional Information: Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week.
Telework is not a guaranteed work arrangement.
Visa Sponsorship Information: DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
F1 STEM OPT support is not available for this position.
Job Risks: Not Applicable to This Position Financial Disclosure Required: No For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website .
Department: DIT-EE-Platform Services Worker Sub-Type: Staff Regular Benefits Summary: For more information on Regular Exempt benefits, select this link .
Background Checks: Offers of employment are contingent on completion of a background check.
Information reported by the background check will not automatically disqualify anyone from employment.
Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information.
The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility: The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.
Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement : The University of Maryland, College Park is an Equal Opportunity Employer.
All qualified applicants will receive equal consideration for employment.
Please read the University’s Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice See above description for requirements.
Not Specified
J
IT Manager - Business Operations
✦ New
Salary not disclosed
Position Overview
The IT Manager - Business Operations will focus on managing the business systems, ensuring the stability and efficiency of the organization's IT infrastructure while aligning technology with business goals, evaluates technical needs and implements solutions that meet business goals, while serving as a liaison between mid-level management and IT to collect, analyze, communicate, and validate business needs for changes impacting information systems. Candidate should understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.
Qualifications
Education:
Bachelor’s degree in business, computer science, information technology, or a related field, or equivalent experience.
Experience:
- 5+ years driving business transformation through IT execution in a manufacturing environment.
- Proficient in ERP system, experienced in project planning, prioritization, and monitoring
- Expertise in analyzing software systems across Manufacturing and Engineering and functions
Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time
- Stakeholder Management: Serve as liaison between business functions and IT, managing release strategies, coordinating transitions, and collaborating across teams to streamline processes. Ensure software solutions meet standards for performance, quality, and security.
- Project Management: Direct projects and support team execution, prepare release plans and notes, track metrics, and facilitate business process modeling (as-is/to-be).
- Systems Analysis & Solutioning: Design and implement technical solutions across platforms, perform hands-on development, and establish standards and automation to accelerate delivery. Apply advanced problem-solving to resolve complex technical challenges.
Knowledge, Skills, & Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Strong grasp of project management methodologies and feasibility analysis (effort, time, cost)
- Exceptional problem-solving and analytical decision-making
- Skilled at managing multiple projects in high-pressure environments
- Strong leadership, organization, and time management capabilities
- Effective communicator in both technical and non-technical contexts
- Creative thinker with ability to design innovative solutions
- Collaborative team player with experience leading dispersed teams
- Proactive learner, adaptable to new technologies and trends
- Initiative-driven, translating goals into actionable results
- Proficient in Microsoft Office
Not Specified
Manager, Data Ctr Infrastructure - IT Infrastructure - Full Time (On-site, Sayre)
🏢 Guthrie
Salary not disclosed
This is an ON-SITE position located in Sayre, PA.
Summary:
The Manager of Data Center Infrastructure plans and manages the service delivery for quality and continuous improvement of data center infrastructure while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) data center infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting data center infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
4. Experience with data center re-designs, consolidations and migrations.
5. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
6. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
7. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
8. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
9. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
10. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
11. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
12. A technically strong individual with a broad and deep knowledge of compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
13. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
14. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
15. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
16. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
17. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Data Center Infrastructure department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversees the planning and deployment of standards and technology changes for data center infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC data center strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
Summary:
The Manager of Data Center Infrastructure plans and manages the service delivery for quality and continuous improvement of data center infrastructure while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) data center infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting data center infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
4. Experience with data center re-designs, consolidations and migrations.
5. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
6. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
7. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
8. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
9. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
10. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
11. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
12. A technically strong individual with a broad and deep knowledge of compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
13. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
14. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
15. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
16. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
17. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Data Center Infrastructure department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversees the planning and deployment of standards and technology changes for data center infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC data center strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
permanent
Manager, Network Mgmt & Ops - IT Infrastructure - Full Time (On-site, Sayre)
🏢 Guthrie
Salary not disclosed
This is an ON-SITE position located in Sayre, PA.
Summary:
The Manager of Network Management and Operations plans and manages the service delivery for quality and continuous improvement of network architecture, devices and protocols while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) network infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting network infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
4. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
5. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
6. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
7. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
8. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
9. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
10. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
11. A technically strong individual with a broad and deep knowledge of network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
12. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
13. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
14. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
15. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
16. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Network Management and Operations department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversee the planning and deployment of standards and technology changes for network infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC network strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
Summary:
The Manager of Network Management and Operations plans and manages the service delivery for quality and continuous improvement of network architecture, devices and protocols while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) network infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting network infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
4. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
5. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
6. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
7. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
8. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
9. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
10. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
11. A technically strong individual with a broad and deep knowledge of network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
12. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
13. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
14. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
15. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
16. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Network Management and Operations department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversee the planning and deployment of standards and technology changes for network infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC network strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
permanent
D
Director of Sales - IT Staffing Services
Salary not disclosed
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
Not Specified
Client Solutions DBA
✦ New
Salary not disclosed
Use your DBA experience to support technology and client success!
Liberty Software is a leading healthcare technology company dedicated to creating innovative solutions for retail pharmacies across the United States. Our platform helps clients enhance patient safety, improve customer service, and maximize profitability. With a strong commitment to excellence, we are revolutionizing the healthcare technology landscape.
The Client Solutions Database Administrator (DBA) is responsible for maintaining, optimizing, and supporting both the organization's internal infrastructure databases and its external client databases, ensuring stability, performance, and reliability across all environments. This role directly supports both Implementation Services and Data Services while also partnering closely with Client Services, Development, and customer IT teams. The DBA will contribute to database structure improvements, manage database operations, and support customer implementations, including working with customer-supplied servers and providing expert guidance to IT departments when needed.
Please note:
This role is based in our Grapevine, TX office
Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status).
What You'll Do:
Install, configure, maintain, and upgrade SQL database environments across development, staging, and production
Monitor database health, performance, and resource utilization; implement tuning and optimization strategies
Manage database security, access controls, and compliance in alignment with internal standards and industry regulations
Oversee backup, restore, highavailability, and disaster recovery processes
Implement and refine monitoring and alerting tools to ensure proactive issue identification
Prepare, configure, and validate database environments for new customer implementations
Execute data migrations, imports, and schema updates required for onboarding or transitions
Work directly with customer IT teams when customer-supplied servers are involved, providing guidance on configuration, best practices, and infrastructure requirements
Support go-live activities by troubleshooting data-related issues and verifying system readiness
Collaborate with Client Services to investigate and resolve customer-reported data or performance concerns
Partner with Development to improve database structures, indexing strategies, schema design, and system scalability
Assist Support and Implementation teams with escalations requiring deeper database expertise
Work closely with Project Managers to ensure database-related milestones are delivered on schedule
Participate in customer calls where database expertise is required
Provide clear, technically sound explanations to customer IT departments regarding server setup, database performance, and best practices
Assist customers in diagnosing and resolving environment-specific database issues
Validate data accuracy across environments through audits, error identification, and ongoing monitoring
Develop scripts, stored procedures, automation processes, and tools to improve data quality and efficiency
Maintain database documentation, including schemas, change logs, and SOPs
Identify and recommend improvements to database architecture, performance, and stability
Work with Development to influence long-term database design, scalability planning, and structural enhancements
Create and maintain internal documentation, process guides, and technical runbooks
Qualifications:
35+ years of experience as a Microsoft SQL Server Database Administrator
Strong SQL querying, tuning, indexing, and optimization experience
Hands-on experience with database backup/recovery, clustering, and highavailability solutions
Ability to communicate effectively with technical and non-technical stakeholders, including customer IT teams
Strong troubleshooting skills with an analytical, solution-oriented mindset
Experience supporting customer-facing implementations or multi-environment deployments
Experience in SaaS, healthcare, pharmacy, or regulated data environments preferred
Knowledge of cloud database services (Azure SQL, AWS RDS, or similar)
Familiarity with SSMS, ETL processes, reporting, or BI tools
Experience collaborating with software development teams on schema and performance improvements
Understanding of DevOps processes, source control, and CI/CD pipelines
Benefits Starting Day One:
100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
Family coverage available with Liberty contributing 50% of the premium
Fully vested 401(k) with employer match
Employer contributions to Health Savings Accounts (HSA)
Generous paid time off and paid holidays
Tuition reimbursement and continuing education support
Adoption expense reimbursement
Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
Fully stocked breakroom
Drive database performance! Apply today!
#ID1
by Jobble
Liberty Software is a leading healthcare technology company dedicated to creating innovative solutions for retail pharmacies across the United States. Our platform helps clients enhance patient safety, improve customer service, and maximize profitability. With a strong commitment to excellence, we are revolutionizing the healthcare technology landscape.
The Client Solutions Database Administrator (DBA) is responsible for maintaining, optimizing, and supporting both the organization's internal infrastructure databases and its external client databases, ensuring stability, performance, and reliability across all environments. This role directly supports both Implementation Services and Data Services while also partnering closely with Client Services, Development, and customer IT teams. The DBA will contribute to database structure improvements, manage database operations, and support customer implementations, including working with customer-supplied servers and providing expert guidance to IT departments when needed.
Please note:
This role is based in our Grapevine, TX office
Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status).
What You'll Do:
Install, configure, maintain, and upgrade SQL database environments across development, staging, and production
Monitor database health, performance, and resource utilization; implement tuning and optimization strategies
Manage database security, access controls, and compliance in alignment with internal standards and industry regulations
Oversee backup, restore, highavailability, and disaster recovery processes
Implement and refine monitoring and alerting tools to ensure proactive issue identification
Prepare, configure, and validate database environments for new customer implementations
Execute data migrations, imports, and schema updates required for onboarding or transitions
Work directly with customer IT teams when customer-supplied servers are involved, providing guidance on configuration, best practices, and infrastructure requirements
Support go-live activities by troubleshooting data-related issues and verifying system readiness
Collaborate with Client Services to investigate and resolve customer-reported data or performance concerns
Partner with Development to improve database structures, indexing strategies, schema design, and system scalability
Assist Support and Implementation teams with escalations requiring deeper database expertise
Work closely with Project Managers to ensure database-related milestones are delivered on schedule
Participate in customer calls where database expertise is required
Provide clear, technically sound explanations to customer IT departments regarding server setup, database performance, and best practices
Assist customers in diagnosing and resolving environment-specific database issues
Validate data accuracy across environments through audits, error identification, and ongoing monitoring
Develop scripts, stored procedures, automation processes, and tools to improve data quality and efficiency
Maintain database documentation, including schemas, change logs, and SOPs
Identify and recommend improvements to database architecture, performance, and stability
Work with Development to influence long-term database design, scalability planning, and structural enhancements
Create and maintain internal documentation, process guides, and technical runbooks
Qualifications:
35+ years of experience as a Microsoft SQL Server Database Administrator
Strong SQL querying, tuning, indexing, and optimization experience
Hands-on experience with database backup/recovery, clustering, and highavailability solutions
Ability to communicate effectively with technical and non-technical stakeholders, including customer IT teams
Strong troubleshooting skills with an analytical, solution-oriented mindset
Experience supporting customer-facing implementations or multi-environment deployments
Experience in SaaS, healthcare, pharmacy, or regulated data environments preferred
Knowledge of cloud database services (Azure SQL, AWS RDS, or similar)
Familiarity with SSMS, ETL processes, reporting, or BI tools
Experience collaborating with software development teams on schema and performance improvements
Understanding of DevOps processes, source control, and CI/CD pipelines
Benefits Starting Day One:
100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
Family coverage available with Liberty contributing 50% of the premium
Fully vested 401(k) with employer match
Employer contributions to Health Savings Accounts (HSA)
Generous paid time off and paid holidays
Tuition reimbursement and continuing education support
Adoption expense reimbursement
Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
Fully stocked breakroom
Drive database performance! Apply today!
#ID1
by Jobble
Not Specified
Sr Partner Development Specialist - Games, AMER Industry and Solutions
✦ New 🏢 Amazon
Salary not disclosed
The AMER Industry & Solutions Team consists of subject matter experts across industries and technical domains—customer obsessed while remaining partner-agnostic. We serve decision makers in the technology buying process, including IT and line of business leaders.
As the AMER Industry PDS for Games, you will own and manage the execution plan with partners for the Games segment, driving go-to-market and building deep capability and capacity through strategic industry partners. You will possess a deep industry background and consulting experience that enables you to engage at the CXO level with LOB customers and partners.
Lead Games pipeline creation with a focus on game studios and game technology providers through customer-facing BD engaging CXO personas while building scalable mechanisms enabling partner-led delivery. Execute CXO Elevate plays across the Games segment targeting CMO, COO, CTO, CIO, and CFO buyers—deep experience working with one or more of these CXO personas is highly preferred.
The position requires strong business and technical acumen, along with working knowledge of the Games industry landscape including game development pipelines, live operations, multiplayer infrastructure, player engagement, and monetization strategies. You should have a demonstrated ability to think strategically about new go-to-market business models, solutions, and relevant partner engagement to help build and convey compelling value propositions for AWS customers through AWS Partners. You should also have a proven track record of influencing innovation through partners, with prior solution evangelization and program successes.
Key job responsibilities
Develop and execute the AMER Games Industry partner go-to-market strategy to expand & grow partners with industry specialization, driving pipeline creation that consistently exceeds attainment targets.
Lead cross-industry GTM efforts engaging CXO buyer personas beyond Games, executing scalable strategies for key use cases while serving as an industry thought leader on cloud gaming, AI/ML, live operations, player analytics, and AWS partner capability.
Drive proactive GTM initiatives delivering customer outcomes at scale via AWS partners, leading customer-facing activities at major conferences including GDC, Gamescom, executive innovation events, & panel discussions.
Collaborate with strategic partners to expand the AWS Games practice through scalable, industry-aligned motions and repeatable mechanisms across AMER game studios and publishers.
Build scalable mechanisms enabling partner-led delivery, transitioning ownership to operations teams while leveraging AI, automation, and knowledge sharing to improve sales cycle speed and win rates.
Represent Games in MBRs, providing insights on pipeline health, gaps, and corrective actions while guiding partners and internal teams to prioritize and sell high-impact solutions.
Influence cross-functional stakeholders—Global Sales, Partner Sales, Partner Management—to align on persona-based GTM initiatives, navigating matrixed environments while establishing C-level relationships with ISV and consulting partners.
A day in the life
Own customer outcomes by engaging CXO-level executives at game studios, publishers, and cross-industry accounts to understand business transformation priorities. Lead executive innovation events at industry conferences such as GDC and Gamescom, facilitate customer roundtables, generating Qualified+ pipelines, and conduct strategic meetings obsessing over customer success metrics.
Build and pilot mechanisms enabling partner-led delivery at scale, inventing approaches that simplify complex go-to-market challenges while taking full ownership of transitioning mechanisms to operations teams. Develop automation and AI-driven processes that simplify sales cycles while eliminating manual overhead.
Align AWS field teams to establish account targeting frameworks for always-on engagement. Coach field teams on partner-led strategies, simplifying complex partner ecosystems into actionable plays. Lead multi-party customer events, inventing collaboration models that simplify cross-organizational complexity.
About the team
The AMER Industry & Solutions (I&S) Team consists of subject matter experts across industries and technical domains, serving as the connective tissue between AWS Global sales and partner organizations—with a mission to deliver customer outcomes at scale via AWS partners by industry. We are industry-aligned, customer-obsessed while remaining partner-agnostic, and domain-specific, serving both decision makers in the technology buying process and partners who support them. Working backwards from customer and partner needs, we execute proactive go-to-market initiatives, build mechanisms to drive growth at scale via partners, drive interlocks between sales and partner organizations, evolve capabilities through AI and automation, and develop specialized knowledge into general knowledge. We lead with deep industry knowledge, build scale from day one, prioritize ruthlessly, absorb complexity, and experiment boldly.
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience developing, leading, negotiating and executing corporate and/or business transactions
- Experience influencing internal and external stakeholders
- 6+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- Experience in Games Industry (supporting title Development, Release, or Live Ops), or experience managing teams
- Bachelor's degree, or experience in a relevant field
- Experience communicating effectively with senior leadership
- Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency- 7+ years of Games Industry (supporting title Development, Release, or Live Ops) experience
- 7+ years of cloud architecture and solution implementation experience
- Experience with Games technology solutions including game development pipelines, multiplayer backend infrastructure, player analytics platforms, live operations tooling, anti-cheat solutions, and AI/ML-driven personalization and matchmaking
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , CA, Irvine - 147,9 ,100.00 USD annually
USA, CA, Mountain View - 162,7 ,200.00 USD annually
USA, TX, Austin - 147,9 ,100.00 USD annually
USA, VA, Arlington - 147,9 ,100.00 USD annually
As the AMER Industry PDS for Games, you will own and manage the execution plan with partners for the Games segment, driving go-to-market and building deep capability and capacity through strategic industry partners. You will possess a deep industry background and consulting experience that enables you to engage at the CXO level with LOB customers and partners.
Lead Games pipeline creation with a focus on game studios and game technology providers through customer-facing BD engaging CXO personas while building scalable mechanisms enabling partner-led delivery. Execute CXO Elevate plays across the Games segment targeting CMO, COO, CTO, CIO, and CFO buyers—deep experience working with one or more of these CXO personas is highly preferred.
The position requires strong business and technical acumen, along with working knowledge of the Games industry landscape including game development pipelines, live operations, multiplayer infrastructure, player engagement, and monetization strategies. You should have a demonstrated ability to think strategically about new go-to-market business models, solutions, and relevant partner engagement to help build and convey compelling value propositions for AWS customers through AWS Partners. You should also have a proven track record of influencing innovation through partners, with prior solution evangelization and program successes.
Key job responsibilities
Develop and execute the AMER Games Industry partner go-to-market strategy to expand & grow partners with industry specialization, driving pipeline creation that consistently exceeds attainment targets.
Lead cross-industry GTM efforts engaging CXO buyer personas beyond Games, executing scalable strategies for key use cases while serving as an industry thought leader on cloud gaming, AI/ML, live operations, player analytics, and AWS partner capability.
Drive proactive GTM initiatives delivering customer outcomes at scale via AWS partners, leading customer-facing activities at major conferences including GDC, Gamescom, executive innovation events, & panel discussions.
Collaborate with strategic partners to expand the AWS Games practice through scalable, industry-aligned motions and repeatable mechanisms across AMER game studios and publishers.
Build scalable mechanisms enabling partner-led delivery, transitioning ownership to operations teams while leveraging AI, automation, and knowledge sharing to improve sales cycle speed and win rates.
Represent Games in MBRs, providing insights on pipeline health, gaps, and corrective actions while guiding partners and internal teams to prioritize and sell high-impact solutions.
Influence cross-functional stakeholders—Global Sales, Partner Sales, Partner Management—to align on persona-based GTM initiatives, navigating matrixed environments while establishing C-level relationships with ISV and consulting partners.
A day in the life
Own customer outcomes by engaging CXO-level executives at game studios, publishers, and cross-industry accounts to understand business transformation priorities. Lead executive innovation events at industry conferences such as GDC and Gamescom, facilitate customer roundtables, generating Qualified+ pipelines, and conduct strategic meetings obsessing over customer success metrics.
Build and pilot mechanisms enabling partner-led delivery at scale, inventing approaches that simplify complex go-to-market challenges while taking full ownership of transitioning mechanisms to operations teams. Develop automation and AI-driven processes that simplify sales cycles while eliminating manual overhead.
Align AWS field teams to establish account targeting frameworks for always-on engagement. Coach field teams on partner-led strategies, simplifying complex partner ecosystems into actionable plays. Lead multi-party customer events, inventing collaboration models that simplify cross-organizational complexity.
About the team
The AMER Industry & Solutions (I&S) Team consists of subject matter experts across industries and technical domains, serving as the connective tissue between AWS Global sales and partner organizations—with a mission to deliver customer outcomes at scale via AWS partners by industry. We are industry-aligned, customer-obsessed while remaining partner-agnostic, and domain-specific, serving both decision makers in the technology buying process and partners who support them. Working backwards from customer and partner needs, we execute proactive go-to-market initiatives, build mechanisms to drive growth at scale via partners, drive interlocks between sales and partner organizations, evolve capabilities through AI and automation, and develop specialized knowledge into general knowledge. We lead with deep industry knowledge, build scale from day one, prioritize ruthlessly, absorb complexity, and experiment boldly.
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 6+ years of developing, negotiating and executing business agreements experience
- 6+ years of professional or military experience
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience developing, leading, negotiating and executing corporate and/or business transactions
- Experience influencing internal and external stakeholders
- 6+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- Experience in Games Industry (supporting title Development, Release, or Live Ops), or experience managing teams
- Bachelor's degree, or experience in a relevant field
- Experience communicating effectively with senior leadership
- Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency- 7+ years of Games Industry (supporting title Development, Release, or Live Ops) experience
- 7+ years of cloud architecture and solution implementation experience
- Experience with Games technology solutions including game development pipelines, multiplayer backend infrastructure, player analytics platforms, live operations tooling, anti-cheat solutions, and AI/ML-driven personalization and matchmaking
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , CA, Irvine - 147,9 ,100.00 USD annually
USA, CA, Mountain View - 162,7 ,200.00 USD annually
USA, TX, Austin - 147,9 ,100.00 USD annually
USA, VA, Arlington - 147,9 ,100.00 USD annually
Not Specified
M
Sr Servicenow Solution Architect
✦ New
Salary not disclosed
Role - Sr Servicenow Solution Architect
Location—Chicago, IL - Hybrid 6 days in a month
Contract Role
Only W2 profiles
Job Description
POSITION SUMMARY:
The Senior Solution Architect – ServiceNow is a senior-level technology leader responsible for setting the strategic vision and architectural direction for the ServiceNow platform across the organization. This individual will define how to best leverage ServiceNow to deliver business value, improve operational efficiency, and reduce total cost of ownership (TCO).
The ideal candidate is a highly skilled technical expert and visionary who can translate complex business requirements into scalable, secure, and sustainable platform solutions. They will drive platform governance, integration strategies, and architecture standards while collaborating with cross-functional teams and other enterprise architects to ensure a cohesive, connected IT ecosystem.
CORE JOB RESPONSIBILITIES:
- Define and lead the ServiceNow platform vision and strategy to align with enterprise goals and evolving business needs.
- Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps, App Engine) ensuring scalability, maintainability, and integration with broader enterprise systems.
- Act as a trusted advisor and subject matter expert on ServiceNow capabilities, platform governance, and architectural best practices.
- Establish and enforce platform standards, guardrails, and frameworks to ensure consistent, secure, and high-quality implementations.
- Collaborate closely with business and IT stakeholders to gather requirements, assess current state, and design target state solutions.
- Drive platform maturity and innovation by identifying new modules, capabilities, and enhancements aligned with business priorities.
- Lead the evaluation, design, and implementation of new ServiceNow features, upgrades, and integrations.
- Ensure that data models, workflows, and user experiences are consistent, reusable, and optimized.
- Provide technical oversight to development teams and support project delivery across multiple ServiceNow workstreams.
- Partner with other Solution Architects to ensure the ServiceNow platform integrates effectively within the broader enterprise architecture.
- Define and evolve methodologies, processes, and tooling for platform design, delivery, and governance.
- Monitor technology trends, platform roadmaps, and emerging practices to recommend innovative uses of ServiceNow to the business.
REQUIREMENTS FOR CONSIDERATION
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. Advanced degree or certifications preferred.
- 7+ years of experience in IT architecture, design, and development roles.
- 5+ years of experience architecting and delivering solutions on the ServiceNow platform.
- Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine).
- Proven experience designing scalable, secure, and maintainable platform architectures.
- Demonstrated success in leading platform strategy, governance, and roadmapping efforts.
- Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods.
- Experience working in agile and DevOps environments.
- Excellent communication, presentation, and stakeholder engagement skills.
- Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred.
Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus.
Thanks,
Rahul Gupta
Direct : (732) 743-7543
Not Specified
M
IT Americas Transformation Manager (experienced level professional)
Salary not disclosed
IT Americas Transformation Manager (experienced level professional)
Build a Career That Matters with One of the World's Most Respected Employers!
- - - - - - - - - - - -
THIS OPEN POSITION IS LOCATED ONLY AT THE FOLLOWING LOCATIONS: Michelin North America HQ
THE "ADDITIONAL LOCATIONS" SHOWN AT THE RIGHT INDICATE WHERE THIS JOB POSTING IS VISIBLE, NOT WHERE THE POSITION IS LOCATED
Michelin is hiring! We are looking for an IT professional who is passionate about technical solutions & strategy to join our company and be a key player of our IT team!
The Opportunity
The IT4IT manager will lead a dynamic technical team within the organization, focusing on aligning global IT strategies with the region objectives. The role involves resource management, strategic workforce planning, budget management, and fostering a culture of transparency, collaboration, and accountability. You will coordinate an interdisciplinary technical crew, enabling autonomy and ensuring adoption of enterprise-wide standards.
The mission focuses on people and organizational leadership. It supports managers, team leaders, and delivery leaders to reach the optimal performance on activities within the scope and aligned with the IT strategy.
You must possess a deep technical foundation to effectively motivate, aid, and lead the team. The manager is not expected to deliver technical solutions, but must be able to understand architecture, assess impacts, and maintain credibility with technical partners.
This position is based at our headquarters in Greenville, SC, conveniently located within driving distance to east coast beaches, the Blue Ridge Mountains and large cities like Atlanta and Charlotte. The mild climate, charming downtown, and impressive culinary scene are just a few of the perks of living here.
What will you do
Lead and inspire a multi-functional technical team, fostering trust, productivity, and collaboration.
Ensure alignment between global IT4IT strategies and regional execution.
Oversee staffing, budgeting, and planning workforce needs strategically; optimize team structure and skills.
Use technical literacy to challenge, support, and guide the team.
Track and report on team performance using Accelerate and Agile metrics.
Communicate strategy and vision, foster teamwork, and provide updates to management.
Promote accountability, information exchange, and continuous improvement in DevOps and SRE practices.
What will you bring
BS degree in computer science, electrical or computer engineering. An MBA or equivalent experience is a plus.
At minimum of 7 yrs overall experience in the IT field
Validated experience in IT team leadership, preferably in a global or regional context.
Proven background in custom software development and cloud-based solutions - Azure or AWS a must.
High level technical foundation (architecture, DevOps, SRE, cloud, integration).
We seek an individual who has led teams and successfully delivered in the following areas:
- Expertise in system integration, data management, and business intelligence tools.
- Superb communication skills with various levels of the organization, including C-Suite.
- Ability to align local execution with global strategies and standards.
- Comprehensive experience with Agile methodologies (Kanban, Scrum) is required.
- Familiarity with enterprise IT platforms and tools using AI (Jira, GitLab, Github)
#li-RG1
#LI-hiringmichelin
Ready to Shape the Future of Innovation?
Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.
The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.
Why Michelin?
Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.
Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .
This position is not available for immigration sponsorship.
We build the future with people like you. Begin your career with Michelin today!
Not Specified
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