Learning & Technology Adoption Training Specialist
Job Description
Job Title: Learning & Technology Adoption Training Specialist
Locations: Chicago, IL | Dallas, TX | New York, NY
Salary: $100,000–$120,000 + bonus
Schedule: Primarily onsite, 5 days/week as needed
About the Client:
Our client is a global organization across multiple offices worldwide. They are committed to innovation and helping professionals adopt emerging technologies, including generative AI, to work smarter and more efficiently.
Role Overview:
The Learning & Technology Adoption Specialist will join the firm’s Learning and Technology Adoption team to drive hands-on, practical training for staff. This role is ideal for a professional services individual who thrives in dynamic, interactive learning environments, enjoys working with AI and workflow solutions, and can translate technology into real-world impact.
Why This Role Matters:
Business professionals increasingly rely on AI and other technology tools to streamline work. This role emphasizes:
- Hands-on learning over theory
- Real-world workflows rather than features
- Interactive, engaging, and adaptive facilitation
Key Responsibilities:
AI & Innovation Enablement
- Deliver generative AI coaching to staff
- Facilitate mock workflows, real-time experiments, and interactive demos
- Stay current on emerging AI tools and recommend new initiatives
- Serve as a trusted guide, showing practical applications of AI in daily work
Training & Facilitation
- Lead structured onboarding and informal workshops
- Adapt content on the fly to meet audience needs
- Use storytelling, demos, and live workflow building to engage participants
- Maintain a high-energy, personable presence
Personalized Coaching & Support
- Provide one-on-one guidance and office hours for AI adoption
- Conduct needs discovery to identify real problems before offering solutions
- Act as a white-glove technology guide
Content Development
- Produce practical learning resources: tip sheets, walkthroughs, short videos
- Focus on real-world examples and outcomes
- Use existing tools to create content quickly and effectively
Needs Analysis & Collaboration
- Gather feedback to identify skill gaps and adoption needs
- Collaborate with Help Desk, Innovation Center, and regional tech advisors
- Align training initiatives with the firm’s innovation strategy
- Share user insights to improve tools and adoption strategies
Key Competencies:
- High emotional intelligence and situational awareness
- Adaptability and improvisation in live training
- Curiosity and self-starting mindset with AI and tech tools
- Engaging communicator with strong presentation skills
- Outcome-focused and collaborative
Candidate Experience:
- Experience in a professional services environment (consulting, finance)
- Proven track record of leading workshops or training initiatives
- Familiarity with generative AI tools (e.g., ChatGPT, LLM-based applications)
- Experience with legal AI tools (e.g., Harvey, Vincent, CoCounsel) is a plus
- Experience providing personalized support and coaching
Location & Travel:
- Primarily onsite in Chicago or Dallas (Houston optional; New York acceptable)
- Occasional inter-office travel may be required
- Ability to be onsite 5 days/week if necessary (typical schedule 3 days/week)