Outside Sales Representative

Company Description

Pella Products of Kansas City, a locally owned distributor of Pella® Windows and Doors, specializes in providing a seamless window and door replacement experience. With over 40 years of service in the Kansas City metro area, including Overland Park and Olathe, we pride ourselves on being a trusted partner for homeowners. We offer a comprehensive range of Pella® products, including vinyl, fiberglass, and wood options, along with professional installation, prefinishing, and financing solutions. Our dedicated team of experts assists customers from product selection to post-sale service, ensuring long-term satisfaction for all window and door needs.

Role Description

The Outside Sales Representative role is a full-time, hybrid position in Lenexa, KS. This role is open to recent college graduates, early-career professionals, and experienced sales candidates looking to grow their careers.

This is a B2B sales role where you will generate leads, meet with potential clients, and build relationships to help grow the business. This includes identifying new customers, following up with prospects, and working with the sales team to reach goals. You will also use a consultative approach to understand customer needs and recommend the right products.

Training and support will be provided to help you grow your sales, communication, and industry skills. Experienced sales professionals can also leverage their background to grow business faster.

General Duties

• Maintain and enhance existing customer relationships.
• Provide outstanding customer service at all times.
• Solve problems and professionally handle customer concerns.
• Build strong customer relationships through follow-up, including personalized touches like thank-you notes.
• Identify and follow up on new B2B business opportunities with builders and contractors.
• Participate in daily outreach, including cold calls, emails, and meetings with prospects and clients.
• Apply key sales steps to understand and influence prospects’ business needs.
• Track and document prospecting and sales activities.
• Communicate the value of Pella KC and the Pella Story clearly to clients.
• Keep accurate customer records in Salesforce, including names, addresses, phone numbers, and other relevant information.
• Provide accurate and honest information about products, pricing, contracts, and services.
• Complete necessary paperwork to ensure smooth and timely delivery of products to customers.
• Assist with minor deliveries, warranty, or service work as needed.
• Use company tools and resources effectively (PAS Services, DesignWorks, PPKC Event spends).
• Continuously learn about products, construction, and industry best practices to improve knowledge.
• Work toward individual and team goals in a positive, goal-oriented environment.
• Take personal responsibility for performance.
• Work well with the team and contribute to a collaborative environment.
• Represent Pella KC positively, both on and off the job.
• Represent Pella KC at events, trade shows, builder meetings, and professional gatherings.
• Be flexible with hours, including evenings and weekends, to meet customer needs.
• Perform any additional duties assigned by management.

Pella Products of Kansas City values our team members and offers a total benefits package that supports the health, life, career and retirement of our team members. The available plans and programs include:

• Health insurance plan options with low out-of-pocket premiums that include prescriptions, behavioral health, and telemed services.
• Company-vehicle provided; all company vehicles include enrollment in maintenance and fuel program
• Wellness program 
• Dental benefits (including orthodontia)
• Vision benefits
• 100% company paid life insurance and long-term disability insurance with option to buy-up additional coverage
• Supplemental health protection plans (accident, critical illness, hospital indemnity)
• Employee Assistance Program which offers free counseling, financial wellbeing support, and travel resources.
• 401(k) with 3.5% company match and access to free financial planning and consulting services
• Paid Time Off
• Volunteer Time Off

Education and/or Experience

Must have 2-4 years of college, no degree required.

No experience needed.

Pella Products of Kansas City is an equal opportunity employer.