Proactive Or Pro Active Jobs in Usa

9,482 positions found

Production Manager - Activated Carbon Experience Required
✦ New
Salary not disclosed
Mount Hope, WV 1 day ago

Job Title: Production Manager

Location: Mount Hope, WV

Company: Carbon Activated Corporation

Job Overview:

The Production Manager is responsible for overseeing the entire production process at our activated carbon manufacturing facility. This includes ensuring efficiency, quality, safety, and adherence to production schedules. The ideal candidate will have a strong background in manufacturing operations, leadership, and process optimization, with experience in activated carbon production being a requirement.


Key Responsibilities:

  • Oversee and manage the entire activated carbon production process to ensure on-time and cost-effective output.
  • Coordinate with department leads to optimize workflow and resource allocation.
  • Monitor and maintain production schedules, ensuring product quality and consistency.
  • Analyze production data and implement process improvements to enhance efficiency and minimize waste.
  • Ensure compliance with health, safety, and environmental regulations.
  • Manage a team of production staff, providing training, guidance, and performance evaluations.
  • Collaborate with maintenance teams to ensure all equipment is functioning optimally.
  • Address and resolve production issues promptly to minimize downtime.
  • Prepare and present reports on production metrics and goals to senior management.

Qualifications:

  • Bachelor’s degree in Engineering, Manufacturing, or a related field (preferred).
  • 5+ years of experience in activated carbon production management
  • Strong knowledge of manufacturing processes, machinery, and safety protocols.
  • Proven leadership and team management skills.
  • Excellent problem-solving, analytical, and organizational abilities.
  • Proficiency in production management software and data analysis tools.

Benefits:

  • Health and Dental Insurance (Vision optional).
  • 401(k) matching.
  • Paid time off and holidays.
  • Eligible for holiday bonus.
  • Drug and alcohol-free workplace.


Not Specified
Wireless Sales Pro
✦ New
🏢 Acosta
Salary not disclosed
Orange, CA 1 day ago
Wireless Sales Pro

Premium operates wireless locations in over 1,300 wireless retail outlets via Walmart Supercenter, with a dedicated sales team of over 3,200 brand representatives. As one of Premium's wireless sales professionals, your retail efforts will sincerely connect shoppers with wireless products and solutions they want and need. Sales pros are the go-to wireless experts for our shoppers, closing sales through hustle, creativity, and problem-solving. We're hiring now!

What's in it for you?

  • Competitive hourly base rate with unlimited earnings potential.
  • Top 25% of sales professionals earn upwards of $20+ per hour (starting hourly rate + resulting commissions).
  • Freedom to use your authentic selling style.
  • Exciting opportunities for career advancement.
  • A culture of excellence and a team invested in coaching.
  • Health benefit plans include no-copay telemedicine, regardless of hours worked.

What will you do?

  • Meet and exceed sales goals by executing new phone sales, upgrades, and accessory bundling.
  • Proactively start conversations with Walmart customers.
  • Explain wireless solutions to buyers in simple, easy-to-understand terms.
  • Recommend personalized product baskets to buyers.
  • Teach shoppers how to enjoy new products through successful setup and activation.
  • Keep wireless planogram displays fully stocked and in flawless condition.

How will you succeed?

  • Motivating, coaching and leading your team members to complete the tasks at hand. Displaying a high-energy personality and natural ability to start conversations with shoppers.
  • Demonstrating resilience and resourcefulness in intercepting customers in a high-traffic environment.
  • Staying hungry to excel in an upcapped commission sales role.
  • Living up to Premium's name by providing fantastic service while displaying integrity.
  • Being able to stand/move around for 8-10-hour shifts.
  • Maintaining flexibility to work during peak times, including weekends, evenings, and most holidays.

What experience should you have?

Prior sales experience or existing knowledge of the wireless category is not mandatory, but you must be driven to learn.

So, are you Premium's next wireless sales pro?

#WeArePremium Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

Not Specified
Pro Customer Service/Sales
✦ New
Salary not disclosed
Pelham, AL 1 day ago
Pro Customer Service/Sales | Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location: PELHAM, AL

Auto req ID: 155482BR

Job Type: Pro Customer Service/Sales

Requisition ID: 300043893

Not Specified
Pro Sales Customer Care Representative
✦ New
Salary not disclosed
Dearborn 1 day ago
Pro Sales Customer Care Representative At Percepta, we bring first-class service across each market we support.

As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.

The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.

During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.

Document customer contacts.

Initiate outbound contacts as appropriate.

Provide online support for applications.

Utilize available resources to respond to internal and external customer inquiries.

Help identify process improvements and best practices for the team.

As applicable, answer email inquiries, web forms, etc.

within required time frames in a professional manner with accurate and timely information.

Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.

Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.

Adhere to and support all Percepta and client initiatives and company policies and procedures.

Attend and participate in team meetings.

Act as a mentor to less experienced teammates which include: Training new team members.

Act as a backup for a subject matter expert in the absence of the Sr.

Business Analyst and/or Team Leader.

Demonstrate leadership capabilities.

Complete training courses as directed by Operations and/or Training.

Complete additional tasks and projects as needed.

What You Bring to the Role High school diploma required.

College degree preferred or equivalent work experience required.

1
- 2 years of customer service experience required; does not need to be in a call center position.

Computer skills: experience working with multiple programs, ability to type.

Excellent customer service ability.

Ability to maneuver through various systems to provide the dealer with accurate information.

Displays professionalism and a positive attitude.

Ability to effectively communicate with customers, managers, and co-workers.

Strong written and oral communication.

Time management and organizational skills.

Willingness to take on new assignments.

Reliability.

Ability to multitask.

What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.

As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.

Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.

Respect- a team that is accountable, dependable and gives you their full attention.

Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.

CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.

Our programs offer incentives and promote physical, mental, and financial wellness.

As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.

Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

#LI-Onsite
Not Specified
ServiceNow ITSM Pro and ITOM Technical Solution Architect
Salary not disclosed
Jacksonville, FL 2 days ago
Role: ServiceNow ITSM Pro and ITOM Technical Solution Architect

Duration: 6 months with potential for extension/conversion

Location: 100% Remote

ServiceNow ITSM Pro and ITOM Technical Solution Architect

We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.

Credentials: Required

* ServiceNow Certified System Administrator (CSA)

* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM

Nice to have:

* ITIL Foundation Certificate in IT Service Management

* ITIL Intermediate Certificate in Service Design

* ITIL Intermediate Certificate in Service Transition

Required Experience:

5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development

5+ years of work experience designing systems/applications architecture on progressively complex IT projects.

Required Education:

Related Bachelor's degree in an IT related field or relevant work experience

Key Responsibilities:

1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform

2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions

3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills

4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro

5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM

6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills

7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration

8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions

Hands-on Experience:

* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform

* Experience with ServiceNow configuration and customization

* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)

* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)

* Experience with IT architecture and design principles

* Experience with scripting languages (JavaScript, etc.)

* Experience with data modeling and database design

Technical Expertise:

* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)

* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)

* ITSM and ITOM processes and best practices (ITIL, etc.)

* ServiceNow configuration and customization

* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)

* IT architecture and design principles

* Scripting languages (JavaScript, etc.)

* Data modeling and database design

Leadership and Collaboration:

* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions

* Collaborate with cross-functional teams to resolve technical issues and implement solutions

* Provide technical guidance and mentorship to junior architects and implementation team members

* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
Not Specified
Sales Enablement Consultant - Pro Outside Sales
✦ New
Salary not disclosed
Mooresville, NC 1 day ago

Your Impact

The Sales Enablement consultant supports the success of Lowe’s Pro B2B Sales organization by developing and executing enablement programs, communications, and operational initiatives that improve sales effectiveness.


This role acts as a key liaison between sales leadership, communications, operations, and training teams to ensure the Pro sales organization has the tools, messaging, and resources needed to drive performance. The role partners closely with senior leadership to manage initiatives, implement new processes, and deliver enablement programs that support field sales teams.

This position offers high visibility across the organization and serves as a critical partner in helping the Pro sales organization scale and evolve.


What You Will Do

Sales Enablement & Training

  • Develop and implement training resources that support the onboarding and development of Pro Outside Sales Associates
  • Create scalable training materials including short-form videos, presentations, and enablement documentation
  • Partner with Lowe’s University and internal training teams to build structured enablement content
  • Identify skill gaps within the sales organization and recommend targeted training solutions

Program & Project Management

  • Lead cross-functional initiatives that support the Pro sales organization, ensuring projects are delivered on time and effectively adopted by the field
  • Partner with internal stakeholders across Sales Leadership, Operations, Marketing, Communications, and Merchandising to support program implementation
  • Manage project timelines, communications, and rollout plans for new sales initiatives

Sales Communications & Executive Support

  • Own and manage internal communications including newsletters, sales updates, and organizational messaging
  • Partner with the corporate communications team to deliver consistent messaging to field sales teams
  • Support executive leadership by gathering feedback, coordinating updates, and ensuring alignment on sales initiatives

Sales Program Support & Optimization

  • Monitor program adoption and effectiveness using data and feedback from the field
  • Leverage tools such as Salesforce and Excel to track performance and identify opportunities for improvement
  • Develop reporting and insights that help leadership optimize sales enablement programs


Minimum Qualifications

  • Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience)
  • 5+ years of experience in sales enablement, sales operations, program management, or a related field
  • Strong project management skills with experience managing cross-functional initiatives
  • Excellent communication and presentation skills
  • Experience working with senior stakeholders and leadership teams
  • Advanced proficiency in Microsoft Excel and PowerPoint

Preferred Qualifications

  • Experience supporting B2B sales organizations
  • Experience in retail or distribution environments
  • Familiarity with Salesforce or CRM systems
  • Experience creating training programs, enablement content, or sales communications

Why This Role Is Unique

  • High visibility across the organization
  • Direct exposure to executive leadership
  • Opportunity to influence how the Pro sales organization operates and scales
  • Strong pathway for growth within Lowe’s
Not Specified
Process Pro
✦ New
Salary not disclosed
Waterloo, Iowa 1 day ago
job summary:
A Process Pro is needed for an American corporation that manufactures agricultural, construction, and forestry machinery, diesel engines, drivetrains (axles, transmissions, gearboxes) used in heavy equipment, and lawn care equipment in the Waterloo, IA area. This role is focused on driving manufacturing efficiency through Six Sigma methodologies, cross-functional collaboration, and data-driven process optimization.

location: Waterloo, Iowa
job type: Contract
salary: $21.43 - 33.03 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:

- Facilitates and implements process improvement projects of moderate complexity within specific business units.

- Applies Lean, Six Sigma, and change management methodologies to achieve measurable business results.

- Utilizes data tools and financial analysis to identify, analyze, and solve operational problems.

- Defines, clarifies, and documents business processes and rules to support strategic plans.

- Leads and mentors cross-functional project teams toward the implementation of new solutions.

- Identifies, implements, and monitors key performance metrics and target performance levels.

- Collaborates with diverse team members, including both union and salaried employees.

- Documents project progress and ensures that improvements are sustained after project closure.

- Evaluates alternative solutions and provides technical knowledge of business practices.

Skills:

- strong communication and presentation skills.

- Building relationships with Union and Salary employees.

- Smart Connected Factory experience including PowerBI, Tableau, Ignition.

Education and Experience:

- Bachelors Degree in Business/Management or Bachelors Degree in Engineering/Technology.

- 1+ year of manufacturing and/or operations experience.

- 1+ year of demonstrated team leadership and mentoring experience.

- 1+ year of managing and leading projects.

- 1+ year of continuous improvement.

qualifications:

- Experience level: Experienced
- Education: Bachelors

skills:
- Six Sigma
- Manufacturing
- Operations
- Tableau

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.
Not Specified
Project Manager, Active Nutrition
Salary not disclosed

Project Manager, Bloom Active Nutrition

Bloom Nutrition

IG @Bloomsupps @Marillewellyn

TikTok @Bloomnu


About Bloom:

Founded by wellness influencer and entrepreneur Mari Llewellyn, Bloom Nutrition is one of the fastest-growing wellness brands in the U.S., offering a portfolio of functional products designed to support gut health, energy, and everyday wellness.

At Bloom, we help people bloom into their best selves. We’re a driven, collaborative team focused on redefining modern nutrition — creating products that are as functional as they are fun, and expanding a brand that continues to push the category forward.


Recognized for our innovation and growth, we’re proud recipients of several awards:

Forbes 30 Under 30 (2023)

Target Partner of the Year (2023)

LinkedIn’s Top Start-Ups (2023 & 2024)

EY Entrepreneurs of the Year (2024)

Inc. 5000 Company (2024)

NewBeauty 100 Wellness Awards (2024)


Location: Austin, TX (In-Office, 4x a week)

Reports to: Director of Creative Operations


Job Overview:

We’re hiring a Project Manager to support the Bloom Active Nutrition brand in our Austin office. This role is crucial in helping execute high-impact print marketing initiatives that bring our brand to life across retail shelves, launch kits, events, influencer mailers, and more.


You’ll report to the Director of Creative Operations and work closely with creative, marketing, and operations to manage timelines, deliverables, and execution across campaigns. This includes digital content, print collateral, packaging, retail displays, brand merch, events, field marketing, and more—ensuring seamless rollout across both digital and physical channels.


We’re looking for someone who cares deeply about the nutrition and supplement space and wants to play an active role in shaping where Bloom goes next.


Key Responsibilities:

  • Lead strategic project development for Bloom Nutrition marketing initiatives, ensuring briefs are clear, actionable, and aligned to business goals
  • Collaborate with marketing, creative, and operations to define scope and shape integrated campaigns across digital, retail, experiential, and field channels
  • Manage project timelines, milestones, and deliverables using Wrike, driving momentum and accountability from kickoff to launch
  • Oversee creative workflow operations, ensuring smooth handoffs between internal teams and external partners (vendors, printers, producers)
  • Review creative with a technical eye, applying knowledge of print production (packaging specs, dielines, file setup) and digital asset standards (formats, specs, and platform requirements)
  • Help refine briefs and campaign strategies to ensure alignment with brand goals and cross-functional priorities
  • Identify bottlenecks and implement scalable process improvements that support growth and creative excellence
  • Support development and execution of brand assets, including materials tied to leadership initiatives and strategic partnerships


Skills & Qualifications:

  • 2–5 years of experience in project management, ideally within CPG or wellness industries
  • Experienced in developing repeatable workflows for print production, creative intake, and cross-functional collaboration
  • Strong communicator who can align cross-functional teams and manage shifting priorities
  • Proficiency with project management tools—Wrike experience is a big plus
  • Strong knowledge of print processes, file types, color proofs, and packaging production timelines
  • Highly organized with sharp attention to detail and a proactive, solution-oriented mindset
  • Comfortable operating cross-functionally in a fast-paced, startup-like environment where every day looks a little different
  • Passion for wellness, branding, and building something from the ground up
  • Must be based in Austin, TX, with ability to work in-office 4+ days/week


Benefits:

  • A fun, collaborative work environment in our growing Austin office
  • Access to health, dental, and vision insurance
  • Generous PTO policy
  • 401(k) with company match
  • Frequent team events, group workouts, product tastings, and more
  • A new Apple laptop and plenty of Bloom products
  • A chance to grow your career as the Bloom brand scales


Bloom is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.


This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or assign additional duties as necessary.

Not Specified
Assistant Analyst, Activation Operations
Salary not disclosed
New York, NY 2 days ago

Business Overview


Orion Worldwide is a global media company that generates value for our business partners. As the industry has evolved over the past two decades, so have we - expanding our global reach and product offering to deliver value for the world's best brands, across nearly every category. The very best ideas are developed by people with diversity of background, thought and experience working together to develop customized solutions that best address our partners' needs. A five-time winner of "Most Inclusive Climate" at the IPG Inclusion Awards, we scale our recruiting efforts beyond the traditional advertising candidate pool to find people who possess the passion, innovative thinking and collaborative skills needed to achieve our business goals and assist in cultivating a culture in which we can all be proud.


Position Summary

The Assistant Analyst, Activation Operations is responsible for tracking and processing media inventory, utilizing media systems tools. Ideal candidate must be comfortable integrating data from different sources to produce reports that will drive financial and business inputs. This position requires attention to detail, proactivity, analytical mindset, strong communication skills, alongside working well in a team environment. Candidates are expected to be curious, self-motivated, and meet deadlines in a fast-paced environment. This role supports various departments at Orion by overseeing media buys and reconciliation.



Responsibilities



  • Utilize internal tools to review and send orders to vendors and support maintenance of tracking client spends.
  • Input and steward media schedule data into Prisma & MBOX
  • Prepare and distribute monthly capital billing reports based on Digital media buys/orders
  • Perform monthly invoice matching within Prisma
  • Collaborate with our Shared Services and Financial Operations teams to reconciling billing and invoice discrepancies
  • Participate with Operations to streamline and automate processes across the business
  • Establish a positive and professional working relationship with all Orion staff
  • Assist with ad hoc operations requests


Required Skills & Experience



  • Exceptional organizational skills with a high attention to detail
  • Excellent written and verbal communication skills
  • Analytical Mindset
  • Thrives on accomplishing tasks accurately and efficiently
  • Maintain a high level of integrity and be a team player
  • Ability to prioritize, shift attention when prompted, and work in a fast-paced environment
  • Proficient in Microsoft Office Suite (Excel requirements: VLOOKUP, SUMIFS, PIVOTS, etc.)
  • Experience with MediaOcean products a plus


Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.


The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.


Employment Transparency

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.


For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .



Salary Range$50,000—$50,000 USD
Not Specified
Injury Adjuster - Proactive, member-focused service delivery (CHESAPEAKE)
✦ New
🏢 Usaa
Salary not disclosed
Chesapeake, VA 1 day ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

  • Identifies and handles existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies, standards, and procedures for business activities.

  • Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.

  • Identifies, confirms, and makes coverage decisions on soft tissue claims.

  • Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

  • Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

  • Provides advice and sets expectations into next steps to members.

  • Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

  • Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

  • Supports workload surges and/or Catastrophe Operations as needed.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.

  • Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.

  • Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

  • 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.

  • 1 year auto physical damage or total loss experience.

  • Ongoing Professional Development with a focus on Insurance.

  • Bachelors’ Degree or higher.

  • US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $57,970 - $103,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
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