Proactive Interference Jobs in Usa

Role Summary

We are seeking an experienced Project Manager specializing in Customer Data Management and Enterprise Integrations to lead critical initiatives that enhance data quality, system performance, and cross platform connectivity. This role ensures that high impact projects are delivered on time, aligned with business needs, and executed with technical rigor.

You will guide project teams, manage risks, and drive visibility for leadership while proactively ensuring all dependencies and requirements are clearly defined and executed. The position plays a key role in enabling efficiency across systems including Oracle Fusion, Salesforce, ADP, JDEdwards, and related applications.

Key Responsibilities

• Create and execute detailed project plans for customer data management initiatives and technical enhancement projects

• Lead daily standups and team check ins to track progress and maintain accountability

• Track and report project status, milestones, and risks to leadership and project stakeholders

• Proactively identify and manage risks, dependencies, bottlenecks, and critical escalations

• Serve as the primary liaison between development teams, project managers, and business partners to ensure priorities remain aligned

• Drive the technical development intake process by maintaining and prioritizing the backlog with stakeholders

• Collaborate with cross functional teams including Product, Design, and QA to align timelines and deliverables

• Own test management and implementation planning for major system enhancements, integrations, or go live activities

Key Requirements

• 5 or more years of experience in project management within technology, data management, or enterprise applications

• Strong technical understanding of databases, data analytics, integration technologies, and data management concepts

• Experience with enterprise applications including Oracle Fusion, Salesforce, ADP, JDEdwards, and EPay

• Familiarity with integration platforms such as Microsoft Azure and Boomi

• Ability to manage complex technical dependencies while coordinating across multiple teams

• Excellent communication, stakeholder management, and leadership skills

• Strong organizational abilities with a proactive approach to problem solving

• Adaptability in fast paced environments with shifting priorities

Job Title:- Maintenance Supervisor

Duration:- 12- months position (May go Longer)

Location:- Lansing, Michigan

Preferred Work Schedule: Able to work any shift

Days for 1month then shift to 3rd - 6 to 3pm and 11-7am; after training 7 days a week. Two weeks on and one week off continuously. Training is 5 days a week. Tradesmen/Leadership experience (Union background is a plus)

Job Description:

As the Maintenance Group Leader, you are responsible for operations, maintenance and repair of plant equipment. You may oversee a medium size group of employees in a skilled area of work. Work requires the ability to make decisions based on established procedure. Work is of a technical nature using independent judgment within the limits ; focusing on Safety, People, Quality, Responsiveness, Cost, and Environment (SPQRCE). Use of independent judgement.

LEVEL EXPECTATIONS:

An execution focused leader of operational/hourly represented team members, supervising the team to ensure that tasks are completed satisfactorily.

EXPERTISE

- Understands and follows established processes in their area and knows how to use systems and technologies to accomplish work assignments. Typically has practical working experience in all processes within their area.

- Provides instructions to direct reports on course of action and serves as a resource for them on standardized work, quality standards and processes within the area, as well as relevant company policies and procedures.

- Works under moderate level of supervision. Collaborates effectively with more senior members of the team, seeking guidance and absorbing knowledge to address and solve issues.

COMPLEXITY

- Carries out designated routine tasks, ensuring timely completion. Errors in decision-making or failure to achieve desired outcomes may result in schedule delays. Consistently meets unit targets as scheduled.

- Offers direct supervision to a unit or team of employees. Addresses and resolves any issues faced by team members, proactively mitigates conflicts to prevent escalation, and assigns tasks while closely monitoring progress at regular intervals.

- Proactively anticipates needs of the areas managed, by consistently training and rotating team members to ensure that there is no disruption in the execution of work.

- Engages in daily interactions with subordinates and/or peers from other functional groups. These interactions typically involve the exchange or presentation of information.

SCOPE AND IMPACT

- Handles a range of moderate scope problems that are frequently routine but may vary, requiring analysis of various factors. Utilizes judgment within established procedures and practices to determine the most suitable course of action. Follows through on difficult situations and is expected to see through resolution.

- Proposes new initiatives and leads the delivery of solutions, driving cross team efforts. Recommends opportunities for process improvement to leadership & proactively anticipates needs within own area.

- Builds relationships with team members and provides resources to them when needed. Ensures that the team managed is set up for success and approaches resolution to conflict equitably and objectively.

- Employee’s impact is typically within their immediate work area and occasionally across their function.

Work Site Description: As the Maintenance Group Leader, you will be responsible for a small to medium group of maintenance employees. You will manage the maintenance and repair of plant equipment and facilities aligned with standard maintenance systems in addition to the following responsibilities- You will conduct appropriate checks and tests, and communicate evaluation of results- Recommends solutions to problems- Responsible for preventative maintenance and diagnosis of equipment malfunctions- Meets schedule and quality requirements- Complies with the terms of local and national labor agreements- Implements divisional and corporate policies and safety and good housekeeping practices- Maintain frequent contact and collaboration with others outside of the work group- Responsible for the effective use of personnel, material and equipment- Establishes a course of action to accomplish completion of the job and/or project. Has knowledge and ability to implement GMS principles

Preferred Work Schedule: 2 openings - Able to work any shift

Days for 1month then shift to 3rd - 6 to 3pm and 11-7am; after training 7 days a week. Two weeks on and one week off continuously. Training is 5 days a week. Tradesmen/Leadership experience (Union background is a plus)

Overview

Kerns Fine Jewelry is a trusted, family-owned luxury jeweler with over 50 years of history in Burlingame. In 2024, Kerns expanded with the opening of Rolex and Patek Philippe boutiques in San Francisco, marking a significant new chapter of growth.

We are seeking a highly capable Executive Assistant & Office Manager to support the Co-CEOs and oversee the day-to-day administrative and office operations of a multi-location luxury business. This is a hybrid role designed for someone who combines executive-level judgment with operational ownership and exceptional attention to detail.

This individual will serve as a trusted partner to leadership while also ensuring that the office environment, administrative systems, and internal coordination run smoothly and professionally.

The role can be based at either or Burlingame or San Francisco stores.

Role Summary

The Executive Assistant & Office Manager plays a dual role:

1. Executive Support: Providing high-level, proactive support to the Co-CEOs, managing schedules, communications, travel, and meeting coordination.
2. Office & Administrative Operations: Owning the day-to-day administrative functioning of the business across locations, ensuring organization, consistency, and efficiency.

This role requires strong judgment, discretion, precision, and the ability to operate independently in a fast-paced, high-standards environment.

Key Responsibilities

Executive Assistant Responsibilities

• Calendar & Schedule Management
• Manage complex calendars for the Co-CEOs, balancing internal priorities, external meetings, and travel with sound judgment.
• Email & Executive Communications
• Monitor, triage, and respond to emails on behalf of the Co-CEOs; draft professional correspondence and ensure timely follow-ups.
• Travel Planning & Logistics
• Coordinate domestic and international travel, including flights, accommodations, itineraries, and last-minute adjustments.
• Meeting Preparation & Follow-Through
• Prepare agendas, organize materials, take notes when required, and track follow-up actions.
• Executive Support & Anticipation
• Anticipate needs, identify potential issues early, and proactively support leadership effectiveness.

Office Manager & Administrative Responsibilities

• Office Operations & Coordination
• Oversee day-to-day office operations across San Francisco and Burlingame, ensuring professional, efficient, and well-organized environments.
• Vendor & Service Coordination
• Manage relationships with office vendors and service providers (supplies, maintenance, IT support coordination, etc.).
• Administrative Systems & Processes
• Maintain organized systems for documents, records, expenses, and internal workflows; identify opportunities to improve efficiency.
• Expense & Administrative Oversight
• Prepare and track expense reports, invoices, and administrative documentation in coordination with finance.
• Internal Coordination
• Support cross-functional coordination with hospitality, marketing, and store leadership teams as needed.
• Office Standards & Consistency
• Ensure administrative consistency, professionalism, and attention to detail across all locations.

Qualifications & Experience

• Bachelor’s degree preferred or equivalent professional experience.
• 5+ years of experience as an Executive Assistant, Office Manager, or similar senior administrative role supporting senior leaders.
• Experience in luxury retail, high-end hospitality, professional services, or similarly demanding environments strongly preferred.
• High proficiency with Microsoft Office, Google Workspace, calendar and scheduling tools.
• Demonstrated ability to manage complexity, shifting priorities, and confidential information.

Core Competencies (Critical to Success)

• Judgment & Prioritization
• Able to assess what matters most and act decisively without constant direction.
• Exceptional Attention to Detail
• Consistently accurate, thorough, and precise — especially under time pressure.
• Proactive Ownership
• Sees issues early, takes initiative, and follows through to resolution.
• Communication Excellence
• Clear, professional written and verbal communication with internal and external stakeholders.
• Discretion & Confidentiality
• Handles sensitive information with absolute professionalism and trust.
• Adaptability & Resilience
• Comfortable in a dynamic environment with changing priorities and expectations.

Working Style Expectations

• Highly organized, self-directed, and reliable
• Calm and effective under pressure
• Comfortable working closely with senior leadership
• Takes pride in maintaining high standards and a polished operating environment

Event Coordinator Assistant

Hybrid (3 days onsite, 2 days remote) – Brisbane, CA

To get the best candidate experience, please consider applying for a maximum of 3 applications within

12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.

About the Job:

We are looking for an Event Coordinator Assistant to support the planning and execution of Odoo events in the San Francisco office. This role will work closely with the events team to assist with logistics, preparation, and coordination for webinars, business shows, and Odoo Academy events.

This position is ideal for someone early in their career who is highly organized, proactive, and interested in gaining hands-on experience in event operations.

Responsibilities:

• Support the planning and coordination of Odoo webinars, Odoo Academy sessions, and business shows hosted in the San Francisco office
• Coordinate event logistics including materials preparation, inventory tracking, supply ordering, and shipment management
• Prepare event materials and equipment for local events and team travel
• Help manage event setup, on-site operations, and breakdown to ensure smooth execution
• Track and maintain inventory for event materials and promotional items
• Collaborate with internal teams to support event preparation and logistics
• Provide administrative and operational support to the events team
• Help organize materials and documentation following events

Qualifications:

• Bachelor’s degree or equivalent experience
• 0–2 years of professional experience, preferably in events, operations, marketing, or administrative support
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and stay organized in a fast-paced environment
• Comfortable supporting cross-functional teams
• Proactive attitude and willingness to learn
• Spanish language skills are a plus

Nice-to-Have:

• Knowledge of working in software
• Sociable and outgoing cultural fit
• Strong writing abilities
• Willing to learn constantly and work proactively
• Can lift 50+ lbs

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The salary range for this role is $65,000-$75,000. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and

perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

POSITION TITLE: Senior Administrative Coordinator

DEPARTMENT: Human Resources

REPORTS TO: Manager, People Operations + Culture

LOCATION: Columbus, OH

POSITION OVERVIEW

The Senior Administrative Coordinator plays a critical role in supporting the organization’s day-to-day operations and administrative functions across teams. This position requires exceptional organizational skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced, dynamic environment.

The Senior Administrative Coordinator is responsible for complex calendaring and scheduling, preparing and maintaining accurate reports and records, and ensuring thorough documentation of Board, Executive Committee, and key organizational meetings. The role also provides coverage for front desk operations as needed to ensure continuity of service.

ESSENTIAL FUNCTIONS

Calendaring & Scheduling

• Manage heavy and dynamic calendars for multiple staff and executive team members, balancing competing priorities and making real-time adjustments as needed.
• Coordinate meetings across multiple time zones and internal and external stakeholders, ensuring clear logistics, timely communication, and accurate calendar details.
• Anticipate scheduling conflicts and proactively recommend solutions to support efficient use of time and smooth workflow.

Meeting & Governance Support

• Prepare, record, and distribute accurate meeting minutes for all Board and Executive Committee meetings in accordance with established timelines.
• Provide audiovisual (AV) setup and operational support for meetings, ensuring equipment is prepared, functional, and issues are addressed promptly to support meeting continuity.
• Maintain and organize official Board and Executive Committee records, ensuring prior-month meeting minutes are reviewed, finalized, approved, and properly archived after each meeting, in accordance with established quality standards, timelines, and accuracy requirements.
• Coordinate and process Board and Executive Committee resolutions, including obtaining required signatures promptly and filing fully executed documents in the designated resolution folder immediately following meetings.
• Track and document all electronic votes (e-votes), including related email correspondence, ensuring each action is accurately recorded and stored in the appropriate governance folders.

Reporting & Documentation

• Build and maintain HR and Finance reports as assigned, ensuring data accuracy, consistency, and timely completion.
• Compile and organize information for recurring and ad hoc reporting, including payroll-related data and compliance requirements.
• Track, reconcile, and report monthly expenses for staff, ensuring completeness, accuracy, and adherence to internal reporting standards and deadlines.

Administrative Support

• Provide comprehensive administrative support primarily to the HR and Finance teams, with additional support to other departments and staff as needed.
• Maintain confidential records and files, handling sensitive information with discretion and in accordance with organizational policies.
• Provide project and research support, including gathering information, tracking tasks, and supporting follow-through as assigned.
• Oversee the inventory, maintenance, and upkeep of organizational equipment and property, ensuring assets are functional, tracked, and properly maintained.
• Coordinate and manage building maintenance services, serving as the primary point of contact to ensure requests are addressed promptly and fully resolved.

SCHEDULE REQUIREMENTS

• This is an exempt position that requires schedule flexibility, including availability during early mornings (as early as 7:00 a.m.) and evenings (after 5:00 p.m.), as needed to support Board and organization-related meetings and events.

QUALIFICATIONS

• Maintains a polished, professional appearance in demeanor and dress, appropriate for a Board- and executive-facing role.
• Demonstrates a friendly, personable, and service-oriented approach, with a strong commitment to internal and external customer service.
• Exhibits sound judgment, discretion, and integrity in handling confidential and sensitive information.
• Builds trust and works collaboratively with staff across departments to support shared goals and achieve results.
• Possesses advanced administrative and technical skills paired with a proactive, solution-oriented mindset.
• Brings a broad range of experience and comfort managing complex situations, with the initiative, judgment, and cultural awareness needed to uphold and represent JewishColumbus’ values and organizational culture.

PREFERRED EXPERIENCE

• 5+ years of progressively responsible administrative or executive administrative experience, supporting senior leaders, cross-functional teams, or governance bodies in a professional office environment.
• Demonstrated ability to work effectively as part of a team, balancing multiple priorities and collaborating across departments.
• Advanced proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, Teams, and Planner, with the ability to produce accurate, professional-quality documents and reports.
• Strong experience creating forms and fillable PDFs using Adobe Acrobat, including formatting, version control, and usability considerations.
• Working knowledge of Zoom, and familiarity with Salesforce and Foundant (or similar CRM and grants-management systems) preferred.

KEY COMPETENCIES

• Attention to Detail: Ensures accuracy in meeting minutes, reports, and documentation.
• Adaptability: Comfortable working with shifting priorities and schedules, including early mornings and evenings.
• Professionalism: Maintains confidentiality and demonstrates discretion in all interactions.
• Communication Skills: Clear and effective verbal and written communication with internal and external stakeholders.
• Problem-Solving: Ability to anticipate needs and resolve scheduling or reporting challenges proactively.
• Collaboration: Works effectively across all departments, teams, and with executive leadership.

PHYSICAL REQUIREMENTS

• Frequent walking, bending, standing, and rearranging light furniture such as tables and chairs.
• Prolonged periods of sitting at a desk.
• Must be able to lift to 25 pounds at times.

APPLY

Please submit your resume on LinkedIn or email to

JewishColumbus is an equal opportunity employer that celebrates and welcomes people of all identities and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or other applicable legally protected characteristics.

The HRBP functions in a strategic business partner role to provide and facilitate HR strategies and services. In this role you will serve as the primary HR contact to Department Head (s) and Senior Leaders of your assigned Business segment, business unit and operating units on all HR programs, and regularly provides HR status updates to the HR Management team. The HRBP will interact with all levels of the organization including managers, employees, and HR colleagues to ensure timely and effective delivery of HR services in supporting business initiatives.

The role requires strategic, operational and project management skills ensuring HR remains an active contributor to the success and goals of your assigned Business segment, business unit and operating units. Utilizing your functional experience, flexibility, creativity, and project management skills, you will assist on special projects and new program development as needed.

Must have excellent interpersonal, organizational, communication and presentation skills. Must be able to facilitate in meetings where emotions may be high. Must possess sound judgment and ability to listen, assess problems and arrive at good logical solutions that achieve an appropriate balance between sound HR practices and business needs. Must be confident, credible, professional, and well respected. Capable of managing multiple assignments/tasks concurrently. Must be able to work effectively and efficiently in a matrix management environment.

Responsibilities

Strategic Advisor

• Must be regarded by business leaders/managers as a qualified consultant/advisor in Human Resource practices. Provide thought leadership related to assigned client team and regularly update Senior Management while acting as a catalyst for sustained business performance, ensuring HR strategies are relevant and translated into concrete actions with tangible results.
• Act as a “talent agent” to help identify, develop, and deploy talent to meet short- and long-term business requirements. by partnering with management and COE teams to continually evaluate and develop employees within the organization including career planning, skill building and competency modeling.
• Use data analytics and external/internal insights to design innovative HR solutions based on short and long-term business needs.
• Performs talent and organization diagnostics to align with and drive strategy.
• Implements innovative solutions that deliver the highest value and impact.

Business Coach & Consultant

• Quickly build and leverage strong relationships with business leaders to position HR priorities and influence business strategy.
• Ability to assess and communicate leaders’ blind spots and provide recommendations to overcome barriers.
• Build and maintain high degree of connectedness to employees and managers of all levels in assigned client groups to proactively draw out and identify areas of conflict, confusion, and barriers to effective productivity, engagement, and execution of strategic goals: Implement action plans and interventions, including coaching, counseling and mediation, using support resources as needed.
• Keep abreast of legislation affecting associate relations. Educate managers and support business practices to minimize risk to the company.

Change Agent

• Own transformation process in partnership with business leaders.
• Utilize data analytics to anticipate change and measure impacts.
• Identifies risks to the delivery of the business strategy and brings the right resources forward to manage.
• Manage communications and project plans related to HR program deliver to assigned client organization to ensure thorough understanding and completion of programs on time/within acceptable timelines.

HR / Business Liaison

• Identify need for HR Solutions and “broker” within the HROM to deliver integrated solutions.
• Lead initiatives ranging from complex to highly complex that have a significant impact. Innovate on existing programs to help leaders look around corners to drive success.
• Ensure Service are delivered (Time/Cost/Value/Quality) according to SLAs.
• Knowledgeable of processes and guidelines to guide associates and managers.
• Proactively leverage HR system data for client groups and other reporting vehicles to maintain high integrity of employee and organizational data; provide management information analysis using data and metrics that give insight on people issues including retention, performance management, engagement, and conflict.
• Proactively plan and carry out policies and practices for Human Resources in compliance with current state and federal law in supporting regional business plans and initiatives

Artificial Intelligence

• Leverages AI‑driven tools to enhance talent acquisition, workforce planning, and employee experience.
• Applies generative AI solutions (e.g., M365 Copilot, recruiting automation platforms) to streamline sourcing, screening, and communication workflows.
• Interprets AI‑generated insights to support data‑driven decision‑making in HR strategy, trends, and performance management.
• Other duties as assigned

Qualifications

Education

• High School Diploma/GED
• Bachelors and Master’s degree preferred
• Some experience may be substituted for some of the above education.
• PHR/SPHR preferred

Work Experience

• 8-10 years of relevant work experience
• 1-3 years of supervisory/management experience.

Knowledge, Skills and Abilities

• Strong decision-making capabilities with extensive experience interpreting information to make business decisions and recommendations
• Extensive experience partnering and using a consultative approach with stakeholders
• Creative, entrepreneur mindset that is solution orientated
• Global & Cultural effectiveness
• Business Acumen - understanding and applying information to contribute to the organization's strategic business and people plan.

Physical

• Seeing
• Ability to Travel
• Listening

#DiscoverYourPath

SET SEG is looking for a Human Resources Generalist that will serve as a strategic partner in driving the organization’s talent acquisition strategy while supporting core HR operations. This role leads full-cycle recruiting efforts, proactively builds talent pipelines, and strengthens employer branding to attract high-quality candidates in a competitive market. In addition to recruiting, the HR Generalist supports employee relations, onboarding, compliance, performance management, and employee engagement initiatives. The ideal candidate is a results-driven recruiter who thrives on sourcing top talent, building relationships, and continuously improving hiring processes while maintaining strong HR fundamentals.

WHO WE ARE

School Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an employee benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to insurance, SEG evolved and grew into a company that provides workers’ compensation and property/casualty services for Michigan public schools.

Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market.

We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. We offer 100% employer paid insurance (medical, dental, and vision), Paid Time off (PTO), and paid parental leave.

Our passion is delivering peace of mind to Michigan public schools, and we look for team members who are motivated by our cause. To learn more, visit: YOU ARE

You are energized by working with a collaborative team and industry peers to support Michigan public schools through their challenges. You seek understanding and are motivated to tackle projects and problems with the customer in mind. You anticipate needs and preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.

Primary Responsibilities:

• Manage full-cycle recruiting for a variety of roles across the organization.
• Design and execute creative sourcing strategies using job boards, LinkedIn, networking, referrals, and community outreach.
• Build and maintain talent pipelines for critical and hard-to-fill roles.
• Screen resumes, conduct phone interviews, and coordinate hiring manager interviews.
• Partner with hiring managers to clarify job requirements, timelines, and selection criteria.
• Draft and post compelling job advertisements aligned with company branding.
• Coordinate offers, background checks, and pre-employment processes.
• Track recruiting metrics, continuously improving hiring efficiency and quality.
• Support employer branding initiatives, career fairs, and community recruiting events.
• Coordinate onboarding and new hire orientation.
• Serve as a point of contact for employee HR questions and guidance.
• Support performance management and employee development processes.
• Maintain accurate employee records in HRIS.
• Assist with benefits administration and open enrollment support.
• Ensure compliance with federal, state and local employment laws and assist with corporate compliance program initiatives.
• Support planning and execution of HR company-wide activities, trainings, and employee events.
• Oversee the management of job descriptions to include creating, verifying, determining FLSA status, and updating periodically.
• Recommend new approaches, policies, and procedures to continually improve efficiency of the department and services performed.
• Other duties as assigned by supervisor.

Required Qualifications:

• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• 3 – 5 years of HR experience with a strong focus on full-cycle recruiting and proactive sourcing.
• SHRM-CP or PHR certification preferred.
• Proven success in sourcing and hiring for multiple job types and levels.
• Strong interviewing and candidate assessment skills.
• Working knowledge of employment laws and HR best practices.
• Experience with HRIS and applicant tracking systems.
• Positive, customer service orientation.
• Strong communication and interpersonal skills.
• Maintains and develops relationships.
• Problem solver with ability to be flexible to changing demands.
• Demonstrates excellent writing skills and communicates in a clear, articulate manner.
• Maintains a superior level of professionalism.
• Models and reinforces cultural values.
• Ability to handle sensitive and confidential information appropriately.
• Ability to prioritize workload, handle multiple tasks at once and strong attention to detail is required.
• Takes initiative and operates efficiently and effectively.
• Proficient with Microsoft Office programs including Word, Excel and Power Point.

Physical Demands / Work Environment

Several hours per day at a sit/stand desk, average mobility to move around an office environment; able to spend several hours per day at a computer. Punctual, regular, and consistent attendance is required.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.

We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK’s customer experience vision.

RESPONSIBILITIES:

Customer Experience Leadership & Strategy

• Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
• Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
• Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
• Advance CALPAK’s DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
• Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.

Team & Workflow Management

• Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
• Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
• Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.

Data, Reporting & Insights

• Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
• Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
• Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
• Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.

CX Systems & Cross-Functional Execution

• Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
• Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
• Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
• Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.

QUALIFICATIONS:

• 5+ years of experience in customer service environment.
• Gorgias, Zendesk or similar CRM experience required.
• Proficiency in Shopify or ecommerce platform experience preferred.
• Excellent written and verbal communication skills.
• Experience building, leading, and developing a team.
• Strong analytical skills and the ability to interpret and act on data insights.
• A proactive problem solver with strong troubleshooting and escalation judgment.
• Comfortable with ambiguity and able to take initiative in leading projects.
• Proven success working cross-functionally with all levels of the organization.
• Highly collaborative, driven, and passionate about elevating customer experience.
• Salary range: $80,000–$100,000 annually (annualized for a 6-month contract)

CORNBREAD is a fast-casual, fast-paced, farm-to-table, fun-to-work-at restaurant focusing on authentic soul food and the use of innovative technology to provide a unique and family-friendly dining experience. We’re proud to source all of our ingredients from local farmers and shops. Our food is always fresh because we prepare our meals around the clock with great love and care. Please visit our website at to learn more about our company values. 

Salary Range: $50,000 - $65,000

Job Summary

The General Manager builds a healthy business and protects the culture within their restaurants. In this role, they are expected to operate with a high level of responsibility, quality, ethics, and professionalism while ensuring the operational needs of the restaurant are met. They provide team leadership to all support staff, including Assistant Managers, Crew Chiefs, and restaurant team members. In this role, they ensure consistent and exceptional quality and customer service for all guests.

People & Culture

• Recruit, train, and build a diverse highly functioning team per Cornbread 101 Training Program standards
• Communicate proactively, professionally, and positively with the team and guests
• Follow up consistently to develop and maintain trust
• Demonstrate compassion and care while setting clear expectations and accountability
• Confront, diffuse, and resolve difficult situations in a proactive, fair, and solution-oriented manner
• Coach team to meet and exceed cornbread standards and treat all guests and each other with respect 
• Execute and deliver performance appraisals and merit increase processes for all applicable team members in a fair and equitable manner
• Maintain up-to-date posters, bulletins, and employee communication 
• Maintain low turnover of staff

Health, Safety, & Quality

• Ensure food standard and safety compliance including storage, food specifications, recipes, plating, and garnishes
• Ensure compliance with SOP in the areas of food specifications, recipes, plating, and garnishes
• Train Team Members on food handling techniques including hygiene following Cornbread standards
• Develop and maintain a safety program in the restaurant that incorporates a safety committee, safety meetings, and information on the use of safety tools and procedures
• Ensure compliance with all applicable federal, state, and local regulations
• Ensure food is presented well and served at appropriate temperatures, within standard ticket times
• Actively prevent workers comp and guest incidents by ensuring safety in the restaurant
• Cornbread is following all of the recommended guidelines provided by the New York & New Jersey Department of Health and the CDC
• Follow all Covid-19 protocols

Hospitality

• Create an environment that is passionate about hospitality
• Educate the team so they are familiar with the story of Cornbread
• Build relationships with guests by communicating warmly and effectively
• Seek opportunities to connect with guests on the floor
• Ensure the approved guest feedback system is in use and acted upon

Business Management & Growth

• Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies, and tactics
• Develop and maintain a labor schedule that is efficient and cost-effective
• Build sales consistently and deliberately by implementing approved marketing and promotional items
• Purchase (POP) materials, posters, and placemats
• Oversee inventory management including PARS adherence, timely ordering, and supply chain management
• Maintain the restaurant structure including but not limited to appliances, equipment, deep cleaning, sanitation practices, indoor and exterior restaurant appearance
• Follow proper cash handling procedures
• Attend all required leadership meetings
• Provide quarterly reports on the state of the business

Qualifications

• Food Service: 4 years of food service experience.
• Years in Mgmt: 3 years min.
• People skills: Dealing with the public and team proactively, professionally, and positively.
• Ownership: Takes initiative, personally drives & takes pride in business.
• Proficiency in technology, writing, reading, and working knowledge of spreadsheets required
• Food Handlers certificate within 30 days or Serv Safe equivalent 
• Ability to lift 30+ lbs and stand for long periods
• Exhibit pride

This job description is not an exhaustive task list of every function of the role, other tasks and job responsibilities as assigned.

Cornbread is an equal-opportunity employer. Cornbread will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

Position Overview

Marlen, headquartered in Riverside, MO is a global leader in premium food processing technologies. Marlen’s products have long set the standard for quality and performance in vacuum stuffing and pumping, portioning, size reduction, thermal processing, and food handling. Marlen has been trusted by the world’s leading food brands for over 70 years.

The Director of Lifecycle Services is a strategic, commercially focused executive responsible for transforming aftermarket performance into a scalable, customer centric, and highly profitable growth engine. This role is accountable for the financial performance, operational excellence, customer satisfaction, and team development

ensuring that aftermarket becomes a core driver of profitable growth.

As a key member of both the Duravant Lifecycle Services leadership team and the Marlen leadership team, the Director plays a pivotal role in driving aftermarket strategy, market expansion, revenue diversification, and aligning execution across engineering, operations, sales, finance, and the Duravant enterprise.

This position oversees all commercial activities related to parts and service sales and directs all technical and administrative service operations, including installation, repair, preventive maintenance, training, warranty management, and value-add solutions delivered at customer sites.

Candidates must bring proven leadership experience, strong supervisory and project management skills, and solid familiarity with the technologies incorporated into Marlen systems.

Essential Responsibilities

Strategic Leadership & Commercial Growth

• Provide commercial leadership for all aftermarket functions, including parts sales, field service, project management, and value-added service offerings.
• Serve as a senior leader within both the Duravant Lifecycle Services and Marlen leadership teams, contributing to executive-level strategic planning and decision-making.
• Develop and execute a multi‑year aftermarket growth strategy centered on revenue expansion, margin improvement, and lifecycle value creation.
• Build a structured commercial engine including pricing strategy, disciplined margin management, and proactive campaigns for parts, service, upgrades, and rebuilds.
• Establish a customer‑centric vision that enhances responsiveness, lifecycle support, serviceability, and uptime performance.
• Lead development of new predictable revenue service offerings while conducting ongoing competitive and market analysis to guide prioritization and ensure strategic fit.

Execution Discipline & Operational Excellence

• Oversee recruitment, development, performance management, and daily operations for the Aftermarket team, ensuring adherence to Marlen and Duravant policies and procedures.
• Draft, implement, and maintain policies, processes, and performance metrics that ensure operational efficiency and a high-quality customer experience.
• Implement rigor in initiative prioritization and completion, ensuring that strategic projects are launched, progressed, monitored, and finished.
• Build and enforce disciplined processes for scheduling, installed‑base intelligence, pricing, quoting, field reporting, and KPI review.
• Improve operational results including response time, schedule adherence, first‑time fix rate, warranty cost reduction, and service profitability.
• Reinforce compliance expectations: training completion, expense reporting, AR review participation, and activity.

Product & Market Development

• Drive a culture of proactive customer engagement, rapid issue resolution, and full follow‑through
• Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions.
• Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.

Commercial Growth & Market Positioning

• Direct and coordinate promotional efforts for aftermarket products and services to expand market share, attract new customers, and strengthen competitive positioning.
• Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions
• Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.

Cross‑Functional Influence & Alignment

• Serve as the voice of the customer by facilitating cross‑functional alignment between engineering, operations, service, quality, and finance.
• Drive clear communication, transparency, and accountability to eliminate silos and build trust across the leadership team.
• Engage actively in Duravant Lifecycle Services enterprise initiatives and share best practices.

Leadership, Team Development & Culture

• Build a high‑engagement, high‑accountability service culture with clearer priorities, transparent communication, and consistent follow‑through.
• Create structured development plans, cross‑training programs, and succession readiness.
• Reduce turnover by improving leadership presence, clarity of direction, and proactive team support.
• Model mature conflict resolution, professional communication, and responsibility for resolving team issues

Position-Specific Competencies

• Technical Job Knowledge
• Strategic Commercial Leadership
• Customer Focus & Responsiveness
• Change Leadership, Execution Excellence & Prioritization
• Cross-Functional Leadership
• Facilitation Skills
• Communication Proficiency
• Teamwork, Collaboration, Leadership Presence & Trust Building
• Managerial Influence
• Comfort Working in a Matrixed Organization
• Data driven decision making

Position Requirements

• Bachelor’s degree in a technical or business discipline; MBA preferred
• 10+ years of leadership experience with proven aftermarket commercial growth results 
• Experience in food processing, or field service industries preferred
• Demonstrated success creating scalable processes and improving service profitability.
• Strong track record of improving customer‑experience metrics.
• Proven ability to lead organizational change and engage cross‑functional teams
• Strong financial acumen and accountability for P&L performance
• Ability to engage effectively at all organizational levels and with customers, partners, and Duravant Operating Companies
• Strong oral and written communication skills
• Proven ability to influence, build consensus, and drive alignment across stakeholders
• Proficiency with Office 365, CRM, and ERP systems