Proactive Agentic, AI Jobs in Usa

Role: Product Manager - Sales and Support Tech with Generative AI / Agentic AI

Duration: 12 months

Location: San Jose, CA (Hybrid)

Job Description

We are seeking a dynamic and experienced Product Manager to join our team, focusing on the Sales and Support technology domain. The ideal candidate will have a strong background in product management, with a specific emphasis and track record on leveraging Generative AI to enhance customer experience and drive business growth.

Key Responsibilities:

• Product Strategy and Vision: Develop, articulate, and champion a clear product vision and strategy for Sales and Support technologies, incorporating Generative AI capabilities to innovate and improve customer interactions.

• Market Research and Analysis: Conduct thorough market research to identify customer needs, market trends, and competitive landscape. Use these insights to inform product development and positioning.

• Roadmap Development: Create and maintain a detailed 4-quarterly product roadmap th aligns with business objectives and customer needs. Prioritize features and enhancements based on impact and feasibility. Present roadmap progress and insights to senior leadership and cross-functional stakeholders.

• Cross-functional Collaboration: Partner closely with engineering, UX design, sales, legal, and support teams to ensure successful product development and launch. Facilitate communication, alignment and collaboration across distributed teams and geographies.

• Customer Engagement: Engage with customers & key stakeholders to gather feedback, understand pain points, and validate product concepts. Use this feedback to drive continuous improvement and innovation.

• Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement. Use data-driven insights to make informed decisions.

• Generative AI / Agentic AI Integration: Leverage Generative AI / Agentic AI technologies to develop innovative solutions that enhance sales and support processes. Stay updated on the latest advancements in AI and apply them to product development. Collaborate with business, engineering and data science teams to prototype, validate, and launch AI-powered features that drive automation, personalization, and efficiency

Qualifications:

• Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field. MBA or advanced degree is a plus.

• Experience: Minimum of 7 years of product management experience, with a focus on Sales and Support technologies. Proven track record of successfully launching and managing products.

• Technical Skills: Strong understanding and track record of implementing Generative AI / Agentic AI technologies and their applications in the Sales and Support domain. Experience with AI/ML frameworks and tools is highly desirable.

• Experience with Leading AI Platforms: Experience with industry-leading AI ecosystems such as Microsoft Azure OpenAI Service, Amazon Bedrock, or AWS SageMaker is highly desirable. Familiarity with integrating these platforms into enterprise-scale CRM and support systems is a strong advantage. Demonstrated success in leveraging these technologies to design scalable, intelligent solutions that enhance user productivity, automate workflows, and drive measurable business outcomes will set you apart.

• Analytical Skills: Excellent analytical and problem-solving skills. Ability to interpret complex data and make data-driven decisions.

• Communication Skills: Strong verbal and written communication skills. Ability to effectively communicate with technical and non-technical stakeholders.

• Leadership: Demonstrated leadership skills with the ability to influence and inspire crossfunctional teams. Strong project management skills and attention to detail.

Why Join Us:

• Innovative Environment: Be part of a forward-thinking company that values innovation and creativity. Work on cutting-edge technologies and make a significant impact on the industry.

• Collaborative Culture: Join a collaborative and inclusive team that values diverse perspectives and fosters a culture of continuous learning and growth.

UiPath Developer – Agentic AI & Maestro

About WonderBotz

WonderBotz is a global leader in intelligent automation, delivering innovative RPA and AI solutions that help organizations scale efficiently, reduce costs, and unlock new opportunities. Our team blends technical expertise with business insight to ensure clients achieve measurable success.

Role Overview

We are seeking a UiPath Developer with hands-on experience in Agentic AI and Maestro orchestration. You will design, build, and optimize automation solutions that integrate advanced AI capabilities, ensuring seamless execution across enterprise-scale environments. This role requires strong technical skills, creativity in solution design, and the ability to collaborate with cross-functional teams.

Key Responsibilities

• Develop, configure, and deploy automation workflows using UiPath Studio and Orchestrator.
• Integrate Agentic AI capabilities into RPA solutions to enable intelligent decision-making.
• Utilize Maestro for orchestration, monitoring, and scaling of automation programs.
• Collaborate with business SMEs to gather requirements and translate them into technical designs.
• Build and maintain reusable components, libraries, and frameworks for automation.
• Conduct testing, debugging, and performance tuning of automation solutions.
• Document processes, technical specifications, and best practices.
• Provide support for production deployments and ongoing maintenance.

Qualifications

• 3–5 years of hands-on UiPath development experience (Studio, Orchestrator, Robots).
• Proven expertise with Agentic AI integration in automation workflows.
• Experience with Maestro for orchestration and enterprise automation management.
• Strong understanding of RPA lifecycle (design, development, testing, deployment, support).
• Familiarity with programming languages (VB.Net, C#, Python, SQL) is a plus.
• Knowledge of AI/ML concepts, NLP, and intelligent document processing preferred.
• UiPath certifications (Developer, Advanced RPA Developer) highly desirable.

Desired Characteristics

• Strong problem-solving and analytical skills.
• Excellent communication skills for technical and non-technical stakeholders.
• Ability to work independently and in collaborative team environments.
• Detail-oriented with a focus on quality and scalability.
• Passion for innovation and continuous learning in automation and AI.

Role:

The Technical Product Manager, Functional AI, will lead the definition and delivery of AI solutions that transform our core business functions, including Finance, HR, Legal, Marketing, and others. This role bridges functional expertise and technical execution—partnering with business leaders to identify opportunities, shaping requirements into scalable AI solutions, and ensuring adoption that delivers measurable value. The Technical Product Manager will collaborate closely with engineers and data teams to design, pilot, and scale solutions, while maintaining clear visibility into ROI and impact for leadership. Success in this role requires strong product management discipline, applied AI expertise, and the ability to translate complex technical concepts into business outcomes.

Responsibilities:

Product Management & Business Partnership:

• Lead discovery and scoping sessions with business stakeholders across corporate functions (Finance, HR, Marketing, etc.) to identify high-value AI opportunities.
• Build strong relationships with functional leaders to understand workflows, pain points, and success measures.
• Translate business requirements into clear technical requirements that guide design, engineering, and vendor evaluation.
• Drive user experience design by ensuring solutions are intuitive, accessible, and aligned with employee needs.
• Prepare clear documentation of requirements, workflows, and decision rationale to support transparent delivery.
• Lead Agile sprint planning, backlog grooming, and retrospectives to ensure timely and high-quality delivery of product features in collaboration with cross-functional teams.

AI Solution Design & Delivery Support:

• Partner with engineers to shape solution approaches, balancing build/buy/partner considerations.
• Contribute to solution architecture discussions, ensuring designs are scalable, secure, and compliant with standards.
• Collaborate closely with delivery teams to validate functionality against requirements, proactively evaluate feature effectiveness and accuracy, and resolve scope or design ambiguities to ensure product quality and alignment with user needs.
• Support testing, pilot deployment, and adoption efforts, incorporating user feedback into iterative improvements.
• Document and communicate lessons learned, value metrics, and impact stories to demonstrate business outcomes.

Value & Impact Measurement:

• Define success metrics and measurable outcomes for each AI initiative in partnership with business stakeholders.
• Work closely with the Data Analytics team to design and maintain value tracking reports and dashboards.
• Monitor adoption, efficiency gains, and ROI, and proactively identify areas for improvement.
• Present value realization updates to leadership, ensuring clear visibility into the business impact of AI solutions.

Qualifications:

• At least 5 years of experience in technical product management with a minimum of 2 years in AI-related products.
• Bachelor’s and Master’s in Computer Science, Physics, Engineering, or associated quantitative fields.
• Have proven experience and knowledge of corporate functions (Finance, HR, Legal, Marketing, etc.)
• Exceptional facilitation and communication skills—comfortable running discovery sessions, white-boarding with PMs, and demoing prototypes to senior leaders.
• Demonstrated product-management mindset: roadmap ownership, KPI definition, and budget/risk trade-off communication.
• Hands-on experience leading change initiatives and measuring adoption by teams.
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to articulate technical concepts to non-technical stakeholders
• Deep understanding of AI applications, tools, and methodologies
• Proven ability to apply AI/ML techniques (e.g., NLP, document intelligence, predictive modeling, generative AI) to solve business problems in corporate functions.
• Hands-on experience with modern AI/ML tools and platforms (e.g., OpenAI, Azure AI, AWS SageMaker, AWS Bedrock or similar).
• Familiarity with the latest trends in AI (e.g., agentic AI, multimodal models, RAG) and ability to evaluate their relevance for client use cases.

Key Responsibilities:

• Design and deploy observability frameworks leveraging tools such as Grafana, Dynatrace, Prometheus, ELK, Splunk, etc. Define best practices for monitoring, alerting, and visualization across hybrid and multi-cloud environments.
• Develop strategies for monitoring KPIs tied to business outcomes (e.g., sales performance, supply chain efficiency, customer experience).
• Collaborate with business and IT teams to identify key metrics and integrate them into dashboards and alerting systems.
• Implement AIOps solutions using industry-leading platforms like OpenAI, AWS Bedrock, Google Gemini, Anthropic, and similar technologies.
• Develop predictive analytics and anomaly detection models to proactively identify and resolve operational issues.
• Integrate observability tools with ITSM platforms and automation workflows. Enable automated root cause analysis and remediation using AI/ML models.
• Provide observability strategies for infrastructure (servers, storage, cloud), applications (microservices, APIs), and networks (LAN/WAN, SD-WAN). Collaborate with DevOps, SRE, and IT operations teams to ensure end-to-end visibility and reliability.
• Establish observability standards, KPIs, and SLAs for performance and availability. Ensure compliance with security and regulatory requirements in monitoring solutions.
• Develop scalable architecture using LLMs, agentic frameworks, and multi-modal AI technologies.
• Build AI-powered analytics platforms for IT operations analysis, anomaly detection, and predictive insights.
• Architect and deploy intelligent chatbots for IT support and self-service capabilities.
• Integrate AI solutions with existing IT operations tools and workflows.
• Implement automated remediation and root cause analysis using AI/ML models.

Qualifications:

• 10-13 years of relevant experience
• Hands-on experience with Grafana, Dynatrace, and other monitoring platforms.
• Practical experience implementing AI-based solutions for anomaly detection, predictive maintenance, and automated remediation. Familiarity with OpenAI, Bedrock, Gemini, Anthropic, or similar AI platforms.
• Strong understanding of infrastructure, application architectures, and networking. Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes).
• Proficiency in Python, Bash, or similar scripting languages for automation and integration.
• Strong experience with LLMs (OpenAI, Anthropic, Gemini, Bedrock) and agentic AI solutions.
• Hands-on experience in designing AI architectures for enterprise IT environments.
• Proficiency in Python or similar languages for AI model integration and automation.

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• A typical day will involve a mix of hands-on coding, architectural design, and research.
  
• The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
  
• This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
  
• They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.
  

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• Python
  
• JavaScript/TypeScript
  
• AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
  
• AI Models (e.g. Claude, OpenAI, etc.)
  
• AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
  
• Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
  
• Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
  
• API Design
  

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• Deep hands-on experience in Python for AI/ML development.
  

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• Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
  
• Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
  
• Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).
  

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• Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
  
• Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
  
• Experience developing autonomous agents using cloud-based AI services.
  
• Experience with prompt engineering techniques and model fine-tuning.
  
• Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
  
• Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.
  

Generative AI Engineer/Agentic Engineer

You bring AI to life - one agent at a time. At BWE, we rely on you to build smart, adaptive systems that act on behalf of our teams, streamlining workflows and amplifying impact. As an Agentic Engineer, you turn complex business tasks into intelligent, automated solutions that drive efficiency across the enterprise. Your work helps us scale AI with confidence, creativity, and control.

Responsibilities:

• Design, build, and optimize autonomous or semi-autonomous AI workflows (agentic systems) using Microsoft Copilot, Power Automate, Copilot Studio, and third-party AI platforms.
• Translate complex business tasks into orchestrated, multi-step AI workflows that can act with minimal user input while maintaining accuracy and compliance standards.
• Develop and iterate intelligent assistants, copilots, and AI agents to automate business processes across origination, closing, servicing, and corporate functions.
• Collaborate with Business Partners and business units to test, refine, and scale agentic tools that drive measurable efficiency improvements and user adoption.
• Lead implementation of BWE's Scale Agentic AI initiative by identifying high-impact automation opportunities and deploying production-ready AI agents.
• Partner with AIOps Engineer to ensure agentic systems integrate properly with monitoring, governance, and optimization frameworks.
• Stay ahead of emerging agentic design patterns, orchestration technologies, and best practices while bringing forward innovative solutions to business challenges.
• Create reusable agentic templates and workflow patterns that enable citizen developers to build AI-powered automation within governance frameworks.
• Implement security and compliance controls for agentic systems ensuring adherence to financial services regulations and data privacy requirements.
• Research and experiment with innovative agentic AI technologies and platforms to enhance BWE's automation capabilities.
• Provide training and support to business users adopting agentic tools and automation workflows.
• Document agentic system architectures, decision logic, and operational procedures for knowledge transfer and maintenance.

Near-Term Deliverables:

• Build and deploy at least 3-5 production agentic systems that demonstrate significant business impact and operational efficiency gains.
• Establish agentic AI development framework including design patterns, testing methodologies, and deployment standards.
• Create a comprehensive library of reusable agentic components and workflow templates that accelerate automation deployment across business functions.
• Partner with Business Partners to identify and prioritize high-impact opportunities for agentic AI implementation with detailed business case analysis.
• Develop agentic system monitoring and optimization practices ensuring reliable performance, accuracy, and cost efficiency.
• Research and recommend emerging agentic AI platforms and technologies for potential adoption with hands-on evaluation and implementation guidance.
• Create citizen developer enablement materials including agentic workflow templates, training resources, and best practice guidelines.
• Establish agentic AI governance practices including approval workflows, risk assessment, and compliance validation procedures.
• Complete advanced training in agentic AI, workflow orchestration, or emerging automation technologies relevant to enterprise applications.
• Contribute to BWE's competitive advantage by pioneering innovative agentic use cases and automation strategies.

Minimum Qualifications:

• 5+ years of experience building AI-driven workflows, intelligent automation, or low-code/no-code solutions in enterprise environments.
• Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps), Microsoft Copilot Studio, and Large Language Model (LLM) integration.
• Strong grasp of prompt engineering, conversation design, logic flows, and business process optimization techniques.
• Experience with API integration, data transformation, and system connectivity for workflow automation.
• Knowledge of agentic AI concepts including multi-step reasoning, tool usage, and autonomous decision-making systems.
• Understanding of business process design, user experience principles, and change management for automation adoption.
• Bachelor's degree in Computer Science, Engineering, Business Technology, or related field, or equivalent work experience.
• Creative, fast-moving builder with prototyping mindset and deep understanding of user needs and business workflows.

Preferred Qualifications:

• Experience with advanced agentic AI platforms and orchestration tools beyond Microsoft ecosystem.
• Knowledge of machine learning, natural language processing, and conversational AI development.
• Familiarity with enterprise integration patterns, API management, and cloud-native application development.
• Experience in CRE, financial services, or regulated industries with complex compliance and audit requirements.
• Understanding of AI governance, responsible AI deployment, and risk management for autonomous systems.
• Previous experience leading automation initiatives or digital transformation projects.
• Knowledge of emerging technologies including multi-modal AI, autonomous agents, and AI orchestration platforms.

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

AI & Data - AI Strategy - Senior Manager - Oil & Gas Sector

As part of our growing AI & Data practice, we are seeking a highly experienced Senior Manager to lead enterprise AI strategy and quantitative modeling efforts for our clients in the Oil & Gas sector. This individual will bring deep industry expertise, along with a proven track record of designing and operationalizing responsible, scalable, and value-aligned AI solutions. You’ll lead high-impact client engagements focused on Generative AI, Agentic AI, MLOps, and AI governance frameworks — driving measurable outcomes in upstream, midstream, and downstream operations.

As a Senior Manager in AI Strategy, you will leverage proprietary, industry-aligned business models and innovative operating model designs to deliver impactful AI investments. You will be responsible for capability assessments, operating model design, product management, governance, and process design, ensuring that AI initiatives align with business strategies and stakeholder needs.

In this role, you will lead the delivery of complex AI strategies that enhance business effectiveness and efficiency. You will work closely with clients to envision how AI can transform their markets, products, and capabilities. This position offers the opportunity to engage with business and technology leaders, driving strategic programs that significantly impact their operations.

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• Lead engagement delivery, ensuring quality and risk management throughout the project lifecycle.
  
• Manage client relationships, focusing on revenue generation and the identification of new opportunities.
  
• Develop and manage resource plans and budgets for engagements, ensuring alignment with performance objectives.
  
• Define and implement enterprise-wide AI and quantitative modeling strategy tailored to oil & gas value chains (e.g., asset optimization, drilling, trading, predictive maintenance).
  
• Establish AI governance frameworks that ensure responsible AI adoption, ethical use of data, model risk management, and alignment with evolving regulations.
  
• Design and operationalize Agentic AI solutions to automate reasoning, planning, and decision‑making tasks in complex environments.
  
• Drive the prioritization of AI use cases based on business value, feasibility, and risk, ensuring ROI on AI initiatives.
  
• Lead multidisciplinary teams of data scientists, engineers, and consultants to deliver end‑to‑end AI platforms and solutions.
  
• Partner with senior business and IT leaders to identify strategic opportunities and shape AI‑enabled business transformation.
  
• Implement and scale ModelOps and MLOps practices, ensuring transparency, reproducibility, and monitoring of models in production.
  
• Lead AI solution architecture, including hybrid deployments on cloud (e.g. Microsoft Azure, Amazon AWS).
  
• Serve as a thought leader in emerging AI technologies, including Generative AI, foundation models, RAG and Agentic AI.
  
• Drive internal capability building and innovation in Responsible AI, agentic workflows, and energy sector‑specific solutions.
  

To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex challenges and deliver innovative solutions will be crucial.

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• Strong analytical and decision‑making skills to develop solutions to complex problems.
  
• Proven experience in managing client relationships and leading teams.
  
• Ability to communicate effectively and influence stakeholders at all levels.
  

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• Bachelor’s degree required; Master’s degree preferred with focus in Computer Science, Applied Math, or related field with prior consulting experience required.
  
• 10+ years of experience in technology consulting, digital transformation, or AI‑driven business solutions.
  
• 5+ years of leadership in AI/ML projects, including team management and executive stakeholder engagement.
  
• Typically, no less than 5 — 7 years of relevant experience.
  
• Strong expertise in AI Platforms and Tools.
  
• Proficiency in Data Architecture Design and Modelling.
  
• Experience in Digital Transformation and IT Effectiveness Assessment.
  
• Knowledge of Emerging Technologies and Technology Strategy, Vision, and Roadmap.
  
• Ability to build and manage relationships effectively.
  
• Strong exposure to oil & gas industry operations, value levers, and use case landscape.
  
• Proven success in developing AI strategy and governance models, including frameworks for Responsible AI, risk, and compliance.
  
• Hands‑on experience with Generative AI frameworks (e.g., OpenAI, Hugging Face, LangChain, RAG).
  
• Experience architecting and scaling MLOps platforms and data science workflows in cloud‑native environments.
  
• Proficiency in Python and tools like Pandas, PyTorch, Scikit‑learn, Spark, SQL.
  
• Experience with CI/CD, containerization (e.g., Docker, Kubernetes), and MLFlow or similar tools.
  
• Strong client‑facing skills with the ability to articulate technical topics to business executives.
  

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• Experience in managing change and leading teams.
  
• Strong negotiation and influencing skills.
  
• Familiarity with sector knowledge and commercial acumen.
  
• Prior experience leading AI initiatives in the energy or oil & gas sector, including exploration, refining, or energy trading.
  
• Familiarity with agentic AI concepts, cognitive architectures, and autonomous agents.
  
• Working knowledge of ESG data, climate risk modeling, and regulatory trends in energy.
  
• AI certifications (Microsoft, AWS, NVIDIA, Databricks, or equivalent).
  
• Exposure to agile delivery models and design thinking approaches.
  

We seek individuals who are not only skilled but also passionate about driving innovation and transformation through AI. Top performers are those who can think critically, solve complex problems, and communicate effectively with diverse stakeholders. If you are eager to make a significant impact and thrive in a collaborative environment, we want to hear from you!

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

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  We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

  
  
  
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  Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.

  
  
  
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  Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.

  
  
  

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on‑going basis.

For those living in California, please click here for additional information.

EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at .

With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-

The AI Products & Analytics team under the Global Data Office is creating the next generation of scalable and responsible AI, ML and Data solutions and products to solve client and consumer problems. We are a cross‑functional team of data scientists, product/program managers, data engineers and ML Engineers focused on generating value for the payment ecosystem. We are dreaming of the next generation of AI features and products, Agentic AI solutions and high‑quality analytics and data science support for our internal partner teams.

This position is in the AI Practices & COE sub‑team under the AI Products & Analytics team, focused on AI Transformation of the Global Data Office. The AI Transformation program aims to accelerate operational efficiency and foster innovation through targeted automation. By deploying scalable AI solutions to existing time‑consuming workflows with high potential for AI disruption, this will ensure measurable, sustainable benefits across the Global Data Office.

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• Design and implement agentic AI workflows to automate multi‑step tasks and drive business impact.
  
• Integrate predictive, generative, and prescriptive AI models into enterprise processes for decision support and efficiency gains.
  
• Apply ML, deep learning, and NLP techniques to diverse datasets, building scalable, secure data pipelines for AI training, inference, and monitoring.
  
• Collaborate with product managers, engineers, and domain experts to embed AI solutions into operations.
  
• Define, track, and report KPIs to measure productivity improvements, cost savings, and accuracy gains.
  
• Validate AI impact through experimentation frameworks such as A/B testing and performance benchmarking.
  
• Document workflows, models, and processes to ensure knowledge sharing and adherence to best practices.
  
• Stay current on emerging AI frameworks and LLM‑based automation, prototyping innovative solutions for rapid adoption.
  
• Communicate complex technical concepts clearly to technical and non‑technical stakeholders, fostering cross‑functional collaboration.
  

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Relocation assistance is not provided for this role.

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• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).
  

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• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
  
• 2+ years of hands‑on work experience with process/workflow automation and experience deploying Agentic AI solutions.
  
• Advanced Degree with specialization in AI, Computer Science, Data Science, Engineering, Statistics or a highly quantitative field.
  
• Strong technical proficiency in machine learning and AI frameworks, including TensorFlow, PyTorch, scikit‑learn, and Hugging Face Transformers.
  
• Experience with agentic AI and orchestration tools such as LangChain, LlamaIndex, or similar frameworks for multi‑step task automation.
  
• Solid data engineering skills, including SQL, Spark, Databricks, Airflow, Kafka, and ETL/ELT pipeline development.
  
• Proficiency in Python (primary) and familiarity with Java, Scala, or R.
  
• Experience with cloud and MLOps practices, including CI/CD, model monitoring, retraining pipelines, and containerization (Docker, Kubernetes).
  

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5‑10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 137,400.00 to 193,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.