Proactive Agent Skill Jobs in Usa

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• 401(k)
  
• Bonus based on performance
  
• Competitive salary
  
• Flexible schedule
  
• Paid time off
  
• Training & development
  

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• Establish customer relationships and follow up with customers, as needed.
  
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  
• Promote successful and long-lasting customer relations.
  

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• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  
• Experience managing client relationships is preferred
  
• Interest in marketing products and services based on customer needs
  
• Excellent communication skills - written, verbal, and listening
  
• Dedicated to customer service
  
• Able to anticipate customer needs
  
• Able to effectively relate to a customer
  
• Bilingual Spanish preferred.
  

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• Bonus based on performance
  
• Competitive salary
  
• Dental insurance
  
• Flexible schedule
  
• Health insurance
  
• Opportunity for advancement
  
• Paid time off
  
• Training & development
  
• Vision insurance
  

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• Provide information about insurance products and services.
  
• Assist customers with policy applications and renewals.
  
• Handle customer inquiries and provide timely responses.
  
• Maintain accurate records of customer interactions.
  

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• Communication and interpersonal skills.
  
• Detail-oriented and able to multitask.
  
• Experience in customer service or sales preferred.
  
  

Flexible work from home options available.

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• Paid time off
  
• Training & development
  
• Bonus based on performance
  

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• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  
• Use a customer-focused, needs-based review process to educate customers about insurance options and identify potential gaps in insurance.
  
• Use exception communication to efficiently meet the needs of customers while promoting the development of our business.
  
• Drive the growth of our office Google reviews.
  
• Use an educational approach when talking to customers about their coverages and potential gaps in insurance.
  

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• Bilingual Spanish- required
  
• Property and Casualty License
  
• Life and Health License
  
• Dedicated to customer service
  
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
  
• Excellent communication skills to assist customers and coordinate with other agency team members
  
• Proactive problem-solving skills
  

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• Hourly pay plus commission/bonus
  
• Growth potential/Opportunity for advancement within my office
  
• Paid time off (vacation and personal/sick days)
  
• Valuable career-building experience
  

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• 401(k) matching
  
• Bonus based on performance
  
• Flexible schedule
  
• Training & development
  

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in West Palm Beach, FL and help customers with their insurance and financial services needs, including:

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• Auto insurance
  
• Home insurance
  
• Life insurance
  
• Retirement planning
  

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• Remote insurance sales
  
• Assisting current clients on additional services they need to deepen the relationship
  

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• Strong organizational skills and attention to detail.
  
• State Farm experience preferred
  
• Previous experience in insurance or a related field preferred.
  
  

This is a remote position.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.

• Identifies, confirms, and makes coverage decisions on soft tissue claims.

• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

• Provides advice and sets expectations into next steps to members.

• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

• Supports workload surges and/or Catastrophe Operations as needed.

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.

• Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.

• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

• 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.

• 1 year auto physical damage or total loss experience.

• Ongoing Professional Development with a focus on Insurance.

• Bachelors’ Degree or higher.

• US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $57,970 - $103,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

• Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.

• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.

• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.

• Maintain required Property & Casualty (P&C) licenses and state registrations.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent

• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed

• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience

• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner

• Prior experience in a fast-paced contact center environment

Training Schedule: Monday - Friday

8hr shift within the hours of 8:00 AM – 6:00 PM Local Time

USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:

All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Compensation range: The hiring range for this position is: $46,370 - $48,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Position Title: Procurement Agent

Location: Norfolk, Virginia

About Titan America

Titan America LLC (NYSE: TTAM), a TITAN Group Company, is one of the premier producers of cement and building materials in the eastern United States and the North American subsidiary of the TITAN Group. With a history spanning over 100 years, Titan America has consistently delivered innovation, operational excellence, and sustainable solutions. Our comprehensive portfolio—including cement, aggregates, fly ash, ready-mix concrete, and specialty admixtures—serves diverse customer needs across commercial, industrial, and infrastructure markets.

Position Summary

The Procurement Agent for the Mid‑Atlantic Business Unit provides day‑to‑day purchasing support to cement, aggregates, ready-mix, and terminal operations across the region. This role focuses on accurate and timely processing of purchase orders, order tracking, invoice resolution, vendor coordination, and ERP data management. The Procurement Agent works closely with plant maintenance, operations, accounts payable, and regional leadership to ensure materials and services are available when needed and that the procure‑to‑pay process runs smoothly.

Key Responsibilities

Purchase Order Execution & Requisition Support

• Review and process purchase requisitions from Mid‑Atlantic plant and terminal teams.
• Create and issue accurate purchase orders in the ERP system with correct pricing, cost centers, and descriptions.
• Manage daily PO updates, including order changes, cancellations, and rush requests.
• Ensure all purchasing activity complies with regional policies and approval workflows.

Order Tracking & Operational Coordination

• Monitor open orders across multiple Mid‑Atlantic sites and proactively follow up on delivery status.
• Work with vendors to confirm ship dates, backorders, lead times, and transportation details.
• Support maintenance teams by tracking critical parts and expediting urgent orders to prevent equipment downtime.
• Communicate order delays or issues to plant leadership and help identify alternatives when needed.

Invoice & Payment Resolution

• Review invoices for discrepancies related to pricing, quantity, and receiving documentation.
• Partner with Accounts Payable to resolve blocked invoices and ensure accurate, timely payment to suppliers.
• Work with vendors to obtain missing documents, corrected invoices, and proof of delivery.

Vendor Interaction & Support

• Serve as the primary day‑to‑day contact for vendor questions related to orders, invoicing, and routine inquiries.
• Request order confirmations, updated quotes, and pricing adjustments.
• Ensure suppliers follow Mid‑Atlantic BU requirements for safety documentation, service expectations, and delivery procedures.

Material, Inventory & Maintenance Support

• Assist plant personnel with MRO item lookups, availability checks, and reorder support.
• Coordinate closely with maintenance and reliability teams to ensure essential materials are on hand.
• Support inventory accuracy by aligning POs, receipts, and item numbers.

ERP Accuracy & Reporting

• Maintain accurate and timely updates to PO statuses, receipts, and invoice information.
• Identify data inconsistencies and support cleanup of item catalogs or vendor records.
• Generate and distribute routine procurement reports for the Mid‑Atlantic BU (e.g., open PO reports, late orders, invoice blocks).

Compliance & Process Integrity

• Follow purchasing procedures and audit requirements specific to the Mid‑Atlantic region.
• Help identify process improvements to increase efficiency and reduce administrative delays.
• Support rollout of new procurement tools, system upgrades, or standardized workflows.

Qualifications

Required

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 1–3 years of procurement, purchasing, accounts payable, or supply chain coordination experience.
• Strong understanding of PO creation, invoice matching, and the procure‑to‑pay process.
• Experience using ERP systems (SAP, Oracle, JD Edwards, or similar).
• Strong attention to detail, accuracy, and follow‑through.
• Ability to support multiple sites and manage a high volume of daily transactions.

Preferred

• Experience working in a manufacturing, industrial, construction materials, or cement/concrete environment.
• MRO purchasing exposure, especially involving mechanical, electrical, or heavy equipment components.
• Familiarity with plant, terminal, or maintenance operations in a regional setting.

Core Competencies

• Detail Orientation & Accuracy
• Customer Service (Internal & External)
• Problem‑Solving & Analytical Thinking
• Communication & Partnership
• Time Management & Prioritization
• Reliability & Ownership

Work Environment

This role supports multiple Mid‑Atlantic business unit operations and involves daily coordination with maintenance leaders, operations managers, engineering, accounts payable, and regional vendors. Occasional site travel may be required for training, inventory support, or meetings.

Why Join Titan America?

• Competitive base salary, performance-based incentives, and full relocation benefits to Norfolk, Virginia.
• Opportunity to shape an enterprise-wide rewards strategy during a period of high growth and transformation.
• High business visibility with direct partnership to C-suite leadership.
• Mission-driven culture focused on sustainability, innovation, and people development.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Sr. Field Auto Appraiser, you will within defined guidelines and framework responsible for the investigation, negotiation, evaluation and appraisal of vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations. Accountable for delivering exceptional member service through setting appropriate expectations, proactive communications, advice, and empathy.

What you'll do:

• With the use of digital tools, evaluates and appraises highly complex auto physical damage claims in accordance with the terms and conditions of the contract, corporate guidelines and state laws and regulations.

• Investigates claim damages including communicating with the insured, internal claims adjusters, and third parties/vendors. May require face-to-face interactions with members and third parties.

• Reviews facts of loss and vehicle damage to determine if subrogation opportunities exist and ensures all supporting physical damage documentation is in the claim.

• Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and internal processes/systems/procedures to ensure compliance with laws, regulations, and policy provisions.

• Reviews claims/suppliers for fraud indicators and refers to Special Investigations Unit for handling, if applicable.

• Maintains accurate and current claim file documentation throughout the claims process for complex claims.

• Maintains high standards of productivity through effective desk management, timely follow ups, and accurate mapping of repair plan and timeline for repair in support of fast and accurate claims adjudication.

• Responsible for reviewing additional damages received from repair facilities to either complete a supplement or triage to field provider method of inspection.

• May serve as a subject matter expert representative for disputed claims or trials. Serves as a resource to team members on escalated issues of a routine nature.

• Partners with vendors and internal business partners to facilitate the highest complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Proactively provides policyholders with information regarding their coverage, repair estimate or total loss valuation, and claims/repair process while setting appropriate expectations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including required on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of auto appraising experience.

• Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures.

• Advanced working knowledge of estimating losses using CCC or similar estimating platforms.

• Demonstrated written and verbal skills to communicate with members, claimants, repair facilities, and other internal and external stakeholders.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• I-Car Platinum™ designation

• Solid understanding of repair methods for Luxury, Hybrid and all Electric vehicles.

• Partners with vendors and internal business partners to facilitate the highest complexity claims.

Physical Demand Requirements:

• May require the ability to operate a company vehicle within assigned territory.

• May require the ability to reach, handle, squat, bend, climb, and keen as needed to complete inspections of damaged vehicles.

• May require the ability to work outdoors in inclement weather conditions; May be exposed to working in body shop and/or salvage yard environments up to 25% of the time.

• May be required to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

Compensation range: The salary range for this position is: $63,590 - $121,530.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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    Leverage Our Resources:
    
    Benefit from our powerful purchasing capabilities and gain access to valuable leads, time-tested wholesale relationships, and proprietary software. Its all geared towards helping you stand out and acquire valuable properties.
    
    
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    Achieve More, Together:
    
    Averaging over 29 transactions annually, our agents are always on the move. Enjoy faster closing times, quicker commission payouts, and increased volume, backed by our proactive in-house marketing team, a robust network of sales agents, and an unparalleled infrastructure.
    
    
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    Learn and Grow:
    
    Access a robust library of on-demand and live learning sessions via New Western University. We believe in nurturing talent and fostering your professional growth.
    
    
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    Flexible Autonomy:
    
    Work as an independent contractor with the freedom to work your way and define your path to success.
    
    
  
  

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  • 
    
    Strategic Mindset:
    
    Ability to analyze market data and trends.
    
    
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    Negotiation Prowess:
    
    Natural dealmaking and strong negotiation skills.
    
    
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    Accountability:
    
    Willingness to take ownership of your work and results.
    
    
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    Skilled Communication:
    
    Polished communicator with a knack for interpersonal connections.
    
    
  
  

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  • 
    
    Licensure
    
    : Requires an
    
    active real estate license
    
    based on your work location.
    
    
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    Compensation Plan:
    
    Similar to most licensed real estate agents, this position is an
    
    independent contractor (1099)
    
    role, with 100% commission-based earnings. On average, agents earn
    
    $93,000
    
    in commission, with high-performing agents making over
    
    $160,000
    
    in their first year and well over
    
    $450,000
    
    annually in subsequent years.
    
    
  
  

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    Accelerated Growth:
    
    Outpace your peers with unparalleled growth in your first year.
    
    
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    Exclusive Inventory:
    
    Benefit from inventory selling 31% below new builds post-rehab.
    
    
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    Achieve More, Together:
    
    Enjoy faster closing times, quicker commission payouts, and increased volume, backed by our proactive in-house marketing team and an unparalleled infrastructure.
    
    
  • 
    
    Learn and Grow:
    
    Access a robust library of on-demand and live learning sessions via New Western University. We believe in nurturing talent and fostering your professional growth.
    
    
  • 
    
    Flexible Autonomy:
    
    Work as an independent contractor with the freedom to work your way and define your path to success.
    
    
  
  

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  • 
    
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    Grit:
    
    Competitive, resilient and driven with a closer mentality (even if you lack real estate experience).
    
    
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    Negotiation Prowess:
    
    Natural dealmaking and strong negotiation skills.
    
    
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    Accountability:
    
    Willingness to take ownership of your work and results.
    
    
  • 
    
    Skilled Communication:
    
    Polished communicator with a knack for interpersonal connections.
    
    
  
  

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  • 
    
  • 
    
    Licensure
    
    : Requires an
    
    active real estate license
    
    based on your work location. If you dont have one yet, dont worry! Well guide you on obtaining yours once we start our conversation.
    
    
  • 
    
    Compensation Plan:
    
    Similar to most licensed real estate agents, this position is an
    
    independent contractor (1099)
    
    role, with 100% commission-based earnings. On average, agents earn
    
    $93,000
    
    in commission, with high-performing agents making over
    
    $160,000
    
    in their first year and well over
    
    $450,000
    
    annually in subsequent years.