System Engineer

Job Title: Engineer II

Location: Phoenix, AZ 85353/Onsite

Duration: 183 days

Note: Interview Process - phone screening then an onsite interview.

Summary of Job:

We are seeking a motivated and proactive Junior IT Operations Engineer to support the reliability, performance, and security of IT systems at our solar manufacturing facility. This role is ideal for someone with a solid foundation in systems administration, networking, and automation who is eager to grow their skills while contributing to the stability and continuous improvement of a production-critical environment. The successful candidate will work closely with operations, MES, and security teams to ensure high availability, scalability, and compliance of both on and off premises infrastructure.

Must-have/Required skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience and/or certifications)
• 1–3 years of experience in IT operations, systems administration, or a DevOps-related role
• Working knowledge of Linux and Windows server environments
• Experience supporting VMware-based virtualization environments
• Exposure to cloud platforms such as AWS, Azure, or GCP
• Basic to intermediate scripting skills (e.g., Bash, PowerShell, Python)
• Familiarity with infrastructure monitoring and alerting tools (e.g., Prometheus, Grafana, Zabbix, SolarWinds)
• Solid understanding of networking fundamentals, including TCP/IP, DNS, VPNs, and firewalls
• Introductory experience with CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, Ansible)

Nice-to-have skills:

• Industry certifications such as AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator, VMware VCP, or CompTIA Server+
• Familiarity with ITIL practices and service management concepts
• Experience with Aruba networking equipment and FortiGate firewalls
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent written and verbal communication skills with the ability to collaborate across teams

Key responsibilities and duties:

• Monitor, maintain, and troubleshoot on-premises and cloud-based servers, networks, and infrastructure
• Implement and manage system upgrades, patches, backups, and recovery processes
• Automate routine operational tasks using scripting and configuration management tools
• Collaborate with MES and SecOps teams to ensure integrity, security, and compliance of production-line systems and supporting infrastructure
• Assist with incident response, root cause analysis, and remediation of system outages or performance degradation
• Maintain accurate documentation for systems, processes, configurations, and standard operating procedures
• Support the deployment, integration, and validation of new technologies and tools
• Ensure high availability and disaster recovery readiness for critical systems (e.g., MES, DNS, authentication services)
• Participate in an on-call rotation and provide after-hours support as required