Preferred Healthcare Staffing Jobs in Usa

Compass Healthcare Consulting & Placement is conducting a search for an Attorney, for an In-House Counsel opportunity for a Healthcare Group with an office located in Brooklyn, NY. Qualified candidates will have a Juris Doctor (JD) degree from an accredited law school and an active law license in New York State, required. Experience in Healthcare and Long Term Care Healthcare, preferred. This role involves advising the company on a wide range of legal matters specific to the healthcare and long-term care industry.

The In-House Counsel (Attorney) serves as an internal advisor to the company's executives and various departments and works with outside counsel on additional matters.

Responsibilities:

• Contract Management: Drafting, reviewing, and negotiating various contracts, including managed care and vendor agreements.
• Regulatory Compliance: Ensuring the organization complies with a complex web of federal and state healthcare laws and regulations.
• Risk Management: Identifying and assessing legal and business risks to help prevent future litigation.
• Litigation Oversight: Managing and coordinating the work of outside law firms when complex litigation is outsourced.
• Operational Support: Working closely with business teams on matters such as employment issues, real estate transactions, and mergers and acquisitions (M&A).

Qualifications and Requirements

• Education: A Juris Doctor (JD) degree from an ABA-accredited law school
• You must have a practicing law license and be in good standing with the bar association in NYS.
• 2-4 years of relevant legal experience, in a law firm or as in-house counsel, with a strong preference for a background in healthcare law, long-term care, or skilled nursing operations.
• Familiarity with healthcare-related legal issues, including regulatory compliance, contracts (e.g., commercial, employment, vendor), risk management, and potential litigation management.
• Exceptional negotiation, problem-solving, communication, and analytical skills are essential for managing legal risks and supporting business objectives.

Competitive Salary $300,000 - 350,000 plus benefits! Work Schedule 4 days in-office, 1 day remote.

Qualified Candidates Please Apply Now for Immediate Consideration!

JOB DESCRIPTION

For this position we are seeking a (RN) Registered Nurse who lives in Kentucky and must be licensed for the state of Kentucky Case Manager RN will work with KY Behavioral Health Medicaid population providing telephonic case management support. Excellent computer skills and attention to detail are very important to multitask between systems, talk with members and providers on the phone, and enter accurate contact notes. This is a fast-paced position and productivity is important.

Home office with internet connectivity of high speed required

Schedule: Monday thru Friday 8:00AM to 5:00PM EST. (No Weekends or Holidays)

Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties
• Completes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments.
• Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.
• Conducts telephonic, face-to-face or home visits as required.
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Maintains ongoing member caseload for regular outreach and management.
• Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
• Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
• May provide consultation, resources and recommendations to peers as needed.
• Care manager RNs may be assigned complex member cases and medication regimens.
• Care manager RNs may conduct medication reconciliation as needed.
• 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications
• At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.
• Registered Nurse (RN). License must be active and unrestricted in state of practice.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Understanding of the electronic medical record (EMR) and Health Insurance Portability and Accountability Act (HIPAA).
• Demonstrated knowledge of community resources.
• Ability to operate proactively and demonstrate detail-oriented work.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
• Ability to work independently, with minimal supervision and self-motivation.
• Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving, and critical-thinking skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases.
Preferred Qualifications
• Certified Case Manager (CCM).

Pay Range: $25.08 - $51.49 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

JOB DESCRIPTION Job Summary

Provides support for healthcare services clinical auditing activities. Performs audits for clinical functional areas in alignment with regulatory requirements - ensuring quality compliance and desired member outcomes. Contributes to overarching strategy to provide quality and cost-effective member care.

Pay Range: $33.4 - $65.13 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Job Title: Healthcare Marketing and Hospital Liaison

Location: Marion, Ohio 

Position Summary

The Marketing and Hospital Liaison represents Marion Rehabilitation within the Marion-area healthcare community. This position plays a key role in promoting the facility’s skilled nursing and rehabilitation services, cultivating strong referral relationships, and supporting community engagement. The liaison will regularly visit area hospitals to meet with patients, families, and discharge planners, ensuring a smooth transition of care and positive representation of Garden Springs Healthcare.

Key Responsibilities

Hospital & Referral Relations

• Represent Marion Rehabilitation at Marion-area hospitals, serving as the primary contact for discharge planners, case managers, and other healthcare professionals.
• Conduct hospital visits to assess potential residents, explain services, and coordinate admissions in collaboration with the internal admissions team.
• Build and maintain strong relationships with hospitals, physicians, and other referral partners to drive census growth and strengthen referral pipelines.

Community Engagement

• Plan, organize, and host community-based events both on and off site to promote Marion Rehabilitation's services and enhance community visibility.
• Represent the facility at local health fairs, senior events, and networking functions.
• Develop partnerships with community organizations, senior centers, and civic groups to foster ongoing engagement.

Marketing & Outreach

• Collaborate with facility leadership to develop and implement outreach and marketing strategies that support census and growth goals.
• Maintain marketing materials and ensure consistent branding and messaging.
• Track referral trends, admissions, and outreach efforts, providing regular updates to leadership.

Customer Service & Communication

• Demonstrate professionalism, empathy, and responsiveness in all interactions with patients, families, and referral partners.
• Ensure timely communication and follow-up throughout the referral and admission process.
• Promote a positive image of Garden Springs Healthcare in all external and internal communications.

Qualifications

• Experience in healthcare marketing, hospital liaison, or admissions role (skilled nursing, rehab, or post-acute care required).
• Strong relationship-building and communication skills.
• Knowledge of Marion & Columbus-area hospitals and healthcare networks required.
• Ability to work independently, prioritize effectively, and meet deadlines.
• Valid driver’s license and reliable transportation required.

Required Skills

• Experience planning and hosting community events.
• Familiarity with Medicare/Medicaid and discharge planning processes.
• Excellent organizational, communication, and presentation skills.

New Graduate – Healthcare Recruiter (Non-Clinical)

love to staff, live to serve.

Staffing as a Mission believes that staffing is about fulfilling purpose. We are dedicated to finding the best talent and solutions in Technology and Health IT. We serve our clients by delivering excellence, contributing to our communities, and operating guided by Christian principles. SaaM donates time, talent, and 10% of profits to ministries and charities doing great work with career transitions and leadership training.

• Staffing as a Mission is expanding and wants to add Recruiting professionals to the SaaM team.
• SaaM is looking for motivated individuals who want to be on a team that believes staffing is all about fulfilling purpose.
• The best part is that by working with SaaM, you’ll be making a difference. At SaaM, 10% of our profit every year goes to our mission partners. These world changing organizations work every day to solve poverty, help families heal, and bring aid to the poorest among us.

PRIMARY RESPONSIBILITIES:

• Responsible for full lifecycle recruitment including sourcing, screening, and selection of candidates for SaaM's clients across the United States.
• Work with internal account managers to understand client culture, hiring needs, build targeted sourcing plans, and adjust to client expectations throughout the process.
• Use a combination of direct sourcing, social networking, internet sourcing, networking, and other recruiting methods to target potential candidates.
• Leverage modern AI recruiting tools to accelerate candidate sourcing, research talent markets, personalize outreach, and improve recruiting efficiency while maintaining a high-touch candidate experience.
• Update and submit candidate resumes to internal account managers.
• Collaborate with other team members to manage recruiting efforts for large projects.
• Maintain relationships with active and placed candidates.
• Negotiate compensation, terms, and rates of employment contracts.
• Track day-to-day recruiting activity in applicant tracking system.

DESCRIPTION OF CAPABILITIES AND ABILITIES:

• A bachelor’s degree with all requirements completed between May 2024 and August 2026. (All degree requirements must be met before your first day).
• Self-motivated and relationship-oriented.
• Detail oriented with excellent interpersonal skills.
• Strong analytical skills required.
• Ability to work independently and prioritize daily tasks.
• Excellent verbal and written communication skills.
• Thrive in a fast-paced team environment.
• Excited to learn multiple facets of the healthcare & IT industries.
• No prior recruiting experience required — we provide training for motivated graduates interested in a career in recruiting, staffing, or sales.

Location: Hybrid work-from-home with 2 days per week in-office in Brentwood, TN.

Compensation: $50,000 base salary + uncapped commission (first-year target earnings $65k–$85k+)

Staffing as a Mission, LLC

Brentwood, Tennessee 37027

provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, genetic information, or status as a covered veteran in accordance with applicable federal, state and local laws.

Scion Nonprofit Staffing has been engaged to conduct a search for a Contract to hire Staff Accountant – Healthcare for a mission-driven healthcare organization dedicated to advancing equitable access to care. This is a full-time, onsite opportunity based in Los Angeles, California.

POSITION OVERVIEW:

The Staff Accountant – Healthcare plays a critical role in supporting daily accounting operations with a strong emphasis on high-volume Accounts Payable. This position requires someone who understands complex accounting structures across multiple entities and grant-funded programs. The ideal candidate thrives in a fast-paced healthcare environment, maintains exceptional accuracy, and ensures compliance with funding and regulatory requirements.

PERKS:

• Competitive hourly compensation of $34.00–$37.50/hour
• Comprehensive medical, dental, and vision benefits
• Retirement plan with employer contribution
• Generous paid time off plus recognized holidays
• Mission-driven healthcare organization focused on equity, advocacy, and community impact

RESPONSIBILITIES:

• Serve as full charge of Accounts Payable, including vendor setup, invoice booking, approval tracking, and payment processing in a high-volume environment
• Ensure proper coding, documentation, and grant allocation across two entities with complex funding structures
• Reconcile A/P aging reports, vendor statements, prepaid accounts, accruals, and general ledger accounts
• Process credit card statements and maintain expense tracking systems (including Concur), resolving discrepancies as needed
• Prepare required schedules, 1099/1096 filings, shared expense allocations, and support audit documentation
• Maintain regulatory compliance with federal, state, local, and funding source requirements while supporting cash management activities

QUALIFICATIONS:

• Strong background in high-volume Accounts Payable including approvals, tracking, invoice booking, and payment processing
• Solid understanding of GAAP and complex accounting structures, including multi-entity and grant accounting environments
• Experience working within automated accounting systems and advanced proficiency in Excel
• Strong analytical skills with the ability to reconcile accounts and resolve discrepancies independently
• Prior experience in nonprofit, healthcare, or grant-funded environments preferred

COMPENSATION AND BENEFITS:

This position offers an hourly pay range of $34.00–$37.50 per hour, along with a comprehensive benefits package including medical, dental, vision, retirement plan participation, paid time off, and holidays.

Scion Nonprofit Staffing is an award-winning national nonprofit recruitment and staffing specialist for nonprofit organizations, foundations, associations, and educational institutions! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals supporting incredible missions and programs. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire nonprofit recruiting, interim leadership placement, and temporary professional staffing.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm and our practices can be found online. Scion Nonprofit Staffing is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that has enacted fair chance, arrest, or conviction based employment ordinances, Scion Nonprofit Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

Healthcare Coordinator | Major Boston Hospital | Boston, MA

We are partnering with a major Boston hospital to hire a Healthcare Coordinator to join their team! This is an amazing opportunity for someone who’s eager to break into (or continue growing in) the healthcare field and wants to be part of an organization that truly promotes from within and invests in its people.

If you’re organized, personable, and love being the go-to person who keeps things running smoothly, this could be a great fit!

What you’ll be doing:

• Greeting and checking patients in and out with professionalism and compassion

• Scheduling appointments and coordinating follow-ups

• Answering phones and assisting with patient inquiries

• Maintaining accurate records and supporting documentation needs

• Assisting with filing and general administrative support

• Partnering closely with clinical staff to ensure seamless day-to-day operations

What they’re looking for:

• Bachelor’s degree in Public Health, Healthcare Management, or a related field preferred

• 1–2 years of customer service or healthcare experience (internships absolutely count!)

• Strong communication skills and a patient-first mindset

• Detail-oriented, organized, and eager to learn

• Someone excited about growth opportunities and being part of a collaborative, supportive team

This is a great entry point into a respected healthcare organization where you can build a long-term career, not just take a job!

This search is being conducted by Monument Staffing on behalf of our client. Monument Staffing has been retained to assist with the recruitment process for this opportunity.

• Knowledgeable and skilled in applicable procedures in providing care.
• Provides hygiene needs of assigned patients (AM/PM care, oral hygiene and denture care, perineal care, shampoo, bathing, shaving, care of TED/SCD hose.)
• Provides nutritional needs of assigned patients. (Tray distribution, setting up trays, offering supplements, feeding, adding tube feeding and recording intake.)
• Provides elimination needs of assigned patient. (Foley care, bowel movements, bladder training, enemas, and external catheters; records output.)
• Provides skin care of assigned patients. (turning, positioning, recognition and prevention of skin breakdown, operation of special beds, nail care, and back rubs.)
• Provides comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher, urinal are within reach.)
• Provides activity needs of assigned patients (i.e. turning, chair, ambulating, walker, and crutches).
• Performs measurements of assigned patients (I&O, hemoccult, gastrocult, TPR, B/P, weights, empty drains, abdominal girth, hose measurements).
• Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. intermittent urinary catheterization, phlebotomy, and clean dressing changes (varies by unit or area).
• Assists with admission, transfer, and discharge of patient.
• Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures call light available etc.
• Sets up equipment for care (IV poles, admission kit, others)
• Stores and transfers belongings (dentures, hearing aids, glasses and other personal items).
• Packs up all patient belongings at discharge.
• Achieves patient satisfaction when providing patient care.
• Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.
• Patient needs are met and satisfaction of care is expressed
• Demonstrates ability to anticipate patient needs
• Answers all call lights promptly
• Respects privacy
• Reports pertinent patient information to the nurse assigned to the patient in a timely manner.
• Documentation is completed prior to leaving shift.

• Completes care while conserving resources.
• Completes work within assigned shift.
• Overtime used only as requested by Director/Unit Leader/Lead RN/ Shift Coordinator.
• Prevents waste of supplies and linen.
• Checks patient room for unused equipment/supplies and returns to SPD promptly.
• Assists with patient lifting in a timely manner.
• Demonstrates ability to organize and prioritize work with changes as directed by the nurse.
• Uses slow time to improve unit appearance and accept additional assignments.
• Assists others in assignment completion.
• Willingly responds to requests by nursing staff accepting delegated duties from the Registered Professional Nurse and Licensed Practical Nurse.
• Performs unit maintenance duties
• Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets, bedpans, and specipans.
• Assures discontinued equipment is removed from patient rooms.
• Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD items.
• Knowledgeable of SPD exchange cart system and consistently charges out supplies used.
• Performs errands as requested
• Knowledgeable of locations of various support areas.
• Responds promptly to urgent requests.

• Provides for safety measures of assigned patients (lifting, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)
• Maintains clear hallways and doorways on an ongoing basis.
• Uses protective equipment appropriately.
• Always washes hands between patients and procedures.
• Practices good body mechanics, getting assistance as needed to protect patient and own safety.
• Promptly reports unsafe equipment of risky situations.
• Alert and responsive to all alarms/call lights.
• Demonstrates a practical problem solving approach to patient moving and handling issues
• Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment.

• Assists in achieving department goals and objectives.
• Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude to call, took problem seriously, attention to special needs, temperature of foods, noise level, temperature of the room, attitude towards visitors, and concern for privacy.
• Attends educational offerings to validate skills and maintain current knowledge of patient care.
• Gives and receives peer evaluation constructively.
• Supports staffing changes and assisting with staffing needs.
• Is knowledgeable of quality assurance indicators and assists in improvement of patient care, such as ID bands, patient falls, and infection control.
• UnityPoint Health brand promise, mission, vision, and values demonstrated with all interactions with patient and families.
• Displays warmth, concern, and respect for patients and their families.
• Respects patient's and family's privacy.
• Responds promptly to patient and family requests. Alerts the nurse promptly when his/her intervention is required.
• Timely response to call lights.
• Explains procedures, etc. to patient and family within the nursing assistant scope such as meal times, a.m. care delivery.
• UnityPoint Health brand promise, mission, vision, and values demonstrated with all interactions with unit staff/other hospital personnel.
• Conveys warmth, concern, and respect for all hospital personnel.
• Responsive to requests and concerns from other personnel.
• Communication with others is open, honest and respectful.
• Interacts constructively and supportively with other personnel.
• Recognizes role others play in providing care to the patient.
• Provides pertinent information on assigned patients to the nurse during the shift and as requested.
• Assists peers in assignment completion.

Salary: $75,000 - $95,000 per year depending on experience, plus bonus structure 

Location: Idaho Falls, ID

Benefits Summary

• Medical, dental, vision, and 401K
• Health Savings Account (HSA)
• Matching 401k (up to 6% match)
• Unlimited Paid Time Off (PTO)
• Company vehicle / Mileage Reimbursement

*Must reside in the Idaho Falls, ID area to be considered*

SUMMARY

The Executive Director provides market leadership and direction for the effective management of operations and the delivery of home health agency services, strategic planning, development and attainment of market/Company goals and objectives.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: 

Employee must have regular attendance/punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest. Other assigned duties include: 

1. Provides leadership and executes a strategic planning process that supports market growth including census, staffing, retention, utilization, and compliance. 
2. Oversees and manages annual operating budget. 
3. Ensures that the performance and operations are in compliance with all regulatory requirements including all other local, state, and federal regulations related to home-based care. 
4. Assures recruitment and retention of clinical staff adequate to meet patient needs and guarantee prompt and timely admissions of all referrals. 
5. Maintains a system of staffing which is based on patient needs and which defines the number and mix of Clinical Staff and office support staff needed. 
6. Works with the sales team to develop and execute growth strategy.  
7. Reports monthly KPIs to leadership team, creating action plans to address areas of opportunity/deficiency.  
8. Demonstrates and maintains a working knowledge of and ensures Agency management adheres to the Medicare Conditions of Participation and State Operations Manual 
9. Directly and indirectly supervises market staff. 
10. Demonstrates and gives proper assistance in handling of satisfactory on-site surveys by all regulatory bodies as pertains to home health. 
11. Participates in the development of the company-wide Performance Improvement Plan in consultation with Executive Team and Clinical Coordinators. 
12. Establishes a clear channel of communication between Executive Team, Clinical Coordinators and staff to keep them informed and promotes professional working relationships with alt departments and agencies. 
13. Demonstrates understanding of the principles of human resources, applicable laws, policies and procedures. 
14. Leads and attends company committees as requested. 
15. Exercises authority through channels to ensure delegation and empowerment of staff. 
16. Other duties as assigned. 

SUPERVISORY RESPONSIBILITIES: 

This position has direct supervisory responsibilities as assigned.  

EDUCATION and/or EXPERIENCE  

Required: 

• Bachelor’s degree in a related field 
• Must be at least 21 years old
• At least eight (8) years of experience in healthcare; or equivalent combination of education and experience. 
• At least two (2) years of experience in a leadership role in healthcare

Preferred: 

• Master’s degree in a related field desirable but not required.
• At least two (2) years of experience in a leadership or supervisory role in the home healthcare strongly preferred
• Department of Labor / EEOICP experience strongly preferred

Travel Requirements: Frequent travel within local market required.

Other Requirements: Maintain current state licensure. Maintain current liability and malpractice insurance, if applicable. 

CERTIFICATES, LICENSES, REGISTRATIONS, & MEDICAL REQUIREMENTS: 

• Valid Driver’s License  

CLEARANCES: 

The following background checks are conducted: 

• Criminal background 
• Driving Record 
• OIG Exclusion List 
• Sex Offender Registry 

Salary: $100,000 - $130,000 per year depending on experience, plus bonus structure.

Location: Denver, CO

(Frequent travel to states in designated territory required)

Benefits Summary:

• Medical, dental, vision, and 401K
• Health Savings Account
• Matching 401k
• Unlimited Paid Time Off (PTO)
• Mileage reimbursement

Position Summary 

The Regional Director provides market leadership and direction for the effective management of operations and the delivery of home health agency services, strategic planning, development and attainment of market/Company goals and objectives. 

Essential Functions the Regional Director must have regular attendance/punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest. Other assigned duties include: 

• Assists with training and orienting new Executive Directors, as assigned 

• Provides leadership to appointed region(s) and assists in strategic planning process that supports market growth including census, staffing, retention, utilization, and compliance, ensuring they align with the company’s strategic objectives 

• Oversight of appointed region(s) management of annual operating budget. 

• Maintains weekly and monthly meetings with Executive Directors in appointed region(s) 

• Ensures appointed region(s) performance and operations follow all regulatory requirements including all other local, state, and federal regulations related to home-based care. 

• Assures recruitment and retention of support and clinical staff adequate to meet patient needs and guarantee prompt and timely admissions of all referrals. 

• Maintains a system of staffing which is based on patient needs and which defines the number and mix of Clinical Staff and office support staff needed. 

• Works with the sales team to develop and execute growth strategies, alongside local leadership. 

• Reports appointed region(s) monthly KPIs to leadership team, creating action plans to address areas of opportunity/deficiency. 

• Demonstrates and maintains a working knowledge of and ensures Agency management adheres to the Medicare Conditions of Participation and State Operations Manual in states where applicable per licensing requirements. 

• Directly and indirectly supervises market staff. 

• Demonstrates and gives proper assistance in handling of satisfactory on-site surveys by all regulatory bodies as pertains to home health. 

• Participates in the development of the company-wide Performance Improvement Plan in consultation with Executive Team and Clinical Coordinators. 

• Establishes a clear channel of communication between Executive Team, Clinical Coordinators and staff to keep them informed and promotes professional working relationships with alt departments and agencies. 

• Demonstrates understanding of the principles of human resources, applicable laws, policies and procedures. 

• Leads and attends company committees as requested. 

• Exercises authority through channels to ensure delegation and empowerment of staff. 

• Other duties as assigned. 

SUPERVISORY RESPONSIBILITIES 

• This position has direct supervisory responsibilities as assigned. 

Education/Training 

Required: 

• Bachelor’s degree in a related field 
• At least two (2) years of operations leadership experience in home healthcare.
• At least eight (8) years of experience in home healthcare; or equivalent combination of education and experience. 
• Demonstrated experience with business growth and development.
• Knowledge of state regulations.

Preferred: 

• Master’s degree - MBA is desirable but not required.
• Department of Labor (DOL) / EEOICPA experience strongly preferred.
• Experience overseeing multiple states strongly.
• Administrator or director level experience within home healthcare strongly preferred.

Travel Requirement: Frequent travel required to states in designated territory: Nevada, Washington, Idaho, Colorado

Clearances 

The following background checks are conducted: 

• Criminal background 

• Driving Record 

• OIG Exclusion List 

• Sex Offender Registry

Fulltime ONSITE role in Irving Texas with no nights or weekends!

Member Service Specialist/Healthcare Customer Service

Notes: 2+ years of customer service experience in healthcare insurance or related in call center environment or high volume inbound call setting.

Job description:

• The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling—Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries.
• This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose

(Must pass National and Federal background check and Education verification -HS Diploma/GED minimum)