General Manager – Boutique Island Resort in Turks & Caicos
Job Description
General Manager – Boutique Island Resort in Turks & Caicos
Our client is seeking a General Manager for a boutique luxury resort in Turks & Caicos. This opportunity is ideal for an experienced Hotel Manager ready to step into their first General Manager’s role.
The resort features approximately 100–150 keys, including hotel rooms, villas, and privately owned residences, operating within a condo-ownership / residential resort environment.
We are looking for a hands-on leader with a strong Rooms Division background, excellent communication skills, and the ability to maintain strong relationships with owners, guests, and residents.
Key Responsibilities:
- Oversee all daily resort operations including Front Office, Housekeeping, Engineering, Recreation, Security, and Grounds.
- Deliver exceptional guest and owner experiences in a shared resort and residential environment.
- Maintain strong relationships with residential owners and HOA/Strata representatives.
- Lead and mentor department heads while fostering a strong service culture.
- Ensure high standards in rooms operations, guest satisfaction, and property condition.
- Manage P&L performance, budgeting, forecasting, and cost controls.
- Support sales, marketing, and revenue strategies to drive occupancy and RevPAR.
- Oversee preventative maintenance, property inspections, and operational standards.
Candidate Profile
- Currently a Hotel Manager, Resort Manager, or Director of Rooms seeking their first GM role.
- Strong Rooms Division background in a luxury hotel or resort environment.
- Experience working in an island resort or Caribbean destination preferred.
- Experience in residential / condo-hotel operations an advantage.
- HOA / STRATA exposure preferred but not mandatory.
- Strong communication, leadership, and relationship management skills.
- Hands-on operational leadership style.
Compensation
Base Salary: US$110,000
Estimated Service Charge: US$12,000
Bonus: Performance based
Expat benefits including housing and relocation assistance
If you qualify for this position, please send your current resume to: Pina Mercuri at: and Yasmin Khambatta at: