Director of Operations – CPG & Packaging
Job Description
Job Title: Director of Operations – CPG & Packaging
Location: Hollywood, CA, Hybrid Remote Role
Type: Full-Time
Industry: Consumer Packaged Goods (CPG), Packaging
Travel: Domestic & International Travel Occasionally Required
About Us: sourceM is a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision.
The Role: We’re seeking an experienced operations leader who has directly managed teams and owned end-to-end execution within CPG and/or packaging environments. The role calls for a candidate that has hands-on experience in global sourcing, product development, and quality/compliance, along with a proven ability to anticipate issues, solve complex problems, and build systems that prevent repeat challenges. This position reports directly to the Vice President of Operations and leads a team of product/project managers.
Just as important, this position requires a strong client-partner mindset—someone who can understand client perspectives, set clear expectations, and resolve issues thoughtfully while maintaining long-term, collaborative relationships.
Key Responsibilities:
Product Development
- Manage and mentor a team of product/project managers
- Partner with internal and external resources to ensure manufacturability and compliance from concept to launch
- Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability
Sourcing & Supply Chain Management
- Oversee global sourcing strategies and supplier relationships
- Optimize logistics, inventory management, and cost efficiencies
- Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery
Quality & Compliance Leadership
- Enforce rigorous quality assurance and test protocols across all product categories
- Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.)
- Oversee root cause analysis and the creation and implementation of corrective action plans
- Lead product risk assessment reviews
- Monitor vendor assessments
- Assess projects for potential problems proactively avoiding them and/or quickly resolving them
Operational Excellence
- Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement
- Translate strategic initiatives into actionable operational plans with milestone tracking and accountability.
- Provide regular performance reports highlighting risks and opportunities
What We’re Looking For:
- 8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing
- Record of preventing and solving problems
- Deep knowledge of product testing, regulatory compliance, and quality systems
- Proven track record in global sourcing and logistics
- Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships.
- Strong leadership, communication, and project management skills
- Champion of AI/technology integration
- Bonus: Experience with sustainability initiatives
Why Join Us?
- Work with a passionate, collaborative team shaping the future of packaging and consumer products
- Opportunity to help lead and scale operations in a high-growth environment
- Salary range $100k - $130k, benefits, and room for advancement
- Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week
If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we’d love to hear from you!
Apply now and help us build the next generation of great products!