Patient First Jobs in Usa
23,983 positions found — Page 4
W
Patient Flow Coordinator (RN) - Emergency Department FT Nights
Salary not disclosed
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Night (United States of America)
Job Summary:
A registered professional nurse who functions under the direction of the E.D. Clinical Nurse Manager or the Assistant Nurse Manager and is responsible for shift operations which includes: lead staffing, patient flow activities and services, patient care for a department within the nursing division of WellStar. Has responsibility for implementing standards of practice, interpreting system and department policies and procedures, and ensuring quality patient care and compliance with regulatory and legal requirements. Is responsible for the efficiency and safety of patient flow through the Emergency Department (adult, pediatric, fast track, triage, behavioral health). Responsible for monitoring and maintaining sound financial performance, staff efficiency and productivity, materials and supplies management, patient/customer satisfaction and appropriate reporting. Responsible for coordinating department functions with the operations of other hospital departments to maximize patient flow and inter-departmental efficiency. Managing physician efficiency and flow and physician relationships. Contributes to team retention and promote and environment of trust as well as a leadership sponsor of E.D. patient throughput metrics.
Based on expanded educational knowledge, clinical expertise and experience, is responsible for the safe delivery of care that adjusts to needs of the patient while considering population, age and cultural diversity. These competent nursing care practices address the biological, developmental, psychosocial, cultural and clinical needs of the patient, family member and support system. Contributes to the vision of Emergency Services, the strategic planning process, and department goals by leading and prioritizing operations to fulfill the mission, vision and strategic goals. Is responsible for employee development as it relates to critical thinking skills interfaced with patient flow principles and patient safety with an emphasis on evidence-based practice supported by the Shared Decision Making Model.
Core Responsibilities and Essential Functions:
* Constantly rounding throughout the Emergency Department triage area, waiting rooms, and patient rooms to oversee patient flow. Serves as the liaison between Bed Management, E.D. providers, attending providers, nursing, ancillary staff, case management, environmental services, EMS, and other departments to assure timely placement to ensure efficient throughput of emergency department patients.
* Assists in organizing the work environment and patient care teams to attain maximum achievement of designated unit outcomes. Coordinates patient flow both into and out of the department
* Supervise and coordinate patient placement and patient flow through the E.D., providing clear leadership through effective prioritization, decision-making processes and communication with other healthcare disciplines
* Focused on patient throughput and patient experience. Maintains constant oversight of E.D. tracking board for all patients within the department.
* Provide regular feedback on patient throughput performance to the entire E.D. team through focused patient flow huddles, one-on-one communication, event de-briefings, and reports to various groups as requested.
* Evaluate the quality and appropriateness of healthcare delivery processes in the E.D. as it relates to patient arrival, patient care processes and Efficient patient placement
* Participates in performance improvement projects and committees
* Provide guidance and leadership recommendations or direction, as indicated by the situation, supported by evidence-based facts and data-driven decisions to achieve defined results related to patient flow.
* Assist in integrating staff engagement and performance behaviors for diverse patient population
* Assure that all decisions and actions related to patient flow follow regulatory standards, organizational and department policies and procedures
* Propose changes to policy and procedure, as indicated, to support needed practices
* Interact as a liaison with patient and family/caregivers
* Assist with departmental emergency preparedness including mitigation, preparation, response and recovery
Ensure that care is delivered with respect to individual patient rights, preferences and expectations
* Participate in nursing and organizational policy, procedure and process formulation and decision-making (involving staff perspectives and knowledge) as related to impact on patient flow goals
* Provide specific and objective staff performance feedback to E.D. leadership as it relates to practices that affect patient flow, patient safety, patient care ethics, quality or professional standards.
* Other Duties as Assigned
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Associates Nursing or Diploma (Nurse) Nursing or Bachelors Nursing-Preferred
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
ACLS - Advanced Cardiac Life Support or ARC-ALS - Amer Red Cross Advanced Life Support or ACLS-I - ACLS - Instructor or ACLS-P - ACLS-Provisional (180 Days) within 180 Days
PALS - Pediatric Adv Life Support or ARC-PALS - Amer Red Cross Pediatric Advanced Life Support or PALS-I - PALS - Instructor or PALS-P - PALS-Provisional (180 Days) within 180 Days
BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
ENA-ENPC - Emergency Nursing Ped Course or ENA-ENPC-P - Emergency Nursing Ped Course Provisional (180 Days) within 180 Days
TNCC - Trauma Nurse Core Course or TNCC-P - Trauma Nurse Core Course - Provisional (18 Months) within 18 Months
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 3 years or other applicable heatlhcare experience may be considered at the Directors discretion Required
Required Minimum Skills:
Strong interpersonal, critical thinking and decision-making skills.
Works well with others including providers from a collaborative, team-focused, patient centered perspective.
Communicates effectively both orally and in written form with all levels of internal and external resources.
Analytical skills necessary to solve technical, clinical and managerial challenges.
Sufficient clinical and leadership experience to ensure competence and credibility to lead others.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Night (United States of America)
Job Summary:
A registered professional nurse who functions under the direction of the E.D. Clinical Nurse Manager or the Assistant Nurse Manager and is responsible for shift operations which includes: lead staffing, patient flow activities and services, patient care for a department within the nursing division of WellStar. Has responsibility for implementing standards of practice, interpreting system and department policies and procedures, and ensuring quality patient care and compliance with regulatory and legal requirements. Is responsible for the efficiency and safety of patient flow through the Emergency Department (adult, pediatric, fast track, triage, behavioral health). Responsible for monitoring and maintaining sound financial performance, staff efficiency and productivity, materials and supplies management, patient/customer satisfaction and appropriate reporting. Responsible for coordinating department functions with the operations of other hospital departments to maximize patient flow and inter-departmental efficiency. Managing physician efficiency and flow and physician relationships. Contributes to team retention and promote and environment of trust as well as a leadership sponsor of E.D. patient throughput metrics.
Based on expanded educational knowledge, clinical expertise and experience, is responsible for the safe delivery of care that adjusts to needs of the patient while considering population, age and cultural diversity. These competent nursing care practices address the biological, developmental, psychosocial, cultural and clinical needs of the patient, family member and support system. Contributes to the vision of Emergency Services, the strategic planning process, and department goals by leading and prioritizing operations to fulfill the mission, vision and strategic goals. Is responsible for employee development as it relates to critical thinking skills interfaced with patient flow principles and patient safety with an emphasis on evidence-based practice supported by the Shared Decision Making Model.
Core Responsibilities and Essential Functions:
* Constantly rounding throughout the Emergency Department triage area, waiting rooms, and patient rooms to oversee patient flow. Serves as the liaison between Bed Management, E.D. providers, attending providers, nursing, ancillary staff, case management, environmental services, EMS, and other departments to assure timely placement to ensure efficient throughput of emergency department patients.
* Assists in organizing the work environment and patient care teams to attain maximum achievement of designated unit outcomes. Coordinates patient flow both into and out of the department
* Supervise and coordinate patient placement and patient flow through the E.D., providing clear leadership through effective prioritization, decision-making processes and communication with other healthcare disciplines
* Focused on patient throughput and patient experience. Maintains constant oversight of E.D. tracking board for all patients within the department.
* Provide regular feedback on patient throughput performance to the entire E.D. team through focused patient flow huddles, one-on-one communication, event de-briefings, and reports to various groups as requested.
* Evaluate the quality and appropriateness of healthcare delivery processes in the E.D. as it relates to patient arrival, patient care processes and Efficient patient placement
* Participates in performance improvement projects and committees
* Provide guidance and leadership recommendations or direction, as indicated by the situation, supported by evidence-based facts and data-driven decisions to achieve defined results related to patient flow.
* Assist in integrating staff engagement and performance behaviors for diverse patient population
* Assure that all decisions and actions related to patient flow follow regulatory standards, organizational and department policies and procedures
* Propose changes to policy and procedure, as indicated, to support needed practices
* Interact as a liaison with patient and family/caregivers
* Assist with departmental emergency preparedness including mitigation, preparation, response and recovery
Ensure that care is delivered with respect to individual patient rights, preferences and expectations
* Participate in nursing and organizational policy, procedure and process formulation and decision-making (involving staff perspectives and knowledge) as related to impact on patient flow goals
* Provide specific and objective staff performance feedback to E.D. leadership as it relates to practices that affect patient flow, patient safety, patient care ethics, quality or professional standards.
* Other Duties as Assigned
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Associates Nursing or Diploma (Nurse) Nursing or Bachelors Nursing-Preferred
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
ACLS - Advanced Cardiac Life Support or ARC-ALS - Amer Red Cross Advanced Life Support or ACLS-I - ACLS - Instructor or ACLS-P - ACLS-Provisional (180 Days) within 180 Days
PALS - Pediatric Adv Life Support or ARC-PALS - Amer Red Cross Pediatric Advanced Life Support or PALS-I - PALS - Instructor or PALS-P - PALS-Provisional (180 Days) within 180 Days
BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
ENA-ENPC - Emergency Nursing Ped Course or ENA-ENPC-P - Emergency Nursing Ped Course Provisional (180 Days) within 180 Days
TNCC - Trauma Nurse Core Course or TNCC-P - Trauma Nurse Core Course - Provisional (18 Months) within 18 Months
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 3 years or other applicable heatlhcare experience may be considered at the Directors discretion Required
Required Minimum Skills:
Strong interpersonal, critical thinking and decision-making skills.
Works well with others including providers from a collaborative, team-focused, patient centered perspective.
Communicates effectively both orally and in written form with all levels of internal and external resources.
Analytical skills necessary to solve technical, clinical and managerial challenges.
Sufficient clinical and leadership experience to ensure competence and credibility to lead others.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
B
Audiologist – Full Time – First Shift
Salary not disclosed
With its scenic natural beauty, the Berkshires serves as a source of inspiration for many and fosters a unique and vibrant community. Generations of families have come to the Berkshires for a weekend, a week, or a lifetime. Some seek rest and renewal while others seek quality of life and meaning. As the largest employer in Berkshire County, Berkshire Health Systems plays a vital role in the lives of both visitors and residents alike.
Want to learn more about the Berkshires? Check out all that this area has to offer here
At Berkshire Health Systems, we know that overall wellness is the result of healthy families, healthy environments, and healthy communities, not just excellent medical care. Therefore, we support our patients beyond the hospital, clinic, or medical office. We recognize that each of our patients has unique needs and challenges. We strive to make each experience with BHS one that is welcoming, personalized, and convenient for the patient. We make connections and promote community services that give patients the tools to live healthier lives.
DEFINITION/PRIMARY FUNCTIONS
The Audiologist position provides patient-centered care in the prevention, identification, diagnosis, and evidence-based intervention and treatment of hearing, balance, and other related disorders for people of all ages. The position is responsible for documenting patient care and results of treatment appropriately in the medical record to comply with policies and procedures of the department and regulatory agencies.
This is an opportunity to build your own practice as the sole provider, while having the support of an established organization and team. Our high-tech facility provides a combination of hearing aid and diagnostic services to the community.
Please apply at: job/17747 or reach out to Rachel Danziger, for more information.
POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
Experience:
- Two years' experience preferred. Entry-level acceptable.
Education and Training:
- Graduate of an accredited college or university with a clinical doctorate in Audiology (Au.D) master's degree acceptable with national certifying body endorsement.
- Ability to comprehend and write the English language.
License, Certification & Registration:
- MAAUDIO - MA Licensed Audiologist.
Other Requirements:
- Must possess sight/hearing senses or use prostheses that will enable these senses to function adequately so the requirements of the position can be fully met.
Benefits
Berkshire Health Systems offers one of the most comprehensive Benefit Plans you can find! This includes but is not limited to: Medical, Dental, Vision, 403b Pension Plan and much more
Berkshire Health Systems supports diversity in our workforce.
Click here to apply! job/17747 or visit and click on Employment to see our other available positions!
Want to learn more about the Berkshires? Check out all that this area has to offer here
At Berkshire Health Systems, we know that overall wellness is the result of healthy families, healthy environments, and healthy communities, not just excellent medical care. Therefore, we support our patients beyond the hospital, clinic, or medical office. We recognize that each of our patients has unique needs and challenges. We strive to make each experience with BHS one that is welcoming, personalized, and convenient for the patient. We make connections and promote community services that give patients the tools to live healthier lives.
DEFINITION/PRIMARY FUNCTIONS
The Audiologist position provides patient-centered care in the prevention, identification, diagnosis, and evidence-based intervention and treatment of hearing, balance, and other related disorders for people of all ages. The position is responsible for documenting patient care and results of treatment appropriately in the medical record to comply with policies and procedures of the department and regulatory agencies.
This is an opportunity to build your own practice as the sole provider, while having the support of an established organization and team. Our high-tech facility provides a combination of hearing aid and diagnostic services to the community.
Please apply at: job/17747 or reach out to Rachel Danziger, for more information.
POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
Experience:
- Two years' experience preferred. Entry-level acceptable.
Education and Training:
- Graduate of an accredited college or university with a clinical doctorate in Audiology (Au.D) master's degree acceptable with national certifying body endorsement.
- Ability to comprehend and write the English language.
License, Certification & Registration:
- MAAUDIO - MA Licensed Audiologist.
Other Requirements:
- Must possess sight/hearing senses or use prostheses that will enable these senses to function adequately so the requirements of the position can be fully met.
Benefits
Berkshire Health Systems offers one of the most comprehensive Benefit Plans you can find! This includes but is not limited to: Medical, Dental, Vision, 403b Pension Plan and much more
Berkshire Health Systems supports diversity in our workforce.
Click here to apply! job/17747 or visit and click on Employment to see our other available positions!
Patient Services Associate
Salary not disclosed
Overview
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
- Welcome patients and visitors in a professional, friendly manner.
- Register and check in patients; verify demographic and insurance information.
- Collect copayments and outstanding balances.
- Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
- Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
- Confirm, reschedule, and communicate changes or delays promptly.
- Manage high-volume incoming calls using proper telephone etiquette.
- Record accurate messages and route inquiries to appropriate team members.
- Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
- Review and update patient demographics and insurance information.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain and document pre-authorizations and referrals as required.
- Communicate coverage issues or policy changes to patients before visits.
- Assist patients with insurance inquiries and time of service payment expectations.
- Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
- Prepare daily clinic schedules and complete chart prep for upcoming appointments.
- Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
- Provide compassionate assistance and resolve patient concerns promptly.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
- High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
- 2-3 years recent experience in a related position in medical office setting preferred
- Strong computer knowledge (Microsoft office) preferred
- Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
- Knowledge of medical terminology
- Superior customer service skills
- Excellent verbal and written communication
- Ability to work in a fast-paced environment
- Ability to work on multiple projects at one time
- Ability to work as a team player
- Ability to prioritize responsibilities and meet deadlines
- Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
- Welcome patients and visitors in a professional, friendly manner.
- Register and check in patients; verify demographic and insurance information.
- Collect copayments and outstanding balances.
- Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
- Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
- Confirm, reschedule, and communicate changes or delays promptly.
- Manage high-volume incoming calls using proper telephone etiquette.
- Record accurate messages and route inquiries to appropriate team members.
- Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
- Review and update patient demographics and insurance information.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain and document pre-authorizations and referrals as required.
- Communicate coverage issues or policy changes to patients before visits.
- Assist patients with insurance inquiries and time of service payment expectations.
- Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
- Prepare daily clinic schedules and complete chart prep for upcoming appointments.
- Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
- Provide compassionate assistance and resolve patient concerns promptly.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
- High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
- 2-3 years recent experience in a related position in medical office setting preferred
- Strong computer knowledge (Microsoft office) preferred
- Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
- Knowledge of medical terminology
- Superior customer service skills
- Excellent verbal and written communication
- Ability to work in a fast-paced environment
- Ability to work on multiple projects at one time
- Ability to work as a team player
- Ability to prioritize responsibilities and meet deadlines
- Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
RN, Registered Nurse Patient Navigator - Chemotherapy - PRN
Salary not disclosed
Description Summary: Responsible for managing, coordinating and integrating all Care Coordination services within CHRISTUS St.
Vincent Health System.
Provides Care Coordination services to patients based on person-centered acuity and coordinates patient in hospital or clinic setting.
Contributes to a cooperative and accountable working relationship with other members of the Care Coordination system staff toward the goal of providing continuous high quality services to patients.
Promotes optimal person-centered care that supports and empowers individuals, respects individual choices and meets health care needs of patients.
Works side-by-side with clinical leaders in the development and implementation of protocols.
May work in traditional clinic setting and/or in a training environment (residency program) or other areas as assigned.
Responsibilities: Provides Care Coordination services in the ambulatory setting that supports quality patient care across the continuum.
Ability to work in a variety of electronic medical records, ability to compile record information into a single patient file.
Inputs patient orders from standing protocols and displays above average critical thinking skills.
Maintains coordination of health care for patients within CSVCG; routinely interacts with physicians, administrators, managers, care coordinators and patients to ensure an integrated continuum of person-centered services and programs.
Communicates in such a way to promote harmonious interpersonal relationships within and among all settings of care.
Develops relationships with a variety of community resources to include Skilled Nursing Facility (SNF), rehab, Long Term Acute Care (LTAC), home health, hospice, palliative care, and other essential community support agencies.
Maintains good working knowledge of services provided by these entities.
Works closely with the interdisciplinary team and providers to ensure appropriate referrals, follow-up and optimal patient outcomes over time.
Is able to close the loop on referrals and any pending patient care needs efficiently.
Exhibits behaviors and actions which create a high level of patient satisfaction, contributes to positive patient relations and reflects respect for a patient's rights, needs and confidentiality.
Participates and can lead pertinent groups (such as interdisciplinary teams).
Tracks, analyzes and interprets patient satisfaction, outcome measure and individual patient treatment plans.
Requirements: Education: Registered Nurse, BSN in Nursing, preferred.
Experience: Minimum of two years of experience in a health care setting and related experience with quality, care coordination and population health preferred.
Considerable knowledge of health care facilities, policies and issues, and of the full spectrum of community patient care services Considerable knowledge of health care and social management principles Ability to coordinate various functions and activities for maximum cooperation and integration of services providers and persons receiving care within a clinic for continuum of care services Ability to direct, instruct and advise staff, and to receive and effectively react to day-to-day problems Ability to utilize strong communication skills, both written and oral, and effectively demonstrate an interactive style of care coordination Ability to understand and implement sensitivity and culture of care measures appropriate to a diverse population Ability to work with various levels of the CHRISTUS organization including clinical, financial, administrative and medical staff.
Certifications, Registrations, or Licenses: Current New Mexico Nursing License Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Per Diem As Needed d24ad0b8-823f-4e68-a892-2986ccdf7392
Patient Care Partner - 6SW - Full Time
🏢 Guthrie
Salary not disclosed
UP to a $5,000.00 Sign-On Bonus
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Patient Care Partner - 5 Main - Full Time
🏢 Guthrie
Salary not disclosed
UP to a $5,000.00 Sign-On Bonus
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Patient Care Partner - Float Pool - Full Time
🏢 Guthrie
Salary not disclosed
Position Summary:
Provides general support tasks (clinical and non‐clinical) for the Hospital. Works with other members of the patient care team to deliver care to patients in age groups including newborns, infants, children, adolescents, adults, and geriatrics. In addition, the Care Partner will maintain competency levels defined for the age groups specific to the patient care area with consideration to physical, communication, safety, nutrition, and psychosocial needs under the direction and supervision of the Registered Nurse.
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following: • Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate. • Observing confused and difficult patients AM/PM Hygiene care • Toileting, shaving, washing, brushing hair, dental and mouth care • Feeding • Assisting with range of motion exercises • Mobilizing patients ‐ transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol • Exercise protocols • Discontinuing foley catheter • Simple dressing changes • Incentive spirometry supervision • Surgical preps • Postmortem care • Removal of peripheral IV catheters • Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned • Performs and records accurately: • Temperature, pulse, respirations, blood pressure, heights and weights • I & O • Records bowel movements • ADLs and activities • Performs and records the following specimen collection: • Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique. • Completes the following support activities. • Transports patients as needed • Serves, sets up and retrieves trays • Distributes water pitchers as appropriate • Orders and distributes nourishment. • Transports equipment • Transports blood products to and from the patient care area. • Participates in patient safety/patient satisfaction. • Answers call bells • Participates in patient rounding • Reports any signs of abuse to the nursing staff • Recognizes, troubleshoots and initiates corrective action needed on equipment. • Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe). • Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged. • Assures proper storage of equipment. • Recognizes emergency situations and initiates plan of action • Notifies RN/LPN of any changes seen in patient's condition • Complies with policies and procedures of the hospital/nursing department. • Supports the philosophy of the hospital and department of nursing. • Maintains CPR certification and practice • Demonstrates cost‐effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division‐specific tasks, and appropriate utilization of available resources. • Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills. • Ability to communicate using telephones, computer systems. • Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion. • Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non‐verbal communications.
Other Duties:
• Assists in the orientation of new personnel and serves as a role model to other employees. • Demonstrates willingness to accept non‐routine work assignments as appropriate. • Encouraged to participate in community activities • Attends and participates in unit council (70% attendance).
Pay Range: $17.57 - $25.32
Provides general support tasks (clinical and non‐clinical) for the Hospital. Works with other members of the patient care team to deliver care to patients in age groups including newborns, infants, children, adolescents, adults, and geriatrics. In addition, the Care Partner will maintain competency levels defined for the age groups specific to the patient care area with consideration to physical, communication, safety, nutrition, and psychosocial needs under the direction and supervision of the Registered Nurse.
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following: • Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate. • Observing confused and difficult patients AM/PM Hygiene care • Toileting, shaving, washing, brushing hair, dental and mouth care • Feeding • Assisting with range of motion exercises • Mobilizing patients ‐ transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol • Exercise protocols • Discontinuing foley catheter • Simple dressing changes • Incentive spirometry supervision • Surgical preps • Postmortem care • Removal of peripheral IV catheters • Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned • Performs and records accurately: • Temperature, pulse, respirations, blood pressure, heights and weights • I & O • Records bowel movements • ADLs and activities • Performs and records the following specimen collection: • Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique. • Completes the following support activities. • Transports patients as needed • Serves, sets up and retrieves trays • Distributes water pitchers as appropriate • Orders and distributes nourishment. • Transports equipment • Transports blood products to and from the patient care area. • Participates in patient safety/patient satisfaction. • Answers call bells • Participates in patient rounding • Reports any signs of abuse to the nursing staff • Recognizes, troubleshoots and initiates corrective action needed on equipment. • Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe). • Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged. • Assures proper storage of equipment. • Recognizes emergency situations and initiates plan of action • Notifies RN/LPN of any changes seen in patient's condition • Complies with policies and procedures of the hospital/nursing department. • Supports the philosophy of the hospital and department of nursing. • Maintains CPR certification and practice • Demonstrates cost‐effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division‐specific tasks, and appropriate utilization of available resources. • Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills. • Ability to communicate using telephones, computer systems. • Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion. • Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non‐verbal communications.
Other Duties:
• Assists in the orientation of new personnel and serves as a role model to other employees. • Demonstrates willingness to accept non‐routine work assignments as appropriate. • Encouraged to participate in community activities • Attends and participates in unit council (70% attendance).
Pay Range: $17.57 - $25.32
Patient Care Partner-Acute Care Trauma-Full Time WKND
🏢 Guthrie
Salary not disclosed
Job Description
Up to a $5,000.00 Sign on Bonus!
Position Summary: Employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License, & Cert High School Grad or Equivalent Experience No experience required
Essential Functions Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Up to a $5,000.00 Sign on Bonus!
Position Summary: Employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License, & Cert High School Grad or Equivalent Experience No experience required
Essential Functions Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications. Other Duties
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Patient Care Partner - Nursing Unit - Full Time
🏢 Guthrie
Salary not disclosed
UP to a $5,000.00 Sign-On Bonus
Position Summary:
Employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License & Cert:
High School Grad or Equivalent
Experience:
Must have successfully completed a CNA training course, or minimum of 1 year experience in a nurse aide or equivalent role or be currently enrolled in a licensed nurse education program and have successfully completed a fundamentals of nursing course.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
• Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
• Observing confused and difficult patients
• AM/PM Hygiene care • Toileting, shaving, washing, brushing hair, dental and mouth care
• Feeding
• Assisting with range of motion exercises
• Mobilizing patients ‐ transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
• Exercise protocols • Discontinuing foley catheter
• Simple dressing changes • Incentive spirometry supervision
• Surgical preps • Postmortem care
• Administers cleansing enemas
• Removal of peripheral IV catheters
• Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
• Performs and records accurately:
• Temperature, pulse, respirations, blood pressure, heights and weights
• I & O
• Records bowel movements
• ADLs and activities
• Performs and records the following specimen collection:
• Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
• Completes the following support activities.
• Completes EKGs.
• Transports patients as needed
• Serves, sets up and retrieves trays
• Distributes water pitchers as appropriate
• Orders and distributes nourishment.
• Transports equipment
• Transports blood products to and from the patient care area.
• Participates in patient safety/patient satisfaction.
• Answers call bells
• Participates in patient rounding
• Reports any signs of abuse to the nursing staff
• Recognizes, troubleshoots and initiates corrective action needed on equipment.
• Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
• Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
• Assures proper storage of equipment.
• Recognizes emergency situations and initiates plan of action
• Notifies RN/LPN of any changes seen in patient's condition
• Complies with policies and procedures of the hospital/nursing department.
• Supports the philosophy of the hospital and department of nursing.
• Maintains CPR certification and practice
• Demonstrates cost‐effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division‐specific tasks, and appropriate utilization of available resources.
• Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
• Ability to communicate using telephones, computer systems.
• Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
• Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non‐verbal communications.
Other Duties:
• Assists in the orientation of new personnel and serves as a role model to other employees.
• Demonstrates willingness to accept non‐routine work assignments as appropriate.
• Encouraged to participate in community activities
• Attends and participates in unit council (70% attendance).
Position Summary:
Employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License & Cert:
High School Grad or Equivalent
Experience:
Must have successfully completed a CNA training course, or minimum of 1 year experience in a nurse aide or equivalent role or be currently enrolled in a licensed nurse education program and have successfully completed a fundamentals of nursing course.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
• Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
• Observing confused and difficult patients
• AM/PM Hygiene care • Toileting, shaving, washing, brushing hair, dental and mouth care
• Feeding
• Assisting with range of motion exercises
• Mobilizing patients ‐ transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
• Exercise protocols • Discontinuing foley catheter
• Simple dressing changes • Incentive spirometry supervision
• Surgical preps • Postmortem care
• Administers cleansing enemas
• Removal of peripheral IV catheters
• Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
• Performs and records accurately:
• Temperature, pulse, respirations, blood pressure, heights and weights
• I & O
• Records bowel movements
• ADLs and activities
• Performs and records the following specimen collection:
• Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
• Completes the following support activities.
• Completes EKGs.
• Transports patients as needed
• Serves, sets up and retrieves trays
• Distributes water pitchers as appropriate
• Orders and distributes nourishment.
• Transports equipment
• Transports blood products to and from the patient care area.
• Participates in patient safety/patient satisfaction.
• Answers call bells
• Participates in patient rounding
• Reports any signs of abuse to the nursing staff
• Recognizes, troubleshoots and initiates corrective action needed on equipment.
• Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
• Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
• Assures proper storage of equipment.
• Recognizes emergency situations and initiates plan of action
• Notifies RN/LPN of any changes seen in patient's condition
• Complies with policies and procedures of the hospital/nursing department.
• Supports the philosophy of the hospital and department of nursing.
• Maintains CPR certification and practice
• Demonstrates cost‐effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division‐specific tasks, and appropriate utilization of available resources.
• Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
• Ability to communicate using telephones, computer systems.
• Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
• Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non‐verbal communications.
Other Duties:
• Assists in the orientation of new personnel and serves as a role model to other employees.
• Demonstrates willingness to accept non‐routine work assignments as appropriate.
• Encouraged to participate in community activities
• Attends and participates in unit council (70% attendance).
Patient Care Partner - Med/Surg - Per Diem
🏢 Guthrie
Salary not disclosed
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Patient Care Partner - WKND - ICU/CCU - Full Time
🏢 Guthrie
Salary not disclosed
UP to a $5,000.00 Sign-On Bonus
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Patient Care Partner WKND - 6SW - Full Time
🏢 Guthrie
Salary not disclosed
UP to a $5,000.00 Sign-On Bonus
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Y
Plastic Surgery Practice Sales - Patient Care Coordinator
Salary not disclosed
Plastic Surgery Practice Sales - Patient Care Coordinator
Growing plastic surgery practice in Scottsdale, AZ is seeking a superstar Patient Sales Coordinator with a strong sales background.
The practice is owned by a Harvard-trained board-certified plastic and reconstructive surgeon who has performed thousands of cosmetic surgery procedures with impressive results and focuses on providing a concierge approach to their patients.
The winning candidate must:
- Be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow.
- Focus on driving sales and results, coupled with a fervent desire to implement and sustain organization and efficiency throughout the practice. This is NOT an administrative position - it is a sales position with some admin work.
- Have a strong ability to build relationships as well as a desire to perform outreach with a positive attitude and friendly demeanor.
- Be able to work in a beautiful office (this is not a remote position).
Responsibilities:
- Sales - sell procedures, treatments and medical spa services ranging from several hundred dollars to over $30,000 to prospective patients through extensive phone conversations and live in-person consultations. 5 days per week will be focused on selling, through phone consultations, live & virtual consultations, email and phone follow-up and similar activities. 50-100+ outgoing and incoming email and phone efforts are commonplace in this role daily. Comfort with quoting and selling procedures and contacting literally hundreds of patients weekly is core to this role, as is intensive computer notation and follow-up.
- Operations Assistance – assist in daily various duties to help the team including event planning and execution, creating and reviewing reports, preparing patients for surgery and completing appropriate steps, and more.
Additional Responsibilities:
- Organization– Task orientation, prompt completion of assignments, and an innate desire to “get things done” is a must. Knowledge of medical software like PatientNow or NexTech is preferred but not required.
- Positivity – we seek a bubbly, positive, sunny outlook from our winning candidate who will work well with others. High ethical standards, zero-drama, professionalism is a must in this role.
- Whatever it takes attitude with a sales focus. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner.
Job Requirements:
- Bachelor’s degree
- 2-5+ years of sales and/or sales management experience is required (cosmetic medical, plastic surgery, direct sales, or similar is a bonus. The ideal candidate will be able to demonstrate prior results in a sales and service capacity - real data showing achievement is key vs. simply tenure in a particular job.
- Must be confident and comfortable presenting prices ranging from several hundred dollars to over 30 thousand dollars, asking for the order and selling on the spot. A belief in and understanding of how to sell luxury items is a must.
- Outstanding communication and presentation skills.
- Belief in the power of cosmetic surgery, procedures and treatments to change the lives of appropriate candidates for the better.
- Type accurately at no less than 40 wpm - 55wpm a must. Strong computer skills with the ability to learn proprietary software for the medical industry quickly is paramount.
- Excellent follow–up and organizational skills – an addiction to timely task completion without compromising quality is a must.
- Professionalism in dress and presentation, honesty, excellent work ethic, no-drama attitude, and positive attitude a must. Working well with existing team members is important.
- Willingness to utilize existing skills and talent, while simultaneously learning and executing the company’s proven system.
- Are you no-drama, task-oriented, self-competitive, and motivated to achieve personally and for your team? Then this may be a great position for you.
Pay Structure, Perks, and Benefits:
- Annual pay based on results for year one is composed of base pay and bonuses. Income is uncapped, but typical first year income, which includes both base pay and bonuses can range from $80,000-$110,000+. With superb performance, additional income can be earned in year one. Ability to earn uncapped income in future years is possible, and typical.
- Paid Vacation + Holidays
- Positive work environment working directly, daily, with the doctor and staff.
- Reasonable hours (M-F, 8-5pm)
- Medical insurance
- Opportunity to play an integral part in a growing business
- Free and at cost treatments
Patient Care Partner - 6NW - Per Diem
🏢 Guthrie
Salary not disclosed
Position Summary:
Employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License & Cert:
High School Grad or Equivalent
Experience:
Must have successfully completed a CNA training course, or minimum of 1 year experience in a nurse aide or equivalent role or be currently enrolled in a licensed nurse education program and have successfully completed a fundamentals of nursing course.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients ‐ transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes the following support activities.
- Completes EKGs.
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost‐effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division‐specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non‐verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non‐routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License & Cert:
High School Grad or Equivalent
Experience:
Must have successfully completed a CNA training course, or minimum of 1 year experience in a nurse aide or equivalent role or be currently enrolled in a licensed nurse education program and have successfully completed a fundamentals of nursing course.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients ‐ transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes the following support activities.
- Completes EKGs.
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost‐effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division‐specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non‐verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non‐routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Patient Care Partner WKND - Float Pool - Full Time
🏢 Guthrie
Salary not disclosed
Job Description
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No Experience Required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No Experience Required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
P
Patient Care Assistant
Salary not disclosed
About Us
Pride Health is a minority-owned healthcare staffing firm that connects skilled clinical and non-clinical professionals with leading hospitals and healthcare organizations nationwide. As part of Pride Global, we deliver flexible workforce solutions that support high-quality patient care and career growth for healthcare professionals.
Job Summary
The Patient Care Associate (PCA) provides direct patient care and support within a healthcare facility. Working alongside registered nurses and the clinical care team, the PCA helps ensure safe, high-quality, patient-centered care. Responsibilities include assisting patients with activities of daily living, performing basic clinical procedures, and maintaining a clean and safe environment.
Essential Duties and Responsibilities
- Perform and document patients’ vital signs (blood pressure, pulse, temperature, respiration).
- Assess and record patient pain levels as appropriate.
- Assist patients with activities of daily living (feeding, bathing, toileting, oral care, ambulation).
- Collect specimens, perform venipuncture, and assist with EKGs and other basic clinical procedures.
- Observe patients for safety, elopement risk, or behavioral concerns; provide one-to-one observation when required.
- Maintain a safe, clean, and functional patient environment.
- Assist with patient room maintenance, including bed-stripping and trash removal.
- Support dietary functions, such as delivering trays and assisting patients with menu selection and nutrition.
- Follow isolation and infection control protocols as directed.
- Conduct scheduled purposeful rounding focused on comfort, positioning, toileting, and pain awareness.
- Communicate patient observations and condition changes to nursing staff.
- Assist with interdisciplinary clinical tasks and other duties as assigned.
Required Knowledge, Skills, and Abilities
- Strong interpersonal and communication skills to collaborate effectively with clinical teams.
- Ability to follow protocols, set priorities, and exercise sound judgment.
- Physical stamina and manual dexterity to perform a variety of patient care tasks.
- Adaptability to work in multiple clinical units (floating may be required).
- Basic clinical knowledge in patient care, specimen collection, and vital signs.
Education and Certifications
- High school diploma or equivalent required.
- Certifications in EKG and Phlebotomy are required.
- BLS (Basic Life Support) certification required.
- Previous hospital experience preferred (minimum 2 years required).
Work Environment
- Exposure to a variety of clinical conditions and patient care settings.
- May include direct patient care in acute, psychiatric, or specialty units.
Benefits
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.
EEO Statement
Pride Health is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
Director Patient Financial Services
🏢 Guthrie
Salary not disclosed
Summary
In partnership with Guthrie’s leadership team, PFS Director SBO is responsible for developing and executing the strategic vision for The Guthrie Clinic’s patient/guarantor billing and collection functions. This involves managing and coordinating the overall functions of patient/guarantor collection to ensure maximization of cash flow while maintaining patient, provider, and other customer relations. Works closely with administrative leaders, managers, clinical personnel and vendors to ensure effective and efficient self-pay pre-service, point of service and accounts receivables management. Provides direction in managing the activities and functions of analyzing self-pay accounts receivable for collection and aging trends, establishing performance metrics, develops automated and efficient workflows, identifying denial trends that lead to self-pay activity, develops and maintains departmental policies and procedures, establish departmental goals and reports to AVP, Corporate AR Management. Identifies areas of improvement and works collaboratively with appropriate parties for resolution. Directs the management of employees in patient guarantor collection. Maintains advanced knowledge of healthcare and automation of self-pay and bad debt A/R and strives to ensure compliance with federal and/or state laws and regulations.
Experience
10 years prior experience in healthcare, insurance or businesses with responsibility and management of billing and patient collection. Knowledge of federal and state debt collection laws and patient billing regulations. Preferred Certifications:
- Certified Revenue Cycle Professional (CRCP) or Certified Healthcare Financial Professional (CHFP)
- Certification in Healthcare Compliance (CHC) or equivalent is a plus
Skills
Excellent working knowledge in the area of health care revenue cycle billing, strong medical terminology, collection, negotiation and insurance regulations required.
Advanced customer service, written, verbal, organizational and time management skills are a must.
Proficiency in revenue cycle platforms (i.e., EPIC, Cerner, Medent) Microsoft Office products including Excel, PowerPoint, and Microsoft Word.
Proven ability to train and coach staff and build and lead strong teams to meet performance goals and for project management.
Extensive working experience in managing and directing the work of others along with proven planning and problem-solving skills to perform analysis and reports are required.
Ability to make quality, independent decisions as well as collaborate effectively with other leaders.
Education
Bachelor’s degree is required. This requirement may be satisfied through an equivalent combination of education and 10 years prior experience in healthcare, insurance or retail businesses with responsibility and management of billing and patient collection.
Essential Functions
- Plans and manages accurate patient billing and efficient account collection, which includes developing automated and efficient workflows. Works directly with patient access leaders to establish a pre and point of service collection strategy. Actively engages leaders or areas who are under performing in point of service collection. In addition, develops action plans or assists in identifying areas where gaps exist that cause insurance denials, or patients to be listed as self-pay incorrectly.
- Seeks automated solutions for manual workflows to drive efficiency. Develops project plans that ensure timely statement release. Establishes and implements a system or process for the collection of delinquent accounts including bad debt transfer to external collection agency, financial assistance programs, and/or appropriate internal collection follow-up.
- Oversees, coordinates, and solves complex billing problems. Coordinates with operational and Corporate Revenue Cycle management to ensure organizational problems are resolved.
- Establishes and updates reports, departmental goals, initiatives, and performance metrics to AVP, Patient Access.
- Assigns projects in order to support troubleshooting and resolving Undistributed credit issues for self-pay. Coordinate refund and escheatment process.
- Responsible for the development and creation of policies and procedures including protocols for rejection follow-up.
- Maintains controls for invoice adjustments.
- Maintains system or process to respond to Automated Call Distribution (ACD) – patient inquiries in a manner that promotes excellence in customer service. Uses call patterns to detect training opportunities, as well as problem areas that may require training with other departments.
- Maintains knowledge of and complies with established policies and procedures including government, insurance, and collection regulations.
- Attends meetings and participates in committees as requested. Conducts special projects and studies as directed.
- Manages within established budget including annual planning.
- Coaches, develops, and builds teamwork with employees. Strives for a tier 1 team and makes the workplace productive as well as ensures transparent and open communication exists up and down the employee/peer spectrum. This includes clear demonstration of Guthrie’s Mission & Values.
- Actively participates as a team member by supporting decisions, accepting change, managing conflict effectively, and valuing the contributions of others.
- Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
- Participates in professional development efforts to ensure current with health care practices and trends.
- Serves as a role model and keeps department focused on processes that result in maximum efficiencies and revenue capture.
- Key Performance Metrics include: - Pre-Service Collection Rate
- Undistributed Credit Days
- Self-Pay Days
- Self-Pay Net Collection Ratio
- Self-Pay 90+%
- Bad Debt %
- Self-Pay Payments Auto Posted %
- Payment Plans Using Auto Pay %
- Self-Pay Credits Auto Resolved %
Required Knowledge, Skills and Abilities
- The director must have a clear understanding of multiple managed care contracts, multiple specialty insurance and billing practices, and exercise professional competency in reviewing patient accounts to maximize reimbursement and minimize financial risk to The Guthrie Clinic. Successful oversight will result in increased net revenues by reducing bad debt from potential write-offs. Interactions will primarily be conducted with both patients, staff, leaders, vendors and the results of efforts will lead to secure payment for open balances. Serves as a resource to faculty, managers, and clinic staff in all patient payment related issues.
- Accountable and responsible for analyzing and reducing bad debt.
- Exceptional communication skills, ability to explain, advocate, and express facts and ideas in a convincing manner, and negotiate with individuals and groups internally and externally.
- Emotional intelligent and tactful in all situations.
- Superior presentation skills, able to present in a clear and articulate fashion in front of a variety of constituents.
- Committed to a "team approach" and encourages a collaboration process, working effectively with a diverse or multi-disciplinary group to achieve a common goal.
- Demonstrated knowledge and understanding of Epic, and Governmental/non-government requirements applicable to patient billing processes.
- Demonstrated project management skills including managing multiple projects in a timely and efficient manner. Demonstrated abilities in utilizing Lean/project management protocols for efficient workflows.
- Demonstrated analytical, problem-solving abilities, strong organization and decision-making abilities with data, people and situations.
- Demonstrated familiarity, knowledge and understanding of relevant Hospital Policies, Practices and HIPAA regulations.
- Demonstrated skills and proficiencies of Microsoft Excel, Word, Project or other spreadsheet and/or word processing software.
- Work independently with strong follow-up skills to ensure effective and efficient completion of tasks.
- Adapts to change plan/influence strategies to the organization's political realities and constraints.
- Outstanding relationship management skills, easily build strong and effective working relationships within a climate of trust, inspires cooperation and confidence and is a true consensus builder.
Other Duties
1. Travel for this position is sometimes required.
2. Participation in community and employee engagement activities is required.
3. It is understood that this description is not intended to be all-inclusive and that other duties may be assigned as necessary in the performance of this position.
Upload 9-22-25
In partnership with Guthrie’s leadership team, PFS Director SBO is responsible for developing and executing the strategic vision for The Guthrie Clinic’s patient/guarantor billing and collection functions. This involves managing and coordinating the overall functions of patient/guarantor collection to ensure maximization of cash flow while maintaining patient, provider, and other customer relations. Works closely with administrative leaders, managers, clinical personnel and vendors to ensure effective and efficient self-pay pre-service, point of service and accounts receivables management. Provides direction in managing the activities and functions of analyzing self-pay accounts receivable for collection and aging trends, establishing performance metrics, develops automated and efficient workflows, identifying denial trends that lead to self-pay activity, develops and maintains departmental policies and procedures, establish departmental goals and reports to AVP, Corporate AR Management. Identifies areas of improvement and works collaboratively with appropriate parties for resolution. Directs the management of employees in patient guarantor collection. Maintains advanced knowledge of healthcare and automation of self-pay and bad debt A/R and strives to ensure compliance with federal and/or state laws and regulations.
Experience
10 years prior experience in healthcare, insurance or businesses with responsibility and management of billing and patient collection. Knowledge of federal and state debt collection laws and patient billing regulations. Preferred Certifications:
- Certified Revenue Cycle Professional (CRCP) or Certified Healthcare Financial Professional (CHFP)
- Certification in Healthcare Compliance (CHC) or equivalent is a plus
Skills
Excellent working knowledge in the area of health care revenue cycle billing, strong medical terminology, collection, negotiation and insurance regulations required.
Advanced customer service, written, verbal, organizational and time management skills are a must.
Proficiency in revenue cycle platforms (i.e., EPIC, Cerner, Medent) Microsoft Office products including Excel, PowerPoint, and Microsoft Word.
Proven ability to train and coach staff and build and lead strong teams to meet performance goals and for project management.
Extensive working experience in managing and directing the work of others along with proven planning and problem-solving skills to perform analysis and reports are required.
Ability to make quality, independent decisions as well as collaborate effectively with other leaders.
Education
Bachelor’s degree is required. This requirement may be satisfied through an equivalent combination of education and 10 years prior experience in healthcare, insurance or retail businesses with responsibility and management of billing and patient collection.
Essential Functions
- Plans and manages accurate patient billing and efficient account collection, which includes developing automated and efficient workflows. Works directly with patient access leaders to establish a pre and point of service collection strategy. Actively engages leaders or areas who are under performing in point of service collection. In addition, develops action plans or assists in identifying areas where gaps exist that cause insurance denials, or patients to be listed as self-pay incorrectly.
- Seeks automated solutions for manual workflows to drive efficiency. Develops project plans that ensure timely statement release. Establishes and implements a system or process for the collection of delinquent accounts including bad debt transfer to external collection agency, financial assistance programs, and/or appropriate internal collection follow-up.
- Oversees, coordinates, and solves complex billing problems. Coordinates with operational and Corporate Revenue Cycle management to ensure organizational problems are resolved.
- Establishes and updates reports, departmental goals, initiatives, and performance metrics to AVP, Patient Access.
- Assigns projects in order to support troubleshooting and resolving Undistributed credit issues for self-pay. Coordinate refund and escheatment process.
- Responsible for the development and creation of policies and procedures including protocols for rejection follow-up.
- Maintains controls for invoice adjustments.
- Maintains system or process to respond to Automated Call Distribution (ACD) – patient inquiries in a manner that promotes excellence in customer service. Uses call patterns to detect training opportunities, as well as problem areas that may require training with other departments.
- Maintains knowledge of and complies with established policies and procedures including government, insurance, and collection regulations.
- Attends meetings and participates in committees as requested. Conducts special projects and studies as directed.
- Manages within established budget including annual planning.
- Coaches, develops, and builds teamwork with employees. Strives for a tier 1 team and makes the workplace productive as well as ensures transparent and open communication exists up and down the employee/peer spectrum. This includes clear demonstration of Guthrie’s Mission & Values.
- Actively participates as a team member by supporting decisions, accepting change, managing conflict effectively, and valuing the contributions of others.
- Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
- Participates in professional development efforts to ensure current with health care practices and trends.
- Serves as a role model and keeps department focused on processes that result in maximum efficiencies and revenue capture.
- Key Performance Metrics include: - Pre-Service Collection Rate
- Undistributed Credit Days
- Self-Pay Days
- Self-Pay Net Collection Ratio
- Self-Pay 90+%
- Bad Debt %
- Self-Pay Payments Auto Posted %
- Payment Plans Using Auto Pay %
- Self-Pay Credits Auto Resolved %
Required Knowledge, Skills and Abilities
- The director must have a clear understanding of multiple managed care contracts, multiple specialty insurance and billing practices, and exercise professional competency in reviewing patient accounts to maximize reimbursement and minimize financial risk to The Guthrie Clinic. Successful oversight will result in increased net revenues by reducing bad debt from potential write-offs. Interactions will primarily be conducted with both patients, staff, leaders, vendors and the results of efforts will lead to secure payment for open balances. Serves as a resource to faculty, managers, and clinic staff in all patient payment related issues.
- Accountable and responsible for analyzing and reducing bad debt.
- Exceptional communication skills, ability to explain, advocate, and express facts and ideas in a convincing manner, and negotiate with individuals and groups internally and externally.
- Emotional intelligent and tactful in all situations.
- Superior presentation skills, able to present in a clear and articulate fashion in front of a variety of constituents.
- Committed to a "team approach" and encourages a collaboration process, working effectively with a diverse or multi-disciplinary group to achieve a common goal.
- Demonstrated knowledge and understanding of Epic, and Governmental/non-government requirements applicable to patient billing processes.
- Demonstrated project management skills including managing multiple projects in a timely and efficient manner. Demonstrated abilities in utilizing Lean/project management protocols for efficient workflows.
- Demonstrated analytical, problem-solving abilities, strong organization and decision-making abilities with data, people and situations.
- Demonstrated familiarity, knowledge and understanding of relevant Hospital Policies, Practices and HIPAA regulations.
- Demonstrated skills and proficiencies of Microsoft Excel, Word, Project or other spreadsheet and/or word processing software.
- Work independently with strong follow-up skills to ensure effective and efficient completion of tasks.
- Adapts to change plan/influence strategies to the organization's political realities and constraints.
- Outstanding relationship management skills, easily build strong and effective working relationships within a climate of trust, inspires cooperation and confidence and is a true consensus builder.
Other Duties
1. Travel for this position is sometimes required.
2. Participation in community and employee engagement activities is required.
3. It is understood that this description is not intended to be all-inclusive and that other duties may be assigned as necessary in the performance of this position.
Upload 9-22-25
M
PATIENT DINING ASSOCIATE/DIETARY AIDE (FULL TIME)
$27,300
We are hiring immediately for full time PATIENT DINING ASSOCIATE/DIETARY AIDE positions.
Location: St. Joseph's and Candler Hospital - 5353 Reynolds Street, Savannah, Georgia 31405. Note: online applications accepted only.
Schedule: Full time; Days and hours may vary. Availability on weekends and holidays, and between 6:00 am and 6:45 pm is required. More details upon interview.
Requirements: No prior experience is required.
Fixed Pay Rate: $14.00 per hour.
Make a difference in the lives of people, your community, and yourself . At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
Location: St. Joseph's and Candler Hospital - 5353 Reynolds Street, Savannah, Georgia 31405. Note: online applications accepted only.
Schedule: Full time; Days and hours may vary. Availability on weekends and holidays, and between 6:00 am and 6:45 pm is required. More details upon interview.
Requirements: No prior experience is required.
Fixed Pay Rate: $14.00 per hour.
Make a difference in the lives of people, your community, and yourself . At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
M
PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
✦ New 🏢 Morrison Healthcare
$29,250
We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions.
Location : Orlando Health Bayfront Hospital - 701 Sixth Street South, Saint Petersburg, FL 33701. Note: online applications accepted only .
Schedule : Full time schedule. 6:30 am to 6:30 pm, days may vary; rotating weekends and holidays are included. More details upon interview.
Requirement : Previous hospitality, restaurant, and/or customer service experience is preferred.
Perks: 401K, paid vacation, holiday pay, and growth opportunities!
Fixed Pay Rate: $15.00 per hour
Make a difference in the lives of people, your community, and yourself . At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
Location : Orlando Health Bayfront Hospital - 701 Sixth Street South, Saint Petersburg, FL 33701. Note: online applications accepted only .
Schedule : Full time schedule. 6:30 am to 6:30 pm, days may vary; rotating weekends and holidays are included. More details upon interview.
Requirement : Previous hospitality, restaurant, and/or customer service experience is preferred.
Perks: 401K, paid vacation, holiday pay, and growth opportunities!
Fixed Pay Rate: $15.00 per hour
Make a difference in the lives of people, your community, and yourself . At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
Patient Experience Representative I-Ambulatory (Waltham)
$19.06-$27.64 Hourly
This position is 100% onsite at the Waltham location.
Position Summary:
The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services.
Key Responsibilities:
Minimum Qualifications
Education:
PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)
Position Summary:
The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services.
Key Responsibilities:
- Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues
- Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal
- Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers
- Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience
- Prepares for and attends shift handoffs and team huddles
- Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed
- Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments
- Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications
- Collects co-payments, reconciles deposits, and provides accurate records in hospital systems
- Transcribes treatment and billing data; communicates with other departments for clinical and administrative services
- Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required
- Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations
- Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records
- Processes prescription refills, letters, and external requests
- Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently
- Participates in process improvement initiatives and supports internal changes to systems and procedures
Minimum Qualifications
Education:
- High School Diploma/ GED
- No healthcare experience required - Basic customer service and computer skills.
- Makes use of customer service knowledge to assist patients and families in resolving problems.
- Conveys a positive demeanor when interacting with patients, families, and coworkers.
- Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations.
- Ability to work with diverse internal and external constituencies.
- Demonstrates the ability to pay attention to detail and accuracy.
PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)
The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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