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Job Title: IT Field Support Location: Parma, OH (ONSITE) Duration: 6 Months Contract Dress Code: Business Casual Interview Type: Virtual, 2nd interview in person Summary The hiring managers are seeking candidates with demonstrable application/software support skills to provide production support for expanding services in Print & Mail operations.
Key Application Services Workflow Development: Process Director (RPD) Print-on-Demand: Weborder commerce systems Production Control & Billing: Avanti Slingshot Client Onboarding: QC and UAT processes Knowledge of infrastructure (networking, Active Directory, etc.) is helpful but not the primary focus.
Experience with ServiceNow or other ticketing systems is preferred, along with supporting enterprise or business process applications.
Coding and scripting skills (bash, PowerShell, JavaScript, Python, or similar) are considered a plus.
Responsibilities Provide production support for enterprise applications and business processes Perform QC and UAT for new client onboarding Troubleshoot and resolve application issues methodically Record all time and activity in the Activity Tracking system Complete administrative tasks accurately and on time Maintain professional relationships with customers and colleagues Present a professional image in dress and behavior Deliver excellent customer service, including presenting new concepts and ensuring implementation Requirements Bachelor s degree or equivalent experience in a related field Advanced computer and connectivity competencies Strong written and verbal communication skills Self-motivated with strong organizational and interpersonal skills Ability to prioritize work independently Proficiency in Microsoft Office Suite Familiarity with office computing products, equipment, and data communications Experience with enterprise applications or business process applications Excellent customer service and follow-up skills Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
About Us
We are a leading technology and electrical contracting organization specializing in the design, implementation, and support of ICT systems for commercial, industrial, healthcare, government, and mission-critical facilities. Our team delivers innovative technology infrastructure solutions that power connectivity, communication, and security in today’s digital-first world.
Position Overview
The ICT Engineer will play a key role in planning, designing, and implementing network infrastructure, communications technologies, and intelligent building systems. This role requires a strong technical foundation in structured cabling, network systems, wireless technologies, and industry standards, with the ability to collaborate across engineering, field installation, and client teams.
Key Responsibilities
•Develop ICT infrastructure designs, drawings, and specifications including structured cabling, pathways, and equipment rooms
•Support outside plant (OSP) and inside plant (ISP) low-voltage system planning
•Create technical documentation, submittals, and as-built packages
•Perform site surveys, assessments, and technology audits
•Assist in wireless network planning, DAS coordination, and technology integration
•Provide engineering support during installation, testing, and commissioning
•Ensure compliance with TIA, BICSI, NEC, and relevant standards
•Collaborate with project managers, field technicians, engineers, and clients
•Troubleshoot ICT-related issues during design and build phases
•Participate in QA/QC reviews and support project close-out deliverables
Qualifications
Required
•Bachelor’s degree in engineering, Information Technology, Telecommunications, or related field — OR equivalent experience
•Strong understanding of ICT design standards (TIA/EIA, BICSI, NEC)
•Knowledge of structured cabling, fiber, network hardware, pathways, and grounding
•Technical aptitude with network systems, Wi-Fi, DAS, and smart building technology
•Excellent documentation, communication, and coordination skills
Preferred
•BICSI credentials (RCDD, DCDC, TECH, INST, RTPM, etc.)
•CCNA, Network+, or similar networking certifications
•Experience with CAD, BIM, or modeling tools
•Experience in construction or technology integration environments
•Familiarity with project management tools and workflows
What We Offer
•Employee Stock Ownership Plan (ESOP)
•Competitive salary
•Comprehensive benefits package
•Professional growth and certification support (BICSI, manufacturer training, etc.)
•Opportunity to work on high-profile technology infrastructure projects
•A collaborative culture focused on innovation and continuous improvement
Relocation Not Available: Local Candidates Only
The SMT Engineering Tech will be responsible for supporting the surface mount technology (SMT) production lines, ensuring efficient operation, high-quality output, and continuous improvement through troubleshooting, maintenance, and process optimization.
Job Responsibilities
- Perform set-up, operation, and troubleshooting of SMT equipment including pick-and-place machines, reflow ovens, screen printers, and automated optical inspection (AOI) systems.
- Monitor SMT production processes to identify and resolve issues related to component placement, solder paste application, and reflow profiles.
- Conduct preventative maintenance and calibration on SMT machinery to ensure optimal performance and minimize downtime.
- Assist engineers in the development and implementation of new SMT processes, equipment, and materials.
- Interpret and analyze SMT process data to identify trends, root causes of defects, and areas for improvement.
- Provide technical support to production operators, offering guidance on best practices and troubleshooting techniques.
- Participate in continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies, to enhance SMT line efficiency and product quality.
- Maintain accurate records of equipment maintenance, process parameters, and production issues.
- Adhere to all safety protocols and quality standards within the SMT department.
Job Qualifications
- Associate's degree in Electrical Engineering Technology, Electronics, or a related field; or equivalent practical experience.
- Minimum of 2-4 years of experience working with SMT production lines and equipment.
- Strong understanding of SMT processes, including solder paste deposition, component placement, reflow soldering, and AOI.
- Proficiency in operating and troubleshooting various SMT equipment (e.g., Fuji, MyData, Universal, MPM, DEK, Koh Young, Mirtec).
- Ability to read and interpret technical drawings, schematics, and process specifications.
- Excellent problem-solving skills and a methodical approach to troubleshooting.
- Strong communication and interpersonal skills to effectively collaborate with engineers and production teams.
- Ability to work independently and as part of a team in a fast-paced manufacturing environment.
- Familiarity with IPC standards (e.g., IPC-A-610) is a plus.
The SMT Engineering Technician Night Shift will support the manufacturing process by maintaining Surface Mount Technology (SMT) equipment, troubleshooting production issues, and ensuring optimal machine performance during night operations to meet production targets.
Job Responsibilities
- Perform preventative maintenance and calibration on SMT equipment (e.g., screen printers, pick-and-place machines, reflow ovens, AOI) according to established schedules and procedures.
- Diagnose and repair complex SMT equipment malfunctions, including mechanical, electrical, and software issues, in a timely manner to minimize downtime.
- Assist engineers in process optimization, equipment setup, and the development of new manufacturing processes and procedures.
- Monitor SMT line performance, identify potential issues, and implement corrective actions to improve efficiency, quality, and yield.
- Provide technical support to production operators, offering guidance and training on SMT equipment operation and basic troubleshooting.
- Document all maintenance activities, repairs, and process changes accurately and thoroughly.
- Participate in root cause analysis for production defects and implement effective solutions.
- Adhere to all safety regulations and company policies, maintaining a clean and organized work environment.
- Collaborate effectively with cross-functional teams, including production, quality, and engineering, to resolve issues and achieve production goals.
- Flexibility to work night shifts, including weekends and holidays as required.
Job Qualifications
- Associate's degree in Electronics, Mechatronics, or a related technical field, or equivalent practical experience.
- Minimum of 3-5 years of experience as an SMT Technician or similar role in a high-volume manufacturing environment.
- Strong understanding of SMT processes, equipment operation, and common defects.
- Proficiency in troubleshooting and repairing complex SMT machinery, including electrical, mechanical, and pneumatic systems.
- Ability to read and interpret schematics, technical drawings, and equipment manuals.
- Experience with various SMT equipment manufacturers (e.g., Fuji, Panasonic, Mycronic, Juki, DEK, MPM, BTU, Koh Young, Mirtec) is highly desirable.
- Familiarity with IPC standards and quality control principles.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work independently and as part of a team.
- Proficient in using standard hand tools, diagnostic equipment, and computers.
- Ability to lift up to 35 lbs and stand for extended periods.
The SMT Process Engineer IV is a senior-level technical expert responsible for optimizing and maintaining surface mount technology (SMT) processes to ensure high-quality, efficient, and cost-effective electronic assembly. This role involves advanced troubleshooting, process development, and continuous improvement initiatives across multiple SMT lines, often acting as a lead or mentor within the engineering team.
Job Responsibilities
- Lead the development, implementation, and optimization of complex SMT processes, including stencil printing, pick-and-place FUJI, reflow soldering, and automated optical inspection (AOI).
- Conduct advanced root cause analysis and implement corrective actions for SMT process defects (e.g., shorts, opens, voids, component placement issues) using statistical process control (SPC) and other analytical tools.
- Design and execute experiments (DOE) to improve SMT process robustness, yield, and throughput, focusing on new product introduction (NPI) and existing product enhancements.
- Collaborate with design engineering, manufacturing, and quality teams to ensure manufacturability (DFM) and resolve complex technical issues related to SMT assembly.
- Develop and maintain comprehensive process documentation, work instructions, and training materials for SMT operators and technicians.
- Evaluate and recommend new SMT equipment, materials, and technologies to enhance capabilities and improve manufacturing efficiency.
- Provide technical mentorship and guidance to junior engineers and manufacturing personnel on SMT best practices and problem-solving techniques.
- Drive continuous improvement projects using Lean manufacturing and Six Sigma methodologies to reduce waste and increase productivity within SMT operations.
- Monitor key performance indicators (KPIs) for SMT processes and present findings and recommendations to management.
- Ensure compliance with all relevant industry standards, safety regulations, and quality management systems (e.g., ISO, IPC).
Job Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field. Master's degree preferred.
- 8+ years of progressive experience in SMT process engineering within a high-volume electronics manufacturing environment.
- Expert-level knowledge of SMT equipment (e.g., printers, pick-and-place machines, reflow ovens, AOI/SPI) from various manufacturers (e.g., Fuji, Universal, Koh Young, Agilent).
- Deep understanding of IPC-A-610 and J-STD-001 standards.
- Proficiency in statistical process control (SPC), design of experiments (DOE), and advanced problem-solving methodologies (e.g., 8D, Six Sigma).
- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
- Demonstrated ability to lead technical projects and drive process improvements.
- Excellent communication, interpersonal, and presentation skills, with the ability to effectively collaborate with cross-functional teams and mentor others.
- Experience with CAD/CAM software for SMT programming and DFM analysis is a plus.
- Ability to work effectively in a fast-paced, dynamic manufacturing environment.
Title - IT Operations Manager
Location - Onsite at Any Axos office location. - San Diego, CA /Centennial, CO/ Omaha, NE/ Irvine, CA / Salt Lake City, UT / Edison, NJ / Overland Park, KS/ Las Vegas, NV
Contract - 3 months contract to Hire
Job Description :
Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.
Responsibilities:
- Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
- Assist in the management of policy development and technology planning
- Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
- Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
- Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
- Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
- Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
- Ensure smooth operations of all IT systems and data security
- Understand and track applicable regulatory and reporting requirements
- Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
- Assist in preparing the IT organization’s disaster recovery and business continuity plans, policies, and procedures
- Work with senior management to enhance monitoring of critical applications and develop operational run books
- Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
- Establish a stable performance environment by monitoring and analyzing problems
- Ensure problems are identified and solved as rapidly and efficiently as possible
- Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
- Provides estimates, forecasting and work planning assistance
Requirements:
- Bachelor’s degree or equivalent in Information Technology, or related field
- 7+ years' experience working in an IT Operations production support role in an enterprise environment
- 2+ years' leadership experience
- Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
- Familiarity working with enterprise project planning and resourcing
- Internal and external customer-facing production support experience
- Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
- Knowledgeable with a variety of infrastructure technologies: Windows, VMware
- Active Directory
- Ability to support 24x7 operations
- Detail-oriented, with superior verbal and written communication skills
- Strong critical thinker with problem solving aptitude
- Excellent organizational skills with the ability to juggle multiple tasks at once
- Proactive mindset
Preferred:
- ITSM or ServiceNow experience
- Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification
Executive Assistant Position Summary
The Executive Assistant to the Global Technology Executive provides high-level administrative, operational, and strategic support to enable the effectiveness of the global technology organization. This role goes beyond traditional executive assistance, serving as a trusted partner to the Executive with direct responsibility for project portfolio coordination, technology procurement leadership, and cross-functional communication.
The ideal candidate demonstrates a strong sense of urgency, exercises exceptional judgment and confidentiality, and possesses advanced Microsoft Office skills, particularly in Excel and PowerPoint, to support executive decision-making and enterprise-wide initiatives.
Executive Assistant Key Responsibilities
- Executive & Strategic Support
- Provide proactive, high-level administrative support to the Executive, including calendar management, meeting coordination, and preparation of executive materials
- Anticipate needs, prioritize competing demands, and act with urgency in a fast-paced, global environment
- Handle highly sensitive and confidential information with discretion and professionalism
- Serve as a trusted liaison between the organization and internal/external stakeholders
- Establish disciplined, proactive calendar management, optimizing the Global Executive’s time through strategic prioritization, preparation, and conflict resolution across multiple time zones
Project Portfolio Support
- Support the Global Technology Project Portfolio by tracking initiatives, milestones, dependencies, risks, and deliverables
- Maintain and manage portfolio dashboards, reports, and executive summaries using Excel and PowerPoint
- Coordinate portfolio reviews, governance meetings, and leadership updates
- Partner with project managers and technology leaders to ensure timely, accurate reporting and follow-through
Procurement Coordination Responsibilities
- Act as the primary point of coordination for technology procurement activities on behalf of the organization
- Manage purchase requests, vendor onboarding, renewals, and contract documentation in collaboration with Finance, Legal, and Procurement teams
- Track budgets, forecasts, and spend using Excel-based models and reporting tools
- Ensure procurement processes are followed efficiently while meeting business urgency
Communication & Collaboration
- Prepare clear, concise, and professional executive communications, presentations, and reports
- Facilitate effective communication across global, cross-functional teams
- Represent the Organization with professionalism, responsiveness, and credibility
Executive Assistant Required Qualifications
- 8-10 years of experience supporting senior executives, preferably in a technology or global corporate environment
- Demonstrated experience supporting project portfolios and/or procurement processes
- Exceptional organizational skills with a proven ability to manage multiple priorities under tight deadlines
- High level of integrity with demonstrated ability to maintain strict confidentiality
Executive Assistant Technical & Professional Skills
- Advanced proficiency in Microsoft Office, with particular strength in:
- Excel (tracking, reporting, formulas, data analysis)
- PowerPoint (executive-level presentations, storytelling, visual clarity)
- Strong written and verbal communication skills
- Detail-oriented with excellent follow-through and accountability
Executive Assistant Personal Attributes
- Strong sense of urgency and ownership
- Highly professional, discreet, and trustworthy
- Confident communicator who can interact effectively with senior leaders
- Proactive, resourceful, and solution-oriented
First 90 Days – Success Metrics
First 30 Days: Orientation & Foundation
- Establish a trusted working relationship with the Executive and key members of the technology leadership team
- Demonstrate full understanding of Global Executive’s priorities, operating rhythm, and decision-making cadence
- Independently manage calendar, meetings, and communications with accuracy and responsiveness
- Gain working knowledge of the global technology project portfolio, key initiatives, and governance processes
- Learn and adhere to all confidentiality, procurement, and financial control requirements
- Produce accurate, timely meeting materials and executive communications using Excel and PowerPoint
Days 31–60: Ownership & Execution
- Independently coordinate project portfolio reporting, including dashboards, timelines, and executive summaries
- Deliver consistent, high-quality portfolio updates that require minimal revision from leadership
- Take ownership of technology procurement coordination, including tracking requests, approvals, and renewals
- Establish reliable Excel-based tracking for spend, contracts, and procurement status
- Proactively identify risks, gaps, or delays within the project portfolio or procurement processes and escalate appropriately
- Demonstrate a strong sense of urgency through timely follow-up and issue resolution
Days 61–90: Optimization & Impact
- Operate as a trusted extension of the Global Executive, anticipating needs and driving follow-through without prompting
- Provide clear, executive-ready visibility into the technology project portfolio, enabling informed decision-making
- Improve efficiency and clarity in portfolio and procurement reporting through refined templates or processes
- Ensure procurement activities are well-documented, compliant, and aligned with budget expectations
- Deliver polished executive presentations and communications with consistent quality and professionalism
- Be recognized by key stakeholders as reliable, responsive, and highly confidential
90-Day Outcomes
- By the end of the first 90 days, the Executive Assistant will:Enable the Global Executive to focus on strategic priorities with confidence in operational execution
- Provide dependable, accurate insights into project portfolio status and technology spend
- Serve as a central point of coordination across portfolio management and procurement
- Establish credibility and trust across global technology and corporate partners
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
* Understands that safety is the number one priority and practices safe behaviors in everything they do.
* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying \"hello\" throughout the Store as well as saying \"thank you\" with every register transaction.
* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
* Represents and supports the Company brand at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
* Maintains a professional appearance and adheres to the Company's dress code at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns & Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
* Ability to use all Store equipment, including PDTs, registers and PC as required.
* Ability to spend up to 100% of working time standing, walking, and moving around the Store.
* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
* Ability to occasionally push, pull and lift more than 25 pounds.
* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
* Certain assignments may require other qualifications and skills.
* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Oversee production processes and assists Supervisor in establishing production priorities for products in keeping with effective operations and cost factors.
***Hands-on experience and knowledge of Surface Mount Technologies (SMT) and Thru-hole equipment/gear.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Confers with management personnel to establish production and quality control standards. Also assists in obtaining data regarding types, quantities, specifications, and delivery dates of products ordered. Helps to minimize excessive material on production floor.
· Assists in the coordination of production activities with procurement, maintenance, and quality control activities to obtain optimum production and utilization of human resources, machines, and equipment.
· Reviews and discusses production, quality control, maintenance, and operational reports to determine causes of nonconformity with product specifications, and operating or production problems with production supervisors.
· Assists in the minimization of scrap and materials request order (MRO) usage. Ensures that each workstation has a clean operating area. Assists in the implementation of operating methods and procedures designed to eliminate operating problems and improve metrics.
· Monitors all production metrics and completes monthly “report card”. Seeks continued improvement in lowering line and plant defects per million (DPM).
· Ensures that line employees read, understand and adhere to appropriate policies and procedures. Ensures proper stocking and availability of operation supplies and equipment.
· Assists in monitoring the SPC system to fix repetitive and recognize problems immediately. Compiles, stores, and retrieves production data.
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
· Strong knowledge of global and regional logistics operations and industry.
· Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
· Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.
· Strong knowledge of international direct and indirect taxes as well as global customs regimes.
· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
· Strong and convincing communication skills.
· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
EDUCATION & EXPERIENCE REQUIREMENTS
· Bachelor’s degree or equivalent preferred.
· At least 2 years experience.
· Or a combination of education, experience and/or training.
The Industrial Engineer supports manufacturing sustainment operations and new product introductions (NPI) for advanced AI/ML and GPU-accelerated server rack platforms. This role is responsible for optimizing production systems to ensure safety, quality, delivery, cost, and scalability objectives are achieved. The position plays a critical role in production ramp readiness, time standard integrity, capacity modeling, layout optimization, and continuous improvement execution within a high-complexity, fast-paced manufacturing environment.
This position is part of the core team launching new manufacturing technologies at our production facility in Florence, KY. It is a fully on-site role, and relocation assistance may be available for candidates who reside more than 50 miles from the Florence area. The ideal candidate has experience supporting the assembly, testing, and integration of complex electronic hardware systems in a manufacturing environment. This is a junior individual contributor position requiring strong cross-functional collaboration in a high-constraint environment to deliver data-driven process improvements.
SHIFT / SCHEDULE:
The Industrial Engineer is required to work 12-hour shifts, on the following schedule:
- Shift 404: (nights) 6:00PM to 6:00AM, Thursday through Saturday every week and Wednesday through Saturday every other week.
- For example: 36 hours on week 1 (Thursday - Saturday), 48 hours on week 2 (Wednesday - Saturday), 36 hours week 3, etc.
- Occasional overtime may be required, depending on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Partner cross-functionally with Manufacturing Engineering, Quality, Operations, Supply Chain, and Test Engineering to accelerate new product introductions (NPI) and ensure manufacturing readiness.
- Develop and validate time standards, labor models, and capacity plans to support production ramp and long-term scalability.
- Define workstation requirements, material flow strategies, tooling needs, and shop-floor system configuration (MES/iFactory).
- Support NPI builds, identify bottlenecks, and implement structured corrective actions to improve yield and throughput.
- Conduct time studies and work measurement analysis; maintain accurate and sustainable time standard databases.
- Monitor and improve key operational metrics, including UPH, WIP, lead time, FPY, rework rates, and labor efficiency.
- Lead layout improvements, line balancing efforts, and material handling optimization initiatives.
- Develop and maintain standard work, process documentation, and visual management systems.
- Perform root cause analysis and drive sustainable corrective actions using Lean methodologies (DMAIC, 5-Why, Kaizen).
- Ensure data alignment and configuration accuracy across ERP and manufacturing execution systems (SAP, MES, iFactory).
- Build analytical tools (Excel models, dashboards, and simulations) to support data-driven decision-making.
- Assist in scoping capital equipment needs, developing business justifications, and supporting vendor engagement through implementation.
- Support layout modeling and infrastructure planning for new production lines or facility expansions.
MINIMUM SKILLS, EXPERIENCE, AND QUALIFICATIONS
- Bachelor’s degree in Industrial, Mechanical, Electrical Engineering, or a related engineering discipline.
- 1-2 years of Industrial Engineering experience in a manufacturing environment.
- Experience performing time studies, capacity modeling, and production flow optimization.
- Strong analytical and problem-solving skills with proficiency in Microsoft Excel.
- Experience working in cross-functional production environments.
- Strong written and verbal communication skills with the ability to influence stakeholders.
PREFERRED
- Experience supporting the assembly, testing, and integration of complex electronic hardware infrastructure.
- Experience in high-volume or high-complexity NPI ramp environments.
- Familiarity with MES systems and ERP platforms (SAP preferred).
- Experience with manufacturing simulation tools or advanced data modeling.
- Lean Six Sigma certification (Green Belt preferred).
- AutoCAD or layout modeling experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those required to successfully perform the essential functions of this job. The employee is frequently required to walk and may lift or carry PCs and test equipment weighing up to 50 lbs. Specific vision abilities required include close vision and extended use of computer monitor screens.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. The primary workstation is located on the manufacturing floor, with some time spent in an office setting. The noise level ranges from low to moderate. Required PPE in the manufacturing area includes: composite-toe shoes, hearing protection, protective eyewear, and an ESD vest. The manufacturing floor is modern, climate-controlled, and well-lit.
COMPANY BENEFITS
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
