Nicolet National Bank Jobs in Usa

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

Schedule - We are looking for someone who can work a rotating schedule. The rotating schedule starts as early as 6:45am and goes as late as 6:00pm. These are 8 hours shifts that change weekly. This position will also have to work one Saturday every 3-4 weeks from 7:30am-12:00pm. This is an in-office job, remote work is not an option.

Spanish speaking candidates are encouraged to apply!

The Customer Support Associate is primarily responsible for providing service on wide range of banking services via telephone and/or internet. Assists in development of customer relationships, including account service and sales.

As a Customer Support Associate, you will:

• 
  
• Answer incoming calls via the Call Center. Provides guidance directly to customer or determines most appropriate bank contact which to forward the inquiry.
  
• Provide excellent service to customers and co-workers by phone including actively promoting and selling additional bank products and services.
  
• Assist customers with online and mobile banking, debit and credit cards, account inquiries and transfers and various other financial service aspects.
  
• Assist internal customers with various network and software password resets and functionality.
  
• Maintain positive attitude while promoting products, services, and functions in fast-paced, multi-faceted environment.
  
• Actively engage in self-development through participation in meetings, committees, computer-based training, reading periodicals, maintaining product knowledge, etc.
  
• Maintain and orders department supplies and equipment.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
  
• Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Perform all other duties as assigned.
  

Qualifications:

• 
  
• High School diploma or equivalent
  
• Understanding of banking and related products and services typically acquired through 1-3 years of experience in a bank customer service role
  
• Must work both independently and be a team player
  
• Ability to sit for prolonged periods on the phone and concentrate visually on a PC
  
• Position requires judgment, tact and on-the-spot decision making
  
• Effective verbal and written communication skills and strong interpersonal skills
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employes feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

Provides operational support to bank personnel and customers primarily in deposit application systems related to card payments, i.e., debit cards, credit cards, and any subsequent programs. Includes data entry and research as well as creative problem-solving for all frontline staff.

As a Card Operation Specialist, you will:

• 
  
• Provide operational support to internal customers in deposit system applications including maintaining accurate product, service, and account data on core processing systems.
  
• Process and provide operational support for daily electronic transactions and products including Debit Cards, Credit Cards, and Instant Issue.
  
• Provide necessary reporting to bank management.
  
• Review Fraud Software daily to identify potential fraud on electronic transactions and card products. Timely identification reduces risk to the customer and the bank.
  
• Review daily reports and general ledger account reconciliations. Make correction/ adjustment entries as appropriate.
  
• Review daily reports to identify and correct possible errors or omissions.
  
• Identify and suggest process improvements for daily tasks and department functions.
  
• Serve as backup for other Card Operations staff, as necessary.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
  
• Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

Qualifications

• 
  
• High School diploma or equivalent, plus additional relevant coursework.
  
• 1-3+ years of retail banking experience, Payments, Finance, Accounting or related field.
  
• Ability to maintain strict confidentiality.
  
• Effective verbal and written communication skills and strong interpersonal skills
  
• Have experience at Microsoft Office
  
• Willing and able to learn new programs and software.
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Deposit Processing Specialist is responsible for processing and verifying items for commercial, agriculture and consumer accounts accurately and timely in a deadline driven, fast-paced environment. This position includes data entry and research as well as creative problem solving with a willingness to cross train and learn additional roles within the department.

As a Deposit Processing Specialist, you will:

• 
  
• Obtain your NCP (National Check Professional) credentials and continue your education to stay up to date on the regulations.
  
• Provide excellent customer service and professional interaction with internal customers while processes requests, questions, and issues related to all aspects of the Deposit Processing through email, phone, and chat service.
  
• Effective use of work on a computer to perform job duties and prioritize tasks in order of importance; ensuring that tasks are completed in a timely manner to meet deadlines.
  
• Maintain compliance by following bank policies and procedures.
  
• Thorough knowledge of processing duties which includes but is not limited to NSF decisions, non-posts, stop pays and cash letters procedures.
  
• Thorough knowledge of adjustments/corrections and check representments and chargeback items.
  
• Perform daily overdraft processing, stop/hold review, rejected item review within established time frames according to MACHA rules and bank processes and procedures.
  
• Review daily reports and general ledger account reconciliations. Make correction/adjustment entries as appropriate.
  
• Daily review of fraud software to identify potentially fraudulent checks. This includes communication with the frontline to educate and identify fraudulent items.
  
• Daily review of classification/indexing software to process all documents in a timely manner.
  
• Identity and suggest process improvements for daily tasks and department functions.
  
• Act as an internal resource for unusual situation/problem investigation and resolution activities associated with UFS, TMR, PSI Capture, ASV and Bankers Bank when Deposit Processing Team Lead is not available.
  
• Take ownership of projects and/or procedure to assist the Team Lead.
  
• Provide necessary reporting to Deposit Processing Supervisor and/or Deposit Processing Team Lead.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
  
• Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

Qualifications:

• 
  
• High School diploma or equivalent
  
• 2 years bank experience required
  
• NCP Certification preferred
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Facilities Technician is primarily responsible for managing the coordination, scheduling, and completion of both short and long-range facility projects as well as the general maintenance, repair, and upkeep of our facility, including building systems, equipment, and grounds. It is also responsible for ensuring maintenance, repair, testing, inspection, certification, and service for all building systems, including documentation evidencing said work. This position is accountable for the overall efficient operation of all bank locations.

As a Facilities Technician, you will:

• 
  
• Schedule preventative maintenance, routine inspections and replacement of bank equipment and performing minor maintenance on a daily schedule for all locations (e.g., changing light bulbs, setting up tables/chairs for presentations and other company events, paint touch-ups, etc.).
  
• Assist with repair and maintenance on large projects as requested or required.
  
• Diagnose and repair minor issues with mechanical systems, lighting, doors, fixtures, and general building maintenance.
  
• Perform minor landscaping, snow removal, and parking lot upkeep as needed.
  
• Ensure that all physical locations are always presentable; all equipment is working properly; all furniture is presentable; all cubicles are set up appropriate for new hires or for employee moves. Aiding in the transfer of materials for employee moves and assisting in office clean-up for employee terminations when applicable.
  
• Manage furniture inventory to include new purchases and maintenance and/or repair of existing furniture and cubicles.
  
• Coordinate with external vendors and contractors for specialized repairs and services for branch equipment and building related items.
  
• Respond promptly to maintenance requests and communicate with request owners on the status of requests and progress.
  
• Work with management in developing project estimates and monitoring expense on projects as required.
  
• Participate in the creation of emergency action and preparedness plans as well as OSHA policies and procedures.
  
• Hang signage, postings, white boards, art, etc. for all locations.
  
• Monitor vendor contracts and building contracts (e.g., lease agreements to determine work responsibility) and vendor performance to ensure contracted services are being carried out to bank's satisfaction. Perform any activity, whether subject to contract, that is required for the efficient operation or presentation of each location. Document and advise supervisor of deficiencies with vendor performance as necessary.
  
• Handle of building-equipment emergencies on an ongoing basis and serves as the liaison between bank employees and outside contractors called to fix problems.
  
• Work with the IT department with telecommunications system and computer equipment as directed.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

Qualifications:

• 
  
• High School Diploma or equivalent.
  
• Minimum 2+ years in a facilities role.
  
• 5+ years in a facilities role is preferred.
  
• Must have reliable transpiration for travel between branches.
  
• Knowledge of state and local building codes and fire codes.
  
• Strong organizational, multi-tasking and prioritizing skills.
  
• Self-motivated and resourceful.
  
• Proficiency with Microsoft Office applications.
  
• Ability to maintain strict confidentiality.
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employes feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Commercial Administrative Assistant is responsible for providing administrative support and assistance to the Commercial Banking area in the areas of record keeping, correspondence, report preparation and customer service. We are open to this position being in Minocqua, Rhinelander or Eagle River.

As a Commercial Administrative Assistant, you will:

• 
  
• Work with the commercial bankers in closing and funding loans, prepares loans, assist in the review of loan files for completeness, assist in loan documentation preparation and work with customers/prospects inquiries and applications.
  
• Respond to customer inquiries and requests as directed by the commercial bankers.
  
• Provide courteous, professional services to customers by receiving, screening, and transferring telephone calls and provide routine information to clients or customers.
  
• Perform a variety of administrative support such as typing, copying correspondences and reports and other duties as necessary.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

Qualifications:

• 
  
• High School Diploma required.
  
• Associate Degree in Business Administration, Finance, or related field preferred.
  
• 1-3 years of administrative experience required.
  
• Experience in bank environment, preferably in Commercial, Credit or related department is preferred.
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

This position is responsible for providing quality processing for secured and unsecured retail loans, including home equity loans, home equity lines of credit, lot loans, automobile, and other consumer purpose loans by remaining compliant with bank regulations.

As a Consumer Loan Processor, you will:

• 
  
• Collect all documentation from lenders to prepare credit file for underwriting (credit report, income & property documentation, etc.).
  
• Prepare all Loan Estimates within 3 days of application and disclose to borrower in acceptable, compliant manner.
  
• Order all flood determinations, letter reports/title commitment, and appraisal/evaluations.
  
• Review reports for accuracy and address any issues that show up in reports.
  
• Know and understand what is needed to have files compliant.
  
• Update credit application to get it prepared for underwriting.
  
• Maintain open communication with all lenders to make sure each credit file is complete and move the file to underwriting in a timely manner.
  
• Observe closing deadlines and communicate with underwriters & closers to make sure loan closes on time.
  
• Multitask files that need to be disclosed, while getting back appraisals/title on other files and corresponding to incoming emails.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

Qualifications:

• 
  
• High School Diploma required.
  
• Associate degree in business or equivalent financial services industry training preferred.
  
• 1-3 years retail loan processing and/or documentation experience preferred.
  
• 1-3 years banking experience required.
  
• Ability to maintain strict confidentiality.
  
• Working knowledge of consumer loan products and services.
  
• Self-motivated and resourceful with strong research skills.
  
• Ability to multitask between files, emails, phone calls while disclosing loans.
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Mortgage Investor Reporting Specialist will be responsible for the daily and/or monthly reporting, remitting, and reconciling of mortgage loan activity for mortgage loan portfolios, including those sold to Fannie Mae, Freddie Mac, and Federal Home Loan Bank.

As a Mortgage Investor Reporting Specialist, you will:

• 
  
• Monitor and maintain investor reporting and remittance deadlines established by each investor.
  
• Perform investor reporting and remitting accurately and on time to avoid penalties and/or compensatory fees assessed by the investor.
  
• Resolve reporting and remittance differences by performing loan level analysis and clearing exceptions based on each investor's requirements.
  
• Complete monthly custodial account reconciliations based on each investor's requirements.
  
• Perform daily and monthly system balancing to ensure accurate and timely remittances to investors.
  
• Understand and process various default liquidations to ensure timely remittance and reporting to investors.
  
• Periodically review and update written policies and procedures to ensure accuracy and relevance for investor reporting.
  
• Complete annual servicing recertifications as required by investors.
  
• Serve as a subject matter expert regarding all secondary market service retained servicing questions and initiatives.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

Qualifications:

• 
  
• High School diploma or equivalent
  
• 2 years of mortgage servicing experience
  
• PC, phone system, general office equipment.
  
• Ability to maintain strict confidentiality.
  
• Effective verbal and written communication skills and strong interpersonal skills.
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Construction Funding Specialist I is responsible for various functions performed during the construction of commercial, agricultural, single-family, multi-family, and other types of structures. These functions include but are not limited to draw request reviews and funding.

As a Construction Funding Specialist I, you will:

• 
  
• Collect the necessary documentation from title companies, builders, lenders, and appraisers to ensure complete information and authorization for the draw has been obtained.
  
• Analyze the draw request to monitor construction progress and mitigate risk for customer and bank.
  
• Order progress inspections from appraisers as needed.
  
• Provide your analysis and request approval from lenders where applicable.
  
• Work with wire department or frontline to fund draw requests, or fund internal accounts directly.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

Qualifications:

• 
  
• High School Diploma or equivalent
  
• 1-year relevant experience.
  
• Ability to maintain strict confidentiality
  
• Strong organizational, multi-tasking and prioritizing skills
  
• High degree of accuracy
  
• Self-motivated, resourceful, and strong work ethic
  
• Effective verbal and written communication skills and strong interpersonal skills.
  
• Ability to maintain regular and reliable attendance.
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The IT Field Engineer is responsible for delivering on-site technical support, installing and maintaining IT systems, and ensuring the reliability and performance of hardware, software, and network infrastructure across multiple business locations. This role requires hands-on expertise with systems such as Windows OS, enterprise networking, and cloud-based tools. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to providing exceptional service in dynamic field environments.

As an IT Field Engineer, you will:

• 
  
• Deploy servers, network switches, desktops, laptops, printers, and other devices.
  
• Configure routers, switches, firewalls, and wireless access points.
  
• Support network infrastructure, including LAN/WAN connectivity.
  
• Diagnose and repair malfunctioning equipment such as desktops, laptops, printers, and servers.
  
• Perform routine maintenance and upgrades to ensure optimal system performance.
  
• Assist with IT asset inventory and lifecycle management.
  
• Document service activities, system configurations, and technical resolutions.
  
• Ensure compliance with company IT policies and security protocols.
  
• Travel to company sites as required, sometimes on short notice.
  
• Represent the IT department professionally during field visits.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

Qualifications:

• 
  
• Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  
• 1+ years of experience in IT support or field engineering roles.
  
• Strong knowledge of Windows operating systems, networking fundamentals, and common enterprise software.
  
• Experience with hardware installation, system imaging, and remote support tools.
  
• Excellent troubleshooting and diagnostic skills.
  
• Strong interpersonal and communication abilities.
  
• Valid driver's license and willingness to travel.
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Client Service Associate (CSA) plays a critical role in supporting financial advisors by delivering exceptional client service, managing administrative tasks, and ensuring operational efficiency. CSA's also support financial advisors and team by preparing reports, scheduling client meetings, opening and processing new accounts, handling client service requests, fielding client phone calls and questions, and completing other projects and duties as assigned. This position is ideal for a detail-oriented, client-focused professional who thrives in a fast-paced financial services environment.

As a Client Service Associate (CSA), you will:

Client Relationship Management:

• 
  
• Serve as the primary point of contact for clients regarding account inquiries, service requests, account maintenance and administrative needs.
  
• Maintain and update client records in Salesforce
  
• Schedule and confirm client meetings, prepare meeting materials, and follow up on action items.
  
• Maintain information in the CRM system including entering meeting notes and performing account maintenance tasks.
  

Operational Support:

• 
  
• Process account openings, transfers, and maintenance requests.
  
• Assist with money movements, including wires, ACH transfers, journals, and check requests.
  
• Ensure compliance with firm policies and regulatory requirements.
  

Advisor Support:

• 
  
• Prepare reports, presentations, and documentation to support client reviews and financial planning.
  
• Coordinate with internal departments (e.g., compliance, operations, trading) to resolve issues.
  
• Monitor and track client service activities to ensure timely completion.
  
• Interface with the custodian to open new accounts, update account information, fill out necessary forms and perform routine tasks such as updating mailing or other instructions.
  

Administrative Duties:

• 
  
• Manage advisor(s) calendars and schedule meetings.
  
• Handle incoming calls, emails, and correspondence professionally and promptly.
  
• Process and submit paperwork, checks, and securities in a timely manner, following to completion.
  

General Duties:

• 
  
• Attend department meetings and stay current on knowledge of Wealth Management policies, procedures, products, etc. in an ever-changing regulatory environment.
  
• Maintain internal client file integrity.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
  
• Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

Qualifications:

• 
  
• High School diploma or equivalent experience. Administrative professional associate's degree or bachelor's degree in finance, Business Administration, or related field preferred.
  
• 1-3 years of administrative experience.
  
• Experience in the investment industry is preferred.
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Data Engineering Manager is responsible for leading and developing a team of Data Architects and Data Solutions Engineers while actively contributing to hands-on technical projects. This role will manage the data warehouse in Snowflake, engineering automations in Alteryx and/or other solutions, while ensuring efficient project intake and prioritization. The ideal candidate combines strong technical expertise with proven technical leadership skills to drive innovation and operational excellence across the data engineering function.

As a Data Engineering Manager, you will:

• 
  
• Set the technical strategy for data engineering solutions and data architecture which includes end to end data pipeline strategy, consumption management, project scoping, and data automation.
  
• Design, develop, and optimize data engineering solutions using Snowflake, DBT, Azure Data Factory, and Alteryx.
  
• Continuously assess and optimize the data engineering technology stack to ensure scalability, performance, and alignment with industry best practices.
  
• Implement best practices for data modeling, ETL/ELT processes, and automation.
  
• Own and maintain the Snowflake data warehouse roadmap and engineering standards.
  
• Lead data project scoping, prioritization, and resource allocation to ensure timely delivery of data engineering solutions.
  
• Ensure data integrity, security, and compliance across all engineering solutions.
  
• Collaborate with IT and rest of data teams to align solutions with enterprise
  
• Establish documentation and governance standards for data engineering workflows ensuring completeness, audit readiness, and traceability in alignment with enterprise architecture.
  
• Directly supervise the Data Architecture & Data Engineering team in accordance with Nicolet's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, mentoring and development planning; rewarding and disciplining employees; addressing complaints and resolving problems.
  

Qualifications:

• 
  
• Bachelor's degree in Computer Science, Data Engineering, Data Analytics or related field.
  
• 7+ years in data engineering or related data roles required.
  
• 3+ years in leadership or management positions required.
  
• Strong technical expertise in Snowflake, DBT, Azure Data Factory and SQL or like systems.
  
• Familiarity with Alteryx, UiPath, Tableau, Power BI and Salesforce is preferred.
  
• Ability to design and implement scalable data solutions.
  
• Excellent leadership, communication, and organizational skills
  
• Ability to balance hands-on development with team development.
  
• Must be able to work fully in-office. This position does not allow for remote work.
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Advisory Client Service Supervisor is responsible for overseeing the day-to-day management of the advisory client service and support team and is responsible for executing all tasks associated with the Client Service Associate role. The Advisory Client Service Supervisor plays a critical role in ensuring a seamless client experience by providing exceptional customer service while simultaneously supporting efforts to grow the client base and assets. This role places a strong emphasis on client onboarding, client experience, client service, training, team management, project management, reporting, and continuous improvement. The Supervisor is responsible for mentoring and training Client Service Associates, managing the review and completion of Standard Operating Procedures (SOPs), and ensuring the efficiency and effectiveness of processes within the team.

As an Advisory Client Service Supervisor, you will:

Leadership and Management:

• 
  
  
• 
  
  Supervise and support the advisory client service associates, fostering a collaborative and high-performance team culture.
  
  
• 
  
  Provide coaching, mentoring, and development opportunities to team members.
  
  
• 
  
  Assign and monitor daily tasks, ensuring alignment with department goals and service standards.
  
  
• 
  
  Lead regular team meetings to communicate updates, share best practices, and address challenges.
  
  

Client Service:

• 
  
  
• 
  
  Ensure seamless client onboarding and ongoing service delivery across the advisory business.
  
  
• 
  
  Monitor and enhance the client experience by identifying service gaps and implementing improvements.
  
  
• 
  
  Serve as a point of escalation for client service issues, working with internal teams and custodians to resolve concerns promptly.
  
  
• 
  
  Promote a client-first mindset throughout the team.
  
  

Advisor Support:

• 
  
  
• 
  
  Prepare advanced reports, presentations, and documentation to support client reviews and financial planning.
  
  
• 
  
  Coordinate with internal departments (e.g., compliance, operations, trading) to resolve escalated issues.
  
  
• 
  
  Monitor and track client service activities to ensure timely and accurate completion.
  
  
• 
  
  Interface with custodians to open new accounts, update account information, and perform routine and specialized tasks.
  
  

Process Optimization and SOP Management:

• 
  
  
• 
  
  Oversee the review, maintenance, and completion of Standard Operating Procedures (SOPs) to ensure consistency and compliance.
  
  
• 
  
  Identify opportunities for process improvement and implement changes to enhance operational efficiency.
  
  
• 
  
  Collaborate with the AVP and other stakeholders to align team workflows with broader organizational strategies.
  
  

Training and Support:

• 
  
  
• 
  
  Develop and deliver training programs for new and existing client service associates.
  
  
• 
  
  Ensure team members are proficient in systems such as Schwab and Salesforce.
  
  
• 
  
  Facilitate cross-training to build team flexibility and coverage.
  
  
• 
  
  Maintain and update training materials and reference resources.
  
  

Project and Performance Management:

• 
  
  
• 
  
  Lead or support department-level projects related to client service enhancements and operational improvements.
  
  
• 
  
  Track and report on key service metrics.
  
  
• 
  
  Provide regular updates to leadership on team performance, challenges, and successes.
  
  
• 
  
  Ensure compliance with internal procedures and regulatory standards.
  
  

Qualifications:

• 
  
  
• Bachelor's degree in finance, business administration, or a related field.
  
  
• Minimum of five years of experience in financial services or client service. At least two years in a supervisory role preferred.
  
  
• Active (or willing to sit for) Series 7, 63, and 65 or Series 7 and 66.
  
  

Benefits:

• 
  
  
• Medical, Dental, Vision, & Life Insurance
  
  
• 401(k) with a company match
  
  
• PTO & 11 1/2 Paid Holidays
  
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled