Instructional Designer

Chicago, IL 1 day ago ✦ New

Job Description

Job Title: Instructional Designer

Pay Range:$30-35/hr

Duration:3-4 month contract

Location: Chicago Illinois 60606


Instructional Designer – HR Technology & Workday Enablement

We are looking for an Instructional Designer to join the Global Learning team, with a strong focus on enabling enterprise HR technology transformations, including a Workday Human Resources Information Systems (HRIS)/Human Capital Management (HCM) transition.

In this role, this individual will design, develop, and manage learning experiences that support large-scale system adoption, behavior change, and readiness across various employee populations.


Key responsibilities

The Instructional Designer – HR Technology & Workday Enablement is responsible for designing and developing learning experiences, including instructor-led and eLearning courses, microlearning, and job aids, while managing logistics and ensuring a smooth learning experience for participants.

This role goes beyond course development and requires comfort operating in complex, fast-moving transformation environments where requirements evolve and influence is critical.

• Design and deliver learning solutions that support HR technology transformations (e.g., Workday HCM, Payroll, Talent), including role-based enablement for end users, people leaders, HR partners, and support teams

• Partner closely with HR, HRIS, IT, Change Management, Communications, and vendor teams to understand complex end-to-end process, translate system design, and future-state workflows into effective learning experiences for HR, Payroll, Manager, and all employee audiences

• Apply Instructional Systems Design (ISD) and adult learning principles to create learner-centric content that drives adoption and behavior change during system and process transformations

• Support change and adoption efforts by reinforcing new ways of working, not just how to use the system

• Create scalable, just-in-time learning assets (job aids, simulations, walkthroughs, knowledge articles) to support system adoption and performance in the flow of work

• Develop learning aligned to key transformation milestones, including testing cycles, deployment waves, and post-launch sustainment

• Establish, track, and analyze key learning metrics and learner feedback to evaluate program success and drive continuous improvement


What’s needed to succeed

Minimum qualifications

• 3+ years of experience in instructional design and learning development

• Hands-on experience designing and delivering learning for enterprise HR technology implementations (e.g., Workday or comparable HCM platforms)

• Experience supporting large-scale enterprise transformations, system implementations, or operating model changes

• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Rise, Articulate 360

• Excellent written and verbal communication skills

• Strong problem-solving skills with a creative and solution-oriented mindset

• Ability to manage change, ambiguity, and competing priorities effectively

• Reliable, punctual attendance is an essential function of the role

Preferred qualifications

• Experience in a similar corporate environment

• Experience with microlearning tools such as 7Taps, Synthesia, and Vyond

• Experience implementing ServiceNow; ServiceNow for HR preferred

• High business acumen with the ability to translate organizational needs into impactful learning solutions

• Familiarity with change management concepts and adoption strategies in technology transformations

• Experience working in agile or phased deployment environments

• Willingness to travel up to 10% as needed


Top Skill sets

1. Deep Workday training experience (can consider other system/technical training skill set but Workday is #1 preference) with implementation being ideal

2. Instructional Design experience (Articulate Rise is preference, other tools are secondary)

3. Large organization experience need to have but not critical if Workday skill set is deep

4. Problem solving - Strong problem-solving skills with a creative and solution-oriented mindset

5. Prioritization - Makes smart scope decisions under tight timelines, balancing speed, quality, and impact.

6. Comfort with Ambiguity - Thrives in unclear problem spaces; able to move forward with partial information while continuously validating assumptions.

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