Marriott Vacations Worldwide Remote Part Time Jobs in Usa
15 positions found
M
Manager Financial Analysis
Salary not disclosed
JOB SUMMARY The Manager Financial Analysis assists the Market Director of Finance, Field Operations (MDOF) or Director of Finance, Field Operations (DOF) by providing leadership, guidance and support with financial compliance and adherence of the management agreement with the nonprofit property owners’ association and the financial and accounting analysis of the on-site ancillary business operations.
As a business advisor, the position provides the financial expertise to enable the successful implementation of the annual budgeted goals and delivery of desirable financial results.
Perform various financial modeling and analytical requests, and maintain strong internal controls environment, including the compliance to company standards, policies, and Sarbanes-Oxley requirements.
Ensuring proper controls are in place to mitigate risks for the organization.
Core work activities include, but not limited to business partnering with various stakeholders to meet financial objectives, financial statement review and analysis, and compliance of accounting controls.
CANDIDATE PROFILE Education and Experience Bachelor's degree in Finance or Accounting preferred, or related major; 3-5 years related work experience in finance and accounting; or, High School Diploma/GED and equivalent work experience CORE WORK ACTIVITIES Accounting, Controls, and Financial Analysis: Supports day to day operations and department objectives including but not limited to, verifying compliance with the Cash Handling policy and Compliance Standards, conducting initial research to assist internal customers and escalates to corporate F&A Leaders as appropriate, identifying and anticipating future business needs, and implementing new processes.
Review and analyze financial statements in accordance to Generally Accepted Accounting Principles.
Provide guidance and support to accounting services group as appropriate.
Research and document variances from actual results compared to budget and previous forecast.
Ensure balance sheet accounts are supported by appropriate documentation Ensure tax rates used for sales and use tax are current and proper amounts are collected and/or accrued.
Conduct property level self-assessments and assist with internal, tax, and regulatory audits.Identify, develop, communicate, and complete action plans to rectify deficiencies in a timely manner.
Provide analysis and analytical support during budget reviews and capital planning to identify cost savings and productivity opportunities.
Assist with cash flow and profit forecasts that facilitate timely adjustments to the business by on-site leaders.
Prepare data, information, and clear, concise variance explanations demonstrating a thorough understanding of the financial statements to corporate F&A leaders including but not limited to, external audits for annual property owners’ association, SOX testing, and Board related materials.
Effectively present information and respond to inquiries from various key stakeholders.
Managing and Business Partnerships: Utilize effective relationship building skills with a broad range of business partners to gain trust, positively impact decision outcomes, and mitigate risk to the organization.Stakeholders include on-site leaders and associates, corporate and regional F&A executives, corporate and regional Resort Operations executives, internal and external auditors, corporate tax, corporate Accounting Shared Services Group, property owners’ association Board of Directors, and third-party vendors.
Provide financial expertise, analysis and insights that enable our stakeholders to make timely and informed business decisions, optimize business value, and manage financial risk.
Champion, drive, and embed finance principles in the Business Unit and ensure its inclusion in the business planning process.
Create a positive work environment with collaborative relationships that encourages others and celebrates successes.
Provide hands-on, real time, financial analysis expertise to Resort Operations on-site leaders and other key stakeholders.
Train non-financial Resort Operations on-site leaders as appropriate in order to enhance business understanding.
Perform reasonable request as assigned.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.
Problem Solving and Decision Making
- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
Professional Demeanor
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution Building and Contributing to Teams
- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability Organizational Capability
- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Economics and Accounting
- Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data Auditing and Reconciliation
- The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.
General Finance and Accounting
- The ability to perform bookkeeping procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish Cash flow statements and cash flow forecast with a good understanding the financials flows and the working capital needs.
Analysis
- The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.
Accounting Knowledge
- Knowledge of general accounting principles and current company accounting policies and procedures.
This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.
Accounting and Internal Control Knowledge
- Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott International Policies (MIP), and International Standard Operating Procedures (ISOPs).
Ability to read and understand basic contract elements, e.g.
royalty fees, management agreement, terms, priorities and profit distribution.
Auditing Skills
- The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.
Payroll Systems
- Knowledge of local payroll reporting and tax requirements, ability to effectively record wages/tax liabilities, and operate payroll software applications, including understanding the features and functions of the applications.
Accounts Payable and Accounts Receivable
- Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of sub ledger reconciliation and controls.
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a business advisor, the position provides the financial expertise to enable the successful implementation of the annual budgeted goals and delivery of desirable financial results.
Perform various financial modeling and analytical requests, and maintain strong internal controls environment, including the compliance to company standards, policies, and Sarbanes-Oxley requirements.
Ensuring proper controls are in place to mitigate risks for the organization.
Core work activities include, but not limited to business partnering with various stakeholders to meet financial objectives, financial statement review and analysis, and compliance of accounting controls.
CANDIDATE PROFILE Education and Experience Bachelor's degree in Finance or Accounting preferred, or related major; 3-5 years related work experience in finance and accounting; or, High School Diploma/GED and equivalent work experience CORE WORK ACTIVITIES Accounting, Controls, and Financial Analysis: Supports day to day operations and department objectives including but not limited to, verifying compliance with the Cash Handling policy and Compliance Standards, conducting initial research to assist internal customers and escalates to corporate F&A Leaders as appropriate, identifying and anticipating future business needs, and implementing new processes.
Review and analyze financial statements in accordance to Generally Accepted Accounting Principles.
Provide guidance and support to accounting services group as appropriate.
Research and document variances from actual results compared to budget and previous forecast.
Ensure balance sheet accounts are supported by appropriate documentation Ensure tax rates used for sales and use tax are current and proper amounts are collected and/or accrued.
Conduct property level self-assessments and assist with internal, tax, and regulatory audits.Identify, develop, communicate, and complete action plans to rectify deficiencies in a timely manner.
Provide analysis and analytical support during budget reviews and capital planning to identify cost savings and productivity opportunities.
Assist with cash flow and profit forecasts that facilitate timely adjustments to the business by on-site leaders.
Prepare data, information, and clear, concise variance explanations demonstrating a thorough understanding of the financial statements to corporate F&A leaders including but not limited to, external audits for annual property owners’ association, SOX testing, and Board related materials.
Effectively present information and respond to inquiries from various key stakeholders.
Managing and Business Partnerships: Utilize effective relationship building skills with a broad range of business partners to gain trust, positively impact decision outcomes, and mitigate risk to the organization.Stakeholders include on-site leaders and associates, corporate and regional F&A executives, corporate and regional Resort Operations executives, internal and external auditors, corporate tax, corporate Accounting Shared Services Group, property owners’ association Board of Directors, and third-party vendors.
Provide financial expertise, analysis and insights that enable our stakeholders to make timely and informed business decisions, optimize business value, and manage financial risk.
Champion, drive, and embed finance principles in the Business Unit and ensure its inclusion in the business planning process.
Create a positive work environment with collaborative relationships that encourages others and celebrates successes.
Provide hands-on, real time, financial analysis expertise to Resort Operations on-site leaders and other key stakeholders.
Train non-financial Resort Operations on-site leaders as appropriate in order to enhance business understanding.
Perform reasonable request as assigned.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.
Problem Solving and Decision Making
- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
Professional Demeanor
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution Building and Contributing to Teams
- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability Organizational Capability
- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Economics and Accounting
- Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data Auditing and Reconciliation
- The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.
General Finance and Accounting
- The ability to perform bookkeeping procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish Cash flow statements and cash flow forecast with a good understanding the financials flows and the working capital needs.
Analysis
- The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.
Accounting Knowledge
- Knowledge of general accounting principles and current company accounting policies and procedures.
This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.
Accounting and Internal Control Knowledge
- Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott International Policies (MIP), and International Standard Operating Procedures (ISOPs).
Ability to read and understand basic contract elements, e.g.
royalty fees, management agreement, terms, priorities and profit distribution.
Auditing Skills
- The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.
Payroll Systems
- Knowledge of local payroll reporting and tax requirements, ability to effectively record wages/tax liabilities, and operate payroll software applications, including understanding the features and functions of the applications.
Accounts Payable and Accounts Receivable
- Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of sub ledger reconciliation and controls.
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Night Auditor
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $20.00 Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Night Auditor at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Shift: 3rd (Overnight)
- Part time Position and must be available on weekends and holidays.
Where great benefits lead to a life fulfilled.
Competitive Pay 401K opportunities Travel discounts Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks On-Site Free Parking or Gate Pass Complimentary uniforms including safety shoes Complimentary bus tickets for Palmetto Breeze Discounted golf (Heritage Collection at Port Royal and Shipyard) Cell phone discounts Fitness center discounts As a Night Auditor, a typical day will include: Check figures, postings, and documents for accuracy.
Record, store, access, and/or analyze computerized financial information.
Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
Facilitates check-in/check-out procedures to assist Owners/guests with early departures or late arrivals.
Answers texts/telephone inquiries and addresses guest requests or concerns.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Night Auditor at MVW: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Night Auditor at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Shift: 3rd (Overnight)
- Part time Position and must be available on weekends and holidays.
Where great benefits lead to a life fulfilled.
Competitive Pay 401K opportunities Travel discounts Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks On-Site Free Parking or Gate Pass Complimentary uniforms including safety shoes Complimentary bus tickets for Palmetto Breeze Discounted golf (Heritage Collection at Port Royal and Shipyard) Cell phone discounts Fitness center discounts As a Night Auditor, a typical day will include: Check figures, postings, and documents for accuracy.
Record, store, access, and/or analyze computerized financial information.
Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
Facilitates check-in/check-out procedures to assist Owners/guests with early departures or late arrivals.
Answers texts/telephone inquiries and addresses guest requests or concerns.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Night Auditor at MVW: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Bartender
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $15.75 JOB SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems.
Issue, open, and serve wine/champagne bottles.
Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
Prepare fresh garnishes for drinks.
Stock ice, glassware, and paper supplies.
Transport supplies to bar set-up area.
Wash soiled glassware.
Remove soiled wares from bar top and tables and place in designated area.
Anticipate and communicate replenishment needs.
Process all payment methods.
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Secure liquors, beers, wines, coolers, cabinets, and storage areas.
Complete closing duties.
Shift: Part-Time 1st/2nd CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, or walk for an extended period of time.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Perform other reasonable job duties as requested by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Issue, open, and serve wine/champagne bottles.
Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
Prepare fresh garnishes for drinks.
Stock ice, glassware, and paper supplies.
Transport supplies to bar set-up area.
Wash soiled glassware.
Remove soiled wares from bar top and tables and place in designated area.
Anticipate and communicate replenishment needs.
Process all payment methods.
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Secure liquors, beers, wines, coolers, cabinets, and storage areas.
Complete closing duties.
Shift: Part-Time 1st/2nd CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, or walk for an extended period of time.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Perform other reasonable job duties as requested by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Server
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $16.50 Position Type: Part Time, Seasonal Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Server at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Travel discounts Professional Counseling & Family Support Growth and Development Opportunities Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Free Fitness Center use Free Golf Discounted meals, complimentary soft drinks Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Company branded winter coat, uniforms and work shoe stipend provided Monthly phone stipend As a Server, a typical day will include: Greet guests, take orders, and deliver food and drinks.
Sets tables ensuring all supplies meet quality standards.
Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Communicates any meal requirements, allergies, dietary needs, and special requests to the kitchen.
Explains menu items and specials and checks in with guests to ensure satisfaction with each food course and/or beverage.
Presents physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
Ensures that any outstanding requests or problems from the previous/current day receive priority and are resolved.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Server at MVW: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Server at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Travel discounts Professional Counseling & Family Support Growth and Development Opportunities Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Free Fitness Center use Free Golf Discounted meals, complimentary soft drinks Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Company branded winter coat, uniforms and work shoe stipend provided Monthly phone stipend As a Server, a typical day will include: Greet guests, take orders, and deliver food and drinks.
Sets tables ensuring all supplies meet quality standards.
Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Communicates any meal requirements, allergies, dietary needs, and special requests to the kitchen.
Explains menu items and specials and checks in with guests to ensure satisfaction with each food course and/or beverage.
Presents physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
Ensures that any outstanding requests or problems from the previous/current day receive priority and are resolved.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Server at MVW: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Front Desk Agent (3rd shift)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $19.50 Time Type: Part time Shift: 3rd shift (Overnight) JOB SUMMARY Are you ready to grow your dream career while making others’ vacation dreams come true? Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Marriott Vacations Worldwide might be the place for you! You will have the opportunity to welcome our Owners and guests “home”, while experiencing our dedication to the well-being of our associates.
As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart.
In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
CORK WORK ACTIVITIES Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
Comply with quality assurance standards.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Perform other reasonable job duties as requested by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart.
In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
CORK WORK ACTIVITIES Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
Comply with quality assurance standards.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Perform other reasonable job duties as requested by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Digital Marketing Manager (Aqua Aston Hospitality)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Position Summary The Digital Marketing Manager serves as a Subject Matter Expert (SME) in e-commerce and digital performance marketing, responsible for driving revenue and increasing market share across Aqua Aston’s portfolio of managed condominium resorts, vacation rentals, and hotels in Hawaii and other leisure destinations.
The role owns both strategy and execution – planning, launching, optimizing, and evolving dynamic e-commerce and paid media programs tailored to the unique needs, demand patterns, and business goals of individual properties as well as the brand overall.
This role requires a highly adaptable, data-driven marketer who understands that no two properties perform the same, and that strategies must be customized by market, brand, seasonality, and demand drivers.
The Digital Marketing Manager is expected to bring informed recommendations, challenge assumptions with data, and continuously refine approaches to maximize performance at both the portfolio and property level.
Expected Contributions This position, part of Aqua Aston's Commercial Strategy division, works collaboratively with cross-functional teams, including eCommerce, revenue management, sales, marketing, and operational teams, to drive strategic, innovative and forecast-driven tactics for generating revenue and maintaining brand standards.
Creates and oversees the end-to-end strategy and execution of digital marketing campaigns across the portfolio, including defining channel mix, audience strategy, budget allocation, testing frameworks, and performance optimization, while ensuring campaigns are customized by property and aligned to commercial objectives.
Leads cross-channel integration, orchestrating paid search, paid social, metasearch, display, and SEO in a cohesive, data-informed plan.
Owns paid social strategy and execution, ensuring creative, messaging, and audience targeting are aligned with broader campaign objectives and consistent across channels.
Develops strategic KPIs and performance targets in partnership with the Commercial Strategy team and property leaders, and is accountable for translating performance data into clear, actionable recommendations that influence media investment, channel prioritization, and conversion optimization.
Contributes tactical support of SEO initiatives such as keyword research and recommendations, developing meta titles and descriptions, and optimizing local search.
Analyzes website performance metrics, booking data, attribution trends, and customer behavior to help optimize the online booking experience and drive direct bookings.
Clearly articulates insights using data-factual analysis, connecting marketing performance to revenue outcomes and business decisions.
Demonstrates a strategic and outcome-focused mindset, connecting media planning and channel strategy to measurable business results.
Prioritizes initiatives based on impact, scalability, and return on investment.
Strong analytical capability to interpret data, evaluate performance, and turn insights into actionable improvements.
Lead and manage third-party agencies, platforms, and partners as an informed Subject Matter Expert, setting clear expectations, evaluating recommendations critically, and holding partners accountable for performance, efficiency, and ROI.
Owns budget planning decisions, proactively reallocating spend based on performance trends, seasonality, and opportunity to maximize revenue and efficiency.
Prepare performance reports and have the ability to report on and present key campaign metrics and opportunities.
Identifies, evaluates, and tests new and creative growth strategies.
Demonstrates a continuous learning mindset, staying current on evolving e-commerce tools, paid media capabilities, and industry trends, and applying learnings in a practical, performance-driven way.
Monitor the changing landscape of Artificial Intelligence, its related emerging technologies and partners, to make informed, proactive decisions that ensure visibility and inclusion in the future.
Assists with other tasks as needed.
Candidate Profile Education: 4-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 3-5 years' experience in the marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
- OR
- 2-year Associates degree in eCommerce, Marketing, Business Administration or related major; 6 years' experience in the marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.
Experience: Experience in media planning and buying across digital channels.
Extensive experience in strategically developing and executing marketing strategy plans Proficient in Google Analytics 4.
With the ability to interpret data, generate insights, and make data-driven decisions.
Must demonstrate strong functional capability using e-commerce and performance marketing tools, including GA4, SEMRush, Google Search Console, Google Tag Manager, paid media platforms (Google, Meta), and hospitality-specific digital advertising platforms such as the Koddi Digital Advertising and Meta Marketing Platform as it relates to Hilton’s Amplify and Marriott International PLUS systems.
Proficient using MS Office including Word, Excel, and Power Point Extensive experience creating and managing budgeting and forecasting for digital marketing activities.
Proven track record of delivering measurable, successful outcomes through media (e.g., building brand awareness, driving traffic, sales) Experience managing media agencies and leading cross-functional projects with multiple stakeholders.
Must have strong analytic, presentation, and communication skills, both written and verbal.
Must be able to work well under pressure, have excellent time management skills and able to handle multiple projects and deadlines.
Must be highly organized with strong attention to details.
Expertise with Microsoft Office, with high skill levels in excel and PowerPoint.
Traditional media and email marketing experience is a plus.
Experience working in the Hospitality and/or travel industry Licenses/Certifications: Certification in Google Analytics, Google Ads, Meta, Certified Hospitality Digital Marketer or equivalent.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
The role owns both strategy and execution – planning, launching, optimizing, and evolving dynamic e-commerce and paid media programs tailored to the unique needs, demand patterns, and business goals of individual properties as well as the brand overall.
This role requires a highly adaptable, data-driven marketer who understands that no two properties perform the same, and that strategies must be customized by market, brand, seasonality, and demand drivers.
The Digital Marketing Manager is expected to bring informed recommendations, challenge assumptions with data, and continuously refine approaches to maximize performance at both the portfolio and property level.
Expected Contributions This position, part of Aqua Aston's Commercial Strategy division, works collaboratively with cross-functional teams, including eCommerce, revenue management, sales, marketing, and operational teams, to drive strategic, innovative and forecast-driven tactics for generating revenue and maintaining brand standards.
Creates and oversees the end-to-end strategy and execution of digital marketing campaigns across the portfolio, including defining channel mix, audience strategy, budget allocation, testing frameworks, and performance optimization, while ensuring campaigns are customized by property and aligned to commercial objectives.
Leads cross-channel integration, orchestrating paid search, paid social, metasearch, display, and SEO in a cohesive, data-informed plan.
Owns paid social strategy and execution, ensuring creative, messaging, and audience targeting are aligned with broader campaign objectives and consistent across channels.
Develops strategic KPIs and performance targets in partnership with the Commercial Strategy team and property leaders, and is accountable for translating performance data into clear, actionable recommendations that influence media investment, channel prioritization, and conversion optimization.
Contributes tactical support of SEO initiatives such as keyword research and recommendations, developing meta titles and descriptions, and optimizing local search.
Analyzes website performance metrics, booking data, attribution trends, and customer behavior to help optimize the online booking experience and drive direct bookings.
Clearly articulates insights using data-factual analysis, connecting marketing performance to revenue outcomes and business decisions.
Demonstrates a strategic and outcome-focused mindset, connecting media planning and channel strategy to measurable business results.
Prioritizes initiatives based on impact, scalability, and return on investment.
Strong analytical capability to interpret data, evaluate performance, and turn insights into actionable improvements.
Lead and manage third-party agencies, platforms, and partners as an informed Subject Matter Expert, setting clear expectations, evaluating recommendations critically, and holding partners accountable for performance, efficiency, and ROI.
Owns budget planning decisions, proactively reallocating spend based on performance trends, seasonality, and opportunity to maximize revenue and efficiency.
Prepare performance reports and have the ability to report on and present key campaign metrics and opportunities.
Identifies, evaluates, and tests new and creative growth strategies.
Demonstrates a continuous learning mindset, staying current on evolving e-commerce tools, paid media capabilities, and industry trends, and applying learnings in a practical, performance-driven way.
Monitor the changing landscape of Artificial Intelligence, its related emerging technologies and partners, to make informed, proactive decisions that ensure visibility and inclusion in the future.
Assists with other tasks as needed.
Candidate Profile Education: 4-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 3-5 years' experience in the marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
- OR
- 2-year Associates degree in eCommerce, Marketing, Business Administration or related major; 6 years' experience in the marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.
Experience: Experience in media planning and buying across digital channels.
Extensive experience in strategically developing and executing marketing strategy plans Proficient in Google Analytics 4.
With the ability to interpret data, generate insights, and make data-driven decisions.
Must demonstrate strong functional capability using e-commerce and performance marketing tools, including GA4, SEMRush, Google Search Console, Google Tag Manager, paid media platforms (Google, Meta), and hospitality-specific digital advertising platforms such as the Koddi Digital Advertising and Meta Marketing Platform as it relates to Hilton’s Amplify and Marriott International PLUS systems.
Proficient using MS Office including Word, Excel, and Power Point Extensive experience creating and managing budgeting and forecasting for digital marketing activities.
Proven track record of delivering measurable, successful outcomes through media (e.g., building brand awareness, driving traffic, sales) Experience managing media agencies and leading cross-functional projects with multiple stakeholders.
Must have strong analytic, presentation, and communication skills, both written and verbal.
Must be able to work well under pressure, have excellent time management skills and able to handle multiple projects and deadlines.
Must be highly organized with strong attention to details.
Expertise with Microsoft Office, with high skill levels in excel and PowerPoint.
Traditional media and email marketing experience is a plus.
Experience working in the Hospitality and/or travel industry Licenses/Certifications: Certification in Google Analytics, Google Ads, Meta, Certified Hospitality Digital Marketer or equivalent.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Area VP Resort Operations - South FL & Caribbean
🏢 Marriott Vacations Worldwide
Salary not disclosed
Relocation Benefits Available Position Summary Functions as strategic business leader of a designated Market consisting of several resort properties.
Primary areas of responsibility include leading teams with purview over hotel/resort operations, association governance and compliance, delivery against financial targets, physical asset management, workforce management, and leadership development.
Works with Regional Vice President, General Managers, and other business partners to develop and implement strategies to ensure resorts meet brand standards, targets guest/owner needs, ensures associate satisfaction; and focuses on growing revenues and maximizes financial performance.
Develops and implements market-wide strategies that deliver products and services to meet or exceed the needs and expectations of owners, guests, and associates.
Responsible for the overall strategy and outcomes for the relationship with the Homeowners’ Associations and Owners to include the HOA Board of Directors.
Expected Contributions CORE WORK ACTIVITIES Managing Profitability and Operational Budgets Lead and facilitate the delivery of sustainable business results against growth and profitability objectives.
Supports operations teams in their focus on the critical components of operations to drive guest satisfaction and the desired financial results.
Reviews of financial reports and statements to determine how operations is performing against budget.
Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
Works with direct reports to determine areas of concern and establish ways to improve the department’s financial performance.
Strives to meet and exceed financial goals without compromising guest or associate satisfaction.
Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
Managing Property Operations Ensure strategies and actions to exceed guest expectations and deliver high quality products and services are in place to create owner loyalty and guest satisfaction.
Strive to deliver excellent service in all touchpoints.
Identify service improvements, anticipate challenges, and create competitive breakthrough strategies and initiatives are implemented and communicates follow-up actions to team as necessary.
Ensure core elements of the service strategy are in place to produce the desired results.
Tours properties on a regular basis speaking with associates, owners, and guests to understand business needs and assess operational opportunities.
Travel 60% South Florida & Caribbean Leading Property Operations Teams Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Establishes a vision for product and service delivery and champions the process to ensure alignment amongst the property leadership teams.
Set priorities and drive results through effective organizational management and processes utilizing reliable tools and leveraging resources to include other parts of the organization.
Promote an organizational environment that rapidly assimilates new information to improve business performance through assertive leadership and create a culture of candor.
Maintains high performance levels by assisting property leadership in the hiring of the best, coaching & developing, ensuring everyone understands the expected contributions, addressing performance issues and aligning performance and rewards.
Ensures associates are treated fairly and equitably.
Conducting Human Resources Activities Hire, retain and continually develop diverse, high-caliber talent that makes a strong positive impact on the organization.
Anticipate future talent needs based on business plans.
Develop plans to address skill and resource gaps.
Drives leadership development and human capital strategies to develop and support overall business needs.
Ensure property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.
Ensures effective and rewarding associate recognition programs are in place.
Ensures effective orientation program for associates to receive the appropriate new hire training to successfully perform their job and that promotes engagement and retention.
Ensure associates understand Company, Resort and Departmental expectations and parameters.
Communicates performance expectations in accordance with job descriptions for each position.
Solicits associate feedback, utilizes an “open door” policy, and reviews associate engagement results to identify and address associate problems or concerns.
Observes service behaviors of associates and provides feedback to property leadership.
Use all available on the job training tools to train new associates and provide follow-up training as necessary.
Ensure associates are cross trained to support successful daily operations.
Schedules associates to business demands and tracks associate time and attendance.
Participates in associate progressive discipline procedures.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to working within new work structures, processes, requirements, or cultures.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Integrity: Maintaining and supporting social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Leading Through Vision and Values: Leading through vision and values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with our core values.
Managing Execution Building and Contributing to Teams
- Participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with our core values to always go above and beyond and do the right thing.
Fostering Inclusion: Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute.
Generating Talent and Organizational Capability Organizational Capability
- Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates to achieve department and business objectives.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen
- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific challenges.
Owner Service
- Skill in anticipating and assessing needs, actively looking for ways to help, exceeding expectations for service, and evaluating satisfaction for owners.
General Property Operations
- Knowledge of the operating principles and practices of all property-specific functions to support successful operations of the overall property (e.g., Front Office, Activities, Housekeeping, Food and Beverage, Retail, Loss Prevention and Engineering/Maintenance).
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way, that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Candidate Profile Education and Experience Preferred 4-year bachelor's degree in Business Administration, Resort and Restaurant Management, or related major; 6 years’ experience with progressive responsibility, leading other leaders in hospitality management operations.
Multi-property experience required Vacation ownership experience strongly preferred #LI-SW1 #imvwcorp Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Primary areas of responsibility include leading teams with purview over hotel/resort operations, association governance and compliance, delivery against financial targets, physical asset management, workforce management, and leadership development.
Works with Regional Vice President, General Managers, and other business partners to develop and implement strategies to ensure resorts meet brand standards, targets guest/owner needs, ensures associate satisfaction; and focuses on growing revenues and maximizes financial performance.
Develops and implements market-wide strategies that deliver products and services to meet or exceed the needs and expectations of owners, guests, and associates.
Responsible for the overall strategy and outcomes for the relationship with the Homeowners’ Associations and Owners to include the HOA Board of Directors.
Expected Contributions CORE WORK ACTIVITIES Managing Profitability and Operational Budgets Lead and facilitate the delivery of sustainable business results against growth and profitability objectives.
Supports operations teams in their focus on the critical components of operations to drive guest satisfaction and the desired financial results.
Reviews of financial reports and statements to determine how operations is performing against budget.
Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
Works with direct reports to determine areas of concern and establish ways to improve the department’s financial performance.
Strives to meet and exceed financial goals without compromising guest or associate satisfaction.
Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
Managing Property Operations Ensure strategies and actions to exceed guest expectations and deliver high quality products and services are in place to create owner loyalty and guest satisfaction.
Strive to deliver excellent service in all touchpoints.
Identify service improvements, anticipate challenges, and create competitive breakthrough strategies and initiatives are implemented and communicates follow-up actions to team as necessary.
Ensure core elements of the service strategy are in place to produce the desired results.
Tours properties on a regular basis speaking with associates, owners, and guests to understand business needs and assess operational opportunities.
Travel 60% South Florida & Caribbean Leading Property Operations Teams Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Establishes a vision for product and service delivery and champions the process to ensure alignment amongst the property leadership teams.
Set priorities and drive results through effective organizational management and processes utilizing reliable tools and leveraging resources to include other parts of the organization.
Promote an organizational environment that rapidly assimilates new information to improve business performance through assertive leadership and create a culture of candor.
Maintains high performance levels by assisting property leadership in the hiring of the best, coaching & developing, ensuring everyone understands the expected contributions, addressing performance issues and aligning performance and rewards.
Ensures associates are treated fairly and equitably.
Conducting Human Resources Activities Hire, retain and continually develop diverse, high-caliber talent that makes a strong positive impact on the organization.
Anticipate future talent needs based on business plans.
Develop plans to address skill and resource gaps.
Drives leadership development and human capital strategies to develop and support overall business needs.
Ensure property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.
Ensures effective and rewarding associate recognition programs are in place.
Ensures effective orientation program for associates to receive the appropriate new hire training to successfully perform their job and that promotes engagement and retention.
Ensure associates understand Company, Resort and Departmental expectations and parameters.
Communicates performance expectations in accordance with job descriptions for each position.
Solicits associate feedback, utilizes an “open door” policy, and reviews associate engagement results to identify and address associate problems or concerns.
Observes service behaviors of associates and provides feedback to property leadership.
Use all available on the job training tools to train new associates and provide follow-up training as necessary.
Ensure associates are cross trained to support successful daily operations.
Schedules associates to business demands and tracks associate time and attendance.
Participates in associate progressive discipline procedures.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to working within new work structures, processes, requirements, or cultures.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Integrity: Maintaining and supporting social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Leading Through Vision and Values: Leading through vision and values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with our core values.
Managing Execution Building and Contributing to Teams
- Participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with our core values to always go above and beyond and do the right thing.
Fostering Inclusion: Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute.
Generating Talent and Organizational Capability Organizational Capability
- Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates to achieve department and business objectives.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen
- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific challenges.
Owner Service
- Skill in anticipating and assessing needs, actively looking for ways to help, exceeding expectations for service, and evaluating satisfaction for owners.
General Property Operations
- Knowledge of the operating principles and practices of all property-specific functions to support successful operations of the overall property (e.g., Front Office, Activities, Housekeeping, Food and Beverage, Retail, Loss Prevention and Engineering/Maintenance).
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way, that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Candidate Profile Education and Experience Preferred 4-year bachelor's degree in Business Administration, Resort and Restaurant Management, or related major; 6 years’ experience with progressive responsibility, leading other leaders in hospitality management operations.
Multi-property experience required Vacation ownership experience strongly preferred #LI-SW1 #imvwcorp Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Housekeeper
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $27.30 Job Status: Part-Time (work 20+ hours per week) Are you looking for a place where meaningful moments are made together? At Aqua Aston Hospitality (AAH), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Housekeeper at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free on-site employee parking Complimentary coffee and tea Discounts to onsite food outlets Monthly & quarterly team celebrations and awards Discounts to onsite shops and services Discounted theme park tickets and rental cars Local restaurant discounts As a Housekeeper, a typical day will include: Clean the entirety of villas (I.E.
Kitchens, Bathrooms, Dining Rooms, Bedrooms) according to standards.
Complete assigned tasks (I.E.
Rooms Board) within the scheduled shift.
Replaces all guest amenities such as linens, towels, toiletries, and kitchen items according to standards.
Reports room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk.
Fill the Housekeeping cart with all necessary supplies, transport the cart to the rooms, and return the cart to the designated area at the end of the shift.
Follows all company policies and procedures; reports any maintenance problems, safety hazards, and/or accidents.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Housekeeper at AAH: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
#imvwro Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Housekeeper at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free on-site employee parking Complimentary coffee and tea Discounts to onsite food outlets Monthly & quarterly team celebrations and awards Discounts to onsite shops and services Discounted theme park tickets and rental cars Local restaurant discounts As a Housekeeper, a typical day will include: Clean the entirety of villas (I.E.
Kitchens, Bathrooms, Dining Rooms, Bedrooms) according to standards.
Complete assigned tasks (I.E.
Rooms Board) within the scheduled shift.
Replaces all guest amenities such as linens, towels, toiletries, and kitchen items according to standards.
Reports room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk.
Fill the Housekeeping cart with all necessary supplies, transport the cart to the rooms, and return the cart to the designated area at the end of the shift.
Follows all company policies and procedures; reports any maintenance problems, safety hazards, and/or accidents.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Housekeeper at AAH: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
#imvwro Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Guest Services Associate
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $22.81 Job Status: Part-time (20+ hours per week) Are you looking for a place where meaningful moments are made together? At Aqua Aston Hospitality (AAH), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free on-site parking Complimentary coffee and tea Employee breakroom amenities (refrigerator, microwave) Quarterly celebrations and awards Local restaurant discounts Discounted theme park tickets and rental cars Community service opportunities As a Guest Services Agent, a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc.) Follow up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
Answers telephone calls and routes calls to the proper department as applicable.
May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Guest Services Agent at AAH: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
#imvwro Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free on-site parking Complimentary coffee and tea Employee breakroom amenities (refrigerator, microwave) Quarterly celebrations and awards Local restaurant discounts Discounted theme park tickets and rental cars Community service opportunities As a Guest Services Agent, a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc.) Follow up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
Answers telephone calls and routes calls to the proper department as applicable.
May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Guest Services Agent at AAH: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
#imvwro Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Bike Technician
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Valid Driver's License with clean driving record required.
$17.50 per hour Conduct routine and preventative maintenance on bicycles (e.g., cleaning, changing tires, make adjustments).
Respond to customer requests for assistance or repairs.
Ensure that all flammable materials are stored in OSHA and EPA approved containment devices.
Maintain proper maintenance inventory and requisition parts and supplies as needed.
CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Anticipate and address guests' service needs.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; support team to reach common goals.
Ensure adherence to quality expectations and standards.
Develop and maintain positive working relationships with others; support team to reach common goals.
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, or walk for an extended period of time.
Move up and down ladders, stairs and/or service ramps.
Grasp, turn, and manipulate objects of varying size and weight.
Perform other reasonable job duties as requested by Supervisors.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
$17.50 per hour Conduct routine and preventative maintenance on bicycles (e.g., cleaning, changing tires, make adjustments).
Respond to customer requests for assistance or repairs.
Ensure that all flammable materials are stored in OSHA and EPA approved containment devices.
Maintain proper maintenance inventory and requisition parts and supplies as needed.
CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Anticipate and address guests' service needs.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; support team to reach common goals.
Ensure adherence to quality expectations and standards.
Develop and maintain positive working relationships with others; support team to reach common goals.
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, or walk for an extended period of time.
Move up and down ladders, stairs and/or service ramps.
Grasp, turn, and manipulate objects of varying size and weight.
Perform other reasonable job duties as requested by Supervisors.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sales Executive Team Leader Waikiki (Japanese Speaking)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $16.00 JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis.
May also be responsible for delivering specific training opportunities as required and directed by sales management.
CANDIDATE PROFILE Required: High school diploma or GED; Proficiency in English & Japanese (additional language required for certain positions); Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law; One-year related experience.
Successful Candidates Will Be Willing To: Work at night (occasionally) Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Support Sales Executives Perform sales closings as part of a Take-Over process.
Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.
Assist less experienced Sales Executives with the contract closing process.
Provide coaching and feedback to Sales Executives on a regular basis.
Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills.
This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.
May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.
Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of financing options and present as an approach to ownership.
Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis.
May also be responsible for delivering specific training opportunities as required and directed by sales management.
CANDIDATE PROFILE Required: High school diploma or GED; Proficiency in English & Japanese (additional language required for certain positions); Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law; One-year related experience.
Successful Candidates Will Be Willing To: Work at night (occasionally) Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Support Sales Executives Perform sales closings as part of a Take-Over process.
Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.
Assist less experienced Sales Executives with the contract closing process.
Provide coaching and feedback to Sales Executives on a regular basis.
Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills.
This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.
May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.
Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of financing options and present as an approach to ownership.
Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Hybrid Sales Executive Team Leader
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $14.00 JOB SUMMARY The Hybrid Sales Executive Team Leader position pays a base wage of $14 per hour with production pay.
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis.
May also be responsible for delivering specific training opportunities as required and directed by sales management.
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED, Proficiency in English (additional language required for certain positions), Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law.
Preferred: One-year related experience Successful Candidates Will Be Willing To: Work at night (occasionally), Must be willing to work weekends and holidays as required by business needs.
JOB SPECIFIC TASKS Support Sales Executives: Perform sales closings as part of a Take-Over process.
Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.
Assist less experienced Sales Executives with the contract closing process.
Provide coaching and feedback to Sales Executives on a regular basis.
Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills.
This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.
May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.
Building and Maintaining Customer Base: Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations: Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of financing options and present as an approach to ownership.
Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions: Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others: Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other: Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Remote working/work at home options are available for this role.
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis.
May also be responsible for delivering specific training opportunities as required and directed by sales management.
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED, Proficiency in English (additional language required for certain positions), Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law.
Preferred: One-year related experience Successful Candidates Will Be Willing To: Work at night (occasionally), Must be willing to work weekends and holidays as required by business needs.
JOB SPECIFIC TASKS Support Sales Executives: Perform sales closings as part of a Take-Over process.
Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.
Assist less experienced Sales Executives with the contract closing process.
Provide coaching and feedback to Sales Executives on a regular basis.
Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills.
This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.
May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.
Building and Maintaining Customer Base: Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations: Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of financing options and present as an approach to ownership.
Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions: Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others: Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other: Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Remote working/work at home options are available for this role.
M
Bartender Service
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $17.25 Position Type: Part Time, Seasonal Prepare drink orders for guests according to specified recipes using measuring systems.
Issue, open, and serve wine/champagne bottles.
Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
Prepare fresh garnishes for drinks.
Stock ice, glassware, and paper supplies.
Transport supplies to bar set-up area.
Wash soiled glassware.
Remove soiled wares from bar top and tables and place in designated area.
Anticipate and communicate replenishment needs.
Process all payment methods.
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Secure liquors, beers, wines, coolers, cabinets, and storage areas.
Complete closing duties.
CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, or walk for an extended period of time.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Perform other reasonable job duties as requested by Supervisors.
Where great benefits lead to a life fulfilled.
Competitive Pay Travel discounts Professional Counseling & Family Support Growth and Development Opportunities Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Free Fitness Center use Free Golf Discounted meals, complimentary soft drinks Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Company branded winter coat, uniforms and work shoe stipend provided Monthly phone stipend Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Issue, open, and serve wine/champagne bottles.
Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
Prepare fresh garnishes for drinks.
Stock ice, glassware, and paper supplies.
Transport supplies to bar set-up area.
Wash soiled glassware.
Remove soiled wares from bar top and tables and place in designated area.
Anticipate and communicate replenishment needs.
Process all payment methods.
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Secure liquors, beers, wines, coolers, cabinets, and storage areas.
Complete closing duties.
CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, or walk for an extended period of time.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Perform other reasonable job duties as requested by Supervisors.
Where great benefits lead to a life fulfilled.
Competitive Pay Travel discounts Professional Counseling & Family Support Growth and Development Opportunities Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Free Fitness Center use Free Golf Discounted meals, complimentary soft drinks Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Company branded winter coat, uniforms and work shoe stipend provided Monthly phone stipend Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Butler
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $26.25 Job Status: Casual (0-19 / hours per week).
JOB SUMMARY As an essential part of the guest services team, is responsible to continual improve and maximize each guest’s experience from providing exceptional level of personalized service to ensuring all guests needs are met in a prompt and efficient manner.
Duties are performed in the strictest of confidentiality that of a “personal assistant,” being unobtrusive when not needed and based accordingly on hotel’s standards.
CORE WORK ACTIVITIES 1.
Work with GSA to obtain pre-arrival data for advanced preparation of arrangements to maximize positive guest experience such as: a.
Guest names (ages of children) and contact information b.
Stay dates, flight information and guidance with airport arrival experience c.
Transportation arrangements (i.e.
arrival and departure, car rental, taxi or ride sharing programs) d.
Concierge services (Tours, Activities, Attractions) e.
Food & beverage preferences, requested groceries and allergies f.
Room set-up preferences, housekeeping/special needs and requests 2.
Maintain complete knowledge of and compliance with: a.
Familiarity with guest profiles, maintaining positive guest relations at all-times b.
All departmental services, policies, procedures and standards c.
Correct maintenance and use of equipment as intended d.
Maintaining supplies and all resource materials e.
Weather conditions (current and forecasted) f.
Operation of Opera (Property Management System) g.
Processing miscellaneous charges and payment to guest accounts h.
Anticipation of guest needs, prompt coordination of guest requests i.
Ensuring guest satisfaction (resolve guest complaints) 3.
Perform (or have staff perform) housekeeping duties as requested: a.
Maintain cleanliness, sanitation and organization of guest and work areas b.
Unpacking, packing c.
Laundry, valet (light) pressing, dry cleaning to be sent out d.
Shoe care e.
Jacuzzi and Dry Sauna preparation f.
Dishwashing, general tidying g.
Schedule suite servicing and turndown time with housekeeping h.
Arrange and provide current copies of newspapers and magazines 4.
Perform (or have staff perform) F&B services as requested: a.
Table setting (knowledge of settings, utensils etc.) b.
Beverage service (coffee/tea/wine) c.
Simple cooking or take order for F&B d.
Inventory, procure and replenish pantry when necessary e.
Customize Mugen menu, seek assistance when necessary with food & wine pairings f.
Run dishwasher cycle with used plates, glassware and utensils g.
Assist guest with serving meals h.
Delivery and set-up of amenities as required i.
Inventory and replenishment of kitchen/dining equipment 5.
Perform (or have staff perform) Concierge services as requested: a.
Business services b.
Dining recommendations and reservations c.
Attractions/Activity/Tour planning and reservations d.
Arranging floral options e.
Be familiar with local events and assist with event planning f.
Personal shopping g.
Arrange spa/massage/personal grooming services h.
Child Care arrangements i.
Transportation arrangement 6.
Ensure guests safety and security on property; provide guests with safety and security tips when traveling off property, especially when participating in ocean and other nature activities.
7.
In addition, any other duties directed by hotels management.
#imvwro Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
JOB SUMMARY As an essential part of the guest services team, is responsible to continual improve and maximize each guest’s experience from providing exceptional level of personalized service to ensuring all guests needs are met in a prompt and efficient manner.
Duties are performed in the strictest of confidentiality that of a “personal assistant,” being unobtrusive when not needed and based accordingly on hotel’s standards.
CORE WORK ACTIVITIES 1.
Work with GSA to obtain pre-arrival data for advanced preparation of arrangements to maximize positive guest experience such as: a.
Guest names (ages of children) and contact information b.
Stay dates, flight information and guidance with airport arrival experience c.
Transportation arrangements (i.e.
arrival and departure, car rental, taxi or ride sharing programs) d.
Concierge services (Tours, Activities, Attractions) e.
Food & beverage preferences, requested groceries and allergies f.
Room set-up preferences, housekeeping/special needs and requests 2.
Maintain complete knowledge of and compliance with: a.
Familiarity with guest profiles, maintaining positive guest relations at all-times b.
All departmental services, policies, procedures and standards c.
Correct maintenance and use of equipment as intended d.
Maintaining supplies and all resource materials e.
Weather conditions (current and forecasted) f.
Operation of Opera (Property Management System) g.
Processing miscellaneous charges and payment to guest accounts h.
Anticipation of guest needs, prompt coordination of guest requests i.
Ensuring guest satisfaction (resolve guest complaints) 3.
Perform (or have staff perform) housekeeping duties as requested: a.
Maintain cleanliness, sanitation and organization of guest and work areas b.
Unpacking, packing c.
Laundry, valet (light) pressing, dry cleaning to be sent out d.
Shoe care e.
Jacuzzi and Dry Sauna preparation f.
Dishwashing, general tidying g.
Schedule suite servicing and turndown time with housekeeping h.
Arrange and provide current copies of newspapers and magazines 4.
Perform (or have staff perform) F&B services as requested: a.
Table setting (knowledge of settings, utensils etc.) b.
Beverage service (coffee/tea/wine) c.
Simple cooking or take order for F&B d.
Inventory, procure and replenish pantry when necessary e.
Customize Mugen menu, seek assistance when necessary with food & wine pairings f.
Run dishwasher cycle with used plates, glassware and utensils g.
Assist guest with serving meals h.
Delivery and set-up of amenities as required i.
Inventory and replenishment of kitchen/dining equipment 5.
Perform (or have staff perform) Concierge services as requested: a.
Business services b.
Dining recommendations and reservations c.
Attractions/Activity/Tour planning and reservations d.
Arranging floral options e.
Be familiar with local events and assist with event planning f.
Personal shopping g.
Arrange spa/massage/personal grooming services h.
Child Care arrangements i.
Transportation arrangement 6.
Ensure guests safety and security on property; provide guests with safety and security tips when traveling off property, especially when participating in ocean and other nature activities.
7.
In addition, any other duties directed by hotels management.
#imvwro Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Maintenance Technician I
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $30.77 JOB SUMMARY Responds and attends to guest repair requests.
Communicates with guests/customers to resolve maintenance issues.
Performs preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
Visually inspects tools, equipment, or machines.
Carries equipment (e.g., tools, radio).
Identifies, locates, and operates all shut-off valves for equipment and all utility shut-offs for buildings.
Maintains maintenance inventory and requisitions parts and supplies as needed.
Communicates each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
Displays basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Performs all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.
Tests, troubleshoots and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Programs TV's and performs general housekeeping and engineering-related inventory duties.
Uses the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Displays basic computer skills including inputting air handler schedules and making temperature changes.
CORE WORK ACTIVITIES Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcomes and acknowledges all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates.
Complies with quality assurance expectations and standards.
Stands, sits, or walks for an extended period or for an entire work shift.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends and holidays.
Performs other reasonable job duties as requested by Supervisors.
General Maintenance Displays basic proficiency in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Performs all surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.
Tests, troubleshoots, and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's.
Performs repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Performs general housekeeping and engineering-related inventory duties.
Accident Prevention and Safety Follows company and department safety and security policies and procedures to promote a clean, safe, and secure environment.
Completes appropriate safety training and certifications to perform work tasks.
Follows policies and procedures for the safe operation and storage of tools, equipment, and machines.
Follows Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
Uses proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
Uses the Lockout/Tagout system before performing any maintenance work.
Identifies and corrects unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Maintains a working knowledge of fire sprinkler and emergency power systems and be familiar with the duties and responsibilities of the Fire and Emergency Rescue Teams.
Follows property specific procedures for handling emergency situations (e.g., Fire and Emergency Response Team, evacuations, medical emergencies, natural disasters) to preserve the building and its systems during the emergency and act as quickly and responsibly as possible to return the building to its normal operating status.
Stores all flammable materials in OSHA (Occupational Safety and Health Administration) and EPA (Environmental Protection Agency) approved containment devices.
Install, Maintain, and Repair Items Carries all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to carry out work tasks at all times.
Responds and attends to guest repair requests.
Organizes all painting and maintenance areas properly utilizing the appropriate methods and supplies.
Cleans all tools and equipment and return to the shop and secure in the proper area.
Cleans, lubricates, protects and otherwise maintain all tools and equipment in the resort.
Identifies, locates, and operates all shut-off valves for equipment.
Performs preventive maintenance in a timely manner.
Maintain Building and Property Cleans all engineering areas as directed by Engineering Management.
Observes energy and utilities usage in the resort and on the grounds.
Looks for ways to conserve energy and report any ideas to the Engineering Management.
Maintain records or logs Maintains the preventive maintenance records, inspections, and rounds using a computer management system.
Maintains a proper inventory of parts, materials, equipment, tools, and supplies necessary to perform his/her job.
Maintains maintenance inventory and requisition parts and supplies as needed.
Assures each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
Reads logs, tracks and interprets readings from meters, gauges and other measuring devices in accordance with inspection and rounds procedures.
Assists in the compilation of data for preventive maintenance inspection records.
Guest Relations Addresses guests' service needs in a professional, positive, and timely manner.
Welcomes and acknowledges every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Actively listens and responds positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response) to resolve issues and build trust.
Responds to all guest complaints promptly and, if cannot remedy the situation, let the proper people know so they can follow up and try to satisfy the guest.
Communication Speaks to guests and co-workers using clear, appropriate and professional language.
Follows verbal or written directions pertaining to minor maintenance repairs.
Keeps supervisor updated on assignments.
Maintains communication with supervisors so that all needed materials, tools and supplies are available or on order.
Working with Others Performs daily assigned work orders and follow engineering standard operating procedures.
Works with housekeeping staff and other departments to maintain all rooms, buildings, and property in perfect condition.
Trains and provides technical advice to other engineers as needed or requested.
Work in a team environment and effectively interact with all levels of the organization.
Quality Assurance/Quality Improvement Works in a neat and efficient manner, keeping work areas clean and well organized.
Supports the improvement of engineering services that effectively address problems affecting owners, guests and associates.
Completes all maintenance or repair assignments in a timely, safe and professional manner.
Complies with quality assurance expectations and standards.
Computers/Software Transmits information or documents using a computer.
Enters and retrieves information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.
Creates and maintains computer- and paper-based filing and organization systems for records, reports, documents, etc.
Displays basic computer skills including inputting air handler schedules and making temperature changes.
Physical Tasks Lifts, carries, reaches, bends, and climbs ladders.
Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
Moves up and down stairs and/or service ramps.
Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Visually inspects tools, equipment, or machines (e.g., to identify defects).
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Assists with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds.
Enters and locates work-related information using computers.
Policies and Procedures Protects the privacy and security of guests and coworkers.
Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Maintains confidentiality of proprietary materials and information.
Follows company and department policies and procedures.
Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Performs other reasonable job duties as requested by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Communicates with guests/customers to resolve maintenance issues.
Performs preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
Visually inspects tools, equipment, or machines.
Carries equipment (e.g., tools, radio).
Identifies, locates, and operates all shut-off valves for equipment and all utility shut-offs for buildings.
Maintains maintenance inventory and requisitions parts and supplies as needed.
Communicates each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
Displays basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Performs all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.
Tests, troubleshoots and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Programs TV's and performs general housekeeping and engineering-related inventory duties.
Uses the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Displays basic computer skills including inputting air handler schedules and making temperature changes.
CORE WORK ACTIVITIES Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcomes and acknowledges all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates.
Complies with quality assurance expectations and standards.
Stands, sits, or walks for an extended period or for an entire work shift.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends and holidays.
Performs other reasonable job duties as requested by Supervisors.
General Maintenance Displays basic proficiency in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Performs all surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.
Tests, troubleshoots, and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's.
Performs repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Performs general housekeeping and engineering-related inventory duties.
Accident Prevention and Safety Follows company and department safety and security policies and procedures to promote a clean, safe, and secure environment.
Completes appropriate safety training and certifications to perform work tasks.
Follows policies and procedures for the safe operation and storage of tools, equipment, and machines.
Follows Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
Uses proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
Uses the Lockout/Tagout system before performing any maintenance work.
Identifies and corrects unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Maintains a working knowledge of fire sprinkler and emergency power systems and be familiar with the duties and responsibilities of the Fire and Emergency Rescue Teams.
Follows property specific procedures for handling emergency situations (e.g., Fire and Emergency Response Team, evacuations, medical emergencies, natural disasters) to preserve the building and its systems during the emergency and act as quickly and responsibly as possible to return the building to its normal operating status.
Stores all flammable materials in OSHA (Occupational Safety and Health Administration) and EPA (Environmental Protection Agency) approved containment devices.
Install, Maintain, and Repair Items Carries all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to carry out work tasks at all times.
Responds and attends to guest repair requests.
Organizes all painting and maintenance areas properly utilizing the appropriate methods and supplies.
Cleans all tools and equipment and return to the shop and secure in the proper area.
Cleans, lubricates, protects and otherwise maintain all tools and equipment in the resort.
Identifies, locates, and operates all shut-off valves for equipment.
Performs preventive maintenance in a timely manner.
Maintain Building and Property Cleans all engineering areas as directed by Engineering Management.
Observes energy and utilities usage in the resort and on the grounds.
Looks for ways to conserve energy and report any ideas to the Engineering Management.
Maintain records or logs Maintains the preventive maintenance records, inspections, and rounds using a computer management system.
Maintains a proper inventory of parts, materials, equipment, tools, and supplies necessary to perform his/her job.
Maintains maintenance inventory and requisition parts and supplies as needed.
Assures each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
Reads logs, tracks and interprets readings from meters, gauges and other measuring devices in accordance with inspection and rounds procedures.
Assists in the compilation of data for preventive maintenance inspection records.
Guest Relations Addresses guests' service needs in a professional, positive, and timely manner.
Welcomes and acknowledges every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Actively listens and responds positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response) to resolve issues and build trust.
Responds to all guest complaints promptly and, if cannot remedy the situation, let the proper people know so they can follow up and try to satisfy the guest.
Communication Speaks to guests and co-workers using clear, appropriate and professional language.
Follows verbal or written directions pertaining to minor maintenance repairs.
Keeps supervisor updated on assignments.
Maintains communication with supervisors so that all needed materials, tools and supplies are available or on order.
Working with Others Performs daily assigned work orders and follow engineering standard operating procedures.
Works with housekeeping staff and other departments to maintain all rooms, buildings, and property in perfect condition.
Trains and provides technical advice to other engineers as needed or requested.
Work in a team environment and effectively interact with all levels of the organization.
Quality Assurance/Quality Improvement Works in a neat and efficient manner, keeping work areas clean and well organized.
Supports the improvement of engineering services that effectively address problems affecting owners, guests and associates.
Completes all maintenance or repair assignments in a timely, safe and professional manner.
Complies with quality assurance expectations and standards.
Computers/Software Transmits information or documents using a computer.
Enters and retrieves information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.
Creates and maintains computer- and paper-based filing and organization systems for records, reports, documents, etc.
Displays basic computer skills including inputting air handler schedules and making temperature changes.
Physical Tasks Lifts, carries, reaches, bends, and climbs ladders.
Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
Moves up and down stairs and/or service ramps.
Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Visually inspects tools, equipment, or machines (e.g., to identify defects).
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Assists with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds.
Enters and locates work-related information using computers.
Policies and Procedures Protects the privacy and security of guests and coworkers.
Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Maintains confidentiality of proprietary materials and information.
Follows company and department policies and procedures.
Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Performs other reasonable job duties as requested by Supervisors.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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