Marriott Vacations Worldwide Remote Jobs in Usa
189 positions found — Page 7
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Rooms Controller
Salary not disclosed
Hourly Rate: $27.50 At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Stipend for work shoes Monthly phone stipend As a Rooms Controller, a typical day will include: Assigns a room according to guest requests and preferences whenever possible.
Reviews/Tracks/Accommodates requests for room/check-out changes when possible.
Performs duplicate reservation checks; block rooms.
Confirms reservations and cancellations.
Communicates to appropriate staff that there are guests who are waiting for an available room.
Organizes and coordinates check-in/pre-registration procedures for arriving groups.
Reviews requests for late check-outs and approves according to occupancy.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Rooms Controller at MVW: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Stipend for work shoes Monthly phone stipend As a Rooms Controller, a typical day will include: Assigns a room according to guest requests and preferences whenever possible.
Reviews/Tracks/Accommodates requests for room/check-out changes when possible.
Performs duplicate reservation checks; block rooms.
Confirms reservations and cancellations.
Communicates to appropriate staff that there are guests who are waiting for an available room.
Organizes and coordinates check-in/pre-registration procedures for arriving groups.
Reviews requests for late check-outs and approves according to occupancy.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Rooms Controller at MVW: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Maintenance Technician
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $30.25 Pay Rate: $30.25/hour Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Maintenance Technician I at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks On Site Free Parking – only hotel in Boston to offer! Complimentary work shoe subsidy Complimentary soft drinks Complimentary breakfast offerings Quarterly team meetings with included lunch and recognition Monthly cell phone discounts Fitness center discounts Meal subscription plan discounts As a Maintenance Technician I, a typical day will include: Performs Villa Care Preventive Maintenance tasks as assigned.
(i.e.
Basic Painting; Basic Repairs such as replacing lightbulbs.
Performs temperature readings on appliances/HVAC, etc.) Performs minor building repairs as assigned.
Responds and attends to guest repair requests.
Performs general engineering-related inventory duties.
Participate in regular training for safety, technical knowledge, and career development as applicable.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Maintenance Technician I at MVW: Available to work various shifts, holidays, and both weekend days.
Valid driver's license Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Our Company offers healthcare benefits to eligible associates.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Maintenance Technician I at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks On Site Free Parking – only hotel in Boston to offer! Complimentary work shoe subsidy Complimentary soft drinks Complimentary breakfast offerings Quarterly team meetings with included lunch and recognition Monthly cell phone discounts Fitness center discounts Meal subscription plan discounts As a Maintenance Technician I, a typical day will include: Performs Villa Care Preventive Maintenance tasks as assigned.
(i.e.
Basic Painting; Basic Repairs such as replacing lightbulbs.
Performs temperature readings on appliances/HVAC, etc.) Performs minor building repairs as assigned.
Responds and attends to guest repair requests.
Performs general engineering-related inventory duties.
Participate in regular training for safety, technical knowledge, and career development as applicable.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Maintenance Technician I at MVW: Available to work various shifts, holidays, and both weekend days.
Valid driver's license Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Our Company offers healthcare benefits to eligible associates.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Line Cook
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $34.11 JOB STATUS: Casual (0-19 hours a week) $500 SIGN ON BONUS This bonus is for new hires.
Internal candidates, college programs, rehires and managers are excluded.
Payments are in $250 increments at 90 and 180 days, paid on the following paycheck.
Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Cook at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities (Benefit Eligibility will vary by position) Travel discounts Credit Union Membership Professional Counseling & Family Support Growth and Development Opportunities Site Specific Perks AAA Four Diamond Resort Free daily associate meal Complimentary soft drinks, coffee and tea Monthly & quarterly celebrations and awards Company branded attire for outdoor associates Complimentary work shoes Discounted bus pass Discounts to onsite spa and food outlets Community service opportunities Sustainability awards – Audubon Green Lodging As a Cook, a typical day will include: Operates ovens, stoves, grills, microwaves, and fryers to prepare foods.
Maintains up-to-date knowledge of company food safety programs.
Cooks all potentially hazardous food to correct temperatures following HACCP guidelines.
Follows all food safety and handling policies and procedures.
Sets up and breaks down workstation with required tools, equipment, or supplies.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Cook at MVW: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Internal candidates, college programs, rehires and managers are excluded.
Payments are in $250 increments at 90 and 180 days, paid on the following paycheck.
Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Cook at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities (Benefit Eligibility will vary by position) Travel discounts Credit Union Membership Professional Counseling & Family Support Growth and Development Opportunities Site Specific Perks AAA Four Diamond Resort Free daily associate meal Complimentary soft drinks, coffee and tea Monthly & quarterly celebrations and awards Company branded attire for outdoor associates Complimentary work shoes Discounted bus pass Discounts to onsite spa and food outlets Community service opportunities Sustainability awards – Audubon Green Lodging As a Cook, a typical day will include: Operates ovens, stoves, grills, microwaves, and fryers to prepare foods.
Maintains up-to-date knowledge of company food safety programs.
Cooks all potentially hazardous food to correct temperatures following HACCP guidelines.
Follows all food safety and handling policies and procedures.
Sets up and breaks down workstation with required tools, equipment, or supplies.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Cook at MVW: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Manager Capital Markets
🏢 Marriott Vacations Worldwide
Salary not disclosed
Job Summary
- Reporting to the AVP, Capital Markets, the Manager, Capital Markets supports Marriott Vacations Worldwide’ s (MVW)s global consumer lending programs by delivering accurate reporting and insightful analysis to inform the strategic decision-making process.
This role prepares monthly securitization reports, analyzes delinquency and default trends, and leverages data expertise to query databases and develop and create financial models.
Supports loan monetization activities by performing securitization and warehouse transactions, while providing valuation support for MVW’s loan portfolio.
Overall, the Manager supports the integrity of consumer lending databases and loan performance metrics that contribute to optimizing MVW’s capital structure and global lending operational efficiency.
Consumer Lending
- Collaborates with Sales, New Owner Administration, and Financial Services leaders to execute global consumer lending strategies and ensure alignment across functions.
Monitors global timeshare loan portfolio performance by analyzing delinquency, default, and prepayment trends, and provides insights to optimize consumer lending programs.
Conducts periodic and ad hoc analyses of loan origination and performance trends to support strategic decision-making.
Corporate Liquidity
- Prepares accurate monthly investor reports for existing securitizations and develops automated reporting solutions for new transactions to enhance efficiency.
Evaluates securitization strategies using financial models to quantify and forecast cash flows supporting capital markets initiatives.
Assists in the execution of MVW financing including warehouse funding and securitization issuances.
Corporate Planning, Analysis and Accounting
- Partners with Accounting and Treasury teams to deliver accurate forecasting related to the loan portfolio.
Create analytical tools and reporting frameworks that inform new product development and business decisions.
Develop and present analytics, financial reports, and executive-level presentations for senior management, banking partners, and rating agencies.
Provide cross-functional support to Mortgage Bank, Treasury, Financial Accounting, Resort Development, and other teams as needed.
Assists in the development of budgets and forecasts related to the loan portfolio.
Developing and using systems to organize and keep track of information.
Performs other duties as appropriate.
Candidate Profile
- Education
- Bachelor’s degree in Finance, Accounting, Economics, Mathematics, or related degree or equivalent experience.
Experience
- At least three years of work experience, preferably in corporate finance.
Skills & Attributes
- Knowledge of financial mathematics, accounting, and statistics.
Understanding of mortgage instruments, consumer financing, timeshare or real estate industry.
Ability to apply finance and accounting knowledge to answer questions regarding trends and performance of a loan portfolio.
Analytical and judgment skills.
Ability to manage projects and drive for results.
Communication and presentation capabilities.
Intermediate proficiency using Microsoft Excel, Access, and PowerPoint to perform analysis and produce reports.
Ability to program in Visual Basic or similar programming language preferred.
Capable of managing oneself professionally in a culturally diverse work environment.
Standard work schedule for this role: Monday to Friday 8.30 – 5.00pm Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
- Reporting to the AVP, Capital Markets, the Manager, Capital Markets supports Marriott Vacations Worldwide’ s (MVW)s global consumer lending programs by delivering accurate reporting and insightful analysis to inform the strategic decision-making process.
This role prepares monthly securitization reports, analyzes delinquency and default trends, and leverages data expertise to query databases and develop and create financial models.
Supports loan monetization activities by performing securitization and warehouse transactions, while providing valuation support for MVW’s loan portfolio.
Overall, the Manager supports the integrity of consumer lending databases and loan performance metrics that contribute to optimizing MVW’s capital structure and global lending operational efficiency.
Consumer Lending
- Collaborates with Sales, New Owner Administration, and Financial Services leaders to execute global consumer lending strategies and ensure alignment across functions.
Monitors global timeshare loan portfolio performance by analyzing delinquency, default, and prepayment trends, and provides insights to optimize consumer lending programs.
Conducts periodic and ad hoc analyses of loan origination and performance trends to support strategic decision-making.
Corporate Liquidity
- Prepares accurate monthly investor reports for existing securitizations and develops automated reporting solutions for new transactions to enhance efficiency.
Evaluates securitization strategies using financial models to quantify and forecast cash flows supporting capital markets initiatives.
Assists in the execution of MVW financing including warehouse funding and securitization issuances.
Corporate Planning, Analysis and Accounting
- Partners with Accounting and Treasury teams to deliver accurate forecasting related to the loan portfolio.
Create analytical tools and reporting frameworks that inform new product development and business decisions.
Develop and present analytics, financial reports, and executive-level presentations for senior management, banking partners, and rating agencies.
Provide cross-functional support to Mortgage Bank, Treasury, Financial Accounting, Resort Development, and other teams as needed.
Assists in the development of budgets and forecasts related to the loan portfolio.
Developing and using systems to organize and keep track of information.
Performs other duties as appropriate.
Candidate Profile
- Education
- Bachelor’s degree in Finance, Accounting, Economics, Mathematics, or related degree or equivalent experience.
Experience
- At least three years of work experience, preferably in corporate finance.
Skills & Attributes
- Knowledge of financial mathematics, accounting, and statistics.
Understanding of mortgage instruments, consumer financing, timeshare or real estate industry.
Ability to apply finance and accounting knowledge to answer questions regarding trends and performance of a loan portfolio.
Analytical and judgment skills.
Ability to manage projects and drive for results.
Communication and presentation capabilities.
Intermediate proficiency using Microsoft Excel, Access, and PowerPoint to perform analysis and produce reports.
Ability to program in Visual Basic or similar programming language preferred.
Capable of managing oneself professionally in a culturally diverse work environment.
Standard work schedule for this role: Monday to Friday 8.30 – 5.00pm Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
In House Marketing Executive (expected pay $56,703 to $153,448)*
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $16.00 Are you looking for a place where meaningful moments are made together? $16 hr + commission
*The In House Marketing Executive position pays a base wage of $16 per hour with production pay where the annual pay range (base wages + production pay) for Marriott's Ko Olina Beach Club in 2025 is reasonably expected to be between $56, 703 and $153,448.
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
*The In House Marketing Executive position pays a base wage of $16 per hour with production pay where the annual pay range (base wages + production pay) for Marriott's Ko Olina Beach Club in 2025 is reasonably expected to be between $56, 703 and $153,448.
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Digital Marketing Manager (Aqua Aston Hospitality)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Position Summary The Digital Marketing Manager serves as a Subject Matter Expert (SME) in e-commerce and digital performance marketing, responsible for driving revenue and increasing market share across Aqua Aston’s portfolio of managed condominium resorts, vacation rentals, and hotels in Hawaii and other leisure destinations.
The role owns both strategy and execution – planning, launching, optimizing, and evolving dynamic e-commerce and paid media programs tailored to the unique needs, demand patterns, and business goals of individual properties as well as the brand overall.
This role requires a highly adaptable, data-driven marketer who understands that no two properties perform the same, and that strategies must be customized by market, brand, seasonality, and demand drivers.
The Digital Marketing Manager is expected to bring informed recommendations, challenge assumptions with data, and continuously refine approaches to maximize performance at both the portfolio and property level.
Expected Contributions This position, part of Aqua Aston's Commercial Strategy division, works collaboratively with cross-functional teams, including eCommerce, revenue management, sales, marketing, and operational teams, to drive strategic, innovative and forecast-driven tactics for generating revenue and maintaining brand standards.
Creates and oversees the end-to-end strategy and execution of digital marketing campaigns across the portfolio, including defining channel mix, audience strategy, budget allocation, testing frameworks, and performance optimization, while ensuring campaigns are customized by property and aligned to commercial objectives.
Leads cross-channel integration, orchestrating paid search, paid social, metasearch, display, and SEO in a cohesive, data-informed plan.
Owns paid social strategy and execution, ensuring creative, messaging, and audience targeting are aligned with broader campaign objectives and consistent across channels.
Develops strategic KPIs and performance targets in partnership with the Commercial Strategy team and property leaders, and is accountable for translating performance data into clear, actionable recommendations that influence media investment, channel prioritization, and conversion optimization.
Contributes tactical support of SEO initiatives such as keyword research and recommendations, developing meta titles and descriptions, and optimizing local search.
Analyzes website performance metrics, booking data, attribution trends, and customer behavior to help optimize the online booking experience and drive direct bookings.
Clearly articulates insights using data-factual analysis, connecting marketing performance to revenue outcomes and business decisions.
Demonstrates a strategic and outcome-focused mindset, connecting media planning and channel strategy to measurable business results.
Prioritizes initiatives based on impact, scalability, and return on investment.
Strong analytical capability to interpret data, evaluate performance, and turn insights into actionable improvements.
Lead and manage third-party agencies, platforms, and partners as an informed Subject Matter Expert, setting clear expectations, evaluating recommendations critically, and holding partners accountable for performance, efficiency, and ROI.
Owns budget planning decisions, proactively reallocating spend based on performance trends, seasonality, and opportunity to maximize revenue and efficiency.
Prepare performance reports and have the ability to report on and present key campaign metrics and opportunities.
Identifies, evaluates, and tests new and creative growth strategies.
Demonstrates a continuous learning mindset, staying current on evolving e-commerce tools, paid media capabilities, and industry trends, and applying learnings in a practical, performance-driven way.
Monitor the changing landscape of Artificial Intelligence, its related emerging technologies and partners, to make informed, proactive decisions that ensure visibility and inclusion in the future.
Assists with other tasks as needed.
Candidate Profile Education: 4-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 3-5 years' experience in the marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
- OR
- 2-year Associates degree in eCommerce, Marketing, Business Administration or related major; 6 years' experience in the marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.
Experience: Experience in media planning and buying across digital channels.
Extensive experience in strategically developing and executing marketing strategy plans Proficient in Google Analytics 4.
With the ability to interpret data, generate insights, and make data-driven decisions.
Must demonstrate strong functional capability using e-commerce and performance marketing tools, including GA4, SEMRush, Google Search Console, Google Tag Manager, paid media platforms (Google, Meta), and hospitality-specific digital advertising platforms such as the Koddi Digital Advertising and Meta Marketing Platform as it relates to Hilton’s Amplify and Marriott International PLUS systems.
Proficient using MS Office including Word, Excel, and Power Point Extensive experience creating and managing budgeting and forecasting for digital marketing activities.
Proven track record of delivering measurable, successful outcomes through media (e.g., building brand awareness, driving traffic, sales) Experience managing media agencies and leading cross-functional projects with multiple stakeholders.
Must have strong analytic, presentation, and communication skills, both written and verbal.
Must be able to work well under pressure, have excellent time management skills and able to handle multiple projects and deadlines.
Must be highly organized with strong attention to details.
Expertise with Microsoft Office, with high skill levels in excel and PowerPoint.
Traditional media and email marketing experience is a plus.
Experience working in the Hospitality and/or travel industry Licenses/Certifications: Certification in Google Analytics, Google Ads, Meta, Certified Hospitality Digital Marketer or equivalent.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
The role owns both strategy and execution – planning, launching, optimizing, and evolving dynamic e-commerce and paid media programs tailored to the unique needs, demand patterns, and business goals of individual properties as well as the brand overall.
This role requires a highly adaptable, data-driven marketer who understands that no two properties perform the same, and that strategies must be customized by market, brand, seasonality, and demand drivers.
The Digital Marketing Manager is expected to bring informed recommendations, challenge assumptions with data, and continuously refine approaches to maximize performance at both the portfolio and property level.
Expected Contributions This position, part of Aqua Aston's Commercial Strategy division, works collaboratively with cross-functional teams, including eCommerce, revenue management, sales, marketing, and operational teams, to drive strategic, innovative and forecast-driven tactics for generating revenue and maintaining brand standards.
Creates and oversees the end-to-end strategy and execution of digital marketing campaigns across the portfolio, including defining channel mix, audience strategy, budget allocation, testing frameworks, and performance optimization, while ensuring campaigns are customized by property and aligned to commercial objectives.
Leads cross-channel integration, orchestrating paid search, paid social, metasearch, display, and SEO in a cohesive, data-informed plan.
Owns paid social strategy and execution, ensuring creative, messaging, and audience targeting are aligned with broader campaign objectives and consistent across channels.
Develops strategic KPIs and performance targets in partnership with the Commercial Strategy team and property leaders, and is accountable for translating performance data into clear, actionable recommendations that influence media investment, channel prioritization, and conversion optimization.
Contributes tactical support of SEO initiatives such as keyword research and recommendations, developing meta titles and descriptions, and optimizing local search.
Analyzes website performance metrics, booking data, attribution trends, and customer behavior to help optimize the online booking experience and drive direct bookings.
Clearly articulates insights using data-factual analysis, connecting marketing performance to revenue outcomes and business decisions.
Demonstrates a strategic and outcome-focused mindset, connecting media planning and channel strategy to measurable business results.
Prioritizes initiatives based on impact, scalability, and return on investment.
Strong analytical capability to interpret data, evaluate performance, and turn insights into actionable improvements.
Lead and manage third-party agencies, platforms, and partners as an informed Subject Matter Expert, setting clear expectations, evaluating recommendations critically, and holding partners accountable for performance, efficiency, and ROI.
Owns budget planning decisions, proactively reallocating spend based on performance trends, seasonality, and opportunity to maximize revenue and efficiency.
Prepare performance reports and have the ability to report on and present key campaign metrics and opportunities.
Identifies, evaluates, and tests new and creative growth strategies.
Demonstrates a continuous learning mindset, staying current on evolving e-commerce tools, paid media capabilities, and industry trends, and applying learnings in a practical, performance-driven way.
Monitor the changing landscape of Artificial Intelligence, its related emerging technologies and partners, to make informed, proactive decisions that ensure visibility and inclusion in the future.
Assists with other tasks as needed.
Candidate Profile Education: 4-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 3-5 years' experience in the marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
- OR
- 2-year Associates degree in eCommerce, Marketing, Business Administration or related major; 6 years' experience in the marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.
Experience: Experience in media planning and buying across digital channels.
Extensive experience in strategically developing and executing marketing strategy plans Proficient in Google Analytics 4.
With the ability to interpret data, generate insights, and make data-driven decisions.
Must demonstrate strong functional capability using e-commerce and performance marketing tools, including GA4, SEMRush, Google Search Console, Google Tag Manager, paid media platforms (Google, Meta), and hospitality-specific digital advertising platforms such as the Koddi Digital Advertising and Meta Marketing Platform as it relates to Hilton’s Amplify and Marriott International PLUS systems.
Proficient using MS Office including Word, Excel, and Power Point Extensive experience creating and managing budgeting and forecasting for digital marketing activities.
Proven track record of delivering measurable, successful outcomes through media (e.g., building brand awareness, driving traffic, sales) Experience managing media agencies and leading cross-functional projects with multiple stakeholders.
Must have strong analytic, presentation, and communication skills, both written and verbal.
Must be able to work well under pressure, have excellent time management skills and able to handle multiple projects and deadlines.
Must be highly organized with strong attention to details.
Expertise with Microsoft Office, with high skill levels in excel and PowerPoint.
Traditional media and email marketing experience is a plus.
Experience working in the Hospitality and/or travel industry Licenses/Certifications: Certification in Google Analytics, Google Ads, Meta, Certified Hospitality Digital Marketer or equivalent.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Licensed Sales Executive Steamboat Springs
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $18.75 Targeted Application Deadline: 01/05/2026 Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Compensation The Sales Executive position pays a base wage of $13.65 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $82,900 and $423,000 We are committed to providing associates with affordable health and life benefits.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Trainee, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from Owners.
Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Guest Experience and Company Standards: Welcome and greet all guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Sales Executive Trainee: Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.
The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
One-year related experience is preferred.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
We are committed to providing associates with benefits including: Medical/Dental/Vision Insurance (HSA & FSA available) Paid Time Off Paid Sick Leave per Colorado law Paid Holidays/Paid Floating Personal Days 401(k) Retirement Savings Plan Employee Stock Purchase Plan Group Life/Disability Insurance Tuition Reimbursement Employee Assistance Program Travel Discounts, including a family and friends’ rate Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Compensation The Sales Executive position pays a base wage of $13.65 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $82,900 and $423,000 We are committed to providing associates with affordable health and life benefits.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Trainee, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from Owners.
Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Guest Experience and Company Standards: Welcome and greet all guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Sales Executive Trainee: Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.
The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
One-year related experience is preferred.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
We are committed to providing associates with benefits including: Medical/Dental/Vision Insurance (HSA & FSA available) Paid Time Off Paid Sick Leave per Colorado law Paid Holidays/Paid Floating Personal Days 401(k) Retirement Savings Plan Employee Stock Purchase Plan Group Life/Disability Insurance Tuition Reimbursement Employee Assistance Program Travel Discounts, including a family and friends’ rate Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
On-site Marketing Coordinator ($1,000 Incentive* Potential)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $16.00 Are you looking for a place where meaningful moments are made together? Pay: $16.00/hr + Commission + Training Pay
* Schedule: Full-time/5 days per week, must be available to work weekends and holidays.
Days off are typically consistent (Subject to business needs) Currently offering $1,000 Incentive
* bonus
* Additional terms and conditions and exclusions apply.
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedule sales presentations or offer specially priced vacation packages to guests at on-site location.
Ensure that all guests who attend a sales presentation or purchase a vacation package meet eligibility requirements and are open to learning more about products and services.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Position may require background and drug screening, in accordance with state and local requirements.
Telemarketing, and/or sales experience preferred.
Available to work various shifts, holidays, and weekend s.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* Schedule: Full-time/5 days per week, must be available to work weekends and holidays.
Days off are typically consistent (Subject to business needs) Currently offering $1,000 Incentive
* bonus
* Additional terms and conditions and exclusions apply.
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedule sales presentations or offer specially priced vacation packages to guests at on-site location.
Ensure that all guests who attend a sales presentation or purchase a vacation package meet eligibility requirements and are open to learning more about products and services.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Position may require background and drug screening, in accordance with state and local requirements.
Telemarketing, and/or sales experience preferred.
Available to work various shifts, holidays, and weekend s.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
First Time Buyer Sales Executive - Grande Vista
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sales Executive Licensed (Expected pay $67,539 - $467,201)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $32.50 $32.50/hr + Commission (Training Pay)
** *The Sales Executive Licensed Maui position pays a base wage of $16 per hour with production pay where the annual pay range (base wages + production pay) for The Westin Ka'anapali Ocean Resort Villas Worksite in 2024 was between $67,539 and $467,201.
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
** *The Sales Executive Licensed Maui position pays a base wage of $16 per hour with production pay where the annual pay range (base wages + production pay) for The Westin Ka'anapali Ocean Resort Villas Worksite in 2024 was between $67,539 and $467,201.
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
First Time Buyer Sales Executive - Oceana Palms
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sales Executive Licensed (Japanese Speaking)(Waikiki)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $32.50 JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English & Japanese Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English & Japanese Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Guest Relations Coordinator - $20/hr +Commissions + Training Pay* + $1,000 Incentive* Potential
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $20.00 $20.00/hr + commission + up to $300/week additional training pay
* for the first 10 weeks only Currently offering $1,000 Incentive
* bonus
* Additional terms and conditions and exclusions apply.
Please contact Talent Acquisition Manager, Kristal McLaren at for additional details and requirements related to incentive bonus eligibility.
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Customer Relations, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit eligibility will vary by position As a Coordinator Customer Relations, a typical day will include: Communicates with preview tour customer via telephone before their scheduled arrival and tour date.
You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
Provides detailed information about property amenities.
Engages customers in conversation regarding their stay, property services, and area attractions/offerings.
Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival.
Addresses customers' service needs in a professional, positive, and timely manner.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills.
Always follow company policies and safety procedures.
To Become a Coordinator Customer Relations: Available to work a flexible schedule to include weekends and holidays.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* for the first 10 weeks only Currently offering $1,000 Incentive
* bonus
* Additional terms and conditions and exclusions apply.
Please contact Talent Acquisition Manager, Kristal McLaren at for additional details and requirements related to incentive bonus eligibility.
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Customer Relations, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit eligibility will vary by position As a Coordinator Customer Relations, a typical day will include: Communicates with preview tour customer via telephone before their scheduled arrival and tour date.
You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
Provides detailed information about property amenities.
Engages customers in conversation regarding their stay, property services, and area attractions/offerings.
Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival.
Addresses customers' service needs in a professional, positive, and timely manner.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills.
Always follow company policies and safety procedures.
To Become a Coordinator Customer Relations: Available to work a flexible schedule to include weekends and holidays.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sales Executive FTB
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sales Executive FTB - Sheraton Vistana Villages
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sales Executive Team Leader Waikiki (Japanese Speaking)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $16.00 JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis.
May also be responsible for delivering specific training opportunities as required and directed by sales management.
CANDIDATE PROFILE Required: High school diploma or GED; Proficiency in English & Japanese (additional language required for certain positions); Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law; One-year related experience.
Successful Candidates Will Be Willing To: Work at night (occasionally) Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Support Sales Executives Perform sales closings as part of a Take-Over process.
Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.
Assist less experienced Sales Executives with the contract closing process.
Provide coaching and feedback to Sales Executives on a regular basis.
Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills.
This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.
May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.
Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of financing options and present as an approach to ownership.
Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis.
May also be responsible for delivering specific training opportunities as required and directed by sales management.
CANDIDATE PROFILE Required: High school diploma or GED; Proficiency in English & Japanese (additional language required for certain positions); Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law; One-year related experience.
Successful Candidates Will Be Willing To: Work at night (occasionally) Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Support Sales Executives Perform sales closings as part of a Take-Over process.
Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.
Assist less experienced Sales Executives with the contract closing process.
Provide coaching and feedback to Sales Executives on a regular basis.
Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills.
This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.
May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.
Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of financing options and present as an approach to ownership.
Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
First Time Buyer Sales Executive - Fort Lauderdale
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Sales Executive (Japanese Speaking) (UP TO $10,000 SIGN-ON *POTENTIAL)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $32.50 JOB SUMMARY Currently Offering: UP TO $10 000 Sign-On Bonus potential
* Qualifier: 1-year minimum RECENT Sales experience in the timeshare industry Currently offering a $10,000 SIGN-ON BONUS! $5,000 paid after successful completion of 45 days of employment and $5,000 paid after 6 months of employment.
Must be active employee to be eligible at the time of the payout.
* * Additional terms and conditions apply to the Sign-on Bonus, which terms and conditions will be provided upon hire.
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English & Japanese Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* Qualifier: 1-year minimum RECENT Sales experience in the timeshare industry Currently offering a $10,000 SIGN-ON BONUS! $5,000 paid after successful completion of 45 days of employment and $5,000 paid after 6 months of employment.
Must be active employee to be eligible at the time of the payout.
* * Additional terms and conditions apply to the Sign-on Bonus, which terms and conditions will be provided upon hire.
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English & Japanese Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
Hybrid Sales Executive Team Leader
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $14.00 JOB SUMMARY The Hybrid Sales Executive Team Leader position pays a base wage of $14 per hour with production pay.
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis.
May also be responsible for delivering specific training opportunities as required and directed by sales management.
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED, Proficiency in English (additional language required for certain positions), Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law.
Preferred: One-year related experience Successful Candidates Will Be Willing To: Work at night (occasionally), Must be willing to work weekends and holidays as required by business needs.
JOB SPECIFIC TASKS Support Sales Executives: Perform sales closings as part of a Take-Over process.
Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.
Assist less experienced Sales Executives with the contract closing process.
Provide coaching and feedback to Sales Executives on a regular basis.
Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills.
This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.
May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.
Building and Maintaining Customer Base: Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations: Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of financing options and present as an approach to ownership.
Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions: Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others: Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other: Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Remote working/work at home options are available for this role.
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis.
May also be responsible for delivering specific training opportunities as required and directed by sales management.
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED, Proficiency in English (additional language required for certain positions), Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law.
Preferred: One-year related experience Successful Candidates Will Be Willing To: Work at night (occasionally), Must be willing to work weekends and holidays as required by business needs.
JOB SPECIFIC TASKS Support Sales Executives: Perform sales closings as part of a Take-Over process.
Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.
Assist less experienced Sales Executives with the contract closing process.
Provide coaching and feedback to Sales Executives on a regular basis.
Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills.
This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.
May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.
Building and Maintaining Customer Base: Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations: Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of financing options and present as an approach to ownership.
Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions: Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others: Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other: Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Remote working/work at home options are available for this role.
M
Sales Executive Team Leader
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $16.00 Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Sales Executive Team Leader, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Team Leader, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.
Follow and adhere to the Consultative Sales Process when presenting to Owners and guests.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Work with less experienced Sales Executives to improve their sales process, strategy, script, and presentation skills.
This may include providing specific training opportunities on a one-to-one basis or in a group setting as required and directed by sales management.
Guest Experience and Company Standards: Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Sales Executive Team Leader: Available to work a flexible schedule to include weekends and holidays.
The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
Position may require background and drug screening, in accordance with state and local requirements.
One-year related experience.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Sales Executive Team Leader, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Team Leader, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.
Follow and adhere to the Consultative Sales Process when presenting to Owners and guests.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Work with less experienced Sales Executives to improve their sales process, strategy, script, and presentation skills.
This may include providing specific training opportunities on a one-to-one basis or in a group setting as required and directed by sales management.
Guest Experience and Company Standards: Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Sales Executive Team Leader: Available to work a flexible schedule to include weekends and holidays.
The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
Position may require background and drug screening, in accordance with state and local requirements.
One-year related experience.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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