Logistics And Warehousing Jobs in Pacifica, CA

We’re hiring a Founding Product Manager to help build AI-powered software transforming how logistics operators work.

This is not a feature-factory PM role.

This is a ground-floor opportunity to design and ship a product that turns messy, real-world logistics workflows into simple, trusted, intelligent software.

Who we’re looking for

You’re scrappy, systems-minded, and thrive in ambiguity.

• 3–5+ years shipping B2B SaaS products
• Experience building products from 0→1 (ideally for non-technical users)
• Comfortable operating in highly regulated or operationally complex industries
• Strong product instincts paired with structured thinking
• Bonus: logistics, supply chain, or fintech experience
• Early stage startup experience

You’re excited by turning operational chaos into elegant, intuitive systems.

What you’ll do

• Own end-to-end product execution. from customer discovery and prioritization through delivery and launch
• Map messy, real-world logistics workflows into crisp product experiences
• Work closely with engineering to ship AI features operators trust defining quality bars for accuracy, confidence, and explainability
• Build the product foundation: instrumentation, metrics, release processes, and scalable systems
• Visit customers to deeply understand workflows and pain points
• Partner with GTM to drive adoption, retention, and expansion

This is a true founding PM role. You’ll shape not just features, but the product philosophy and operating system of the company.

Comp

$150K–$200K

0.3–0.8% equity

If you want to build at the intersection of AI and global trade and be the product leader from day one please send in your resume asap

Role & Responsibilities:

• Plan, monitor, direct, and assign workload to station staff.
• Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
• Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
• Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
• Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
• Daily report monitoring validating that KPIs are being met including but not limited to:
• Properly filing AES
• On Time Billing
• Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
• Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
• For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
• Other duties as assigned by management.

Qualifications:

• Bachelor’s degree in related field.
• Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
• Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
• DG, Hazmat, TSA Certification.
• Knowledge of Incoterms.
• Experience handling bonded freight and out-of-gauge or project cargo required.
• A basic understanding of the fundamentals of warehouse and trucking operations required.
• Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
• Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
• Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
• Knowledge in Microsoft Office required, CW1 preferred.

MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

About the role:

The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you’ve completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management.

POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED

What’s in it for you:

• $50,000-$55,000 minimum compensation your first year, based on education
• Includes base salary, sign-on bonus and housing allowance
• Uncapped commission opportunity
• Our average sales representative hits six figures after three years of selling
• Want to know what the top 20% earn? Ask your recruiter
• Relocation assistance package to help you get settled in Cincinnati

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, enjoy solving problems and thinking on your feet
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Receive 6 months of direct training from experienced Logistics Account Executives
• Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
• Participate in hands-on and virtual training sessions
• Develop negotiation skills through prospecting and cold calling
• Build your book
• Use your training to meet sales metrics and become eligible for commission
• Establish relationships to close new customers
• Negotiate prices with customers and carriers
• Resolve freight issues to ensure timely pickup and delivery

What you need:

• Elite work ethic, 100% in-office
• Strong negotiation skills with ability to handle conflict
• Entrepreneurial mindset and exceptional customer service

Why TQL:

• Certified Great Place to Work with 800+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Customs Manager

Location: South San Francisco, CA (Onsite)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Employment Type: Full-Time, Exempt

Compensation Range: $82,500 – $128,000 annually

About the Organization

A global transport and logistics provider is seeking an experienced Customs Manager to oversee and manage local customs brokerage operations in South San Francisco. The organization operates in over 80 countries and delivers end-to-end supply chain solutions including transportation, freight forwarding, customs brokerage, and compliance services.

Position Summary

The Customs Manager is responsible for providing operational leadership and compliance oversight for local customs brokerage activities. This role ensures adherence to U.S. Customs and Border Protection (CBP) regulations, minimizes regulatory and financial risk, and supports efficient import/export processing.

This is a fully onsite leadership role requiring daily presence at the South San Francisco facility.

Responsibilities

• Supervise and manage local customs brokerage operations in alignment with CBP regulations and internal compliance standards

• Monitor transaction volume, reject rates, and entry accuracy

• Ensure timely filing of customs entries and payment of duties, taxes, and government obligations

• Conduct customs entry audits and compliance reviews

• Maintain documentation in accordance with 19 CFR 163

• Ensure responsiveness to CBP communications, notices, and directives

• Provide training and development to customs brokerage staff

• Optimize customs clearance processes to reduce delays and mitigate risk

• Manage relationships with customs authorities and clients

• Utilize ACE Secure Data Portal for compliance and reporting

• Ensure brokerage team has up-to-date access to CBP regulations and Harmonized Tariff Schedule

Required Qualifications

• Active U.S. Customs Broker License (Required)

• Minimum 5 years of experience in customs operations with management and compliance responsibilities

• In-depth understanding of U.S. Customs regulations, import requirements, and international trade practices

• Proficiency in customs valuation and classification methodologies

• Experience with customs automation systems and brokerage software

• Experience conducting audits and compliance assessments

• Strong leadership and team management skills

• Strong analytical and problem-solving abilities

• Excellent communication and interpersonal skills

• Fluent in English (oral and written)

Preferred Qualifications

• Bachelor’s degree in International Trade, Supply Chain Management, or related field

• Experience within global freight forwarding or logistics organizations

• Familiarity with Air & Sea freight forwarding brokerage environments

Compensation & Benefits

• Medical, dental, and vision insurance

• Prescription coverage

• Life insurance

• Short-term and long-term disability

• Health and flexible spending accounts

• 401(k) plan with company matching contributions (up to 5%)

• Paid time off, paid holidays, and floating holidays

• Wellness resources

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

As a Warehouse Receiving Associate, you will be responsible for assisting with warehouse operations and ensuring smooth logistics, including: organize inventory and ensure items are stored properly.

load and unload shipments.

operate warehouse equipment and pallet jacks.

pick, pack, and prepare orders for shipping.

assist in receiving and verifying incoming products.

maintain clean and safe work environment.

conduct regular stock checks and report discrepancies.

coordinate with team to meet productivity goals.

help with labeling and sorting products.

adhere to safety procedures.

use basic computer systems to track inventory.

assist with pulling inventory, prepare shipments, and customer returns.

work closely with shipping carriers to schedule pickups.

help manage paperwork for incoming and outgoing shipments.

work closely with Finance to provide billing and documentation in a timely manner.

work closely with warehouse leads to deal with order and shipping issues.

be constantly mindful of schedules and committed to delivering all tasks on time.

submit timely activity reports as required.

learn company products and services to assist customers.

Duties and responsibilities can change depending on business needs.

FIELD & OFFICE ADMINISTRATOR AND OPERATIONS COORDINATOR

RISE Homes – San Mateo, California

POSITION SUMMARY

RISE Homes is hiring a Field & Office Operations Admin & Coordinator to support the physical and logistical side of our residential real estate business across the San Francisco Peninsula and Bay Area.

This role handles the hands-on execution that keeps listings prepared, marketing materials ready, vendors coordinated on site, and the office organized and professional. You will be out at properties, vendors, printers, and the office daily — ensuring everything is physically in place for listings, marketing, and events.

This is an ideal role for someone dependable, organized, detail-oriented, and comfortable managing many small but important tasks that keep a real estate team running smoothly.

ABOUT RISE HOMES

RISE Homes is a boutique real estate team based in San Mateo specializing in high-coordination residential listings, including probate and trust sales.

Our business manages multiple listings at once across the Bay Area, each requiring vendors, marketing, inspections, staging, and logistics. This role ensures the physical execution of those activities happens reliably and professionally.

CORE RESPONSIBILITIES

LISTING FIELD LOGISTICS

• Install and remove lockboxes at listings
• Pick up and deliver keys between office, agents, and vendors
• Install and remove yard signs and directional signs
• Deliver and set out brochures and property materials
• Check listing readiness before milestones (photos, staging, showings)
• Verify property access for vendors and inspectors
• Coordinate on-site logistics with the remote operations team

VENDOR & PROPERTY COORDINATION (ON-SITE)

• Meet painters, stagers, cleaners, photographers, and contractors at properties
• Provide access and confirm work scope
• Take photos or notes of progress and report back to team
• Confirm vendor completion and readiness
• Pick up or return materials related to listing prep
• Support staging install and removal logistics

(You are the on-site presence ensuring work happens as planned.)

MARKETING MATERIALS & PRINT COORDINATION

• Pick up brochures, flyers, postcards, and signage from printers
• Assemble brochure packets and marketing booklets
• Deliver marketing materials to listings and office
• Maintain inventory of signs, lockboxes, brochure boxes, and materials
• Prepare open house materials and supplies
• Organize and restock marketing storage areas

OFFICE OPERATIONS & PRESENTATION

• Keep office clean, organized, and professional
• Organize marketing materials, supplies, and equipment
• Maintain printer supplies and paper stock
• Assemble listing folders and presentation materials
• Prepare materials for meetings and events
• Ensure office readiness for clients and visitors

LISTING & EVENT SUPPORT

• Prepare open house kits and materials
• Deliver and pick up event supplies
• Assist with setup for client or community events
• Transport materials between office and event locations
• Support outreach and marketing logistics

INVENTORY & EQUIPMENT MANAGEMENT

• Track lockboxes, signs, keys, and marketing materials
• Maintain organized storage systems
• Report damaged or missing equipment
• Prepare materials for new listings
• Ensure supplies are stocked and ready

TOOLS & SYSTEMS

This role uses basic operational tools for coordination and communication:

• Google Drive (checklists, addresses, instructions)
• Slack (team communication)
• Maps / navigation tools
• Printer & office equipment
• Inventory trackers
• Phone camera for property updates

You will coordinate daily with the remote Executive Assistant and agents.

REQUIRED QUALIFICATIONS

• Valid driver’s license and reliable vehicle
• Comfortable driving throughout the Bay Area
• Highly dependable and punctual
• Organized and detail-oriented
• Comfortable handling many small tasks daily
• Professional and respectful with vendors and clients
• Able to lift and transport boxes and materials

IDEAL TRAITS

• Takes pride in organized, clean environments
• Notices details others miss
• Follows instructions precisely
• Self-directed once given tasks
• Calm and reliable under deadlines
• Enjoys hands-on work and movement

WORK STRUCTURE

• Full-time
• Based in San Mateo office
• Daily travel to listings and vendors across Bay Area
• Combination of office and field work
• Some weekend availability for listing needs

SUCCESS IN THIS ROLE LOOKS LIKE

• Listings always have signs, lockboxes, and materials ready
• Vendors have smooth property access
• Marketing materials are stocked and prepared
• Office remains clean and organized
• Events and open houses are prepared smoothly
• Agents never worry about physical logistics

ROLE RELATIONSHIP

This role works closely with:

• Founder & agents
• Remote Executive Assistant / Operations Coordinator
• Vendors and contractors
• Printers and marketing suppliers

You are the physical execution partner to the remote operations lead.

About Us 

Savor is a pioneering food technology company dedicated to transforming the global oils and fats industry. We develop innovative, sustainably produced oils and flavoring systems that serve the food, personal care, and specialty ingredients markets. Our science-led approach and entrepreneurial culture attract partners who share our conviction that better ingredients make a better world. 

Savors commercialization team is a small, highly value-driven, and fast-moving group, working at the intersection of strategy, partnerships, storytelling, and real-world experiences: tastings, chef collaborations, customer launches, and industry events where our product must show up flawlessly. 

We care deeply about how we work, as much as what we build: thoughtful collaboration, high standards, ownership, curiosity, and respect for our products and technology — from science to hospitality. 

The Role 

We’re looking for a highly organized, proactive Commercial Operations & Events Manager to become the operational backbone of our commercialization team. 

You will report directly to our Head of Partnerships and will also work actively with the VP of Commercialization and Brand Manager, helping turn ideas into execution — coordinating events, shipments, communications, and schedules so the team can focus on building relationships and growing the business. This position is primarily centered on events and logistics management (approximately 75%), with the remaining time dedicated to executive support functions. 

This role is ideal for someone who loves making complex things run smoothly and wants meaningful exposure to strategy, partnerships, and startup execution. 

No two weeks look the same: one day coordinating a partner tasting, another organizing sample logistics, preparing materials for an executive meeting, or helping bring a high-profile dinner to life. 

What You’ll Do 

Bring Experiences to Life 

• Coordinate tastings, dinners, demos, and industry events. Note: our more involved tastings will include collaboration with a Culinary / Demo Chef. 
• Manage logistics, timelines, materials, and execution details 
• Help ensure every event reflects our standards for quality and storytelling 
• Lead on-site setup and execution for San Francisco-based events, including the presentation of our food products 

Own Samples & Logistics 

• Coordinate preparation and shipment of customer samples 
• Act as the communication hub between internal teams and external partners regarding samples 
• Track deliveries and maintain inventories of samples and event materials 

Connect Teams & Resources 

• Coordinate across commercialization, marketing, and external creatives (designers, photographers, printers) 
• Prepare simple print and demo materials 
• Maintain organized digital files and shared assets 
• Suggest improvements and build systems for effective work and collaboration & to streamline processes, e.g. using AI tools 
• Coordinate pickups and deliveries tied to food production and events, ensuring smooth logistics across kitchens, partners, and internal teams 
• Drive materials between San Francisco, East Bay, and San Jose when needed 

Keep the Commercial Engine Running 

• Coordinate meetings and follow-ups 
• Support sales operations including customer communications, tracking 
• Maintain organized systems for opportunities, materials, and information 
• Support the commercial leadership with calendar management and scheduling, occasional travel scheduling 

Who Thrives Here 

You might be a great fit if you: 

• Have event management and/or executive assistance experience (5+ years preferred)
• Enjoy both planning and hands-on execution 
• Take pride in details others miss 
• Have a creative eye for all things hospitality 
• Naturally bring structure to fast-moving environments 
• Communicate clearly and follow through reliably 
• Have direct experience in food / hospitality 
• Care about sustainability and mission-driven work 

What We Value 

• Ownership over rigid job boundaries 
• Thoughtfulness and kindness in how we work together 
• Craft and quality in execution 
• Clear communication and reliability 
• Building something meaningful with a small, committed team 

Practical Details 

• Bay Area–based role, preferred around San Francisco, CA 
• Hybrid role: Work is remote most days, with one required weekly in-office collaboration day at our San Jose office. Presence is also required at events and as needed in-office, for example for sample shipments. 
• Driving required between San Francisco, East Bay, and San Jose 
• Occasional evening or event hours, expected 4-5 days per month 
• Ability to transport event materials and product samples 

Logistics 

• Savor offers compensation commensurate with experience, including a base salary of $120k-$150k. Additional benefits include: 
• Equity participation at a meaningful stage in Savor’s growth. 
• Participation in Savor's performance bonus program, currently under development. The program is anticipated to offer a target bonus of 10–15% of base salary, tied to individual and company performance.  
• Health, dental, and vision coverage.   

We are an Equal Opportunity Employer - we do not discriminate in hiring, promotions, or any other way on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.   

Contact with your resume/CV if you are interested in learning more about this opportunity.

Event Coordinator Assistant

Hybrid (3 days onsite, 2 days remote) – Brisbane, CA

To get the best candidate experience, please consider applying for a maximum of 3 applications within

12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.

About the Job:

We are looking for an Event Coordinator Assistant to support the planning and execution of Odoo events in the San Francisco office. This role will work closely with the events team to assist with logistics, preparation, and coordination for webinars, business shows, and Odoo Academy events.

This position is ideal for someone early in their career who is highly organized, proactive, and interested in gaining hands-on experience in event operations.

Responsibilities:

• Support the planning and coordination of Odoo webinars, Odoo Academy sessions, and business shows hosted in the San Francisco office
• Coordinate event logistics including materials preparation, inventory tracking, supply ordering, and shipment management
• Prepare event materials and equipment for local events and team travel
• Help manage event setup, on-site operations, and breakdown to ensure smooth execution
• Track and maintain inventory for event materials and promotional items
• Collaborate with internal teams to support event preparation and logistics
• Provide administrative and operational support to the events team
• Help organize materials and documentation following events

Qualifications:

• Bachelor’s degree or equivalent experience
• 0–2 years of professional experience, preferably in events, operations, marketing, or administrative support
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and stay organized in a fast-paced environment
• Comfortable supporting cross-functional teams
• Proactive attitude and willingness to learn
• Spanish language skills are a plus

Nice-to-Have:

• Knowledge of working in software
• Sociable and outgoing cultural fit
• Strong writing abilities
• Willing to learn constantly and work proactively
• Can lift 50+ lbs

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The salary range for this role is $65,000-$75,000. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and

perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Head of Operations and Manufacturing Ripple Medical | California (Hybrid or Remote) | Full-Time

ABOUT RIPPLE MEDICAL

Ripple Medical is a health tech company on a mission to revolutionize hypertension management with our cuffless blood pressure wearable. Once cleared by FDA, our product will enable patients to easily and accurately monitor blood pressure at home, empowering them and their providers with actionable data to improve outcomes. We're a collaborative, mission-driven team of 33 working in a medical device regulatory environment to bring this technology to the millions of patients who can benefit.

POSITION SUMMARY

The Head of Operations and Manufacturing will own the end-to-end operational infrastructure required to bring Ripple's FDA-regulated cuffless blood pressure monitor to market and scale production. This is a hands-on leadership role for someone who thrives building from zero to one in a regulated environment: selecting contract manufacturers, standing up supply chains compliant with FDA 21 CFR Part 820, establishing ISO 13485-certified quality management systems, and preparing for direct-to-patient fulfillment.

As a company preparing for 510(k) submission and commercial launch, this role is critical to ensuring we can reliably manufacture and deliver a high-quality, FDA-cleared medical device at scale. The ideal candidate brings deep experience in medical device manufacturing (particularly wearable or electro-optical devices), understands regulated hardware supply chains and design transfer, and can roll up their sleeves while building the team and processes for long-term growth.

This position reports directly to the CEO with high visibility to the leadership team and Board of Directors.

KEY RESPONSIBILITIES

Manufacturing & Production

• Lead selection and onboarding of contract manufacturing partners with Class II medical device experience, including RFQ, quality audits, contract negotiation, and ongoing management.
• Own design transfer and manufacturing transfer, working with engineering on DFM principles, Device Master Record (DMR) requirements, and production readiness.
• Establish production planning, forecasting, and capacity management for V&V builds, pilot production, and volume manufacturing.
• Drive continuous improvement in yield, quality, and cost while maintaining FDA and ISO compliance.
• Oversee pilot runs and scale-up, including process validation (IQ/OQ/PQ) and manufacturing controls.

Supply Chain & Procurement

• Build and manage the end-to-end supply chain, including component sourcing, supplier qualification, and inventory management per FDA purchasing controls.
• Develop supplier relationships and negotiate terms while ensuring supply continuity, traceability, and risk mitigation.
• Implement inventory planning to balance working capital with service levels, including buffer strategies for Year 1 launch.
• Monitor and mitigate supply chain risks: component shortages, single-source dependencies, geopolitical factors, and logistics disruptions.

Quality & Regulatory Compliance

• Maintain and improve the ISO 13485-certified QMS in partnership with the quality and regulatory team, ensuring FDA 21 CFR Part 820 compliance.
• Support 510(k) submission activities related to manufacturing, including process validation documentation, DMR development, and device history records (DHR).
• Define incoming inspection, in-process controls, and final product testing consistent with the risk management file.
• Manage product certifications for a Class II device, including FDA registration, UDI compliance, and applicable international requirements.
• Lead root cause analysis and CAPA for quality issues, ensuring post-market surveillance compliance.

Fulfillment & Logistics

• Design the direct-to-patient fulfillment strategy, including 3PL selection with FDA-cleared Class II device experience.
• Establish logistics and distribution for nationwide shipping of a regulated device with chain-of-custody and traceability.
• Develop returns, replacement, and warranty processes that balance patient experience, cost, and compliance.

Team & Organizational Development

• Start as an individual contributor who executes hands-on, then build and lead the operations team through 510(k) clearance and commercial launch.
• Establish operational metrics and dashboards for manufacturing, supply chain, and quality performance.
• Partner with finance on cost modeling, COGS optimization, and operational budgeting.
• Collaborate cross-functionally with engineering, software, regulatory, and commercial teams.

QUALIFICATIONS

• 7-12 years in manufacturing, operations, or supply chain, with 3-5+ years in medical devices (Class II preferred), wearables, or regulated hardware.
• Experience managing contract manufacturers for regulated medical devices, preferably in Asia and/or domestically.
• Experience at or with CMs/EMS providers (Flex, Jabil, Celestica, Plexus, Sanmina) in Class II medical device or wearable programs is a strong plus.
• Track record of design transfer and scaling production from pilot to volume for regulated products.
• ISO 13485 and FDA 21 CFR Part 820 experience required.
• Familiarity with the 510(k) process and manufacturing documentation (process validations, DMR/DHR) strongly preferred.
• Bachelor's in Engineering, Supply Chain, Operations, Biomedical Engineering, or related field; MBA or advanced degree a plus.
• Based in California or travel up to 25%.

COMPENSATION

• Base Salary: $160,000 - $210,000 USD
• Performance Bonus: Tied to company milestones and personal objectives
• Equity: Early-stage stock option grant with meaningful ownership
• 100% Employer-Paid Healthcare: Medical, dental, and vision
• Additional Benefits: 401(k) with company match, flexible PTO

Executive Personal Assistant

60% Executive Support • 40% Personal & Family Support

San Francisco, CA | In-Person | Full-Time

About the Company

Meanwhile is the world's first licensed and regulated Bitcoin life insurance company, founded in 2022 by Zac Townsend and Max Gasner. Operating entirely in Bitcoin from premiums to claims. Meanwhile is on a mission to democratize access to financial protection for a new generation of policyholders. The company has raised over $80M from investors and is building the infrastructure for life insurance in the digital economy.

About the Role

Zac is seeking his first-ever dedicated Executive Personal Assistant, someone who will sit in-office daily and serve as his operational right hand across both his professional and personal life. This is a highly dynamic, judgment-intensive role for someone who thrives in ambiguity, takes full ownership, and moves fast without cutting corners.

The company has scaled from 5 to 24 people, is navigating a major growth phase, and the CEO's time is at a premium. The EPA will be the connective tissue between Zac's work calendar, his home, and the people who depend on him including his team, his wife, and their two young children.

This role is for someone who takes deep pride in execution, anticipates needs, and finds satisfaction in making a founder's life seamlessly functional.

Key Responsibilities

EXECUTIVE & OFFICE SUPPORT

• Own and manage Zac's calendar end-to-end, syncing professional commitments with personal obligations and stakeholder availability (including his wife's schedule)
• Triage Zac's inbox (Superhuman), draft responses, create templates, and escalate only when necessary
• Act as the team-facing point of contact in Slack collect action items owed to Zac, track deliverables, and produce a daily/weekly digest
• Prepare meeting briefs, talking points, pre-reads, and post-meeting follow-ups
• Run light contract review read NDAs and agreements for anything unusual before routing to Zac or General Counsel
• Plan and coordinate quarterly offsites: 2 in SF, 1 in NY, and 1 international destination per year including hotels, travel, agendas, and team logistics
• Handle office management: pantry stocking, equipment inventory, building communications, furniture orders, and vendor coordination
• Support light HR administration: run bi-weekly payroll in Rippling, obtain state tax IDs for new remote hires, complete employment verifications, and onboard new employees into company systems
• Manage vendor documentation internally track and maintain the company's vendor review workflow and records
• Research trip logistics (e.g., who Zac should meet with in NY) listen actively, ask smart questions, and pull in relevant team members
• Support compliance training logistics and internal documentation as needed

PERSONAL & HOUSEHOLD SUPPORT

• Manage and coordinate vendor relationships for the Balboa Terrace residence.
• Manage both vehicles: service appointments, registration, insurance, and roadside issues
• Oversee the SF rental property: coordinate repairs, communicate with tenants, manage contractors
• Assist with ongoing personal errands, travel bookings, family events etc. 
• Keep personal finances organized: manage credit cards to the right accounts, track receipts, and liaise with Zac's accountant when needed
• Coordinate and maintain kids’ home school tutor’s schedules
• Source and book tickets for family activities (ski team, events, travel) without overstepping wife's ownership of trip planning

What Success Looks Like

• Zac's work calendar and personal calendar are fully in sync nothing falls through the cracks
• The office runs smoothly: snacks are stocked, equipment is ready, and team admin is off Zac's plate
• Household vendors are managed proactively Zac and his wife never have to chase anyone
• His wife notices that her own mental load has decreased
• Action items owed to Zac are tracked and followed up without him asking
• Zac is prepared for every meeting and every trip, without having to over-explain
• This person has become a trusted, discreet, indispensable partner

Ideal Candidate

• 5-8+ years of EA/PA experience supporting a founder, CEO, or high-net-worth individual in a fast-moving environment
• Background in a regulated industry (fintech, financial services, legal, or similar) is a strong plus Meanwhile operates in a compliance-heavy environment
• Exceptionally organized with strong calendar management instincts across both professional and personal domains
• High EQ and situational awareness knows when to act independently, when to ask, and when to quietly involve a spouse or third party
• Low ego, hands-on, and proud of excellent execution at every level
• Discreet and trustworthy this person will have access to the family home, financial accounts, and sensitive business information
• Strong written communicator; able to draft in Zac's voice for contracts, internal Slack messages, and vendor communications
• Comfortable being present on-site (office or home) when needed; valid driver's license required
• San Francisco-based or willing to relocate

TECHNICAL PROFICIENCY

• Slack, Asana, Superhuman, Rippling (or similar HRIS)
• Google Workspace (Docs, Sheets, Calendar), macOS, Apple devices
• Claude / ChatGPT comfort with AI tools for research and drafting
• Nice to have: familiarity with regulated financial or compliance workflows

Work Style & Expectations

Zac's day typically runs 8am–4pm in the SF office at 44 Montgomery St, with calls starting at 8am. He is offline from 5–7pm for family time, then back online from 7–10pm. He will send Slacks and emails outside of hours responses are expected during core hours (8am–4pm) unless it's an urgent matter. He is also open to one work-from-home day per week for the right candidate.

The expectation is in-person presence whenever Zac is in the office, and continued on-site work at the office or home on days he is traveling or remote.

Compensation & Benefits

• Salary: $180,000–$280,000 depending on experience
• Health, dental, and vision benefits
• Equity consideration for the right candidate
• Work alongside one of SF's most interesting founders at a category-defining, venture-backed startup