Logistics And Warehousing Jobs in Bartlett

36 positions found

Senior Operations Supervisor - Transportation (Supply Chain/Logistics)
Salary not disclosed
Batavia 2 days ago
Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives.

Supervises most processes directly including workforce and equipment scheduling.

Responsible for making corrective action and disciplinary decisions up to written warning level.

Involved in the hiring process and customer meetings as necessary.

Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization.

Review daily orders for additional private fleet opportunities based on above requirements.

Schedule: Sunday
- Thursday, 7:00AM
- 4:30PM Supporting: Supervisor team of 5 and 65 Drivers Experience: People focused, operationally minded, strong communication skills, safety mindset, continuous improvement, goal oriented, detail oriented, demonstrated leadership skills Salary: $72,500 – $94,00 and bonus eligible up to 12% of base salary Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure.

To learn more visit Major Responsibilities: People: -Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.

Operations: -Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations.

Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.

Finance: -Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.

Safety: -Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.

Growth / Customer Experience: -Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.

Fleet/Assets: -Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.

Other projects and tasks as assigned by supervisor Qualifications: -2
- 4 years related functional experience -High School Diploma or equivalent required -Bachelors Degree preferred -Strong written/oral communication and organizational skills are required -Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required -Regular, predictable, full attendance is an essential function of the job -Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit.

The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.

The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.

With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.

Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain Job Function: Logistics & Supply Chain Job Family: Operations Address: 1200 N Kirk Rd Primary Location: US-IL-Batavia Employer: Penske Logistics LLC Req ID: 2602813
Not Specified
Director of Logistics
Salary not disclosed
Itasca, IL 2 days ago

Reporting into the EVP/COO Enesco, the Director of Logistics will lead and optimize operations by focusing on managing inbound and outbound logistics, ensuring efficiency and cost-effectiveness while maintaining high service levels. The ideal candidate will have extensive experience with brokerage services, contract negotiation, customs processes, and distribution center interactions.


Responsibilities:


  • Oversee and optimize the flow of goods from suppliers to distribution centers and from distribution centers to retail locations.
  • Ensure timely and accurate delivery of products, minimizing delays and disruptions.
  • Leverage brokerage services to facilitate efficient transportation solutions.
  • Evaluate and select appropriate service providers based on performance metrics.
  • Negotiate contracts and freight rates with carriers and service providers.
  • Monitor market trends to secure favorable terms and conditions.
  • Ensure compliance with customs regulations and manage customs documentation.
  • Collaborate with customs brokers to facilitate smooth cross-border shipments.
  • Coordinate with distribution centers to ensure alignment with logistics strategies.
  • Implement best practices for inventory management and order fulfillment.
  • Oversee the order management process, ensuring accuracy and timeliness.
  • Collaborate with sales and operations teams to forecast demand and manage inventory levels.
  • Establish and maintain transloading and cross-docking initiatives to enhance logistics efficiency.
  • Analyze and report on project performance, make adjustments as necessary.


Qualifications:


  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field
  • Minimum of seven (7) years of experience in logistics management within a retail/wholesale environment.
  • Proven expertise in inbound and outbound logistics, brokerage services, and customs processes.
  • Strong negotiation skills with a track record of managing freight rates and contracts.
  • Experience with order management systems and processes.
  • Familiarity with transloading and cross-docking projects.
  • Excellent analytical, problem-solving, and communication skills.


Ad Populum Offers:


  • Opportunity to shape the future of a growing company
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment


The salary on offer for this hybrid position will be $150,000.00 per year.


Ad Populum LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identify, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.


ABOUT AD POPULUM: Ad Populum aligns corporate strategy and fosters growth across its diverse portfolio of legendary brands, including: NECA, the industry leader in pop culture action figures and collectibles, Rubies, the #1 costumes company in the world, Enesco, known for Department 56, a top purveyor of holiday décor, Kidrobot, a globally recognized, premier creator of limited edition art toys, plush and lifestyle accessories, WizKids, a top producer of miniatures and award winning table top games worldwide, JEI, the creators of American icons such as the Chia Pet and Clapper, ExKaliber, an esteemed collective of Amazon brands that ranks among the top 150 Amazon sellers globally, Graceland, Rock n Roll’s top destination and #1 music attraction in the world, Smiffys, a leading global innovator in fancy dress, Halloween and Carnival manufacturing since 1894, and Party City, the global leader in the celebrations industry helping tens of millions of people create unforgettable memories.


Comprised of three wholly-owned business subsidiaries, Enesco is a global leader in the gift, home décor, collectible and accessory industries. Well-known for its Enesco Gift and Department 56 operating businesses, Enesco specializes in designing, manufacturing, marketing, and distributing high-quality contemporary gifts, home accessories, and collectibles to celebrate every occasion and recipient. Enesco Gift and Department 56 customers include large department store chains, mass market channels, online third-party e-tailers, end-consumers, home décor boutiques, and specialty card and gift retailers in over 50 countries. Working with its own sales teams and global distributors, Enesco serves markets in the United States, Europe, Asia, the Americas, and Australia.

Not Specified
Learning Program Manager
Salary not disclosed
Schaumburg, IL 2 days ago

Who We Are


The International Warehouse Logistics Association (IWLA) is a trade association dedicated to supporting warehouse logistics providers across North America. We are elevating our educational portfolio, modernizing our LMS and digital learning infrastructure, and building meaningful learning experiences that help members grow. Our team values collaboration, service, clarity, and continuous improvement.


Who We Seek


We are looking for an LMS & Curriculum Development Manager who is passionate about adult learning, digital learning systems, and creating high‑quality educational experiences for industry professionals. This role is ideal for someone who enjoys organizing complex content, working with subject matter experts, and building structured, scalable learning pathways. If you are service‑oriented, detail‑driven, and energized by supporting members and events, we want to hear from you!


What You Will Do


  • Manage and optimize IWLA’s Learning Management System (LMS).
  • Develop and maintain curriculum frameworks, learning pathways, and certificate programs.
  • Collaborate with subject matter experts (SMEs) to source, review, and improve learning content.
  • Lead the development of IWLA’s Essentials Certificate Program.
  • Support educational programming for IWLA’s Annual Convention and live events.
  • Assist in session planning, presenter support, and ensuring a positive member experience.
  • Analyze LMS data to evaluate program effectiveness and implement improvements.
  • Create structure, organize content, and uphold quality standards across all learning products.
  • Stay current on adult learning practices, adult learning theory, and association education trends.


What You Will Need


  • 3–5+ years of experience in adult learning, L&D, LMS administration, or digital learning operations.
  • Hands-on experience managing or configuring an LMS (any platform).
  • Strong understanding of adult learning theory and professional learning design.
  • Experience collaborating with SMEs, speakers, or industry contributors.
  • Excellent communication, organization, and judgment.
  • Ability to manage multiple projects and meet deadlines with consistency.
  • A service‑focused, team‑oriented approach to work.
  • Bachelor’s degree in Education, Instructional Design, L&D, or related field preferred.
  • Willingness to attend IWLA events and support onsite learning experiences.
  • Bilingual candidates encouraged to apply.


What We Offer


  • An engaging role shaping IWLA’s growing digital learning ecosystem.
  • Opportunities to build and refine curriculum, certificates, and learning pathways.
  • A collaborative, mission-driven team with support from IWLA leadership.
  • Exposure to LMS platforms, adult learning strategy, SME relationships, and association education.
  • No-cost health benefits, dental, vision, life, disability insurance, and employee assistance program.
  • 401(k) matching and financial education resources.
  • 22 Work From Home Days.
  • Professional development support and opportunities for advancement.


Job Type & Compensation

Job Type: Full-time

Pay: $76,000 - $90,000

Expected Hours: 40 per week

Location: Schaumburg, IL (On-Site)

Travel: Up to 20% annually (Annual Convention + education events)


Benefits:

  • 401(k) 6% Match
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • On-site gym
  • Paid time off
  • Vision insurance


Experience:

  • Non-profit accounting: 1 year (Preferred)


Work Location: Schaumburg, IL 60173

  • In person (Required)
Not Specified
Customs Entry Writer
✦ New
🏢 Navia
Salary not disclosed
Schaumburg, IL 4 hours ago

JOB SUMMARY


Navia is where people, technology, and data combine. We are a fully integrated freight and logistics company delivering empowered outcomes across all aspects of the supply chain, including sea freight, air freight, customs clearance, and third-party logistics/e-commerce.


Our Values: Since 2003, we’ve been defined by driving innovation, delivering transparency, leading with high-performance outcomes, and empowering partnerships.


Innovation - Since Navia began, we’ve been an early adopter of technology, and we’ve pushed the boundaries of that technology to drive even greater efficiency. By helping our clients transform their businesses, we’re also transforming our industry for the better.


Transparency - We’ve always believed that greater clarity delivers greater outcomes. That’s why Navia was founded on accountability, integrity, and loyalty. Our services and systems provide full visibility for clients, and our culture is one of total transparency.


Performance - Only people with years of on-the-ground experience can create freight-forwarding solutions that move the industry ahead. We have the leading people, processes, and high-performance technology in place to deliver consistently superior results.


Partnerships - Partnerships are at the heart of Navia. We’re a trusted team with an embedded collective spirit of going beyond the expected. By making the complex simple, we empower our clients to reach heights. With agility, efficiency, and experience, our purpose is simply this: to deliver value.


At Navia, we take pride in offering a truly end-to-end supply chain solution—one that delivers consistent performance across the entire process, not just in select areas. As a growing business, we are focused on strengthening our footprint in North America and expanding our market presence. To support this growth, we are seeking a dedicated Customs Entry Specialist to join our team.


The Customs Entry Specialist will play a key role in ensuring the smooth clearance of goods through customs. Responsibilities include analyzing shipment documents to extract the data required for customs entry, entering that data into the system, and obtaining the necessary clearances. The role also involves communicating clearance status with forwarding partners, coordinating with PGAs and U.S. Customs and Border Protection (USCBP), and responding to any requests. Additionally, the Customs Entry Specialist will help ensure goods are delivered on time and coordinate payment processes when Navia is not acting as the forwarder.


Reports to: Customs Entry Supervisor


KEY DUTIES AND RESPONSIBILITIES

Operational

  • File ISFs timely upon receipt.
  • Monitor workflow to ensure shipments are being cleared timely.
  • Review documents to ensure all information required for customs clearance has been provided.
  • Communicate with clients to collect the required information.
  • Provide CBP and other PGAs documents when requested.
  • Communicate Customs release with clients/forwarders.
  • Attend training seminars.
  • Pay Statements and monitor duty payments.

Accounting

  • Pay fees and bill clients timely.
  • Monitor Accounting reports.
  • Ensure customs billing is complete and timely for customs accounts.
  • Ensure brokerage fees in the forwarding package are correct.



MINIMUM REQUIREMENTS

  • High School with experience or Bachelor's degree
  • 3 to 5 years of professional experience or related training
  • Experience with organization, planning, and follow-through


Preferred

  • Bachelor’s degree in Logistics, Transportation, or Supply Chain Management
  • 5+ years of experience in Customs Brokerage
  • Experience in client-facing roles
  • Experiences with other agencies clearances
  • Experience working in a Excel
  • Competency in Microsoft Office and Google applications


PHYSICAL REQUIREMENTS

  • The job is performed indoors in a traditional office setting. Activities include extended periods of sitting while working at a computer and occasional fast-paced operations and events.
  • The employee is occasionally required to stand, walk, sit, and reach with hands and arms.
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
  • Ability to communicate orally with customers, vendors, management, and co-workers. Regular use of the telephone, virtual meetings, and e-mail for communication. Hearing, vision, and speaking within normal ranges are essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
  • Good manual dexterity for the use of common office equipment such as computers, calculators, and copiers.
  • While performing the duties of this job, the employee is regularly required to sit; use hands to grasp, handle, or feel; and operate a computer keyboard, mouse, and telephone keypad.
Not Specified
Independent Freight Broker Agent
Salary not disclosed
Schaumburg, IL 3 days ago

We are a growing asset based ( over 180 company drivers ) logistics company built for ambitious freight professionals who want true independence with real support. Our mission is to empower freight broker agents with the tools, transparency, and partnership needed to scale their business—without giving up ownership of their clients.

What You’ll Do:

  • Manage freight from cradle to grave
  • Maintain and grow your existing book of business
  • Build long-term relationships with shippers and carriers
  • Negotiate rates and manage daily operations independently
  • Use our systems and support team to scale operation

What We Offer:

  • Independent agent model (no non-compete)
  • Work with your own clients + company freight
  • No startup costs
  • Remote work from anywhere in the U.S.
  • Commission-based compensation (performance-driven)
  • Full back-office, dispatch, safety, and compliance support
  • Access to DAT, Truckstop, CRM, and carrier network
  • Transparent reporting and real-time visibility

What We’re Looking For:

  • 1+ years of freight broker or agent experience
  • Existing book of business preferred
  • Strong negotiation and relationship-building skills
  • Entrepreneurial mindset and self-motivation
  • Must reside in the United States

If you’re an experienced broker agent looking for true independence with real support, we’d love to hear from you.

Benefits:

  • Work from home
Not Specified
Drive with DoorDash - Flexible Schedule
✦ New
Salary not disclosed

Why Become a Shopper with DoorDash?

Turn your shopping skills into extra income. Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. 

Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.

  • Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time.
  • Control your time: Make cash during off-peak hours so you don’t have to schedule your day around the lunch or dinner time rush; don’t wait around for an order when you do the shopping.
  • Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
  • Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
  • Quick and easy start: Sign up in minutes and get on the road fast.*

Basic Requirements

  • 18+ years old** (21+ to deliver alcohol)
  • Any car, scooter, or bicycle (in select cities)
  • Driver's license number
  • Social security number (only in the US)
  • Consistent access to a smartphone

How to Become a Shopper

  • Click “Sign UpApply Now” and complete the sign up process
  • Download the DoorDash Dasher app
  • Activate your Red Card in the Dasher app***

*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.

*Subject to eligibility.

**Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.


Remote working/work at home options are available for this role.
Not Specified
Crew
Salary not disclosed
Schaumburg, IL 3 days ago
Is it you?

Our Crew Members create a warm and friendly shopping experience in our stores. We answer questions, offer suggestions, and ensure our customers know they are welcomed and cared for. We entertain customers and make grocery shopping an exciting adventure.

Some responsibilities may include:

  • Working on teams to accomplish goals
  • Operating the cash register in a fun and efficient manner
  • Bagging groceries with care
  • Stocking shelves
  • Creating signage to inform and delight customers
  • Helping customers find their favorite products

You'll learn a lot. You're not stuck doing one task here. Each Crew Member contributes to creating a WOW customer experience by participating in all aspects of the job.

If you have experience in art including penmanship, working with chalk, and large signage, that's a plus.

If you have a passion for people and a fervor for food, we'd love to meet you. We can teach you the rest.

Stores have the greatest need for people that can work evenings and weekends.

Trader Joe's is an equal-opportunity employer and is committed to hiring a diverse Crew.

Not Specified
Purchasing Agent
Salary not disclosed

Overview:


The Purchasing Agent is responsible for managing the procurement of goods and services while supporting efficient international logistics operations. This role involves sourcing suppliers, negotiating pricing and contracts, issuing purchase orders, and coordinating domestic and international shipments. The position plays a key role in ensuring timely procurement, cost efficiency, and reliable supply chain operations to support the company’s global activities.


Core Responsibilities:


  • Source, evaluate, and maintain relationships with suppliers based on quality, cost, reliability, and service.
  • Negotiate pricing, contracts, and purchasing terms with both domestic and international vendors.
  • Issue and manage purchase orders while tracking procurement status to ensure timely delivery.
  • Coordinate international shipments, including freight forwarding, customs documentation, and import/export compliance.
  • Monitor delivery schedules and proactively resolve shipping delays, supply chain issues, or vendor concerns.
  • Collaborate with internal teams such as sales, production, and accounting to support accurate and timely order fulfillment.
  • Maintain organized records of purchasing activities, logistics documentation, and supplier performance.
  • Ensure procurement and logistics processes comply with company policies and applicable international trade regulations. Experience with these regulations is beneficial but not required.


Qualifications:


  • Experience in procurement, purchasing, logistics, or supply chain operations.
  • Strong negotiation, communication, and analytical skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Proficiency in ERP systems and Microsoft Office Suite (Excel, Word, Outlook).
  • Basic understanding of international shipping processes and documentation such as Incoterms, Certificates of Origin (COO), ECCN, or USMCA is helpful but not required.
  • Experience with global supply chain coordination or international logistics is a preferred.
  • Familiarity with regulatory compliance related to international shipments and trade documentation beneficial but not required.


We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, military or veteran status, sexual orientation, gender identity, marital status, or any other status protected by applicable federal, state, or local law.

Not Specified
Account Executive
✦ New
Salary not disclosed
Itasca, IL 1 day ago

Join Us as an Account Executive & Drive Growth Inside and Out



Ready to build relationships, hunt new business, and farm existing accounts for maximum growth?


Precision Freight is looking for a dynamic, results-driven Account Executive to develop new client opportunities and deepen key partnerships. If you excel at full-cycle sales, from prospecting to closing to expanding, this is your chance to grow and earn with a team dedicated to your success.


Your Impact:

As an Account Executive at Precision Freight, you’ll drive revenue growth through a mix of inside and outside sales activities. You’ll hunt new business using the tools and leads we provide, while farming and expanding your assigned accounts—all supported by our internal operations team.


What You’ll Do:

  • Generate new business through a combination of inside sales outreach and outside, in-person client meetings.
  • Farm and grow existing accounts by building deep relationships and identifying upsell/cross-sell opportunities.
  • Utilize provided tools, leads, and CRM to prospect, pipeline, and close new logistics opportunities.
  • Develop tailored logistics solutions that meet both prospect and existing client supply chain needs.
  • Own the full sales cycle from first contact to negotiation to onboarding and ongoing growth.
  • Collaborate with internal operations teams to ensure seamless service execution
  • Achieve and exceed monthly sales targets for both new business and account expansion.


What We’re Looking For:

  • 1+ years of experience in business development, sales, or account management in logistics.
  • Hunter-farmer mindset: Proven ability to prospect new business and grow existing accounts.
  • Comfort with inside sales outreach and outside client meetings (local travel may be required).
  • Strong negotiation, communication, and relationship-building skills.
  • Self-motivated, goal-oriented, and able to manage a sales pipeline effectively.
  • Familiarity with CRM systems and sales tools is a plus, we provide training and tech support.


Why Join Precision Freight?

  • Uncapped Earning Potential: Competitive base salary plus commission and bonus structure.
  • Full Sales Support: We provide leads, tools, and an operations team so you can focus on selling.
  • No Carrier Management: Internal teams handle execution, you focus on customers and growth.
  • Full Benefits Package: Health, Dental, Vision.
  • Future Planning: 401(k) with company match.
  • Career Growth: Clear path to Senior Account Manager and sales leadership roles.
  • Supportive Team: Collaborative, employee-first culture with experienced leadership.
  • Extra Incentives: Referral bonus program and cross-selling rewards.


Who We Are:

Precision Freight is a trusted logistics partner built on reliability, expertise, and a commitment to excellence. Since 2011, we’ve completed over 60,000 on-time deliveries for 300+ satisfied customers. We’re more than a logistics company, we’re a team dedicated to building careers and delivering results.


Learn more about us: to Grow With Us?

If you’re a motivated sales professional who loves hunting new business and farming long-term relationships we want to hear from you.


Apply today and let’s build the future together.

Questions? Reach out to our hiring team at

Not Specified
Customer Service Lead
✦ New
Salary not disclosed

Customer Service Lead – Hoffman Estates, IL

$66,000–$76,000 Depending on Experience + Full Benefits, PTO, and More


For over 45 years, our team has supported customers by delivering high-quality products and reliable service they can count on. In manufacturing, timing, accuracy, and communication are critical, and our customer service team plays a key role in ensuring every order moves smoothly from production to delivery.


We are looking for a Customer Service Lead to guide our customer service team and help ensure seamless communication between customers, production, and internal departments. In this role, you’ll provide hands-on leadership, support your team’s development, and ensure customers receive accurate information, timely updates, and exceptional service.


This is a high-impact opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and naturally motivates others to perform at their best.


Responsibilities

  • Lead, mentor, and support a customer service team, ensuring accurate and timely communication with customers regarding orders, production timelines, and delivery schedules.
  • Serve as the liaison between customer service, production, logistics, and management to ensure smooth coordination and alignment.
  • Assist with training, performance feedback, and professional development for team members.
  • Monitor order processing and customer requests to ensure accuracy, efficiency, and on-time fulfillment.
  • Identify opportunities to improve workflows, increase operational efficiency, and enhance the overall customer experience.
  • Step in during high-volume periods to assist with order management, customer inquiries, and issue resolution.
  • Oversee daily customer service operations including order entry, order tracking, invoicing, and communication regarding production status.
  • Foster a collaborative, solutions-focused team environment that prioritizes responsiveness and reliability.


Qualifications

  • 2+ years of corporate customer service experience - manufacturing/distribution environment preferred but not required.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to coordinate with cross-functional teams including production, logistics, and sales.
  • High-energy, positive leader who performs well in a fast-paced operational setting.
  • Self-starter who adapts quickly, takes initiative, and leads by example.


Corporate Resources, on behalf of our client located in Hoffman Estates, is hiring a Customer Service Lead.

Not Specified
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