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EXPERIENCE: Minimum 2+ years working in a luxury retail environment

OVERVIEW

Tanya Taylor is seeking a stylist to join the retail team at their Madison Avenue Flagship. Only part-time candidates will be considered.

Responsibilities:

Client Management:

• Greet customers as they arrive in the store and style them based on their shopping needs
• Serve as a brand storyteller and help create an inclusive environment for our customers
• Execute purchases and returns at the checkout counter
• Restock and organize merchandise on the sales floor
• Resolve customer complaints and issues in a timely and professional manner
• Lead customer service quality to meet customer expectations by offering excellent customer service standards
• Develop dedicated Tanya Taylor customers, implement appropriate CRM tools and maintain customer database
• Act as brand ambassador to strengthen/form relationships with VIP clientele/prospect customers

Administrative & Operations Management:

• Support in inventory and cycle counts to ensure alignment and partnership between front of house and back of house
• Help prevent shrinkage by playing an active role on the sales floor
• Support management by sharing sales + anecdotal customer data for reporting

Business Development and Performance Management:

• Work cross-functionally with corporate partners to drive and increase sales performance for overall business
• Analyze the business, propose, and implement action plans to improve results, generate sales for each product category
• Identify new opportunities to attract and retain clients
• Support store events to grow the business and brand awareness
• Work closely with the merchandising + logistics teams to ensure that appropriate stock and assortment levels are met on the floor

ADDITIONAL INFORMATION

Qualifications:

• Minimum 2 years of previous retail experience
• Womenswear and/or luxury experience preferred
• Established client relationships
• Sales-inclined and goal oriented
• Excellent social skills: the ability to communicate optimally both verbally and in writing.
• Has a friendly and professional demeanor
• Passionate about fashion and styling
• Ability to use POS system and its inventory management functions
• Ability to work in a collaborative team environment
• Ability to lift boxes/weight up to 30 lbs
• Must have flexible schedule: some nights, weekends, and holidays as needed

ABOUT TANYA TAYLOR

Tanya Taylor is a New York based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 through 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.

The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

This is a part-time position - Friday, Saturday, and Sunday

BOUTIQUE ASSISTANT ROLES AND RESPONSIBILITIES

The Boutique Assistant elevates the in-store experience by consistently delivering memorable moments. They will execute best practices by optimizing hospitality and store amenities to create unique experiences. The Boutique Assistant will utilize their knowledge of products and services to maximize customer satisfaction during each interaction.

• Deliver an exceptional welcome to clients and ensure outstanding hospitality throughout their visit.
• Manage the flow of boutique traffic to ensure that all clients are attended to in a timely manner.
• Assist the sales team with various activities to facilitate a seamless customer experience (running product, gift wrapping, beverage service, data capture, etc.).
• Assist with CRM-related activities, including data entry and reporting.
• Oversee the general upkeep and appearance of the sales floor.
• Assist the service department when necessary.
• Assist in merchandising and display maintenance (e.g., understock organization, maintaining proper visual standards, wrap area stocking).
• Develop an understanding and knowledge of products.
• Understand and comply with security and operational procedures (product handling, inventory control, etc.).
• Uphold Brown & Co standards while projecting an approachable and professional image by adhering to the dress code.
• Assist with special projects as needed.
• Help with special events.

PREFERRED SKILLS

• Previous retail experience required; luxury retail, service, or hospitality experience is a plus.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Collaborative approach and a "can-do" attitude.
• Outgoing personality.
• Ability to work retail hours, including nights, weekends, and holidays.

REQUIRED QUALIFICATIONS

• Must have authorization to work in the United States.
• Ability to operate company POS systems.

Sloane Boutique is now actively looking for FALL/HOLIDAY PART TIME SALES ASSOCIATES in our MOUNT PLEASENT area store location

Key Responsibilities:

• Customer Interaction: Assisting customers with finding merchandise, providing product information, and creating a positive shopping experience.
• Sales and Transactions: Processing sales transactions, handling cash and payments, and maintaining accurate records.
• Merchandising: Assisting with the upkeep of displays, stocking shelves, and maintaining the overall appearance of the store.
• Inventory Management: Helping with receiving and organizing new inventory.
• General Tasks: Performing other duties as assigned by management.

Required Skills and Experience:

• Customer Service: Excellent interpersonal skills and a friendly, approachable demeanor.
• Sales Experience: Prior experience in a retail sales environment is preferred but not required.
• Communication Skills: Ability to communicate effectively with customers, colleagues, and management.

please contact through Linkedin

Employment Type PART TIME Position12-18 hours per week (2-3 days)

Above regional competitive boutique pay $$$

Employee Discount on all clothing

pay up to $20 per hour based upon experience

We can't wait to have you join our family !

why wait ...apply today !

Sorry no store walk ins please - apply through Linkedin.