Legal Jobs in Hell, MI

This off-shift position is located within our Plant 10 Whitehall Casting Operation and will direct and motivate the manufacturing work force to produce products of high quality in the most efficient and safe manner and ensure that scheduling meets business and customer needs.

Responsibilities

• Supervises an effective team; includes planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime, and leaves of absences), assisting with career development (motivates, coaches, and trains to acquire maximum quality, productivity, morale, and cooperation), approving time and attendance, and prioritizing and making work assignments.
• Provides effective feedback to employees, both positive and negative. Maintains appropriate documentation for all disciplinary actions taken.
• Provides training and mentoring to new Supervisors.
• Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures.
• Maintains compliance with the collective bargaining agreement. Interfaces between management and union officials. Handles grievances.
• Ensures compliance with company policies, procedures, and practices.
• Schedules production and work teams.
• Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Promotes EHS and continuous improvement initiatives and culture.
• Implements ABS principles and initiatives and is the 6S program leader.
• Interacts with their employees and other departments in order to manage the flow of product through the operation.
• Maintains inventories, as applicable.
• Creates a total awareness among assigned employees of Company policies, regulations, procedures, and business initiatives. Enforces compliance and acts as a positive resource for information and questions.
• Responds to emergencies. Assists in troubleshooting production problems. Investigates and analyzes. Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality, and other factors.
• Prepares and analyzes documentation as required (i.e. production reports, log sheets, etc).
• Reviews work procedures for safety regulations and concerns.
• Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
• Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.
• Performs audits for safety compliance; facilitates the 6S audit program.
• Assists with budget and goal setting of the operation.
• Complies with all EHS rules required for the work environment.
• Performs other duties, as assigned.

Job Roles

• Anticipation--asks questions to understand needs of multiple stakeholder groups; prepares operation for optimal execution; contributes as a strategic partner to planning process
• Reliability--leads by example; provides goal and measurement information to others; facilitates safe environment; works effectively within parameters of bargaining unit contract
• Optimizer--improves processes; executes production for maximal output; eliminates waste; increases quality; aligns activity and resources to desired outcomes; sets others up for success
• Facilitator--interacts with internal and external stakeholders at multiple levels; furnishes accurate instructions to others; acts as liaison between planning, management and execution elements of the business
• Responsiveness--deals effectively with the unforeseen; modifies labor schedule or other variables as needed based on circumstances
• Influence-- delegates effectively; capable of explaining the why behind a recommendation or directive; advocates for the business; maintains approachability; deals with conflict and change effectively
• Organization and structure--plans daily; coordinates to deliver on time; ensures efficiencies while balancing priorities of multiple projects and stakeholder groups; has contingency plans
• Observation--sees and hears through the lens of performance; enables accuracy in scheduling, quality in production and relationship with customers; makes recommendations and changes based on patterns and data; monitors for feedback and communicates findings; sees physical and personnel issues and acts on observations; has a finger on the pulse of what occurs within the plant
• Ownership--accepts accountability for the performance of others and the business; inspires ownership and improvement in others; invites measurement

Basic Qualifications:

• High School Diploma or GED from an accredited institution
• Minimum of 3 years leadership experience
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

• Experience supervising in a manufacturing environment
• Experience with TPM, Synchronous Mfg., and Kaizen Concepts
• Must be able to communicate effectively with all levels of the organization, have good team building skills, excellent people skills; ability to handle multiple tasks, technically oriented
• Must be energetic and a self-starter, able to promote and implement change, have good PC skills, good telephone skills, strong organizational skills, and ability to promote a continuous improvement atmosphere

• 
  
• 37.97 per hour
  
• Shift Premium for 2nd and 3rd shifts
  
• Avg 15 paid holidays per year
  

• 
  
• Setting, repair and maintenance of blowers, fans, weldments, dock levelers and plates, balancers and dynamometers.
  
• Responsible for moving tables, benches, cabinets, requiring powered vehicles or hoists outside of departments. Internal movement is a departmental responsibility unless otherwise requested by the department.
  
• Fabrication and installation of tanks, stands, guard rails, roller conveyors, bollards, steel platforms and stairs, and drive couplings. (Tanks requiring certification are not included).
  
• Responsible for specialized rigging and hoist or crane operation when lifting, unloading, installing, moving or setting equipment and machinery.
  
• Responsible for welding, burning, heating, cutting and fabrication of all metal unless otherwise assigned to specific trade.
  
• Installation and replacement of belts on furnaces, washers, fans, conveyors and ovens.
  
• Responsible for fabrication, bending and straightening hooks, baskets and lifting fixtures.
  
• Installation of building supply transformers, including mounts.
  
• Responsible for installation and repair of overhead lift doors, track, frame and accessories.
  
• Common lifting, transport of unstable loads trade specific material.
  

• 
  
• GED or High School Diploma is required
  
• Certified Journeyperson card holder or ability to document 8 years of experience
  
• Must possess good written and verbal communication skills
  

• 
  
• This position is not open for Visa sponsorship or to existing Visa holders
  
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
  
• Final candidate must successfully complete a criminal background check
  
• Final candidate may be required to successfully complete a pre-employment drug screen
  
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
  
• EEO - Disabled/Veterans
  

• 
  
• Clock in & out of appropriate job operations
  
• Read, interpret, and apply information from engineering drawings
  
• Adhere to job plans per job travelers
  
• Set-up multiple types of jobs
  
• Operate CNC Gear Grind Equipment (Using CBN form wheels & dressable grit wheels)
  
• Basic Maintenance of CNC gear grind machines (KAPP, Hofler, Klingelnberg)
  
• First part quality inspections
  
• Use precision measurement equipment (Use of micrometers, MBW & MOW checks)
  
• Consistently produce quality parts. (Understanding of gear terminology. LEAD, SPACING, PROFILE Etc.)
  
• Adhere to directions and instructions of direct supervisor
  
• Other duties as assigned.
  

• 
  
• High school diploma or equivalent required.
  
• Post-secondary CNC related certificate or degree preferred.
  
• Minimum of 2 years of Gear Grind operations
  
• Ability to read, understand and correctly interpret blueprints, planning and manufacturing specifications.
  
• Thorough understanding of or the ability to quickly learn production equipment.
  
• Strong analytical and problem-solving skills.
  

• 
  
• Ability to use hand tools.
  
• Physical ability to operate and repair machines.
  
• Prolonged periods of standing, walking, bending, or stretching
  
• Work may require bending, carrying, lifting to fifty (25) pounds, pulling, pushing, and standing.
  
• Assistance is required for lifting over 25 pounds.
  

• 
  
• 15 Days Paid Time Off (annual allotment), Prorated PTO based on date of hire
  
• Company Paid Holidays
  
• Volunteer PTO Program
  
• 2nd Shift hourly positions receive 15% shift Premium
  
• Health Insurance starting on your first day
  
• Company Paid Short Term Disability, Long Term Disability, Life Insurance, Accidental Death, and Dismemberment (AD&D)
  
• Paid Parental Leave
  
• Employee Assistance Program
  
• 401(k) Match (75% match up to 6%)
  
• Company Employee Relations Team Events (i.e., Holiday Party, Family trunk or treating, Car Show and much more!)
  
• Recognition and Service Award Programs
  
• Educational Assistance Program
  
• Employee Referral Program
  
• Onsite Fitness Center - Free!
  
• Climate controlled environment
  

• Integrity - Do the right thing for our stakeholders. We value safety, diversity, and respect.
• Teamwork - Win as One team-one company. Solicit help and assist others.
• Continuous Improvement - Pursue zero defect quality. Attack problems and relentlessly raise the bar.
• Innovation - Passion for growing the business. Lead through ingenuity and entrepreneurship.
• Act with Velocity - Partner, anticipate and communicate. Proactively solve problems.
  

This off-shift position is located within our Plant 10 Whitehall Casting Operation and will direct and motivate the manufacturing work force to produce products of high quality in the most efficient and safe manner and ensure that scheduling meets business and customer needs.

Responsibilities

• Supervises an effective team; includes planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime, and leaves of absences), assisting with career development (motivates, coaches, and trains to acquire maximum quality, productivity, morale, and cooperation), approving time and attendance, and prioritizing and making work assignments.
• Provides effective feedback to employees, both positive and negative. Maintains appropriate documentation for all disciplinary actions taken.
• Provides training and mentoring to new Supervisors.
• Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures.
• Maintains compliance with the collective bargaining agreement. Interfaces between management and union officials. Handles grievances.
• Ensures compliance with company policies, procedures, and practices.
• Schedules production and work teams.
• Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Promotes EHS and continuous improvement initiatives and culture.
• Implements ABS principles and initiatives and is the 6S program leader.
• Interacts with their employees and other departments in order to manage the flow of product through the operation.
• Maintains inventories, as applicable.
• Creates a total awareness among assigned employees of Company policies, regulations, procedures, and business initiatives. Enforces compliance and acts as a positive resource for information and questions.
• Responds to emergencies. Assists in troubleshooting production problems. Investigates and analyzes. Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality, and other factors.
• Prepares and analyzes documentation as required (i.e. production reports, log sheets, etc).
• Reviews work procedures for safety regulations and concerns.
• Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
• Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.
• Performs audits for safety compliance; facilitates the 6S audit program.
• Assists with budget and goal setting of the operation.
• Complies with all EHS rules required for the work environment.
• Performs other duties, as assigned.

Job Roles

• Anticipation--asks questions to understand needs of multiple stakeholder groups; prepares operation for optimal execution; contributes as a strategic partner to planning process
• Reliability--leads by example; provides goal and measurement information to others; facilitates safe environment; works effectively within parameters of bargaining unit contract
• Optimizer--improves processes; executes production for maximal output; eliminates waste; increases quality; aligns activity and resources to desired outcomes; sets others up for success
• Facilitator--interacts with internal and external stakeholders at multiple levels; furnishes accurate instructions to others; acts as liaison between planning, management and execution elements of the business
• Responsiveness--deals effectively with the unforeseen; modifies labor schedule or other variables as needed based on circumstances
• Influence-- delegates effectively; capable of explaining the why behind a recommendation or directive; advocates for the business; maintains approachability; deals with conflict and change effectively
• Organization and structure--plans daily; coordinates to deliver on time; ensures efficiencies while balancing priorities of multiple projects and stakeholder groups; has contingency plans
• Observation--sees and hears through the lens of performance; enables accuracy in scheduling, quality in production and relationship with customers; makes recommendations and changes based on patterns and data; monitors for feedback and communicates findings; sees physical and personnel issues and acts on observations; has a finger on the pulse of what occurs within the plant
• Ownership--accepts accountability for the performance of others and the business; inspires ownership and improvement in others; invites measurement

Basic Qualifications:

• High School Diploma or GED from an accredited institution
• Minimum of 3 years leadership experience
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

• Experience supervising in a manufacturing environment
• Experience with TPM, Synchronous Mfg., and Kaizen Concepts
• Must be able to communicate effectively with all levels of the organization, have good team building skills, excellent people skills; ability to handle multiple tasks, technically oriented
• Must be energetic and a self-starter, able to promote and implement change, have good PC skills, good telephone skills, strong organizational skills, and ability to promote a continuous improvement atmosphere

This off-shift position is located within our Plant 10 Whitehall Casting Operation and will direct and motivate the manufacturing work force to produce products of high quality in the most efficient and safe manner and ensure that scheduling meets business and customer needs.

Responsibilities

• Supervises an effective team; includes planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime, and leaves of absences), assisting with career development (motivates, coaches, and trains to acquire maximum quality, productivity, morale, and cooperation), approving time and attendance, and prioritizing and making work assignments.
• Provides effective feedback to employees, both positive and negative. Maintains appropriate documentation for all disciplinary actions taken.
• Provides training and mentoring to new Supervisors.
• Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures.
• Maintains compliance with the collective bargaining agreement. Interfaces between management and union officials. Handles grievances.
• Ensures compliance with company policies, procedures, and practices.
• Schedules production and work teams.
• Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Promotes EHS and continuous improvement initiatives and culture.
• Implements ABS principles and initiatives and is the 6S program leader.
• Interacts with their employees and other departments in order to manage the flow of product through the operation.
• Maintains inventories, as applicable.
• Creates a total awareness among assigned employees of Company policies, regulations, procedures, and business initiatives. Enforces compliance and acts as a positive resource for information and questions.
• Responds to emergencies. Assists in troubleshooting production problems. Investigates and analyzes. Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality, and other factors.
• Prepares and analyzes documentation as required (i.e. production reports, log sheets, etc).
• Reviews work procedures for safety regulations and concerns.
• Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
• Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.
• Performs audits for safety compliance; facilitates the 6S audit program.
• Assists with budget and goal setting of the operation.
• Complies with all EHS rules required for the work environment.
• Performs other duties, as assigned.

Job Roles

• Anticipation--asks questions to understand needs of multiple stakeholder groups; prepares operation for optimal execution; contributes as a strategic partner to planning process
• Reliability--leads by example; provides goal and measurement information to others; facilitates safe environment; works effectively within parameters of bargaining unit contract
• Optimizer--improves processes; executes production for maximal output; eliminates waste; increases quality; aligns activity and resources to desired outcomes; sets others up for success
• Facilitator--interacts with internal and external stakeholders at multiple levels; furnishes accurate instructions to others; acts as liaison between planning, management and execution elements of the business
• Responsiveness--deals effectively with the unforeseen; modifies labor schedule or other variables as needed based on circumstances
• Influence-- delegates effectively; capable of explaining the why behind a recommendation or directive; advocates for the business; maintains approachability; deals with conflict and change effectively
• Organization and structure--plans daily; coordinates to deliver on time; ensures efficiencies while balancing priorities of multiple projects and stakeholder groups; has contingency plans
• Observation--sees and hears through the lens of performance; enables accuracy in scheduling, quality in production and relationship with customers; makes recommendations and changes based on patterns and data; monitors for feedback and communicates findings; sees physical and personnel issues and acts on observations; has a finger on the pulse of what occurs within the plant
• Ownership--accepts accountability for the performance of others and the business; inspires ownership and improvement in others; invites measurement

Basic Qualifications:

• High School Diploma or GED from an accredited institution
• Minimum of 3 years leadership experience
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

• Experience supervising in a manufacturing environment
• Experience with TPM, Synchronous Mfg., and Kaizen Concepts
• Must be able to communicate effectively with all levels of the organization, have good team building skills, excellent people skills; ability to handle multiple tasks, technically oriented
• Must be energetic and a self-starter, able to promote and implement change, have good PC skills, good telephone skills, strong organizational skills, and ability to promote a continuous improvement atmosphere

The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents North's brand by providing fast, friendly, and clean service inside and outside the store, ensuring a positive customer experience at every interaction.

Essential Functions:

• Provide prompt, courteous customer service in accordance with company standards
• Accurately process customer transactions using point-of-sale systems
• Maintain a clean, safe, and organized store environment
• Perform assigned food service tasks following food safety and sanitation requirements, as applicable
• Perform interior and exterior store duties necessary to support daily operations

Key Responsibilities:

Customer Service:

• Assist customers and provide product or service recommendations
• Greet and acknowledge every customer to create a welcoming environment
• Communicate customer feedback, concerns, and complaints to management
• Monitor store activity and report suspicious behavior or incidents

Sales and Cash Handling:

• Promote customer loyalty and enroll customers in the rewards program
• Stay informed on current promotions, advertised products, and sales
• Upsell by recommending complementary or similar items
• Accurately process transactions using the POS system while following cash-handling and loss prevention procedures
• Ensure all items are scanned, paid for, and secured, especially high-risk merchandise
• Verify ID and comply with age-restricted sales laws and policies
• Ensure accurate pricing, labeling, and promotional updates
• Explain car wash programs and assist with traffic flow during peak times if applicable

Store Cleanliness and Appearance:

Interior:

• Maintain clean, sanitary, and well-stocked restrooms, food service stations, and customer spaces
• Empty interior trash receptacles and keep register area clean, neat, and organized
• Respond to spills and maintain clean organized cooler and storage areas
• Ensure floors, displays, and merchandise are organized and maintained according to merchandising standards and planograms

Exterior:

• Maintain the cleanliness, safety, and overall appearance of the exterior area, including parking lot, fueling areas, entrances, and dumpster areas
• Ensure safety by shoveling and salting walkways, pump areas, and car wash entrance/exit if applicable and notifying management of any lighting issues
• Maintain fuel station and dispenser areas by cleaning equipment, monitoring conditions, replenishing supplies, and reporting issues as needed
• Monitor exterior equipment and fixtures for cleanliness, functionality, and signs of damage or tampering and report issues as needed
• Perform tasks such as picking up trash, emptying trash receptacles, basic landscaping upkeep, minor painting or touch-up tasks, and spill response as needed

Operational Support:

• Prepare and serve food items in accordance with food safety and sanitation standards
• Support inventory management activities including receiving deliveries, stocking merchandise, rotations, product placement, and removing expired or damaged products
• Support store operations during high-volume periods, staffing shortages, or special promotions as needed
• Assist store operations with training new team members
• Perform other duties as assigned by management

Requirements and Qualifications:

• Basic reading, writing and math skills
• Ability to operate point of sale, store, and car wash equipment
• Ability to follow company policies, procedures, and safety standards
• Maintain proper uniform standards while on duty
• Must be able to work flexible hours including evenings, weekends, and holidays
• Must meet the minimum age requirements for selling alcohol in the state in which the position is located (18 years of age in Ohio, Michigan, and Wisconsin, 21 years of age in Illinois)

Education and Experience:

• No experience required
• Prior customer service or cashier experience preferred

Physical Requirements:

• Ability to stand or walk for extended periods of time
• Ability to bend, reach, and perform repetitive motions
• Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds
• Ability to perform physical tasks requiring moderate exertion in varying outdoor weather conditions

Work Environment:

• Fast-paced convenience store environment with frequent customer interaction
• Indoor and outdoor work conditions

Required Travel:

None

True North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.

This off-shift position is located within our Plant 10 Whitehall Casting Operation and will direct and motivate the manufacturing work force to produce products of high quality in the most efficient and safe manner and ensure that scheduling meets business and customer needs.

Responsibilities

• Supervises an effective team; includes planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime, and leaves of absences), assisting with career development (motivates, coaches, and trains to acquire maximum quality, productivity, morale, and cooperation), approving time and attendance, and prioritizing and making work assignments.
• Provides effective feedback to employees, both positive and negative. Maintains appropriate documentation for all disciplinary actions taken.
• Provides training and mentoring to new Supervisors.
• Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures.
• Maintains compliance with the collective bargaining agreement. Interfaces between management and union officials. Handles grievances.
• Ensures compliance with company policies, procedures, and practices.
• Schedules production and work teams.
• Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Promotes EHS and continuous improvement initiatives and culture.
• Implements ABS principles and initiatives and is the 6S program leader.
• Interacts with their employees and other departments in order to manage the flow of product through the operation.
• Maintains inventories, as applicable.
• Creates a total awareness among assigned employees of Company policies, regulations, procedures, and business initiatives. Enforces compliance and acts as a positive resource for information and questions.
• Responds to emergencies. Assists in troubleshooting production problems. Investigates and analyzes. Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality, and other factors.
• Prepares and analyzes documentation as required (i.e. production reports, log sheets, etc).
• Reviews work procedures for safety regulations and concerns.
• Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
• Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.
• Performs audits for safety compliance; facilitates the 6S audit program.
• Assists with budget and goal setting of the operation.
• Complies with all EHS rules required for the work environment.
• Performs other duties, as assigned.

Job Roles

• Anticipation--asks questions to understand needs of multiple stakeholder groups; prepares operation for optimal execution; contributes as a strategic partner to planning process
• Reliability--leads by example; provides goal and measurement information to others; facilitates safe environment; works effectively within parameters of bargaining unit contract
• Optimizer--improves processes; executes production for maximal output; eliminates waste; increases quality; aligns activity and resources to desired outcomes; sets others up for success
• Facilitator--interacts with internal and external stakeholders at multiple levels; furnishes accurate instructions to others; acts as liaison between planning, management and execution elements of the business
• Responsiveness--deals effectively with the unforeseen; modifies labor schedule or other variables as needed based on circumstances
• Influence-- delegates effectively; capable of explaining the why behind a recommendation or directive; advocates for the business; maintains approachability; deals with conflict and change effectively
• Organization and structure--plans daily; coordinates to deliver on time; ensures efficiencies while balancing priorities of multiple projects and stakeholder groups; has contingency plans
• Observation--sees and hears through the lens of performance; enables accuracy in scheduling, quality in production and relationship with customers; makes recommendations and changes based on patterns and data; monitors for feedback and communicates findings; sees physical and personnel issues and acts on observations; has a finger on the pulse of what occurs within the plant
• Ownership--accepts accountability for the performance of others and the business; inspires ownership and improvement in others; invites measurement

Basic Qualifications:

• High School Diploma or GED from an accredited institution
• Minimum of 3 years leadership experience
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

• Experience supervising in a manufacturing environment
• Experience with TPM, Synchronous Mfg., and Kaizen Concepts
• Must be able to communicate effectively with all levels of the organization, have good team building skills, excellent people skills; ability to handle multiple tasks, technically oriented
• Must be energetic and a self-starter, able to promote and implement change, have good PC skills, good telephone skills, strong organizational skills, and ability to promote a continuous improvement atmosphere

This off-shift position is located within our Plant 10 Whitehall Casting Operation and will direct and motivate the manufacturing work force to produce products of high quality in the most efficient and safe manner and ensure that scheduling meets business and customer needs.

Responsibilities

• Supervises an effective team; includes planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime, and leaves of absences), assisting with career development (motivates, coaches, and trains to acquire maximum quality, productivity, morale, and cooperation), approving time and attendance, and prioritizing and making work assignments.
• Provides effective feedback to employees, both positive and negative. Maintains appropriate documentation for all disciplinary actions taken.
• Provides training and mentoring to new Supervisors.
• Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures.
• Maintains compliance with the collective bargaining agreement. Interfaces between management and union officials. Handles grievances.
• Ensures compliance with company policies, procedures, and practices.
• Schedules production and work teams.
• Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Promotes EHS and continuous improvement initiatives and culture.
• Implements ABS principles and initiatives and is the 6S program leader.
• Interacts with their employees and other departments in order to manage the flow of product through the operation.
• Maintains inventories, as applicable.
• Creates a total awareness among assigned employees of Company policies, regulations, procedures, and business initiatives. Enforces compliance and acts as a positive resource for information and questions.
• Responds to emergencies. Assists in troubleshooting production problems. Investigates and analyzes. Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality, and other factors.
• Prepares and analyzes documentation as required (i.e. production reports, log sheets, etc).
• Reviews work procedures for safety regulations and concerns.
• Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
• Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.
• Performs audits for safety compliance; facilitates the 6S audit program.
• Assists with budget and goal setting of the operation.
• Complies with all EHS rules required for the work environment.
• Performs other duties, as assigned.

Job Roles

• Anticipation--asks questions to understand needs of multiple stakeholder groups; prepares operation for optimal execution; contributes as a strategic partner to planning process
• Reliability--leads by example; provides goal and measurement information to others; facilitates safe environment; works effectively within parameters of bargaining unit contract
• Optimizer--improves processes; executes production for maximal output; eliminates waste; increases quality; aligns activity and resources to desired outcomes; sets others up for success
• Facilitator--interacts with internal and external stakeholders at multiple levels; furnishes accurate instructions to others; acts as liaison between planning, management and execution elements of the business
• Responsiveness--deals effectively with the unforeseen; modifies labor schedule or other variables as needed based on circumstances
• Influence-- delegates effectively; capable of explaining the why behind a recommendation or directive; advocates for the business; maintains approachability; deals with conflict and change effectively
• Organization and structure--plans daily; coordinates to deliver on time; ensures efficiencies while balancing priorities of multiple projects and stakeholder groups; has contingency plans
• Observation--sees and hears through the lens of performance; enables accuracy in scheduling, quality in production and relationship with customers; makes recommendations and changes based on patterns and data; monitors for feedback and communicates findings; sees physical and personnel issues and acts on observations; has a finger on the pulse of what occurs within the plant
• Ownership--accepts accountability for the performance of others and the business; inspires ownership and improvement in others; invites measurement

Basic Qualifications:

• High School Diploma or GED from an accredited institution
• Minimum of 3 years leadership experience
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

• Experience supervising in a manufacturing environment
• Experience with TPM, Synchronous Mfg., and Kaizen Concepts
• Must be able to communicate effectively with all levels of the organization, have good team building skills, excellent people skills; ability to handle multiple tasks, technically oriented
• Must be energetic and a self-starter, able to promote and implement change, have good PC skills, good telephone skills, strong organizational skills, and ability to promote a continuous improvement atmosphere

Join us in revolutionizing an entire industry's customer engagement! We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand.

Purpose: A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis.

Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base

Focus is on \"working families\", \"everyday Americans\", \"ordinary citizens\", \"mainstream population\" \"average income households\", providing life insurance products that truly impact people's lives (more information will be provided in the interview).

Team (Culture): USA Today named us a 2024 and 2025 top US workplace

Who are we looking for?

The Director, Enterprise Fraud Strategy & Investigations leads the enterprise-wide fraud prevention and detection strategy across all life insurance products and services. This senior leader will design, implement, and oversee a best-in-class fraud program that ensures regulatory compliance, protects company assets, and preserves stakeholder trust. The Director will partner cross-functionally to influence organizational strategy, drive innovation in fraud analytics, and lead high-impact investigations involving complex financial fraud, insurance fraud, and identity theft.

How will you contribute?

• Develop and oversee the enterprise fraud program including policies, procedures, and governance structures.
• Define the vision, roadmap, and performance metrics for fraud prevention and detection capabilities.
• Ensure alignment with regulatory expectations, industry best practices, and enterprise risk appetite.

• Lead and mentor a team of investigators, analysts, and program managers.
• Build a culture of integrity, accountability, and continuous improvement.
• Establish clear goals and performance indicators to drive individual and team success.

• Oversee complex and sensitive investigations related to claims misrepresentation, application fraud, identity theft, and internal fraud.
• Direct case prioritization, resource allocation, and escalation strategies.
• Collaborate with Legal, Compliance, HR, and Law Enforcement to ensure appropriate resolution and reporting.

• Lead efforts to evaluate, implement, and optimize advanced fraud detection tools (e.g., AI/ML, behavioral analytics, case management systems).
• Oversee the development of dashboards and reporting for executive leadership and board-level committees.
• Champion data-driven decision-making and continuous innovation.

• Serve as the company's subject matter expert and external liaison to NICB, IASIU, regulators, and industry task forces.
• Coordinate with Underwriting, Claims, Operations, and Technology to drive alignment on fraud controls.
• Represent the organization in regulatory reviews, audits, and legal proceedings as required.

• Oversee the design and delivery of fraud prevention training programs across the enterprise.
• Promote organizational awareness through internal communications, campaigns, and leadership engagement.

What do you offer?

• Bachelor's degree in Criminal Justice, Finance, Insurance, or related field; advanced degree or MBA preferred.
• Minimum of 10 years of progressive fraud investigation experience, including 5+ years in a leadership role within the life insurance industry.
• In-depth knowledge of life insurance products, the policy lifecycle, and regulatory frameworks.
• Certifications strongly preferred (e.g., CFE, FCLS, AHFI).
• Experience managing sensitive investigations, preparing executive-level reports, and testifying in legal/regulatory proceedings.
• Expertise in fraud detection platforms and data analytics tools (e.g., SAS, i2 Analyst Notebook, FRISS).

Preferred Attributes

• Law enforcement or regulatory liaison experience is a plus.
• Active involvement in industry fraud prevention organizations and a strong network of investigative contacts.

What can we offer?

• Enjoy a hybrid work environment that promotes work-life balance.
• Comprehensive medical, dental, and vision coverage starting from your first day.
• Employer 401k match and employer contribution to a pension plan.
• Generous PTO and paid parental leave to support your family needs.

This off-shift position is located within our Plant 10 Whitehall Casting Operation and will direct and motivate the manufacturing work force to produce products of high quality in the most efficient and safe manner and ensure that scheduling meets business and customer needs.

Responsibilities

• Supervises an effective team; includes planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime, and leaves of absences), assisting with career development (motivates, coaches, and trains to acquire maximum quality, productivity, morale, and cooperation), approving time and attendance, and prioritizing and making work assignments.
• Provides effective feedback to employees, both positive and negative. Maintains appropriate documentation for all disciplinary actions taken.
• Provides training and mentoring to new Supervisors.
• Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures.
• Maintains compliance with the collective bargaining agreement. Interfaces between management and union officials. Handles grievances.
• Ensures compliance with company policies, procedures, and practices.
• Schedules production and work teams.
• Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Promotes EHS and continuous improvement initiatives and culture.
• Implements ABS principles and initiatives and is the 6S program leader.
• Interacts with their employees and other departments in order to manage the flow of product through the operation.
• Maintains inventories, as applicable.
• Creates a total awareness among assigned employees of Company policies, regulations, procedures, and business initiatives. Enforces compliance and acts as a positive resource for information and questions.
• Responds to emergencies. Assists in troubleshooting production problems. Investigates and analyzes. Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality, and other factors.
• Prepares and analyzes documentation as required (i.e. production reports, log sheets, etc).
• Reviews work procedures for safety regulations and concerns.
• Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
• Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.
• Performs audits for safety compliance; facilitates the 6S audit program.
• Assists with budget and goal setting of the operation.
• Complies with all EHS rules required for the work environment.
• Performs other duties, as assigned.

Job Roles

• Anticipation--asks questions to understand needs of multiple stakeholder groups; prepares operation for optimal execution; contributes as a strategic partner to planning process
• Reliability--leads by example; provides goal and measurement information to others; facilitates safe environment; works effectively within parameters of bargaining unit contract
• Optimizer--improves processes; executes production for maximal output; eliminates waste; increases quality; aligns activity and resources to desired outcomes; sets others up for success
• Facilitator--interacts with internal and external stakeholders at multiple levels; furnishes accurate instructions to others; acts as liaison between planning, management and execution elements of the business
• Responsiveness--deals effectively with the unforeseen; modifies labor schedule or other variables as needed based on circumstances
• Influence-- delegates effectively; capable of explaining the why behind a recommendation or directive; advocates for the business; maintains approachability; deals with conflict and change effectively
• Organization and structure--plans daily; coordinates to deliver on time; ensures efficiencies while balancing priorities of multiple projects and stakeholder groups; has contingency plans
• Observation--sees and hears through the lens of performance; enables accuracy in scheduling, quality in production and relationship with customers; makes recommendations and changes based on patterns and data; monitors for feedback and communicates findings; sees physical and personnel issues and acts on observations; has a finger on the pulse of what occurs within the plant
• Ownership--accepts accountability for the performance of others and the business; inspires ownership and improvement in others; invites measurement

Basic Qualifications:

• High School Diploma or GED from an accredited institution
• Minimum of 3 years leadership experience
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

• Experience supervising in a manufacturing environment
• Experience with TPM, Synchronous Mfg., and Kaizen Concepts
• Must be able to communicate effectively with all levels of the organization, have good team building skills, excellent people skills; ability to handle multiple tasks, technically oriented
• Must be energetic and a self-starter, able to promote and implement change, have good PC skills, good telephone skills, strong organizational skills, and ability to promote a continuous improvement atmosphere