Kcm Technical Jobs in Usa
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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing BGS is currently looking for a Retrofit Technical Specialist (Retrofit & Repair) Level 3 candidate for our P-8 Retrofit Engineering Team, whose mission is to provide modification, retrofit, and support for the P-8 aircraft. Our vision is to provide world class, high quality, and timely Retrofit Planning, Time Compliance Technical Order and Retrofit Installation Instruction Authoring, Retrofit Project Management, Validation and Verification, Retrofit Kit Management and Installation Support. The Boeing Company’s P-8 Retrofit Team requires a retrofit and repair technical specialist to assist with the authoring of Technical Directives (TDs) and Installation Data Packages (IDPs) for the installation of new modifications on the in-service aircraft, as well as mod-site support for the P-8 programs.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the Tukwila, WA facility.
Position Overview:
Leads definition and development of retrofit technical documents detailing retrofit modifications and installations. Develops estimates and analyses for complex modifications involving multiple impacted systems or platform configurations. Collaborates with internal functions to resolve issues such as parts and material obsolescence. Leads retrofit kit first article quality validation/verification activities. Manages kit delivery schedule, plans performance and initiates remedial action. Provides on-site support of complex retrofit installations related to maintenance, modifications, and repairs based on established customer, regulatory, and company requirements.
Position Responsibilities:
Knowledge to research delivered and previously modified product configuration (e.g., aircraft, spacecraft, support/test equipment) and ability to develop all material requirements.
Knowledge of location and use of resource data (e.g., company and vendor design resources, standard parts, process and specifications
Research and analyze engineering data to develop and evaluate retrofit/repair product configurations.
Develops and defines customer retrofit/repair requirements.
Creates/authors retrofit technical documents and retrofit installation data packages.
Writes technical documents with clear, concise technical prose
Identifies and defines requirements for retrofit kit definition, development and delivery.
Reviews engineering data packages to determine configuration requirements. Identifies required parts, materials and consumables.
Provides technical resolution for retrofit and modification related problems.
Validates engineering bill of materials and analyzes gaps.
Defines configuration requirements and creates an installable modification package.
Supports internal and external customers.
Develop estimates and analyses for retrofit projects.
Analyzes and resolves modification procedures and parts/material issues.
Supports certification and verification/validation efforts as needed.
Support of MOD lines
This position requires the ability to obtain an active U.S. Security Clearance. An interim and/or final U.S. Secret Clearance Post-Start is required.
Required Qualifications:
~3+ years of reading and understanding engineering blueprints/drawings.
~3+ years’ experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word
~1 to 2 years’ experience with analyzing and interpreting engineering data for inclusion into maintenance manuals and technical publications
~ Candidate must have 1 to 2 years of P-8 aircraft experience.
~ Knowledge of researching design resources, standard parts, process specs to research previously modified product configurations.
~ Knowledge of retrofit kitting process
~ Ability to write clear, concise technical prose, as well as apply technical knowledge and knowledge of fundamental writing skills for a variety of technical publications.
Preferred Qualifications:
~1+ years’ experience working on military or commercial aircraft
~ Bachelor of Science degree from an accredited course of study, in engineering, computer science, aviation, aerospace.
~ Experience with the P-8 aircraft maintenance
~ Experience working with drawings that define the engineering, special engineering, special tooling, retrofit kit packaging, independent work packages and material requirements for accomplishment of inspections, modifications, improvement changes, and repairs of delivered products.
~ Experience authoring Technical Directives and/or Installation Data Packages.
~ Experience in Retrofit Modifications.
~ Experience working in BIRKS, REDARs, PSDS, RCS.
Typical Education/Experience:
~ Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience. (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc.
Shift:
This position is for 1st shift
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: 102,850 – 139,150
Applications for this position will be accepted until Mar. 20, 2026
Export Control Requirements:
This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth.
L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.
Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.L3Harris is the Trusted Disruptor in defense tech.
With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.Job Title: Specialist, Technical WritingJob Code: 32496Job Location: Waco, TX (On-Site)Job Schedule: 1st Shift 9/80Job Description:The Specialist, Technical Writer will be responsible for gathering, composing, and editing technical information to prepare flight manuals, maintenance manuals, and other technical documentation for our warfighters.
The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.Essential Functions:Communicate with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures.Collaborate with engineers, designers, and other stakeholders to gather information and understand technical specifications and requirements.Compile and structure researched technical information for development of documentation.
Including understanding engineering principles, reading schematics and/or wiring diagrams.Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand.Ensure that all documentation adheres to industry standards and best practices, as well as relevant DoD and FAA regulations and guidelines (including ATA100, ATA iSpec 2200, MIL-PRF-38807C, Mil-STD-2361C, MIL-STD-37874, etc.).Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.May manage projects or processes with general supervision.Recommends enhancements to systems and processes.Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.Demonstrated experience in using Adobe Acrobat, FrameMaker and Microsoft Office.Demonstrated knowledge of ATA100, ATA iSpec 2200, MIL-PRF-38807C, MIL-STD-2361C and MIL-STD-37874.
S1000D.Demonstrated organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.Demonstrated attention to detail and a commitment to producing high-quality work.Demonstrated communication skills, with the ability to collaborate effectively with cross-functional teams.A demonstrated self-motivated approach to work, with the ability to work independently and take initiative.Other duties as assigned by Supervisor.Required Qualifications:Bachelor’s Degree with four (4) years of prior technical writing experience.Graduate Degree with two (2) years of prior technical writing experience.In lieu of a degree, a minimum of eight (8) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry.
Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.Ability to obtain and maintain a DoD Secret Clearance.Preferred Skills:Active Secret Clearance at the time of hire.#LI-AM2L3Harris Technologies is proud to be an Equal Opportunity Employer.
L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.L3Harris Technologies is an E-Verify Employer.
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Technical Designer / Apparel,
Women’s Contemporary Designer RTW Fulltime
About the job:
We are looking for a skillful Technical Designer who will facilitate the transition of product from development through final production. The Technical Designer will be collaborating cross-functionally with design, product development, and production in delivering high quality, well-fitting garments. The ideal candidate will demonstrate their ability to interpret design with strong fitting skills and the ability to correct balance and fit, extensive technical knowledge in garment construction, experience working with different fabrications, and the skill set to accurately adjust patterns for corrections when needed. The individual will be detail oriented and efficient as well as a key player in providing accurate fit corrections to factories, capable of working in a fast-paced setting and able to perform under pressure. The individual should have good comprehension skills and be a reliable problem solver, who is a go getter and able to manage workload independently as well as collaboratively within the technical design team.
Responsibilities:
· Responsible for attending fit sessions on live models while ensuring fit consistency across all categories. Provide accurate and clear fit directions to overseas factories through all means such as measurements, fit comments, detailed photos, illustrations, drapes, mockups and patterns.
· Use technical knowledge to troubleshoot and resolve issues with overseas factories.
· Identify potential production and quality issues. Make recommendations to improve all areas of the product
· Collaborate with cross-functional partners to achieve elevated fit and construction while maintaining brand aesthetic and intent.
· Demonstrate an understanding of design, product development and production priorities and timeline.
· Manage workflow in a fast-paced environment with overlapping development and production seasons.
· Support Director of Technical Design in creating efficiency within the team and providing any technical work.
· Aiding with alterations and managing seamstress, freelancers and interns. Capable of stepping in and advising technical expertise to factories and counter parts team.
· Measure and prep fit samples. Approve Top samples. Provide product knowledge.
· Manage TOP pattern library and block body libraries.
· Willing to work on any special projects or capsules as per company’s needs
Qualifications:
· Bachelor’s degree in Technical Design or Fashion Design
· 5+ years of technical design experience with Women’s RTW fit, garment construction and manufacturing processes for wovens and cut & sews.
· Computer Skills- Adobe Illustrator, Adobe Photoshop, Microsoft Suite and Google Suite required.
· Knowledge of understanding patterns and grading. Capable of draping, sewing and creating mockups as needed.
· Must be able to work in a fast-paced environment and manage multiple seasons simultaneously during busy peak seasons. Have sense of urgency and are sensitive to timelines and deadlines. Capable of reprioritizing workload based on deadlines.
· A flexible team player with willingness to adjust and support based on the team’s needs.
· Precision and accuracy in measuring fit samples. Keen eye for evaluating garment construction techniques.
· Strong understanding and interpretation of design’s intent and direction.
· Demonstrates garment construction technical expertise and can provide clear communications when working with domestic/overseas factories and counterpart teams.
· Excellent detailed and organizational skills.
· Problem solver and hands-on team player.
· Must have strong technical sketching skills
Employment Type:
· Fulltime. Annual Salary range $85,000-$95,000 with generous benefits package.
· Work type: In person in New York Office
· Direct report to Director of Technical Design.
About Tanya Taylor
Tanya Taylor is a New York-based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 to 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.
The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.
Senior Technical Designer / Apparel
Women’s Contemporary Designer RTW -– Fulltime
About the job:
We are looking for a skillful Senior Technical Designer who will facilitate the transition of product from development through final production. The Senior Technical Designer will be collaborating cross-functionally with design, product development, and production in delivering high quality, well-fitting garments. The ideal candidate will demonstrate their ability to interpret design with strong fitting skills and the ability to correct balance and fit, extensive technical knowledge in garment construction, experience working with different fabrications, and the skill set to accurately adjust patterns for corrections when needed. The individual will be detail oriented and efficient as well as a key player in providing accurate fit corrections to factories, capable of working in a fast-paced setting and able to perform under pressure. The individual should have good comprehension skills and be a reliable problem solver, who is a go getter and able to manage workload independently as well as collaboratively within the technical design team.
Responsibilities:
· Responsible for attending fit sessions on live models while ensuring fit consistency across all categories. Provide accurate and clear fit directions to overseas factories through all means such as measurements, fit comments, detailed photos, illustrations, drapes, mockups and patterns.
· Use technical knowledge to troubleshoot and resolve issues with overseas factories.
· Identify potential production and quality issues. Make recommendations to improve all areas of the product
· Collaborate with cross-functional partners to achieve elevated fit and construction while maintaining brand aesthetic and intent.
· Demonstrate an understanding of design, product development and production priorities and timeline.
· Manage workflow in a fast-paced environment with overlapping development and production seasons.
· Support Director of Technical Design in creating efficiency within the team and providing any technical work.
· Aiding with alterations and managing seamstress, freelancers and interns. Capable of stepping in and advising technical expertise to factories and counter parts team.
· Measure and prep fit samples. Approve Top samples. Provide product knowledge.
· Manage TOP pattern library and block body libraries.
· Willing to work on any special projects or capsules as per company’s needs
Qualifications:
· Bachelor’s degree in Technical Design or Fashion Design
· 8+ years of technical design experience with Women’s RTW fit, garment construction and manufacturing processes for wovens and cut & sews.
· Computer Skills- Adobe Illustrator, Adobe Photoshop, Microsoft Suite and Google Suite required.
· Thorough skill set and knowledge of understanding patterns and grading. Capable of draping, sewing and creating mockups as needed.
· Must be able to work in a fast-paced environment and manage multiple seasons simultaneously during busy peak seasons. Have sense of urgency and are sensitive to timelines and deadlines. Capable of reprioritizing workload based on deadlines.
· A flexible team player with willingness to adjust and support based on the team’s needs.
· Precision and accuracy in measuring fit samples. Keen eye for evaluating garment construction techniques.
· Strong understanding and interpretation of design’s intent and direction.
· Demonstrates garment construction technical expertise and is able to provide clear communications when working with domestic/overseas factories and counterpart teams.
· Excellent detailed and organizational skills.
· Problem solver and hands-on team player.
· Must have strong technical sketching skills
Employment Type:
· Fulltime. Annual Salary range $100,000-$125,000 with generous benefits package.
· Work type: In person in New York Office.
· Direct report to Director of Technical Design.
About Tanya Taylor
Tanya Taylor is a New York-based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 to 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.
The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.
Position: Technical Design Intern
Location: Apex, NC (On-site)
Department: Design
Reports to: Technical Design Manager
Position OverviewMary Square is looking for a detail-oriented Technical Design Intern to join our rapidly growing team. The ideal candidate would describe themselves as a team player that is organized, efficient and passionate about technical design. This is a great opportunity for someone early in their design career who is eager to learn, grow, and contribute to creating beautiful apparel collections. The Technical Design Intern supports the technical design team in ensuring garments meet Mary Square’s fit, construction, and quality standards. This role will assist with measuring samples, preparing tech packs, organizing fit sessions, and maintaining technical documentation throughout the product development process.
This is a hands-on learning opportunity for someone interested in the technical side of apparel development, providing exposure to fit sessions, garment construction, and factory communication from concept through production.
Key Responsibilities- Assist the technical design team in preparing and updating technical specification (tech) packs.
- Support measuring samples and prototypes and help record measurements for fittings.
- Assist in preparing garments and documentation for fit sessions.
- Take notes during fittings and help update tech packs with fit comments and revisions.
- Help update "How to Measure" diagrams and construction details.
- Support organization and tracking of samples and development stages.
- Assist with maintaining spec sheets, measurement charts, and grading information.
- Work closely with the design and product development teams to ensure technical updates are documented accurately.
- Maintain organized digital and physical technical files for seasonal development.
- Support cross-functional communication with design, sourcing, and product development teams.
- Bachelor’s degree or current enrollment in Fashion Design, Apparel Design, Technical Design, or a related field.
- Coursework or experience in patternmaking, garment construction, or sewing.
- Basic understanding of garment fit, construction, and measurement techniques.
- Proficiency in Adobe Illustrator.
- Working knowledge of Microsoft Excel or Google Sheets.
- Strong organizational skills and attention to detail.
- Ability to learn quickly and adapt in a fast-paced environment.
- Strong communication skills and a collaborative mindset.
- A passion for apparel product development and technical design.
At Mary Square, we believe in the power of community, creativity, and celebration of life’s beautiful moments. Our lifestyle brand is committed to uplifting others through thoughtful products that inspire joy and confidence. We are a company that values faith, family, fun, and making a lasting impact on the lives of women everywhere.
ABOUT THE COMPANY:
True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality.
THE PURPOSE:
The Manager, Technical Design - Denim leads the technical design process for denim, ensuring products meet the brand’s fit, construction, and quality standards from concept through production. This role partners closely with Design, Product Development, and Production to translate creative vision into technically sound garments while managing timelines, resolving technical challenges, and maintaining consistency across collections. The Tech Design Manager also develops and leads the technical design team while ensuring operational excellence and alignment with brand standards.
THE ROLE (what you are accountable for):
- Lead the technical design process for denim products from concept through production, ensuring fit, construction, and finishing align with the design vision and brand standards.
- Partner with Design to translate creative concepts into detailed technical specifications, including measurements, patterns, and construction details.
- Create and maintain comprehensive tech packs, including specifications, construction notes, and quality requirements for vendors and factories.
- Lead fit sessions and communicate adjustments to Design, Merchandising, Product Development, and Production teams.
- Collaborate with Product Development and Production to ensure appropriate fabric, trim, and wash selections meet quality and performance standards.
- Troubleshot technical issues during development and production, including garment fit, fabric behavior, shrinkage, and construction challenges.
- Manage timelines across the technical design process to ensure milestones and delivery deadlines are met.
- Partner with factories and vendors to ensure clear communication, consistent processes, and adherence to brand standards.
- Maintain quality control and consistency across denim products and seasonal collections.
- Continuously identify opportunities to improve workflows, processes, and technical design execution.
YOU ARE:
A technical design leader with deep expertise in denim construction, fit, and garment development. You are highly detail-oriented and thrive in a fast-paced environment where you balance creative vision with technical execution. You are a strong collaborator who works closely with Design, Product Development, and Production teams to bring a product to life while maintaining quality and brand standards. Organized and solutions-oriented, you proactively address technical challenges and lead your team with a collaborative, accountable, and performance-driven mindset.
REQUIRED MINIMUM EXPERIENCE:
- 10+ years of experience in technical design or garment development, within denim or similar categories
- Strong understanding of denim fabrics, washes, finishes, and garment construction techniques
- Experience managing technical design timelines and coordinating cross-functional development processes
- Proficiency with technical design software such as Adobe Illustrator, CAD, or Techpacker
- Experience working with global vendors and factories across the production lifecycle
- Strong leadership, communication, and cross-functional collaboration skills
ADDITIONAL ROLE INFORMATION:
- Compensation: The anticipated base salary range for this role is $120,000 – $150,000. This is a full-time, exempt position. This range represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.
- Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more.
- Work Model: This role is based in El Segundo, CA and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs.
- Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.
True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs.
Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements.
In connection with your application and candidacy, True Religion may collect personal information such as your name, contact information, education history, and professional or employment background, as permitted by applicable law. Certain additional information (such as identification or payroll-related information) may be collected after an offer of employment is made or as required for onboarding, employment eligibility verification, or benefits administration. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at California residents may review additional disclosures at
QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.
Our clients expect senior-level partnership, technical fluency, and strategic account leadership.
The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.
This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.
The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.
Responsibilities:
Account Ownership & Revenue Growth
- Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
- Drive structured and strategic upsell and cross-sell initiatives within existing customers.
- Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
- Close meaningful expansion deals, including engagements of $150K+.
- Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
- Partner with delivery leadership to align technical execution with commercial growth objectives.
Executive Relationship Management
- Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
- Conduct regular in-person customer visits within assigned territory.
- Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
- Serve as the executive escalation point for complex delivery or client challenges.
Strategic Account Planning & Execution
- Develop and maintain comprehensive strategic account plans for each assigned customer.
- Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
- Track progress against defined revenue and relationship goals.
- Execute consistently against a structured path toward growth.
- Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
- Organization, planning rigor, and follow-through are critical success factors in this role.
Technical & AI Fluency
- Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
- Proactively stay current on AI tools, automation advancements, and testing innovations.
- Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
- Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.
Technical & Delivery Alignment
- Collaborate closely with QA Managers, Engineering teams, and project leaders.
- Translate technical delivery insights into executive-level business value discussions.
- Proactively identify risks and implement mitigation strategies.
- Ensure seamless integration of QASource services into client engineering environments.
- Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.
Required Qualifications:
- 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
- Proven ownership of multi-million-dollar revenue targets.
- Demonstrated success closing $150K+ expansion or new deals.
- Documented track record of expansion within a focused portfolio of strategic accounts.
- Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
- Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
- Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
- Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
- Prior experience engaging with engineering, QA, or product teams in a software delivery context.
- Strong executive presentation skills and ability to conduct in-person QBRs.
- Demonstrated ability to creatively mine and expand accounts.
- High level of organization and structured account planning discipline.
- Stable career progression.
Preferred Qualifications:
- Background in QA, software development, DevOps, or technical services environments.
- Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
- Experience operating within a territory-defined account ownership model.
- Experience in professional services or distributed delivery environments.
- MBA or advanced technical degree (preferred but not required).
Core Competencies:
- Executive presence and professionalism.
- Revenue accountability.
- Strategic account planning and disciplined execution.
- Technical credibility within software engineering environments.
- AI awareness and forward-thinking mindset.
- Consultative, value-based communication.
- Risk identification and mitigation.
- Proactive, structured account leadership.
Why Join QASource:
- Manage a focused portfolio of high-value enterprise technology clients.
- Drive measurable revenue expansion through strategic value creation.
- Partner directly with engineering and executive leadership teams.
- Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.
Salary Range:
- $110,000 - $120,000 per annum (30% Variable).
Perks:
- Health, vision, and dental benefits.
- 401(k) with company match.
- Paid time off and holidays.
- Wellness programs and professional development opportunities.
TEC Specialty is seeking a Technical Support Specialist to serve as a key technical resource for customers, distributors, and internal teams. This role provides front-line technical guidance on TEC flooring, adhesive, and installation system products while ensuring accurate product use, effective issue resolution, and proactive risk mitigation.
The ideal candidate balances strong customer service skills with technical expertise and sound judgment, serving as a trusted advisor while coordinating claims, escalating complex issues, and protecting the company’s quality, safety, and brand standards.
Key Responsibilities
Customer & Technical Support
- Serve as the first point of contact for customer technical inquiries related to flooring systems, adhesives, and associated products
- Answer questions regarding product performance, application methods, limitations, and best-use scenarios
- Guide customers in selecting the most appropriate product for specific job requirements and conditions
- Troubleshoot product and installation issues using structured diagnostic and problem-solving techniques
- Provide timely, accurate, and professional responses to customer inquiries
Claims & Risk Management
- Collect, document, and validate customer claims related to product performance or installation issues
- Coordinate claims intake, documentation, and resolution in accordance with company policies
- Execute approved corrective actions, including product replacement, credits, refunds, or no-charge materials
- Identify potential risk situations and escalate complex or high-impact issues to Area Technical Managers, Quality, R&D, or EHS teams
- Support quality events or recalls by executing established communication and corrective action procedures
Product Knowledge & Continuous Improvement
- Maintain strong technical knowledge of current and legacy TEC products, application requirements, warranties, and industry standards
- Develop working knowledge of competitive products and market positioning
- Provide feedback from the field to support product improvements, reformulations, and new product development
- Support the development and maintenance of product literature, technical data sheets, and installation instructions
Collaboration & Communication
- Work closely with Sales, Quality, Manufacturing, R&D, Supply Chain, and EHS teams to support customer satisfaction and issue resolution
- Represent TEC Specialty with professionalism, technical credibility, and a customer-focused mindset
- Ensure accurate documentation and compliance with internal policies, procedures, and EHS requirements
Qualifications
- Associate’s degree required; Bachelor’s degree preferred
- Minimum of five (5) years of experience in technical support, customer service, or sales within a manufacturing environment
- Experience in flooring, adhesives, coatings, construction materials, or related industries strongly preferred
- Strong problem-solving, communication, and documentation skills
- Ability to clearly explain technical concepts to installers, distributors, and non-technical audiences
- Proficiency in Microsoft Word, Excel, Outlook, and Windows-based applications
- Ability to manage multiple priorities in a fast-paced, team-oriented environment
- Salesforce Experience, preferred
Job Description :
We are seeking an experienced Salesforce Technical Architect to lead the design, development, and implementation of scalable Salesforce solutions across Sales, Service, Experience, and Platform capabilities. The ideal candidate will combine deep technical expertise with strong architectural and stakeholder management skills to deliver secure, high-performing, and future-ready Salesforce ecosystems.
Key Responsibilities
• Define end-to-end Salesforce technical architecture aligned with business and enterprise architecture standards
• Design scalable, secure, and high-performing Salesforce solutions across multiple clouds
• Translate business requirements into technical designs, architecture diagrams, and implementation roadmaps
• Establish integration patterns using REST/SOAP APIs, middleware, and event-driven architectures
• Lead technical design and development across Salesforce clouds:
o Sales Cloud
o Service Cloud
o Experience Cloud
o Data Cloud (preferred)
o Agent Force
• Guide best practices for Apex, Lightning Web Components (LWC), Visualforce, Flows, and integrations
• Govern code quality, performance, security, and deployment standards
• Architect integrations with external systems (ERP, legacy systems, data warehouses, third-party apps)
• Design data migration strategies, data models, and data governance frameworks
• Ensure data security, sharing models, and compliance with enterprise standards
• Act as the technical authority during project delivery, supporting development teams and resolving complex issues
• Collaborate with business stakeholders, product owners, solution architects, and enterprise architects
• Mentor developers and technical leads, conducting design and code reviews
• Support CI/CD pipelines, DevOps, and release management processes
Required Qualifications
• 12+ years of Salesforce platform experience
• 6+ years in a Salesforce Technical Architect or Lead Architect role
• Proven experience delivering large-scale, complex Salesforce implementations
• Hands-on experience with Apex, LWC, integrations, and Salesforce security model
• Strong expertise in:
o Apex, SOQL, SOSL
o Lightning Web Components (LWC)
o Salesforce security, sharing, and performance optimization
o REST/SOAP APIs, OAuth, SSO
• Experience with middleware tools (MuleSoft, Boomi, Informatica, etc.)
• Knowledge of DevOps tools (Git, CI/CD pipelines, Copado, Gearset, etc.)
• Must have acquired multiple Salesforce Certification including, Salesforce Integration Architecture Designer, Salesforce Data Architecture & Management Designer, Platform Developer II, Additional cloud certifications are a plus. Salesforce Certified Technical Architect (CTA) or progress toward CTA
• Experience with Salesforce Data Cloud, AI / Einstein, or Industry Clouds
• Prior experience in consulting or global delivery models
• Exposure to regulated industries (Financial Services, Healthcare, Utilities, Manufacturing, Logistics etc.)
• Strong communication and stakeholder management skills
• Ability to lead technical discussions with both technical and non-technical audiences
• Problem-solving mindset with attention to detail
• Experience working in distributed, remote teams
• Experience with Salesforce Data Cloud, AI / Einstein, or Industry Clouds
• Prior experience in consulting or global delivery models
• Exposure to regulated industries (Financial Services, Healthcare, Utilities, etc.)
• Competitive salary and performance-based incentives
• Opportunities to work on enterprise-scale Salesforce transformations
• Continuous learning, certification support, and career growth
Introduction:
We are a Privately-Owned Solar Services firm, focusing exclusively on the development of industry-leading solutions. We develop, design, and sell new products that are highly efficient and custom installation solutions that enhance the overall adoption of solar.
The Technical Support Specialist I provides technical support for customers, installers, and internal teams related to solar racking system design and installation. This role focuses on learning products, processes, and field practices while supporting commercial and utility scale ground mount solar projects under the guidance of senior team members.
The position assists with technical inquiries, documentation, and project support while developing core knowledge of site conditions, environmental loads, and installation constraints.
Key Responsibilities
Technical & Customer Support
• Assist in responding to customer and internal technical inquiries related to solar racking systems and installation methods.
• Support troubleshooting of common installation and constructability questions under supervision.
• Escalate complex or project specific issues to senior technical staff or Engineering as required.
Design & Documentation Support
• Review and interpret basic engineering drawings, layouts, and installation manuals with guidance.
• Assist in confirming product compatibility based on general site conditions and documented standards.
• Support maintenance of technical documentation, FAQs, and internal knowledge bases.
Field & Installation Awareness
• Learn standard installation practices and common field challenges for ground mount racking systems.
• Review site photos and installer feedback to help identify potential concerns related to terrain or soil conditions.
• Participate in site visits, training sessions, or inspections for learning purposes as needed.
Systems & Process
• Enter and maintain accurate technical records in CRM and document control systems.
• Track support requests and follow established workflows and SOPs.
• Develop familiarity with internal tools, processes, and cross functional communication.
Required Skills & Qualifications
• 0–2 years of experience in solar, construction, engineering support, or a related technical field (internships acceptable).
• Basic understanding of solar PV systems and ground mount racking concepts.
• Ability to read and understand technical drawings at a foundational level.
• Awareness of environmental factors affecting installations (soil conditions, wind, snow, corrosion).
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).
• Strong willingness to learn technical products, standards, and processes.
• Strong communication skills and attention to detail.
• Ability to work collaboratively in a team based environment.
Preferred Skills & Qualifications
• Exposure to solar installation, field support, or construction environments.
• Coursework or degree in Engineering, Construction Management, Renewable Energy, or related field.
• Basic familiarity with CRM systems or technical documentation tools.
• Interest in pursuing NABCEP or other relevant certifications.
Our Core Values:
We want a problem solver to interact ambitiously with our business and not just accomplish a task.
The ideal individual will align well with our Core Values:
o Trust
o Excellence
o Accountability
o Collaboration
o Service
o Innovation
