Interim Healthcare Staffing Jobs in Usa
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Join a Company That Puts People First!
Licensed Practical / Vocational Nurse – LPN/LVN
Weekend Shifts
We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we’re proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here’s what sets us apart:
We currently have patients and openings in:
- Edinburg
- McAllen
- RGV
- Surrounding Areas
Award-Winning Culture
- Indeed’s Work Wellbeing Top 100 Company in 2024
- Best Company for Work-Life Balance, Happiest Employees and Culture and Best CEO in 2024, as ranked by Comparably
Why Join Us?
- Health, Dental, Vision and Company-Paid Life Insurance
- Paid Time Off Available
- Flexible scheduling- full-time, part-time, or PRN. Days, nights, and weekend shifts— we will work with your availability!
- 24/7 Local support from operators and clinicians
- Aveanna has a tablet in each patient’s home allowing for electronic documentation
- Career Pathing with opportunities for skill advancement
- Weekly and/or Daily Pay
- Employee Stock Purchase Plan with 15% discount
- Employee Relief Fund
*Benefit eligibility can vary and is dependent upon employment status and employment location
We consider it both a privilege and an honor when we welcome a new patient into our Aveanna family. Our homecare is always delivered from a place of heartfelt compassion and empathy, and every one of our Licensed Practical / Vocational Nurses (LPN/LVN)s works together to make sure we achieve outstanding clinical outcomes. Aveanna isn’t just a provider of compassionate homecare to children and adults. We are a national leader.
Qualifications
- Must have and maintain an active, unencumbered license (LPN/LVN) in the state in which the clinician will practice
- Compact licenses must be transferred to your state of residence within 90 days
- Current CPR certification (with hands-on component)- Aveanna can assist in obtaining this requirement after hire, if necessary.
- TB skin test (current within last 12 months)
- Not currently accepting new graduate nurses. 6 months hands on experience required.
- Must have reliable transportation
Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See Aveanna Healthcare Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Join a Company That Puts People First!
Licensed Practical / Vocational Nurse – LPN/LVN
We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we’re proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here’s what sets us apart:
We currently have patients and openings in:
- San Antonio TX 78259, 78247, and the surrounding areas
Award-Winning Culture
- Indeed’s Work Wellbeing Top 100 Company in 2024
- Best Company for Work-Life Balance, Happiest Employees and Culture and Best CEO in 2024, as ranked by Comparably
Why Join Us?
- Health, Dental, Vision and Company-Paid Life Insurance
- Paid Time Off Available
- Flexible scheduling- full-time, part-time, or PRN. Days, nights, and weekend shifts— we will work with your availability!
- 24/7 Local support from operators and clinicians
- Aveanna has a tablet in each patient’s home allowing for electronic documentation
- Career Pathing with opportunities for skill advancement
- Weekly and/or Daily Pay
- Employee Stock Purchase Plan with 15% discount
- Employee Relief Fund
*Benefit eligibility can vary and is dependent upon employment status and employment location
We consider it both a privilege and an honor when we welcome a new patient into our Aveanna family. Our homecare is always delivered from a place of heartfelt compassion and empathy, and every one of our Licensed Practical / Vocational Nurses (LPN/LVN)s works together to make sure we achieve outstanding clinical outcomes. Aveanna isn’t just a provider of compassionate homecare to children and adults. We are a national leader.
Qualifications
- Must have and maintain an active, unencumbered license (LPN/LVN) in the state in which the clinician will practice
- Compact licenses must be transferred to your state of residence within 90 days
- Current CPR certification (with hands-on component)- Aveanna can assist in obtaining this requirement after hire, if necessary.
- TB skin test (current within last 12 months)
- Six months prior hands-on nursing experience preferred but not required
- Must have reliable transportation
Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See Aveanna Healthcare Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Must have and maintain an active, unencumbered license (LPN/LVN) in the state in which the clinician will practiceCompact licenses must be transferred to your state of residence within 90 days
Current CPR certification (with hands-on component)- Aveanna can assist in obtaining this requirement after hire, if necessary.TB skin test (current within last 12 months)
Six months prior hands-on nursing experience preferred but not required
Must have reliable transportation
Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.Notice for Job Applicants Residing in CaliforniaNotice for Job Applicants Residing in Florida
Join a Company That Puts People First!
Licensed Practical / Vocational Nurse - LPN/LVN
We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we're proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here's what sets us apart:
We currently have patients and openings in:
- Tyler
- Lindale
- Henderson
- Bullard
- East Texas
- Surrounding Areas
Award-Winning Culture
- Indeed's Work Wellbeing Top 100 Company in 2024
- Best Company for Work-Life Balance, Happiest Employees and Culture and Best CEO in 2024, as ranked by Comparably
Why Join Us?
- Health, Dental, Vision and Company-Paid Life Insurance
- Paid Time Off Available
- Flexible scheduling- full-time, part-time, or PRN. Days, nights, and weekend shifts- we will work with your availability!
- 24/7 Local support from operators and clinicians
- Aveanna has a tablet in each patient's home allowing for electronic documentation
- Career Pathing with opportunities for skill advancement
- Weekly and/or Daily Pay
- Employee Stock Purchase Plan with 15% discount
- Employee Relief Fund
Benefit eligibility can vary and is dependent upon employment status and employment location
We consider it both a privilege and an honor when we welcome a new patient into our Aveanna family. Our homecare is always delivered from a place of heartfelt compassion and empathy, and every one of our Licensed Practical / Vocational Nurses (LPN/LVN)s works together to make sure we achieve outstanding clinical outcomes. Aveanna isn't just a provider of compassionate homecare to children and adults. We are a national leader.
Qualifications
- Must have and maintain an active, unencumbered license (LPN/LVN) in the state in which the clinician will practice
- Compact licenses must be transferred to your state of residence within 90 days
- Current CPR certification (with hands-on component)- Aveanna can assist in obtaining this requirement after hire, if necessary.
- TB skin test (current within last 12 months)
- Six months prior hands-on nursing experience preferred but not required
- Must have reliable transportation
Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
The Hospice RN Executive Director is directly responsible for the administrative and leadership functions associated with all operations of an Aveanna branch. Additionally, the Executive Director is responsible for initiating and maintaining compliance with all Federal and State regulations governing Home Health Care Agencies, and ensuring compliance with Aveanna's policies and procedures. The Executive Director is appointed by and reports to the Governing Body, also reporting to Area Vice President, AVP, and/or Area Director, AD.
Essential Job Functions
Team Management:
• Assure evaluation of each employee annually and establish goals for the upcoming year. Monitor employee progress toward established goals.
• Interview and hire competent staff as needed and approved by supervisor with emphasis on recruiting the best qualified candidates.
• Staff development including orientation, in-service education and continuing education.
• Assure appropriate staff supervision during all service hours.
• Meet with supervisors at routine intervals; participate in regional meetings as requested
Client Relations:
• In collaboration with the Nursing Director, conduct intake interviews with new client families
• Participate in weekly meetings to prepare for patients coming onto services
• Supervise and evaluate client satisfaction survey report on client served
• Incident Management/Issue Resolution
Business Operations:
• Plan and implement branch growth strategies
• Thorough review of financial statements, activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Consistently meet reporting deadlines
• Branch compliance with federal and state regulations
• In collaboration with the Client Relations Director, CRD/Client Relations Associate, CRA, visits with the various referral sources
• Ensure hiring processes are followed and recruiting efforts create output to staff clients
• Oversight if internal billing and collection efforts to generate clean claims
Requirements
• High school diploma or GED - Bachelor's dregree preferred
• Valid driver’s License
• Active and unencumbered RN license
• 3 years of hospice management experience
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
Aveanna Healthcare has grown tremendously during the past year through a series of exciting acquisitions and we are currently looking for a Physical Therapist (PT) to join our dynamic home health care team. In this position, you make it possible for patients to recuperate from illness or injury in the comfort of their own home
Schedule: Full-time (22.5 points/30 hours) Monday - Friday
Territory: Austin, Hayfield, Stewartville communitie and at times, assist in Rochester
Essential Job Functions:
- Perform initial and ongoing assessments to evaluate mobility, coordination, strength and current level of function.
- Responsible for administration, evaluation, and interpretation of tests and measurements to determine functional goals and outcomes.
- Provide a written evaluation and plan of care defining physical therapy needs, goals, progress and expected outcomes.
- Delivery of physical therapy services to comply with prescribed physician orders.
- Maintains plan of care by performing timely documentation of client performance, modifying goals and treatment as needed, and determine discharge care plans as appropriate.
- Responsible for discharge planning, including collaborating and educating the patient and his/her caretakers on home exercise plan to follow discharge.
- Participates in coordination of services with health care team, physicians, parent/guardians, nurses, etc.
- Documents according to policy and procedure and requires minimal supervision or instruction.
- Documents effectively resulting in no technical or clinical denials subsequent to review of documentation by payers
- Maintain effective communication between staff, healthcare team members and family. Serve as a resource consultant for clinical staff.
- Supervises other personnel (PTA, HHA) as applicable.
- Completes OASIS assessments where allowed by state professional practice and regulation.
- Follow policies and procedures and conforms to all applicable patient care standards, licensure regulations and state laws.
- Maintain effective communication between staff, healthcare team members and family. Serve as a resource consultant for clinical staff.
- Supervises other personnel (OTA, HHA) as applicable.
- Completes OASIS assessments where allowed by state professional practice and regulation.
Aveanna Healthcare Offers:
- 401(k) with match
- Health, Dental and Vision Benefits
- Tuition Discounts and Reimbursement
- PTO, Sick Time, and Paid Holidays
Requirements:
- Degree in Physical Therapy from an accredited university/program.
- Current, unrestricted state license as a Physical Therapist in the state of practice
- Demonstrated proficiency in clinical assessments, documentation and compliance with policies and procedures
- Valid CPR certification, Drivers License and proof of automobile insurance
- Experience in Home Health Therapy and completion of OASIS documentation preferred but not required
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
The Assistant Clinical Manager – Home Health, will evaluate nursing activities to ensure patient care, staff relations, and efficiency of service within the team. Act as a resource and support for clinical staff and facilitate collaborative teamwork on the unit and with ancillary departments. Oversee the Quality Program for the clinic and ensure that all standards are met, and keep procedural manuals and other necessary equipment up to date. This individual will serve as a backup to the Clinical Manager and will manage a caseload as needed for client coverage.
Essential Job Functions:
- Maintains clinical record documentation according to agency policy and procedures and state/federal regulation
- Ensures compliance with regulations and is available for federal and state licensure surveys
- Participates in Performance Improvement activities including but not limited to clinical record review, quality indicator monitoring, and quality management
- OASIS and/or coding experience is strongly desired
- Acts as a Preceptor to coordinate orientation and training for all RN Clinical new hires
- Provides ongoing training and educational opportunities for Clinical staff
- Serves as a senior member to all staff regarding quality improvement and documentation
- Oversees clinical orientation duties including documentation and quality improvement for all new health related employee
- Carry a caseload of patients, understand and perform the admission process plan of care
- Supervise RN, LPN, and HHA field staff as indicated.
Requirements:
- Active RN licensure in the state of the application
- Bachelor’s degree required
Preferred:
- Medicare skilled nursing experience
- Basic understanding of OASIS
- RN experience in health care (home health)
Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
Job details:
* BE/ BC Urologist
* Hospital Employed
* $530k base salary
* 10 Required ER call days a month, practice call shared between providers and 1 weekend a month
* Midlevel Support in both clinic and OR
* XI Da Vinci Robot
* Hospital is building a new outpatient clinic
* Competitive compensation and benefits for the right candidate sign-on, relocation, CME, student loan assistance and more
* Student loan repayment options up to $100k
* Relocation expenses paid up to $15k
* 1 hr from Atlanta area, safe community with excellent school districts
* Enjoy warm winters, outdoor recreation, and activities
All Star Recruiting benefits
* Full-service agency
* 24/7 professional and reliable service
* Dedicated, specialty-specific consultants
JOB DESCRIPTION Job Summary
Provides support for healthcare services clinical auditing activities. Performs audits for clinical functional areas in alignment with regulatory requirements - ensuring quality compliance and desired member outcomes. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties• Performs audits in utilization management, care management, member assessment, behavioral health, and/or other clinical teams, and monitors clinical staff for compliance with National Committee for Quality Assurance, Centers for Medicare and Medicaid Services (CMS), and state/federal guidelines and requirements. May also perform non-clinical system and process audits as needed.
• Audits for clinical gaps in care from a medical and/or behavioral health perspective to ensure member needs are being met.
• Assesses clinical staff regarding appropriate clinical decision-making.
• Reports monthly outcomes, identifies areas of re-training for staff, and communicates findings to leadership.
• Ensures auditing approaches follow a Molina standard in approach and tool use.
• Maintains member/provider confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA), and professionalism in all communications.
• Adheres to departmental standards, policies and protocols.
• Maintains detailed records of auditing results.
• Assists healthcare services training team with developing training materials or job aids as needed to address findings in audit results.
• Meets minimum production standards related to clinical auditing.
• May conduct staff trainings as needed. • Communicates with quality and/or healthcare services leadership regarding issues identified, and works collaboratively to subsequently resolve/correct.Required Qualifications
• At least 2 years health care experience, with at least 1 year experience in utilization management, care management, and/or managed care, or equivalent combination of relevant education and experience.
• Registered Nurse (RN). License must be active and restricted in state of practice.
• Strong attention to detail and organizational skills.
• Strong analytical and problem-solving skills.
• Ability to work in a cross-functional, professional environment.
• Ability to work on a team and independently.
• Excellent verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.Preferred Qualifications
• Utilization management, care management, behavioral health and/or long-term services and supports (LTSS) clinical review/auditing experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $33.4 - $65.13 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Job Title: Healthcare Marketing and Hospital Liaison
Location: Marion, Ohio
Position Summary
The Marketing and Hospital Liaison represents Marion Rehabilitation within the Marion-area healthcare community. This position plays a key role in promoting the facility’s skilled nursing and rehabilitation services, cultivating strong referral relationships, and supporting community engagement. The liaison will regularly visit area hospitals to meet with patients, families, and discharge planners, ensuring a smooth transition of care and positive representation of Garden Springs Healthcare.
Key Responsibilities
Hospital & Referral Relations
- Represent Marion Rehabilitation at Marion-area hospitals, serving as the primary contact for discharge planners, case managers, and other healthcare professionals.
- Conduct hospital visits to assess potential residents, explain services, and coordinate admissions in collaboration with the internal admissions team.
- Build and maintain strong relationships with hospitals, physicians, and other referral partners to drive census growth and strengthen referral pipelines.
Community Engagement
- Plan, organize, and host community-based events both on and off site to promote Marion Rehabilitation's services and enhance community visibility.
- Represent the facility at local health fairs, senior events, and networking functions.
- Develop partnerships with community organizations, senior centers, and civic groups to foster ongoing engagement.
Marketing & Outreach
- Collaborate with facility leadership to develop and implement outreach and marketing strategies that support census and growth goals.
- Maintain marketing materials and ensure consistent branding and messaging.
- Track referral trends, admissions, and outreach efforts, providing regular updates to leadership.
Customer Service & Communication
- Demonstrate professionalism, empathy, and responsiveness in all interactions with patients, families, and referral partners.
- Ensure timely communication and follow-up throughout the referral and admission process.
- Promote a positive image of Garden Springs Healthcare in all external and internal communications.
Qualifications
- Experience in healthcare marketing, hospital liaison, or admissions role (skilled nursing, rehab, or post-acute care required).
- Strong relationship-building and communication skills.
- Knowledge of Marion & Columbus-area hospitals and healthcare networks required.
- Ability to work independently, prioritize effectively, and meet deadlines.
- Valid driver’s license and reliable transportation required.
Required Skills
- Experience planning and hosting community events.
- Familiarity with Medicare/Medicaid and discharge planning processes.
- Excellent organizational, communication, and presentation skills.
Scion Nonprofit Staffing has been engaged to conduct a search for a Contract to hire Staff Accountant – Healthcare for a mission-driven healthcare organization dedicated to advancing equitable access to care. This is a full-time, onsite opportunity based in Los Angeles, California.
POSITION OVERVIEW:
The Staff Accountant – Healthcare plays a critical role in supporting daily accounting operations with a strong emphasis on high-volume Accounts Payable. This position requires someone who understands complex accounting structures across multiple entities and grant-funded programs. The ideal candidate thrives in a fast-paced healthcare environment, maintains exceptional accuracy, and ensures compliance with funding and regulatory requirements.
PERKS:
- Competitive hourly compensation of $34.00–$37.50/hour
- Comprehensive medical, dental, and vision benefits
- Retirement plan with employer contribution
- Generous paid time off plus recognized holidays
- Mission-driven healthcare organization focused on equity, advocacy, and community impact
RESPONSIBILITIES:
- Serve as full charge of Accounts Payable, including vendor setup, invoice booking, approval tracking, and payment processing in a high-volume environment
- Ensure proper coding, documentation, and grant allocation across two entities with complex funding structures
- Reconcile A/P aging reports, vendor statements, prepaid accounts, accruals, and general ledger accounts
- Process credit card statements and maintain expense tracking systems (including Concur), resolving discrepancies as needed
- Prepare required schedules, 1099/1096 filings, shared expense allocations, and support audit documentation
- Maintain regulatory compliance with federal, state, local, and funding source requirements while supporting cash management activities
QUALIFICATIONS:
- Strong background in high-volume Accounts Payable including approvals, tracking, invoice booking, and payment processing
- Solid understanding of GAAP and complex accounting structures, including multi-entity and grant accounting environments
- Experience working within automated accounting systems and advanced proficiency in Excel
- Strong analytical skills with the ability to reconcile accounts and resolve discrepancies independently
- Prior experience in nonprofit, healthcare, or grant-funded environments preferred
COMPENSATION AND BENEFITS:
This position offers an hourly pay range of $34.00–$37.50 per hour, along with a comprehensive benefits package including medical, dental, vision, retirement plan participation, paid time off, and holidays.
Scion Nonprofit Staffing is an award-winning national nonprofit recruitment and staffing specialist for nonprofit organizations, foundations, associations, and educational institutions! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals supporting incredible missions and programs. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire nonprofit recruiting, interim leadership placement, and temporary professional staffing.
We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm and our practices can be found online. Scion Nonprofit Staffing is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.
For opportunities located in a region that has enacted fair chance, arrest, or conviction based employment ordinances, Scion Nonprofit Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.
New Graduate – Healthcare Recruiter (Non-Clinical)
love to staff, live to serve.
Staffing as a Mission believes that staffing is about fulfilling purpose. We are dedicated to finding the best talent and solutions in Technology and Health IT. We serve our clients by delivering excellence, contributing to our communities, and operating guided by Christian principles. SaaM donates time, talent, and 10% of profits to ministries and charities doing great work with career transitions and leadership training.
- Staffing as a Mission is expanding and wants to add Recruiting professionals to the SaaM team.
- SaaM is looking for motivated individuals who want to be on a team that believes staffing is all about fulfilling purpose.
- The best part is that by working with SaaM, you’ll be making a difference. At SaaM, 10% of our profit every year goes to our mission partners. These world changing organizations work every day to solve poverty, help families heal, and bring aid to the poorest among us.
PRIMARY RESPONSIBILITIES:
- Responsible for full lifecycle recruitment including sourcing, screening, and selection of candidates for SaaM's clients across the United States.
- Work with internal account managers to understand client culture, hiring needs, build targeted sourcing plans, and adjust to client expectations throughout the process.
- Use a combination of direct sourcing, social networking, internet sourcing, networking, and other recruiting methods to target potential candidates.
- Leverage modern AI recruiting tools to accelerate candidate sourcing, research talent markets, personalize outreach, and improve recruiting efficiency while maintaining a high-touch candidate experience.
- Update and submit candidate resumes to internal account managers.
- Collaborate with other team members to manage recruiting efforts for large projects.
- Maintain relationships with active and placed candidates.
- Negotiate compensation, terms, and rates of employment contracts.
- Track day-to-day recruiting activity in applicant tracking system.
DESCRIPTION OF CAPABILITIES AND ABILITIES:
- A bachelor’s degree with all requirements completed between May 2024 and August 2026. (All degree requirements must be met before your first day).
- Self-motivated and relationship-oriented.
- Detail oriented with excellent interpersonal skills.
- Strong analytical skills required.
- Ability to work independently and prioritize daily tasks.
- Excellent verbal and written communication skills.
- Thrive in a fast-paced team environment.
- Excited to learn multiple facets of the healthcare & IT industries.
- No prior recruiting experience required — we provide training for motivated graduates interested in a career in recruiting, staffing, or sales.
Location: Hybrid work-from-home with 2 days per week in-office in Brentwood, TN.
Compensation: $50,000 base salary + uncapped commission (first-year target earnings $65k–$85k+)
Staffing as a Mission, LLC
Brentwood, Tennessee 37027
provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, genetic information, or status as a covered veteran in accordance with applicable federal, state and local laws.
Healthcare Coordinator | Major Boston Hospital | Boston, MA
We are partnering with a major Boston hospital to hire a Healthcare Coordinator to join their team! This is an amazing opportunity for someone who’s eager to break into (or continue growing in) the healthcare field and wants to be part of an organization that truly promotes from within and invests in its people.
If you’re organized, personable, and love being the go-to person who keeps things running smoothly, this could be a great fit!
What you’ll be doing:
• Greeting and checking patients in and out with professionalism and compassion
• Scheduling appointments and coordinating follow-ups
• Answering phones and assisting with patient inquiries
• Maintaining accurate records and supporting documentation needs
• Assisting with filing and general administrative support
• Partnering closely with clinical staff to ensure seamless day-to-day operations
What they’re looking for:
• Bachelor’s degree in Public Health, Healthcare Management, or a related field preferred
• 1–2 years of customer service or healthcare experience (internships absolutely count!)
• Strong communication skills and a patient-first mindset
• Detail-oriented, organized, and eager to learn
• Someone excited about growth opportunities and being part of a collaborative, supportive team
This is a great entry point into a respected healthcare organization where you can build a long-term career, not just take a job!
This search is being conducted by Monument Staffing on behalf of our client. Monument Staffing has been retained to assist with the recruitment process for this opportunity.
To assist Registered Nurses and Licensed Practical Nurses in the provision of patient care by performing assigned patient care and unit maintenance activities.
Qualifications
Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA), Education: H.S. Diploma/GED (Required), Work Experience: Relevant medical military training; Completion of CNA coursework within past 24 months; Certified Nursing Assistant (CNA); At least one semester of nursing clinical experience; Worked as CNA within past 24 months; Successful completion of Carle's HCT In Training Program
Responsibilities
Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.
- Knowledgeable and skilled in applicable procedures in providing care.
- Provides hygiene needs of assigned patients (AM/PM care, oral hygiene and denture care, perineal care, shampoo, bathing, shaving, care of TED/SCD hose.)
- Provides nutritional needs of assigned patients. (Tray distribution, setting up trays, offering supplements, feeding, adding tube feeding and recording intake.)
- Provides elimination needs of assigned patient. (Foley care, bowel movements, bladder training, enemas, and external catheters; records output.)
- Provides skin care of assigned patients. (turning, positioning, recognition and prevention of skin breakdown, operation of special beds, nail care, and back rubs.)
- Provides comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher, urinal are within reach.)
- Provides activity needs of assigned patients (i.e. turning, chair, ambulating, walker, and crutches).
- Performs measurements of assigned patients (I&O, hemoccult, gastrocult, TPR, B/P, weights, empty drains, abdominal girth, hose measurements).
- Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. intermittent urinary catheterization, phlebotomy, and clean dressing changes (varies by unit or area).
- Assists with admission, transfer, and discharge of patient.
- Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures call light available etc.
- Sets up equipment for care (IV poles, admission kit, others)
- Stores and transfers belongings (dentures, hearing aids, glasses and other personal items).
- Packs up all patient belongings at discharge.
- Achieves patient satisfaction when providing patient care.
- Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.
- Patient needs are met and satisfaction of care is expressed
- Demonstrates ability to anticipate patient needs
- Answers all call lights promptly
- Respects privacy
- Reports pertinent patient information to the nurse assigned to the patient in a timely manner.
- Documentation is completed prior to leaving shift.
- Completes care while conserving resources.
- Completes work within assigned shift.
- Overtime used only as requested by Director/Unit Leader/Lead RN/ Shift Coordinator.
- Prevents waste of supplies and linen.
- Checks patient room for unused equipment/supplies and returns to SPD promptly.
- Assists with patient lifting in a timely manner.
- Demonstrates ability to organize and prioritize work with changes as directed by the nurse.
- Uses slow time to improve unit appearance and accept additional assignments.
- Assists others in assignment completion.
- Willingly responds to requests by nursing staff accepting delegated duties from the Registered Professional Nurse and Licensed Practical Nurse.
- Performs unit maintenance duties
- Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets, bedpans, and specipans.
- Assures discontinued equipment is removed from patient rooms.
- Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD items.
- Knowledgeable of SPD exchange cart system and consistently charges out supplies used.
- Performs errands as requested
- Knowledgeable of locations of various support areas.
- Responds promptly to urgent requests.
- Provides for safety measures of assigned patients (lifting, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)
- Maintains clear hallways and doorways on an ongoing basis.
- Uses protective equipment appropriately.
- Always washes hands between patients and procedures.
- Practices good body mechanics, getting assistance as needed to protect patient and own safety.
- Promptly reports unsafe equipment of risky situations.
- Alert and responsive to all alarms/call lights.
- Demonstrates a practical problem solving approach to patient moving and handling issues
- Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment.
- Assists in achieving department goals and objectives.
- Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude to call, took problem seriously, attention to special needs, temperature of foods, noise level, temperature of the room, attitude towards visitors, and concern for privacy.
- Attends educational offerings to validate skills and maintain current knowledge of patient care.
- Gives and receives peer evaluation constructively.
- Supports staffing changes and assisting with staffing needs.
- Is knowledgeable of quality assurance indicators and assists in improvement of patient care, such as ID bands, patient falls, and infection control.
- UnityPoint Health brand promise, mission, vision, and values demonstrated with all interactions with patient and families.
- Displays warmth, concern, and respect for patients and their families.
- Respects patient's and family's privacy.
- Responds promptly to patient and family requests. Alerts the nurse promptly when his/her intervention is required.
- Timely response to call lights.
- Explains procedures, etc. to patient and family within the nursing assistant scope such as meal times, a.m. care delivery.
- UnityPoint Health brand promise, mission, vision, and values demonstrated with all interactions with unit staff/other hospital personnel.
- Conveys warmth, concern, and respect for all hospital personnel.
- Responsive to requests and concerns from other personnel.
- Communication with others is open, honest and respectful.
- Interacts constructively and supportively with other personnel.
- Recognizes role others play in providing care to the patient.
- Provides pertinent information on assigned patients to the nurse during the shift and as requested.
- Assists peers in assignment completion.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and Benefits
The compensation range for this position is $17.89per hour - $28.98per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit /benefits.
To facilitate the activities of a nursing unit through the effective performance of receptionist, transcriptionist, and clerical processes and/or to assist Registered Nurses in performing assigned patient care and unit maintenance activities. This position manages information and connects physicians, team members and visitors with appropriate resources.
Qualifications
Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA), Education: H.S. Diploma/GED (Required), Work Experience: Successful completion of Carle's HCT In Training Program; Relevant medical military training; Completion of CNA coursework within past 24 months; Certified Nursing Assistant (CNA); At least one semester of nursing clinical experience; Worked as CNA within past 24 months
Responsibilities
Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.
Knowledgeable and skilled in applicable procedures in providing care.
Provides hygiene needs of assigned patients (AM/PM care, oral hygiene and denture care, perineal care, shampoo, bathing, shaving, care of TED/SCD hose.)
Provides nutritional needs of assigned patients. (Tray distribution, setting up trays, offering supplements, feeding, adding tube feeding and recording intake.)
Provides elimination needs of assigned patient. (Foley care, bowel movements, bladder training, enemas, and external catheters; records output.)
Provides skin care of assigned patients. (turning, positioning, recognition and prevention of skin breakdown, operation of special beds, nail care, and back rubs.)
Provides comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher, urinal are within reach.)
Provides activity needs of assigned patients (i.e. dangling, turning, chair, ambulating, walker, and crutches).
Performs measurements of assigned patients (I&O,TPR, B/P, weights, empty drains, abdominal girth, hose measurements).
Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. intermittent urinary catheterization and clean dressing changes (varies by unit or area).
Assists with admission, transfer, and discharge of patient.
Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures call light available etc.
Sets up equipment for care (IV poles, admission kit, others)
Stores and transfers belongings (dentures, hearing aids, glasses and other personal items).
Packs up all patient belongings at discharge.
Achieves patient satisfaction when providing patient care.
Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.
Patient needs are met and satisfaction of care is expressed
Demonstrates ability to anticipate patient needs
Answers all call lights promptly
Respects privacy
Reports pertinent patient information to the nurse assigned to the patient in a timely manner.
Documentation is completed prior to leaving shift.
Possesses knowledge and skills necessary to obtain adequate lab specimens for testing.
Performs patient bedside lab testing and associated quality control in compliance with medical provider’s orders and hospital lab procedures/policies. Performs activities efficiently and accurately to facilitate quality patient care and ensure a safe and efficiently operating unit.
Completes care while conserving resources.
Completes work within assigned shift.
Overtime used only as requested by Director/Nurse Manager/Lead RN/House Supervisor.
Prevents waste of supplies and linen.
Checks patient room for unused equipment/supplies and returns to SPD promptly.
Assists with patient lifting in a timely manner.
Demonstrates ability to organize and prioritize work with changes as directed by the nurse.
Uses slow time to improve unit appearance and accept additional assignments.
Assists others in assignment completion.
Willingly responds to requests by nursing staff accepting delegated duties from the RN or LPN.
Performs unit maintenance duties.
Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets, bedpans and specipans.
Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility room, IV poles, carts, making charts, and distributing SPD items.
Ensures adequate stock of BSI supplies in all rooms.
Performs errands as requested.
Knowledgeable of locations of various support areas.
Responds promptly to urgent requests.
Provides for safety measures of assigned patients (lift equipment, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints).
Uses protective equipment appropriately.
Practices good body mechanics, getting assistance as needed to protect patient and own safety.
Promptly reports unsafe equipment or risky situations.
Adheres to handwashing policy.
Demonstrates knowledge of ordering supplies for the unit as delegated.
Accurately files patient chart documents.
Keeps unit organized.
Knowledgeable of quality improvement indicators and assists in achieving positive patient outcomes.
Prints Diet Census and Station Census.
File reports from printer/fax.
Checks accommodation code.
Posts assignments/turns/information on board.
Post NPO and daily weight signs.
Change batteries for lift equipment
Prepares charts for anticipated discharges and nursing homes.
Stocks rooms, BSI boxes.
Assembles admission packets.
Stuff charts as appropriate
Attends and participates in unit and housewide committees, meetings (i.e. Unit Secretary meetings, meetings with CEO, benefits meetings, etc) Utilizes technology accurately and efficiently.
Enter pending/confirmed discharge in bed management system.
Assigns staff phones and coordinates with call light system.
Prints labels as needed.
Updates Bed Management system with admits and discharges.
Understands and is knowledgeable of computer downtime procedures.
Utilizes the intranet and email to keep abreast of information.
Uses and is able to troubleshoot fax machine and printer. Performs activities efficiently and accurately to facilitate quality patient care and ensure a safe and efficiently operating unit.
Greets visitors, physicians, patients and team members in a friendly receptive manner.
Promptly and courteously acknowledges individuals at the desk.
Offers assistance when needed.
Answer telephone timely, professionally, identifying unit, name, and title.
Establishes positive working relationships with other team members.
Knowledgeable and respectful of the roles other ancillary department team members have in delivering patient care.
Conveys warmth, concern and respect for all those who come in contact.
Communication with others is open, honest and respectful.
Utilizes proper phone techniques i.e. hold, transfer, etc.
Prioritizes and accurately channels incoming and outgoing information.
Maintains flexibility and is able to adapt to rapidly changing environment and work volume i.e. Code Blue, RRT staffing needs.
Assists in achieving department goals and objectives.
Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude towards calls, problem solving, attention to special needs, temperature of food, noise level, temperature of room, attitude towards visitors, and concern for privacy.
Attends educational offerings to validate skills and maintain current knowledge of patient care. Participates in Unit Councils, staff meetings, etc.
Gives and receives peer evaluation constructively.
Recognizes unit as three interrelated shifts, supporting changes and assisting with staffing needs.
Is knowledgeable of quality assurance indicators and assists in improvement of patient care, such as ID bands, patient falls and infection control.
Respects patient and family privacy.
Timely response to call lights.
Explains procedures to patient and family within the nursing assistant scope such as meal time, a.m. care delivery.
Responsive to requests and concerns from other team members.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and Benefits
The compensation range for this position is $17.89per hour - $28.98per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit /benefits.
Salary: $75,000 - $95,000 per year depending on experience, plus bonus structure
Location: Idaho Falls, ID
Benefits Summary
- Medical, dental, vision, and 401K
- Health Savings Account (HSA)
- Matching 401k (up to 6% match)
- Unlimited Paid Time Off (PTO)
- Company vehicle / Mileage Reimbursement
*Must reside in the Idaho Falls, ID area to be considered*
SUMMARY
The Executive Director provides market leadership and direction for the effective management of operations and the delivery of home health agency services, strategic planning, development and attainment of market/Company goals and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Employee must have regular attendance/punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest. Other assigned duties include:
- Provides leadership and executes a strategic planning process that supports market growth including census, staffing, retention, utilization, and compliance.
- Oversees and manages annual operating budget.
- Ensures that the performance and operations are in compliance with all regulatory requirements including all other local, state, and federal regulations related to home-based care.
- Assures recruitment and retention of clinical staff adequate to meet patient needs and guarantee prompt and timely admissions of all referrals.
- Maintains a system of staffing which is based on patient needs and which defines the number and mix of Clinical Staff and office support staff needed.
- Works with the sales team to develop and execute growth strategy.
- Reports monthly KPIs to leadership team, creating action plans to address areas of opportunity/deficiency.
- Demonstrates and maintains a working knowledge of and ensures Agency management adheres to the Medicare Conditions of Participation and State Operations Manual
- Directly and indirectly supervises market staff.
- Demonstrates and gives proper assistance in handling of satisfactory on-site surveys by all regulatory bodies as pertains to home health.
- Participates in the development of the company-wide Performance Improvement Plan in consultation with Executive Team and Clinical Coordinators.
- Establishes a clear channel of communication between Executive Team, Clinical Coordinators and staff to keep them informed and promotes professional working relationships with alt departments and agencies.
- Demonstrates understanding of the principles of human resources, applicable laws, policies and procedures.
- Leads and attends company committees as requested.
- Exercises authority through channels to ensure delegation and empowerment of staff.
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
This position has direct supervisory responsibilities as assigned.
EDUCATION and/or EXPERIENCE
Required:
- Bachelor’s degree in a related field
- Must be at least 21 years old
- At least eight (8) years of experience in healthcare; or equivalent combination of education and experience.
- At least two (2) years of experience in a leadership role in healthcare
Preferred:
- Master’s degree in a related field desirable but not required.
- At least two (2) years of experience in a leadership or supervisory role in the home healthcare strongly preferred
- Department of Labor / EEOICP experience strongly preferred
Travel Requirements: Frequent travel within local market required.
Other Requirements: Maintain current state licensure. Maintain current liability and malpractice insurance, if applicable.
CERTIFICATES, LICENSES, REGISTRATIONS, & MEDICAL REQUIREMENTS:
- Valid Driver’s License
CLEARANCES:
The following background checks are conducted:
- Criminal background
- Driving Record
- OIG Exclusion List
- Sex Offender Registry
Salary: $100,000 - $130,000 per year depending on experience, plus bonus structure.
Location: Denver, CO
(Frequent travel to states in designated territory required)
Benefits Summary:
- Medical, dental, vision, and 401K
- Health Savings Account
- Matching 401k
- Unlimited Paid Time Off (PTO)
- Mileage reimbursement
Position Summary
The Regional Director provides market leadership and direction for the effective management of operations and the delivery of home health agency services, strategic planning, development and attainment of market/Company goals and objectives.
Essential Functions the Regional Director must have regular attendance/punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest. Other assigned duties include:
• Assists with training and orienting new Executive Directors, as assigned
• Provides leadership to appointed region(s) and assists in strategic planning process that supports market growth including census, staffing, retention, utilization, and compliance, ensuring they align with the company’s strategic objectives
• Oversight of appointed region(s) management of annual operating budget.
• Maintains weekly and monthly meetings with Executive Directors in appointed region(s)
• Ensures appointed region(s) performance and operations follow all regulatory requirements including all other local, state, and federal regulations related to home-based care.
• Assures recruitment and retention of support and clinical staff adequate to meet patient needs and guarantee prompt and timely admissions of all referrals.
• Maintains a system of staffing which is based on patient needs and which defines the number and mix of Clinical Staff and office support staff needed.
• Works with the sales team to develop and execute growth strategies, alongside local leadership.
• Reports appointed region(s) monthly KPIs to leadership team, creating action plans to address areas of opportunity/deficiency.
• Demonstrates and maintains a working knowledge of and ensures Agency management adheres to the Medicare Conditions of Participation and State Operations Manual in states where applicable per licensing requirements.
• Directly and indirectly supervises market staff.
• Demonstrates and gives proper assistance in handling of satisfactory on-site surveys by all regulatory bodies as pertains to home health.
• Participates in the development of the company-wide Performance Improvement Plan in consultation with Executive Team and Clinical Coordinators.
• Establishes a clear channel of communication between Executive Team, Clinical Coordinators and staff to keep them informed and promotes professional working relationships with alt departments and agencies.
• Demonstrates understanding of the principles of human resources, applicable laws, policies and procedures.
• Leads and attends company committees as requested.
• Exercises authority through channels to ensure delegation and empowerment of staff.
• Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
- This position has direct supervisory responsibilities as assigned.
Education/Training
Required:
- Bachelor’s degree in a related field
- At least two (2) years of operations leadership experience in home healthcare.
- At least eight (8) years of experience in home healthcare; or equivalent combination of education and experience.
- Demonstrated experience with business growth and development.
- Knowledge of state regulations.
Preferred:
- Master’s degree - MBA is desirable but not required.
- Department of Labor (DOL) / EEOICPA experience strongly preferred.
- Experience overseeing multiple states strongly.
- Administrator or director level experience within home healthcare strongly preferred.
Travel Requirement: Frequent travel required to states in designated territory: Nevada, Washington, Idaho, Colorado
Clearances
The following background checks are conducted:
• Criminal background
• Driving Record
• OIG Exclusion List
• Sex Offender Registry
Fulltime ONSITE role in Irving Texas with no nights or weekends!
Member Service Specialist/Healthcare Customer Service
Notes: 2+ years of customer service experience in healthcare insurance or related in call center environment or high volume inbound call setting.
Job description:
- The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling—Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries.
- This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose
(Must pass National and Federal background check and Education verification -HS Diploma/GED minimum)
Assists Community First Health Plan (CFHP) members regain optimum health or improved functional capacity by ensuring that members have access to all of the health care services they need in the most efficient and effective manner possible. Responsibilities include but are not limited to overseeing the allocation of resources, cost and quality of health care for members; coordinating care between the primary care physician, community resources, family and member; coordinating care across the health care continuum while monitoring and managing benefit utilization; and, collaborating with multi-disciplinary health care team members in identifying the educational and discharge needs of members.
EDUCATION/EXPERIENCE
Registered Nurse (RN) is required. Bachelor of Science in Nursing (BSN) or Master’s degree is preferred. Minimum three (3) years nursing, acute care, quality management or managed care experience is required. Basic knowledge of Medicaid, Medicare, community resources and alternate funding programs is desired. Knowledge of InterQual screening criteria as well as DRG, ICD and CPT coding is preferred.
LICENSURE/CERTIFICATION
Current licensure as a Registered Nurse with the Texas State Board of Nurse Examiners is required. Current certification from an appropriate professional agency, such as Case Management Society, is preferred.
Care Coordinator will be instrumental in assisting the department and clinicians in the Ambulatory setting by gathering information, coordinating utilization efforts, and reviewing HCC quality indicators, and RAF scores to eligible Medicare Advantage beneficiary. Will monitor opportunities within the Medicare managed group to enhance financial outcomes. Will coordinate the transition of care and the interdisciplinary treatment for Medicare managed patients across the healthcare continuum. Facilitates the delivery of services, evaluates effectiveness, tracks outcomes and functions as the patient advocate to identify and communicate health care needs. Works collaboratively with clinical staff, clinic leadership, and outside agencies in an effort to improve patient outcomes, compliance, and decrease complications.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full time hospital experience preferred. Work experience in case management, utilization review, or hospital quality assurance experience is preferred.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is desirable. Case Manager Certification (CCM, CPHQ, or ANCC) or Certified Diabetes Nurse Educator certification is highly desirable. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
