Senior UX Desginer
Job Description
Senior UX Designer
We are seeking a Senior UX Designer to support the Member Portal (web and mobile) within the Cross Channel Solutions team. This role is a senior-level individual contributor responsible for leading end-to-end UX efforts while partnering closely with business stakeholders, BSAs, engineering, and offshore design teams.
Key Responsibilities
- Lead UX design from discovery through high-fidelity execution
- Translate business requirements into intuitive, user-centered solutions
- Create user flows, wireframes, prototypes, and specifications in Figma (must-have)
- Collaborate in an Agile environment to ensure scalable, feasible solutions
- Mentor junior designers and contribute to UX standards and design processes
- Support major initiatives, including an upcoming mobile app redesign
Qualifications
- 3+ years of UX design experience in a corporate/enterprise environment
- Strong stakeholder communication and collaboration skills
- Advanced Figma proficiency (used daily)
- Solid understanding of usability, accessibility, and user-centered design
- Portfolio required
Preferred
- Experience mentoring junior designers
- Exposure to AI-assisted design workflows
- Familiarity with front-end concepts (HTML/CSS)