Children's Services Coordinator

Children’s Services Coordinator

Overview

We are a mission-driven organization committed to breaking patterns of instability that lead to homelessness and hunger on the North Shore by providing safe, supportive, and dignified shelter services that promote stability and independence.

Position Summary

The Children’s Services Coordinator supports children and families living in family shelter programs serving approximately 50 families across congregate, scattered site, and motel/hotel placements. This role helps strengthen child well-being, parent-child relationships, and access to developmentally appropriate, trauma-informed supports and early education resources.

Key Responsibilities

• Build safe, nurturing, and supportive relationships with children and families
• Support parents through engagement, communication, and parenting-focused programming
• Plan and lead parent/child playgroups, youth activities, and after-school options
• Coordinate on-site programming with community partners (Early Intervention, parenting groups, therapeutic and enrichment programs)
• Assist parents with childcare/preschool search and enrollment and maintain updated resource lists
• Collaborate with schools and homeless liaisons to support children’s educational stability
• Track supportive services and activities in participant electronic files (VESTA)
• Promote a trauma-informed, culturally responsive environment for children and youth
• Support reunification goals and participate in case conferences as needed
• Maintain confidentiality, professional boundaries, and follow HIPAA requirements
• Respond to crises using de-escalation strategies and follow incident reporting procedures

Qualifications

• Bachelor’s Degree in Early Childhood Education, Special Education, Social Work, Psychology, or related field
• (or unrelated degree with required relevant coursework)
• 1–2 years of experience working with families and children
• Knowledge of child development and the impact of trauma
• Strong communication and interpersonal skills; ability to work with diverse populations
• Ability to work independently and as part of a team
• Valid driver’s license and reliable transportation required
• CPR/First Aid required (or obtained shortly after hire)
• CORI/SORI required

Schedule

Occasional evening hours may be required based on program needs.

Salary

$60,000–$65,000 annually

Benefits

Competitive benefits package including health/dental/life/STD insurance, 401(k) with match, and generous PTO.