Information Technology Tourism Jobs in Volo
164 positions found
Duration: 12 Months
Location: Mettawa, IL 60045 (Hybrid)
PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES
The Project Manager (I) is responsible for the planning, scheduling and execution of all projects (print and digital) within Ad Agency (A3). This role works closely with their assigned account manager to help coordinate daily activities within A3 and continue to develop the ongoing relationship with their respective brand teams to keep projects on schedule, on budget and on strategy.
PROJECT/PROCESS MANAGEMENT
* Develop project schedules, allocate resources and communicate project status and schedules to all key stakeholders and ensure deliverables and key milestones are met on time and within budget
* Conduct regular status meetings with internal teams and clients to review progress, identify risks, and develop mitigation strategies. Capture notes and distribute recaps with action items.
* Set up and manage routes for all projects through the internal agency approval process (Kantata, WorkFront)
* Understand the Medical/Legal/Regulatory (Veeva) review process and prepare all assets and documentation for submission and review in accordance with Promotional Material Review Process
* Coordinate interactive resources with studio/programming/creative leads
* Be the primary point of contact for all third-party development/deployment vendors providing regular updates, managing expectations, and addressing any issues or concerns
* Create, compile, and maintain project and department documentation as needed (technical documentation, server folder structure, spec sheets, estimate tracking, etc.)
FINANCIAL MANAGEMENT
* Track time on a daily basis.
* Assist with providing estimates.
* Assist with billing and ensure billing is completed on schedule.
* Adherence to all company-wide financial policies
KNOWLEDGE / SKILLS
* Understand promotional guidelines including, but not limited to, corporate branding, promotional material development, Veeva PromoMats review and corporate compliance
* Understand the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving
* Demonstrate clear and concise written and verbal communication skills
* Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
* Possess ability to work in a high-volume, rapidly paced environment
* Proficiency using the Microsoft Suite of products (Outlook, Word, Excel, PowerPoint, Teams, SharePoint) and other systems (Kantata/Mavenlink, Workfront)_
ACCOUNTABILITY / SCOPE
* Reports to their assigned Ad Agency account manager
* Partners with creative team on project initiatives
QUALIFICATIONS
* Bachelor degree required
* 1-4 years of ad agency experience required (minimum), project management and pharmaceutical experience a plus
* Strong attention to detail and excellent communications skills: verbal, presentation, written
* Understanding of print and digital project lifecycles and different project management methodologies/styles
* Familiarity with print production process, web technologies and digital trends
* High energy, positive, organized individual who is comfortable in a high-visibility role
* Great collaborator with ability to focus on both the big picture and small details
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Responsibilities:
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Manage and execute the shrink and safety programs
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities:
Preferred Type of experience the job requires:
- Retail management experience preferred
Physical Requirements:
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Work Environment:
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$16.00 - $22.20
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-8 MICHAEL).
To entertain and engage with guests to creeate an immersive experience as directed by Production staff.
Responsibilities:Essential Duties and Responsibilities:
- Perform all shows on time and follow instructions from Lead or Supervisor for Meet & Greets.
- Perform your respective roles as set by the Production Staff and Full Time Management. The performance will not vary from the direction set during the production period throughout the course of the show’s run.
- Strictly adhere to the park and Warner Bros. rules concerning your activities while wearing and preparing the costumes.
- Be prepared and hydrated for the potential of a 20-degree increase in temperature from the outside air.
- Protect your costume from abuse or damage, and see the costumes are properly groomed and maintained.
- Keep guest safety and satisfaction in mind during the performance and as an escort. This may include guiding guests to and from the characters, maintaining order, taking pictures and assisting guests by answering questions regarding general park information.
- Keep the character’s safety in mind at all times. This may include providing a safe walking space through the park, both onstage and backstage, maintaining a safe space between the character and guests, keeping track of each appearance’s duration and physical condition of the performer in the costume.
- Be open to and engaged in the rehearsal process and operation of your respective productions under the direction of the Production Staff.
- Navigate in, on, or around scenic elements associated with specific production in potentially dark and restrictive spaces.
- Take direction and constructive criticism.
- Wear proper park approved clothing when entering and exiting park property.
- Report any unsafe acts and/or conditions to the Lead or Stage Manager immediately
- Ensure the venue, break area, make-up area, and Show Wardrobe are kept clean.
- Adhere to and enforce all park policies and procedures as outlined in the Seasonal Handbook and the Department Standard Operating Procedure Manual.
- Train new personnel as needed
Qualifications:Skills and Qualifications:
- Minimum Age: 16
- Shifts are based upon production needs.
- Willing to actively engage with guests
- Availability is vital for this role and contingent upon hiring.
- Must physically able to perform choreography as directed
- Must be willing to work outdoors in various weather conditions
- Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
- Must have strong teamwork skills and the ability to work with others
Other Functions: All other duties assigned or necessary to support the park as a whole.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
To coordinate all technical and guest aspects of a live entertainment production. The pay for the position is $17.50 an hour. This is an internship opportunity for current individuals that are in an undergraduation program or a recent graduate.
Responsibilities:
* Work as a member of the area as needed.
* Demonstrate the ability communicate well, think quickly in pressure situations, and motivate a work crew.
* Have a full understanding of the job responsibilities for all the positions under their direct supervision.
* Develop and maintain work schedules for all staff in assigned area.
* Work within other department venues and units as the need arises.
* Develop procedures to make the area run properly and efficiently.
* Maintain a guest first mentality ensuring all shows start on time.
* Work as a resource for the team.
* Ensure all Characters performers costumes and Meet & Greets adhere to the guidelines set by Warner Bros. and the Six Flags Production Team.
* Navigate in, on, or around scenic elements associated with specific production in potentially dark and restrictive spaces.
* Hold regular crew meetings to deliver park/department information and/or comments from Department Management
* Monitor the performance of your team members.
* Provide coaching, counseling and disciplinary/commendable action as needed to maintain and improve the performance of the crew.
* Complete all departmental and park related paperwork.
* Ensure all shows elements stay well maintained and are executed safely.
* Adhere to and enforce all park policies and procedures as outlined in your Seasonal Handbook and the Department Standard Operating Procedure Manual.
* Work with Entertainment Management to assist and shadow with other aspects within the Entertainment Department.
* Immediately reports any unsafe acts to the Entertainment Management.
* Train new personnel as needed.
* Complete all projects as asked by Entertainment Management.
Qualifications:
* Minimum Age: 18
* Shifts are dependent upon Show needs
* Must have a valid Driver's License
* Must be able to stand/walk for the length of the shift
* Must be willing to work outdoors in various weather conditions
* Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
* Must have strong teamwork skills and the ability to work with others
Title - Process Technician
Location – Libertyville, Illinois
Experience – 4 years
Salary – as per the market standard
Job Description:
Mandatory Requirements:
• 3+ years of experience in injection molding or mold setup.
• Experience with hydraulic and electric injection molding machines.
• Certifications (Preferred):
• RJG Master Molder I or II
• Forklift Certification
• Education: High School Diploma or GED required.
• Associate’s degree in Plastics Technology, Manufacturing, or related field preferred.
Key Responsibilities:
• Machine Setup & Operation
• Set up molds, machines, and auxiliary equipment for production runs.
• Adjust machine parameters to maintain part quality and meet specifications.
• Start up and shut down molding machines per standard operating procedures.
• Troubleshooting & Maintenance
• Diagnose and resolve molding issues such as flash, short shots, or warping.
• Perform routine maintenance and minor repairs on molds and machines.
• Collaborate with maintenance and engineering teams for complex repairs.
• Quality Assurance
• Inspect molded parts for defects and ensure compliance with quality standards.
• Maintain documentation for process control, lot traceability, and corrective actions.
• Support root cause analysis and implement corrective actions for quality issues.
• Process Optimization
• Monitor mold performance and suggest improvements to reduce cycle time and scrap.
• Participate in continuous improvement initiatives and lean manufacturing efforts.
• Safety & Compliance
• Follow all safety protocols and ensure equipment is operated safely.
• Comply with ISO-13485, FDA CFR/GMP, and other regulatory requirements.
Duration: 9+ months (ASAP through end of 2026, possible extension into 2027)
Location: Mettawa, Illinois (Hybrid - 3 days/week onsite Tue, Wed, Thu and 2 days remote Mon, Fri)
**Top 4 Skills Required**
1. Process Documentation and Organizational Skills: Ability to capture, clarify, and document project requirements, workflows, and procedures for transparency and repeatability.
2. Cross-Channel End-to-End Testing: Experience documenting, facilitating, and completing testing (including UAT) across CRM, web, and app channels with robust acceptance criteria and test cases.
3. Project Planning and Timeline Management: Skilled in building, maintaining, and integrating project timelines to ensure on-time, quality delivery.
4. Stakeholder Collaboration and Communication: Effective at aligning cross-functional teams, facilitating meetings, and providing exceptional client service.
Job Description:
The Program Manager III will oversee the management of campaign and content metadata, CRM (Email, SMS, Direct Mail, App), and Web reporting requirements, as well as Power BI reporting on CRM metrics. This role will be responsible for capturing project requirements, building project timelines, writing Acceptance Criteria and Test Cases, documenting key processes, and ensuring excellent client service throughout the lifecycle of each initiative. The position requires strong organizational, analytical, and communication skills to collaborate effectively with internal stakeholders and deliver quality project outcomes.
Responsibilities:
* Manage and organize campaign and content metadata to ensure accurate tracking and reporting.
* Define and document CRM and web reporting requirements, liaising with technical and business teams.
* Use Power BI dashboards and reports to provide insights on CRM metrics and project outcomes.
* Capture, clarify, and communicate project requirements to relevant stakeholders.
* Build, maintain, and update project timelines, ensuring deliverables are met on schedule.
* Coordinate with internal and external stakeholders to ensure alignment on project objectives and timelines.
* Provide exceptional client service, acting as a point of contact for inquiries and ensuring client satisfaction.
* Monitor progress, identify risks, and support resolution of challenges as they arise.
* Create and implement a standardized end-to-end testing process in collaboration with cross-functional teams, ensuring thorough test coverage, consistency, and alignment with project goals.
* Document key program and project processes, including requirements gathering, testing workflows, and client engagement procedures, to ensure transparency and repeatability.
* Facilitate and participate in end-to-end testing activities across all impacted channels (Email, SMS, Direct Mail, App, Web), ensuring robust test execution and stakeholder involvement.
* Define, write, and review acceptance criteria and detailed test cases in partnership with technical and business stakeholders.
* Lead and support User Acceptance Testing (UAT) across channels, tracking issues, capturing feedback, and validating solutions meet stakeholder expectations.
Qualifications:
* Bachelor's degree in business, marketing, information systems, or related field.
* 10+ years of project or program management experience, BSA, preferably within digital marketing, CRM, or analytics environments.
* Experience with CRM (email, SMS, direct mail) campaign management, metadata, and Salesforce Marketing Cloud systems.
* Experience with end-to-end and UAT testing across multiple digital channels
* Proficiency in Power BI and ability to create actionable reports and dashboards.
* Strong process documentation skills.
* Strong organizational and project planning skills.
* Excellent written and verbal communication skills.
* Experience in client-facing roles and customer service.
* Detail-oriented, proactive, and collaborative work style.
This role is ideal for a results-focused program manager with expertise in process documentation, cross-channel testing, data-driven reporting, campaign management, and a passion for delivering outstanding client service.
Work Location: Mettawa, IL 60045
Assignment Duration: 12 Months Work Arrangement: Hybrid
Position Summary: The Account Executive serves as the primary liaison between the client Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.
Key Responsibilities:
- Collaborate with the brand team in the development of project briefs
- Recommend key promotional tactics that align with the strategy and goals of the brand
- Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders
- Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
- Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
- Develop annual forecasts
- Conduct financial reconciliations on a monthly basis
- Track time on a daily basis
Qualification & Experience:
- Bachelor degree required
- Master's degree or equivalent related project or functional experience is desirable
- Total account management experience - 3-4 years preferred
- Pharmaceutical ad agency experience or in-house agency experience preferred
- Pharmaceutical industry experience preferred (US, Global preferred)
- Excellent communications skills: verbal, presentation, written
- High energy, positive, organized individual who is comfortable in a high-visibility role Ability to manage high volume project scope in a fast paced creative environment
- Great collaborator with ability to focus on both the big picture and small details
- Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving Demonstrate critical creative thinking and problem solving skills
- Demonstrate clear and concise written and verbal communication skills
- Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
- Demonstrate leadership in conflict resolution to facilitate effective outcomes
- Possess ability to work in a high-volume, rapidly paced environment
- Maintain knowledge of The Organization guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position
Additional Information (If Applicable):
- Reports to client Ad Agency Account Manager
- Partners with creative team on project initiatives
- Accountable for tactical execution, compliance to all related guidelines and budget Adherence to all company-wide financial policies
Cellular Sales is Growing!
Average and High-End Sales Consultants earn $53000 $97000 +/ year
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have a 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Why Join Cellular Sales
Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.
What We Offer
We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:
- Life-Changing Income: The highest commissions in the industry
- First rate health benefits: Including health/vision/dental, and life insurance.
- Security for your future: 401(k) with ROTH option to save for retirement.
- Performance Incentives: Top performers receive trips, gifts, and prizes.
- Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders
- Advancement Opportunities: We promote from within and encourage growth
- Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
- Community Involvement: Impact the lives of people where you live through local events and volunteering
Responsibilities
As a sales Consultant, you will service the customer's needs, make recommendations based on their specifications.
- Develop new consumer and business accounts
- Provide outstanding service during and after the sale
- Recommend changes in products and services
- Stay current on the newest technology products and services
What We Are Looking For
- Driven, enthusiastic people with a positive attitude
- Willingness to learn and utilize proven techniques to grow your business
- Effective verbal, written, and interpersonal skills
- Self-motivated to successfully manage responsibilities
- Strong negotiating and follow-up skills
- Understanding of new technology products and services
If you're eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let's talk.
Opportunity awaits, apply today!
Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.
Why Join Platinum?
Four-Day Workweek
Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.
Uncapped Earning Potential
This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.
Ongoing Support & Resources
Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.
Cutting-Edge AI Training
Get an edge on the competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before.
Your Day-to-Day
1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.
2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.
3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.
What You’ll Enjoy
- High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
- Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
- Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
- Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
- Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.
- Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.
Who Thrives Here
- Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
- Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
- Continuous Learners: You’re excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
- Flexible Travelers: You’re comfortable with overnight travel Monday–Thursday and are 18+ years old.
Ready to Take the Leap?
If the idea of earning what you’re worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we’d love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.
About Platinum
Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum’s products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they’re starting from.
Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.
Border Patrol Agent (BPA) Entry Level
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
