Information Technology Tourism Jobs in Lindenhurst

ABOUT THE JOB

Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional IT Project Manager to lead and deliver technology initiatives that support our apparel retail and wholesale business. In this role, you will manage cross-functional IT projects from planning through execution, ensuring systems, integrations, and processes align with business goals and support our continued growth.

You’ll work closely with cross-functional teams across product development, planning, supply chain, retail operations, wholesale, e-commerce, and IT.

The ideal candidate has a strong understanding of apparel retail and wholesale systems and enjoys working at the intersection of business and technology. This is an exciting opportunity for a highly organized, collaborative project manager who is passionate about driving system improvements, delivering impactful solutions, and supporting a fast-paced, omnichannel organization.

Job Title

IT Project Manager (Apparel Retail & Wholesale)

Job Purpose

The IT Project Manager leads and delivers technology initiatives that support the retail and wholesale operations of GOAT USA. This role manages cross-functional projects across product development, planning, supply chain, wholesale, e-commerce, and retail systems, ensuring effective collaboration within cross-functional teams. The IT Project Manager is responsible for clearly documenting business and technical requirements, driving successful project execution, and ensuring all initiatives align with overall business objectives.

Duties and Responsibilities

• Plan, manage, and deliver IT projects end to end, from initiation through post-implementation support, including scope, timelines, budgets, resources, and risk management.
• Select and apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) based on project requirements and business needs.
• Track project progress and provide clear, regular status updates to stakeholders and leadership.
• Lead requirements gathering with business stakeholders across merchandising, planning and allocation, supply chain, retail operations, wholesale, finance, and e-commerce.
• Document, review, and maintain clear, complete, and traceable business, functional, and technical requirements, ensuring proper approval, version control, and communication.
• Translate business requirements into technical solutions in collaboration with internal IT teams and external vendors.
• Maintain comprehensive project documentation, including business requirements documents, functional and technical specifications, process flows, system diagrams, user stories, acceptance criteria, test plans, implementation documentation, and training materials.
• Act as the primary liaison between business teams, IT, and external vendors to ensure alignment and successful execution.
• Manage projects involving apparel retail and wholesale systems, including ERP, PLM, POS, WMS, and EDI integrations.
• Ensure project delivery aligns with seasonal calendars, product lifecycles, and sell-in and sell-through timelines.
• Coordinate and support system testing, user acceptance testing (UAT), and production deployments, ensuring solutions meet business expectations and documented requirements.
• Provide ongoing systems support, administration, and training as needed.
• Develop training manuals, guides, and documentation for systems.
• Support and enhance omnichannel capabilities, including fulfill-from-store, store availability, buy online pick up in store, home delivery, B2B, and wholesale solutions.
• Support Centric and NetSuite integrations, administration, and ongoing optimization.

Requirements:

• Bachelor’s Degree in related field
• 3-5 years of experience in related field
• Experience in systems: Centric, NetSuite.
• Proven experience managing IT projects in a retail/omni-channel and wholesale environment.
• Solid understanding of apparel retail/omni and wholesale business processes.
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Excellent verbal and written communication skills.
• Strong communication, leadership and team management skills.
• Excellent organizational and time management skills.
• Ability to communicate effectively in English
• Full-Time, exempt.
• Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends.
• Location: Plainview, NY

ABOUT US

GOAT USA, founded on Long Island in 2016, is a dynamic athletic lifestyle fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!

Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of over 150 employees (and growing), GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.

Please visit our Instagram at @goatusa and our website, for a better understanding of the brand, product line, and founder’s story.

Full Time U.S. Employee Benefits Include

• Paid vacation and sick time
• Paid Holidays
• Weekly free lunch, drinks, & snacks
• Health Insurance
• DCA/ FSA account
• Employee discount
• And more

SALARY RANGE

The salary for this role is $80,000 annually. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer.

Life at GOAT USA

Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community!

Equal Employment Opportunity Statement

GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

About MediSys Health Network & The Transformation Group+ (TTG)

The Transformation Group+ (TTG) is a dedicated healthcare Managed Service Organization (MSO) and professional services firm. TTG’s team of healthcare specialists, analysts, and developers is united by a mission to strengthen healthcare operations through smart, reliable, and purpose‑driven technology. Our deep understanding of clinical and operational workflows allows us to build solutions that go beyond IT, helping providers deliver better care, improve outcomes, and work more efficiently.

MediSys HealthNetwork provides the financial foundation and long‑term stability for The Transformation Group+ (TTG). While your employment and benefits will be backed by MediSys — offering the job security — your day‑to‑day work will be with TTG, supporting a diverse portfolio of hospitals, clinics, and health networks.

Work location

Hybrid work schedule (3 days in office, 2 days remote) - first 90 days are on fully in office

If located outside of the NYC/Long Island area, fully remote options are available.

Travel may be required based upon client needs.

Job Description

The Transformation Group+ (TTG) is a healthcare‑specific Managed Services Organization (MSO) delivering high‑impact IT, security, and compliance services to provider organizations nationwide. We are seeking a Senior Information Security Director who can operate at the intersection of hands‑on engineering, strategic advisory, and leadership execution.

This role is responsible for assessing, implementing, and managing comprehensive security programs for healthcare clients—spanning technical controls, governance, risk, compliance, and incident response. You will also support TTG’s internal security posture, ensuring our own environment reflects the standards we deliver to clients.

The ideal candidate brings deep technical expertise, strong client‑facing communication skills, and the ability to translate complex security requirements into practical, scalable solutions.

Responsibilities

Client Advisory & Engagement

• Lead security assessments for prospective and existing clients, identifying gaps, risks, and improvement opportunities across infrastructure, applications, cloud environments, and organizational processes.
• Present findings and recommendations to technical and non‑technical stakeholders with clarity and confidence.
• Serve as a trusted advisor on security architecture, compliance requirements, and best‑practice frameworks relevant to healthcare organizations.

Security Engineering & Operations

• Implement, configure, and manage security controls across Active Directory, Azure, IAM, endpoint protection, network security, and cloud environments.
• Oversee or support Epic Security administration, access governance, and template/role design.
• Develop and execute vulnerability management processes, including scanning, remediation planning, and reporting.
• Support or lead incident response activities, including triage, containment, investigation, documentation, and breach notification coordination.

Governance, Risk & Compliance

• Conduct ongoing risk assessments, threat/vulnerability analyses, and control evaluations aligned with healthcare regulatory requirements (e.g., HIPAA, HITECH) and industry frameworks.
• Develop, maintain, and implement security policies, standards, and procedures for both TTG and client organizations.
• Support audit readiness and audit response activities for internal and client environments.
• Lead or contribute to Disaster Recovery and Business Continuity planning, testing, and program management.

Program Leadership & Continuous Improvement

• Design and oversee security program components such as monitoring, logging, SIEM use cases, DLP, identity governance, and access review processes.
• Drive continuous improvement initiatives across security operations, compliance workflows, and client service delivery.
• Deliver or coordinate security awareness training and promote a culture of security across TTG and client organizations.
• Collaborate with TTG leadership to ensure alignment between security strategy, operational execution, and client needs.

Qualifications

• 7+ years of experience in Information Security, with a blend of engineering, consulting, and program leadership responsibilities.
• Team player with strong collaboration skills, a positive attitude, and solution-oriented mindset.
• Demonstrated ability to communicate complex concepts to business stakeholders, and lead client-facing meetings, operating as a service provider to deliver value.
• Strong understanding of healthcare regulatory requirements and security frameworks (HIPAA, NIST CSF, CIS Controls, SOC 2, etc.).
• Hands‑on experience with IAM, Azure security, AD hardening, endpoint security, vulnerability management, and incident response.
• Experience with Epic Security.
• Industry‑standard certifications strongly preferred: CISSP, CISM, HCISPP, Security+, CEH, or equivalent.
• Compensation
• The compensation for this role includes a salary or contract range of $150,000–$230,000. Candidates may be hired as either W‑2 employees or 1099 contractors, depending on the role and mutual preference. Additional benefits and perks may also be available, depending on the position and employment terms.
• This range and total compensation reflect several factors, including skills, experience, training, certifications, and organizational needs.

AI SaaS SALES - Healthcare Billing Startup

FTE | Bethpage, NY | Onsite Hybrid (4/1 with flexibility)

Company Overview:

Our client is a growing technology company that has developed an AI software platform that assists out-of-network doctors and healthcare providers in navigating the complexities of the No Surprises Act and automates their billing processes. The company operates as a SaaS provider, offering a fixed-cost solution that is unique in the market. They have over twenty clients and are revenue generating.

Role Overview:

They are seeking a hungry, ambitious, and driven Salesperson to join our team. This individual will be instrumental in expanding their client base by selling to out-of-network healthcare practices and third-party billers. This is a foundational sales role within a startup environment, offering significant growth potential.

Key Responsibilities:

Product Mastery - Complete an initial three-month in-office training period to thoroughly learn the AI software platform and its functionalities

Client Engagement - Travel to meet with prospective clients to conduct demos and close sales

Lead Generation - Utilize various tools and company resources (e.g., existing email lists, online resources, industry conferences) to identify and engage new leads

Sales Cycle Management - Perform cold calls, get "foot in the door," schedule meetings, and deliver compelling product demonstrations

Stakeholder Communication – Learn about client needs and present the software's value proposition to office managers, billing managers, doctors, and related “decision makers”

Required Qualifications & Candidate Profile:

• 2+ years of sales experience preferred but all ambitious individuals eager to be part of a growing AI company will be considered
• Polished presentation skills
• Strong capacity to learn complex systems and product details quickly
• Possessing a proactive sales mindset, comfortable with cold outreach and persistent follow-up
• Must be able to commute to the Bethpage office for the initial training period (3-4 months)

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Executive Assistant to the CEO / Senior Executive Operations Manager

Who We Are

Located in Melville, New York, Gerber Tours is a leading provider of high-quality Student travel programs. Our mission is to expertly create travel and performing arts programs that educates and inspires students, ignites their passions, and creates impactful lifelong memories. As the parent organization to American Classic Tours & Music Festivals, My Dance Dreams, and Contemporary Tours, we execute a vision of forever changing how every student sees the world around them.

We work in a fun, friendly and flexible environment filled with people who work diligently to make sure every program is unique and life-changing for our traveling students and educators. Our commitment to our culture and team members is just as important as our commitment to offering immersive, educational and inspiring opportunities for students. Gerber Tours is led by a seasoned executive team with decades of experience in the travel industry, demonstrating the strength of our culture, leadership stability, and long-term investment in our organization. Gerber Tours provides continuous learning opportunities and career growth for employees.

Job Description

Are you energized by bringing order to complexity and turning ideas into action?

Gerber Tours is seeking a highly capable Executive Assistant to the CEO / Senior Executive Operations Manager to serve as a true force multiplier for our CEO. This is not a traditional administrative role. This position is for someone who thrives on ownership, judgment, and follow-through—and who wants to play a central role in how the company operates day to day.

In this role, you will run the operating system of the CEO’s office: managing priorities, protecting time, ensuring follow-through on key initiatives, and acting as a trusted partner in execution. You’ll work closely with leadership, manage communication flow, and make sure that what gets discussed actually gets done. This role is ideal for a senior-level executive assistant or operations-minded professional who enjoys being in the center of the action and is ready to take on meaningful responsibility.

Work Location:

• This position is fully in-office for the first six months. After six months, the role is eligible for one remote day per week, in alignment with company policy.

Key Responsibilities:

Executive & Calendar Management

• Own and manage the CEO’s calendar, ensuring priorities, meetings, travel, and focus time are aligned with company goals.
• Evaluate, prioritize, and anticipate scheduling needs, conflicts, and follow-ups to keep the CEO operating at peak effectiveness.
• Anticipate scheduling conflicts, preparation needs, and follow-ups before they become issues.

Inbox & Communication Management

• Manage the CEO’s inbox and communication flow, including prioritization, drafting responses, and tracking follow-ups.
• Serve as a key liaison between the CEO and internal and external stakeholders with professionalism and discretion.

Meeting & Travel Support

• Prepare meeting materials, attend select meetings, capture decisions and action items, and drive follow-through.
• Coordinate domestic and international travel and manage expense reporting for the CEO and Executive Team.

Execution, Follow-Through & Accountability

• Track and drive execution of CEO-led initiatives, ensuring commitments are met and priorities stay on schedule. (e.g., quarterly employee assessments).
• Maintain visibility into deadlines, deliverables, and leadership accountability across the organization.

Operations & Administrative Excellence

• Maintain organized records, files, and documentation while supporting leadership meetings, company events, and special projects.
• Identify and implement improvements to workflows, communication, and operational efficiency while handling sensitive information with discretion.

Qualifications:

• 5+ years of experience supporting a senior executive, founder, or CEO in a fast-paced environment.
• Proven ability to manage complex calendars, competing priorities, and high-volume communication.
• Strong judgment and the confidence to prioritize, push back, and make recommendations when appropriate.
• Demonstrated experience tracking initiatives and ensuring follow-through without being asked.
• Exceptionally organized, detail-oriented, and reliable.
• Strong written and verbal communication skills.
• High level of discretion, emotional intelligence, and professionalism.
• Comfortable working in-office and being a visible presence within the organization.
• Experience in operations, project coordination, or a Chief of Staff–adjacent role is a plus.

Salary Range: $85,000 – $110,000

What Success Looks Like in This Role:

• The CEO’s days are organized, intentional, and focused on the highest-impact work.
• Meetings lead to clear action and consistent follow-through.
• Initiatives don’t stall after being discussed.
• Communication is streamlined, priorities are clear, and execution improves across the organization.
• The CEO gains meaningful leverage, clarity, and bandwidth.

• $100-$120k annual base salary
• Highly visible role with direct impact on revenue and market share
• Local travel visiting clients and new prospects
• Collaborate with engineering and operations leaders on advanced technologies
• Amazing Benefits, Company culture, Bagels and Lunch on the company every Friday! Amazing tenure as well.
  
  

• Grow and maintain OEM customer relationships
• Identify and pursue new business through research and industry events
• Generate leads, prepare quotes, and close orders
• Deliver technical presentations and negotiate contracts
• Forecast sales and manage CRM reporting
• Partner cross-functionally to align market needs with engineering solutions
  
  

• Bachelor’s degree in a technical or engineering discipline
• Background in OEM or technical sales environments
• Ability to read schematics and present complex technical concepts
• Proficiency in Microsoft Office and CRM platforms
• Authorized to work in the U.S. and able to travel internationally
  
  

Summary:

Responsible for performing routine and non-routine activities pertaining to laboratory testing and the

reporting of results. Performs moderately difficult to complex tasks. Performs assigned analytical

testing procedures in an accurate, precise, and timely manner.

BS in Medical Technology preferred or BS/BA in Chemistry or Biology or Associate degree in Laboratory Science or Medical Technology or previously qualified as a Technologist under 42 CFR 493.1433 (March 14, 1990).

NY State license required.

ASCP or AMT - Required

ABOUT THE JOB

Ready to join a fun, fast-growing athleisure brand? GOAT USA is seeking a dynamic Retail Operations Manager to drive operational excellence across our retail store network. This role is responsible for developing and implementing standardized processes, leading cross-functional initiatives, and optimizing daily store operations to ensure efficiency, consistency, and profitability company-wide.

Reporting directly to the VP of Operations, you will oversee all operational aspects of new store openings from build-out through launch, while also supporting and improving processes across existing locations. You’ll collaborate closely with Retail, Logistics, and Corporate teams, manage key vendor relationships and operating expenses, and lead initiatives focused on automation, systems integration, and productivity enhancements to support the continued growth and success of GOAT USA.

Job Title

Retail Operations Manager

Job Purpose

The Retail Operations Manager will drive operational excellence across the retail store network by developing standardized processes, leading cross-functional initiatives, and optimizing day-to-day execution. This role is responsible for improving efficiency, managing vendor relationships and operating expenses, and overseeing the successful planning and execution of new store openings from build-out through launch. The position will also support existing store operations through process improvements, infrastructure coordination, inventory oversight, and documentation of best practices to ensure scalable, consistent, and cost-effective operations company-wide.

Duties and Responsibilities

• Develop and implement standardized operating procedures (SOPs) across retail, logistics, and corporate teams.
• Oversee execution of seasonal initiatives, daily operations, and key business rollouts.
• Lead projects focused on process automation, systems integration, and productivity enhancements.
• Manage vendor relationships related to logistics, packaging, supplies, facilities, and operational systems.
• Support budgeting, forecasting, and cost-control initiatives for operations-related expenses.
• Review all expenses and manage a bid/RFP process on an annual basis for all supplies (bags, stickers, flyers, equipment, fixtures, etc.).
• Analyze operating costs and propose strategies to improve profitability and efficiency.
• Lead and coordinate all operational aspects of new store openings, including planning timelines, checklists, and opening readiness.
• Manage new store build-out coordination by working directly with contractors, vendors, and internal teams to ensure build-outs stay on schedule and meet operational requirements.
• Coordinate store infrastructure setup, including internet installation, POS systems, security systems, and other operational technology required to open and operate a store.
• Oversee ordering, delivery, and setup of store fixtures, equipment, and operational supplies for new stores.
• Serve as the primary operational point of contact for new stores during the pre-opening and opening phases.
• Support store openings by coordinating walkthroughs and final readiness checks prior to opening.
• Drive local and company-wide initiatives to streamline, standardize, and optimize store procedures, policies, and daily operations across new and existing stores.
• Support retail operations for existing stores by assisting with process improvements, operational troubleshooting, and documentation of best practices.
• Assist with inventory audit processes in collaboration with inventory, planning, and store teams to ensure accuracy and compliance.
• Maintain organized documentation related to store operations, opening procedures, vendor contacts, and operational standards.

Requirements:

• Bachelor’s Degree
• 3-5 years of experience in related field.
• Excellent verbal and written communication skills.
• Strong communication, leadership and team management skills
• Excellent organizational and time management skills.
• Exceptional interpersonal and conflict-resolution skills.
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Ability to communicate effectively in English
• Full-Time, exempt.
• Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends.
• Travel to GOAT USA current and potential retail locations is required.
• Location: Plainview, NY

ABOUT US

GOAT USA, founded on Long Island in 2016, is a dynamic athletic lifestyle fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!

Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of over 150 employees (and growing), GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.

Please visit our Instagram at @goatusa and our website, for a better understanding of the brand, product line, and founder’s story.

Full Time U.S. Employee Benefits Include

• Paid vacation and sick time
• Paid Holidays
• Weekly free lunch, drinks, & snacks
• Health Insurance
• DCA/ FSA account
• Employee discount
• And more

Life at GOAT USA

Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community!

SALARY RANGE

The annual salary for this role is $85,000. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer.

Equal Employment Opportunity Statement

GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

Role Overview

TYR is scaling its global digital business and rebuilding the customer experience to support accelerated growth. The UX/UI E-Commerce Designer will own the on-site experience that turns traffic into revenue through a structured hierarchy, mobile-first UX, high-performing PDP and PLP architecture, and disciplined conversion rate optimization.

This is not a brand-only design role. This is a performance-driven operator role with measurable outcomes tied directly to conversion rate, AOV, bounce rate, site speed, funnel completion, and revenue expansion.

The right candidate understands that design is a growth lever. Every decision should connect to commercial impact.

What You’ll Own

Site Experience & Hierarchy

• Own UX across homepage, navigation, search, PLP, PDP, cart, and checkout.
• Build and maintain a scalable category and collection hierarchy aligned with growth priorities (footwear-led where appropriate).
• Improve product discovery, filtering, and sorting logic.
• Reduce friction across key customer journeys (new visitors, returning customers, and high-intent shoppers).
• Lead mobile-first design strategy with structured performance measurement.

Shopify Plus Execution (Required)

• Proven hands-on experience working within Shopify Plus.
• Deep understanding of Shopify theme architecture and modular component design.
• Ability to design scalable templates and reusable content blocks.
• Familiarity with Shopify checkout extensibility and app ecosystem.
• Partner closely with developers to ship UX improvements rapidly and cleanly.
• Understand international storefront considerations and localization impact.
• Shopify Plus experience is required.

Conversion Rate Optimization (CRO)

• Maintain an always-on CRO roadmap (hypothesis → design → test → measure → iterate).
• Design and support structured A/B tests and landing page experiments.
• Improve add-to-cart rate, checkout progression, and funnel completion.
• Build modular design systems that allow fast iteration and rapid testing.
• Prioritize initiatives based on projected revenue impact.

PDP / PLP Merchandising & Content-to-Commerce

• Create high-converting PDP templates including proof modules, comparison tools, UGC integration, reviews, specs, and fit guidance.
• Elevate product storytelling to clearly communicate performance differentiation.
• Improve PLP merchandising (filters, badges, sorting logic, quick add, bundle prompts).
• Partner with Marketing and Creative to ensure campaign pages convert — not just present brand messaging.
• Drive AOV growth through structured cross-sell, bundling, and merchandising placement strategy.

Performance & Behavioral Analytics

• Use behavioral analytics platforms (heatmaps, scroll depth, session replay, journey analysis) to identify friction points.
• Translate behavioral data into structured UX improvements.
• Maintain a simple, clear performance scorecard tied to conversion, AOV, bounce rate, and engagement.
• Collaborate with Engineering on page speed, accessibility, and UX performance standards.

AI & Emerging Technology (Crucial)

• Strong understanding of AI-powered design and productivity tools.
• Experience leveraging AI for rapid prototyping, workflow acceleration, content generation, and personalization concepts.
• Ability to evaluate AI-driven search, recommendation, and merchandising tools.
• Demonstrated curiosity and practical application of emerging AI capabilities in e-commerce.
• Understand how AI can improve speed-to-market, personalization, and operational efficiency.
• AI tool fluency is considered a critical capability for this role.

Cross-Functional Collaboration

• Work closely with E-Commerce, Marketing, Merchandising, Planning, and Customer Service.
• Translate business objectives into structured UX roadmaps.
• Maintain documentation, component specifications, and clean developer handoff processes.
• Ensure consistency and scalability across US and international storefronts.

KPIs / Success Metrics

• Conversion rate improvement (overall and mobile).
• AOV lift driven by improved merchandising and bundling.
• Bounce rate improvement on high-traffic landing pages and PDPs.
• Funnel completion improvements (Add-to-Cart → Checkout).
• Page speed and UX performance metrics.
• Testing cadence and shipped UX improvements per quarter.

Requirements

• 4–6+ years designing DTC e-commerce experiences with measurable business impact.
• Proven Shopify Plus experience (required).
• Strong portfolio demonstrating revenue or conversion improvement.
• Proficiency in Figma and component-based design systems.
• Working knowledge of CRO and experimentation best practices.
• Comfort collaborating with developers and shipping in rapid cycles.
• Strong understanding of behavioral analytics tools.
• Demonstrated understanding and application of AI tools within digital commerce.

Customer Engagement & Content-to-Commerce Leadership

Superior customer engagement is a core mandate of this role. The UX/UI E-Commerce Designer must deeply understand how content influences purchasing behavior and how to curate experiences that guide customers seamlessly from inspiration to transaction.

This role requires strong expertise in content-to-commerce integration, ensuring storytelling, performance messaging, product education, and user-generated content are intentionally structured to drive engagement and conversion.

• Design highly engaging, immersive product journeys that increase time on site and deepen brand connection.
• Curate content modules that blend performance storytelling with commercial clarity.
• Implement personalization concepts that adapt product recommendations, merchandising blocks, and messaging to customer behavior.
• Partner with CRM and lifecycle teams to ensure cohesive personalization across on-site and owned channels.
• Continuously evaluate tools and AI-driven personalization platforms to enhance customer relevance and engagement.
• A sophisticated understanding of personalization strategy, including behavioral triggers, segmentation, and AI-supported recommendation engines, is considered essential for success in this role.

LOCATION: Melville, In-Office, 5 days a week

 Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. 

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

 JOB OVERVIEW:

The Administrative Assistant is responsible for providing administrative support to the company to ensure the efficient functioning of the office. Primary responsibility is to sort, process and distribute all incoming mail which includes preparing mail for bulk scanning into an electronic business application. Additional duties include back up receptionist for all incoming calls and ensuring that calls are correctly forwarded. This position provides basic training for someone new to the industry and offers opportunities for promotion.

• Identification, processing and distribute all incoming electronic mail.
• Reception backup – Answering telephones, routing calls to appropriate parties and greeting visitors.
• Support Commercial Insurance, Personal Insurance and Benefits teams.
• Assists with other related clerical duties such as photocopying, faxing, filing, collating and scanning documents.
• Processing outgoing mail including USPS and FedEx.
• Order office supplies and maintain inventory and organization of supply room and kitchen.
• Contributes to a team effort by assisting in other related areas as needed.
• Complies with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards.

Skills & Qualifications:

• High school diploma.
• Minimum of 1-year administrative support experience required.
• Excellent phone, written and interpersonal skills.
• Must have experience working in multiple computer systems in addition to proficiency in Microsoft Office.
• Experience with Sales Force is a +\
• Ability to learn new technology and systems.
• Experience with use of office machines such as multi-line phone systems, fax/copier/scanner and mail machine are a plus.
• Professional appearance and demeanor
• Good customer service skills; tactfulness and consideration in dealing with a diverse group of people and personalities.
• Ability to multitask in a fast-paced environment with minimum supervision.
• Desire to advance career within our organization

COMPENSATION: 

The national average hour rate for this role is $27.75 - $28.20 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY EPIC: 

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page:   

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

California Applicants - View your privacy rights at:  

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.