Information Technology People Jobs in Mango, FL

We are changing FINANCE to finance CHANGE!

Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.

We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.

We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!

Come join our Digital Branch as the Commercial Solar
Lender and take your career to a level unattainable in a traditional bank environment! The Commercial Solar Lender plays a pivotal role in advancing the commercial solar lending segment within the Digital Branch. This position is responsible for managing the end-to-end processing of all commercial solar loan applications received through the portal, ensuring the accuracy of application information, and maintaining ongoing customer relationships throughout the loan lifecycle. The role also involves collaborating with bank counterparts to provide status updates to installers, ensuring seamless communication. Additionally, the Commercial Solar Lender will contribute to driving sales and enhancing digital banking performance by building strong client connections, initiating and renewing loans, and securing deposits to foster comprehensive customer relationships with the Bank. This role will also support management in sales campaigns, new digital banking technology implementations, internal training, and encouraging technology adoption across the team.

This position is primarily remote within the State of Florida. Candidates must live in Florida to be considered. Please send a resume to apply.

Benefits:

• Competitive compensation
• Employer paid medical, vision and dental insurance
• Employer paid disability and life insurance
• 401k match
• Employee Stock Options
• Compelling incentive plans
• Employee only rates for certain loan products
• Working with an amazing team of dedicated and like-minded individuals!
• Being part of an exciting venture with amazing opportunities for growth and opportunities!

Primary Responsibilities:

• Sales- Complete the processing of Commercial Solar Loan applications submitted through the portal. For C&I Solar Loan applications that meet the automated decision criteria, verify accuracy and finalize processing. For applications outside of the automated decision matrix, prepare and submit a comprehensive loan package to the credit team for underwriting review to obtain approvals.
• Customer Service and Support- Provide high touch personalized customer service through daily virtual interactions with the client base. Resolve complex or high-priority customer complaints promptly and effectively. Exceed client expectations by creatively leveraging the bank's existing portfolio of products and services.
• Team Mentorship- Provide coaching and mentorship to digital bankers to support their professional growth and knowledge in commercial finance and lending. Foster a collaborative team environment. Collaborate with Senior Commercial Bankers to learn about Non-Profit Commercial Solar Projects.
• Reporting- Prepare and present reports on Commercial Solar Loan performance, sales, trends, and risk management to senior management.
• Mission Objectives- Partner with internal resources to ensure adherence to and promotion of our commitment to sustainability practices and continued carbon neutrality.

Secondary Responsibilities:

• Promote a favorable image of the Bank in all business activities within the community and social media.
• Exceed clients expectations by creatively leveraging the bank's existing portfolio of products and service
• Ensure compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.
• Demonstrate an understanding of and follow established Bank policies, procedures, and regulations, remain vigilant regarding online threats, phishing and other cyber- security risks, particularly as they relate to areas of oversight, identify inquiries that appear suspicious, obtaining reasonable and verifiable explanations, notifying the Compliance Officer when necessary; completion of all web-based compliance training; resolution of all issues concerning BSA report reviews of suspicious activity and or cash transactions.

Requirements:

• Customer Service- True servant mindset and dedication to customer satisfaction. Practices genuine care for the support and care of the customer. Tenacious focus on the delivery of an exceptional client experience. Proven record of effective and solution-oriented handling of escalations
• Sales- Proven record of increasing sales, and meeting SLAs. Proven, consistent achievement of business growth goals and financial target. Desire and ability to proactively promote all banking products through a consultative sales approach with a strong focus on customer needs.
• Communication- Excellent communication skills, both verbal and in writing. Ability to compose concise and professional correspondence. Comfortable interacting with customers on camera, phone, and chat. Possesses effective listening skills.
• Banking Experience- Comprehensive knowledge of digital banking systems and products and experience working in a bank environment. Educated in financial products and services, banking regulations and laws.
• Operations and Reporting- Ability to analyze data, identify trends, and make data-driven decisions. Ability to think strategically and proactively project department needs and performance corrections.
• Training, Learning and Technology- Ability to quickly learn, adopt, and use new technology. Proficient in Microsoft Office Suite and banking software applications. Enjoys technology and will be effective promoting technology.
• Efficiency and Organization- A well organized, resourceful self-starter with superior attention to detail and the ability to prioritize and thrive in high volume situations. Excellent time management and self-sufficient organization of one's tasks and workflow.
• Work Environment- Desire, curiosity and ability to work in a high pace, high growth, high pressure environment with limited direction and supervision that requires high accountability for one's work product and excellent independent judgement.

Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

The Director of Retail Operations oversees a large, multi‑unit retail portfolio at Tampa International Airport, managing more than 20 stores and driving $20M–$30M in annual revenue. In this role, you’ll lead sales growth, profitability and daily operational excellence through strong strategic leadership and high team engagement. You’ll ensure an exceptional customer experience across all retail locations while building effective relationships with airport landlords, unions, ACDBE/DBE partners, and key brand stakeholders in a fast‑paced, multi‑brand travel retail environment.

Salary Range: $107,000 - $133,000 Plus Bonus Opportunities!

Key Responsibilities:

• Oversee daily operations across a large multi‑store retail footprint, ensuring all brand, service, and operational standards are consistently met.
• Drive revenue and profit growth by analyzing key performance metrics (sales, margin, labor %, conversion, AOV, UPT, shrink, NPS), managing budgets and forecasts, and taking action to improve results.
• Lead monthly and quarterly business reviews and operations meetings, covering sales performance, promotions, category insights, pricing, and HR initiatives.
• Make strategic decisions around hiring, promotions, and succession planning; build strong, diverse leadership teams and manage performance effectively.
• Ensure consistent execution of opening/closing procedures, cash handling, safety protocols, and all compliance requirements; collaborate with ACDBE partners on reporting and certification needs.
• Build strong relationships with landlords, brand partners, and DBE stakeholders; resolve issues and coordinate facility maintenance and improvement projects.
• Foster a positive workplace culture by championing employee engagement, recognition, and inclusion; coach leaders to support retention, productivity, and team development.
• Partner with the Operations Controller and SVP/VP on P&L management, scenario planning, and long‑term operational strategies.
• Work with Supply Chain, Commercial, and Marketing teams to optimize product assortments and inventory turns; ensure accurate ordering, receiving, and stock integrity.
• Lead vendor management and help resolve supply chain issues while maintaining proficiency in retail systems such as MIV, CrunchTime, and Kronos/UKG.
• Execute planograms, visual merchandising, and product placement strategies to drive sales and maintain brand standards.
• Address complex customer and employee concerns; lead change management initiatives and support the rollout of new technologies to enhance efficiency and experience.
• Monitor market trends, competitor activity, and customer behavior; apply category management and space optimization best practices across all locations.
• Ensure compliance with union agreements (CBAs), lease obligations, company policies, and regulatory requirements; maintain audit readiness at all times.

Qualifications & Experience

• 8+ years in retail operations, with 3+ years in multi‑unit leadership.
• Proven success leading large teams, managing full P&L, and overseeing portfolios of 20+ stores and $20M+ in annual revenue.
• Strong P&L ownership, budgeting, and KPI analysis (sales/margin, labor, inventory turns, shrink, conversion, NPS).
• Proficient in retail/workforce systems (MIV, CrunchTime, Kronos/UKG).
• Skilled in inventory control, demand planning, receiving, and vendor management.
• Knowledge of category management, planograms, and visual merchandising.
• Advanced Excel and comfort with data dashboards/BI tools.
• Understanding of union environments, CBAs, leases, and ACDBE/DBE requirements.
• Strategic leadership with ability to scale best practices.
• Strong financial acumen and data‑driven decision‑making.
• Effective stakeholder relationship management (landlords, brands, unions, ACDBE partners).
• Ability to lead change and support new technology adoption.

BICSI is an Equal Opportunity Employer (EEO)

OUR MISSION

BICSI is a global professional association supporting the advancement of the information and communication technology (ICT) profession. Our vision is to be the global authority advancing safe, secure and reliable ICT infrastructure with focused values in integrity, service, and excellence.

SUMMARY

The Manager, Educational Programming oversees and executes the educational vision and strategy for BICSI’s two flagship conferences from inception to completion, working multiple years in advance on the assigned conference, and for other assigned events. To perform this job successfully, the manager must collaborate with senior leadership to ensure educational goals align with organizational objectives; must have knowledge of organizational policies and procedures; and must be able to perform each essential function satisfactorily. The individual in this role is meticulous and must also possess excellent customer service and project management skills. The Educational Programming Manager works collaboratively with other Professional Development team members as well as Meeting Services team members, and cross-departmentally to evolve and grow BICSI’s educational portfolio. The position reports directly to the Vice President of Professional Development.

SUPERVISORY ROLE - Supervised no department employees

DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Strategy and Growth

• Lead the development and implementation of program content and curriculum for conferences and events, including managing speaker training sessions as well as speaker presentations.

• Implement strategies to grow the conference speaker portfolio to expand conference offerings.

• Evaluate program effectiveness through feedback and assessments.

• Ensure programs meet accreditation standards and participant needs.

• Prepare reports and presentations for stakeholders on program outcomes.

• Collaborates with internal departments, and vendors to implement visual and technical enhancements that elevate the attendee experience and align with the conference’s goals and standards.

• Foster partnerships with industry experts, speakers, and educational institutions.

Planning, Onsite Execution & Post Conference/Event Management

• Curate and manage Educational Programming for all events to include Skills Challenge, Edutour, concurrent sessions, and maintain schedules with a focus on strategic outcomes.

• Collaborate with subject matter experts and vendors to deliver innovative, high-quality educational experiences.

• Communicate with speakers to ensure on-site readiness and seamless operations

• Conducts content review of all conference and event presentations and recommend material revisions to ensure compliance with BICSI’s CEC Policy

• Manages and oversees speaker training and logistical aspects of BICSI conferences and events, including support the speaker selection process, assisting onsite speaker management and ensuring speakers’ needs are met during the conference.

• Curate the event schedule and manage speaker readiness, including AV presentation requirements.

• Develops and maintains comprehensive event processes including reports, comparison graphs, and performance statistics.

• Ensures accurate and timely website updates and follow up communications to speakers.

• Supports the development of exhibitor and sponsorship opportunities, researches and recommends vendors for conference-related activities

• Conducts comprehensive post-event analysis, including creating detailed education reports and attendance comparison graphs by conference and/or event for future planning and evaluation.

• Collaborate with speakers, Conference Managers, logistics coordinators, and marketing teams.

Continuous Improvement and Ancillary Responsibilities

• Lead the development and curation of advanced educational content for conferences and events, ensuring alignment with industry trends and participant needs.

• Oversee logistical aspects of conference planning, including CSC consumable management (create list, review physical inventory, etc)

• Keeps current with industry trends and technologies, applying insights to enhance the attendee experience and improve service to members.

• Recommends and implements approved innovative ideas and best practices to increase the effectiveness, performance, and efficiency of events and related processes.

• Adapts to evolving organizational needs, performing other duties as assigned, while maintaining flexibility with a high level of integrity, service, and excellence.

• Provide Subject Matter Expertise to departments with a focus on quality and excellence.

REQUIRED SKILLS & ABILITIES

To perform this job successfully, this individual should have:

• Project Management: Ability to prioritize tasks, manage multiple projects, and meet deadlines using project management tools.

• Communication and Collaboration: Excellent verbal and written communication skills; collaborative and team oriented.

• Subject Matter Expertise: Serves as a Subject Matter Expert in ICT providing guidance across ICT events, digital technologies, ICT field tools and equipment, applies deep technical knowledge and best practices.

• Technical Proficiency: Knowledge of association management systems, content management systems(a2z), virtual tools, collaboration platforms (Teams, Zoom, Jira) and Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Project, Visio).

• Problem-Solving and Adaptability: Effective at anticipating challenges and implementing solutions quickly.

• Customer Service Orientation: Skilled in delivering exceptional experiences for attendees, exhibitors, and sponsors, and professional approach to resolving inquiries and addressing issues.

• Leadership and Teamwork: Proven ability to lead teams, provide guidance, and foster positive working relationships.

TRAVEL

Up to 20% travel including two (2) one-week conferences each year, site visits, and industry events. Must have or be able to obtain a valid U.S. Passport.

EDUCATION & EXPERIENCE

• Bachelor’s degree in Education or Business, or a related field is required.

• 5+ years of experience in Project Management, Event Management, or a related field.

• Expert understanding of continuing education standards and requirements and ICT

• Excellent organizational, writing, and communication skills.

• Strong organizational and multitasking abilities.

• Demonstrated experience in trade show and sponsorship management is preferred.

• Familiarity with data analytics and reporting for event performance is a plus.

• Nonprofit association experience is preferred.

PHYSICAL REQUIREMENTS

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

The regular work schedule is 40.0 hours per week (Monday-Friday; daytime) and may require additional hours/overtime, as necessary. Must occasionally lift and/or move up to 25-50 pounds and stand/walk onsite at events for long durations. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness. While performing the duties of this job, the employee is regularly required to talk or hear. This position will require hours on the road when out of the office and when in the office, the work environment is a cubical atmosphere, where low to moderate phone conversations, noise or sound will be heard from or made by others sitting around you. It is usually pleasant with minimal loud disturbances.

BICSI is an Equal Opportunity Employer (EEO)

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• Process and inspect investment castings to customer specifications.
  
• Cross-train in all methods of NDT (VT, PT, RT-digital, UTT) used internally.
  
• May perform rework as needed.
  
• Train other employees in NDT techniques when qualified and directed by Responsible Level 3.
  
• Perform audits (internal and source).
  
• Interface with production to provide necessary NDT support levels.
  

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• A high school Diploma or GED is required.
  
• Experience in at least one of the following NDT disciplines is preferred: X-ray, FPI, and Visual Inspection.
  
• General knowledge of other NDT disciplines and experience with investment casting is a plus.
  
• Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization.
  
• This position will require an export license from the Department of Commerce, Bureau of Industry and Security, and/or the Department of State, Directorate of Defense Trade Controls. Issuance of any required license is a prerequisite for this position. The candidate must be able to work with export-controlled technology in accordance with US export control law.
  

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• Career growth and development opportunities
  
• Supportive work culture!
  
• Great Company-paid Health and wellness benefits
  
• Paid Time Off and paid holidays!
  
• 401K savings plan with company match
  
• Family building benefits and parental leave
  

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members' life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
• Maintains accurate, thorough, and current claim file documentation throughout the claims process.
• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.
• Serves as an informal resource for team members.
• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
• May be assigned CAT deployment travel with minimal notice during designated CATs.
• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.
• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
• Developing knowledge of residential construction.
• Working knowledge of estimating losses using Xactimate or similar tools and platforms.
• Demonstrated negotiation, investigation, communication, and conflict resolution skills.
• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.
• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation
• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)
• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)
• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)
• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
• Proficiency in Xactimate (Level 1 and/or Level 2 certification)
• Experience in a call center environment
• Currently hold an active Adjuster License
• Bachelor's degree
• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Position Summary

The Senior Director, Product – Last Mile & Delivery will own the product strategy, roadmap, and execution for Ashley’s last mile delivery experience across our manufacturing, distribution, and Ashley HomeStore network. This leader will design and evolve the digital and operational products that power home delivery of big & bulky furniture, white‑glove services, and in‑home technician support.

You will translate Ashley’s growth strategy and operational capabilities into seamless, customer‑obsessed delivery experiences—from scheduling and tracking to room‑of‑choice setup and post‑delivery care—while improving cost, reliability, and scalability across our vertically integrated network.

Impact

This role will be central to how customers experience Ashley, directly influencing NPS, repeat purchase behavior, and brand loyalty. Success means fewer delivery issues, faster and more predictable service, and a differentiated “Ashley experience” in the home, enabled by world‑class digital products and tools used by customers, stores, customer care, drivers, and 3PL partners.

Key Responsibilities

Product Strategy & Vision

• Define and own the multi‑year product vision and roadmap for last mile and delivery experiences across Ashley’s DTC, HomeStore, marketplace, and retail partners.
• Lead discovery and market research specific to big & bulky, white‑glove furniture delivery, identifying opportunities to delight customers and remove friction.
• Align product strategy with Ashley’s manufacturing, distribution, and retail operations, ensuring solutions work end‑to‑end—from plant, to DC, to customer home.

Product Execution & Operational Excellence

• Translate strategy into clear product requirements and user stories for engineering, design, and data teams (e.g., delivery scheduling, routing intelligence, customer notifications, proof of delivery, returns).
• Partner closely with Transportation, DC Operations, HomeStore Ops, Customer Care, and IT to launch products that improve on‑time delivery, first‑attempt success, and damage rates.
• Define and monitor product KPIs (delivery NPS, reschedule/cancel rates, cost per stop, contact rate) and iterate based on performance.
• Standardize digital and process experiences for home delivery, white glove setups, exchanges/returns, and in‑home service visits across all markets.

Innovation in Last Mile & Technology

• Drive innovation in delivery scheduling, capacity management, self‑service tools, and driver/technician apps that are purpose‑built for furniture and décor.
• Evaluate and integrate technologies (TMS, telematics, routing optimization, SMS/email/app notifications, photo documentation, AI‑based ETA prediction).
• Partner with data science and analytics teams to leverage AI/ML for demand forecasting, route optimization, and exception management.

Stakeholder & Partner Management

• Build strong partnerships with Transportation & Logistics, Supply Chain, Stores, E‑Commerce, Customer Care, Finance, and IT to ensure aligned priorities and integrated execution.
• Collaborate with 3PLs, delivery partners, and service providers to ensure Ashley’s product experiences are supported in the field.
• Present product strategy, roadmap updates, and results to Ashley senior leadership, influencing decisions with clear customer and financial impact.

Team Leadership

• Lead and grow a high‑performing product team (Product Managers, Product Owners, Analysts) focused on last mile experiences.
• Establish product operating rhythms (prioritization, planning, discovery, retrospectives) that promote accountability, speed, and quality.
• Foster a culture of customer obsession, collaboration, and continuous improvement across Product, UX, Engineering, and Operations partners.

Financial & Business Impact

• Build robust business cases and ROI models for new last mile products and enhancements (e.g., new service tiers, self‑service flows, automation).
• Influence investment decisions by articulating the impact on revenue, cost, NPS, and repeat rate.
• Support Transportation and Supply Chain in identifying new revenue streams (e.g., premium delivery windows, assembly add‑ons) and cost efficiencies via product design.

Required Qualifications

• Bachelor’s degree in Business, Product Management, Supply Chain, Engineering, or related field; MBA or advanced degree preferred.
• 10–12+ years of product management experience, with at least 5+ years owning customer‑facing or operations‑facing products at scale.
• Demonstrated success building products in last mile, logistics, e‑commerce, or retail—preferably in big & bulky or home delivery.
• Proven record of end‑to‑end product ownership: discovery, strategy, requirements, launch, and iteration using agile methods.
• Experience working in or with transportation, logistics, or supply chain teams, and familiarity with TMS/WMS/routing technologies.
• Strong analytical and financial acumen, comfortable with data, A/B testing, and translating metrics into product decisions.
• Experience influencing senior stakeholders in a matrixed, multi‑location organization.

Preferred Qualifications

• Direct experience in furniture, appliances, or other large item home delivery.
• Background working with white‑glove delivery, installation, or in‑home service providers.
• Hands‑on experience integrating with 3PLs, carriers, and last mile platforms.
• Exposure to Ashley HomeStore or similar store/retail networks, balancing store and digital experiences.

Core Competencies

• Strategic product thinking & execution
• Customer‑centric journey design
• Cross‑functional leadership & influence
• Data‑driven decision making & financial modeling
• Strong communication and storytelling to senior leaders
• Change management in operations‑heavy environments
• Innovation & continuous improvement mindset

Travel & Work Environment

• Ability to travel up to ~30–40% to visit DCs, HomeStores, transportation hubs, and delivery partners.
• Comfortable spending time in warehouses, cross‑docks, and in‑market delivery operations to see products in action.
• Standard hybrid office environment, collaborating across time zones and functions

Licensed Hair Stylist - Let Your Talent Pay Off

Create. Earn. Grow. Repeat.

At Hair Cuttery, stylists aren't just employees, they're the magic behind the mirror. We give you the tools, technology and training to turn your talent into serious earnings and real career momentum.

Looking for Big Vibes, Your Terms, and Real Growth?

Here's What We Offer:

• Your book, your income. Top stylists working 30+ hours with strong guest loyalty are earning an average of $45 to $88+/hr (plus tips). $100K+ per year is within reach!
• Up to 75% commission - more guests, more $$$ in your pocket.
• 8-Level Career Ladder - move on up and boost your commissions.
• 12 Price Levels - raise your prices as demand for YOU grows.

Your pay is based on performance, not just experience. Whether you're starting out or a seasoned pro, you can grow your earnings through service and retail commissions and tips. All compensation meets wage law requirements.

Instant Guests = Instant $$$:

• Walk-in ready: Step behind the chair and start earning.
• Marketing support: We drive guest traffic with social, local, and in-salon promos.
• We invest in getting butts in your chair - literally.

Benefits That Bring the Wow:

• PTO/Vacation Pay - based on your average hourly rate.
• Free Advanced Education - Income driving certifications + industry icon partnerships.
• Train with industry giants like Redken
• Flex Scheduling - because your BEST life is priority.
• Medical, Dental, Vision - health = wealth.
• Life & Disability Insurance
•  401(k) - your future, your fund.
• Recognition & Rewards - ask about BEST, and catch flights with our top-performer celebration!

You Bring the Skills. We Bring the Opportunity.

• A valid cosmetology or barber license (state-specific)
• Authorization to work in the U.S. (no sponsorship available)
• Night/weekend/holiday flexibility = peak earning potential
• Skilled in cuts, fades, color, and consultation
• Bonus points if you've got a book! We'll help you grow it AND your commission from day one.

Join Hair Cuttery Family of Brands, the largest privately owned salon group in the U.S. With 500+ salons strong, it's time to turn your passion into a powerful, profitable career. Snip into something amazing. Apply today.

Your pay is based on performance, not just experience. Whether you're starting out or a seasoned pro, you can grow your earnings through service and retail commissions and tips. All compensation meets wage law requirements.

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Licensed Hair Stylist - Let Your Talent Pay Off

Create. Earn. Grow. Repeat.

At Hair Cuttery, stylists aren't just employees, they're the magic behind the mirror. We give you the tools, technology and training to turn your talent into serious earnings and real career momentum.

Looking for Big Vibes, Your Terms, and Real Growth?

Here's What We Offer:

• Your book, your income. Top stylists working 30+ hours with strong guest loyalty are earning an average of $45 to $88+/hr (plus tips). $100K+ per year is within reach!
• Up to 75% commission - more guests, more $$$ in your pocket.
• 8-Level Career Ladder - move on up and boost your commissions.
• 12 Price Levels - raise your prices as demand for YOU grows.

Your pay is based on performance, not just experience. Whether you're starting out or a seasoned pro, you can grow your earnings through service and retail commissions and tips. All compensation meets wage law requirements.

Instant Guests = Instant $$$:

• Walk-in ready: Step behind the chair and start earning.
• Marketing support: We drive guest traffic with social, local, and in-salon promos.
• We invest in getting butts in your chair - literally.

Benefits That Bring the Wow:

• PTO/Vacation Pay - based on your average hourly rate.
• Free Advanced Education - Income driving certifications + industry icon partnerships.
• Train with industry giants like Redken
• Flex Scheduling - because your BEST life is priority.
• Medical, Dental, Vision - health = wealth.
• Life & Disability Insurance
•  401(k) - your future, your fund.
• Recognition & Rewards - ask about BEST, and catch flights with our top-performer celebration!

You Bring the Skills. We Bring the Opportunity.

• A valid cosmetology or barber license (state-specific)
• Authorization to work in the U.S. (no sponsorship available)
• Night/weekend/holiday flexibility = peak earning potential
• Skilled in cuts, fades, color, and consultation
• Bonus points if you've got a book! We'll help you grow it AND your commission from day one.

Join Hair Cuttery Family of Brands, the largest privately owned salon group in the U.S. With 500+ salons strong, it's time to turn your passion into a powerful, profitable career. Snip into something amazing. Apply today.

Your pay is based on performance, not just experience. Whether you're starting out or a seasoned pro, you can grow your earnings through service and retail commissions and tips. All compensation meets wage law requirements.

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Licensed Hair Stylist - Let Your Talent Pay Off

Create. Earn. Grow. Repeat.

At Hair Cuttery, stylists aren't just employees, they're the magic behind the mirror. We give you the tools, technology and training to turn your talent into serious earnings and real career momentum.

Looking for Big Vibes, Your Terms, and Real Growth?

Here's What We Offer:

• Your book, your income. Top stylists working 30+ hours with strong guest loyalty are earning an average of $45 to $88+/hr (plus tips). $100K+ per year is within reach!
• Up to 75% commission - more guests, more $$$ in your pocket.
• 8-Level Career Ladder - move on up and boost your commissions.
• 12 Price Levels - raise your prices as demand for YOU grows.

Your pay is based on performance, not just experience. Whether you're starting out or a seasoned pro, you can grow your earnings through service and retail commissions and tips. All compensation meets wage law requirements.

Instant Guests = Instant $$$:

• Walk-in ready: Step behind the chair and start earning.
• Marketing support: We drive guest traffic with social, local, and in-salon promos.
• We invest in getting butts in your chair - literally.

Benefits That Bring the Wow:

• PTO/Vacation Pay - based on your average hourly rate.
• Free Advanced Education - Income driving certifications + industry icon partnerships.
• Train with industry giants like Redken
• Flex Scheduling - because your BEST life is priority.
• Medical, Dental, Vision - health = wealth.
• Life & Disability Insurance
•  401(k) - your future, your fund.
• Recognition & Rewards - ask about BEST, and catch flights with our top-performer celebration!

You Bring the Skills. We Bring the Opportunity.

• A valid cosmetology or barber license (state-specific)
• Authorization to work in the U.S. (no sponsorship available)
• Night/weekend/holiday flexibility = peak earning potential
• Skilled in cuts, fades, color, and consultation
• Bonus points if you've got a book! We'll help you grow it AND your commission from day one.

Join Hair Cuttery Family of Brands, the largest privately owned salon group in the U.S. With 500+ salons strong, it's time to turn your passion into a powerful, profitable career. Snip into something amazing. Apply today.

Your pay is based on performance, not just experience. Whether you're starting out or a seasoned pro, you can grow your earnings through service and retail commissions and tips. All compensation meets wage law requirements.

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