Information Technology People Jobs in Chamblee
308 positions found — Page 21
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Systems & Infrastructure Engineer (Level I - V)
Salary not disclosed
This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function.
As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems.
This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations.
This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines.
Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements.
Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives.
Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance.
Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams.
Coordinates across companies with GTC and OPC operations and maintenance departments.
This role will participate in the on-call 24x7 support rotation.
Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components.
Identifies opportunities for operational process improvements, including documentation, automation, and training.
Maintain and identify improvements to GSOC's System and Infrastructure Program.
Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner.
Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture.
Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies.
Works with existing technology vendors to coordinate product support and subscription renewals.
Use GSOC procurement process to submit purchasing documentation to management.
Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures.
Serves as project engineer for Power Technology projects.
Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team.
Identifies opportunities for operational process improvements, including documentation, automation, and training.
Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision.
Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision.
Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure.
Serves as lead project engineer for Power Technology projects.
Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team.
Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies.
Works with existing technology vendors to coordinate product support and subscription renewals.
Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals.
Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies.
Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA.
Actively seeks improvements to department processes, policies, procedures.
Works across multiple business units within the organization to solve complex problems.
Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position.
Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud.
Experience performing system hardening, patch management, and configuration management.
Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems.
Level II: 2+ years work experience as stated above.
Level III: 4+ years work experience as stated above.
Level IV: 6+ years work experience as stated above.
Level V: 8+ years work experience as stated above.
Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery.
Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above.
Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above.
Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above.
Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above.
Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required.
Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed.
Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful.
Must have strong verbal and written communication.
Promotes an environment of compliance and continuous improvement.
Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening.
Unusual Hours: Provide emergency coverage in support of Incident Response activities.
Rotational on-call responsibilities.
Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems.
This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations.
This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines.
Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements.
Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives.
Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance.
Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams.
Coordinates across companies with GTC and OPC operations and maintenance departments.
This role will participate in the on-call 24x7 support rotation.
Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components.
Identifies opportunities for operational process improvements, including documentation, automation, and training.
Maintain and identify improvements to GSOC's System and Infrastructure Program.
Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner.
Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture.
Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies.
Works with existing technology vendors to coordinate product support and subscription renewals.
Use GSOC procurement process to submit purchasing documentation to management.
Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures.
Serves as project engineer for Power Technology projects.
Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team.
Identifies opportunities for operational process improvements, including documentation, automation, and training.
Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision.
Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision.
Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure.
Serves as lead project engineer for Power Technology projects.
Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team.
Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies.
Works with existing technology vendors to coordinate product support and subscription renewals.
Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals.
Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies.
Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA.
Actively seeks improvements to department processes, policies, procedures.
Works across multiple business units within the organization to solve complex problems.
Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position.
Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud.
Experience performing system hardening, patch management, and configuration management.
Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems.
Level II: 2+ years work experience as stated above.
Level III: 4+ years work experience as stated above.
Level IV: 6+ years work experience as stated above.
Level V: 8+ years work experience as stated above.
Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery.
Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above.
Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above.
Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above.
Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above.
Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required.
Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed.
Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful.
Must have strong verbal and written communication.
Promotes an environment of compliance and continuous improvement.
Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening.
Unusual Hours: Provide emergency coverage in support of Incident Response activities.
Rotational on-call responsibilities.
Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
Not Specified
O
Systems Engineer (III-V), IT Infrastructure
🏢 Oglethorpe Power
Salary not disclosed
The Systems Engineer is responsible for supporting technological infrastructure that enables the success of OPC, GTC, and GSOC.
This includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365.
The role ensures system scalability, reliability, and security.
The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues.
They implement automation and configuration management and plan and perform system upgrades.
In terms of security and compliance, the Systems Engineer ensures that systems are secure and compliant with industry standards and regulations.
They manage system security configurations, participate in regular security audits, and promptly address findings from security assessments.
The role involves close collaboration across various technical and business teams, providing technical support and expertise.
The Systems Engineer documents system configurations, department processes, and prepares reports and metrics on system performance.
This opportunity offers a diverse range of tasks and the potential for continuous learning and growth.
Position may specialize in a certain subset of technology based on business needs.
This position requires a strong customer service focus, positive attitude, and good oral and written communications skills.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Key Responsibilities: System Design and Implementation: Design, deploy, and manage Windows and Linux desktop and server environments and related storage infrastructure.
Architect and implement cloud-based solutions (e.g., AWS, Azure, Google Cloud Platform, Microsoft 365) to support business needs.
Ensure system scalability, reliability, and security.
Infrastructure Management: Maintain and optimize physical and virtual servers and workstation infrastructure.
Monitor system performance, conduct regular system audits, and troubleshoot issues.
Implement automation and configuration management.
Plan and perform system upgrades.
Perform routine systems maintenance activities like backup/recovery, patching, file management.
Security and Compliance: Ensure systems are secure and compliant with industry standards and regulations.
Implement and manage system security measures and configurations.
Participate in regular security audits, conduct regular security assessments and promptly address findings from audits and assessments.
Collaboration and Support: Work closely with development, operations, and support teams to ensure seamless integration and operation of systems.
Provide direct technical support for planning, coordination, programming, and implementation of releases, upgrades, and changes.
Provide Tier 3 support for complex issues and escalations.
Documentation and Reporting: Create and maintain detailed documentation of system configurations, processes, and procedures.
Prepare reports on system performance, incidents, and maintenance activities.
Develop, maintain, and follow department policies and procedures.
Use ITSM toolset for documentation and support of ITIL practices such as incident management, change management, problem management, asset management, service requests, etc.
Engage in continuous improvement activities: Enhance system performance and reliability.
Participate in industry conferences and workshops to stay current with emerging technologies and best practices.
Provide technical support, expertise, and advise across the IT function.
Required Qualifications Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university.
Equivalent Experience: Systems Engineer III Experience: Minimum of 4 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 8 years of relevant experience may also be considered.
Responsibility: Independently manages desktop and/or server environments, implements cloud-based solutions, and conducts system assessments and troubleshooting.
Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems.
Systems Engineer IV Experience: Minimum of 6 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 10 years of relevant experience may also be considered.
Responsibility: Leads projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions.
Takes on a leadership role in system design and troubleshooting and provides technical support across the IT function.
Systems Engineer V Experience: Minimum of 8 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 12 years of relevant experience may also be considered.
Responsibility: Oversees major projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions.
Provides leadership in system design and troubleshooting and provides expert technical support across the IT function.
Systems Engineer VI Experience: Minimum of 10 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 14 years of relevant experience may also be considered.
Licenses, Certifications and/or Registrations: Relevant certifications are a plus: Microsoft Certified: Azure Solutions Architect Microsoft Certified: Exchange Online Support Engineer AWS Certified Solutions Architect Red Hat Certified Engineer VMware Certified Processional – Data Center Virtualization Microsoft Certified: Modern Desktop Administrator ITILv3 or ITILv4 Foundation Certified Information Systems Security Professional (CISSP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Extensive experience with Active Directory, Windows Server (2016, 2019, 2022) and Linux distributions (Ubuntu, CentOS, Red Hat).
Extensive experience with Microsoft Windows desktop OS and related desktop management systems including MS Intune, WSUS, etc.
Proficiency in cloud platforms (AWS, Azure, GCP) and associated services including Microsoft 365.
Strong knowledge of virtualization technologies (VMware, Hyper-V, Nutanix, Proxmox, etc.).
Experience with Microsoft Exchange Online and On-premises Tools and Technologies: Experience with configuration management tools and patch management tools.
Familiarity with containerization technologies (Docker, Kubernetes).
Proficient in scripting languages (PowerShell, Bash, Python).
Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc.
Security: In-depth understanding of network and system security best practices.
Experience with security tools and technologies (firewalls, IDS/IPS, EDR).
Other: Experience with DevOps practices and tools (CI/CD pipelines, Jenkins).
Knowledge of ITIL processes and best practices.
Experience in managing databases (SQL, NoSQL) and storage solutions.
Soft Skills: Excellent problem-solving/analytical skills and attention to detail.
Good oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
This includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365.
The role ensures system scalability, reliability, and security.
The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues.
They implement automation and configuration management and plan and perform system upgrades.
In terms of security and compliance, the Systems Engineer ensures that systems are secure and compliant with industry standards and regulations.
They manage system security configurations, participate in regular security audits, and promptly address findings from security assessments.
The role involves close collaboration across various technical and business teams, providing technical support and expertise.
The Systems Engineer documents system configurations, department processes, and prepares reports and metrics on system performance.
This opportunity offers a diverse range of tasks and the potential for continuous learning and growth.
Position may specialize in a certain subset of technology based on business needs.
This position requires a strong customer service focus, positive attitude, and good oral and written communications skills.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Key Responsibilities: System Design and Implementation: Design, deploy, and manage Windows and Linux desktop and server environments and related storage infrastructure.
Architect and implement cloud-based solutions (e.g., AWS, Azure, Google Cloud Platform, Microsoft 365) to support business needs.
Ensure system scalability, reliability, and security.
Infrastructure Management: Maintain and optimize physical and virtual servers and workstation infrastructure.
Monitor system performance, conduct regular system audits, and troubleshoot issues.
Implement automation and configuration management.
Plan and perform system upgrades.
Perform routine systems maintenance activities like backup/recovery, patching, file management.
Security and Compliance: Ensure systems are secure and compliant with industry standards and regulations.
Implement and manage system security measures and configurations.
Participate in regular security audits, conduct regular security assessments and promptly address findings from audits and assessments.
Collaboration and Support: Work closely with development, operations, and support teams to ensure seamless integration and operation of systems.
Provide direct technical support for planning, coordination, programming, and implementation of releases, upgrades, and changes.
Provide Tier 3 support for complex issues and escalations.
Documentation and Reporting: Create and maintain detailed documentation of system configurations, processes, and procedures.
Prepare reports on system performance, incidents, and maintenance activities.
Develop, maintain, and follow department policies and procedures.
Use ITSM toolset for documentation and support of ITIL practices such as incident management, change management, problem management, asset management, service requests, etc.
Engage in continuous improvement activities: Enhance system performance and reliability.
Participate in industry conferences and workshops to stay current with emerging technologies and best practices.
Provide technical support, expertise, and advise across the IT function.
Required Qualifications Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university.
Equivalent Experience: Systems Engineer III Experience: Minimum of 4 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 8 years of relevant experience may also be considered.
Responsibility: Independently manages desktop and/or server environments, implements cloud-based solutions, and conducts system assessments and troubleshooting.
Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems.
Systems Engineer IV Experience: Minimum of 6 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 10 years of relevant experience may also be considered.
Responsibility: Leads projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions.
Takes on a leadership role in system design and troubleshooting and provides technical support across the IT function.
Systems Engineer V Experience: Minimum of 8 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 12 years of relevant experience may also be considered.
Responsibility: Oversees major projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions.
Provides leadership in system design and troubleshooting and provides expert technical support across the IT function.
Systems Engineer VI Experience: Minimum of 10 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting.
Equivalent Experience: Minimum of 14 years of relevant experience may also be considered.
Licenses, Certifications and/or Registrations: Relevant certifications are a plus: Microsoft Certified: Azure Solutions Architect Microsoft Certified: Exchange Online Support Engineer AWS Certified Solutions Architect Red Hat Certified Engineer VMware Certified Processional – Data Center Virtualization Microsoft Certified: Modern Desktop Administrator ITILv3 or ITILv4 Foundation Certified Information Systems Security Professional (CISSP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Extensive experience with Active Directory, Windows Server (2016, 2019, 2022) and Linux distributions (Ubuntu, CentOS, Red Hat).
Extensive experience with Microsoft Windows desktop OS and related desktop management systems including MS Intune, WSUS, etc.
Proficiency in cloud platforms (AWS, Azure, GCP) and associated services including Microsoft 365.
Strong knowledge of virtualization technologies (VMware, Hyper-V, Nutanix, Proxmox, etc.).
Experience with Microsoft Exchange Online and On-premises Tools and Technologies: Experience with configuration management tools and patch management tools.
Familiarity with containerization technologies (Docker, Kubernetes).
Proficient in scripting languages (PowerShell, Bash, Python).
Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc.
Security: In-depth understanding of network and system security best practices.
Experience with security tools and technologies (firewalls, IDS/IPS, EDR).
Other: Experience with DevOps practices and tools (CI/CD pipelines, Jenkins).
Knowledge of ITIL processes and best practices.
Experience in managing databases (SQL, NoSQL) and storage solutions.
Soft Skills: Excellent problem-solving/analytical skills and attention to detail.
Good oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
Not Specified
O
Enterprise Systems Analyst, Maximo (Levels III \u2013 V)
🏢 Oglethorpe Power
Salary not disclosed
This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical support and development within the IBM Maximo platform.
The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities.
Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change.
Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements.
The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking.
The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture.
This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes.
The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc.
or business areas such as O&M, finance/accounting, HR, supply chain, etc.
Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans.
The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions.
This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users.
System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system.
Translates business requirements into application requirements.
Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques.
Assists IT and customer director level management with the project approval process.
Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system.
Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment.
Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability.
Provides technical expertise across the IT function.
Required Qualifications: Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university.
Experience: Level III
- Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting.
Level IV
- Minimum of 6 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting.
Level V
- Minimum of 8 years in architecting and managing Enterprise systems, conducting system assessments, and troubleshooting.
Equivalent Experience: Level III
- Minimum of 8 years of relevant experience may also be considered.
Level IV
- Minimum of 10 years of relevant experience may also be considered.
Level V
- Minimum of 12 years of relevant experience may also be considered.
Responsibility: Level III
- Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting.
Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems.
Level IV
- Leads projects for the design, deployment, and management of Enterprise systems.
Takes on a leadership role in system design and troubleshooting, and provides technical support across the IT function.
Level V
- Oversees major projects for the design, deployment, and management of Enterprise systems.
Provides leadership in system design and troubleshooting, and provides expert technical support across the IT function.
Licenses, Certifications, and/or Registrations: The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills: Technical Expertise: Extensive experience with Enterprise systems implementation and management.
Proficiency in project management and system analysis.
Strong knowledge of business process improvement and quality assurance.
Tools and Technologies: Experience with project management tools and methodologies.
Familiarity with various Enterprise systems and solutions.
Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python).
Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc.
Security: In-depth understanding of data/program security best practices.
Experience with security tools and technologies.
Other: Knowledge of ITIL processes and best practices.
Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc.
Soft Skills: Excellent problem-solving/analytical skills and attention to detail.
Excellent oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities.
Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change.
Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements.
The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking.
The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture.
This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes.
The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc.
or business areas such as O&M, finance/accounting, HR, supply chain, etc.
Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans.
The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions.
This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users.
System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system.
Translates business requirements into application requirements.
Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques.
Assists IT and customer director level management with the project approval process.
Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system.
Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment.
Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability.
Provides technical expertise across the IT function.
Required Qualifications: Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university.
Experience: Level III
- Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting.
Level IV
- Minimum of 6 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting.
Level V
- Minimum of 8 years in architecting and managing Enterprise systems, conducting system assessments, and troubleshooting.
Equivalent Experience: Level III
- Minimum of 8 years of relevant experience may also be considered.
Level IV
- Minimum of 10 years of relevant experience may also be considered.
Level V
- Minimum of 12 years of relevant experience may also be considered.
Responsibility: Level III
- Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting.
Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems.
Level IV
- Leads projects for the design, deployment, and management of Enterprise systems.
Takes on a leadership role in system design and troubleshooting, and provides technical support across the IT function.
Level V
- Oversees major projects for the design, deployment, and management of Enterprise systems.
Provides leadership in system design and troubleshooting, and provides expert technical support across the IT function.
Licenses, Certifications, and/or Registrations: The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills: Technical Expertise: Extensive experience with Enterprise systems implementation and management.
Proficiency in project management and system analysis.
Strong knowledge of business process improvement and quality assurance.
Tools and Technologies: Experience with project management tools and methodologies.
Familiarity with various Enterprise systems and solutions.
Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python).
Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc.
Security: In-depth understanding of data/program security best practices.
Experience with security tools and technologies.
Other: Knowledge of ITIL processes and best practices.
Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc.
Soft Skills: Excellent problem-solving/analytical skills and attention to detail.
Excellent oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
Not Specified
O
Operations Analyst \u2013 System Operations Level II-IV
🏢 Oglethorpe Power
Salary not disclosed
POSITION SUMMARY: The Operations Analyst
- System Operations provides technical and functional reporting, documentation and post event compliance/analysis expertise within the System Operations group.
This role is responsible for the integrity of critical operating documents, ensuring compliance with reliability standards, and coordinating resources to support both real-time and post-operational system reporting needs.
Key tasks include but are not limited to collecting and analyzing information from systems, reviewing, drafting and maintaining operational reporting, identifying business reporting needs.
This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.
JOB DUTIES/ESSENTIAL FUNCTIONS (Activities or tasks that require a significant amount of time, as well as periodic tasks that are critical to the job.) Percentage of Time Job Duties 30% Governance, Compliance & Policy Leadership (30%) Core Focus: Reporting in support of safe, reliable and regulatory compliant system operations.
This involves leading the development and maintenance of critical operational policies and documents to meet compliance at the highest levels.
Application: Includes providing training to Associates and Members, ensuring work products meet NERC/FERC or internal standards.
20% Operational Systems & Data Integrity (20%) \u00b7 Core Focus: Ensuring the \'source of truth\' is accurate.
This covers the research, development, testing, and ongoing administration of systems that support library and documentation science for Systems Operations/Power Delivery.
\u00b7 Application: At lower levels, this is data entry and collection; at higher levels, it is the \'sole responsibility\' for the administration and implementation of these critical reliability systems.
\u00b7 15% Resource Coordination & Real-Time Support (15%) Core Focus: Tactical execution.
Coordinating and directing the necessary human and technical resources to address immediate operational reporting needs, reporting requirements, and compliance activities.
Application: Moving from assisting with resource coordination (Level I/II) to directing the response for complex reporting requirements or activities (Level IV/V) 20% Project Management & Performance Monitoring (20%) Core Focus: Continuous improvement and oversight.
Responsible for monitoring processes, supporting operational reporting readiness, and managing projects from inception to completion.
Application: Includes interacting with management/executive levels regarding project status and operational health.
15% Strategic Analysis & Administrative Leadership (15%) Core Focus: High-level reporting and continuity.
Performing event analysis, interacting with leaders/executives on results, and serving as a functional backup for leadership.
Application: At higher levels (IV-V), this specifically focuses on the \'backup for Supervisor\' and \'Executive interaction\' components.
REQUIRED QUALIFICATIONS Education: Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field; From an accredited college or university.
Analyst II Focus: Proficiency & Independent Task Management- under limited supervision Experience: 2+ Years Strong knowledge of Microsoft Office applications.
Power/Electric Utility industry experience not required but beneficial.
Reviews and confirms the accuracy of standard operational reports with increasing independence.
Contributes to the development of operating documents, ensuring they align with established procedures.
Monitors specific process workflows and reports on project progress to management.
Coordinates small-scale operational activities and assists in documenting post-operational needs.
Analyst III Focus: Subject Matter Expertise & Process Improvement
- independently Experience: 4+ Years Strong knowledge of Microsoft Office applications.
Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred.
With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct.
Reviews complex operational reports for accuracy and identifies trends or anomalies.
Leads the development of internal compliance policies and procedures.
Directs resources as required to address immediate post-operational needs and supports real-time operational queries Analyst IV Focus: Subject Matter Expertise & Process Improvement
- independently Focus: Oversight Experience: 8+ Years Strong knowledge of Microsoft Office applications.
Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred.
With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct.
Oversee the development of high-priority critical operating documents and reporting/event analysis.
Leads and coordinates cross-functional project activities, managing progress and stakeholder reporting.
Mentors junior analysts and acts as a primary point of contact for complex operational policy interpretation.
Licenses, Certifications and/or Registrations: Relevant certifications are a plus but not required: Project Management Professional (PMP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise Proficiency in project management, and business process/reporting improvement.
Tools & Technologies Strong Experience with Microsoft Office Suite Familiar with project management tools, documentation standards, and reporting practices.
Security In-depth understanding of data and program security best practices.
Hands-on experience with security tools and compliance requirements.
BESCA Certification Required
- Bulk Electric System Cyber Authorized Soft Skills Excellent diagnostic, problem-solving, and analytical abilities with strong attention to detail.
Exceptional communication, presentation, and interpersonal skills.
Demonstrated experience in cross-functional technical and non-technical teams.
Strong organizational and time-management skills with ability to prioritize effectively.
Customer-focused mindset with ability to work both independently and collaboratively.
- System Operations provides technical and functional reporting, documentation and post event compliance/analysis expertise within the System Operations group.
This role is responsible for the integrity of critical operating documents, ensuring compliance with reliability standards, and coordinating resources to support both real-time and post-operational system reporting needs.
Key tasks include but are not limited to collecting and analyzing information from systems, reviewing, drafting and maintaining operational reporting, identifying business reporting needs.
This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.
JOB DUTIES/ESSENTIAL FUNCTIONS (Activities or tasks that require a significant amount of time, as well as periodic tasks that are critical to the job.) Percentage of Time Job Duties 30% Governance, Compliance & Policy Leadership (30%) Core Focus: Reporting in support of safe, reliable and regulatory compliant system operations.
This involves leading the development and maintenance of critical operational policies and documents to meet compliance at the highest levels.
Application: Includes providing training to Associates and Members, ensuring work products meet NERC/FERC or internal standards.
20% Operational Systems & Data Integrity (20%) \u00b7 Core Focus: Ensuring the \'source of truth\' is accurate.
This covers the research, development, testing, and ongoing administration of systems that support library and documentation science for Systems Operations/Power Delivery.
\u00b7 Application: At lower levels, this is data entry and collection; at higher levels, it is the \'sole responsibility\' for the administration and implementation of these critical reliability systems.
\u00b7 15% Resource Coordination & Real-Time Support (15%) Core Focus: Tactical execution.
Coordinating and directing the necessary human and technical resources to address immediate operational reporting needs, reporting requirements, and compliance activities.
Application: Moving from assisting with resource coordination (Level I/II) to directing the response for complex reporting requirements or activities (Level IV/V) 20% Project Management & Performance Monitoring (20%) Core Focus: Continuous improvement and oversight.
Responsible for monitoring processes, supporting operational reporting readiness, and managing projects from inception to completion.
Application: Includes interacting with management/executive levels regarding project status and operational health.
15% Strategic Analysis & Administrative Leadership (15%) Core Focus: High-level reporting and continuity.
Performing event analysis, interacting with leaders/executives on results, and serving as a functional backup for leadership.
Application: At higher levels (IV-V), this specifically focuses on the \'backup for Supervisor\' and \'Executive interaction\' components.
REQUIRED QUALIFICATIONS Education: Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field; From an accredited college or university.
Analyst II Focus: Proficiency & Independent Task Management- under limited supervision Experience: 2+ Years Strong knowledge of Microsoft Office applications.
Power/Electric Utility industry experience not required but beneficial.
Reviews and confirms the accuracy of standard operational reports with increasing independence.
Contributes to the development of operating documents, ensuring they align with established procedures.
Monitors specific process workflows and reports on project progress to management.
Coordinates small-scale operational activities and assists in documenting post-operational needs.
Analyst III Focus: Subject Matter Expertise & Process Improvement
- independently Experience: 4+ Years Strong knowledge of Microsoft Office applications.
Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred.
With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct.
Reviews complex operational reports for accuracy and identifies trends or anomalies.
Leads the development of internal compliance policies and procedures.
Directs resources as required to address immediate post-operational needs and supports real-time operational queries Analyst IV Focus: Subject Matter Expertise & Process Improvement
- independently Focus: Oversight Experience: 8+ Years Strong knowledge of Microsoft Office applications.
Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred.
With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct.
Oversee the development of high-priority critical operating documents and reporting/event analysis.
Leads and coordinates cross-functional project activities, managing progress and stakeholder reporting.
Mentors junior analysts and acts as a primary point of contact for complex operational policy interpretation.
Licenses, Certifications and/or Registrations: Relevant certifications are a plus but not required: Project Management Professional (PMP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise Proficiency in project management, and business process/reporting improvement.
Tools & Technologies Strong Experience with Microsoft Office Suite Familiar with project management tools, documentation standards, and reporting practices.
Security In-depth understanding of data and program security best practices.
Hands-on experience with security tools and compliance requirements.
BESCA Certification Required
- Bulk Electric System Cyber Authorized Soft Skills Excellent diagnostic, problem-solving, and analytical abilities with strong attention to detail.
Exceptional communication, presentation, and interpersonal skills.
Demonstrated experience in cross-functional technical and non-technical teams.
Strong organizational and time-management skills with ability to prioritize effectively.
Customer-focused mindset with ability to work both independently and collaboratively.
Not Specified
O
Cybersecurity Analyst III - V
🏢 Oglethorpe Power
Salary not disclosed
POSITION SUMMARY: The Cybersecurity Analyst is responsible for safeguarding the Corporation's data, systems, and cybersecurity posture.
This includes managing endpoint security solutions, protecting cloud environments (e.g., Microsoft 365 and Microsoft Azure), and overseeing key security tools and capabilities.
The Analyst develops and maintains cybersecurity policies, architectures, and standards to ensure compliance with industry regulations and best practices.
The role monitors emerging threats, responds to security incidents, and conducts investigations to mitigate vulnerabilities.
Cybersecurity Analysts implement data classification frameworks, enforce secure handling of sensitive information, and manage encryption protocols.
They deploy and optimize cybersecurity tools, manage threat intelligence platforms, and proactively address risks to ensure organizational resilience.
This position requires strong analytical skills, technical expertise, and the ability to collaborate across teams to maintain a secure IT environment.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
JOB DUTIES/ESSENTIAL FUNCTIONS Endpoint Security Management:Manage endpoint detection and response (EDR) solutions and ensure optimal configuration and operation across corporate systems.
Monitor and respond to endpoint threats, implement remediation measures, and maintain system integrity.
Cloud Security Management:Design, implement, and maintain cloud security solutions, focusing on platforms such as Microsoft 365 and Microsoft Azure.
Ensure secure configurations, monitor cloud environments for potential threats, manage access controls, and safeguard cloud-based resources.
Data Protection and Classification:Develop and implement data protection strategies, including encryption, secure storage, and access control measures.
Establish and maintain data classification frameworks to ensure sensitive information is securely handled and complies with regulatory requirements.
Threat Intelligence, Incident Response, and Investigation:Monitor emerging threats and maintain situational awareness through threat intelligence platforms.
Respond to security incidents by investigating root causes, analyzing attack vectors, and documenting findings.
Collaborate with teams on mitigation strategies to prevent recurrence and improve overall security posture.
Cybersecurity Tools Management:Deploy, configure, and maintain cybersecurity tools and capabilities, such as intrusion detection systems (IDS), security information and event management (SIEM) systems, vulnerability management platforms, and other security solutions.
Monitor tool efficacy and update configurations as needed.
Policy, Architecture, and Standards Development:Establish, review, and update cybersecurity policies, architectures, and standards to align with industry best practices and regulations.
Collaborate with stakeholders to ensure policies are actionable and effectively implemented across the organization.
REQUIRED QUALIFICATIONS Education: A Bachelor's degree in Computer Science, Computer Engineering, Cybersecurity, Engineering, Information Systems, or a related field from an accredited college or university.
Cybersecurity Analyst III Experience: Minimum of 4 years in managing cybersecurity tools, implementing secure cloud configurations, leading data protection strategies, and conducting security investigations.
Equivalent Experience: Minimum of 8 years of relevant experience may also be considered.
Responsibility: Independently manages endpoint and cloud security systems, leads data protection initiatives, investigates security incidents, and contributes to threat intelligence monitoring and policy development.
Cybersecurity Analyst IV Experience: Minimum of 6 years in designing and managing cybersecurity systems, implementing secure cloud strategies, developing data protection measures, and proactively using threat intelligence.
Equivalent Experience: Minimum of 10 years of relevant experience may also be considered.
Responsibility: Leads projects for the implementation of advanced cybersecurity tools and solutions, focusing on cloud security for Microsoft Azure and Microsoft 365.
Investigates complex incidents, analyzes threat intelligence, and develops detailed policies and standards.
Provides technical expertise across the IT function.
Cybersecurity Analyst V Experience: Minimum of 8 years in architecting and managing cybersecurity tools, implementing secure cloud strategies, overseeing enterprise-wide data protection measures, and leading incident response efforts.
Equivalent Experience: Minimum of 12 years of relevant experience may also be considered.
Responsibility: Oversees major projects involving cybersecurity architecture, cloud security tool implementation, and compliance strategies.
Provides leadership in incident response, threat intelligence integration, and enterprise security policy development.
Licenses, Certifications and/or Registrations: Relevant certificationsare a plus: Certified Information Systems Security Professional (CISSP) CompTIA Security+ Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Cybersecurity Architect Expert GIAC Certified Incident Handler (GCIH) GIAC Security Essentials Certification (GSEC) Certified Ethical Hacker (CEH) ITIL Foundation Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Proficiencyin endpoint security solutions (e.g., EDR, antivirus, DLP).
Strong knowledge of cloud security principles, especially forMicrosoft 365 and Microsoft Azure.
Experience with cybersecurity tools such as SIEM platforms, vulnerability management systems, and IDS/IPS tools.
Familiarity with data encryption, secure storage solutions, and access control mechanisms.
Understanding ofthreat intelligence platforms and proactive risk management strategies.
Security In-depth understanding of cybersecurity frameworks (e.g., NIST CSF, ISO 27001) and regulatory requirements (e.g., NERC CIP, SOX).
Expertise inincident response processes and forensic investigation techniques.
Knowledge of advanced security architectures, policies, and standards.
Soft Skills: Excellent problem-solving/analyticalskills and attention to detail.
Good oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
This includes managing endpoint security solutions, protecting cloud environments (e.g., Microsoft 365 and Microsoft Azure), and overseeing key security tools and capabilities.
The Analyst develops and maintains cybersecurity policies, architectures, and standards to ensure compliance with industry regulations and best practices.
The role monitors emerging threats, responds to security incidents, and conducts investigations to mitigate vulnerabilities.
Cybersecurity Analysts implement data classification frameworks, enforce secure handling of sensitive information, and manage encryption protocols.
They deploy and optimize cybersecurity tools, manage threat intelligence platforms, and proactively address risks to ensure organizational resilience.
This position requires strong analytical skills, technical expertise, and the ability to collaborate across teams to maintain a secure IT environment.
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements.
Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.
JOB DUTIES/ESSENTIAL FUNCTIONS Endpoint Security Management:Manage endpoint detection and response (EDR) solutions and ensure optimal configuration and operation across corporate systems.
Monitor and respond to endpoint threats, implement remediation measures, and maintain system integrity.
Cloud Security Management:Design, implement, and maintain cloud security solutions, focusing on platforms such as Microsoft 365 and Microsoft Azure.
Ensure secure configurations, monitor cloud environments for potential threats, manage access controls, and safeguard cloud-based resources.
Data Protection and Classification:Develop and implement data protection strategies, including encryption, secure storage, and access control measures.
Establish and maintain data classification frameworks to ensure sensitive information is securely handled and complies with regulatory requirements.
Threat Intelligence, Incident Response, and Investigation:Monitor emerging threats and maintain situational awareness through threat intelligence platforms.
Respond to security incidents by investigating root causes, analyzing attack vectors, and documenting findings.
Collaborate with teams on mitigation strategies to prevent recurrence and improve overall security posture.
Cybersecurity Tools Management:Deploy, configure, and maintain cybersecurity tools and capabilities, such as intrusion detection systems (IDS), security information and event management (SIEM) systems, vulnerability management platforms, and other security solutions.
Monitor tool efficacy and update configurations as needed.
Policy, Architecture, and Standards Development:Establish, review, and update cybersecurity policies, architectures, and standards to align with industry best practices and regulations.
Collaborate with stakeholders to ensure policies are actionable and effectively implemented across the organization.
REQUIRED QUALIFICATIONS Education: A Bachelor's degree in Computer Science, Computer Engineering, Cybersecurity, Engineering, Information Systems, or a related field from an accredited college or university.
Cybersecurity Analyst III Experience: Minimum of 4 years in managing cybersecurity tools, implementing secure cloud configurations, leading data protection strategies, and conducting security investigations.
Equivalent Experience: Minimum of 8 years of relevant experience may also be considered.
Responsibility: Independently manages endpoint and cloud security systems, leads data protection initiatives, investigates security incidents, and contributes to threat intelligence monitoring and policy development.
Cybersecurity Analyst IV Experience: Minimum of 6 years in designing and managing cybersecurity systems, implementing secure cloud strategies, developing data protection measures, and proactively using threat intelligence.
Equivalent Experience: Minimum of 10 years of relevant experience may also be considered.
Responsibility: Leads projects for the implementation of advanced cybersecurity tools and solutions, focusing on cloud security for Microsoft Azure and Microsoft 365.
Investigates complex incidents, analyzes threat intelligence, and develops detailed policies and standards.
Provides technical expertise across the IT function.
Cybersecurity Analyst V Experience: Minimum of 8 years in architecting and managing cybersecurity tools, implementing secure cloud strategies, overseeing enterprise-wide data protection measures, and leading incident response efforts.
Equivalent Experience: Minimum of 12 years of relevant experience may also be considered.
Responsibility: Oversees major projects involving cybersecurity architecture, cloud security tool implementation, and compliance strategies.
Provides leadership in incident response, threat intelligence integration, and enterprise security policy development.
Licenses, Certifications and/or Registrations: Relevant certificationsare a plus: Certified Information Systems Security Professional (CISSP) CompTIA Security+ Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Cybersecurity Architect Expert GIAC Certified Incident Handler (GCIH) GIAC Security Essentials Certification (GSEC) Certified Ethical Hacker (CEH) ITIL Foundation Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Proficiencyin endpoint security solutions (e.g., EDR, antivirus, DLP).
Strong knowledge of cloud security principles, especially forMicrosoft 365 and Microsoft Azure.
Experience with cybersecurity tools such as SIEM platforms, vulnerability management systems, and IDS/IPS tools.
Familiarity with data encryption, secure storage solutions, and access control mechanisms.
Understanding ofthreat intelligence platforms and proactive risk management strategies.
Security In-depth understanding of cybersecurity frameworks (e.g., NIST CSF, ISO 27001) and regulatory requirements (e.g., NERC CIP, SOX).
Expertise inincident response processes and forensic investigation techniques.
Knowledge of advanced security architectures, policies, and standards.
Soft Skills: Excellent problem-solving/analyticalskills and attention to detail.
Good oral and written communication and interpersonal skills.
Excellent customer service focus and positive attitude.
Ability to work independently and as part of a team.
Not Specified
O
Transmission System Operator
🏢 Oglethorpe Power
Salary not disclosed
Monitor the real-time operation of the high voltage transmission system (up to 500 kV) to ensure that members receive a continuous flow of reliable high quality power.
Monitors internal and external influences and adjusts the performance characteristics of the system to compensate for and take advantage of changing conditions.
Ensures quality real-time information is available for internal and external users to understand performance issues and accurately bill customers.
Ensures member interests and needs are represented to and addressed, in a timely and cost-effective manner, by outside agencies.
This position is responsible for complying with the NERC reliability standards and performs the duties that can determine GSOC's compliance with the NERC reliability standards.
This position has the authority to shed load to maintain the integrity of the BES, or to correct a generation capacity deficiency.
Job Duties: Operates the Energy Control System to (a) detect and avert station overload, equipment damage, and voltage fluctuations (b) maintain and enhance system stability.
Continuously monitors weather and system conditions and provides feedback to the Senior Transmission Operator, who activates the Disaster Response Plan, when necessary.
Performs contingency planning and initiates corrective action to compensate for out of spec conditions in telecommunications and metering.
Plans, analyzes, authorizes, and controls scheduled operation of system equipment to insure that system performance is assured, necessary maintenance is completed and inter-company resources are coordinated.
Writes and issues switching orders and clearances on network and non-network devices in GSOC AOR.
Writes and issues switching orders on non-network devices.
Performs real-time data quality assurance and initiates corrective action to compensate for out of spec conditions in telecommunications and metering.
Authorizes, schedules and dispatches manpower (GTC, GPC or contractors) to perform repairs to faulted equipment.
Directs the isolation of system failure and the safe and efficient restoration of power to members.
Represents GTC and EMC interests with GPC.
Performs fault analysis to verify problem safely cleared.
Delivers oral and written presentations and reports that alert senior management to ongoing trends and activities that might impact the strategies and position of the company when responding to members and the public.
Required Qualifications: Education: High School Graduate.
Associate's Degree preferred.
Experience: Six years' transmission operations or construction experience and two years control center related experience.
Licenses, Certifications, and/or Registrations: Must be NERC certified.
The required certification must be TO, BIT or RC.
Specialized Skills: AC/DC theory, blueprint reading, and excel/MS Word experience required.
Must have sound decision making ability under stressful conditions.
Must be able to communicate effectively.
Unusual Hours Required of this Position: Work a rotating 12 hour shift, which involves working weekends and holidays; some vacations and sick leave coverage.
Utilizes multiple CRTs continuously.
Must handle multiple tasks.
Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
Monitors internal and external influences and adjusts the performance characteristics of the system to compensate for and take advantage of changing conditions.
Ensures quality real-time information is available for internal and external users to understand performance issues and accurately bill customers.
Ensures member interests and needs are represented to and addressed, in a timely and cost-effective manner, by outside agencies.
This position is responsible for complying with the NERC reliability standards and performs the duties that can determine GSOC's compliance with the NERC reliability standards.
This position has the authority to shed load to maintain the integrity of the BES, or to correct a generation capacity deficiency.
Job Duties: Operates the Energy Control System to (a) detect and avert station overload, equipment damage, and voltage fluctuations (b) maintain and enhance system stability.
Continuously monitors weather and system conditions and provides feedback to the Senior Transmission Operator, who activates the Disaster Response Plan, when necessary.
Performs contingency planning and initiates corrective action to compensate for out of spec conditions in telecommunications and metering.
Plans, analyzes, authorizes, and controls scheduled operation of system equipment to insure that system performance is assured, necessary maintenance is completed and inter-company resources are coordinated.
Writes and issues switching orders and clearances on network and non-network devices in GSOC AOR.
Writes and issues switching orders on non-network devices.
Performs real-time data quality assurance and initiates corrective action to compensate for out of spec conditions in telecommunications and metering.
Authorizes, schedules and dispatches manpower (GTC, GPC or contractors) to perform repairs to faulted equipment.
Directs the isolation of system failure and the safe and efficient restoration of power to members.
Represents GTC and EMC interests with GPC.
Performs fault analysis to verify problem safely cleared.
Delivers oral and written presentations and reports that alert senior management to ongoing trends and activities that might impact the strategies and position of the company when responding to members and the public.
Required Qualifications: Education: High School Graduate.
Associate's Degree preferred.
Experience: Six years' transmission operations or construction experience and two years control center related experience.
Licenses, Certifications, and/or Registrations: Must be NERC certified.
The required certification must be TO, BIT or RC.
Specialized Skills: AC/DC theory, blueprint reading, and excel/MS Word experience required.
Must have sound decision making ability under stressful conditions.
Must be able to communicate effectively.
Unusual Hours Required of this Position: Work a rotating 12 hour shift, which involves working weekends and holidays; some vacations and sick leave coverage.
Utilizes multiple CRTs continuously.
Must handle multiple tasks.
Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled.
We are a drug-free workplace.
All applicants are subject to substance abuse testing.
Not Specified
F
Remote Side Hustle Developer
$300-$1,500 per month (based on effort) - monthly
This position is for individuals who want to develop a side income stream while still working full time. You will test different small-scale remote opportunities, learn what works, and grow what produces results.
You’ll use the resources provided to guide you, but your path is self-driven. Over time, you might focus more on the hustles that bring the highest returns.
Responsibilities:
Review and apply different side-hustle ideas tailored for people with full jobs
Execute tasks, manage projects or gigs you select
Keep a simple record of your time vs. earnings
Iterate and improve your approach as you go
Requirements:
Stable full-time job or core commitment
Access to internet and device for remote work
Willingness to test ideas and adapt
Organization, follow-through, and consistency
Bonus Skills:
Ability to analyze which hustles are viable
Comfort with trial and error
Some prior side-gig experience (but not required)
Benefits:
Fully remote
Flexible hours
Potential to grow side income steadily
No micromanagement
Remote working/work at home options are available for this role.
temporary
U
IT Risk and Compliance Specialist - Hybrid Chicago Loop Office or Remote
Salary not disclosed
JOB SUMMARY: NORC at the University of Chicago is seeking a seasoned IT Risk and Compliance Specialist to join our Information Technology Department within the DSS Security and Compliance team.
This critical role will focus on driving the organization’s adherence to complex regulatory frameworks, with particular emphasis on FedRAMP, CMMC, NIST 800-171, and ISO 27001.
The ideal candidate will bring a wealth of experience in auditing, risk management, and compliance within high-stakes environments, particularly for Government security standards.
Preferably, this position will have a hybrid work schedule of one or two days a week in either our Washington, DC or Chicago, IL office.
Remote applicants may also be considered.
DEPARTMENT: DSS Security and Compliance Technology is integral to NORC’s mission of advancing social science research.
The IT department delivers innovative, high-quality solutions that support both our staff and clients, ensuring the highest standards of security and compliance.
RESPONSIBILITIES: Lead comprehensive internal and external IT compliance audits, ensuring alignment with critical security standards such as FedRAMP, CMMC, NIST 800-171, and ISO 27001.
Execute in-depth risk assessments and security impact analyses of information systems, identifying potential vulnerabilities and proposing mitigation strategies.
Develop, review, and manage key audit documentation, including the creation of corrective action and remediation plans to address identified deficiencies.
Oversee and ensure continuous compliance with contract requirements, with a focus on tracking and reporting the progress of Corrective Action Plans (CAPs).
Collaborate closely with Security Engineers and stakeholders to remediate compliance issues, ensuring alignment with regulations such as FISMA, Section 508, NIST SP 800-53, HITRUST, and HIPAA Security & Privacy standards.
Design, implement, and optimize policies, procedures, and automated processes for compliance in hybrid and multi-tenant infrastructures.
Provide mentorship and strategic guidance to IT teams, translating complex regulatory requirements into actionable technical steps for seamless compliance execution.
Foster strong, collaborative relationships with NORC’s research community and other key stakeholders, facilitating a culture of compliance and security.
REQUIRED SKILLS: Bachelor’s Degree in Management Information Systems, Computer Science, Business Administration, or a related field.
Or equivalent experience in IT security, risk, or compliance may be considered.
Current certifications in IT security compliance, such as Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC).
Minimum of 6+ years of experience in IT security auditing, risk assessment, or compliance, with a primary focus on government security frameworks and contracts.
Proven expertise in auditing IT systems for compliance with security frameworks, including preparing and reviewing System Security Plans (SSPs), Corrective Action Plans (CAPs), and Contingency Plans.
Proficiency in Governance, Risk, and Compliance (GRC) or Information Risk Management (IRM) systems, with a track record of managing compliance across multiple frameworks, including FedRAMP, NIST, and ISO standards.
Deep knowledge of information security protocols across infrastructure layers, including networks, servers, databases, and applications, with hands-on experience in advanced security assessment techniques.
Experience managing compliance in hybrid and multi-tenant infrastructures, with strong familiarity with privacy regulations such as GDPR, CCPA/CPRA, and the HIPAA Privacy Rule.
Extensive experience in the implementation and oversight of frameworks such as FedRAMP, CMMC, NIST 800-171, ISO 27001, and HITRUST.
Qualified applicants must be eligible to work in the U.S.
We regret that we are unable to offer visa sponsorship for this position.
SALARY AND BENEFITS: The pay range for this position is $110,000 – $165,000.
This position is classified as regular.
Regular staff are eligible for NORC’s comprehensive benefits program.
Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).
NORC’s Approach to Equity and Transparency Pay and benefits transparency helps to reduce wage gaps.
As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings.
At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).
WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions.
Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.
WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings.
But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team.
With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
EEO STATEMENT: NORC is an equal opportunity employer.
NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
#LI-MS1
Remote working/work at home options are available for this role.
This critical role will focus on driving the organization’s adherence to complex regulatory frameworks, with particular emphasis on FedRAMP, CMMC, NIST 800-171, and ISO 27001.
The ideal candidate will bring a wealth of experience in auditing, risk management, and compliance within high-stakes environments, particularly for Government security standards.
Preferably, this position will have a hybrid work schedule of one or two days a week in either our Washington, DC or Chicago, IL office.
Remote applicants may also be considered.
DEPARTMENT: DSS Security and Compliance Technology is integral to NORC’s mission of advancing social science research.
The IT department delivers innovative, high-quality solutions that support both our staff and clients, ensuring the highest standards of security and compliance.
RESPONSIBILITIES: Lead comprehensive internal and external IT compliance audits, ensuring alignment with critical security standards such as FedRAMP, CMMC, NIST 800-171, and ISO 27001.
Execute in-depth risk assessments and security impact analyses of information systems, identifying potential vulnerabilities and proposing mitigation strategies.
Develop, review, and manage key audit documentation, including the creation of corrective action and remediation plans to address identified deficiencies.
Oversee and ensure continuous compliance with contract requirements, with a focus on tracking and reporting the progress of Corrective Action Plans (CAPs).
Collaborate closely with Security Engineers and stakeholders to remediate compliance issues, ensuring alignment with regulations such as FISMA, Section 508, NIST SP 800-53, HITRUST, and HIPAA Security & Privacy standards.
Design, implement, and optimize policies, procedures, and automated processes for compliance in hybrid and multi-tenant infrastructures.
Provide mentorship and strategic guidance to IT teams, translating complex regulatory requirements into actionable technical steps for seamless compliance execution.
Foster strong, collaborative relationships with NORC’s research community and other key stakeholders, facilitating a culture of compliance and security.
REQUIRED SKILLS: Bachelor’s Degree in Management Information Systems, Computer Science, Business Administration, or a related field.
Or equivalent experience in IT security, risk, or compliance may be considered.
Current certifications in IT security compliance, such as Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC).
Minimum of 6+ years of experience in IT security auditing, risk assessment, or compliance, with a primary focus on government security frameworks and contracts.
Proven expertise in auditing IT systems for compliance with security frameworks, including preparing and reviewing System Security Plans (SSPs), Corrective Action Plans (CAPs), and Contingency Plans.
Proficiency in Governance, Risk, and Compliance (GRC) or Information Risk Management (IRM) systems, with a track record of managing compliance across multiple frameworks, including FedRAMP, NIST, and ISO standards.
Deep knowledge of information security protocols across infrastructure layers, including networks, servers, databases, and applications, with hands-on experience in advanced security assessment techniques.
Experience managing compliance in hybrid and multi-tenant infrastructures, with strong familiarity with privacy regulations such as GDPR, CCPA/CPRA, and the HIPAA Privacy Rule.
Extensive experience in the implementation and oversight of frameworks such as FedRAMP, CMMC, NIST 800-171, ISO 27001, and HITRUST.
Qualified applicants must be eligible to work in the U.S.
We regret that we are unable to offer visa sponsorship for this position.
SALARY AND BENEFITS: The pay range for this position is $110,000 – $165,000.
This position is classified as regular.
Regular staff are eligible for NORC’s comprehensive benefits program.
Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).
NORC’s Approach to Equity and Transparency Pay and benefits transparency helps to reduce wage gaps.
As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings.
At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).
WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions.
Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.
WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings.
But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team.
With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
EEO STATEMENT: NORC is an equal opportunity employer.
NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
#LI-MS1
Remote working/work at home options are available for this role.
Not Specified
H
Sales Consultant
Salary not disclosed
Rick Hendrick Toyota Sandy Springs Location: 6475 Roswell Rd NE, Atlanta, Georgia 30328 Summary: Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Meets dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
Suggests optional equipment for customer to purchase.
Computes and quotes sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Prior sales and/or customer service experience desired.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Requirements: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the premises, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
Heavy standing work.
Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Meets dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
Suggests optional equipment for customer to purchase.
Computes and quotes sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Prior sales and/or customer service experience desired.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Requirements: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the premises, both indoors and outdoors and on customer test drives.
Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks.
Heavy standing work.
Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
H
Guest Service Representative
🏢 Hendrick Automotive Group
Salary not disclosed
Rick Hendrick Toyota Sandy Springs Location: 6475 Roswell Rd NE, Atlanta, Georgia 30328 Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Performs opening and closing Guest Services procedures.
Answers incoming phone calls in a courteous, prompt, and professional manager.
Directs phone calls to the appropriate person Takes accurate messages.
Directs customers to the appropriate person or department.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Tracks and filters all incoming calls and takes messages.
Communicates effectively with Guest Services Manager and Greeters.
Reconciles/updates data entry with dealership software.
Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Walks around the showroom hourly to offer refreshments to guests.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
Helps maintain a clean and comfortable environment (monitor facility) Provides new hire Customer Management training when requested Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired.
Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office Products.
Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily in the showroom or outdoor sales lot.
Heavy phone work.
Work includes frequent clerical and administrative responsibilities and interaction with customers and employees.
Due to the nature of this position, employee may be exposed to various work environments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Performs opening and closing Guest Services procedures.
Answers incoming phone calls in a courteous, prompt, and professional manager.
Directs phone calls to the appropriate person Takes accurate messages.
Directs customers to the appropriate person or department.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Tracks and filters all incoming calls and takes messages.
Communicates effectively with Guest Services Manager and Greeters.
Reconciles/updates data entry with dealership software.
Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Walks around the showroom hourly to offer refreshments to guests.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
Helps maintain a clean and comfortable environment (monitor facility) Provides new hire Customer Management training when requested Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired.
Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses: o Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office Products.
Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily in the showroom or outdoor sales lot.
Heavy phone work.
Work includes frequent clerical and administrative responsibilities and interaction with customers and employees.
Due to the nature of this position, employee may be exposed to various work environments.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Not Specified
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