Information Technology Jobs in Wyncote, PA
541 positions found — Page 35
Senior Commissioning & Qualification Engineer – Automation (Biopharma Build)
Owner’s Representative | Onsite – Spring House, PA
Contract through end of year, potential for ongoing extensions
We are seeking a senior Commissioning & Qualification (C&Q) Automation SME to support the delivery of a state-of-the-art Cell & Gene Therapy manufacturing facility.
This is a high-visibility, onsite role where you will serve as the Owner’s Representative, ensuring highly automated GMP process systems are properly commissioned, integrated, and inspection-ready. If you thrive in complex, automation-heavy capital projects, this is the type of build that defines careers.
What You’ll Be Doing
- Act as the technical SME for commissioning automated process equipment
- Represent the owner’s interests across all project phases
- Lead execution of Commissioning Plans with emphasis on automation, integration, and data integrity
- Author and review IQ/OQ/PQ protocols, URS, and validation documentation
- Oversee startup and field execution for complex equipment platforms
- Drive resolution of automation-related deviations and integration issues
- Coordinate across automation, construction, validation, quality, and vendor teams
- Apply risk-based qualification principles (ASTM E2500, FMEA)
- Ensure compliance with GMP, FDA, and 21 CFR Part 11
- Support digital validation platforms (e.g., Kneat)
Equipment & Systems Scope
- Cell & gene therapy manufacturing systems
- Fill/Finish lines
- Isolators
- Integrated process equipment platforms
- PLC / SCADA / DCS automation layers
What We’re Looking For
Required:
- Bachelor’s degree in Engineering or Life Sciences
- 5–10 years of CQV experience in automated biopharma manufacturing
- Hands-on experience with process equipment and control systems
- Strong understanding of GMP validation lifecycle
Strongly Preferred:
- DeltaV, Rockwell, Siemens, or similar DCS/PLC platforms
- Experience in greenfield or large capital projects
- ASTM E2500 / GAMP 5 knowledge
- Experience with digital validation tools (Kneat, Veeva)
- Background in cell & gene therapy, fill/finish, or cleanroom environments
Why This Role?
- High-impact, automation-heavy greenfield project
- Owner-side authority and visibility
- Complex, integrated GMP systems
- Opportunity to shape commissioning strategy at a flagship facility
EEO Statement:
- Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
The Provider Relations Representative acts as the CBH primary point person to CBH’s provider network for education, support and resolution of Provider inquiries. The Provider Relations Representative primarily fosters Community Behavioral Health’s ability to support, develop and maintain a collaborative and positive relationship with the Provider Network, through excellent customer service, in order to ensure that each Provider has continued success within the CBH Provider Network.
Essential Functions: Oversee and maintain an assigned caseload of in-network Providers and Practitioners.Responsible for cross-collaborating with multiple departments within CBH and as the most current source of knowledge for all assigned contracted Providers and Practitioners. Responsible for maintaining a repository of information for each of their assigned providers and practitioners.The Representative will serve as a primary source of support and resource for providers on their caseload, including providing direction and assistance in resolving any emerging concerns as the providers navigate the Department of Behavioral Health and Intellectual disAbility Services (DBHIDS). Ensures that other divisions within DBHIDS are able to retrieve information upon request regarding the provider/practitioner’s levels of care offered, locations, contact information, provider leadership, billing history, claims issues, and contract status (as needed). Delivers additional information internally as requested, by the Provider.Ensures that providers on their caseload remain aware of all DBHIDS initiatives that are Provider-related. Conduct site visits for all assigned CBH Providers regularly, unless the Provider Relations Representative participates in alternative regularly pre-scheduled CBH meetings at the Provider Site. Provide coverage for Provider Hotline during normal business hours, as assigned.Participates in a multitude of meetings on behalf of their providers, to include but not limited to: Program Integrity meetings, Clinical provider meetings, provider team meetings, claims and billing meetings, and executive level Provider Relations meetings with the CBH Chief Executive Officer (CEO). The Provider Relations Representative is responsible for gathering agenda items, taking meeting minutes and ensuring follow-up occurs for the executive-level Provider meetings.Maintain provider agency licensing, insurance and rate information. Generate Schedule A (contract) change letters.Travel to provider events (sometimes after business hours). Staff provider and CBH sponsored events (which does require carrying boxes of swag items to the event).The Provider Relations Representative also troubleshoots across multiple departments including Clinical, Claims, Member Services, etc. Monthly reporting is required of all tasks must highlight any provider changes/issues that the department should be aware of. Position Requirements: Education: Bachelor’s degree, preferably in a behavioral health/healthcare administration and/or business administration related fieldLicense/Certification: N/ARelevant Work Experience: Minimum of 3 years of equivalent experience, preferably in the mental health field, with knowledge of managed care and Medicaid/Medicare programsSkills:
- Proficiency in Microsoft Office
- Strong analytic and problem solving abilities
- Excellent verbal and written communication skills; ability to communicate with all levels of individuals
- Excellent customer service and networking skills
- Ability to organize and prioritize tasks
- Ability to work as part of a team
U.S. Authorization Requirement:
CBH does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future.Equal Employment Opportunity:
- We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.
Requesting An Accommodation:
- CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
- If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at
Compensation details: 5 Yearly Salary
PI24c32d6341db-3631
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
Title: Senior User Interface (UI) Designer – Digital Experience
Industry: Telecommunications / B2B Digital Marketing
Location: Philadelphia, PA
Duration: Through EOY with potential to extend
Pay rate: $40-42
Job Description:
We are seeking a Senior User Interface Designer to join a high‑impact Digital Experience team within a leading telecommunications organization. This role focuses on designing prospect‑ and customer‑facing web pages, product campaigns, and digital journeys that drive sales conversion, lead generation, and an exceptional customer experience.
You will collaborate closely with cross‑functional teams in Sales, Product Management, Experience Design, Brand, Communications, Development, and Content Strategy to deliver end‑to‑end design solutions—from conceptual thinking to pixel‑perfect execution. This role requires strong visual design talent, the ability to simplify complex requirements, and a portfolio demonstrating modern, conversion‑driven digital work.
Core Responsibilities:
- Lead UX/UI design for new web pages, marketing campaigns, and customer‑facing digital experiences.
- Partner with Experience Design, Product, Sales, Marketing, and Engineering to define strategy and deliver high‑fidelity digital interfaces.
- Produce wireframes, prototypes, content frameworks, visual designs, and component-level interactions using Figma and related tools.
- Present design rationale and gain alignment across stakeholder groups.
- Bring clarity to complex requirements and translate them into intuitive, sales‑driven user experiences.
- Create scalable design specs and partner with development teams and design‑system teams for handoff.
- Uphold best practices in usability, accessibility, and responsive design across desktop and mobile.
- Advocate for design consistency, user clarity, and frictionless customer journeys.
- Work autonomously as the design lead on projects while collaborating within a multi‑disciplinary team environment.
- Overcome design limitations creatively and provide multiple solution paths when needed.
Qualifications:
- 5–8 years of experience in UI/UX design or digital product design, ideally in an Agile environment.
- Strong portfolio showing sales-driven web design, digital marketing experience, and modern B2B or B2C website interfaces.
- Proficiency with Figma and rapid prototyping tools.
- Ability to work across several projects simultaneously and deliver on time.
- Strong ability to distill complex information into simple, usable designs.
- Familiarity with CMS-driven environments, component‑based design systems, and structured content workflows.
- Understanding of web and mobile fundamentals (interaction patterns, accessibility, responsive layout).
- Excellent communication skills—able to present design rationale clearly to both technical and non‑technical stakeholders.
- Strong visual design sense, attention to detail, and user‑centered design approach.
- Bachelor’s degree in Graphic Design, UX, Interactive Design, HCI, Information Science, or related field.
The salary range for this position is $40 to $42/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
Cardiopulmonary Contract Liaison
Location: Spring House, Pennsylvania
About the Role
Contract Liaisons provide strategic guidance and partner with Discovery Sciences (DS) project owners to efficiently manage the end-to-end contracting agreement process while ensuring Healthcare Compliance requirements are met.
Full List of duties:
What You’ll Be Doing
• Enter purchase requestions for team.
• Manage changes orders Purchase Requisition (PR) changes for all DS requests
• Manage invoicing mismatch process and advise leaders on needed approvals, changes, and invoicing issues.
• Processes, modify, and update Confidential Disclosure Agreement (CDA) / non-disclosure agreement (NDA) requests
• Enter all Scope of Work (SOWs) for project requests into e-Marketplace or e-MC. These requests will be used to generate a contract / Purchase Order (PO) or a PO only, depending on project cost and risk assessment
• Determine all category designations for project requests. This is the most difficult component of the e- Marketplace process and often requires procurement interface
• Serve as the ‘project monitor’ for the project requestor
• Track requests on a regular basis and report on status to requestors
• Manage a ‘project tracker’ spreadsheet for each request and document activities (or lack thereof)
• Follow-up and serve as project expediter when a request gets stalled in R2P, Sourcing, Supplier contracting, or legal internally, or with the supplier externally
• Notify process step owners of changes / project timing criticality
• Process new supplier requests in ARAVO, and work with the supplier to get relevant banking information entered into the system
• Assist new HCP supplier complete submissions for HCP number, or National Provider Identifier Standard (NPI) number
• Manage and track the health care compliance component of all relevant contracts and POs / process Totality requests and track / monitor the request through the approval process
• Provide procurement, contracting and e-Marketplace training for the team
• Gather all information necessary from project leads, procurement, suppliers, etc to successfully process a contracting request
• Perform research on PO / Contract status for project owners, including information on payments and accruals required
• Manage ‘grey zone’ process for requests that don’t fit into traditional companies' procurement categories
Perform other Business Support Associate Duties for companies R&D, including Create the eMP Request
• Submit eMP Purchase Request
• Track and monitor progress of PR and PO Process
• Follow-up with Procurement or Business Requester as needed PO & Invoice Reconciliations
• Resolve mismatch discrepancies
• Ensure payments released and PO closure
• Assist user base and finance teams with mismatch management and training Process Optimization
• Provide process improvement feedback to Procurement
• Help Procurement prioritize Continuous Improvement initiatives Purchase Orders
• Process purchase requisitions and request purchase orders (expense & capital) with selected suppliers.
o Receive purchase information from R&D business partners
o Utilize the eMP purchasing system to submit and process PRs resulting in POs.
o Systems Compatibility issues. Trouble shoot and work directly with the business requester and/or Procurement on issues regarding commodity codes, suppliers on approved/preferred supplier lists but not showing up in eMP, reactivating suppliers that are active in ARAVO but not in eMP. Systems issues, training and guidance.
• Receive information from R&D business partners in order to submit PRs on their behalf
Examples of purchased goods or services may include: lab services, prototype components, sample raw materials, tools, catalog supplies, etc.
• Modify and manage purchase orders for the user base. This includes but are not limited to these activities: Check order status, modify quantities or due dates, receive and deliver products to team members, reassign PO owners, perform research, assist with error messages, cancel / close POs.
New Supplier Add Process
• Most supplier add requests are submitted through eMP. In certain circumstances, utilize ARAVO to create and update vendor information.
• Work with the requestor to complete the supplier add form for the preliminary required information to start the supplier add process.
• Enter the request to add a new supplier into the ARAVO database by adding the preliminary supplier information and instructions to the supplier contact to assist them with completing their required tasks.
• Follow the process through the ARAVO database to ensure that the supplier addition goes through smoothly and in a timely manner. This will then allow PRs to be created for the new supplier.
Customer Service and Training
• Proactively communicate with and provide customer service to company's requesters that KOCG is supporting.
• Ensure training and proficiency on all applicable company's Systems
• Provide detailed training for user community on PR entry, Invoice and PO management,
• Systems use, contracting, and other topics related to the procure-to-pay process. Compliance
• Ensure compliance with all applicable with Policies & Procedures
Additional Marketing Strategy Responsibilities:
• Prepare detailed plan supporting high-level plan
• Liaise with stakeholders to ensure they are clear on expectations/deliverables
• Maintaining project documentation in compliance with internal SOPs and applicable regulatory standards.
• Facilitating communication and information flow amongst S&O, TA and SLT team members and stakeholders.
• Assisting in the preparation of portfolio status reports and presentation materials for governance meetings.
• Managing document versioning, SharePoint sites, or other collaborative tools.
• Build and maintain strong collaborations within the TA (TA R&D BD liaison for biology, Clinical Development) and partnering functions (Regulatory, Global Development, Medical Affairs, Commercial).
• Liaise with administrators regarding logistics, interacts with members of the Clinical and Indication Teams, and other scientific and business related disciplines as needed
Required Qualifications
- 2–5 years' experience in procurement, purchasing, contracts, vendor management, or operations
- Hands-on experience with PRs, POs, invoices, and vendor coordination
- Experience using enterprise systems (SAP, Oracle, Coupa, Ariba, or similar)
- Strong Excel and organizational skills
- Ability to manage multiple requests and meet deadlines
- Strong communication and follow-up skills
- Comfortable working on-site 5 days per week
Preferred (Nice to Have)
- Healthcare, pharma, or life sciences experience
- Procure-to-Pay (P2P) background
- Vendor onboarding systems (e.g., ARAVO)
- Experience working in a regulated or compliance-driven environment
Who Will Succeed in This Role
- You are highly organized and detail-oriented
- You are comfortable following up and keeping processes moving
- You enjoy solving invoice and payment issues
- You can explain systems and processes clearly
- You thrive in a fast-paced, cross-functional environment
JOB- Wedding and Special Event Designer, Planner, and Manager for Cescaphe Event Group
If you're looking for a new career in fine dining hospitality, this is a fantastic opportunity to expand your skills and knowledge, creating our clients' dream events to host their most special life memories.
This role will join a Cescaphe Event Group property that fits with their background. You'll be joining a team of award-winning Event Directors to learn from the industry's best of the best.
We're seeking an enthusiastic and detail-oriented Event Manager to grow with Philadelphia’s premier wedding brand!
Duties:
- Develop, oversee, and coordinate exceptional events.
- On event days, the Event Manager will serve as the client's primary point of contact and lead a team of skilled, trained staff.
- Ensure excellent execution of each event.
- Manage front-of-house (FOH) employee operations.
- Guided the culinary team to deliver outstanding cuisine for guests.
- Supervise the venue’s cleanliness and organization to ensure it shines.
The Event Manager will collaborate with the culinary and operations teams and outside vendors to ensure successful event execution. Responsibilities include handling paperwork, maintaining effective communication, and being flexible to perform additional duties to meet business needs.
We're looking for the perfect fit for this role, and we're thrilled to offer a competitive salary and a bonus structure that celebrates exceptional performance.
Our full-time team members receive a fantastic benefits package, including a 401k with company match, health, dental, and vision insurance, paid time off, and flexible spending accounts. We're excited to welcome an enthusiastic candidate who is passionate about the event industry and eager to grow in their career. Please note that availability on weekends is a key requirement for this position.
Qualifications
- Education: Four-year degree or equivalent experience
- Certificates/Licenses: RAMP Certification within 90 days of hire
- Work Experience: At least two years of related experience and/or training
- Freedom from illegal use of drugs and freedom from use and effects of use of drugs and alcohol in the workplace.
Product
- Thoroughly collects all pertinent client information and communicates with appropriate departments.
- Remains active in communication with the client to ensure the planning timeline is adhered to and all questions are thoroughly answered.
- Educates and guides clients in decisions that will benefit their event and CEG.
- Ensures any and all items discussed during event coordination and after the meeting are accurately and thoroughly recorded and communicated to all necessary departments.
- Conducts post-document discussions with the client; changes the specification sheet as necessary.
- Directs the set-up and breakdown of assigned events, including, but not limited to, the cleanliness of the overall venue, proper storage and organization of items, and reporting/recording lost/found items.
- Oversees set up and execution of food service and courses; provides necessary feedback to appropriate individuals (i.e., Chef, Operations) to maintain standards.
- Adheres to all job-relevant manuals, checklists, and standard operating procedures.
Quality of Judgment/Decision Making
- Makes sound decisions by considering all facts, areas, and people affected or involved.
- Makes effective and timely decisions, especially in high-priority and stressful situations.
- Incorporate others in decision-making processes, using discretion when and to whom information is disclosed.
- Defines, anticipates, and prevents problems; overcomes obstacles and generates alternative solutions.
Customer Service/Business Development
- Answers questions concerning event details such as food and beverage items, linens, and floor plan layouts and connects with vendors to communicate restrictions and accommodations as soon as possible.
- Informs manager and director of difficult or emotional customer situations; exhibits sensitivity to cultural differences.
- To guarantee client satisfaction, ensure the client receives open and clear communication on any and all items pertaining to their event.
- Ensures clients and guests feel welcome and are given responsive, friendly, and courteous service at all times
Employee and Management Interaction
- Assists in training and development of event personnel (i.e. servers, maître d’, etc.)
- Follows up with the Event Coordinator to ensure all information is understood.
- Establishes and maintains effective relations with both co-workers and managers.
- Maintains effective transition of clients and information from the Event Coordination meeting and after to all other pertinent departments.
- Balances teamwork and individual responsibilities.
- Gives and welcomes constructive feedback.
- Puts the success of the team above personal interests.
- Able and willing to fill in as needed, with or without request.
Planning and Organizing
- Uses objectives, schedules, policies, and procedures to obtain desired productivity levels.
- Develops policies and procedures to enhance and measure quality.
- Maintains well-organized files and materials, creating a productive and efficient work environment.
- Works with management to coordinate training as needed to meet business needs.
Communication and Professionalism
- Consistently adheres to Mission Statement and Core Values.
- Expresses thoughts and ideas in written and/or verbal form clearly, effectively, and respectfully.
- Exhibits good active listening and comprehension skills; speaks clearly and audibly.
- Conveys information, decisions, or problems to appropriate parties on time; refrains from distorting information.
- Consistently adheres to the company dress code and keeps self well-groomed.
- Consistently arrives for work and is on time, ensuring work is covered when absent.
- Treats others with respect.
- Keeps commitments.
Job Summary
The role of the Revenue Manager is to identify and maximize all potential revenue opportunities for 1 full service, premium select and/or independent branded hotel. This individual will provide direction and support to property teams in the maximization of revenue (RevPAR and RevPAR Index), profit and market share through leadership in the revenue management processes associated with inventory management, pricing, business opportunity analysis, demand projections and revenue forecasting. This role will provide integral support daily to the team, for both long-term and short-term goals, system reporting and tools, and accurate forecasting to maximize the total revenue and profitability for the hotel(s) they support. The position is responsible for data analysis and the development of revenue strategies associated with transient and group market mix and segmentation, e-commerce, and sleeping room pricing in accordance with the Revenue Management SOPs, strategic plan and annual operating plan for the hotel. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
Job Duties & Functions
• Set, manage, and collaborate with GM/DOS to input appropriate yield controls to maximize hotel's revenue from all distribution channels.
• Coordinate with the front office team to maximize revenue through effective inventory management, upselling and sell-out efficiency
• Collaborate with Sales and Marketing to provide consultation on strategies for negotiating and booking optimal group and catering business, as well as to ensure hotel meeting space is properly utilized to maximize room and food and beverage revenue potential.
• Manage brand/third-party channels and relationships by working with OTA market managers on promotions and market exposure; follow up to analyze ROI on any paid placements or marketing programs to ensure the hotel is maximizing revenue.
• Clearly relays items/actions discussed during daily/weekly/monthly meetings and distributes meeting notes (and applicable reports) to all appropriate stakeholders in a timely manner; will be required to facilitate meetings, as well.
• Effectively leverage, manage and maintain the applicable Sales & Revenue Management system(s), daily operations, forecasting support, and reporting in accordance with hotel and brand Revenue Management Standards, as applicable.
• Analyze applicable revenue reports to make Yield Management decisions and update respective inventory and rate information directly through the system(s), when necessary. Perform displacement analysis to support group sales decisions and communicate highlights and/or action plan recommendations to Revenue leadership.
• Place test calls to ensure accuracy of rate quoting, restrictions and selling approach.
• Ensure accurate preparation and analysis of market segmentation reports, production reports, source contribution analysis, daily pick-up reports, and pace summaries. Own the compilation, distribution, and interpretation of sales and revenue data.
• Analyze and review monthly and weekly STR Report results, understanding gains or losses of RevPAR Index and applying this knowledge to impact and predict future results and further help develop proactive strategies to gain share against the competition.
• Develop, monitor and adjust group pricing strategies, preferred patterns, and need periods where necessary.
• Serve as key contact for questions with regard to system use and/or revenue management principles. May provide in-person training, as required.
• Engage in the annual BT pricing process. Provide data analysis of production trends and pricing guidance to hotels to ensure alignment to annual revenue goals.
• In partnership with the strategy team, execute daily, weekly and monthly 30-60-90 day forecast and annual budget. Contribute to daily, weekly and monthly 30-60-90 day forecast and annual budget processes.
• May participate in the monthly financial review (ownership invited), focused on sales, revenue, and P&L; level of involvement may vary based on portfolio type.
• Represent the hotel by participating in and/or conducting industry functions in the area, as applicable.
• Manage and communicate group cut off dates.
• Monitor the status of the hotel throughout the day. Adjust any inventory controls that need to be modified through the applicable Revenue System(s) and communicate to the strategy team. This must occur as frequently as required based on high demand/revenue time frames.
• Perform Special projects, participate on task force and/or committees, trainings, and other responsibilities as assigned.
Education & Experience
• High school diploma or equivalent is required.
• At least 3 years of progressive experience in a hotel or a related field required; or a 4-year college degree in business statistics, revenue management, or hospitality and at least 1 year of related experience.
• Knowledge in Microsoft Office Products with a prerequisite in Excel formulating and reporting.
• Understanding of general hotel operations and the philosophy of yield management.
• Knowledge of branded or similar PMS system, internet and travel websites, and industry specific reports including Travelclick and STR desired.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Use critical thinking skills to investigate changes in demand, pace, production, and channel/source contribution to anticipate a response and ensure communication of critical information.
• Excellent presentation, written and verbal communication to convey information and ideas clearly.
• Strong organizational management and ability of handling multiple responsibilities at any given time
• Approach all encounters with owners, guests and associates in a friendly, objective, and service-oriented manner.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage professional, safe and efficient operations.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
EVERSANA has partnered with Shionogi Inc. to build a virtual team to support an anticipated launch in Primary Care. The Shionogi Virtual Sales Representative will be responsible for the commercialization of Shionogi therapies via teleconference and/or telephone to selected health care offices and providers. They will provide impactful key clinical information and educational materials as part of their remote engagements. VSRs will need to be flexible regarding job responsibilities as they will include a variety of tasks: white space coverage, vacant territory coverage, as well as partnering with Shionogi employees to ensure stakeholder needs are addressed appropriately. The VSRs will create positive virtual interactions and foster appropriate growth for Client’s product(s). Additionally, they will possess excellent customer service skills and have polished marketing and commercial acumen to meaningfully engage office stakeholders and develop trusting healthcare provider relationships within those offices. Those skill sets will also be needed to explain the details of assigned products as well as addressing questions and concerns in order to ensure appropriate therapeutic use. Furthermore, VSRs will possess the ability to learn and communicate on complex medical topics, industry compliance guidelines, Shionogi programs, pharmacy and insurance landscapes.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Completing assigned disease state and product training, upon approval, within required timeframes to set the standards, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages
- Pre-approval territory preparation, including data gathering, and subsequent transfer to field representation
- Post-approval individual virtual territory sales ownership of goals via Sales and MBOs
- Deliver review committee approved education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
- Partner with existing Shionogi employees to build and execute approved business plans.
- Enhance HCP awareness of Shionogi’s product(s) and clinical data, equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
- Increase awareness of the assigned therapeutic area and build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
- Expected to achieve call activity and adherence goals, as well as brand performance objectives set forth by the Client compliantly and effectively
- Ensure that any sample and literature requests are generated accurately and perform appropriate follow up and investigation on shipments as needed
- Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests, if any
- Provide feedback and recommendations to team leadership on areas and opportunities for improvement
- Comply with all company, PDMA, compliance and regulatory policies and guidelines
- Work independently from "remote" home office
- Cultivate assigned virtual territory & be accountable for measurable results
- All other duties as assigned
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university
- 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
- Launch experience is a plus
- Strong sales aptitude on a highly competitive market, documented sales results, and a rich understanding of the total office call
- Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the ability to learn new software as needed
- Excellent communication & rapport building skills
- Ability to learn complex medical topics that will include patient assistance programs, pharmacy and insurance/market access landscapes, and adhere to established compliance guidelines
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
- Stable internet connection adequate to support voice over VoIP calls and virtual call platforms
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Remote working/work at home options are available for this role.
Responsible for the implementation of the sales tactics as they relate to the company’s sales and marketing plan.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
- Develops and maintains client and industry relationships to monitor our industries and identify new opportunities.
- Meets established sales call targets with established budgets.
- Travels as required based on business needs.
- Makes a minimum required sales visits per day to current customers and prospects.
- Plans visits and plot trips to customers and prospects.
- Distributes professional marketing material in the field.
- Distributes samples of products and follows up with to conclusion.
- Makes a minimum required calls per day to customers and prospects.
- Quotes pricing
- Reports progress of individual sales efforts – Daily, Weekly & Monthly Reporting
- Completes Monthly Reports based on customers’ needs and territory information
- Acquires news, information, and pricing on market competition & report information clearly.
- Participates in trade show and other industry events.
- Executes Sales and Marketing Plan Initiatives
- Meets or exceeds sales goals.
- Promotes new product lines & exclusive offers.
- Increase sales through cross selling & up-selling.
- Possesses complete knowledge of company product line (brand awareness)
- Updates and maintains customer file in CRM – customer profile and contacts
- Logs customer repairs into repair portal
- Keeps showroom/Van/Storage organized and clean
- Completes cycle counts and full inventories as required
- Punctuality and regular attendance
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
- Researches and recommends potential new products
- Assists with past due customer invoices.
- Assist with intracompany inventory transfers for customer orders.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
- Physical ability to do work requires but not limited to bending, sitting, and standing for 8+ hours
- Physical ability to do work requires lifting 1 to 75 pounds
- Must be able to drive a company vehicle.
COMPENTENCY, KNOWLEDGE, SKILLS & ABILITIES:
- Ability to multi-task, detail-oriented, well organized
- Ability to communicate effectively with customers, senior management, inter-departmental personnel, shop personnel and outside vendors/contractors.
- Solid PC skills including proficiency in MS Office applications.
- Excellent written and oral communication, interpersonal skills.
- Ability to work in high-pressure, challenging environment.
- Proactively develops customer relationships by listening and responding to customer wants and needs.
- Willingness to travel independently.
- Ability to work on several initiatives concurrently.
- Have ability to set priorities and maintain discipline to carry them out
EDUCATION & EXPERIENCE:
REQUIRED:
- High school diploma or equivalent
- Minimum 2 years of experience in professional sales position or equivalent
- Strong knowledge of sewer and drain industry and products.
- Clean driving record with a valid driver license
PREFERRED:
- Preferred: Bachelor’s Degree in Sales or business-related field
- 2+ years of outside sales experience
ADDITIONAL INFORMATION:
- In addition to territory travel, additional travel may be required for training, trade shows, and annual meetings
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks: amplifying call frequency with high-priority targets, triaging and qualifying targeted HCPs, supporting large geographic territories, and engaging aligned sales team micro-focus practitioners. The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, a 401-k plan with employer match, and a comprehensive benefits package including medical, dental, and vision insurance, along with many additional valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their aligned field partners. These results are achieved by:
- Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
- Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
- Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
- Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
- Develop business relationships with field team to maximize coverage of shared targets.
- Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
- Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
- Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
- Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
- Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
- Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
- Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
- All other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university OR equivalent experience
- 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
- Experience selling in the Cardiovascular space preferred
- Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
- Excellent communication & rapport building skills.
- Ability to articulate complex clinical data.
- Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
- Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
Follow us on LinkedIn | Twitter
Remote working/work at home options are available for this role.
