Information Technology Jobs in Wyncote, PA

Job Title: Technical Project Lead

Location: Philadelphia, PA

Schedule: Hybrid (Onsite Tuesday–Thursday)

Overview

We are seeking an experienced Technical Lead to oversee the design, development, and delivery of integrated, technically sound solutions across complex programs and projects. This role will serve as the primary technical point of contact, ensuring successful execution of all ISD technical deliverables while partnering closely with Project and Program Managers.

Responsibilities

• Own end-to-end delivery of integrated technical solutions for assigned projects and programs.
• Serve as the primary technical liaison to Project/Program Managers and ISD leadership.
• Provide technical leadership for all ISD deliverables, ensuring alignment with project scope, timelines, and quality expectations.
• Maintain accurate project schedules and status reporting across time, cost, and scope.
• Manage and track technical resource plans, budgets, and burn rates; escalate risks as needed.
• Develop and validate technical work estimates throughout the project lifecycle.
• Identify technical resource requirements and ensure accurate time tracking within enterprise systems (e.g., Empire Time, Clarity).
• Participate in project meetings and take ownership of ISD technical components and deliverables.
• Troubleshoot, resolve, and act as the escalation point for complex technical issues.
• Ensure on-time, on-budget, high-quality delivery of all technical components.
• Promote strong team collaboration and ensure consistent, cohesive delivery across technical teams.
• Communicate effectively with project stakeholders regarding technical performance, risks, and issues.
• Provide consultative support on technical matters to other organizational teams (e.g., Informatics).
• Oversee quality across all technical project artifacts and ensure all required SDLC documentation is completed.
• Maintain accurate monthly Estimate-to-Complete (ETC) forecasts for assigned projects.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• 5+ years of experience designing, developing, and supporting APIs using MuleSoft Anypoint Platform or similar middleware technologies.
• 5+ years of experience as a developer and/or technical lead.
• Strong background with Agile and Waterfall methodologies.
• Experience with TFS and Azure DevOps for code management, testing, and review.
• Hands-on technical expertise with prior development experience and familiarity with SDLC processes.
• Healthcare EDI experience is beneficial but not required.
• Must have an Android or iOS device compatible with the Microsoft Authenticator app.

At Veritext, we focus on the details – so legal teams can focus on the case.

About the role:

Providing our clients with exceptional service is the foundation of our business. As an Account Executive, you’ll be responsible for maintaining existing and developing new relationships with law firms and attorneys to drive revenue and meaningful sales growth to exceed your sales goals.

What you'll get to do:

• Anticipate market trends and proactively prepare for changes
• Proactively add to and manage sales funnel with viable and numerous opportunities, develop action plans for sales prospecting and market penetration; obtains "NEW" business from existing accounts
• Maintain a consistent field presence by conducting in-person client visits at least (3) days per week to build relationships, drive sales, and support business development efforts
• Deliver effective, high quality, presentations tailored to the specific audience
• Identify and seek out information/facts needed to solve a problem; identify optimal solutions to problems by weighing the advantages and disadvantages of alternative approaches
• Understand Company targets, Mission, Vision, Values and Goals and strive to meet and exceed
• Understand the buying/selling process; recognize non-verbal buying signals
• Prepare for each meeting, establishing objectives and outcomes
• Hold consultative sales meetings with clients; pair the client's needs with appropriate service/product solutions
• Differentiate Veritext form our competitors; demonstrate working knowledge of market and competitors
• Anticipate and actively listen to clients' upcoming needs and concerns; find solutions to problems that are beneficial to all parties
• Close the sale/ask for business
• Use the appropriate and differing communications to touch same clients multiple times
• Provide strong after-sales follow-up and support to clients as needed.
• Actively network in the legal community; is considered a 'valuable' player in the space
• Build sustaining client relationships through consistent and perpetual follow up (6X/year)
• Utilize a rigorous sales process including planning, follow-up and closing; using all the tools availble to you, and adherence to policies
• Approach your territory and accounts strategically so as to drive growth-cultivate your high potential accounts, drive meaningful exchanges, be client centric always, and create relationships at all levels within your accounts
• Understand Veritext products and services, their value and commensurate fees
• Effectively explain and/or set prices for clients, cases, and other opportunities
• Consistently use SFDC, Strat Workbooks, Sales Toolkit and other tools to effectively manage opportunities, activities and clients
• Work collaboratively with Veritext colleagues and external clients, exhibiting Veritext Values
• Ensure that all client (internal and external) communications are handled in a professional, timely, and courteous manner

The kind of teammate we are looking for:

• Minimum of 3 years of direct experience in sales; demonstrated success in sales, negotiation, communication and problem solving skills in a fast paced business environment
• Proficiency in MS Office required
• Must possess excellent written and verbal communication skills
• Customer Service oriented with strong interpersonal skills
• Dedicated professional with the ability to respond to requests promptly and accurately
• Detail oriented, organized and able to multitask
• Proactive and motivated with strong problem solving and follow-up skills
• Must be able to work both independently and with a team

What's in it for you::

• Competitive compensation; base salary + uncapped monthly commission + annual bonus opportunity and total rewards package
• Comprehensive medical, dental and vision insurance
• Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)
• Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
• Matched 401(k) to help you save for your future
• Pet insurance to help your pet(s) live a long and happy life
• Flexible Spending Accounts (healthcare, dependent care, transit & parking)
• Company-paid life insurance as well as short-term and long-term disability insurance
• Learning and development opportunities to advance both personally and professionally
• Veritext Summer Camp – a fun-filled culture building and learning experience
• Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!

About Veritext:

Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.

Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader.

Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.

About this posting:

Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.

If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request.

Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @ email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at

Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

The American Board of Internal Medicine (ABIM) is currently seeking a Program Associate to join its Test Development team. The Program Associate will work closely with exam development and assessment operations staff to support departmental tasks and initiatives.

Reporting to the Manager, Support Operations, the Program Associate will coordinate and handle the following key responsibilities:

• Manage committee membership including recruitment, onboarding, and offboarding
• Manage user access and troubleshooting in examination software and other Test Development Department software
• Provide planning coordination for meetings, including scheduling, monitoring status of item assignment submission, verifying accuracy of information from meeting planners, creating tracking documents for use during meetings, and providing on-site support for Philadelphia and virtual meetings
• Support exam production needs and processes
• Manage member compliance with all ABIM governance policies and other members of the Governance Services and Medical Specialties teams
• Work with department teams to manage department processes and procedures

The ideal candidate has a bachelor’s degree, or equivalent on-the-job training, with a minimum of two years of professional experience. They must have a proven proficiency with the MS suite of programs and the ability to learn new platforms.

The successful incumbent will have excellent organizational, process management and planning skills, and must be able to both integrate and apply rapidly-evolving information to ongoing work. They must also have impeccable verbal and written communication skills, the ability to work independently with limited supervision, as well as demonstrate a consistent commitment to working effectively across the organization.

This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees.

* * *

At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM’s diverse community of physicians.

ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.

We look forward to learning more about your interest in joining our team. EOE

Position: Business Systems Analyst

Location: Philadelphia, PA(ONSITE)

Employment: CTH - 6 months for now (Client will hire the candidate if he turns out to be good)

Job Description:

As a Senior Data/Business Systems Analyst with strong techno-functional expertise in the healthcare payer domain. The role focuses on leading data initiatives, analyzing payer data (claims, population health), and writing functional requirements for SDLC and Agile projects. Strong skills in SQL, Oracle, and healthcare insurance processes are essential.

Duties:

• Assess business needs and define technical/data solutions.
• Create functional specs and source-to-target mappings.
• Analyze and validate payer data (claims, membership, provider, clinical).
• Work with Azure Data Factory, Databricks, Snowflake teams for data delivery.
• Ensure data quality, governance, and compliance.
• Optimize ETL processes and support change management.
• Lead large-scale projects and manage multiple tasks. Document requirements and communicate effectively with stakeholders.

Experience:

• 8+ years in business/data analysis and project management
• 5+ years in healthcare (Medicare/Medicaid).
• Technical Skills: Advanced SQL Azure Databricks (Delta Lake, Delta Live Tables) ETL and data governance knowledge Familiarity with BI tools (Power BI, Tableau)
• Domain Expertise: Healthcare systems like FACETS, EDI transactions, care management standards.
• Other: Strong communication, leadership, and ability to manage concurrent projects.

The Chief of Staff at Fidelio is a senior, high-impact role that serves as an extension of executive leadership. This individual is responsible for driving execution across the company’s most important priorities, bringing structure to complex initiatives, and ensuring alignment across teams.

This role is designed for an operator who thrives in a lean environment, is comfortable with ambiguity, and can move seamlessly between strategic planning and hands-on execution. The Chief of Staff helps leadership stay focused on what matters most while ensuring that decisions turn into action.

• Partner closely with executive leadership to define priorities, objectives, and execution plans
• Translate strategic goals into clear initiatives with timelines, ownership, and accountability
• Prepare leadership for key meetings, presentations, and decision-making forums
• Track progress against company goals and proactively surface risks, blockers, and dependencies

• Drive execution of cross-functional initiatives across sales, underwriting, client services, provider relations, operations, and technology
• Establish structure around workflows, internal processes, and operating rhythms
• Identify inefficiencies and implement practical improvements that increase speed and clarity
• Ensure consistent follow-through on leadership decisions and commitments

• Serve as a central point of coordination across departments
• Align stakeholders, clarify responsibilities, and keep initiatives moving forward
• Improve internal communication to ensure teams understand priorities and expectations
• Step in to resolve issues when work stalls or ownership is unclear

• Own high-priority projects from planning through execution
• Build and maintain project plans, timelines, and status reporting
• Coordinate internal teams and external partners as needed
• Ensure initiatives stay on scope, on time, and aligned with Fidelio’s business objectives

• Develop concise reporting for leadership on operational performance and strategic initiatives
• Analyze data to support decision-making across the organization

• 5+ years of experience in operations, strategy, consulting, insurance, healthcare, or a related field
• Experience working closely with senior executives or leadership teams
• Strong understanding of how organizations operate in practice, not just in theory
• Ability to manage multiple priorities in a fast-paced, lean environment
• Excellent written and verbal communication skills
• High judgment, discretion, and comfort handling sensitive information
• Self-directed, hands-on operator with a low-ego, solutions-oriented mindset

Fidelio is a growing, relationship-driven dental insurance company focused on delivering dependable, affordable, and responsive coverage. This role offers direct exposure to executive leadership, meaningful influence over how the company operates, and the opportunity to shape the next phase of Fidelio’s growth.

The American Board of Internal Medicine (ABIM) is currently seeking a Digital Communications Specialist - Web to join our Communications team. The Digital Communications Specialist is responsible for implementing, executing, and assisting with the daily operations of the ABIM digital platforms. This position requires a digitally savvy, detail-oriented professional to help power the everyday experience of our online presence. In this role, you’ll support and execute the daily operations of ABIM’s digital platforms so everything runs smoothly and stays engaging. You’ll collaborate on projects, help shape communications, enhance digital features, and play a key role in coordinating our bi-annual Subject Matter Expert (SME) review.

Reporting to the Senior Director of Engagement and Digital Experience, the Digital Communications Specialist will have the following primary responsibilities:

• Supports digital platform projects from planning to delivery, serves as a point of contact for stakeholders on digital platforms. Tracks and maintains digital project information.
• Update and maintain content across the public website, physician portal, and portal app using the CMS, including publishing and formatting pages and announcements, and conducting regular audits to identify outdated content, broken links, and usability issues.
• Lead periodic SME review cycles by coordinating approvals, maintaining documentation of sign‑offs and outcomes, and updating or revising digital content based on stakeholder feedback and recommended enhancements.
• Review the Help Desk Ticket queue and website banner alert calendar and address within requested time frame. Coordinate with content owners to schedule and deploy updates.
• Support ongoing blog and newsletter publishing by uploading, formatting, and publishing content with correct tagging, metadata, and SEO; performing QA checks; coordinating SME reviews; monitoring performance; and recommending improvements based on engagement data.
• Manage edits and testing for the Physician Portal App by validating content updates, links, and integrations; testing functionality across devices and operating systems; and logging, tracking, and communicating bugs or issues to development teams.
• Conduct regular quality assurance and accessibility testing to ensure digital content is accurate, user‑friendly, and compliant with organizational and legal accessibility standards (e.g., WCAG).
• Track analytics across all digital platforms by creating quarterly Google Analytics reports, summarizing key trends to inform business decisions, and ensuring accuracy and consistency in all data and reporting.

The ideal candidate has a minimum of 5 years of hands-on experience in website management and digital platform optimization. Experience with website content strategy, UX/UI best practices, web analytics, and CMS administration is strongly preferred. Detailed knowledge of web standards including responsive design, front-end development, performance optimization, accessibility compliance, and usability principles is required. Strong analytical skills and the ability to translate data insights into actionable website enhancements and conversion-focused recommendations are essential. Experience with user testing, basic HTML/CSS/JavaScript, and graphic design principles is preferred.

A demonstrated knowledge of the following software, languages, and tools as listed below are necessary to succeed in this role:

• CMS Platforms (Umbraco)
• Word Press
• Google Analytics
• Adobe Creative Suite (specifically, Photoshop and Illustrator)
• Project Management tools (Monday)

This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees.

* * *

At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM’s diverse community of physicians.

ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings.

We look forward to learning more about your interest in joining our team. EOE

MSP Program Operations Analyst – Pinnacle Group

Philly, PA (hybrid onsite 3 days a week in Center City)

Permanent Direct Hire Job Opportunity

The Program Operations Analyst is responsible for driving business operational excellence through the use of reporting and outreach to suppliers and managers. This role is a key player in identifying areas of opportunity, driving compliance, risk mitigation, and training.

Job Description

• Review client policies, procedures and functions to find areas of improvement
• Review company data, building reports based on these findings and recommending programs to improve the client's performance metrics
• Develop new processes and procedures to enhance operations
• Work with the client stakeholders, suppliers and managers to implement changes
• Train users to use new systems or follow new policies
• Determine the effectiveness of new processes
• Enhance workflow and cross-departmental engagements
• Provide weekly/monthly reporting on key findings and assessments
• Ensure compliance with regulatory standards

REQUIRED SKILLS & QUALIFICATIONS

• Bachelor's degree or equivalent work experience
• Excel (Pivot Tables, VLOOKUP, IF, etc.)
• Ability to complete analysis and effectively communicate results/recommendation
• 2-4 years MSP/industry experience
• 1-2 years in an analyst role
• Ability to understand business problems and complete analysis