Information Technology Jobs in Woodridge
295 positions found
ARBA Retail Systems, headquartered near Chicago, Illinois, is a leading provider of Payroll Deduction POS Software. We serve healthcare facilities, corporations, and independently owned retail businesses, offering solutions tailored to sectors such as cafeterias, coffee bars, and retail locations. Our products are built on Microsoft’s .NET SQL framework and leverage cutting-edge Cloud Computing technology to deliver advanced POS applications. By automating transactions, our software helps businesses improve efficiency, increase sales, and enhance profitability across various industries, including healthcare and retail.
We are seeking a full-time Technology Sales Consultant to join our on-site team in Lisle, IL. In this role, you will identify client needs and provide technology-based sales solutions, act as a trusted advisor, and build long-term client relationships. You will be responsible for meeting sales targets, managing customer accounts, and collaborating with internal teams to execute sales strategies. The position also involves presenting ARBA products, recommending tailored solutions, and maintaining a continuous pipeline of potential clients.
- Expertise in Sales Consulting and Consulting, with a solid understanding of assessing client needs and providing tailored solutions
- Strong background in Sales and Sales Operations, with a proven ability to meet and exceed targets
- Experience in Account Management to build and maintain long-term client relationships
- Exceptional communication, presentation, and negotiation skills
- Ability to work effectively in a team-oriented, fast-paced environment
- Proficiency in CRM systems and Microsoft Suite
- Previous experience in the POS or retail technology industry is a plus
- Bachelor's degree in Business, Marketing, or a related field preferred
Client Engagement Coordinator
Client Engagement Operations & Sales Support (Onshore)
We are seeking a detail-oriented and proactive Client Engagement Coordinator to support client engagement operations, lead management, and sales execution. This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline visibility, and ensure follow-through across client engagement activities.
This position is ideal for someone early to mid-career who is looking to grow in sales operations, client engagement, or consulting operations, and who thrives in an organized, execution-focused role.
This is an onshore, Chicago-based role reporting to the VP of Client Engagement, with a hybrid work model out of our Westmont, IL office. Client Engagement Manager Onsho…
Core Role Purpose
Support Client Engagement operations by coordinating leads, maintaining CRM accuracy, and assisting Client Partners with pipeline tracking and follow-ups.
Help ensure consistency, organization, and visibility across sales and client engagement activities.
Reduce administrative and operational burden on Client Partners so they can focus on client relationships and revenue growth.
Key Responsibilities
Lead Coordination & Pipeline Support
- Assist in managing incoming leads from various sources (marketing, partners, referrals, events, etc.).
- Support lead assignment, tracking, and status updates within Salesforce and HubSpot.
- Work with Client Partners to:
- Track follow-ups and next steps
- Monitor pipeline movement and aging
- Ensure activities and notes are properly logged
- Help maintain accurate CRM data to support reporting and forecasting.
Sales Operations & Reporting Support
- Assist with preparation of pipeline reports, dashboards, and scorecards.
- Support weekly and monthly pipeline review processes.
- Help identify gaps in follow-up, data quality, or process adherence.
- Provide administrative and analytical support to sales and engagement leadership.
SOW & Renewal Coordination (Support Role)
- Assist with the preparation and tracking of Statements of Work (SOWs).
- Help monitor renewal timelines and flag upcoming renewals.
- Coordinate documentation and approvals with Sales, Finance, Legal, and Delivery teams.
Pre-Sales & Proposal Support
- Support proposal development, pricing inputs, and deal coordination.
- Help gather inputs from internal teams and ensure timely submissions.
- Assist with staffing models and deal documentation.
RFP / RFI / RFQ Support
- Assist in coordinating RFP, RFI, and RFQ responses.
- Track deadlines, inputs, and submission requirements.
- Help ensure responses are complete and submitted on time.
Salesforce Hygiene & Process Support
- Support Salesforce data hygiene by:
- Updating lead and opportunity records
- Logging activities and notes
- Assisting with forecast updates
- Help maintain standard sales and engagement processes.
- Identify process gaps or inefficiencies and escalate opportunities for improvement.
Cross-Functional Coordination
- Act as a coordination point between Client Partners and internal teams including:
- Delivery & Practice Leaders
- Finance, Legal, Talent, and Operations
- Help ensure information flows smoothly across teams during sales and engagement cycles.
Required Qualifications
- 2-5 years of experience in sales operations, client engagement, account coordination, or a related role
- Experience working with CRM tools (Salesforce preferred)
- Strong organizational skills and attention to detail
- Comfortable working with data, tracking tasks, and managing follow-ups
- Strong written and verbal communication skills
- Interest in growing a career in client engagement, sales operations, or consulting
- Background or exposure to IT consulting, technology services, or B2B environments is a plus
- Local to Chicago, IL with ability to work hybrid from the Westmont office
Benefits
- 100% free medical insurance, including dental and vision
- 50% contribution for dependents
- 401K Option
- Paid holidays, Sick leaves, Accrued holidays etc.
Our client continues to grow, and they are expanding their sales organization in Downers Grove. We are looking for driven, high‑energy Sales Executives who are excited to build new relationships, hunt for new business, and introduce clients to our portfolio of cutting‑edge IT solutions. This is a fast‑paced role that offers strong mentorship, career growth, and uncapped earning potential.
This position is onsite at the Downers Grove, IL headquarters.
What You Will Do
- Identify, pursue, and close new business opportunities across all industries
- Conduct high‑volume prospecting through calls, emails, and creative outreach
- Meet with prospective clients in the field, including local travel as needed
- Partner with solution architects and internal business units to design and present IT solutions
- Develop strong client relationships and manage each stage of the sales cycle
- Use the CRM (NetSuite) to track activity, pipeline, forecasting, and reporting
- Represent various technology offerings including security, managed services, cloud, and hardware solutions
What We’re Looking For
- At least 5 years of B2B sales experience
- A strong hunting mindset with consistent prospecting activity
- Excellent written and verbal communication skills
- Strong organizational skills and the ability to prioritize multiple initiatives
- The ability to travel locally and occasionally out of state (under 20 percent)
- A reliable car, valid driver’s license, and proof of insurance
- Eligibility to work in the United States without sponsorship
- A positive, proactive, can‑do attitude
- For senior‑level consideration: 5 or more years selling IT solutions at a VAR, MSP, or technology provider
Our Ideal Candidate
You excel in environments where you can build something from the ground up. You enjoy making calls, meeting clients, and developing creative ways to open doors. You like working with technical teams and learning new technologies. You want a sales role where your effort directly impacts your earning potential.
If you are excited by unlimited opportunity in a fast‑growing technology organization, we want to meet you.
What You Get
We offer a dynamic culture with extensive support, training, and career development, along with a competitive compensation package that includes base salary plus uncapped commissions.
Benefits include:
- Medical, dental, and vision coverage
- 401(k) and 529 plans
- Life and disability insurance
- Flexible spending accounts
- Family planning benefits
- Legal, identity protection, and financial education programs
- Employee Assistance Program
- Paid vacation, personal days, and sick time
- Certification support and hands‑on training
- Employee discounts for products, services, and entertainment
| Woodridge, IL 60517 Wage: $17.00 per hour Job Type: Full-time 3pm
- 11pm Unit: Adult At Woodridge Interventions our job is helping the lives of others.
We're looking for those who share our desire to provide the best quality care to our patients and lead the fight against the opioid epidemic, be part of MAKING A DIFFERENCE in our community! Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.
Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.
Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.
Substance Abuse Technicians are responsible for: Monitoring, observing, and ensuring the safety and well-being of clients in a substance abuse treatment program Providing motivational and educational support and guidance to assist clients in meeting therapeutic goals Scheduling and coordinating client transportation and assisting with planning client recreational events Supporting treatment plans by reporting client observations and contributing to decisions concerning therapy, discipline and privileges Other duties as assigned Job Requirements: High school diploma or equivalency required Must be at least 21 years of age Minimum of 6 months of training or equivalent knowledge of substance abuse treatment theory and practice preferred Previous work experience with the program specific population in a residential or outpatient setting is preferred Must be able to respectfully interact with substance abuse clients and form a working therapeutic alliance Valid driver’s license in state of hire and good driving record required Physical Requirements: Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients Ability to speak with others in order to exchange information and provide support Ability to proofread and check documents and files for accuracy on a regular basis Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises Ability to drive an automobile or van and remain alert to traffic conditions, and to identify and comply with traffic signals and signs Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.
We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.
As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.
As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.
Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.
At Abraxas, everything we do centers around people.
That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.
Our benefit options meet you where you are in your life and set you up for success both in and outside of work.
If you want to have a positive impact in the lives of others, come join us! Equal Opportunity Employer Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others.
Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.
If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you/ About Company: Apis Services, Inc.
(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.
Allowing these entities to advance their mission and vision.
By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc.
and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.
This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
$32.60 - $48.90 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
- Position: Supervisor PB Surgical Coding
- Location: Warrenville, IL
- Full Time
- Hours: Monday-Friday, [hours and flexible work schedules]
A Brief Overview:
The Supervisor, Medical Coding, is responsible for overseeing the medical coding team, ensuring accurate code assignments, adherence to coding guidelines, and compliance with regulatory requirements. This position plays a pivotal role in maintaining financial accuracy and integrity within the hospital.
What you will do:
- Supervise and provide leadership to a team of medical coders, offering guidance, training, and support to ensure high-quality code assignments.
- Oversee and review diagnostic (ICD-10-CM) and procedural (CPT) codes assigned to medical records, validating their accuracy and adherence to coding guidelines.
- Conduct internal coding audits to monitor coding accuracy and consistency, providing feedback and guidance to coding staff.
- Collaborate with clinical staff, physicians, and clinical documentation specialists to ensure accurate coding and identify opportunities for documentation improvement.
- Stay current with coding guidelines, conventions, and regulatory changes, and disseminate information to the coding team.
- Ensure coding practices comply with federal, state, and local healthcare regulations and standards, including HIPAA.
- Generate coding reports, analyze coding data, and provide insights into coding accuracy, trends, and process improvement opportunities.
- Provide ongoing training and development opportunities for coding staff, ensuring they stay updated on best practices and regulations.
- Collaborate closely with clinical staff, health information management, and other departments to streamline the flow of coding-related information.
- Maintain strict confidentiality and security of patient data, complying with HIPAA and other privacy regulations.
What you will need:
- Bachelors Degree Health Administration Required or Bachelors Degree Information Technology Required
- 5+ Years of medical coding experience, with at least 2 years in a supervisory or leadership role.
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC) Required And
- Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA) Required
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Maywood, Oak Park, Forest Park, Melrose Park, Elmwood Park, Franklin Park, Schiller Park, Schiller Park, Schaumburg, Carol Stream, Chicago zip codes north of North Ave.
Speech Pathologist - Part Time
Loyola Medicine Home Care and Hospice
About Us
Loyola Medicine Home Care and Hospice provides compassionate, exceptional care where patients are most comfortable—at home. As the area’s most comprehensive home care provider, we deliver trusted, high‑quality services supported by innovative strategy, vision and technology.
Position Summary
The Speech Pathologist provides one‑to‑one, patient‑centered care using advanced technology and clinical expertise in the home setting. Care is delivered through a multidisciplinary approach, collaborating with physicians, nursing staff, social workers and home health aides.
Candidates must be highly motivated, detail‑oriented, organized, technologically proficient and comfortable working autonomously.
Responsibilities
- Provide individualized speech therapy services in patients’ homes
- Deliver patient‑centered, compassionate care
- Collaborate with interdisciplinary team members to support comprehensive care plans
- Utilize advanced and easy‑to‑use clinical technology
- Maintain accurate clinical documentation
- Demonstrate flexibility, strong communication skills and professional accountability
Your Opportunity
- One‑to‑one patient care in the home
- Supportive, mission‑driven colleagues
- Flexible scheduling
- Competitive compensation
- Clear career paths and opportunities for advancement
- Training on industry‑leading technology
Benefits
- Health, dental and vision insurance beginning on day one
- Short- and long‑term disability coverage
- 403(b) retirement plan with employer match
- Generous paid time off
- Mileage reimbursement
- Comprehensive orientation and onboarding
- 38.81-62.09
Minimum Qualifications
- Meets educational and experience requirements for Certificate of Clinical Competence in Speech Pathology (CCC‑SLP) from ASHA
OR - Meets educational requirements and is currently completing the supervised experience required for certification, registration or licensure in the State of Illinois (if applicable)
About Trinity Health At Home
Loyola Medicine Home Care and Hospice is part of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in nine states. As a Catholic, nonprofit ministry, we provide trusted home‑based care including skilled nursing, rehabilitation therapies, social work, palliative care, hospice and bereavement services
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Maywood, Oak Park, Forest Park, Melrose Park, Elmwood Park, Franklin Park, Schiller Park, Schiller Park, Schaumburg, Carol Stream, Chicago zip codes north of North Ave.
Speech Pathologist - Part Time
Loyola Medicine Home Care and Hospice
About Us
Loyola Medicine Home Care and Hospice provides compassionate, exceptional care where patients are most comfortable—at home. As the area’s most comprehensive home care provider, we deliver trusted, high‑quality services supported by innovative strategy, vision and technology.
Position Summary
The Speech Pathologist provides one‑to‑one, patient‑centered care using advanced technology and clinical expertise in the home setting. Care is delivered through a multidisciplinary approach, collaborating with physicians, nursing staff, social workers and home health aides.
Candidates must be highly motivated, detail‑oriented, organized, technologically proficient and comfortable working autonomously.
Responsibilities
- Provide individualized speech therapy services in patients’ homes
- Deliver patient‑centered, compassionate care
- Collaborate with interdisciplinary team members to support comprehensive care plans
- Utilize advanced and easy‑to‑use clinical technology
- Maintain accurate clinical documentation
- Demonstrate flexibility, strong communication skills and professional accountability
Your Opportunity
- One‑to‑one patient care in the home
- Supportive, mission‑driven colleagues
- Flexible scheduling
- Competitive compensation
- Clear career paths and opportunities for advancement
- Training on industry‑leading technology
Benefits
- Health, dental and vision insurance beginning on day one
- Short- and long‑term disability coverage
- 403(b) retirement plan with employer match
- Generous paid time off
- Mileage reimbursement
- Comprehensive orientation and onboarding
- 38.81-62.09
Minimum Qualifications
- Meets educational and experience requirements for Certificate of Clinical Competence in Speech Pathology (CCC‑SLP) from ASHA
OR - Meets educational requirements and is currently completing the supervised experience required for certification, registration or licensure in the State of Illinois (if applicable)
About Trinity Health At Home
Loyola Medicine Home Care and Hospice is part of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in nine states. As a Catholic, nonprofit ministry, we provide trusted home‑based care including skilled nursing, rehabilitation therapies, social work, palliative care, hospice and bereavement services
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Maywood, Oak Park, Forest Park, Melrose Park, Elmwood Park, Franklin Park, Schiller Park, Schiller Park, Schaumburg, Carol Stream, Chicago zip codes north of North Ave.
Speech Pathologist - Part Time
Loyola Medicine Home Care and Hospice
About Us
Loyola Medicine Home Care and Hospice provides compassionate, exceptional care where patients are most comfortable—at home. As the area’s most comprehensive home care provider, we deliver trusted, high‑quality services supported by innovative strategy, vision and technology.
Position Summary
The Speech Pathologist provides one‑to‑one, patient‑centered care using advanced technology and clinical expertise in the home setting. Care is delivered through a multidisciplinary approach, collaborating with physicians, nursing staff, social workers and home health aides.
Candidates must be highly motivated, detail‑oriented, organized, technologically proficient and comfortable working autonomously.
Responsibilities
- Provide individualized speech therapy services in patients’ homes
- Deliver patient‑centered, compassionate care
- Collaborate with interdisciplinary team members to support comprehensive care plans
- Utilize advanced and easy‑to‑use clinical technology
- Maintain accurate clinical documentation
- Demonstrate flexibility, strong communication skills and professional accountability
Your Opportunity
- One‑to‑one patient care in the home
- Supportive, mission‑driven colleagues
- Flexible scheduling
- Competitive compensation
- Clear career paths and opportunities for advancement
- Training on industry‑leading technology
Benefits
- Health, dental and vision insurance beginning on day one
- Short- and long‑term disability coverage
- 403(b) retirement plan with employer match
- Generous paid time off
- Mileage reimbursement
- Comprehensive orientation and onboarding
- 38.81-62.09
Minimum Qualifications
- Meets educational and experience requirements for Certificate of Clinical Competence in Speech Pathology (CCC‑SLP) from ASHA
OR - Meets educational requirements and is currently completing the supervised experience required for certification, registration or licensure in the State of Illinois (if applicable)
About Trinity Health At Home
Loyola Medicine Home Care and Hospice is part of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in nine states. As a Catholic, nonprofit ministry, we provide trusted home‑based care including skilled nursing, rehabilitation therapies, social work, palliative care, hospice and bereavement services
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Remote working/work at home options are available for this role.
Maywood, Oak Park, Forest Park, Melrose Park, Elmwood Park, Franklin Park, Schiller Park, Schiller Park, Schaumburg, Carol Stream, Chicago zip codes north of North Ave.
Speech Pathologist - Part Time
Loyola Medicine Home Care and Hospice
About Us
Loyola Medicine Home Care and Hospice provides compassionate, exceptional care where patients are most comfortable—at home. As the area’s most comprehensive home care provider, we deliver trusted, high‑quality services supported by innovative strategy, vision and technology.
Position Summary
The Speech Pathologist provides one‑to‑one, patient‑centered care using advanced technology and clinical expertise in the home setting. Care is delivered through a multidisciplinary approach, collaborating with physicians, nursing staff, social workers and home health aides.
Candidates must be highly motivated, detail‑oriented, organized, technologically proficient and comfortable working autonomously.
Responsibilities
- Provide individualized speech therapy services in patients’ homes
- Deliver patient‑centered, compassionate care
- Collaborate with interdisciplinary team members to support comprehensive care plans
- Utilize advanced and easy‑to‑use clinical technology
- Maintain accurate clinical documentation
- Demonstrate flexibility, strong communication skills and professional accountability
Your Opportunity
- One‑to‑one patient care in the home
- Supportive, mission‑driven colleagues
- Flexible scheduling
- Competitive compensation
- Clear career paths and opportunities for advancement
- Training on industry‑leading technology
Benefits
- Health, dental and vision insurance beginning on day one
- Short- and long‑term disability coverage
- 403(b) retirement plan with employer match
- Generous paid time off
- Mileage reimbursement
- Comprehensive orientation and onboarding
- 38.81-62.09
Minimum Qualifications
- Meets educational and experience requirements for Certificate of Clinical Competence in Speech Pathology (CCC‑SLP) from ASHA
OR - Meets educational requirements and is currently completing the supervised experience required for certification, registration or licensure in the State of Illinois (if applicable)
About Trinity Health At Home
Loyola Medicine Home Care and Hospice is part of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in nine states. As a Catholic, nonprofit ministry, we provide trusted home‑based care including skilled nursing, rehabilitation therapies, social work, palliative care, hospice and bereavement services
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Giesecke+Devrient is a growing, German international security technology company operating in the fields of digital security, financial platforms, and currency technology. G+D ePayments manages and secures billions of digital identities throughout their entire life cycle. Our products and solutions are used by commercial banks, mobile network operators, car and mobile device manufacturers, business enterprises, transit authorities and health insurances and their client’s every day to secure payment, communication and device-to-device interaction. G+D ePayments is a technology leader in its markets and holds a strong competitive position.
JOB SUMMARY
The Client Success Manager I (CSM I) is responsible for providing the highest level of quality service, and ensuring for excellent internal and external communication to support our Client’s day to day requirements and specifications. The CSM I seeks to understand the client needs and suggests the appropriate solutions, products, and services to best meet those needs in collaboration with Sales. The CSM I is responsible for successful execution of client projects and serves as the direct daily liaison between the client and internal stakeholders.
The CSM I responsibilities also include processing orders; inventory management; coordinating with Other CSMs, production, scheduling and logistics teams; and invoicing. This position requires direct interface with internal stakeholders in a variety of departments, collaborating to ensure for a timely, accurate, and excellent client delivery experience. A high level of responsiveness, attention to detail, and service is required for all duties.
- Manage the end-to-end process of the order lifecycle (PO data entry, confirmation, changes, tracking, and invoicing via ERP system).
- Link Client Services/Sales with Operations for daily order processing and updates.
- Coordinate across Production, Scheduling, Procurement, Quality, and Shipping teams for accurate and on-time fulfillment.
- Maintain and update WIP/dashboards; share timely updates with respective teams.
- Follow SOPs, maintain data accuracy and quality standards.
- Support Client Service management on client visits, audits, press checks.
- Investigate and quickly resolve quality issues with Production/Quality teams.
- Provide team backup; train on SAP and other tools.
Qualifications:
- Bachelor’s degree in Business Administration or related field required.
- Minimum 5 years of experience in a similar or related client-facing role.
- Order management experience in a Manufacturing, Printing, Financial, or related environment.
- Advanced working knowledge of end-to-end client order processes across varying client types.
- Strong organization, planning, and multitasking skills with high attention to detail.
- Excellent written and verbal communication skills; professional and client-oriented demeanor.
- Self-motivated, proactive and team-oriented, with a proactive and collaborative approach to meeting client expectations and deadlines.
- ERP experience required with respect to order processing, inventory management, status monitoring and receiving; SAP strongly preferred.
- Proficient in Microsoft Office (Word, Excel, Outlook, Teams); experience in digital file navigation and document handling.
- Experience in the card, payment or printing industries strongly preferred.
The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
BENEFITS INCLUDE
Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.
