Information Technology Jobs in Willowbrook, IL

Billing Specialist

The Billing Specialist / Administrative Coordinator is responsible for ensuring accurate, timely, and compliant billing operations while maintaining organized documentation and administrative controls. This role plays a critical part in supporting company cash flow, client satisfaction, and overall operational efficiency.

The ideal candidate is highly detail-oriented, process-driven, and comfortable managing multiple priorities in a deadline-focused environment.

Key Responsibilities

Billing & Invoicing

• Prepare, review, and submit electronic invoices through customer billing portals and internal systems
• Verify invoice accuracy against contracts, rates, and project requirements
• Monitor invoice status and proactively resolve discrepancies, rejections, or delays
• Partner with finance and operations teams to ensure timely billing cycles

Timesheet Administration

• Collect, track, and validate employee timesheets for accuracy and completeness
• Reconcile labor hours to projects, work orders, and billing requirements
• Coordinate with supervisors and field teams to address variances or missing information

Invoice Support Documentation

• Compile and maintain all required backup documentation including timesheets, receipts, approvals, and supporting records
• Ensure documentation meets client and contractual standards
• Maintain audit-ready records for all billed work

Document Control & Administrative Support

• Manage document organization, storage, and version control for billing and project files
• Maintain accurate digital filing systems and standardized naming conventions
• Support reporting, recordkeeping, and administrative processes across departments
• Identify and implement process improvements to increase efficiency and accuracy

Qualifications

• 2+ years of experience in billing, accounting support, or administrative operations
• Experience with electronic billing systems or customer invoicing portals
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Proficiency in Microsoft Office (Excel required) or comparable tools
• Ability to communicate effectively across cross-functional teams

Preferred Qualifications

• Experience in project-based, construction, or field service environments
• Familiarity with timekeeping or payroll systems
• Understanding of contract-based or customer-specific billing requirements

Core Competencies

• Accountability and ownership
• Process discipline
• Analytical problem-solving
• Professional communication
• Confidentiality and data integrity

Meade Benefits:

• We are proud to provide a competitive compensation package for this role, with a base pay of $60,000. Actual Compensation will depend on several factors, such as location, professional experience, education, relevant training, transferable skills, organizational needs, and current market trends. Please note that the salary range is subject to future adjustments.

• Meade offers a competitive benefits package designed to support the health, well-being, and financial security of our employees. This includes:
• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) Plan with Company Matching Contributions
• Short- and Long-Term Disability Coverage
• Flexible Spending Accounts (FSA) and Dependent Care Spending
• Paid Time Off and Holidays for Full-Time positions
• Bereavement and Jury Duty Pay
• Tuition Reimbursement
• Profit Sharing (Not a guaranteed benefit)
• Wellness Incentive Programs, including access to BetterHelp therapy
• Employee Recognition and Loyalty Programs

Certain positions may also offer discretionary bonuses, car allowance or other incentives.

Join our team and experience the support and benefits you deserve!

Job Title: Work Planner

Reports To: Project Manager

FLSA Status: Non-Exempt

SUMMARY OF POSITION:

The primary responsibility for this position is to analyze and prepare work pouches for electrical distribution and transmission systems.

ESSENTIAL FUNCTIONS:

• Assemble all necessary information for a complete job pouch.
• Identify SRS outages and isolation points.
• Research, build, update and progress work orders through multiple software systems.
• Populate and run reports in internal and customer software systems.
• As part of the planning process, acquire permits and order materials as necessary.
• Other duties as assigned by Project or Assistant Project Manager.

DESIRED MINIMUM QUALIFICATIONS:

Requires effective oral and written communication skills, excellent interpersonal skills and strong computer literacy. Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work.

• High School Diploma, prefer Associates Degree in Drafting, Engineering, or related field.
• Proficiency in Microsoft Office, Project, Word, Excel and Primavera.
• Ability to read and understand civil, architectural, structural, mechanical plans and specifications as they relate to electrical and/or other utility work.
• Knowledge of electric or gas distribution design and construction practices.
• Effective analytical and problem solving skills with great ability to prioritize workload and meet deadlines.
• Ability to work in multiple discipline environments.
• Ability to read Com Ed underground, operating and feeder maps.
• Must have Com Ed or Electrical Construction Field Experience.
• Ability to build SRS and identify outages and isolation points.
• Ability to effectively use ComEd Asset Suite/Apollo, Cegis Mapping/TED, Hyperion, SRS Scheduling software.
• Must have basic understanding of Electrical Theory, including electrical distribution and transmission.

INTREN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation

BIM Technician

Position Overview

As a Building Information Modeling Technician at Meade, you will be responsible for advanced modeling and creating working shop drawings that will be used to support shop fabrication and field installation on various construction projects. Coordination of drawings and working closely with assigned Project Managers, Vendors, Engineers, and Field Personnel will be essential for this position. You will use Autodesk software for design and various 3rd party software where applicable.

Responsibilities

• Help the BIM Manager develop strategies to integrate BIM Modeling into Design and Prefabrication.
• Review and fix clashes with other trades and participate in coordination meetings.
• Work closely with BIM Manager and Project Managers for resolution of issues identified during coordination meetings.
• Analyze project BIM requirements and identify early strategies for successful BIM/detailing implementation.
• Model and coordinate projects at a 500 Level of Design (LOD).
• Model and coordinate with other trades to ensure routings and clearances are understood and no obstructions exist.
• Identify BIM “lessons learned” and participate in educational meetings within the department.
• Follow BIM standards and implementation plans on projects.
• Work with field personnel on site and perform site surveys and field measurement work as needed to support the conceptual and design drawing effort.
• Create and revise submittal documents.
• Perform other related duties as assigned to ensure efficient and effective completion of projects.

Requirements

• High school diploma, GED, or equivalent required.
• Minimum of two (2) years' related experience within the construction industry with knowledge of Revit, AutoCAD, and Navisworks software. Knowledge of BIM360 and/or Autodesk Cloud is an advantage, but not required.

Knowledge, Skills, and Abilities

• Proficient in Windows, Word, Outlook, Bluebeam.
• Strong computer skills and aptitude for learning.
• Detail oriented, able to recognize errors quickly.
• Ability to prioritize and meet deadlines.
• Excellent communication skills and a proven ability to juggle multiple tasks.
• Working knowledge of general construction, electrical parts and their intended use.
• Firm believer in safety and strong knowledge of safety procedures.
• Ability to effectively solve problems.

Meade Benefits:

We are proud to provide a competitive compensation package for this role, with a base pay ranging from $70,000-80,000. Actual compensation will depend on several factors, such as location, professional experience, education, relevant training, transferable skills, organizational needs, and current market trends. Please note that the salary range is subject to future adjustments.

Meade offers a competitive benefits package designed to support the health, well-being, and financial security of our employees. This includes:

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) Plan with Company Matching Contributions
• Short- and Long-Term Disability Coverage
• Flexible Spending Accounts (FSA) and Dependent Care Spending
• Paid Time Off and Holidays for Full-Time positions
• Bereavement and Jury Duty Pay
• Tuition Reimbursement
• Profit Sharing (Not a guaranteed benefit)
• Wellness Incentive Programs, including access to BetterHelp therapy
• Employee Recognition and Loyalty Programs

Certain positions may also offer discretionary bonuses, car allowance or other incentives.

Join our team and experience the support and benefits you deserve!

AJob Posting: Fire Sprinkler Designer

Salary Range: $85,000 - $125,000

Reports to: Assistant Vice President of Fire Protection

Location: Woodridge, IL

AMS Industries, Inc. is a MEP+™ contracting firm serving the commercial, industrial, refrigeration, and nuclear industries (PMT). With over 60 years of existence, AMS has grown from a small refrigeration contractor with a few employees to a multi-discipline and multi-market MEP contractor with more than 1,000 employees. We strive to meet our commitments to clients, develop our people and improve our communities. We are an equal-opportunity employer.

We are located in our beautiful Woodridge, IL facility and this position will report to the AVP of Fire Protection. The Fire Protection Designer will be responsible for supporting the design and layout of fire sprinkler systems for a variety of commercial and industrial projects. This role works closely with project managers, engineers, field teams, and other trades to ensure system designs are accurate, code-compliant, and aligned with project specifications.

Responsibilities:

• Prepare fire sprinkler design drawings that maximize efficiency, meet code compliance and industry standards, and coordinate with building components and other trades, using design software and 3D modeling.
• Coordinate pipe and sprinkler locations with building components and other trades.
• Prepare hydraulic calculations to determine pipe sizes.
• Stocklist materials for fabrication and purchasing.
• Detail shop drawings for installation.
• Submit drawings, documentation and completed applications submitting applications for permits to the proper municipalities and/or authorities, with the appropriate transmittal forms.
• Attend Company Meetings and reporting status of work as required.
• Provide accurate and complete information on reports and quotes.
• Expedite drawing approvals on a timely and consistent basis.

Qualifications:

• Bachelor’s degree in Mechanical Engineering or related from an accredited college or university.
• Knowledge of and experience using design software, such as AutoSprink, Hydratec and/or AutoCad preferred.
• NICET certification preferred; learn and comply with NFPA standards and other applicable federal, state, and local codes.
• Strong analytical, critical thinking and mathematical aptitude, with attention to detail, good working knowledge or hydraulic calculations and ability to read and understand construction blueprints.
• Ability to adapt to a changing environment and handle multiple priorities under time constraints.
• Flexibility to be available as needed and to travel to client sites when necessary.

What we offer:

• Health Insurance and ESOP (Employee owned) package.
• Health Reimbursement Arrangement (HRA) with Medical PPO
• FSA and Dependent Care
• 401K Matching
• Paid Maternity & Paternity Leave
• Generous PTO roll-over policy
• Social events and outings throughout the year

We are First Chicago Insurance Company! We currently have offices in Bedford Park, IL, (about one mile south of Chicago Midway Airport), as well as Richardson, Texas (Dallas area). Due to our significant growth, we are pleased to announce that we have a new Claims office in Oak Brook, IL!

If you are an experienced Non-Standard Auto CLAIMS PROFFESSIONAL (with many years of auto and especially nonstandard auto related experience) we'll make sure you are COMPENSATED AS A PROFFESSIONAL!!

We are seeking experienced Non-Standard Auto Liability Claims Specialist to join our new office in Oak Brook!

This talented individual must possess previous experience in the investigation, determination of coverage, prompt evaluation of both First- and Third-Party auto property damage claims with an eye towards prompt, courteous and economical resolution of both First and Third Party related property damage claims.

DUTIES & RESPONSIBILITIES:

• Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss
• Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim
• Honor/decline/negotiate first and third-party liability claims upon completion of coverage/policy investigation and analysis of damages and liability
• Work directly with internal and external customers to develop evidence and establish facts on assigned claims
• Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims
• Prepare and present claim evaluations for the appropriate settlement authority
• Notify the Underwriting Department of any adverse information uncovered in the course of the investigation
• Familiarity with unfair claim practices in states where we do business
• Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service
• Provide customer service both to internal and external customers
• Handle other duties as assigned

QUALIFICATIONS REQUIRED:

• Minimum 2-3 years previous auto insurance or other auto related experience A MUST!
• Non-Standard Auto claims handling experience a plus!
• Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills
• General working knowledge of policies, file procedures, state rules and regulations
• Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster

Preferred:

• Prior claims experience
• Ability to use on-line claims system
• Bi-lingual a plus!

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

• Competitive Salaries
• Flexible Work Schedules
• Remote and Hybrid
• Commitment to your Training & Development
• Medical and Dental
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement Training Programs
• Wellness Program
• Fun company sponsored events
• And so much more!

Job Posting: VDC Technician

Starting Salary Range: $55,000 - $62,000

Reports to: Director of Engineering and Design

Location: Woodridge, IL

AMS Industries, Inc. is a leading mechanical contracting firm serving the commercial, industrial, refrigeration, and nuclear industries (PMT). With over 60 years of experience, AMS has grown from a small refrigeration contractor into a multi-discipline, multi-market MEP contractor with more than 1,000 employees. We are committed to delivering exceptional service to our clients, investing in the development of our people, and strengthening the communities we serve.

Located at our Woodridge, IL facility and reporting to the Director of Engineering and Design, the VDC Technician will support project teams through the development, coordination, and management of Building Information Modeling (BIM) and Virtual Design & Construction (VDC) deliverables. This role plays a critical part in ensuring project accuracy, coordination across trades, and the successful execution of design and construction documentation. The VDC Technician will collaborate closely with engineering, project management, and field teams to produce coordinated models, drawings, and digital project documentation.

Responsibilities:

• Prepare Permit and Design Documents.
• Prepare Shop Drawings through careful project coordination.
• Prepare As-built Documents.
• Visit jobsites for Coordination.
• Attend project coordination meetings.
• Collaborate with the project management team and field staff on project requirements and ensure high-quality deliverables.
• Support design team on project work through modeling and adherence with project standards.
• Lead project coordination meetings, as required by contract.
• Manage and distribute coordinated digital documents to the project team.
• Link BIM to project Construction Administration Phase for submittals, construction models, shop drawings and schedules.
• Create Revit assemblies in response to project needs.
• Provide support for electronic file submissions.

Qualifications:

• High School diploma or GED required; college degree preferred.
• 5 years of VDC experience.
• Proficiency in the Autodesk suite of construction platforms including AutoCAD, Revit and Navisworks.
• Experience in construction or trade experience a plus.
• Experience in reality capture and point cloud processing a plus.
• Ability to communicate effectively.
• Ability to work independently, a self-starter who is both goal-oriented and customer-oriented.

What we offer:

• Health Insurance and ESOP (Employee owned) package.
• Health Reimbursement Arrangement (HRA) with Medical PPO
• FSA and Dependent Care
• 401K Matching
• Paid Maternity & Paternity Leave
• Generous PTO roll-over policy
• Social events and outings throughout the year

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

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