Information Technology Jobs in Wheeling, IL
366 positions found — Page 15
Requires a high level of precision as well as an ability to analyze and interpret data under demanding timelines.
Responsibilities: Accurately cross reference and/or research external brands to identify corresponding Medline product/part numbers, routinely using discretion on what information to supply back to the requestor(s).
Determine product features, benefits, compatibility, and availability by researching vendor literature, online resources and direct communication(s) with the vendor.
Habitually make judgment calls if/when sources are not aligned.
Collaboratively work to ensure that all incoming customer/sales inquiries through emails and phone calls are thoroughly reviewed, resolved timely and/or passed to the appropriate area for handling.
Contact vendors for product specifics to reconcile sales-identified discrepancies, create/reactivate Medline item numbers and/or provide needed details to avoid hindering customer relationships and financial losses.
Submit assigned files and/or projects to management, sales and/or internal team(s) within provided timelines.
Mastering a thorough understanding of several areas of the business, including working closely with Product Managers to receive product training on Platinum vendors.
Achieve quarterly goals to help ensure departmental output results in a positive customer experience.
Required Experience: Education Bachelor’s degree or equivalent professional experience in a related field Work Experience Experience working in a fast-paced environment, analyzing large data sets, and adhering to competing deadlines without compromising accuracy/quality.
At least one year of customer service experience with an ability to manage workloads that allow for product-specific analytics to occur for departmental process improvement(s).
Additional Intermediate skill level in Microsoft Excel (i.e.
VLOOKUP, Pivot Tables, IF Statements, SUM function and sort/filter).
Intermediate skill level in Microsoft Outlook (i.e.
creating folders, categories, utilizing calendar, and coordinating meetings).
Preferred Qualifications: Bachelor’s degree.
Relevant Work Experience Previous customer service experience in a high call/email volume environment.
Advanced time management skill to ensure daily work, discrepancies and/or projects are accomplished within given SLA’s.
Experience building and maintaining relationships within and between teams/vendors.
Advanced skill level in Microsoft Excel (i.e.
macros and advanced formulas).
Exposure/experience with SAP and/or Zendesk Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $23.25
- $33.75 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Work with and train sales force to be able to confidently sell product to customers.
Job Description Responsibilities: Identify and develop new products and manage each stage of the process through take to market.
Develop and implement comprehensive marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management.
Review monthly financial performance and determine contributing factors.
Offer solutions for detrimental sales or cost trends.
Prepare product forecasts to include revenue and expense expectations.
Analyze sales trends over time and impact of competitive strategies.
Support forecasts and budgets with appropriately detailed marketing plans.
Work with Manufacturing, Purchasing and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc.
Manage inventory by focusing on eliminating surplus and optimizing SKU count.
May negotiate pricing with vendors for raw materials and finished goods.
Visit vendors to develop products and train personnel all aspects of each product and usages.
Coordinate materials with vendors and develop finished custom items.
Analyze and bid on GPO and/or Integrated Delivery Network contracts for assigned product categories.
Develop and deliver training materials for internal stakeholders, sales forces and customers.
Create sales tools.
Conduct market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team.
Travel with sales force to support efforts to convert customers to purchase Medline products.
Provide timely follow up to sales forces by answering product questions via e-mail and phone.
Required Experience: Education Bachelor’s degree Work Experience At least 2 years of marketing, sales, product management or clinical practice experience.
Knowledge / Skills / Abilities Experience negotiating with outside vendors and internal resources.
Experience collecting and analyzing financial data.
Willing to travel up to 50% of the time for business purposes (within state and out of state).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $79,000.00
- $119,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This individual will serve as the primary liaison between Product Managers, Sales teams, and customers.
This person should be skilled in organizing clinical evaluations, forecasting resources, and ensuring product evaluation and conversion projects remain on schedule.
This is a hybrid position that requires three days in office out of our corporate Northfield, IL.
Office.
Job Description Responsibilities: Work with and support Product Managers and Sales to identify and manage new business opportunities and the overall business pipeline Manage project timelines using Gantt charts and act as key point of contact between various functional groups including Product Managers, Sales Reps, Sales Specialists, and customers.
Work with Sales Reps and Customers to coordinate resources, forecasting, samples and stocking orders for surgical glove product to support evaluations and product conversions to Medline.
Document progress and ensure project activities remain on track.
Develop and share summary reports and proposals for completed clinical evaluations of Medline surgical gloves.
Train others within the team on processes and building customized materials.
Oversee completion of delegated tasks Identify areas for improvements in division processes and tools and take lead role in development of improvements and necessary tools to improve rep/customer experience.
Represent the Division as the point of contact with the rep/customer.
Maintain internal project update reports for management.
Develop and manage special in-house Divisional projects Required Experience: Education Bachelor's degree Work Experience At least one year of project management experience or product management experience.
Position requires up to 25% travel.
Preferred Qualifications: Experience working with Excel Experience working with the medical device industry in a project management role.
Experience managing and prioritizing multiple responsibilities.
Experience managing projects with multiple stakeholders.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $62,000.00
- $93,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Specialists provide organic, hybrid, integrated, and all-nutrient lawn care services, as well as seeding and aeration services.
As subject matter advisers in all things lawn, they use their expertise to perform soil analysis, and control insects, diseases, and unsightly weeds.
Looking for a place where you can thrive and grow? The Lawn Care Specialist team are the reason our customers brag about their thick, green, lush lawns.
Specialists provide organic, hybrid, integrated, and all-nutrient lawn care services, as well as seeding and aeration services.
As subject matter advisers in all things lawn, they use their expertise to perform soil analysis, and control insects, diseases, and unsightly weeds.
In this role team members have the opportunity to work outside on beautiful properties in their community, spending extensive field time diagnosing problems and treating properties.
Lawn Care Specialists apply expertise to ensure the health and well-being of each client’s landscape.
What a day is like: In this position Lawn Care Specialists use specialized training in diagnosing and treating diseases and/or infestations that are occurring on a client’s lawn.
Lawn Care Specialists work independently, allowing team members to choose the proper product or customized blend application to be utilized in treating various lawn problems.
This role also provides the opportunity to communicate with clients by providing them with comprehensive information about their lawns.
Lawn Care Specialists “own” their territory and will be proud of the lawns and properties they care for.
What kind of person are we looking for? Someone with: A desire to grow, craves opportunity, loves problem solving and process improvement The ability to run various types of equipment, who enjoys heavy lifting in various weather conditions A Degree in Turf, Entomology, Plant Sciences, Horticulture, or equivalent experience 1-2 years of hands on experience in lawn care maintenance and turf application The responsibility and independence to work autonomously Excellent listening, verbal and written communication skills to understand and meet client needs The appropriate Pesticide/Herbicide Applicator's License(s), or the ability to obtain one Why you might love working here: We have lots of training and development opportunities and support continuing education in the industry The opportunity to work alongside some of the best trained and equipped teams in the industry, with an emphasis on quality and safety We’re collaborative, so team members have the ability to connect and collaborate with people who are experts in the field We offer a competitive salary and benefits, including health and dental, paid time off, vehicle program, and a matched 401(K) The opportunity to advance knowledge in the field as well as in the company What is Essential: The desire to work outdoors Valid driver's license, CDL a plus Must be authorized to work lawfully in the U.S.
SavATree’s mission is to take our passion for nature and keep this country’s outdoors beautiful and flourishing.
Through our comprehensive lawn and tree care, we work hard to make sure our customers have attractive, healthy and cared-for green spaces to enjoy.
Over the last thirty years, we have opened new offices across the country, and we are looking for people who want to grow with us.
We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow.
To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education.
We make it easy for team members to reach out and get the help needed, even when it’s from the other side of the country.
This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed.
We pride ourselves on creating an environment where each team member has the resources and opportunities to advance his or her career and become a go-to subject matter expert.
That’s why we often say that when you work here, you thrive here.
SavATree is an equal opportunity employer and a Drug Free Workplace
Acting as the owner of the service portfolio, the Senior Manager applies product management principles to repair and service solutions—driving pricing strategy, financial performance, new service development, and performance metrics aligned to divisional goals.
Partnering closely with Field Service, Sales, Marketing, and Operations teams, this role ensures scalable service models, effective field engineering coverage, and strong market positioning while enabling sales teams to confidently sell Medline’s repair and service offerings.
As a key contributor, you will manage the strategic growth and financial performance of the repair and service categories, including pricing strategy, KBI alignment, new product development, and sales and marketing support.
Work with and train sales forces to confidently sell repair and service offerings, support field engineering staffing and coverage plans, and ensure competitive positioning through customer interactions and industry insight.
May manage and coach highly experienced manager-level direct reports.
Job Description Job Responsibilities: Grow scope and rover categories through marketing and sales support Own pricing strategy: this includes updating and enhancing costing and pricing models and architecting RFP responses Define repair KBI strategy that aligns with annual divisional goals Support the scheduling, staffing, and coverage plan for rover engineers Work with and train sales forces to be able to confidently sell repair/service to customers Manage new product development projects within the repair categories Manage and coach highly experienced direct reports (some with their own direct reports) to ensure development, accountability, and support Understand repair industry and its trends to ensure Medline continues to appropriately position itself in the marketplace Minimum Job Requirements: Education Bachelor’s Degree Work Experience At least 6 years’ experience in marketing, sales, product management, operations or clinical practice in the healthcare industry.
Experience negotiating with outside vendors and internal resources.
Experience collecting and analyzing financial data.
Experience managing team members Knowledge / Skills / Abilities Willing to travel up to 50% of the time for business purposes (within state and out of state).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role will be based out of our Northfield, IL corporate headquarters and will work a hybrid model.
This position is responsible for managing purchases of approximately $100 million annually, focusing on best-cost negotiations, consistent and stable supply of goods while reducing risk to Medline.
Provide insights on geo-political risks impacting costs and work on solutions globally to reduce risks while finding the next low-cost options.
The role involves close collaboration with product management teams for new product launches and the development of sourcing strategies to optimize costs.
Responsibilities include negotiating favorable terms with suppliers, managing product categories, resolving quality issues, and evaluating sourcing strategies for both domestic and international suppliers.
Manage a mix of both finished goods, manufacturing inputs, and raw materials to drive value and enhance GM for target commodities.
Job Description Responsibilities: Manage direct spend categories to drive to best-cost, supply continuity and reducing risk.
Negotiate favorable terms, volume discounts and long-term contracts with suppliers and vendor partners.
Leader and owner of category management driving key vendor conversations.
Manage $75-100M in spend across key medical and raw material categories.
Provide strategic insights on Global and geopolitical changes impacting tariffs, raw materials and regulatory requirements.
(Tariff rates, new laws, and natural resources).
Define strategies to overcome obstacles driving higher costs and supply instability.
Provide high-level product expertise on all managed categories including raw material inputs, manufacturing techniques, key vendors.
Provide guidance and recommend actions to reduce costs based continuous improvement processes within Manufacturing, raw material changes, or other cost-down initiatives.
Understand how Medline product compares to the competition.
Manage supplier relationships to secure cost reductions through effective negotiation on pricing and product development opportunities.
Contribute to the creation of long-term vendor contracts, rebate plans, and growth incentives to drive cost efficiency.
Review analysis from the Global Sourcing Operations team on vendor and supplier price increases, evaluating their net impact against rebates.
Develop and implement negotiation tactics to mitigate price hikes, utilizing Medline’s volume, sourcing tools, and exploring options such as dual sourcing or engaging new global vendors.
Develop and execute a risk profile for each sourced country.
Consider multiple country sourcing, dual sourcing, and geopolitical factors.
Recommend vendors based on that strategic risk assessment Manage a broad mix of product categories and become the subject matter expert on product requirements, manufacturing processes, raw materials, and other key value drivers.
Analyze and evaluate cost inputs to contribute to cost optimization efforts and drive best-cost outcomes for Medline.
Evaluate sourcing strategies for domestic versus import suppliers, assessing factors such as cost, quality, and lead time.
Conduct Make vs.
Buy analysis for sourced products to identify the most cost-effective and efficient solutions.
Assist in the creation and implementation of a global sourcing strategy to drive vendor performance.
Including vendor allocation optimization, re-sourcing and cost containment/reductions for assigned categories.
Provide insights based on market research and supplier performance to help optimize the strategy.
Identify new cost-savings opportunities within the product category to drive GM growth.
Support the identification and implementation of Medline-branded opportunities and assist in negotiating long-term deals with both domestic and import suppliers to secure favorable pricing and terms.
Work collaboratively with Medline Shanghai, Supply Chain, Quality and Product Management teams to maintain and develop vendors and products to reduce supply risk and ensure a healthy supply chain.
Manage activity for Medline part and vendors numbers Establish new part numbers for supplier moves, packaging optimization and PIR's.
Work closely with the reorder buying group to address ongoing issues with problem suppliers when initial communication efforts have failed.
Help analyze the situation, gather necessary data, and facilitate discussions to find resolutions and improve supplier performance.
Minimum Job Requirements: Education Bachelor’s degree Work Experience At least 3-5 years of sourcing experience.
Knowledge / Skills / Abilities Experience leading category strategies, supplier relationship management, sourcing initiatives.
Experience negotiating with outside vendors, including negotiating contracts, prices and reconciling differences.
Experienced in documenting procedures and internal controls.
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience controlling and coordinating concurrent projects, competing priorities and critical deadlines.
Ability to work across multiple time zones and locations.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $85,000.00
- $128,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role will be based out of our Northfield, IL corporate office and will work a hybrid model.
Oversee and manage Product Teams (may have multiple reports including Product Manager and Senior Product Manager levels) for the sourcing, marketing, product development, sales support and financial growth of multiple product categories.
Assist with long-term business and marketing strategy.
Provide subject matter expertise for complex, generally more established product lines, largest divisional product lines, or multiple product categories.
Job Description Responsibilities Negotiate pricing with vendors for raw materials and finished goods.
Visit vendors to develop products and train personnel in all aspects of each product and usages.
Coordinate materials with vendors and develop finished custom items.
Implement marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management Offer solutions for detrimental sales or cost trends.
Analyze sales trends over time and impact of competitive strategies.
Support forecasts and budgets with appropriately detailed marketing plans.
Work with Product Teams, Manufacturing, Purchasing, and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc.
Manage inventory by focusing on eliminating surplus and optimizing SKU count.
Develop and deliver training materials for internal stakeholders, sales forces and customers.
Create sales tools.
Conduct effective market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team.
Travel with sales force to support efforts to convert customers to purchase Medline products.
Provide timely follow up to sales forces by answering product questions via e-mail and phone.
Management responsibilities: Typically manages through multiple Managers and/or Supervisors
- Oversee major projects/programs/outcomes Budget responsibility Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies Provide general guidelines and parameters for staff functioning Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $134,000.00
- $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Title: Customer Service Representative
Location (city, state): Buffalo Grove, IL
Industry: Manufacturing
Pay: $55,000–$58,000 annually
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is hiring for our client, a family-owned manufacturing organization with a small, collaborative office environment. This role is open due to growth and offers the opportunity to join a close-knit team where teamwork, accountability, and customer satisfaction are highly valued.
Job Description:
The Customer Service Representative plays a key role in supporting customers throughout the ordering process while delivering exceptional service. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of orders during peak seasons. The ideal candidate takes ownership of their work and thrives in a fast-paced, hands-on environment.
Key Responsibilities:
- Serve as a primary point of contact for customers via phone and email
- Accurately enter and manage customer orders across multiple systems
- Track orders through completion, ensuring all required details are finalized
- Proactively identify and resolve missing or incorrect order information
- Support the inside sales team with quotes, contracts, and follow-ups
- Manage shared inboxes and prioritize incoming requests
- Deliver consistent, professional service to build strong customer relationships
Qualifications:
- High school diploma required
- 2-3 years customer service or order processing experience required
- Experience in a manufacturing or product-based environment strongly preferred
- Strong phone presence and written communication skills
- High attention to detail with comfort performing manual data entry
- Ability to work across multiple systems and platforms
- Comfortable working in a small office and wearing multiple hats
- Strong critical-thinking skills and ability to move tasks through completion
Additional Details:
- Schedule: Monday–Friday, 8:30 AM–5:00 PM with a 30-minute lunch
- Dress Code: Business casual
- Direct hire opportunity
Perks:
- Supportive, team-oriented office culture
- High-impact role with visibility across the organization
- Comprehensive benefits package and paid time off
- Long-term stability with a growing organization
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
About Goosehead
Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners in Highwood, IL.
Job Summary
The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.
Principal Duties and Responsibilities
The primary responsibility of an Account Executive is to build a book of business through:
- Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
- Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.
Compensation Summary
The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.
Experience and Education
- Passing the state licensing exam, once hired
- Legally authorized to work in the United States
Required Skills and Abilities
- Exceptional written and verbal communication
- Experience in a fast-paced work environment
- B2B or B2C sales experience or related college major
- Competitive attitude
- Networking abilities
- Entrepreneurial spirit
- Problem-solving mentality
- Self-motivated, hands on, self-starter mindset that can do the work
- Strong time management
- Strong attention to detail and organization
Benefits Summary
- Benefit offerings vary per agency*
This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.
To learn more about our job opportunities, apply here. We look forward to speaking with you!
Role & Responsibilities:
Identify, initiate, and develop new business across all of our core competencies,
Engage with clients that provide sustained and profitable revenue streams across multiple services.
Develop and execute a business plan that will achieve sales quota and budget as defined by the company.
Work closely with local, regional, and international operations staff to ensure customers’ needs and expectations are met.
Provide multiple logistics solutions for numerous entry points into accounts within our core competencies.
Update and manage all sales opportunities and activity into SalesForce.
Other duties as assigned by management.
Qualifications:
Bachelor’s degree preferred or equivalent work experience.
Minimum 10 years freight forwarding sales experience; operational freight forwarding experience a big plus!
Proven successful selling ability in a commission environment.
Strong negotiating skills with a strong business acumen.
Must be able to pivot and adapt to rapid and frequent changes addressing the needs of clients and goals of MEC.
Strong problem-solving skills with ability to develop new ideas and innovative solutions.
High drive and energy to manage multiple accounts while looking for new business opportunities.
Strong time management, organizational, and analytical skills.
Enthusiastic and passionate desire for continuous personal and professional development, training, and team building.
Strong business acumen with a keen aptitude to quickly assimilate new information.
Excellent organization, analytical, written, and oral communications skills.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Ability to think creatively and strategically to solve complex problems.
Must be a confident self-starter who can develop effective business relationships, both internally and externally.
Candidates must be self-motivated, customer service oriented, and eager to ensure the success of MEC.
Ability to function independently, with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment.
Excellent computer knowledge, advanced Microsoft Office proficiency.
MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.