Information Technology Jobs in Wethersfield, CT

Job Title: Salesforce Developer with Agentforce

Location: Hartford, CT

Employment Type: Contract

About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.

• SalesForce developer positions open, require SalesForce and Agentforce skills for all these positions. All onshore positions are in Hartford and are Contract to Hire positions. Let mem know if there are questions.
• Required Salesforce Platform Developer 1 (PD1) Certification
• Required Agentforce Specialist Certification
• Required 5 years of SFDC Developer experience with SalesForce Technologies Salesforce CRM, Apex Language, Apex Classes, Apex Triggers, SOQL, Visual Force Pages, Workflow & Approvals, Dashboards, Custom Objects, Package Installations, Email Templates, Formulas, Validation Rules, AppExchange Apex Data Loader, Roles & Profiles
• Required 1+ years of Salesforce Lightning web component development experience.
• Required 5 years of experience with Programming languages APEX, Core Java, Java Script.
• Required 5 years of experience working with tools IDE, Apex Data Loader and ANT, AutoRABIT preferred.
• Required Experience in Agentforce building AI agents
• Required experience in Agile methodology with preferred experience in SAFe methodology
• Required good communication and collaborative skills
• Required experience working in onshore/offshore support model collaborating work with offshore teams.
• Preferred experience working with GitHub, RTC, automation tools.
• Preferred experience IVR Technologies like AYAYA, CISCO, Chatbot etc.

Employment Practices:

EEO, ADA, FMLA Compliant

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check. Applicant information will be handled in accordance with VLink's privacy policy.

Position: Salesforce Developer

Location: Hartford CT, USA (Hybrid)

Duration: Long Term Contract

Experience Required

• 6+ years relevant experience in working on various salesforce engagements as Salesforce Developer.
• Good exposure on Aura framework, Lightning Experience, Lightning app builder, Lightning component framework, LWC.
• Good exposure on core apex, triggers, flows, & hands-on experience in complex Integrations (REST/SOAP), etc.
• Experience in data migration using Import wizard, Apex Data Loader.
• Required 3-5 years of experience with Programming languages APEX, Core Java, Java Script.
• Experience in implementing Salesforce Agentforce in larger engagement.
• Collaborate and interact with stakeholders to establish-client business needs and develop the code.
• Experience in application development and integration using different design patterns
• Functional understanding of different cloud products like Sales, Service, Community, etc.
• Preferrable Preferred experience working with GitHub, RTC, automation tools.
• Preferred experience IVR Technologies like AYAYA, CISCO, Chatbot etc.
• PD1 Certification is must.

FUNCTION:

In an assigned area or cell, under general supervision perform complex polishing and finishing operations of exacting tolerance on production or overhaul and repair parts. Parts are typically at or near final stages of the manufacturing process, with tight tolerance limits, requiring intense period of concentration for extended periods of time.

TYPICAL DUTIES:

• 
  
• Work from drawings, sketches, computer-generated information and verbal instructions to plan the polishing, finishing or re-work operation to be performed.
  

• 
  
• Must be capable of following standard finishing applications in order to achieve dimensional integrity and required finish characteristics.
  

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• Must have comprehensive understanding of the material characteristics being worked on in order to determine the appropriate wheel, grit, compound or abrasive texture to use in order to achieve desired finish and dimension.
  

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• Perform precise chamfering operations on parts, without damaging other critical part dimensions
  

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• Work from quality review and corrective work documents to repair or rework parts.
  

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• Use precision measuring instruments in order to gage various critical dimension and tolerance limits, in accordance with established parameters or blue print requirements.
  

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• Performs temporary part marking and In process transfer marking operations using Vibro Engraving, Electro-chemical Etch, or Ink Stamp, methods with suitable legibility to meet drawing or customer specification requirements
  

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• Actively participate in various aspects of Lean production and Continuous Improvement projects that drive efficiency improvements.
  

• 
  
• Must work safely at all times. Participate in safety improvement initiatives by raising any safety concerns and helping to come up with corrective actions.
  

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• Refer difficulties to leader or supervisor as appropriate.
  

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• May be assigned to carry out tasks, not specifically listed, within the scope and skill level of this job description in support of department or cell objectives and to develop individuals' skills.
  

This position is currently accepting applications.

Apply Now

ACCOUNTABILITY:

This position includes acting as a change agent in developing, introducing, and administering new or assigned suppliers, related to purchasing matters. It also consists of implementing measures to improve company/supplier relations, and ensuring compliance with related contracts or agreements.

This position deals with day-to-day handling of time critical customer product, at times requiring independent action, as well as the ability to follow specific guidelines in administration of contracts or agreements.

TYPICAL DUTIES (May include, but are not limited to the following):

• 
  
• Establishing contacts and releasing PO's with suppliers, identification and qualification of new sources of suppliers, quoting, supply side monitoring of suppliers: lead-times, capacity, delivery, cost, quality, reverse auction.
  
• Coordinating with MRO/tooling & product suppliers on the supply needs (requires interaction with division managers.
  
• Execution and interaction in material supply chain coordination within the division and with external suppliers.
  
• Identifying and planning integration of MRO materials and supplies into the shop based on knowledge of the kanban replenishment issues.
  
• Managing the shipping and receiving aspects within the division, calling in outside trucking firms, managing day to day shipping requirements.
  
• Provide and request information from suppliers, vendors, transportation specialists and other sources, as applicable.
  
• Review data and information, conduct basic analyses and provide assistance to more experienced staff in more complex matters.
  
• Review terms and conditions of contracts and agreements to determine compliance with regulations and Company policy.
  
• Work closely with other groups involved in various aspects of supply chain management and transportation to ensure meeting schedules, and inform senior staff of potential problems.
  
• Strive for continuous improvement in such matters as cost, quality, and responsiveness to customers.
  
• Inventory management: determining inventory requirements and maintaining adequate stocks and supplies.
  
• Developing and implementing state of the art methods and practices to reduce requirements for storage facilities and space and reduce associated costs.
  

COMPLEXITY OF TASKS:

Under supervision, perform routine duties in support of Purchasing and Logistics. Requires strong working knowledge of computer based programs, and ability to communicate effectively and resolve routine problems. Requires basic understanding of standard supply management and transportation functions and of related policies. Requires interfacing and effective communication with other groups regarding various aspects of the procurement process.

Experience in Aerospace industry preferred.

Associate Degree or 2 to 5 years of related experience, or a combination of education and experience, and/or demonstrated accomplishments

This position is currently accepting applications.

Apply Now

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

Based in the Hartford, Connecticut area, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office (to visit local businesses).

• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs (90%)
• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs (10%).
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help market, sell and grow local business market share
• Defend small business America and the American Dream
• Hunt for new business (90%), as well as take care of existing clients (10%)
• Become a SaaS (Software as a Service) expert
• Receive world-class training (8 weeks virtual)
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on-target earnings (OTE) for this role, which includes base salary and incentives, is $148,600 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

Investment Tax Accountant - Special Projects & Strategic Initiatives
Investment Taxes, Corporate Tax Department

Full-Time

Boston MA, New York NY, or Springfield MA

This is an individual contributor role.

The Opportunity

As an Investment Tax Accountant in the Investment Tax group, you will work in a dynamic and collaborative environment, primarily supporting securities tax operations, including system and process efficiency and enhancements, and you will support projects and strategic initiatives for other investment types, such as partnerships, real estate, and derivatives. The ideal candidate will have a convergent skillset of technical tax, accounting, and system proficiency, experience navigating large data sets, excellent communication skills, and the ability to partner effectively with tax colleagues, finance organization teams, and across the broader investment ecosystem. This position, in collaboration with cross-functional teams, will be responsible for analyzing securities transactions and processes to ensure accurate tax outcomes are achieved and a reliable control environment is maintained.  Further, this position will participate in investment initiatives or project tracks to develop, enhance, and automate tax processes, and onboard significant transactions, new mandates, and tax legislation involving investments.

The Team

As an Investment Tax Accountant, you will be a member of the Investment Tax team within the Corporate Tax Department, part of MassMutual’s Controllers Organization. The Corporate Tax Department is comprised of high-performing, collaborative, and agile tax professionals who are motivated by challenging work that delivers sustained value and a culture of accountability. Team members are focused on continuous improvement and transforming the department through innovative solutions that align with the finance organization’s strategic goals and initiatives.

The Impact

The Investment Tax Accountant will help develop and execute Investment Tax goals and initiatives. Your responsibilities will include:  

• Monitor and track tax data quality and performance of securities tax results tracked in the Eagle processing system and compare to general ledger results.
• Participate in daily, cross-functional Eagle operational governance meetings and other discussions that analyze and track system issues and changes in securities across the investment data ecosystem.
• Participate in testing of Eagle software upgrades to ensure changes are applied accurately and existing software continues to operate as intended.
• Ensure accurate tax basis is maintained for investments tracked in Eagle and accurate rules are applied as intended to exception situations.
• Understand and analyze differences between the tax basis and Statutory or GAAP basis of accounting for various investment types.
• Assist in reviewing new investment transactions for securities, partnerships, LLCs, and derivatives to determine correct tax treatment and how to efficiently operationalize.
• Assist in executing various tax internal controls for investments.
• Reconcile deferred tax balances for securities investments, collaborating with the securities tax operations team.
• Assist in preparing wash sales analysis.
• Assist in maintaining tax planning strategies involving investments.
• Assist in analyzing exchange transactions to determine if taxable or non-taxable.
• Assist in analyzing tax cash flows on structured securities to achieve correct processing of tax amortization in Eagle.
• Stay current with tax law changes in general and impacting investments.
• Proactively identify and implement process improvements, increase automation, and enhance digital analytics using existing and emerging technology solutions.

The Minimum Qualifications

• Undergraduate degree in Accounting/Finance or related field
• 6+ years of tax experience, preferably in public accounting or financial service environments.

The Ideal Qualifications

• Master’ degree in Taxation and/or CPA a plus.
• 8+ years of tax experience, preferably in public accounting or large financial services environments.
• Experienced tax and accounting technical knowledge, including tax code and regulations and GAAP accounting under ASC 740. Experience with Statutory Accounting Principles a plus.
• Education and/or experience utilizing business intelligence applications, such as Alteryx, highly desirable.
• Comfortable working with investment systems platforms, a data-intensive environment, and data interfaces between ERP and tax systems.
• Understanding of tax treatments of various securities transaction types.
• Experience with tax transactions, accounting and reporting for investment types other than securities, including partnerships, LLCs, real estate debt and equity, derivatives.
• Proficient Excel skills and workpaper organizational ability, integrating systems and analytical results.
• Excellent written and verbal communication skills.
• General knowledge of corporate taxation to understand how investments fit into larger tax compliance, reporting and audit frameworks.
• Some experience with U.S. tax aspects of non-U.S. transactions, issues, and reporting (e.g. PFICs, CFCs, foreign partnerships, foreign disregarded entities, withholding taxes).
• Experience with large, multidisciplinary projects that impact tax (e.g., ERP implementations, tax co-sourcing engagements, finance transformations).
• Conversant in Financial and Accounting Systems, such as SAP.
• Ability to identify issues and recommend effective solutions.
• Extremely organized, detail-oriented, and demonstrated ability to effectively prioritize and multi-task in a continually evolving environment.
• Ability to utilize project management tools and best practices to organize and prioritize tasks.
• Proven ability to collaborate cross-functionally and influence outcomes.
• Exhibits intellectual curiosity to seek and broaden knowledge and understanding beyond the core responsibilities of the position.

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Corporate Tax Department 

• Focused one-on-one meetings with your manager 

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups 

• Access to learning content on Degreed and other informational platforms 

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits 

#LI-CR37

#LI-MM1

Saint Francis Hospital and Medical Center a member of Trinity Health Of New England, a leader in Rehabilitation Care, has an amazing opportunity for an Inpatient Physical Therapist who has a desire to use the latest techniques and technologies to provide a comprehensive and compassionate care strategy to our patients.   

The Physical Therapist will be working in our Inpatient Acute Care Unit collaborating with providers to treating patients in hospital setting.  The PT will conduct evaluations, perform treatments, and provide recommendations to improve mobility and prepare for discharge.

What will you do: 

• Evaluates, directs, plans, and treats to help clients achieve a maximum level of functional independence.
• Work in a fast-paced environment with ongoing collaboration and communication with staff, patients, and families.
• Develops and carries out a variety of techniques and modalities to provide individualized treatment appropriate to established goals. 
• Modifies treatment plans and goals due to changes in client status and capabilities.
• Provides appropriate information regarding client status to patient, family, treatment team and other professionals in a clear and concise manner.

Requirements:

• Graduate of an accredited program in Physical Therapy
• Current State of CT license.
• Must have the ability to communicate effectively both orally and in writing.  This may include explaining clinical, technical and diagnostic procedures to clients and their families, counseling patients and their families and enforcing policies and regulations in difficult situations.

Highlights

• PER DIEM
• Flexible Schedule
• Mission Drive Team Environment
• Engaged leadership.
• Competitive Compensation

Facility Information

Saint Francis Hospital has been an anchor institution in Connecticut since 1897. Saint Francis, a member of Trinity Health Of New England and Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Saint Francis Hospital, a Level 1 Trauma Center, is a 617 bed hospital and a major teaching hospital. Other Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, and the Smilow Cancer Hospital.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Saint Francis Hospital and Medical Center a member of Trinity Health Of New England, a leader in Rehabilitation Care, has an amazing opportunity for an Inpatient Physical Therapist who has a desire to use the latest techniques and technologies to provide a comprehensive and compassionate care strategy to our patients.   

The Physical Therapist will be working in our Inpatient Acute Care Unit collaborating with providers to treating patients in hospital setting.  The PT will conduct evaluations, perform treatments, and provide recommendations to improve mobility and prepare for discharge.

What will you do: 

• Evaluates, directs, plans, and treats to help clients achieve a maximum level of functional independence.
• Work in a fast-paced environment with ongoing collaboration and communication with staff, patients, and families.
• Develops and carries out a variety of techniques and modalities to provide individualized treatment appropriate to established goals. 
• Modifies treatment plans and goals due to changes in client status and capabilities.
• Provides appropriate information regarding client status to patient, family, treatment team and other professionals in a clear and concise manner.

Requirements:

• Graduate of an accredited program in Physical Therapy
• Current State of CT license.
• Must have the ability to communicate effectively both orally and in writing.  This may include explaining clinical, technical and diagnostic procedures to clients and their families, counseling patients and their families and enforcing policies and regulations in difficult situations.

Highlights

• PER DIEM
• Flexible Schedule
• Mission Drive Team Environment
• Engaged leadership.
• Competitive Compensation

Facility Information

Saint Francis Hospital has been an anchor institution in Connecticut since 1897. Saint Francis, a member of Trinity Health Of New England and Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Saint Francis Hospital, a Level 1 Trauma Center, is a 617 bed hospital and a major teaching hospital. Other Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, and the Smilow Cancer Hospital.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Saint Francis Hospital and Medical Center a member of Trinity Health Of New England, a leader in Rehabilitation Care, has an amazing opportunity for an Inpatient Physical Therapist who has a desire to use the latest techniques and technologies to provide a comprehensive and compassionate care strategy to our patients.   

The Physical Therapist will be working in our Inpatient Acute Care Unit collaborating with providers to treating patients in hospital setting.  The PT will conduct evaluations, perform treatments, and provide recommendations to improve mobility and prepare for discharge.

What will you do: 

• Evaluates, directs, plans, and treats to help clients achieve a maximum level of functional independence.
• Work in a fast-paced environment with ongoing collaboration and communication with staff, patients, and families.
• Develops and carries out a variety of techniques and modalities to provide individualized treatment appropriate to established goals. 
• Modifies treatment plans and goals due to changes in client status and capabilities.
• Provides appropriate information regarding client status to patient, family, treatment team and other professionals in a clear and concise manner.

Requirements:

• Graduate of an accredited program in Physical Therapy
• Current State of CT license.
• Must have the ability to communicate effectively both orally and in writing.  This may include explaining clinical, technical and diagnostic procedures to clients and their families, counseling patients and their families and enforcing policies and regulations in difficult situations.

Highlights

• PER DIEM
• Flexible Schedule
• Mission Drive Team Environment
• Engaged leadership.
• Competitive Compensation

Facility Information

Saint Francis Hospital has been an anchor institution in Connecticut since 1897. Saint Francis, a member of Trinity Health Of New England and Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Saint Francis Hospital, a Level 1 Trauma Center, is a 617 bed hospital and a major teaching hospital. Other Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, and the Smilow Cancer Hospital.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Provides Planned Maintenance (PM), safety testing, repairs, calibration, installation, routine and emergency service to general and various specialized diagnostic and therapeutic medical equipment, as assigned by the Clinical Engineering (CE) Manager.

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Performs PM procedures on multiple types of general and specialized clinical equipment.

Performs PM procedures using manufacturer’s recommendations, standards or code requirements, as well as industry acceptable processes as guidelines.

Performs corrective maintenance procedures including diagnosing problems using thermodynamic, electronic/electrical, mechanical, pneumatic, hydraulic, and/or other sciences and documents results of activities performed to comply with all regulatory and standard requirements.

Notifies equipment users, CE Managers, and Regional Director of repair status and delays as necessary.

Interacts with clinical staff to understand and resolve operational problems in scheduling and completing PM procedures while minimizing interference to hospital departments.

Determines need for replacement parts and supplies, selects the most cost effective source, and submits properly completed parts request using established policies and guidelines.

Completes corrective and planned maintenance work order documentation per policy.

Promotes teamwork by keeping others informed, participating effectively in group decision making, works to accomplish team objectives and projects, and solicits feedback about one's effectiveness as a team member.

Continually improves processes by seeking ways to eliminate and reduce waste.

Has authority (based on department guidelines)  to order parts and supplies required for emergency service or repair  of medical equipment. Recommends test equipment and spare equipment parts to the CE Manager or Lead Technician.

Provides on-call service coverage after normal business hours on a rotating basis, as assigned.

Provides assistance and training to Bio-Medical Equipment Technician I as assigned by Clinical Engineering Management.

May be assigned duties as Lead Bio-Medical Equipment Technician, as needed.

Performs other duties as assigned or requested by the CE Manager.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Associates of Applied Sciences degree in medical electronics, electronic technology or related field, including comparable military training or an equivalent combination of education and experience. CBET certification preferred.

Three (3) to five (5) years' experience  performing corrective and planned maintenance on medical devices and/or clinical support equipment. 

Must have a basic understanding of anatomy, physiology, and medical terminology.

Working knowledge and ability to use basic hand tools and  test equipment specific to the field.  Ability to train CE associates  on use and application of select test equipment.

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, CAHO, EOC, FDA and other specific regulations and standards pertaining to clinical equipment service and repair.

Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health, Ministry Organizations, and  Clinical Engineering. 

Ability to operate complex test equipment, analyze and interpret information provided by equipment and clinical staff to determine equipment operational condition.

Must have basic understanding of personal computer operation, applications, and ability to input data using keyboard.  Technician must be able to follow complex written instructions, perform tasks and document actions taken.

 Strong customer service communications skills are required to interact with hospital personnel and vendors to achieve positive outcomes. .

Ability to provide or coordinate in-service training to clinical/professional staff on medical device operations and safety functions.

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to job duties.

Must be able to adapt to frequently changing work priorities.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.