Information Technology Jobs in Westland
331 positions found — Page 3
Will be responsible for managing medium to large work teams in a fast paced, manufacturing environment. The Production Group Leader is responsible for team safety; building and motivating teams; delivering quality to the customers.
Promotes, educate, communicates and follow up on safety initiatives and culture
Create a highly engaged team
Supervise medium/large team in production environment
Responsible for ensuring proper training, development and evaluation of team members to promote highly effective teams.
Lead Global Manufacturing Systems processes and serve as a resource supporting launch and pilot activities
Improve the body shop operations through problem solving and continuous improvement initiatives
Maintain a good working relationship and communicate across all team members and departments
Achieve Safety, People, Quality, Responsiveness, Cost, Environment key performance indicators supporting the Business, Plan, Deploy (BPD).
Meet first time quality metrics and Built in Quality (BIQ) IV requirements
Complete administrative tasks such as timekeeping and maintains departmental records and reports.
Meet production cost schedules by supporting Production’s ability to ‘Build in Station.”
Ability to work any shift and overtime as required
Candidate Requirements
• Degrees or certifications required
• Years of experience required
• Technologies/depth of technologies required
• Any preferred schools/companies
Highest level of Education: High School Diploma and or GED.
Stack-ranked by importance
1 Need to have Automotive Manufacturing and body shop experience at least 3 years of experience
2 Managerial Courage and Hold members accountable. Working with union
3 Computer literate
STACK Cybersecurity is hiring a disciplined, high-energy Outside Sales Representative to drive new recurring revenue growth.
This is not a traditional sales job.
We operate under the TruMethods Outside Sales Framework, meaning our sales professionals act as business advisors who help organizations rethink how they approach cybersecurity, risk, and technology investment.
We don’t compete on price. We create separation through business impact conversations.
If you’re looking for a role where process, coaching, and performance drive your income, this could be a strong fit.
Important: This is a Production Sales Role
Successful candidates are comfortable with:
- High outbound prospecting activity
- Building pipeline through cold outreach and networking
- Structured sales process execution
- Being measured on controllable sales metrics
If you prefer roles focused primarily on account management, inbound leads, or order taking, this position will not be a good fit.
Compensation
Base Salary: $65,000
On-Target Earnings (OTE): $90,000 – $130,000+
Compensation is tied directly to new Monthly Recurring Revenue (MRR) growth.
- Commission paid on new MRR only
- No commission on hardware, projects, or one-time revenue
- No residual or annuity commission structure
Annual Production Target
- $40,000 net new MRR annually
- $5,000 monthly new MRR target
Success in this role is driven by consistent activity, disciplined pipeline management, and process execution.
What You'll Be Responsible For
Prospecting & Pipeline Development
- High-volume outbound prospecting
- Building and managing a disciplined sales pipeline
- Generating qualified First Time Appointments (FTAs)
Consultative Sales Conversations
- Identifying business impact pain, not just technical issues
- Reframing how organizations approach cybersecurity and technology risk
- Building trust with executives and decision-makers
Sales Process Execution
Our OSRs follow a structured discovery process that includes:
- Setting the Stage
- Identifying End-Result Pain
- Addressing Money and Decision
- Creating Sales Separation
- Reaching “The Door” before presenting
We believe great salespeople deserve transparency about expectations.
This role requires consistent activity to build pipeline and opportunity flow. Typical monthly expectations include:
Prospecting
- 750 outbound calls
- 15 prospects added to the pipeline
Opportunity Creation
- 5 outbound FTAs scheduled
- 3 referral-based FTAs
Relationship Development
- 3 networking events
- 5 Center of Influence (COI) meetings
Execution
- 25 attended FTAs
- $5,000 closed MRR target
Candidates who succeed in this role enjoy building pipeline through disciplined outreach.
New hires follow a structured 90-day onboarding program designed to build both sales skill and production readiness.
Location: Denver/Detroit/Minneapolis/Houston/Atlanta
About Neilsoft
Neilsoft (Established in 1993) is a global Engineering Services, Software, and Products company. We engage with clients in the Construction, Process & Manufacturing industry to help them enhance their project efficiency, increase technology adoption & achieve digital transformation by leveraging our own intellectual properties, proprietary work methodology, and Industry-specific engineering tools & emerging technologies (IoT, AR, VR, Data Analytics, AI / ML, Vision System, etc.) Our strength lies in our ability to integrate domain, platform, and technical skills while delivering superior value and quality to our clients. Our rich and proven international experience in handling multi-disciplinary & multi-sectoral projects, helps us deliver integrated services & solutions for our clients across the globe. Our engineering teams seamlessly integrate into our client's in-house engineering/product development team & environment and act as a virtual extension of their engineering enterprise. We are headquartered in Pune (India), and services clients across USA, Canada, Europe, Middle East, Asia-Pacific and India through our local offices.
Position Summary
As a Sales Executive / Territory Account Manager at Neilsoft, you will be responsible for managing and expanding a portfolio of clients within a defined territory. This role involves generating new business for architecture and engineering services (BIM, Structural Engineering, MEP Services), developing strong client relationships, and executing strategic sales plans to meet and exceed revenue targets.
Key Responsibilities
• Generate new business for architecture and engineering services including BIM, Structural Engineering, and MEP Services.
• Develop and maintain relationships with Architects, Consultants, and Contractors to support their projects.
• Identify and prioritize target accounts, generate a prospect funnel, manage the sales cycle, and close business opportunities.
• Create and execute strategic sales plans to achieve business and revenue targets.
• Manage the complete sales process for new business opportunities in assigned geographies/accounts.
• Identify unmet client needs and workflow challenges using a consultative sales approach.
• Strategically present solutions and demonstrate the value of Neilsoft’s services.
• Lead sales discovery sessions, develop compelling presentations and proposals.
• Collaborate with internal teams to develop and execute account strategies.
• Utilize to document activities, create proposals, process orders, and
forecast sales.
• Consistently meet or exceed monthly sales targets.
Ideal Candidate Profile
• Proven experience in sales or project management within architecture/engineering services.
• Demonstrated ability to achieve sales goals in a fast-paced, high-growth environment.
• Experience across the full sales cycle in an outsourcing/off-shoring business model.
• Self-motivated, results-driven, and capable of working independently.
• Strong interpersonal and communication skills with the ability to engage stakeholders at all levels.
• Familiarity with Salesforce and other sales enablement tools is a plus.
Education & Experience Requirements
Diploma or degree in business, other related fields, or equivalent work experience.
Key Competencies
• Strong business acumen and ability to manage the full sales cycle.
• Excellent organizational and prioritization skills.
• Ability to manage multiple internal and external stakeholders.
• Proficiency in Microsoft Office Suite, Salesforce, and other sales platforms.
• Driven, self-motivated, and goal-oriented with a growth mindset.
• Proactive, coachable, and adaptable to industry changes.
• Team-oriented with a competitive spirit.
Key Performance Indicators (KPIs)
• Effective engagement with customers via various communication channels.
• Consistent growth in the sales opportunity pipeline.
• Achievement of monthly and quarterly sales quotas.
Travel Requirements
This position requires up to 20% travel, including air travel and overnight stays. A valid driver’s license and the ability to legally enter both Canada and the US are required.
Why Join Us
• Be part of a startup-minded team supported by a global enterprise.
• Opportunities for international career growth and development.
• Direct access to executive leadership, mentorship, and career pathing.
• A culture that values resilience, ownership, curiosity, and success.
• Competitive compensation, benefits, and travel opportunities.
Other Duties
This job description is not exhaustive and may be subject to change. Duties, responsibilities, and activities may be modified at any time with or without notice.
Anglin Civil is a leading provider of earthmoving services with a solid foundation built on refined founding principles. Our commitment to delivering superior work and cost-effective solutions has firmly established us in full-scale heavy civil project management and construction. With a highly skilled team of management professionals, engineers, surveyors, and operators, we maintain a customer-focused approach to every project. Equipped with a robust inventory of state-of-the-art heavy equipment, Anglin Civil consistently delivers innovative and quality-driven services to meet the growing demands of the industry. We continue to lead the way in providing a diverse range of services, driven by technological advancements.
This is a full-time, on-site role for a Human Resources Manager, based in Livonia, MI. The Human Resources Manager will oversee and manage all human resource functions including recruitment, onboarding, employee relations, compliance, and training and development. Additional responsibilities include developing HR strategies aligned with the organization's goals, maintaining employee records, managing payroll and benefits administration, and ensuring adherence to labor laws and regulations. The role requires collaboration with various teams to foster a positive workplace culture and support the growth and development of employees.
- Human resources management experience, including recruitment, onboarding, and employee relations management
- Strong understanding of compliance, labor laws, and benefits administration
- Proficiency in HR software, data management systems, and relevant technology
- Exceptional organizational, time management, and leadership skills
- Excellent communication, problem-solving, and interpersonal skills
- Bachelor's degree in Human Resources, Business Administration, or a related field (HR certification is a plus)
- Previous experience in the construction or heavy civil industry is advantageous but not required
The Headhunters have been engaged by an automotive Tier 1 multinational supplier in Metro Detroit to recruit an experienced Executive Assistant for its CEO. Candidates must have at least 8 years experience in a large organization serving highly mobile individuals, and ideally with exposure to investor groups and board members. This is a hybrid role and this position has diverse responsibilities including gatekeeping, prioritizing calendar events, making travel arrangements, project management to go along with assisting with communications and correspondence. Our ideal candidate is technology savvy, emotionally intelligent, thoughtful, assertive and an excellent writer. Compensation is based on experience and can go up to $150k base for the right candidate, plus bonus and exceptional benefits.
Responsibilities:
- Coordinate and organize both internal and external projects, events, and initiatives.
- Prioritize and manage multiple tasks with high organization and exceptional attention to
- detail and deadlines.
- Proactively the CEO’s time and availability by managing risks and surprises with careful
- planning and backup alternatives
- Manage a jam-packed executive calendar for a highly mobile international traveler,
- including travel arrangements.
Qualifications:
- Minimum 8+ years of executive administrative experience
- Bachelors degree required
- High technology proficiency in MS Office (Word, Excel, PowerPoint), and ideally on the
- bleeding edge of AI and other productivity tools
- Strong and clear written and verbal communication
- Positive attitude, professional appearance and demeanor
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
- Customer Interactions:
- Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
- Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.
- Quality Service:
- Uphold the organization's philosophy of extraordinary customer relations.
- Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.
- Problem Resolution:
- Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
- Document all member interactions meticulously following established procedures.
- Healthcare Knowledge
- Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
- Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.
- Operational Excellence
- Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
- Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.
- Performance Metrics:
- Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.
- Compliance and Ethics:
- Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
- Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
- Tools and Systems:
- Use multiple systems/screens while assisting callers effectively
- Navigate CRM, EMR/EHR, and ticketing platforms effectively
What You Bring:
- Experience:
- Fluency in both Spanish and English (spoken and written) is required.
- Minimum of two (2) years of customer service or healthcare member-interaction experience.
- Previous call center experience and/or prior experience in the health insurance industry (preferred).
- Education:
- High School Diploma or GED required.
- Skills:
- Outstanding written and verbal communication skills.
- Proven analytical and problem-solving abilities.
- Ability to respond concisely and clearly to customer queries.
- Strong critical thinking and problem-solving skills.
- Typing speed of at least 35 WPM with a 5% or lower error rate.
Success Factors for Working from Home
- To thrive in this remote role, you'll need:
- Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.
- Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
- Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.
- Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
- Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
- Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
- Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
- Adaptability: Ability to adapt to changing technologies and procedures while working remotely.
What You Will Get:
- Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
- Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
- Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
- Career Growth: Abundant advancement opportunities within the organization.
- Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
- Unique Perks:
- Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
- Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.
Join Our Team:
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
**Up to $25,000 Sign on Bonus, based on relevant experience**
DMC Sinai-Grace Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
Benefit Statement:
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.
Note: Eligibility for benefits may vary by location and is determined by employment status
Summary Description
In addition to the staff nurse role, assumes shift responsibilities for the care delivery team. Assists in coordinating the provision of care through assigning and scheduling staff, as well as prioritizing, delegating and evaluating patient care. Assists in evaluating patient care provided by nursing staff. Assists in Process Improvement activities. Works with the interdisciplinary team to problem-solve system and unit-based issues. Provides input into nursing staff performance appraisals. Assists with Staff Educational requirements as needed. Participates in activities pertinent to the unit and hospital Demonstrates own commitment to personal and professional goals. The Clinical Coordinator will supplement staffing under direction of Administrative Director and/or Clinical Manager.
The Clinical Care Coordinator takes an abbreviated patient care assignment in order to assure the leadership responsibilities are fulfilled.
1. Functions as lead and resource person for nursing personnel. Acts as a clinical resource person and assists clinical manager in planning and facilitating staff meetings and staff development.
2. Collaborates with manager in prospective monitoring of the schedule to assure adequate nurse-patient ratio on a given shift. Reviews monthly schedule, communicating with staffing office regarding staffing changes.
3. Facilitates shared decision making among staff. Facilitates unit throughput on given shift to improve LOS (Length of Stay).
4. Coordinates/provides in-service programs to assist staff to maintain or enhance their competence in fulfilling job responsibilities based on identified needs of patient care personnel.
5. May assist manager with interview, selection, retention, mentoring, and evaluation of staff.
6. Participates in development of policies, procedures and standards for the department.
7. Assists with department Process Improvement and Peer Review.
1. Associates Degree/Diploma required. BSN preferred.
2. Licensed to practice as a Registered Nurse by the state of Michigan.
3. One to two years of progressively more responsible experience with evidence of increasing leadership abilities.
4. Demonstrated ability to prioritize work, delegate to others and facilitate processes.
5. Minimum Level 6 of the Promoting Excellence Performance Criteria, if an internal candidate, preferred.
6. BLS required, ACLS preferred.
Facility Description:
DMC Sinai-Grace Hospital is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children’s Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children’s Hospital of Michigan, Children’s Hospital of Michigan - Troy and six ambulatory sites.
EEO Statement
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations
Job: Nursing
Primary Location: Detroit, Michigan
Facility: DMC Sinai-Grace Hospital
Job Type: Full Time
Shift Type: Night
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:
LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Job SummaryField based position to train and motivate new and tenured Territory Managers to meet and exceed their segment plans by spending 2-3 full days in the TM's territory, coaching and counseling to areas which need development post TM's participation of initial training period and attendance of corporate training.
Essential Functions- Assist new and tenured TM's with business plan (and other) initiatives to ensure progress along their individual developmental path.
- Collaborate with RM's to identify and coach to areas of opportunity.
- Work collaboratively with Regional Managers to onboard and train new TM's in the most effective way possible.
- Assist TM's to execute POA's as well as other marketing and sales initiatives.
- Regularly conduct weekly scheduled field visits with TM's that coach to achieving objectives set by their RM and AD.
- Implement follow-up to coaching visits as appropriate.
- Proactively provide recommendations that align with business strategies within the region.
- Provide verbal and written follow-up and observation reports that highlight and address TM's strengths and areas for improvement or development.
- Summary reports of FSTS field visit serve as template for the standard for FSTS training and teaching.
- Assess territory with regard to history, territory type, existing prescribers, known territory issues or concerns with TM.
- Proactively assess territory metrics and performance trends to identify areas of focus and/or improvement to achieve goals and objectives.
- Identify and promote TM best practices. Assist TM's to identify opportunities to best utilize tools, internal support resources and marketing materials (AC's, PSR's, Speakers, Mailers, Programs and exhibits).
- Develop tailored training and development strategy specific to each TM following assessment of each TM's current business plan including opportunities, expectations, objectives, implementation, and timeframes.
- Educate and reinforce the need for TM's to adopt and apply the ZOLL Selling Skills methodology and understand the sales cycle.
- Help TM's to establish risk, risk stratify, and handle objections by using relevant data in a conversational manner when meeting with physicians.
- May assist with special projects and other initiatives as assigned.
- Develop, lead and manage regional training and development initiatives-. i.e. Deliver Integrity Behavioral Styles Training to field sales.
- Bachelor's degree or equivalent work experience required.
- Two or more years experience working in clinical environment, sales, and/or training and mentoring role required.
- Experience in the medical products industry and working with physicians preferred.
- Clinical knowledge of/experience with ECG interpretation, basic cardiac anatomy and physiology, etc. preferred.
- Must have a history of success in sales.
- Must have dedicated coaching/training experience.
- Excellent facilitation and presentation skills, able to effectively engage small and large scale audiences with diverse backgrounds.
- Must be comfortable calling on physicians in an office or hospital setting.
- Must be self-directed, work autonomously, and follow company SOP's.
- Ability to edit and create Word documents containing graphics, manage spreadsheets, prepare presentations, send and receive e-mail, obtain information from the internet, etc. Computer Applications: Microsoft Word, Excel, PowerPoint, Access, and Outlook and audio-visual equipment.
- Good communication and phone skills, which includes the ability to communicate effectively and professionally at all levels within the organization as well as directly with TM's, RM's, and AD's.
- Ability to prioritize assignments while working on various projects simultaneously.
- Proficient with small and large scale project management experience with the ability to prioritize assignments while working on various projects simultaneously.
- Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems and make appropriate judgment calls to insure the correct outcome.
- Computer Skills: Computer Applications: Microsoft Word, Excel, PowerPoint, Access, and Outlook and audio-visual equipment.
- Standing - Occasionally
- Walking - Occasionally
- Sitting - Constantly
- Talking - Occasionally
- Hearing - Occasionally
- Repetitive Motions - Frequently
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join us in revolutionizing an entire industry's customer engagement! We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand.
Purpose: A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis.
Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base
Focus is on \"working families\", \"everyday Americans\", \"ordinary citizens\", \"mainstream population\" \"average income households\", providing life insurance products that truly impact people's lives (more information will be provided in the interview).
Team (Culture): USA Today named us a 2024 and 2025 top US workplace
Who are we looking for?
The Director, Enterprise Fraud Strategy & Investigations leads the enterprise-wide fraud prevention and detection strategy across all life insurance products and services. This senior leader will design, implement, and oversee a best-in-class fraud program that ensures regulatory compliance, protects company assets, and preserves stakeholder trust. The Director will partner cross-functionally to influence organizational strategy, drive innovation in fraud analytics, and lead high-impact investigations involving complex financial fraud, insurance fraud, and identity theft.
ResponsibilitiesHow will you contribute?
Fraud Program Strategy & Governance- Develop and oversee the enterprise fraud program including policies, procedures, and governance structures.
- Define the vision, roadmap, and performance metrics for fraud prevention and detection capabilities.
- Ensure alignment with regulatory expectations, industry best practices, and enterprise risk appetite.
- Lead and mentor a team of investigators, analysts, and program managers.
- Build a culture of integrity, accountability, and continuous improvement.
- Establish clear goals and performance indicators to drive individual and team success.
- Oversee complex and sensitive investigations related to claims misrepresentation, application fraud, identity theft, and internal fraud.
- Direct case prioritization, resource allocation, and escalation strategies.
- Collaborate with Legal, Compliance, HR, and Law Enforcement to ensure appropriate resolution and reporting.
- Lead efforts to evaluate, implement, and optimize advanced fraud detection tools (e.g., AI/ML, behavioral analytics, case management systems).
- Oversee the development of dashboards and reporting for executive leadership and board-level committees.
- Champion data-driven decision-making and continuous innovation.
- Serve as the company's subject matter expert and external liaison to NICB, IASIU, regulators, and industry task forces.
- Coordinate with Underwriting, Claims, Operations, and Technology to drive alignment on fraud controls.
- Represent the organization in regulatory reviews, audits, and legal proceedings as required.
- Oversee the design and delivery of fraud prevention training programs across the enterprise.
- Promote organizational awareness through internal communications, campaigns, and leadership engagement.
What do you offer?
- Bachelor's degree in Criminal Justice, Finance, Insurance, or related field; advanced degree or MBA preferred.
- Minimum of 10 years of progressive fraud investigation experience, including 5+ years in a leadership role within the life insurance industry.
- In-depth knowledge of life insurance products, the policy lifecycle, and regulatory frameworks.
- Certifications strongly preferred (e.g., CFE, FCLS, AHFI).
- Experience managing sensitive investigations, preparing executive-level reports, and testifying in legal/regulatory proceedings.
- Expertise in fraud detection platforms and data analytics tools (e.g., SAS, i2 Analyst Notebook, FRISS).
Preferred Attributes
- Law enforcement or regulatory liaison experience is a plus.
- Active involvement in industry fraud prevention organizations and a strong network of investigative contacts.
What can we offer?
- Enjoy a hybrid work environment that promotes work-life balance.
- Comprehensive medical, dental, and vision coverage starting from your first day.
- Employer 401k match and employer contribution to a pension plan.
- Generous PTO and paid parental leave to support your family needs.
Company
Birdstop, Inc. (“Birdstop”, “Company”) builds the next generation of American drones. Birdstop’s recently launched Fealty product line delivers the fastest rapid response drone product ever built - fully compliant with national security regulations and manufactured in-house in Detroit. Enabled by recent breakthroughs in FAA approvals and AI-driven autonomy, Birdstop drones can operate continuously in a fully automated mode without personnel onsite. These systems actively serve our nation's critical infrastructure and public safety organizations with real-time aerial capabilities.
Role
Birdstop is entering a phase of rapid commercial expansion and this role will play a critical part in that. You will be responsible for closing revenue opportunities with both new and existing clients. You will be building assets and having discussions that not only service Birdstop clients and regulators, but also set how the industry itself evolves. You will work closely with the CEO, sales, marketing, and implementation on client engagements as well as building the systems and processes to grow the go-to-market organization.
Candidate
We are looking for someone who can hit the ground running on enterprise sales to new customers. The ideal candidate will have a demonstrated track record of outbound driven sales. Experience driving deals to closing and shortening sales cycles are highly valued. Existing knowledge of the industries we sell into and the technologies we deploy will be preferred. The candidate must be highly responsive and fast to act (measured in minutes and hours) on customer and regulator requests for information. Ability to produce written deliverables quickly and succinctly is a must in this role. The candidate must be able to meet unprecedented problems head on, make sound judgements, and act quickly.
Key Responsibilities
- Identify and target potential clients.
- Experiment and validate sales channels.
- Qualify leads and assess their suitability for product adoption.
- Understand clients' needs, pain points, and goals to provide the right offering.
- Prepare and deliver compelling proposals, presentations, and pitches to potential clients or partners.
- Negotiate terms and agreements to secure new business opportunities.
- Close deals that minimize the steps and effort necessary.
- Achieve or exceed revenue targets and sales quotas.
- Continuously monitor and report on sales pipeline and business development activities.
- Translate customer and regulator needs into actionable work items.
- Ensure work items are feasible from engineering and regulatory perspectives.
- Support on content about Birdstop, including but not limited to case studies, social media posts, website content, and press articles.
Basic Requirements
- 4+ years working in enterprise sales in a fast-growing nimble organization.
- Experience closing deals independently and quickly.
- Familiarity with negotiation of enterprise contracts.
- Strong written communication skills and actual enjoyment of writing.
- Ability to meet rapid timelines and communicate any deviations to timeline expediently.
- Experience as the point person for company presentations, financial models, and other key company materials.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Proven ability to work on multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced, dynamic environment.
- Fluency in written and oral communication with English.
- Work authorization in the United States (no visa sponsorship available).
- Ability to work from Birdstop’s headquarters in Detroit, Michigan.
Preferred Qualifications
- Experience working in the sensors and/or unmanned systems domain.
- Experience working at a fast growth technology startup.
What we offer
- High-trust, high-responsibility mission critical role.
- Strong career growth opportunities as Birdstop scales rapidly.
- Beautiful work facility overlooking the Detroit river.
- Direct exposure to senior leadership and deal strategy.
- Pizza, once a month.
- Extremely hardworking and collegial teammates who care deeply about the mission.
- Opportunity to define the next generation of American manufacturing and aerospace.
Compensation Range
$75,000 - $95,000 Base + Commissions