Information Technology Jobs in Wayne County, MI

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998.

We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.

We partner with Fortune 500 companies to address complex business challenges.

Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.

Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.

Beyond our work, we actively support local communities and non-profits, reflecting our core values.

Join us to be part of a dynamic and impactful global company! Please visit us at to know more .

Skills Required: Angular (v18): Advanced front-end development expertise for building responsive, enterprise-grade web applications.

Python Development: Experience for backend support, automation, or scripting tasks.

Git / GitHub: Strong version control skills and experience with collaborative workflows and CI/CD pipelines.

Skills Preferred: Candidate must be strong in Angular/front-end development.

Python, GCP, GitHub experience is optional now but will help in future growth.

React or Vue.js: Experience with alternative front-end frameworks is a plus.

Experience Required: Engineer 3 Exp: Prac.

In 2 coding lang.

or adv.

Prac.

in 1 lang.

6+ years in IT; 4+ years in development Experience Preferred: Strong Angular Engineer with 4+ years of experience in enterprise UI development.

Backend exposure available if role evolves Education Required: Bachelor's Degree Additional Information: 4 days in the office V2Soft is an Equal Opportunity Employer ( EOE).

We welcome applicants from all backgrounds, including individuals with disabilities and veterans.

to view all of our open opportunities and to learn more about our benefits.

At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.

As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

What You'll Be Doing The Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.

This unique program will provide the ability to connect with consumers through a social media application, whether it is via phone, video chat, or online chat.

During a Typical Day, You'll Provide an exceptional member experience in every interaction.

Provide insightful advice and direct support to members in need.

Diagnose issues and provide resolution with teaching and guidance.

Partner with legacy app owners for troubleshooting and resolution.

Research and resolve billing or payment issues.

Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program.

Identify and present out-of-the-box ideas and changes to other members of the team that will ensure this program is second to none.

What You Bring to the Role High school diploma required; an associate or bachelor's degree is a plus 3
- 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing A passion for exceptional customer service, the automotive industry, and cutting-edge technology Excellent communication skills
- both verbal and written Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

What You Can Expect Starting pay range of $16.00
- $22.00 per hour (based on experience and other factors) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience.

Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program.

In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better
- We take ownership and leave every process, person, and place better than we found it.

Win together
- We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Onsite

At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.

As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

What You'll Be Doing The Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.

This unique program will provide the ability to connect with consumers through a social media application, whether it is via phone, video chat, or online chat.

During a Typical Day, You'll Provide an exceptional member experience in every interaction.

Provide insightful advice and direct support to members in need.

Diagnose issues and provide resolution with teaching and guidance.

Partner with legacy app owners for troubleshooting and resolution.

Research and resolve billing or payment issues.

Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program.

Identify and present out-of-the-box ideas and changes to other members of the team that will ensure this program is second to none.

What You Bring to the Role High school diploma required; an associate or bachelor's degree is a plus Fluent in Spanish and English (both written and verbal) 3
- 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing A passion for exceptional customer service, the automotive industry, and cutting-edge technology Excellent communication skills
- both verbal and written Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

What You Can Expect Starting pay rate of $16.00 per hour; some positions may pay up to $20.00 per hour $2.00 per hour premium for the bilingual skill (based on experience and other factors Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience.

Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program.

In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better
- We take ownership and leave every process, person, and place better than we found it.

Win together
- We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Onsite

At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.

As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

What You'll Be Doing The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.

This unique program will provide the ability to connect with consumers through a social media application, whether it is via phone, video chat, or online chat.

During a Typical Day, You'll Provide an exceptional member experience in every interaction.

Provide insightful advice and direct support to members in need.

Diagnose issues and provide resolution with teaching and guidance.

Partner with legacy app owners for troubleshooting and resolution.

Research and resolve billing or payment issues.

Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program.

Identify and present out-of-the-box ideas and changes to other members of the team that will ensure this program is second to none.

What You Bring to the Role High school diploma required; an associate or bachelor's degree is a plus 3
- 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing A passion for exceptional customer service, the automotive Industry, and cutting-edge technology Excellent communication skills
- both verbal and written Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

What You Can Expect Starting pay rate of $16.00 per hour; some positions may pay up to $22.00 per hour (based on experience and other factors) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience.

Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program.

In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better
- We take ownership and leave every process, person, and place better than we found it.

Win together
- We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Onsite

3700 Enterprise Dr, Allen Park, MI 48101 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that.

Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry.

You will help our customers keep their vehicles in shape and on the road.

Whether you’re looking for your first job out of school or have some vehicle repair experience and are looking to switch gears, becoming a Penske Technician may be a great fit for you.

Why is this job awesome? For starters, no day is the same.

You’ll get to work on lots of different types of equipment—not just one manufacturer.

We work hard to get the job done, but we also make sure you have the time you need to do the job right.

Safety and reliability are our top priorities.

Working alongside experienced supervisors and master technicians, we’ll teach you about our vehicle maintenance processes and the cutting-edge technology we use.

And we will make sure you are getting the industry certified training you need to succeed and grow your career.

You’ll learn from the best in the industry.

We also take pride in how clean our facilities are, and we provide you with all the necessary major shop tools.

If you are mechanically inclined or have completed any vehicle repair training, are willing to learn, and interested in a stable career with a lot of opportunity for growth, join our team.

Main Responsibilities: • Making sure vehicles are maintained and safe for our customers • Using Penske’s tools and technologies to log, research and complete repairs, including basic vehicle diagnostics • Doing preventative maintenance repairs—like replacing or rotating tires—and completing vehicle component lubrication and replacement, some electrical system repairs, and cooling system maintenance on gas and diesel engine vehicles • Partnering with your manager to learn new skills using Penske’s technician training and hands-on coaching • Working on other projects and tasks as assigned by supervisor Why Penske is for You: • Competitive starting salary • Shift Premiums • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training on a variety of OEM equipment (Penske’s Technician Certification Program is certified as a Continuing Automotive Service Education provider) • Advanced vehicle maintenance technology • Location and schedule flexibility Qualifications: • High school diploma or equivalent preferred; vocational or technical certification in vehicle repair preferred • Basic mechanical aptitude and 1-2 years of automotive or diesel repair experience (preferred) • Valid driver’s license • The ability to solve problems and comfort using tools • Excellent customer service skills and communication skills • The ability to work well as part of a team and outside • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job • As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role.

The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years.

Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.

• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.

Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

This position also requires the ability to push/pull truck tires on a regular basis that exceed 100 pounds.

Penske is an Equal Opportunity Employer About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.

Visit Go Penske to learn more.

Job Category: Vehicle Maintenance/Mechanics/Technicians Job Function: Truck Maintenance Job Family: Vehicle Maintenance Address: 3700 Enterprise Dr.

Primary Location: US-MI-Allen Park Employer: Penske Truck Leasing Co., L.P.

Req ID: 2602060

At Percepta, we bring first-class service across each market we support.

As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.

This unique program will provide the ability to connect with consumers through a social media application whether it is via phone, video chat, or online chat.

During a Typical Day, You'll Provide an exceptional member experience in every interaction.

Provide insightful advice and direct support to members in need.

Diagnosis of issues and provide resolution with teaching and guidance.

Partner with legacy app owners for troubleshooting and resolution.

Research and resolve billing or payment issues.

Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program.

Identify and present out-of-the-box ideas and changes to other members of the team that will ensure this program is second to none.

What You Bring to the Role High school diploma required; Associate or bachelor's degree is a plus 3
- 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing Fluent in French and English (both written and verbal) A passion for exceptional customer service, the automotive industry, and cutting-edge technology Excellent communication skills
- both verbal and written Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

What You Can Expect Starting pay rate of $16.00 per hour; some positions may pay up to $20.00 per hour $2.00 per hour premium for the bilingual skill (based on experience and other factors) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience.

Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program.

In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions Respect- a team that is accountable, dependable, and gives you their full attention Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.

Our programs offer incentives and promote physical, mental, and financial wellness.

As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.

Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

#LI-Remote

3700 Enterprise Dr, Allen Park, MI 48101 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that.

Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry.

You will help our customers keep their vehicles in shape and on the road.

Whether you’re looking for your first job out of school or have some vehicle repair experience and are looking to switch gears, becoming a Penske Technician may be a great fit for you.

Why is this job awesome? For starters, no day is the same.

You’ll get to work on lots of different types of equipment—not just one manufacturer.

We work hard to get the job done, but we also make sure you have the time you need to do the job right.

Safety and reliability are our top priorities.

Working alongside experienced supervisors and master technicians, we’ll teach you about our vehicle maintenance processes and the cutting-edge technology we use.

And we will make sure you are getting the industry certified training you need to succeed and grow your career.

You’ll learn from the best in the industry.

We also take pride in how clean our facilities are, and we provide you with all the necessary major shop tools.

If you are mechanically inclined or have completed any vehicle repair training, are willing to learn, and interested in a stable career with a lot of opportunity for growth, join our team.

Main Responsibilities: • Making sure vehicles are maintained and safe for our customers • Using Penske’s tools and technologies to log, research and complete repairs, including basic vehicle diagnostics • Doing preventative maintenance repairs—like replacing or rotating tires—and completing vehicle component lubrication and replacement, some electrical system repairs, and cooling system maintenance on gas and diesel engine vehicles • Partnering with your manager to learn new skills using Penske’s technician training and hands-on coaching • Working on other projects and tasks as assigned by supervisor Why Penske is for You: • Competitive starting salary • Shift Premiums • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training on a variety of OEM equipment (Penske’s Technician Certification Program is certified as a Continuing Automotive Service Education provider) • Advanced vehicle maintenance technology • Location and schedule flexibility Qualifications: • High school diploma or equivalent preferred; vocational or technical certification in vehicle repair preferred • Basic mechanical aptitude and 1-2 years of automotive or diesel repair experience (preferred) • Valid driver’s license • The ability to solve problems and comfort using tools • Excellent customer service skills and communication skills • The ability to work well as part of a team and outside • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job • As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role.

The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years.

Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.

• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.

Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

This position also requires the ability to push/pull truck tires on a regular basis that exceed 100 pounds.

Penske is an Equal Opportunity Employer About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.

Visit Go Penske to learn more.

Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 3700 Enterprise Dr.

Primary Location: US-MI-Allen Park Employer: Penske Truck Leasing Co., L.P.

Req ID: 2602389

At Percepta, we bring first-class service across each market we support.

As a Electric Vehicle Customer Experience Specialist (CXS) in Allen Park, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing The Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services.

This will be accomplished by creating relationships based on understanding the customer’s needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis.

In this role, the (CXS) is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty.

This position is a Single Point of Contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions.

Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence.

During a Typical Day, You’ll Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from website to pre-buy experience, to include: Vehicle knowledge and availability Local promotions for the brand Assist with specifications of vehicle Assist with customer/Dealer connection Educate the customer on products and services Act as a resource of all product knowledge and service support Scheduling activities as required for special events Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner Act as a liaison between customer, service support, and dealership by following up to ensure customer satisfaction Responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs Responsible for handling emails and chats Exhibit strong follow up and organizational skills, in both verbal and written communication Responsible for resolving customer issues using all available resources, including Dealers i.e.

Service Personnel, Subject Matter Experts’, leadership, and Field Service Engineers.

Return all email and voice mail messages promptly and follow up with customers and dealers as committed Responsible for documenting customer inquiries and concerns When necessary, use applicable customer satisfaction tools to resolve customer issues.

Tools include financial assistance, service plans, payments, and maintenance plans Participate in business-related marketing and sales projects Ability to meet specified goals as set forth by management Provide feedback to management for the continued and improved performance of the department to foster positive results and growth Work as a team player – assist other team members when in need of support Other duties as assigned Case Management Practical application of time management is critical as specialists will focus on handling cases from initial concern to resolution Specialists will be trained on processes that include understanding local laws Specialists will need to handle cases within the client’s established timeline Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression Critically important to agent success and customer satisfaction includes keeping our promise.

Agents must follow up with customers on updates and timelines.

Missing timelines to follow up leads to a poor customer experience and diminished brand loyalty What You Bring to the Role Education •High School Diploma required; Associate or Bachelor’s degree preferred Experience •2 years of experience in a Customer Relations Contact Center, hospitality industry, or PR/Sales field •Experience in a luxury field (hospitality or brand product) is a plus •Knowledge of the automotive industry is a plus Skills •High level of trust and integrity •Strong verbal and written communication skills •Detailed listening skills •Strong customer service, interpersonal, and relationship-building skills •Time management and ability to prioritize projects and customer needs •Conflict resolution skills – listen to the customer •Exercise good service and business judgment with the end goal of customer satisfaction •Excellent English language, oral and written, with grammatical knowledge and etiquette •Ability to sway the opinion of others through verbal and/or written correspondence •Ability to blend personality with a professional demeanor to provide the customer with a comfortable conversation •Use of technology for product resourcing to resolve customer issues •Typing Skills (minimum 30wpm) •Knowledgeable in MS Office, Email, Texting, and Chat •Ability to work through multiple computer screens •Ability to work calmly under pressure •Displays professionalism in demeanor, language, and appearance What You Can Expect Pay rate of $20.00 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role Hours of Operation: Monday –Sunday 7:00 am – 11:30 pm EST (40hrs per week) (24/7 Hours) Hybrid (3 days work from home and 2 days onsite) 100% Onsite during training Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better – We take ownership and leave every process, person, and place better than we found it.

Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Onsite #LI-Hybrid

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998.

We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.

We partner with Fortune 500 companies to address complex business challenges.

Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.

Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.

Beyond our work, we actively support local communities and non-profits, reflecting our core values.

Join us to be part of a dynamic and impactful global company! Please visit us at to know more .

About the Role The Global Data, Insight & Analytics (GDIA) organization at Client is seeking a Data Scientist to develop advanced analytics products that drive vehicle content strategy decisions.

This role sits within the Marketing Analytics team and focuses on applying machine learning, artificial intelligence, statistical modeling, and mathematical optimization to high-impact business problems.

The Data Scientist will design, develop, and deploy analytical solutions that support strategic decision-making across North American vehicle programs.

This role requires strong quantitative expertise, advanced Python skills, and experience working in cloud-based data environments, particularly Google Cloud Platform (GCP).

Required Qualifications Master’s degree or higher in Data Science, Statistics, Economics, Engineering, Mathematics, Operations Research, or a related quantitative field.

2+ years of experience in advanced analytics, including machine learning, mathematical optimization, statistical modeling, econometrics, or AI.

1+ year of experience working with large datasets in cloud-based environments (e.g., GCP).

Strong proficiency in Python for analytical workflows.

Ability to communicate complex analytical concepts to business and product stakeholders.

Preferred Qualifications PhD in a quantitative discipline.

Experience deploying machine learning or advanced analytics models into production systems.

Familiarity with AI-assisted analytics approaches (e.g., scenario exploration, search space optimization).

Experience in Agile or product-driven environments.

Hands-on experience with Google Cloud Platform.

Strong interpersonal and communication skills with the ability to simplify complex topics for leadership audiences.

V2Soft is an Equal Opportunity Employer ( EOE).

We welcome applicants from all backgrounds, including individuals with disabilities and veterans.

to view all of our open opportunities and to learn more about our benefits.

Job Summary Under limited supervision, set up, adjust, perform preventative maintenance, troubleshoot, repair, and maintain assigned equipment with responsibility for production and quality.

Job Description Responsibilities: Perform preventive maintenance and routine inspections on assigned conveyors, automation, robotics and ancillary equipment as needed.

Perform routine troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or more senior technicians as needed.

Record all maintenance issues in maintenance log for each line.

Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate and maintain accurate records of all operating logs for fire pumps, generators, HVAC equipment, and other facility systems that are tested on a routine basis.

Perform root cause analysis of major downtime events.

Assist maintenance mechanics in work that requires two people or when operational needs demand.

Perform facility/building project work as assigned.

Tasks include, but are not limited to, light bulb/ballast replacement, door repairs, furniture installation, ceiling tile replacement, carpentry duties, plumbing repairs and maintaining operation logs.

Assemble and test equipment to verify correct operation and production.

Analyze and record cause of production delays on daily production reports and initiate procedures to solve equipment malfunctions.

Examine defects and analyze spoilage causes and, where possible, take corrective action and verify the corrective action has eliminated the problems.

Required Experience: Education High school diploma or equivalent Work Experience 3 year of experience with conveyor, automation, or robotics equipment repair and maintenance Fundamental understanding of machinery/equipment Basic skill level in multiple computer software packages including Microsoft Excel Experience working with inputs, outputs, and PLC logic systems and ability to troubleshoot these systems
- Willing to travel at least/up to 10% of the time for business purposes (within state and out of state).

Physical Abilities:- Frequently move, lift, carry supplies/equipment up to 50 lbs and may have to occasionally lift up to 75 lbs Must be able to stand for minimum of 8 hours and up to 12 hours for up to 6 days a week.

Must be willing to learn new equipment as it is brought on-line.   Ability to continuously ascend and descend from ladders and stairs, work at heights and/or from a ladder, work from a lying down position, work with your hands above your head.

Willing to operate material handling equipment (i.e.

fork truck).

Write documents and reports using writing instruments and computers Read information, often in small print (drawings) Follow appropriate safety procedures such as Lock Out/Tag Out, Arc Flash, etc.

and use Personal Protective Equipment (PPE) while maintaining equipment, and ensure a safe work environment by eliminating potential equipment safety hazards Willing to travel at least/up to 10% of the time for business purposes (within state and out of state).

Must be willing to work overtime as needed.

Preferred Qualifications Associates Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, HVAC, or equivalent.

Graduate of an apprenticeship program or hold current trade certification.

At least 3 years of experience in a building maintenance position servicing a facility larger than 75,000 square feet.

Physical activities necessary to perform one or more essential functions of the position: Ability to bend, twist, reach, push, lift for extended periods daily
- Frequently move, lift, carry supplies/equipment up to 50 lbs and may have to occasionally lift up to 75 lbs Must be able to stand for minimum of 8 hours and up to 12 hours for up to 6 days a week Ability to continuously ascend and descend from ladders and stairs, work at heights and/or from a ladder, work from a lying down position, work with your hands above your head.

Willing to operate material handling equipment (i.e.

fork truck).

- Write documents and reports using writing instruments and computers
- Read information, often in small print (drawings) Follow appropriate safety procedures such as Lock Out/Tag Out, Arc Flash, etc.

and use Personal Protective Equipment (PPE) while maintaining equipment, and ensure a safe work environment by eliminating potential equipment safety hazards Ability to work overtime and must be available for on-call requests as needed Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $26.00
- $37.75 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.