Information Technology Jobs in Upland, CA

Position Overview

The Key Account Support Specialist is responsible for providing after-sales and operational support to key customers, ensuring customer issues are handled efficiently and closed in a timely manner. This role involves coordination on spare parts ordering, shipment tracking, repair and replacement case follow-up, retail return support, as well as failure data collection and basic analysis. The position plays an important role in supporting smooth daily operations and maintaining strong customer relationships.

Key Responsibilities

1. Technical & After-Sales Support (Approx. 30%)

• Provide basic technical support to key customers via phone or video calls.
• Assist with preliminary troubleshooting and issue diagnosis.
• Document customer issues and follow up continuously until closure to ensure timely resolution.

2. Spare Parts & Order Support (Approx. 20%)

• Verify part information and inventory availability.
• Prepare and submit spare parts ordering requests.
• Track payment status and shipment progress.
• Coordinate with warehouse and logistics teams to ensure on-time delivery.

3. Retail Return Case Support (Approx. 20%)

• Track retail return batches and timelines from major retailers such as Home Depot, Lowe's, and Costco.
• Confirm returned unit lists, materials, serial numbers, inbound status, and follow-up handling.
• Assist in identifying return responsibility (retailer, customer, or product-related) and provide improvement suggestions.
• Work closely with warehouse, after-sales, supply chain, and sales teams to ensure smooth return processes and reduce operational risks.

4. Repair & Replacement Case Follow-up (Approx. 15%)

• Monitor repair and replacement cases to ensure SLA compliance.
• Coordinate with technical and service teams to continuously improve customer satisfaction.

5. Failure Data Collection & Reporting (Approx. 10%)

• Collect and organize defective unit and failure data.
• Support basic trend analysis and report findings to regional FAE or related teams.

6. Other Support Tasks (Approx. 5%)

• Complete additional tasks assigned by the team to support overall operations.

Qualifications

• Associate degree or above; major not limited. Background in electronics, engineering, or customer service is a plus.
• 1–3 years of experience in technical support, after-sales service, key account support, or related roles preferred.
• Basic knowledge of hardware or electronic system troubleshooting is a plus.
• Strong communication skills with a customer-oriented mindset; detail-oriented and patient.
• Ability to manage multiple tasks efficiently in a fast-paced environment and work well under pressure.
• Experience with spare parts systems, ticketing systems, CRM, ERP, or WMS is a plus.
• Experience handling retail returns or reverse logistics is a plus.
• Strong English communication skills preferred.

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners in The Woodlands area.

Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

Principal Duties And Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.

Experience And Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States

Required Skills And Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• High quality voluntary health, vision, dental insurance programs
• Paid holidays, vacation, and sick leave
• Benefit offerings vary per agency*

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Pride Health is seeking an Emergency Medical Technician to join a team in Chino CA 91761. This position is ideal for a dynamic healthcare professional with a strong background in first aid, emergency medical response, and workplace wellness.

Key Responsibilities:

• Provide first aid support for occupational and non-occupational injuries.
• Minimize injury risk through education and proactive engagement with associates.
• Maintain and document all medical records of care provided.
• Oversee the workers' compensation program and manage return-to-work processes.
• Submit daily activity logs and end-of-shift reports.
• Engage with associates on the operations floor, providing coaching on safe work habits and at-risk behaviors.
• Maintain a clean medical environment and ensure medical supplies are well-stocked.
• Participate in First Aid, CPR, and AED training and maintain certifications.
• Assist with drug testing protocols and emergency care delivery.

Qualifications:

Required:

• High School Diploma or equivalent.
• Current BLS (Basic Life Support) certification.
• One of the following:
• EMT or Paramedic Certification from the Department of Health or NREMT.
• Six months job experience in the Military as a Combat Medic, Field Medic, or similar.
• Active Athletic Trainer Certification from BOC or state certification.

Preferred:

• Certified to teach First Aid, CPR, and AED through the American Heart Association or American Red Cross.
• Proficiency in Microsoft Office.
• Experience with industrial wellness programs, musculoskeletal disorders, and ergonomics.
• Knowledge of OSHA regulations and Workers' Compensation procedures.
• Skilled in digital record keeping.

Information:

• Location: Chino CA 91761
• Training Schedule: M-F
• Shift Schedule: Days and Nights I Sun -Wed/ Wed - Sat
• Contract Length: 3 months with possible extension.
• Pay Rate: $32 - $37/hour (*Offered pay rate will be based on education, experience, and healthcare credentials.)

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Interested? Apply now!

About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Supportive Health Group

Urgently Hiring!!

Physical Therapist Assistant

On-site Full-time

Physical Therapy Assistant (PTA) - Los Angeles

Job Summary

As a Physical Therapy Assistant, you will assist the Physical Therapist in implementing physician-ordered rehabilitative therapies. Your responsibilities will include providing treatments, educating patients and their families, and ensuring the effective implementation of the Plan of Care (POC). You will play a vital role in helping patients improve mobility, strength, and overall quality of life.

Responsibilities Include

• Providing physician-ordered treatments under the supervision of a licensed Physical Therapist

• Educating patients and families on home programs for balance and gait training

• Assisting patients with physical activities and therapeutic devices

• Observing, recording, and reporting patient information to the healthcare team

• Evaluating home environments and making recommendations for patient care

Note: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.

If you are passionate about making a difference and meet the requirements outlined above, we would love to hear from you! Please submit your resume and cover letter detailing your relevant experience.

Equal Opportunity Employer (EOE)

Job Type: Full-time - Part Time or Per Diem

Pay: $40 - $50 per Hour based on experience + Mileage

Benefits Include

•Health, Dental, and Vision Insurance

•Paid Life Insurance, Short-Term, and Long-Term Disability

•Basic Life and AD&D, Voluntary Life Insurance

•Competitive Pay

•Paid Vacation, Holidays, and Sick Leave

•Travel Reimbursement

Qualifications Include

•Graduated from a physical therapist assistant program approved by APTA.

•Licensed/registered to practice as a PTA in the state of practice.

•One year of experience as a PTA after obtaining licensure (preferred)

•Current CPR certification (BLS required)

•Ability to work independently with little supervision.

•Excellent communication skills and patience when working with adults.

Full Time Pediatrician Needed in Pomona, California (Los Angeles County)

Pomona Pediatrics is looking for a dynamic, full-time pediatrician with strong clinical skills to join our well-established practice that includes 7 pediatricians. Pomona Pediatrics is a proud member of the CHOC Primary Care Network. Children’s Hospital of Orange County (CHOC), a premier healthcare system based in Southern California. CHOC is exclusively committed to the health and well-being of children through clinical expertise, advocacy, outreach and research that brings advanced treatment to pediatric patients.

Full Time Job Description:

• Seeking Full Time or Part Time (3-4 Days Per Week) Providers
• Well Established Group with Knowledgeable and Compassionate, Board Certified, Providers–Dedicated to Pediatric Care for Over 80 years!
• 100% Outpatient with Very Infrequent Shared Phone Call
• Fully Staffed and Equipped Clinic
• Caring and Collegial Work Environment

The Advantages of Living in The San Gabriel Valley

• Many unique cities in Eastern LA County with views of the San Gabriel Mountains and Foothills
• Affordable Housing Costs for Southern California
• Very diverse cities with a lot of cultural representation, festivals and community events
• Diverse Education Options including a Cal Poly University
• Very Close to Ontario Airport with 31 Non-Stop Destinations Around the Country
• Great for those with an active outdoor lifestyle
• Nearby San Gabriel Mountain Foothills (hiking, mountain biking, camping, etc)
• 20 Miles to Ski Resort/Year Round Mountain Activities
• 47 Miles to the Beach
• 80 Miles to the Desert

Ideal Candidate

• BE/BC in Pediatrics
• California Medical License
• Favorable Background & Malpractice History

Pomona Pediatrics offers a competitive salary, benefits and profit sharing!

This is an immediate need opportunity. For more information about this outstanding job, please contact:

Marc Scarlata

Talent Acquisition Partner

Physician & Executive Search Team

Rady Children’s Health-Orange County

Job Description – Administrative Assistant

Become Part of Our Team

As an industry leader, Balfour Beatty offers employees a comprehensive benefits package that includes competitive salaries, paid time off, education assistance, and much more:

• Medical, Dental, Vision, and Life Insurance
• Health Savings Account
• 401(k) with company match
• Flexible Spending Accounts (Dependent Care & Medical Reimbursement)
• Vacation Time
• Sick Time
• Holidays
• Tuition Assistance

Budget: $24/hr-$30/hr

Summary

Join our collaborative and fast-paced team as an Administrative Assistant, where your organizational skills and attention to detail will help drive our success. The ideal candidate is efficient, detail-oriented, and skilled in developing and maintaining professional relationships in a dynamic office environment.

Essential Functions

Conduct daily administrative tasks and provide support to the Operations team.

Typical Duties:

• Provide administrative support to ensure efficient office operations.
• Answer phone calls, direct callers to appropriate personnel, sign for incoming packages, and assist clients and visitors.
• Respond to emails and other digital correspondence.
• Handle travel arrangements.
• Submit and reconcile expense reports.
• Draft and edit letters, reports, and other documents.
• Input and update information in databases and spreadsheets.
• Prepare meeting agendas and take meeting minutes.
• Coordinate meetings, including room setup and catering.
• Use word processing and presentation software to create and edit documents.
• Operate and maintain office equipment, including printers, copiers, and fax machines.
• Work with maintenance staff and outside vendors to ensure office equipment is functional and supplies are stocked.
• Conduct research as requested and compile and summarize information for reports or presentations.
• Assist with sustainability reporting and internal communications.
• Collaborate with team members and support colleagues as needed.
• Handle sensitive information with discretion to maintain confidentiality and ensure compliance with privacy policies.
• Ensure deadlines are met and adapt to changing priorities.
• Present a positive and professional image of the organization.

Minimum Requirements

• High school diploma or equivalent; associate’s degree is a plus.
• Proficiency in using personal computers and communication tools such as email, internet, accounting applications, and Microsoft Office (Word, Excel, Outlook, Access).
• Detail-oriented and forward-thinking.
• Effective communication skills, both verbal and written.
• Self-motivated and confident personality capable of interacting with all levels, including senior management.

Preferred Experience

• College degree or equivalent.
• Experience developing internal processes and filing systems.
• Previous administrative experience or tenure in an office setting.

About Us

Balfour Beatty US is an industry-leading provider of general contracting, at-risk construction management, and design-build services for public and private sector clients across the nation. Performing heavy civil and vertical construction, our teams build unique structures and infrastructure that play a key role in how people live, work, learn, and play in our communities. Our teammates have an instinctive passion for innovation fueled by relentless curiosity, lean practices, and a drive to find a better way. Through Zero Harm®, we challenge the construction industry’s assumptions about safety, believing that no level of harm should happen to anyone as a result of our business.

Consistently ranked among the nation’s largest building contractors by Engineering News-Record, our US business is a subsidiary of London-based Balfour Beatty plc (LSE: BBY).

Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state, or local law.

At Heritage Grocers Group, LLC, how we work is defined by shared values that include absolute integrity, respect, and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues while making a difference in our communities.

POSITION SUMMARY:

The Quality Assurance and Food Safety Specialist supports the Quality Assurance Team in ensuring that Heritage Grocers complies with all requirements of Regulatory Agencies for health, food safety, and quality. Ensuring food safety processes are followed in accordance with FDA regulations and verifying Food Safety activities. He/she assists the QA Director in manufacturing specification control documents; investigates, collects data, and implements solutions to quality issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

• May perform checks of production operations, including, but not limited to Good Manufacturing Practice (GMPs), packaging weights, labelling information & coding, Food Safety (HACCP), SOPs, record keeping, and general sanitation & housekeeping.
• Assist the QA team with recalls, evaluate the impact, and conduct company follow-up.
• Support stores to have all the necessary equipment to meet the Hazardous Communication Program.
• Support stores with Food Safety external audit activities, and corrective action plans (CAPs), and follow up with stores as needed.
• Assist the QA team with follow-ups for internal inspection findings requiring corrections.
• Collaborate with various Team Members throughout the organization and develop/create training guidelines for management and staff as needed.
• Assist the QA team with third-party laboratory analysis requests, nutritional facts, shelf-life studies, etc., as needed.
• Collaborate with internal field compliance auditors in compliance reviews as needed.
• Assist with the continuation and development of HACCP and Quality-Food Safety programs for all business units at the store level, warehouses, and manufacturing plants.
• Communicate with production managers, supervisors, and lead people on food safety issues.
• Support with temperature monitoring kits and troubleshooting.
• Supports the team to ensure that prerequisite programs are followed and documented.
• Follow up management for required food handlers/food managers certification for all business units as needed.
• Assists in manufacturing facilities as needed to inspect finished goods in compliance with specifications and perform inspections of incoming and outgoing trucks for Food Safety concerns.
• Travel to various store locations (approximately 75-90% of the schedule) as needed.
• Must be flexible in adapting to changing environments.
• Have a thorough understanding of FDA and /or USDA-inspected facilities.
• Awareness of GMP, SOP, and Food Safety (HACCP) Requirements.
• Perform other related duties as assigned.

SKILLS AND QUALIFICATIONS:

• High School Diploma or GED Equivalent Certification, College degree preferred (professional certifications and licenses required).
• 2-5+ years of experience in a related position
• Bilingual English/Spanish
• Ability to read, analyze, and interpret common information, reports, and other documents.
• Must be flexible in adapting to changing environments.
• Intermediate proficiency with Microsoft Office applications (MS Word, Excel, and PowerPoint).
• Detail-oriented and proven organizational and prioritizing skills.
• Confident working in a fast-paced, constantly evolving environment

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools, or controls.
• Successful performance requires vision abilities that include close vision and the ability to adjust focus.
• The work environment is typical of an office.
• Ability to lift up to 15 lbs.
• Demonstrate strong problem-solving skills and excellent organizational skills.
• Ability to analyze data and issues to make appropriate recommendations.
• Ability to handle and maintain strict confidentiality.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Disclaimer:

Pay Scale $70,304K

The pay scale above is a good faith estimate of the salary or hourly wage range that the employer reasonably expects to pay for the position. Within this range, individual pay is determined by multiple factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.