Information Technology Jobs in Tustin, CA

Description of Role:

• Responsible for ensuring manufactured/supplied products meet or exceed standards of quality, reliability, and performance. develop, implement, and manage quality control systems designed to ensure continuous production of FXC/Guardian materials and applications, consistent with established standards and customer specifications. Supervise and mentor a team of quality control inspectors. This is a hands-on position. Improving and reviewing new specifications and procedures for products or processes and conduct training with inspection personnel. Assist in establishing the requirements for raw materials from suppliers and monitoring their compliance. Ensure compliance with company quality policy, vision, and mission statements. This position reports to the Quality Assurance Manager.

Job Requirements:

• Ensure a high level of internal and external communication with customers. Investigate and correct customer issues and complaints relating to quality control and quality assurance.
• Supervise workers engaged in inspection and testing activities to ensure high productivity with high technical integrity.
• Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
• Coordinate government source inspection activity, call for source after product have been inspected internally.
• Establish data for first pass yields for receiving inspection, inspection and test, track production inspection escapes and report results to the ERP and to the QA Manager.
• Coordinate process control activities with quality engineers
• Provide technical and statistical expertise to teams.
• Formulate, document, and maintain quality control standards and company quality control objectives.
• Coordinate objectives with production procedures in cooperation with other managers
• Create, document, and implement inspection criteria, workmanship, and procedures for QC.
• Inspecting the final output, comparing it to the requirements, and approving or rejection the final product to include the shipping process.
• Maintain documented information of inspection outputs, nonconformity, customer returns and document results.
• Conduct product investigation, CAPA and provide results to quality assurance manager
• Give quality control input to contract review activity
• Interpret quality control philosophy to key personnel within company.
• Provide and oversee inspection process for product throughout production life cycle.
• Apply continuous improvement quality tools and approaches to charting and reporting processes.
• Interact with suppliers to ensure quality of purchased parts.
• Maintain active role on internal continuous improvement team.
• Design, develop and implement quality control training programs for inspection personnel.
• Conduct internal process audits per ISO 9001 requirements
• Support the management representative in achieving company goals and objectives
• Complete 1 improvement project per year as it pertains to process, product, or QC system

Preferred Skills:

• AS9100/ISO9001 training and implementation experience
• Internal Auditing, FAI, and strong CAPA, FMEA experience
• Project, process management
• Experience in the use of precision tools
• Supervision, Coaching, and Managing Processes
• Collaborative/team-based management style preferred
• Problem solving skills; process, electromechanical production, and inspection
• Strong knowledge of mathematics, data analysis, and statistical methods
• Use of inspection tools, methods, processes, and maintain inspection tools
• Knowledge and experience in Lean Manufacturing and Six Sigma

Qualifications:

• Bachelor’s degree or higher, Quality Assurance Certification and ASQ-CQE,
• 7-10 years of experience in quality control management and inspection activities
• Management and leadership skills
• Ability to create and manage budgets
• Demonstrate ability to manage multiple projects simultaneously, set priorities, identify, and address problems, meet deadlines, and stay within budgeted hours.
• Must have excellent writing and communication skills
• Work collaboratively with process improvement teams

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and sit for extended periods of time.
• Lift 25-50lbs

Personal Attributes:

• Motivation: Must be ambitious, like to work hard, be highly motivated, and able to work in a fast-paced environment. Must share the senior management team’s vision of building a world class business.
• Integrity: Has highest standards of integrity reflected in all external and internal communications.
• Strategic Thinking: Must have the strategic vision to create and execute long term planning and processes.
• Communication: Exceptional communicator in written and oral forms, with a collaborative and flexible style.
• Personality: Self-motivated, high energy, respectful, honest, hard-working and loyal team player.

Applicants must be eligible to work in the United States and be able to pass a background check

A Food Manufacturing company is seeking Bilingual English/Spanish FOOD Production Supervisors to join their team in Garden Grove, CA. Must speak Spanish language skill. This position is responsible for the day-to-day running of production processes in all types of manufacturing operations. A high school diploma, 2-3 years of a supervisory position experience in FOOD industry, the ability to lead and motivate all levels of personnel, and knowledge of HACCP, SQF systems and OSHA Safety is required. This is a full-time, in person, non-exempt position with excellent benefits and 401k.

******2nd Shift (3:00 PM Start) and 3rd Shift (11:00 PM Start) are both available*****

Bilingual English/Spanish FOOD Production Supervisor Duties:

-Manage and develop production employees to achieve established goals of safety, environmental performance, production volume, quality, service, and cost.

-Ensure production employees are properly oriented and trained

-Review, analyze and make recommendations regarding safety, environmental performance, quality, expenses, and productivity,

-Planning and organizing staff shift schedules and tasks

-Reporting plant or machinery breakdowns to maintenance technicians

-Producing management reports on performance

-Monitoring quality control

-Organizing production control records

-Identifying and organizing training needs

-Conducting monthly training seminars (GMPs, SSOPs, SOPs.)

-Production record keeping (conventional and Organic)-Supporting Federal and State audits

Bilingual English/Spanish FOOD Production Supervisor Skills:

-Must have a high school diploma

-Must speak Spanish language

-Must have 2-3 years in a supervisory position in FOOD industry

-Must have knowledge of HACCP, SQF systems

-Must have knowledge OSHA Safety

-Must be able to lift 50lbs

-Must have the ability to lead and motivate all levels of personnel

_____________________________________________________________________________

****If interested, please apply with your most updated resume including your minimum salary requirement and why you left/or are looking to leave your current company. ****

______________________________________________________________________

Activ8 West- Los Angeles (Japanese Recruiting Company) Recruitment & Solutions / Renaissance Resources Inc., has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed

We prioritize direct applicants; third-party resumes may not be reviewed.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown of Irvine, CA is seeking a motivated sales executive to join our Team

Summary:

Seek out new accounts and service existing accounts for the agency by helping clients choose warranty setups that best suit their needs.

Essential Duties and Functions:

• Develop and execute an outside sales strategy
• Produce new accounts and service and retain existing accounts
• Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or conducting personal visits
• Analyze prospect’s needs and current insurance programs and find opportunities to strengthen their risk management structure
• Prepare marketing strategy information and market the account to insurance carriers
• Present carrier proposals to prospect
• Negotiate premiums with the insurance carrier
• Collect deposit premiums (if applicable) in accordance with Brown & Brown requirements prior to binding coverage
• Be responsible for collecting all the premiums due on each account (if applicable)
• Oversee the loss control on each account and analyze loss trends
• Meet with clients on a regular basis to provide required service
• Document all meetings
• Meet with or contact accounts 120 days prior to renewal to review strategy changes or additions required in coverage. - - Prepare renewal instructions
• Process any changes in coverage either directly with the insurance carriers or by instructing staff in writing
• Refer all group and life leads to the Benefits Department
• Maintain production reports and attend sales meetings as required
• Keep informed of industry developments by review of trade press and by attending designated seminars
• Develop and maintain relationship with approved insurance carriers and surplus lines organizations
• Other duties may be assigned

WHAT YOU’LL NEED:

• Proficient with MS Office Suite
• Exceptional telephone demeanor
• Knowledge of principles and processes for providing customer and personal service.
• 2 – 4 years experience in a similar position
• Associate’s or Bachelor’s degree in a business or financial related discipline

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary Time Off (DTO)
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

Salary: $70-$90k Plus DOE

The pay range provided is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners in the Gonzales-Hatton area of Irvine, CA.

Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

Principal Duties and Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.

Experience and Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States

Required Skills and Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• Benefit offerings vary per agency*

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Join Astiva Health – Where Compassion Meets Innovation

At Astiva Health, we believe healthcare should be accessible, affordable, and deeply personal. Based in Orange, CA, we serve a diverse community through Medicare and HMO services designed to meet people where they are. We’re not just building networks, we’re building trust, equity, and better outcomes. If you’re ready to help reshape healthcare delivery with purpose and precision, we invite you to bring your talents to our team.

What You’ll Do

The Provider Support Coordinator (PSC) is entrusted with delivering exceptional service to Independent Practice Associations (IPAs), Medical Groups, Management Services Organizations (MSOs), providers, hospitals, and ancillary network providers. The PSC plays a vital role in the recommendation, development, and execution of Quality-of-Service strategies designed to enhance operational effectiveness and elevate provider satisfaction levels.

Why Astiva?

We’re more than a health plan—we’re a movement toward better care. At Astiva, you’ll find a culture of collaboration, innovation, and heart. We celebrate diversity, empower our teams, and invest in the communities we serve. Come build something meaningful with us.

Your Impact and Core Responsibilities

· Relationship Management: Foster strong, collaborative relationships with contracted Providers to ensure seamless communication and partnership.

· Issue Resolution: Coordinate between Providers and internal teams to quickly resolve questions about eligibility, benefits, contracts, claims, and referrals via phone, voicemail, and email.

· Data Accuracy: Conduct outreach to verify Provider information, ensuring the accuracy of the provider directory and compliance with regulatory requirements.

· Portal Support & Training: Assist Providers with portal account setup and deliver virtual training to enhance their ability to navigate and utilize the system efficiently.

· Credentialing Support: Partner with the Credentialing team to collect necessary documentation from Providers, supporting timely onboarding and compliance.

· Quality Improvement Collaboration: Support HEDIS and RAF initiatives by obtaining medical records, contributing to the organization’s quality performance metrics.

· Provider Education: Coordinate and facilitate Provider meetings focused on education and initiatives such as annual wellness exams.

· Policy Adherence: Maintain up-to-date knowledge of departmental policies, procedures, and programs to ensure consistent and compliant operations.

· Flexibility: Perform additional duties as needed to support departmental goals and organizational success.

· Enhances Provider satisfaction and engagement through responsive and proactive support.

· Improves operational efficiency by resolving Provider issues quickly and accurately.

· Supports compliance and data integrity through diligent verification and documentation.

· Contributes to quality care outcomes by facilitating Provider participation in key health initiatives.

· Strengthens the organization’s reputation and performance through effective provider relations and collaboration.

What You Bring

Education & Experience

· Bachelor’s degree in Business, Healthcare Administration, Finance, or equivalent experience

· 1 year previous experience in a provider relations role within a health plan, IPA, or medical group strongly desired. Skills & Competencies

· Strong working knowledge of Medicare, Medicaid and HMO health plan required.

· Strong critical thinking and independent research skills for complex issues.· Practical problem-solving skills and a collaborative mindset

· Self-motivated with a positive attitude and customer service orientation

· Strong written and verbal communication skills

· Fluent in Vietnamese, Korean, Spanish, or Chinese preferred

Benefits That Support You

· 401(k) Retirement plan

· Health, Dental, and Vision Insurance

· Health savings account

· Life insurance

· Paid time off and Holidays

· Referral program

· Free catered lunches

About Us:

Astiva Health, Inc., located in Orange, CA is a premier health plan provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.

SUMMARY:

We are seeking a skilled and adaptable AI/ML Engineer to join our fast-moving team building impactful AI solutions in healthcare. Our work focuses on extracting and interpreting data from unstructured medical documents, improving clinical coding accuracy, streamlining administrative processes, and enhancing patient outreach.

Projects will evolve rapidly, from fine-tuning large language models (LLMs) on specialized medical PDFs, to optimizing OCR pipelines in Azure, and new challenges emerge regularly. This role suits someone who thrives in ambiguity, enjoys hands-on model development, and wants to directly influence healthcare delivery through applied AI/ML.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Design, fine-tune, and optimize large language models (LLMs) and multimodal models for healthcare-specific NLP tasks, such as information extraction, classification, and summarization from clinical documents (e.g., medical charts, patient files, scanned forms).
• Develop and improve document understanding pipelines, including fine-tuning OCR / layout-aware models (especially in cloud environments like Azure AI, Azure Foundry) to handle real-world variability in medical forms, handwriting, and scanned PDFs.
• Build and iterate on end-to-end ML solutions that transform unstructured healthcare data into structured, actionable insights
• Collaborate closely with clinicians, product managers, data annotators, and engineers to define problems, curate/annotate datasets, evaluate model performance against clinical and business metrics, and iterate quickly.
• Deploy models into production environments (cloud-based inference, batch processing, or API endpoints) with attention to latency, cost, scalability, and healthcare compliance considerations (HIPAA, data privacy).
• Stay current with advancements in LLMs, vision-language models, efficient fine-tuning techniques (LoRA/QLoRA, PEFT), RAG, multimodal AI, and domain-specific healthcare AI research.
• Contribute to a culture of rapid prototyping, rigorous evaluation, and continuous improvement in a dynamic project landscape where priorities can shift based on new opportunities or stakeholder needs.
• Other duties as assigned

REQUIRED TECHNICAL SKILLS:

• Strong proficiency in Python and ML frameworks (PyTorch, TensorFlow, or equivalent)
• Hands-on experience with NLP applied to unstructured text
• Experience working with LLMs, including:
• Prompting strategies
• Fine-tuning for classification or extraction tasks
• Model evaluation and error analysis
• Experience designing or consuming annotation pipelines and labeled datasets
• Familiarity with structured prediction problems (multi-label classification, ranking, or probabilistic inference)
• Ability to reason about and mitigate model bias, label noise, and false positives
• Strong understanding of production ML systems (versioning, monitoring, iteration)
• Experience working with sensitive or regulated data (e.g., HIPAA-covered healthcare data), including privacy-aware data handling and secure ML workflows

OTHER SKILLS and ABILITIES:

• Hands-on experience with Azure AI services, Azure Machine Learning, OpenAI on Azure, and Microsoft Foundry
• Experience with clinical NLP libraries (scispaCy, medspaCy, cTAKES)
• Familiarity with RAG architectures for grounding model decisions
• Experience with weak supervision or noisy-label learning
• Knowledge of temporal reasoning or longitudinal modeling
• Exposure to knowledge graphs or ontology-driven systems
• Familiarity with healthcare vocabularies and ontologies:
• ICD-10
• SNOMED CT
• RxNorm (or similar)
• Understanding of clinical documentation structure (HPI, Assessment & Plan, medications, etc.)

EXPERIENCE:

• Bachelor’s Degree in related field
• 2-4+ years of experience in software engineering, machine learning, or applied NLP
• Demonstrated experience taking ML systems from prototype to production
• Experience collaborating with non-technical domain experts (e.g., medical coders, clinicians)

BENEFITS:

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Paid Time Off
• Free catered lunches

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Position: Senior Manager of Payroll

Location: Irvine, CA (Fully Onsite)

Job Type: Full Time, Permanent

Compensation: 140K to 170K base plus 15-20 percent annual bonus (DOE)

Benefits: Full package including medical, dental, vision, and 401(k)

Overview

A Fortune 500 organization is seeking a Senior Manager of Payroll to lead a high volume, multi state payroll function within a growing and well established environment. This role will play a key part in shaping payroll operations, enhancing system capabilities, and supporting a broad employee population.

The ideal candidate has strong leadership experience within large scale payroll operations, is confident navigating complex regulatory requirements, and excels at improving processes, driving accuracy, and developing a high performing team.

Key Responsibilities

• Direct day to day payroll operations for a broad, multi state employee base and ensure each cycle is executed with accuracy and consistency.
• Review payroll data, identify issues before they impact processing, and reinforce strong validation practices.
• Update and manage payroll procedures so they reflect current laws, internal requirements, and operational best practices.
• Serve as the primary resource for payroll compliance topics including wage and hour rules, tax matters, deductions, and reporting needs.
• Oversee the use and performance of the Dayforce platform including configuration updates, system testing, and ongoing enhancements.
• Work closely with HR, Finance, and Accounting teams to keep payroll aligned with timekeeping, benefits, and financial reporting activities.
• Coordinate and support all audit related activity, ensuring documentation is complete, accurate, and audit ready.
• Monitor payroll reporting, assess trends, and highlight items that require leadership attention or process adjustments.
• Evaluate workflows and introduce improvements that increase efficiency, reduce manual tasks, and strengthen overall accuracy.
• Provide direction, coaching, and skill development for payroll team members and support a collaborative, results driven environment.
• Maintain strict confidentiality of employee and payroll information and safeguard all data throughout processing.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a similar field of study.
• A minimum of five years leading payroll operations within a large scale, multi state environment.
• Experience with Dayforce is strongly preferred, including the ability to optimize configurations and resolve system issues.
• Solid understanding of federal, state, and local payroll laws along with wage and hour requirements and tax compliance.
• Background in managing audits, reconciliations, and compliance related activities for a high volume payroll function.
• Demonstrated success improving processes, strengthening controls, and creating more efficient workflows.
• High level of accuracy, strong organizational skills, and consistent attention to detail.
• Strong analytical thinking paired with clear communication and effective leadership skills.
• Ability to manage sensitive payroll information with discretion and maintain strict confidentiality.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND2

Position Summary:

We are seeking a Human Factors Engineer who will be responsible for ensuring that medical devices are safe, intuitive, and effective for intended users by applying human factors and usability engineering principles throughout the product lifecycle. This role plans and conducts formative and summative usability studies, develops use-related risk analyses, and ensures compliance with FDA, IEC 62366, and other applicable regulatory standards. The Human Factors Engineer collaborates closely with design, clinical, regulatory, and quality teams to identify, mitigate, and validate use-related hazards, ultimately supporting safe and effective patient and clinician experiences.

This role will work to develop and follow industry best practices defining and documenting usability formative studies, qualitative assessments, summative usability studies and preparing the Human Factors engineering usability file for regulatory submission. This role will report to the Vice President of Product Design.

Key Responsibilities:

• Drive discovery research with mix method data collection techniques.
• Implement usability rating system and testing protocol.
• Work with marketing and clinical teams to create user personas, use specifications, and user groups based on target markets and regulatory testing requirements.
• Develop protocols for formative usability studies.
• Collaborate with recruiters, IRB, and consultants for validation studies.
• Moderate and conduct online and in person testing of usability studies, as well as focus groups, and interviews.
• Maintain detailed video documentation to follow and support note taking.
• Present findings to designers, engineers, and management team.
• Facilitate and document task analysis, use related risk analysis, and user interface specifications.
• Maintain traceability of critical statements and risk mitigations from observation to Instructions for Use and device training.
• Maintain awareness of and share industry trends and platform best practices in human factors, usability and digital experience on iOS, Android, and web.
• Define, test and ensure that accessibilities standards for each platform are met.
• Track cultural differences and risks for items, terminology, and features.

Required Qualifications:

• The candidate must be familiar with Design Controls (21 CFR Part 820 / ISO 13485) and have experience maintaining the Design History File (DHF).
• Demonstrated success working in startup, early-stage, or high-growth medical device environments.
• Proven ability to build process from the ground up and adapt them as the organization scales.
• Comfortable operating with ambiguity and making sound decisions with incomplete information.
• Strong bias toward action, ownership, and continuous improvement.
• Bachelors, Master’s or PhD in Human Factors, ergonomics or related field.
• 5+ years of experience in human factors engineering.
• Proven success running usability studies for medical devices.
• Proven work examples or projects running usability testing for mobile devices (iOS, or Android).
• Excellent communication, collaboration, presentation, and interpersonal skills.
• Strong process orientation and documentation abilities.
• Understanding of best practices including accessibility standards and human factor standards.

Referred Attributes:

• Entrepreneurial mindset with a passion for building systems that enable teams to do their best work.
• Excellent communication, collaboration, presentation, and interpersonal skills.
• Strong process orientation and documentation abilities.
• Understanding of best practices including accessibility standards and human factor standards.

Additional Information:

Approximately 25-30% travel may be required.

Physical requirements/Work Environment:

This position is located onsite in Irvine, CA.

This position primarily works in an office. It requires frequent sitting, standing and walking. This position requires sitting for long periods of time in front of a computer display or other digital devices. Daily use of a computer and other computing and digital devices is required. May require standing for extended periods when facilitating meetings, walking in the facilities. Some travel may be required so the ability to operate a motor vehicle and maintain a valid Driver’s license is required.

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.

For those who want to keep growing, learning and evolving. We at KellyConnect® hear you, and we’re here for you! We’re seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

• Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds
• Office Rotation: Tuesday/Thursday & every other Friday
• Must live in commutable distance to Irvine, California
• Work from Home Rotation: Monday/Wednesday & every other Friday
• Competitive pay rate- $26

• Why should you apply: Medical, optical and dental benefits
• Opportunity to gain valuable experience.
• Enjoy a positive and supportive work environment.
• Paid training to ensure you have the skills & knowledge to succeed.

• What’s a typical day as a Customer Service Representative? You’ll be:
• Processing product complaints through queues and other communication channels.
• Maintaining a positive experience while investigating complaints in a timely and courteous manner.
• Accurately updating databases with pertinent details & product information.
• Escalating issues based on severity to appropriate levels as needed.
• Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.

• This job might be an outstanding fit if you:
• Have a high school diploma or equivalent.
• Have at least 3 years of customer service experience and call center experience
• Have strong problem- solving and organizational skills.
• Are able to work in a fast-paced environment.
• Are able to work a hybrid work schedule comprised of weekly office & remote requirements.

What happens next:

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Acerca de kelly

El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.

• Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.