Information Technology Jobs in Tustin, CA

With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade—including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions.

Position Overview/Job Summary:

The EHS Manager is responsible for developing, implementing, and maintaining the company's environmental, health, and safety programs to ensure compliance with regulatory requirements, promote a safe work environment, and support overall employee well-being. This role oversees all aspects of occupational safety and environmental compliance while partnering with other departments to mitigate risk and improve workplace safety culture.

Essential Job Functions:

• Plan, coordinate, and oversee company-wide EHS programs to ensure a safe work environment consistent with regulatory and company standards as Safety Champion.
• Promote the company mission, philosophy, and goals by evaluating and enhancing the effectiveness of EHS programs.
• Study, develop, and implement new and revised safety programs, Job Safety Analyses (JSAs), and safety rules; make recommendations and ensure compliance.
• Maintain current knowledge of federal, state, and local safety and environmental regulations, manufacturing processes, and best practices.
• Ensure effective application of safety and environmental policies and practices throughout the organization.
• Plan, coordinate, and deliver safety training for employees, contractors, vendors, and visitors.
• Conduct monthly training sessions on regulatory compliance, hazardous condition monitoring, safe work practices, and proper use of safety equipment.
• Keep supervisory personnel informed of hazardous conditions and recommend injury prevention measures.
• Support employee well-being by addressing ergonomic issues and promoting a safe and healthy work environment.
• Conduct regular inspections of facilities, machinery, and equipment to identify potential hazards.
• Assess risks associated with machinery, chemicals, environmental conditions, and work practices, and implement mitigation strategies.
• Lead investigations of workplace incidents, injuries, and property damage, ensuring corrective actions are implemented.
• Identify, assess, and mitigate high-risk exposures through proactive safety initiatives.
• Manage permitting, handling, and reporting to ensure compliance with local, state, and federal regulations.
• Compile, analyze, and interpret data related to workplace accidents, illnesses, near-misses, and environmental metrics.
• Prepare regular safety and environmental reports (monthly, quarterly, and annual) for management review.
• Maintain accurate EHS records, logbooks, and documentation.
• Maintain communication with OSHA and environmental program inspectors and manage responses to inspections, citations, or regulatory inquiries.
• Partner with HR to manage workers' compensation claims and follow up on cases with the medical department.
• Assist line and staff management in understanding OSHA regulations, safety standards, and compliance requirements.
• Maintain presence on plant floor and integrate EHS into daily operations
• Collaborate closely with plant manager & leadership team to align safety goals w/ operational goals
• Oversee installation of safety devices on machinery or direct their installation.
• Ensure the occupational health and well-being of employees by addressing ergonomic issues, workplace conditions, and overall work environment quality to support safety, health, and productivity.
• Conduct regular inspections of facilities, machinery, and work practices to identify potential hazards, assess risks, and implement strategies to mitigate them, ensuring continuous compliance with safety protocols and regulations.
• Supports all aspects of EH&S performance, including injury reduction and avoidance, environmental sustainability initiatives, and meeting EH&S regulatory and company requirements
• Maintain safety reports, logs, and documentation for compliance and respond to inquiries from agencies
• Perform other duties as assigned.
• This job description outlines key duties and responsibilities, which may change at any time with or without prior notice.

Skills/Qualifications:

• Bachelor's degree from a four-year college or university in a safety, occupational health field preferred.
• 7+Years: experience in the Safety and Occupational Health field
• Demonstrated experience overseeing EHS programs and systems at the site level
• Comprehensive knowledge of OSHA regulations and other relevant safety, health, and environmental standards
• Proven ability to identify and mitigate safety hazards
• Experience in preparing and submitting regulatory and compliance reports
• Experience in conducting on-site audits and training staff in EHS procedures
• Proven ability to foster a safety culture and promote a zero-incident environment
• High proficiency utilizing Microsoft Programs, Word, Teams, Excel, Power Point and others.
• Good communication and interpersonal skills.
• Self-motivated with a results-driven approach.
• Bi-lingual in Spanish is preferred.

Physical Requirements:

• Ability to work in both seated and standing positions for extended periods within an office
• Ability to lift up to 50 lbs., stand, bend, and move for extended periods.
• Frequent standing, walking, bending, twisting, stooping, grasping, reaching, climbing, and general movement throughout the facility
• Ability to sit, use hands and fingers, reach with arms, bend, kneel, climb, push, and pull as required
• Must be able to work in a warehouse environment that may vary in temperature (hot or cool) and can be noisy at times
• Must be able to communicate effectively orally and in writing.
• Visual acuity to read documents, computer screens, files, etc.
• Ability to hear in person and via phone.

The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises.

Equal Employment Opportunity Statement

Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Humphreys & Partners Architects is seeking a highly skilled Construction Administrator to support our Western Region (CA, AZ, NV, CO) job sites. This role is ideal for a detail-oriented professional who thrives in the field, excels at coordinating with owners and contractors, and ensures construction aligns with contract documents and design intent. Based in Irvine, CA this position involves approximately 25% nationwide travel and plays a key role in guiding projects from active construction through closeout.

Responsibilities:

• Interpret construction Contract Documents, track the progress of work, and reconcile any conflicting interests of owners and contractors
• Observe construction for conformity to Contract Documents and specifications
• Establish open lines of communication between the owner, contractor, and project staff
• Review contractor's requests for payment and change orders for validity
• Prepare field reports and work with Contractor and Owner to close non-conforming observations.
• Work with HUD Representatives and navigate through HUD field documentation
• Coordinate monthly travel schedule to assigned job sites
• Minimum 25% travel, nationwide
• Maintain favorable working relationships with clients and contractors
• Consult with and report on construction related issues with the architectural project team and consultants
• Assist in closing out completed projects with Contractor, Owner and project staff.
• Ability to review submittals and RFIs based off of the Contract Documents.

More about you:

• Bachelor's degree in architecture or related field, or equivalent experience;
• 4-10 years of experience
• Thorough understanding of architectural/construction terminology and building codes and standards
• Ability to communicate, negotiate, and resolve disputes
• Keen observational skills
• Ability to document observations, non-conforming items and field communication
• Ability to organize and manage project records
• Ability to work and travel independently
• Travel to construction sites across the U.S. as required per project (Valid U.S. Driver's License required)
• Excellent interpersonal and time management skills
• Excellent clear concise written and verbal communication
• Ability to work independently and work collaboratively in a team environment
• Ability to walk job sites and construction stairs
• Positive attitude and driven to succeed

This job description is not designated to contain a comprehensive list of duties and responsibilities required for this job. Duties and responsibilities may change at any time with or without notice.

Company Information:

Established in 1991, Humphreys & Partners Architects (HPA) is North America's leading multifamily architecture design firm. With an impressive portfolio of projects developed across the country, our teams licensed nationwide combined with our exclusive trademarked concepts, more developers rely on our expertise and experience to bring their multifamily developments from concept to completion than any other firm. For over 30 years, HPA has provided high-quality, innovative planning, and design services. This award-winning firm specializes in multifamily, mixed-use, and hospitality/resort design, and has extensive experience in high-rise, mid-rise, student housing, senior living, tax credit, affordable, moderate, and luxury communities.

Additional Details:

Location: Irvine, CA

Travel: 25%

Sponsorship: Not available for this role

FLSA: Exempt

Why us?

Looking for an Area Director of Revenue Management for a remote based role in Southern California to support The Pierside & the Embassy Suites Irvine/ Orange County. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

The Pierside Hotel inspires an easy come, easy go kind of getaway, where you can travel from bed to beach in a heartbeat. Located just steps from the famed Santa Monica Pier, our hotel is the perfect place to stay if you want to want a day of wild rides or laidback beach relaxing.

You can spot our mural by American contemporary artist and activist, Shepard Fairey facing west towards the Santa Monica Pier. This cultural mosaic of Santa Monica features a woman representing strength and positivity, framed by a Pacific Ocean Park amusement park ticket from the 1950s, and nods to the skater / surfer history of the "Dog Town" days of Santa Monica from the 1970s.

Embassy Suites by Hilton Irvine Orange County Airport

Close to the airport and everything else Irvine has to offer, this Embassy Suites is for everything from the quick layover to the much-anticipated Disneyland adventure. With a complete menu of amenities like an indoor pool, made-to-order breakfast, pet-friendly rooms, and a fitness center, it's perfect for travelers of all kinds. Guests can connect over the complimentary evening reception, and find rest in a trusted brand with which we're proud to work.

Job Overview

The Area Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function space for multiple hotels. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering.

Responsibilities

• Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels.
• Partners with GMs' and Sales Leaders' to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned.
• Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach.
• Ensure sales training is provided to Front Office and Reservation associates.
• Continuous analysis of competitive set, price positioning, seasonality and mix.
• Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
• Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
• Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites.
• Develop monthly room's revenue forecast to be accurate within 5%.
• Review & analysis of Online Reputation management tool and online marketing analytics.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
• Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst.

Qualifications

Education/Formal Training

Four year degree preferred.

Experience

3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required.

Knowledge/Skills

• Excellent knowledge of transient, group, and catering customer segments.
• Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
• Excellent understanding of total hotel revenue management concepts, processes, and systems.
• Understands both Brand strategies and cultures.
• Knowledge of advanced revenue management techniques.
• Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
• Negotiate, convince, sell and influence professionals and or associates.
• Ability to work under pressure and have the ability to complete multiple tasks simultaneously.
• Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
• Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback.
• Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews.
• Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
• Travel – 30-50% travel to hotel properties required.

Environment

Prolonged sitting throughout entire shift at computerized workstation in office environment.

Benefits

Eligible to participate in Sage bonus plan

Unlimited paid time off

Medical, dental, & vision insurance

Eligible to participate in the Company's 401(k) program with employer matching

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Company-paid short-term disability

Paid FMLA leave for up to a period of 12 weeks

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more.

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $130,000.00 - USD $140,000.00 /Yr.

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As we work to fully resume Sage's operations, we want to connect with the best and brightest talent out there – YOU! Please click here to learn more about opportunities with Sage and provide your information so we can be in touch.

Description of Role:

• Responsible for ensuring manufactured/supplied products meet or exceed standards of quality, reliability, and performance. develop, implement, and manage quality control systems designed to ensure continuous production of FXC/Guardian materials and applications, consistent with established standards and customer specifications. Supervise and mentor a team of quality control inspectors. This is a hands-on position. Improving and reviewing new specifications and procedures for products or processes and conduct training with inspection personnel. Assist in establishing the requirements for raw materials from suppliers and monitoring their compliance. Ensure compliance with company quality policy, vision, and mission statements. This position reports to the Quality Assurance Manager.

Job Requirements:

• Ensure a high level of internal and external communication with customers. Investigate and correct customer issues and complaints relating to quality control and quality assurance.
• Supervise workers engaged in inspection and testing activities to ensure high productivity with high technical integrity.
• Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
• Coordinate government source inspection activity, call for source after product have been inspected internally.
• Establish data for first pass yields for receiving inspection, inspection and test, track production inspection escapes and report results to the ERP and to the QA Manager.
• Coordinate process control activities with quality engineers
• Provide technical and statistical expertise to teams.
• Formulate, document, and maintain quality control standards and company quality control objectives.
• Coordinate objectives with production procedures in cooperation with other managers
• Create, document, and implement inspection criteria, workmanship, and procedures for QC.
• Inspecting the final output, comparing it to the requirements, and approving or rejection the final product to include the shipping process.
• Maintain documented information of inspection outputs, nonconformity, customer returns and document results.
• Conduct product investigation, CAPA and provide results to quality assurance manager
• Give quality control input to contract review activity
• Interpret quality control philosophy to key personnel within company.
• Provide and oversee inspection process for product throughout production life cycle.
• Apply continuous improvement quality tools and approaches to charting and reporting processes.
• Interact with suppliers to ensure quality of purchased parts.
• Maintain active role on internal continuous improvement team.
• Design, develop and implement quality control training programs for inspection personnel.
• Conduct internal process audits per ISO 9001 requirements
• Support the management representative in achieving company goals and objectives
• Complete 1 improvement project per year as it pertains to process, product, or QC system

Preferred Skills:

• AS9100/ISO9001 training and implementation experience
• Internal Auditing, FAI, and strong CAPA, FMEA experience
• Project, process management
• Experience in the use of precision tools
• Supervision, Coaching, and Managing Processes
• Collaborative/team-based management style preferred
• Problem solving skills; process, electromechanical production, and inspection
• Strong knowledge of mathematics, data analysis, and statistical methods
• Use of inspection tools, methods, processes, and maintain inspection tools
• Knowledge and experience in Lean Manufacturing and Six Sigma

Qualifications:

• Bachelor’s degree or higher, Quality Assurance Certification and ASQ-CQE,
• 7-10 years of experience in quality control management and inspection activities
• Management and leadership skills
• Ability to create and manage budgets
• Demonstrate ability to manage multiple projects simultaneously, set priorities, identify, and address problems, meet deadlines, and stay within budgeted hours.
• Must have excellent writing and communication skills
• Work collaboratively with process improvement teams

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and sit for extended periods of time.
• Lift 25-50lbs

Personal Attributes:

• Motivation: Must be ambitious, like to work hard, be highly motivated, and able to work in a fast-paced environment. Must share the senior management team’s vision of building a world class business.
• Integrity: Has highest standards of integrity reflected in all external and internal communications.
• Strategic Thinking: Must have the strategic vision to create and execute long term planning and processes.
• Communication: Exceptional communicator in written and oral forms, with a collaborative and flexible style.
• Personality: Self-motivated, high energy, respectful, honest, hard-working and loyal team player.

Applicants must be eligible to work in the United States and be able to pass a background check

A Food Manufacturing company is seeking Bilingual English/Spanish FOOD Production Supervisors to join their team in Garden Grove, CA. Must speak Spanish language skill. This position is responsible for the day-to-day running of production processes in all types of manufacturing operations. A high school diploma, 2-3 years of a supervisory position experience in FOOD industry, the ability to lead and motivate all levels of personnel, and knowledge of HACCP, SQF systems and OSHA Safety is required. This is a full-time, in person, non-exempt position with excellent benefits and 401k.

******2nd Shift (3:00 PM Start) and 3rd Shift (11:00 PM Start) are both available*****

Bilingual English/Spanish FOOD Production Supervisor Duties:

-Manage and develop production employees to achieve established goals of safety, environmental performance, production volume, quality, service, and cost.

-Ensure production employees are properly oriented and trained

-Review, analyze and make recommendations regarding safety, environmental performance, quality, expenses, and productivity,

-Planning and organizing staff shift schedules and tasks

-Reporting plant or machinery breakdowns to maintenance technicians

-Producing management reports on performance

-Monitoring quality control

-Organizing production control records

-Identifying and organizing training needs

-Conducting monthly training seminars (GMPs, SSOPs, SOPs.)

-Production record keeping (conventional and Organic)-Supporting Federal and State audits

Bilingual English/Spanish FOOD Production Supervisor Skills:

-Must have a high school diploma

-Must speak Spanish language

-Must have 2-3 years in a supervisory position in FOOD industry

-Must have knowledge of HACCP, SQF systems

-Must have knowledge OSHA Safety

-Must be able to lift 50lbs

-Must have the ability to lead and motivate all levels of personnel

_____________________________________________________________________________

****If interested, please apply with your most updated resume including your minimum salary requirement and why you left/or are looking to leave your current company. ****

______________________________________________________________________

Activ8 West- Los Angeles (Japanese Recruiting Company) Recruitment & Solutions / Renaissance Resources Inc., has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed

We prioritize direct applicants; third-party resumes may not be reviewed.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown of Irvine, CA is seeking a motivated sales executive to join our Team

Summary:

Seek out new accounts and service existing accounts for the agency by helping clients choose warranty setups that best suit their needs.

Essential Duties and Functions:

• Develop and execute an outside sales strategy
• Produce new accounts and service and retain existing accounts
• Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or conducting personal visits
• Analyze prospect’s needs and current insurance programs and find opportunities to strengthen their risk management structure
• Prepare marketing strategy information and market the account to insurance carriers
• Present carrier proposals to prospect
• Negotiate premiums with the insurance carrier
• Collect deposit premiums (if applicable) in accordance with Brown & Brown requirements prior to binding coverage
• Be responsible for collecting all the premiums due on each account (if applicable)
• Oversee the loss control on each account and analyze loss trends
• Meet with clients on a regular basis to provide required service
• Document all meetings
• Meet with or contact accounts 120 days prior to renewal to review strategy changes or additions required in coverage. - - Prepare renewal instructions
• Process any changes in coverage either directly with the insurance carriers or by instructing staff in writing
• Refer all group and life leads to the Benefits Department
• Maintain production reports and attend sales meetings as required
• Keep informed of industry developments by review of trade press and by attending designated seminars
• Develop and maintain relationship with approved insurance carriers and surplus lines organizations
• Other duties may be assigned

WHAT YOU’LL NEED:

• Proficient with MS Office Suite
• Exceptional telephone demeanor
• Knowledge of principles and processes for providing customer and personal service.
• 2 – 4 years experience in a similar position
• Associate’s or Bachelor’s degree in a business or financial related discipline

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary Time Off (DTO)
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

Salary: $70-$90k Plus DOE

The pay range provided is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners in the Gonzales-Hatton area of Irvine, CA.

Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

Principal Duties and Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.

Experience and Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States

Required Skills and Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• Benefit offerings vary per agency*

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Join Astiva Health – Where Compassion Meets Innovation

At Astiva Health, we believe healthcare should be accessible, affordable, and deeply personal. Based in Orange, CA, we serve a diverse community through Medicare and HMO services designed to meet people where they are. We’re not just building networks, we’re building trust, equity, and better outcomes. If you’re ready to help reshape healthcare delivery with purpose and precision, we invite you to bring your talents to our team.

What You’ll Do

The Provider Support Coordinator (PSC) is entrusted with delivering exceptional service to Independent Practice Associations (IPAs), Medical Groups, Management Services Organizations (MSOs), providers, hospitals, and ancillary network providers. The PSC plays a vital role in the recommendation, development, and execution of Quality-of-Service strategies designed to enhance operational effectiveness and elevate provider satisfaction levels.

Why Astiva?

We’re more than a health plan—we’re a movement toward better care. At Astiva, you’ll find a culture of collaboration, innovation, and heart. We celebrate diversity, empower our teams, and invest in the communities we serve. Come build something meaningful with us.

Your Impact and Core Responsibilities

· Relationship Management: Foster strong, collaborative relationships with contracted Providers to ensure seamless communication and partnership.

· Issue Resolution: Coordinate between Providers and internal teams to quickly resolve questions about eligibility, benefits, contracts, claims, and referrals via phone, voicemail, and email.

· Data Accuracy: Conduct outreach to verify Provider information, ensuring the accuracy of the provider directory and compliance with regulatory requirements.

· Portal Support & Training: Assist Providers with portal account setup and deliver virtual training to enhance their ability to navigate and utilize the system efficiently.

· Credentialing Support: Partner with the Credentialing team to collect necessary documentation from Providers, supporting timely onboarding and compliance.

· Quality Improvement Collaboration: Support HEDIS and RAF initiatives by obtaining medical records, contributing to the organization’s quality performance metrics.

· Provider Education: Coordinate and facilitate Provider meetings focused on education and initiatives such as annual wellness exams.

· Policy Adherence: Maintain up-to-date knowledge of departmental policies, procedures, and programs to ensure consistent and compliant operations.

· Flexibility: Perform additional duties as needed to support departmental goals and organizational success.

· Enhances Provider satisfaction and engagement through responsive and proactive support.

· Improves operational efficiency by resolving Provider issues quickly and accurately.

· Supports compliance and data integrity through diligent verification and documentation.

· Contributes to quality care outcomes by facilitating Provider participation in key health initiatives.

· Strengthens the organization’s reputation and performance through effective provider relations and collaboration.

What You Bring

Education & Experience

· Bachelor’s degree in Business, Healthcare Administration, Finance, or equivalent experience

· 1 year previous experience in a provider relations role within a health plan, IPA, or medical group strongly desired. Skills & Competencies

· Strong working knowledge of Medicare, Medicaid and HMO health plan required.

· Strong critical thinking and independent research skills for complex issues.· Practical problem-solving skills and a collaborative mindset

· Self-motivated with a positive attitude and customer service orientation

· Strong written and verbal communication skills

· Fluent in Vietnamese, Korean, Spanish, or Chinese preferred

Benefits That Support You

· 401(k) Retirement plan

· Health, Dental, and Vision Insurance

· Health savings account

· Life insurance

· Paid time off and Holidays

· Referral program

· Free catered lunches

About Us:

Astiva Health, Inc., located in Orange, CA is a premier health plan provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.

SUMMARY:

We are seeking a skilled and adaptable AI/ML Engineer to join our fast-moving team building impactful AI solutions in healthcare. Our work focuses on extracting and interpreting data from unstructured medical documents, improving clinical coding accuracy, streamlining administrative processes, and enhancing patient outreach.

Projects will evolve rapidly, from fine-tuning large language models (LLMs) on specialized medical PDFs, to optimizing OCR pipelines in Azure, and new challenges emerge regularly. This role suits someone who thrives in ambiguity, enjoys hands-on model development, and wants to directly influence healthcare delivery through applied AI/ML.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Design, fine-tune, and optimize large language models (LLMs) and multimodal models for healthcare-specific NLP tasks, such as information extraction, classification, and summarization from clinical documents (e.g., medical charts, patient files, scanned forms).
• Develop and improve document understanding pipelines, including fine-tuning OCR / layout-aware models (especially in cloud environments like Azure AI, Azure Foundry) to handle real-world variability in medical forms, handwriting, and scanned PDFs.
• Build and iterate on end-to-end ML solutions that transform unstructured healthcare data into structured, actionable insights
• Collaborate closely with clinicians, product managers, data annotators, and engineers to define problems, curate/annotate datasets, evaluate model performance against clinical and business metrics, and iterate quickly.
• Deploy models into production environments (cloud-based inference, batch processing, or API endpoints) with attention to latency, cost, scalability, and healthcare compliance considerations (HIPAA, data privacy).
• Stay current with advancements in LLMs, vision-language models, efficient fine-tuning techniques (LoRA/QLoRA, PEFT), RAG, multimodal AI, and domain-specific healthcare AI research.
• Contribute to a culture of rapid prototyping, rigorous evaluation, and continuous improvement in a dynamic project landscape where priorities can shift based on new opportunities or stakeholder needs.
• Other duties as assigned

REQUIRED TECHNICAL SKILLS:

• Strong proficiency in Python and ML frameworks (PyTorch, TensorFlow, or equivalent)
• Hands-on experience with NLP applied to unstructured text
• Experience working with LLMs, including:
• Prompting strategies
• Fine-tuning for classification or extraction tasks
• Model evaluation and error analysis
• Experience designing or consuming annotation pipelines and labeled datasets
• Familiarity with structured prediction problems (multi-label classification, ranking, or probabilistic inference)
• Ability to reason about and mitigate model bias, label noise, and false positives
• Strong understanding of production ML systems (versioning, monitoring, iteration)
• Experience working with sensitive or regulated data (e.g., HIPAA-covered healthcare data), including privacy-aware data handling and secure ML workflows

OTHER SKILLS and ABILITIES:

• Hands-on experience with Azure AI services, Azure Machine Learning, OpenAI on Azure, and Microsoft Foundry
• Experience with clinical NLP libraries (scispaCy, medspaCy, cTAKES)
• Familiarity with RAG architectures for grounding model decisions
• Experience with weak supervision or noisy-label learning
• Knowledge of temporal reasoning or longitudinal modeling
• Exposure to knowledge graphs or ontology-driven systems
• Familiarity with healthcare vocabularies and ontologies:
• ICD-10
• SNOMED CT
• RxNorm (or similar)
• Understanding of clinical documentation structure (HPI, Assessment & Plan, medications, etc.)

EXPERIENCE:

• Bachelor’s Degree in related field
• 2-4+ years of experience in software engineering, machine learning, or applied NLP
• Demonstrated experience taking ML systems from prototype to production
• Experience collaborating with non-technical domain experts (e.g., medical coders, clinicians)

BENEFITS:

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Paid Time Off
• Free catered lunches

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges