Information Technology Jobs in Tucson Remote

Job Description & Requirements
OBGYN Physician - $477,000 base salary + Great incentives
StartDate: ASAP Pay Rate: $477056.00 - $477056.00

A highly regarded health system in Arizona is seeking a full-time BE/BC OBGYN to join its growing team. The incoming physician will join an established, well-supported practice with the opportunity to provide a balanced mix of obstetrics and gynecology.

Opportunity Highlights

• $477,000 base salary plus quality and productivity bonuses

• Full-scope OBGYN practice with established OBGYN group in metro Arizona

• Affiliated MFM group, in-house anesthesia, neonatology, and other subspeciality support available

• Access to robotics

• Mentorship for general and robotic cases; first assist for big cases

• Epic EMR

• Signing bonus, relocation assistance, 30 days of PTO, 5-day of CME + $5,000

• $100,000 retention bonus + Residency Stipend Available

• PSLF-qualifying employer

Community Information

Known for its wide-open spaces, lush deserts, and 350 days of sunshine per year, this city in the Southwest is hard to beat. A full calendar of cultural events and festivals will keep you busy, plus there are good local schools and welcoming communities waiting for you.

• Affordable housing + strong, diverse economy

• Good public and private school options

• 350 days of sunshine per year

• A- Overall Grade from Niche with top marks for nightlife and diversity

• Excellent outdoor activities: hiking, biking, national parks, and more

• Major foodie hub + designated a City of Gastronomy by UNESCO

?To learn more or to apply, please direct inquiries to Danielle Kriegl of AMN Healthcare at Applicants should include a complete CV and a letter of interest outlining relevant experience.

Facility Location
Arizona’s most beautiful and most livable city is the ideal destination for healthcare professionals in search of breathtaking vistas, painted-sky sunsets and quiet escapes. With the Santa Catalina Mountains as a backdrop, and the Sonoran Desert and national forest right on its doorstep, Tucson boasts one of the most dramatic settings in the Southwest.

Job Benefits

About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.

Obstetrician/Gynecologist, Obstetrics/Gynecology, Obstetrics, Gynecology, Obgyn, Ob/Gyn, Pregnancy, Newborn, Maternity, Physician, Healthcare, Health Care, Patient Care, Hospital, Medical, Doctor, Md

AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.

Travel ICU RN

Company: Fusion Medical Staffing

Location: Facility in Tucson, Arizona

Job Details

Fusion Medical Staffing is seeking a ICU RN for a 13-week travel assignment in Tucson, Arizona. As a member of our team, you‘ll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.

Required Qualifications:

- One year of recent experience as an ICU RN
- Valid RN license in compliance with state regulations
- Current BLS (AHA/ARC) and ACLS (AHA/ARC) certifications

Preferred Qualifications:

- Critical Care Registered Nurse (CCRN) certification
- TNCC, NIHSS certification
- Other certifications or licenses may be required for this position

Summary:

The ICU Registered Nurse is responsible for providing comprehensive, critical care to patients in the intensive care unit. This role encompasses assessing and monitoring critically ill patients, operating life-support equipment, administering advanced treatments, and collaborating with multidisciplinary healthcare teams. The position requires strong critical care skills, advanced clinical judgment, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics in high-acuity settings.

Essential Work Functions:

- Assess and monitor critically ill patients, recognizing and responding to subtle changes in patient condition
- Administer complex medications and treatments in accordance with approved critical care nursing techniques
- Operate and manage advanced life support equipment
- Ensure patient safety and comfort in high-acuity ICU environments, addressing physical and emotional needs
- Record significant conditions, reactions, and interventions, notifying the appropriate provider of changes in patient status
- Perform and interpret advanced hemodynamic monitoring, including arterial lines, central venous pressure, and pulmonary artery catheters
- Accurately document all assessments, interventions, and patient responses in the medical record in a timely manner to ensure continuity of care and compliance with regulatory standards
- Provide education to patients and families regarding the ICU environment, treatments, and recovery expectations
- Communicate closely with interdisciplinary healthcare teams to optimize patient care
- Maintain proficiency in critical care procedures and technologies through ongoing education and training
- Adhere to strict infection control protocols to protect immunocompromised patients and reduce risks
- Engage in quality improvement initiatives to enhance ICU patient outcomes and operational efficiency
- Perform other duties as assigned within scope
- Adhere to hospital safety protocols, infection control guidelines, and regulatory standards

Required Essential Skills:

- Critical thinking, service excellence, and good interpersonal communication skills
- The ability to read, write, and communicate in the English language
- Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills
- Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend
- Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism
- Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment
- Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail
- Sensory - Must possess visual acuity and ability to effectively communicate

Benefits Include:

- Highly competitive pay for travel professionals
- Comprehensive medical, dental, and vision insurance with first day coverage
- Paid Time Off (PTO) after 1560 hours
- Life and Short-term disability offered
- 401(k) matching
- Aggressive Refer-a-friend Bonus Program
- 24/7 recruiter support
- Reimbursement for licensure and CEUs

Why Choose Fusion?

At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we‘re always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you.

Other Duties Disclaimer:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice.

Start your rewarding career as a Travel ICU RN with Fusion Medical Staffing and join our mission to improve lives. Apply now!

*Fusion is an EOE/E-Verify Employer #pb7

Job Description

Tenet-AZ Region is seeking a Medical Lab Technician Director for a job in Tucson, Arizona.

Job Description & Requirements

- Specialty: Medical Lab Technician
- Discipline: Allied Health Professional
- Duration: Ongoing
- 40 hours per week
- Shift: 8 hours
- Employment Type: Staff

/n/n

Position Summary 

/n/n/n

Responsible for the quality and quantity of work performed in all areas of Laboratory Services.

/n

- Ensures laboratory practices focus on and guarantee patient safety.
- Responsible for specimen collection and laboratory testing performed on all patients from neonates to geriatric patients. Responsible for Tenet Healthcare Laboratory technical development, implementation and integration within areas of technical expertise, to include instrument acquisition, logistic support and laboratory information systems integration.
- Develops and manages the annual department operating and capital budgets
- Directs daily operations of department
- Has ability to hire, fire and discipline

 

- Minimum Requirements

- Experience: 5 years of progressive supervisory experience in an acute care facility

- Education: Bachelors degree in Medical Technology or related Health Science Specialty. Meets CLIA requirements for General Supervisor

- Certifications: Registered or registry eligible in accordance with an approved certifying agency (ASCP, NCA, AMT or equivalent) Licensure, as required by State law.

- Preferred Requirements

- Experience: Lab Director experience

- Education: Masters in Allied Health Specialty or Health Administration or Business.

 

#LI-ST2

Tenet AZ Job ID #25 Posted job title: Medical Lab Technician Director

MedPro Healthcare Staffing is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Tucson, AZ. Shift: 3x12 hr nights Start Date: 04/13/2026 Duration: 13 weeks Pay: $2442 / Week

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality PCU/Step-down Nurse for a travel assignment with one of our top healthcare clients.

Requirements

- Active RN License
- Degree from accredited nursing program
- BLS & ACLS Certifications
- Eighteen months of recent experience in an Acute Care PCU/Step-down setting
- Other requirements to be determined by our client facility

Benefits

- Weekly pay and direct deposit
- Full coverage of all credentialing fees
- Private housing or housing allowance
- Group Health insurance for you and your family
- Company-paid life and disability insurance
- Travel reimbursement
- 401(k) matching
- Unlimited Referral Bonuses up to $1,000

Duties Responsibilities

Progressive Care Nurses (PCU) care for patients requiring close monitoring and frequent assessment, but who aren't unstable enough to need ICU care. PCU nurses monitor cardiac and other critical vital signs and detect any changes, thereby enabling intervention of life-threatening or emergency situations. Many PCU patients receive complex medications that may require titration based on the patient’s vital signs The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac step-down, medical step-down, neuro step-down, surgical step-down and ER holding.

- Monitor and assess patients who aren't unstable enough to need ICU care.
- Utilize computer equipment to monitor cardiac and other vital information and detect any changes, thereby enabling intervention of life-threatening or emergency situations.

About Agency

MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience®.

If qualified and interested, please call 954-740-8789 for immediate consideration.

MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status.

Key Words: PCU Nurse, RN-Progressive Care, Telemetry Nursing positions, Step-down, Stepdown, Travel Nurse, Contract Nurse, Agency Nurse, EKG, Tele, Telemetry Contracts, Registered Nurse, Telemetry Nurse, Tele Nurse, RN, Registered Nurse, Telemetry Nurse, RN-Tele, Travel Nursing

*Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details.

About MedPro Healthcare Staffing:

MedPro Healthcare Staffing is revolutionizing the way healthcare professionals experience the world on travel assignments. Our passionate team of recruiters are dedicated to finding travelers the space to evolve professionally while exploring from coast to coast. We are committed to an unwavering set of standards that translates into the extraordinary experiences of our healthcare professionals.

MedPro recruiters are equipped with emerging technology and resources that allow them to personalize each healthcare applicant’s journey. Our focus is placing travelers in environments that lend itself to a harmonious work-life balance in the places they’ve always dreamed of visiting. We’re experts in crafting the perfect blend of location, facility, and benefits to suite each traveler’s dreams.

Aya Locums has an immediate opening for a locum General Dentist job in Tucson, AZ paying $100/hour - $125/hour.
Job Details:
Position: Dentist
Specialty: General Dentist
Start Date: 06-22-26
Length: 7 weeks
Schedule and Coverage:
Shift Coverage: Scheduled + No Call
Shift Schedule: Standard 5, 9-Hour 08:00 - 17:00
About the Facility:
Facility Type: Out-Patient Clinic
About Locum Dentist Jobs:
This is a generalized description of locum dentist job requirements. Specific assignment details may vary based on the dental practice, patient population and the dentist&rsquos area of expertise.
General Job Responsibilities:
Conduct comprehensive oral health assessments and diagnose dental conditions.
Develop and implement individualized treatment plans.
Perform a variety of dental procedures, including fillings, extractions, root canals, and crown and bridge work.
Provide preventive dental care, such as cleanings and oral hygiene education.
Administer local anesthesia and nitrous oxide as needed.
Collaborate with dental hygienists, dental assistants and other dental professionals.
Maintain accurate and complete dental records.
Skills:
Strong clinical knowledge and dental assessment skills.
Excellent manual dexterity and hand-eye coordination for performing dental procedures.
Effective communication and interpersonal skills to build rapport with patients.
Proficiency in using dental equipment and technology.
Ability to manage dental emergencies effectively.
Time management skills to efficiently manage a patient workload.
Ability to work independently while also collaborating effectively with a dental team.
Minimum Education Requirements:
Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) degree from an accredited dental school.
License & Certifications:
Active and unrestricted dental license in Arizona.
Current BLS certification.
Additional certifications may be required based on specific practice or state regulations.
Experience:
While specific requirements may vary, most locum dentist positions prefer candidates with at least one year of experience in a dental practice.

Additional Notes:
Locum tenens dentist positions are temporary assignments, often lasting weeks or months, to fill staffing gaps in dental practices.
These positions offer competitive pay and flexible schedules, allowing dentists to pursue diverse work environments and control their workload.
Some states may have additional practice requirements for locum dentists, so familiarization with the specific state regulations is recommended.
With Aya Locums, you get:
Access to top hospitals and healthcare systems in diverse care settings.
Highly competitive, transparent locum tenens pay.
Dedicated application and assignment support.
In-house credentialing and licensing teams.
Travel and lodging coverage.
Easy timekeeping and streamlined management of documents.
Malpractice coverage and risk management support.
Aya may provide other benefits where required by applicable law, including but not limited to reimbursements.
For all employees and employee applicants, Aya is an Equal Employment Opportunity ("EEO") Employer, including Disability/Vets, and welcomes all to apply.

Job Title: Clinical Case Manager II (ICM CCM) – Hybrid-167888 Location: Illinois (Candidates may reside anywhere in Illinois; hybrid role with occasional local member visits as needed) Pay: $35.87 per hour Schedule: Monday – Friday | 8:00 AM – 5:00 PM CST Overview We are seeking a Clinical Case Manager II to join a leading healthcare organization supporting members enrolled in Medicare and Medicaid.

This hybrid role allows candidates to work primarily from home while completing occasional in-person member visits in their local area as needed.

As part of the Integrated Care Management (ICM) team, the Case Manager works with members who have complex health and social needs.

Through collaboration, the Case Manager helps coordinate services and advocate for appropriate care to improve health outcomes and promote cost-effective care solutions.

Key Responsibilities Conduct comprehensive assessments of members’ health, social, and care coordination needs.

Develop and implement individualized case management plans based on member needs, benefit plans, and available resources.

Collaborate with members, healthcare providers, and community organizations to coordinate services and support care plans.

Apply clinical guidelines, policies, and regulatory standards to ensure appropriate benefit utilization and care management.

Utilize clinical tools and data review to evaluate member eligibility and determine appropriate care strategies.

Advocate for members by identifying resources and coordinating services to address medical and social determinants of health.

Maintain accurate documentation while navigating multiple systems and case management platforms.

Participate in care management and quality management processes in compliance with regulatory and accreditation standards.

Caseload Information Telephonic/Hybrid Case Managers: Caseloads typically range from 250–500 members , depending on stratification and complexity of member needs.

Field-Based Case Managers: Caseloads typically range from 30–100 members , depending on market needs and complexity.

Required Skills & Qualifications Active, unrestricted Illinois license required: RN, LCSW, or LCPC.

Minimum 3–5 years of clinical experience required.

2–3 years of care management, discharge planning, or home health coordination experience preferred.

Experience working with case management processes and care coordination programs preferred.

Experience with Illinois waiver services preferred.

Ability to work independently in a remote/home-based environment while collaborating with teams virtually.

Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to navigate multiple systems.

Education Active Illinois licensure required as one of the following: Registered Nurse (RN) Licensed Clinical Social Worker (LCSW) Licensed Clinical Professional Counselor (LCPC) Keywords: case management, care coordination, discharge planning, RN case manager, LCSW case manager, LCPC case manager, managed care, Medicare, Medicaid, integrated care management, telephonic case management, hybrid case manager, population health, healthcare coordination, care management
Remote working/work at home options are available for this role.

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Vijay at (63 Title: Financial Analyst
- Hybrid Duration: 2 Months Location: Hybrid at Northbrook, IL Schedule: 8:00 AM
- 5:00 PM Note: The position reports to the Manager of Corporate Accounting, based at our Northbrook Headquarters, with flexibility to work from our Chicago office.

This is a hybrid role, requiring on-site presence three days per week.

Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Description: Position Purpose: We are seeking a highly motivated and detail-oriented Senior Accountant to support global accounting operations, strengthen internal controls, and drive process improvements.

This role will play a key part in month-end close, cross-functional initiatives, and special projects.

The ideal candidate is analytical, proactive, and capable of operating independently in a fast-paced, collaborative environment.

Duties and Responsibilities: Lead and execute month end, quarter end, and year end close activities, including journal entries and account reconciliations Perform variance analysis and investigate discrepancies Support internal and external audit requests Support maintenance of Oracle Account reconciliation portal Maintain supporting documentation and schedules in compliance with SOX requirements Support both internal and external audits by providing requested materials and actively participating in walkthroughs and testing with auditors and internal stakeholders Contribute to various accounting and finance initiatives, including system implementations, process improvements, and other special projects as assigned Education and Experience: Bachelor's degree in accounting required Minimum 5 years of total accounting experience Knowledge of ERP: Oracle preferred, Oracle ARCS and Kyriba Experience with improvement initiatives and enhancements Ability to have a collaborative style and work with cross-functional and international teams Strong GAAP knowledge, analytical, and problem-solving skills Excellent verbal and written communication skills CPA certification preferred About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

CPA, Oracle, GAAP, Oracle ARCS, Kyriba
Remote working/work at home options are available for this role.

Sr. Product Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.

RESPONSIBILITIES:

Portfolio Analysis & Market Assessment

• Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
• Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
• In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
• Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
• Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
• Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.

Industry Analysis

• Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
• Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
• Produce analytical and product-focused presentations for both internal and external audiences.

Product & Go-to-Market Implementation

• Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
• Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
  

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
2. 7+ years of health care-focused experience in new product development and/or health care data industry.
3. 5+ years of demonstrated experience supporting strategic growth initiatives.
4. Strong business acumen to develop and communicate recommendations to leadership.
5. Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
6. Familiarity with emerging technologies and solutions.
7. Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
8. Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
9. Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
10. Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
11. Some travel involved.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Apply NowShare Save Job
Remote working/work at home options are available for this role.

Sr. Manager Customer Success

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Apply NowShare Save Job
Remote working/work at home options are available for this role.

Description

Professional Development RN - Hybrid

Under the supervision of the Senior Director of Clinical Education, the RN Professional Development Specialist supports curriculum design and virtually facilitates experiential learning activities (ELA) within the Clinical Academy. This role primarily supports Critical Care and related Nurse Residency and Fellowship programs, as well as professional development offerings such as preceptor and charge nurse development. The specialist delivers learning experiences to a diverse group of nurse learners across the five states in the Central Division and is responsible for the assessment, design, implementation, evaluation, and continuous improvement of learning experiences using innovative, technology enabled approaches. Responsibilities include instructional design support, consultation on training strategies and skill based learning (skills labs), and delivery of virtual, case based client care experiences (simulation). This is a hybrid role with a strong emphasis on virtual class facilitation as a member of the Clinical Academy.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

- Bachelor's Degree from an accredited nursing program.
- Upon hire: Registered Nurse License
- 10 or more years Nursing or equivalent experience in related field.
- 5 years Clinical Nursing Education/Professional Development experience.

Preferred Qualifications:

- Master's Degree in Nursing or related professional development field.
- Within 90 days of hire: Nursing Professional Development Certification
- 1 year experience in virtual learning.
- Prior experience working in critical care

Salary Range by Location:

Montana: Except Great Falls: Min: $44.69, Max: $69.38

Oregon: Portland Service Area: Min: $55.51, Max: $86.18

Texas: Min: $42.34, Max: $65.73

Washington: Eastern: Min: $49.39, Max: $76.68

Washington: South Eastern: Min: $51.74, Max: $80.33

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 415564

Company: Providence Jobs

Job Category: Clinical Education

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Nursing

Department: 4007 SS CNTRL DIV EDU ADMIN

Address: OR Portland 4400 NE Halsey St

Work Location: Providence Health Plaza (HR) Bldg 1-Portland

Workplace Type: Hybrid

Pay Range: $see posting - $see posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

PandoLogic. Category:Human Resources, Keywords:Professional Development Specialist, Location:Lubbock, TX-79411
Remote working/work at home options are available for this role.