Information Technology Jobs in Timber Pines Florida
488 positions found — Page 2
AdaptHealth Opportunity – Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you.
Respiratory Support Technician
This position provides direct and indirect patient care and services in the home, office, and hospital environment in accordance with all governmental, accrediting, and organizational policies and procedures. Utilization of all available resources to ensure a customer receives the appropriate goods and services in the most efficient and patient satisfactory manner possible.
Equipment included, but not limited to, are CPAP, BIPAP, Auto-titration set-ups and downloading, phototherapy, CPM, apnea monitor training and downloading, nebulizers (both high and low volume), oxygen and portability, overnight oximetry devices, conserving device tests, suction/trach and enteral.
Job Duties:
- Develop and maintain a working knowledge of current Respiratory Programs and HME products and services offered by the company and all applicable governmental regulations.
- Effectively convey ideas or written processes and instructions to patients in a polite, informative, and appropriate matter.
- Identifies need for Pulse Ox testing to recertify or qualify O2 services per insurance regulations.
- Complete all company, insurance, and/or government-provided paperwork timely and entirely. Included, but not limited to; Delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, equipment-specific instruction/cleaning forms, etc.
- Initiate, maintain and perform follow-up calls or visits with patients.
- Perform routine preventative maintenance checks and simple repair as required by company policy or manufacturer’s guidelines.
- Assist with customer equipment problems during business/non-business hours and under emergency situations. Troubleshoot all equipment failures calmly and patiently.
- Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
- Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling.
- Assume on-call responsibilities during non-business hours in accordance with company policy.
- Maintain patient confidentiality and function within the guidelines of HIPAA.
- Perform other related duties as assigned.
Competency, Skills, and Abilities:
- Equipment repair or maintenance skills.
- Strong verbal and written communication.
- Strong customer service skills.
- Ability to prioritize and manage competing priorities and tasks.
- Decision-making, analytical and problem-solving skills with attention to detail.
Requirements:
Minimum Job Qualifications:
- High School Diploma or equivalent.
- Valid and unrestricted driver’s license from state of residence.
- Construction, general manual labor, military and equipment repair, or maintenance skills would be considered related experience.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
PI45ef4ed57b42-3631
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Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Sign UpApply Now” and complete the sign up process
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*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
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Job Description
Position Overview
The Customer Account Representative manages client accounts by maintaining relationships, providing support, and assisting with account growth. This role includes both customer service and sales-oriented responsibilities.
Key Responsibilities
- Manage and maintain customer accounts and relationships
- Communicate with clients regarding services, promotions, and updates
- Identify opportunities for account growth and upselling
- Resolve customer concerns and ensure satisfaction
- Maintain accurate records of account activity
- Collaborate with sales and marketing teams
- Strong communication and interpersonal skills
- Customer-focused with an interest in sales and account management
- Problem-solving abilities and attention to detail
- Organizational and multitasking skills
- Basic computer proficiency
- Team-oriented mindset
- Competitive salary package ($48,000 – $52,000 per year)
- Opportunities for professional growth and career advancement
- Hands-on training and skill development
- Supportive and collaborative work environment
- Stable full-time position with long-term potential
Location:
Pembroke Pines, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Directs the department's activities and resources to ensure alignment with the mission, values, and objectives of the department and organization. Plays a pivotal role in aligning patient care coordination and organizational goals, regulatory compliance, and financial stewardship. This role promotes a holistic approach to patient management and requires strong leadership skills to inspire and guide both the social work and case management teams in achieving shared goals while fostering collaboration. The Director oversees case management operations, executes initiatives to manage length of stay, prevents readmissions while ensuring resource allocation aligns with fiscal objectives. Manages a team who works under conditions that require quick informed decision making.
Responsibilities:
Prepares and evaluates departmental budgets and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.Manages and evaluates department operations, including information technologies, service level determination and complaint management, to achieve performance and quality control objectives.Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
Competencies:
Education and Certification Requirements:
Accredited Program: Nursing (Required)Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. This role demands an expert level understanding of case management, social work practices, and roles in discharge planning to ensure high quality efficient patient care. This role must be able to balance the needs of the patients and the system's objectives while maintaining regulatory standards. Requires knowledge of State and Federal regulations governing discharge planning conditions of participation, hospital information systems (e.g., logician and IDX), staff development techniques and performance improvements processes. Required Work Experience: Five (5) years of experience in a case management setting with, at least, two (2) years of leadership experience within case management. Other Information: Master's degree preferred.
Working Conditions and Physical Requirements:
- Bending and Stooping = 0%
- Climbing = 0%
- Keyboard Entry = 80%
- Kneeling = 0%
- Lifting/Carrying Patients 35 Pounds or Greater = 40%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
- Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
- Lifting or Carrying > 75 lbs Non-Patient = 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
- Pushing or Pulling > 75 lbs Non-Patient = 0%
- Reaching = 60%
- Repetitive Movement Foot/Leg = 0%
- Repetitive Movement Hand/Arm = 80%
- Running = 0%
- Sitting = 80%
- Squatting = 0%
- Standing = 80%
- Walking = 80%
- Audible Speech = 80%
- Hearing Acuity = 80%
- Smelling Acuity = 0%
- Taste Discrimination = 0%
- Depth Perception = 80%
- Distinguish Color = 80%
- Seeing - Far = 60%
- Seeing - Near = 80%
- Bio hazardous Waste = 60%
- Biological Hazards - Respiratory = 60%
- Biological Hazards - Skin or Ingestion = 60%
- Blood and/or Bodily Fluids = 60%
- Communicable Diseases and/or Pathogens = 60%
- Asbestos = 0%
- Cytotoxic Chemicals = 0%
- Dust = 60%
- Gas/Vapors/Fumes = 60%
- Hazardous Chemicals = 60%
- Hazardous Medication = 40%
- Latex = 60%
- Computer Monitor = 80%
- Domestic Animals = 60%
- Extreme Heat/Cold = 0%
- Fire Risk = 0%
- Hazardous Noise = 0%
- Heating Devices = 0%
- Hypoxia = 0%
- Laser/High Intensity Lights = 0%
- Magnetic Fields = 0%
- Moving Mechanical Parts = 0%
- Needles/Sharp Objects = 60%
- Potential Electric Shock = 0%
- Potential for Physical Assault = 60%
- Radiation = 0%
- Sudden Decompression During Flights = 0%
- Unprotected Heights = 0%
- Wet or Slippery Surfaces = 60%
Shift:
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email
Location:- Miami FL 33184
Duration: 4 Months
Shift/Time Zone:
Monday - Friday: 6:00 am - 2:00 pm.
Saturday: 6:30 am - 10:30 am.
Heavy volume at this site.
Description:
- The Patient Services Representative I PSR I represents the face of the company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
- The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast paced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.
Required Education:
- High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred Required in California, Nevada, and Washington.
Work Experience:
- Minimum of 6 months experience REQUIRED.
- One years phlebotomy experience preferred.
- Customer service in a retail or service environment preferred.
- Keyboard data entry experience a must.
Position is offered by a no fee agency.
Position Title: LTSS Service Care Manager
Work Location: Candidates must reside within the state of Florida - Specifically Region 11 (Miami-Dade/Monroe would be amazing) northern Miami (Hialeah) 33012, 33013, 33147 (Miami) 33130, N, Miami 33180 is also okay
Assignment Duration: 3 months, contract to hire
Work Schedule: 8 am - 5 pm EST Mon - Fri
Responsibilities:
Remote Training - 30 days
Involves field-based training where the case managers will get to shadow on their last week (week 5) - hands on experience
- Working with members in a face-to-face environment
- This position does have the intent to convert based on performance and eligibility
- 8-5 Mon-Fri; Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
- Managing a case load for healthcare members with long-term care needs.
- Geriatric long-term care
- Member assessments and notes.
- Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
- Monitor delivery of services and follow-up with members, caregivers, or provider s through in-person visits and telephonic contact
- Authorize and coordinate referral for services.
- Ensure provider services are delivered without gaps and identify functional deficiencies in care plans.
- Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
Assist members with filing and resolving complaints and appeals
Candidate Requirements
Education/Certification
Required: Requires a Bachelor's degree and 2 - 4 years of related experience
Preferred: n/a
Licensure
Required: n/a
Preferred: n/a
- Years of experience required
- Disqualifiers
- Best vs. average
- Performance indicators
Must have:
Case management (2 years)
Strong Microsoft skills
Nice to have
Bi-lingual or Tri-lingual would be great but must be able to communicate (verbal and written) in English as well. The members will have intakes in English, but should there be any language barriers that is why the team is seeking someone Bi-Lingual.
- Previous LTC or Hospice experience
- Bilingual - Spanish preferred with strong English skills
- Hialeah to North Miami - preferred. Also 33133, 33130, 33129, 33147
Previous interview feedback from HM on a general level:
- candidates are lacking in answering questions from the team during the interview
- Even though the team is seeking bi-lingual candidates - they are noticing that if English is not their first language, they may not be understanding the ask / question
- The team needs to ensure the CW can provide adequate and sufficient feedback
Assessments to members will be completed in English - but with that they are looking to ensure comprehension
Best vs. average:
Someone with great time management and great communication and written skills to the hiring manager it is very important for this person to be a team player
Someone who is adaptable to change
Training is completed virtually and not everyone is a virtual learner - this person should know and be comfortable with that
- Top 3 must-have hard skills
- Level of experience with each
- Stack-ranked by importance
- Candidate Review & Selection
1
targeted case management is a good background to have
2
Case management is a great background to have
3
Strong Microsoft skills
Position is offered by a no fee agency.
Location: Miramar FL 33025
Duration: 6 months
Shift/Time Zone:
4:00p - 12:30am
JOB SUMMARY:
- Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
JOB REQUIREMENTS:
- Sorting, and receiving specimens in the department.
- Performs routine instrument maintenance on some equipment.
- Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
- Preparing reagents and or media in the department.
- Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
- Performs QA/QC duties as assigned.
- Resolves pending lists.
- Finds missing samples.
- Decontaminates work areas.
- Performs weekly radioactive wipe tests.
- Maintains files for department records.
- Changes gas cylinders.
- Follows all PPE requirements and all safety regulations.
- Uses the laboratory computer system as well as operates PCs.
- Disposes of biohazardous material.
- Completes training and competency checklists as appropriate.
- This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education: High school diploma or equivalent. Medical assistant training helpful. Math and science courses preferred.
Work Experience: None required
Special Requirements:
Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
Must be able to retain information once learned.
Must interact with other coworkers, internal and external customers with courtesy and respect.
Key Word Search: laboratory, medical
Additional Job Details: Candidate must have their own reliable transportation & a valid DL to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation).
Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift.
Position is offered by a no fee agency.
Duration: 3 months
Shift/Time Zone:-Monday - Friday 6:00 am - 2:00 pm
Rotational Saturday 6:30 am - 10:30 am.?
Work Location : Miami FL 33155
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
*Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*
Required Education:
High school diploma or equivalent REQUIRED
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience a must.
Additional Job Details: Must list home city/commute time to jobsite on resume (should be within 20-25 MINUTES TO SITE) - rate is based on years of DIRECT PHLEBOTOMY EXPERIENCE as listed in resume. Overlapping roles do not count twice. Please refer to Southeast rate card breakdown provided by Broadleaf, if any questions.
Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination
Position is offered by a no fee agency.
Location:- FL_ACHX_10200 Commerce Pkwy, Miramar FL 33025
duration:- 6+ months
Shift:- eastern M-F 6am-230pm
Basic Purpose:
- Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department.
Position Requirements:
- Minimal data entry skills
- Good organizational skills
- Understanding of specimen types related to test(s) ordered.
- Clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery.
- Understanding of compliance regulations related to test ordering which may change on a daily basis
- Flexibility and a willingness to adapt to change and pursuit of continuous improvement
- Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities
- Willingness to actively contribute to a team based working environment A Ability and willingness to support the goals of the department with regard to staffing needs on weekends, holidays, on call and overtime
- Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner
- Performance task proficiency includes but is not limited to the following manual functions:- sorting- racking- pickup and delivery of specimens to the laboratory- specimen storage [this position might also be trained to run the sorters in archive mode]- centrifugation- aliquoting
Job Accountabilities
1. Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality.
2. Identifies problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution.
3. Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer system, and the directory of services.
4. Meets quality and production standards within 6 months of completing training.
5. Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
6. Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences.
7. Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level.
8. Performs other duties as assigned.
Position Requirements/Environment
1. Handles multiple tasks simultaneously and works in a production environment.
2. Communicates effectively with all levels of staff both verbally and written.
3. Maintains composure while working under pressure.
4. Reflects good judgment at all times when determining what action to take in resolving problems.
5. Adheres to Quest Diagnostics' Core Values, safety, compliance and work process policies and procedures.
6. Works in a biohazard environment, in compliance with all applicable safety requirements.
7. Keeps work area neat and clean; complies with 5S workplace standards.
8. Able to sit, stand or walk for long periods; able to lift up to 50 lbs.; maneuver large carts and/or racks with specimens.
9. Demonstrates strong interpersonal skills that foster a positive working environment.
10. Demonstrates work assignment flexibility and ability to adapt to change.
11. Must have some flexibility with regard to work schedule.
Incumbent should possess the knowledge, skills and experience usually obtained by:
1. High School Diploma or GED.
2. Medical background preferred which includes medical terminology applicable to a clinical laboratory.
3. Previous experience in a production environment preferred.
4. Prefer familiarity with mainframe computers
Additional Job Details:
Heavy production site. Very busy with repetitive tasks. Medical terminology a plus, but not required. If testing samples, will be required to wear lab coat, mask, goggles, gloves, protective wear.
MUST HAVE EXCELLENT UNDERSTANDING OF ENGLISH LANGUAGE BOTH SPOKEN AND WRITTEN
**Bilingual candidates strongly preferred who also speak Spanish. English still must be strong, as well**Position is offered by a no fee agency.
Must be based in Miami, FL and available to work on-site 3X per week.
We Are Lucky Strike Entertainment.
Bowling, Arcade, Family Entertainment Centers. One company. Twelve brands. A career built around unforgettable experiences. Hospitality at our core; we put people first by creating meaningful connections and delivering memorable experiences to every guest, every time.
The Senior Vice President of Revenue Management & Pricing will lead the development and execution of enterprise pricing and revenue optimization strategies across the organization’s portfolio of entertainment venues. This executive will be responsible for driving sustainable revenue growth and margin expansion through dynamic pricing, advanced analytics, and AI-powered pricing solutions that respond to real-time demand signals.
This role will oversee revenue management, pricing strategy, commercial analytics, and pricing technology to ensure the organization maximizes yield across dayparts, seasonal demand, and customer segments. The SVP will partner closely with Marketing, Finance, Operations, and Technology to build a sophisticated pricing ecosystem that leverages automation, machine learning, and predictive analytics to continuously optimize performance while delivering strong customer value and engagement.
What You’ll Do
Strategic Revenue & Pricing Leadership
- Design and implement a comprehensive revenue management and pricing strategy aligned with company goals for revenue growth, margin optimization, and guest value perception.
- Lead the evolution from static pricing to dynamic, demand-based pricing models that consider factors such as daypart, demand elasticity, seasonality, location performance, and customer segmentation.
- Establish pricing governance frameworks to guide promotional strategy, discount structures, and enterprise pricing policies.
- Develop testing and experimentation frameworks to continuously refine pricing strategies through data-driven insights.
AI-Driven Pricing & Technology Innovation
- Lead the implementation and optimization of AI-powered pricing solutions that leverage machine learning, predictive modeling, and real-time demand signals.
- Evaluate and deploy pricing technology platforms capable of automated price adjustments based on utilization, booking velocity, weather, competitive data, and historical trends.
- Partner with Product and Technology teams to integrate AI pricing capabilities with POS systems, reservation platforms, CRM systems, and loyalty platforms.
- Champion a data-first culture by embedding automation and advanced analytics into everyday pricing and revenue decisions.
- Ensure pricing systems are scalable, automated, and capable of adapting to rapidly changing demand conditions across all locations.
Analytics & Revenue Optimization
- Build and oversee advanced pricing models using statistical forecasting, machine learning, and predictive analytics.
- Monitor pricing performance against key metrics including revenue per location, yield per lane or experience, utilization rates, contribution margin, and customer lifetime value.
- Conduct competitive and market pricing analysis to ensure optimal positioning across markets.
- Partner with FP&A to forecast the financial impact of pricing strategies and track performance against revenue and margin targets.
- Lead commercial analytics initiatives to uncover insights across pricing, promotions, guest behavior, and market demand patterns.
Loyalty & Customer Value Programs
- Collaborate with Marketing and Customer Experience teams to align loyalty strategy with revenue management and pricing initiatives.
- Leverage loyalty and guest data to inform personalized pricing strategies, promotions, and targeted offers.
- Analyze loyalty program performance and customer engagement trends to improve retention, visitation frequency, and lifetime value.
- Integrate loyalty insights into dynamic pricing models to deliver value while maximizing revenue.
Operational Execution
- Partner with regional and location leadership to ensure pricing strategies are practical, executable, and aligned with local market dynamics.
- Ensure pricing strategies can be seamlessly deployed across all locations through centralized systems and automation.
- Establish operational processes for pricing updates, approvals, and exception management.
- Support field teams with clear communication, training, and tools to ensure consistent pricing execution.
Cross-Functional Collaboration
- Work closely with Marketing to align promotional strategies, campaigns, and offers with enterprise pricing strategy.
- Partner with Operations to ensure pricing models align with operational realities and guest experience expectations.
- Collaborate with Technology and Product teams on system requirements for pricing automation, forecasting tools, and advanced analytics.
- Provide executive leadership with insights on pricing trends, market conditions, and revenue optimization opportunities.
Leadership & Team Development
- Build and lead a high-performing team focused on revenue management, pricing strategy, and commercial analytics.
- Develop internal capabilities in advanced analytics, pricing science, and AI-enabled revenue optimization.
- Foster a culture of innovation, experimentation, and data-driven decision making across the organization.
What You’ll Bring
- 10+ years of experience in revenue management, pricing strategy, or commercial analytics roles within multi-location, consumer-facing industries such as hospitality, entertainment, travel, retail, or leisure.
- Proven track record designing and scaling dynamic pricing strategies across large multi-unit environments.
- Experience implementing AI-driven pricing platforms, predictive analytics tools, or automated revenue management systems.
- Strong analytical expertise in pricing optimization, demand forecasting, elasticity modeling, and customer segmentation.
- Demonstrated leadership experience building and managing high-performing teams.
- Ability to influence senior executives and collaborate cross-functionally with operations, finance, marketing, and technology leaders.
- Experience integrating pricing systems with POS platforms, CRM systems, loyalty platforms, and enterprise analytics tools.
Key Metrics of Success
- Revenue growth and margin expansion driven by pricing and revenue management strategies.
- Increased yield per location across peak and off-peak demand periods.
- Improved utilization through demand-based and AI-driven pricing optimization.
- Higher customer retention and engagement through personalized value-based pricing.
- Seamless deployment of pricing updates across all locations with minimal operational disruption.
- Development of a scalable, automated pricing infrastructure powered by advanced analytics and AI.
What You’ll Get
At Lucky Strike Entertainment, we’re committed to supporting your well-being both on and off the job. Here's a peek at some of the benefits available to our Corporate associates:
- Medical, Dental, Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- 401(K) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!