Information Technology Jobs in Third Lake, IL

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• Interface with vendors, OEM, and internal service organizations to address laboratory equipment service needs.
  
• Assist R&D personnel with selection and purchase of laboratory equipment and services.
  
• Provide administrative support throughout equipment lifecycle (onboarding, maintenance/repair, decommissioning).
  
• Serve as liaison to on-site vendor service personnel.
  
• Receive incoming work requests and generate workorders on demand.
  
• Process work orders and contracts within IBM Maximo system to ensure equipment status, service activities, and all cost of ownership expenses are properly documented.
  
• Maintain equipment warranty and service contract data within Maximo system and Access database.
  
• Process service contract renewals, including review of equipment reliability histories, determination of insourcing potential, and overall assessment of cost benefits.
  
• Work with department leadership to develop and refine processes in support of department functions.
  

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• College Degree or equivalent experience. A technical degree (Engineering or Science) is preferred.
  
• Knowledge of basic regulatory requirements, laboratory safety, and GxP.
  
• At least 2+ years of experience with a variety of laboratory equipment, either having served as a lab analyst, lab equipment service provider, or both.
  
• Effective written and oral communication skills capable of accommodating a diverse audience.
  
• Proficient in data entry, analysis, and presentation, particularly within Maximo, Cognos, and SAP environments.
  
• Attention to detail, strong organization and planning skills.
  
• Capable of independently developing creative solutions in a fast-paced environment.
  
• Self-motivated and positive attitude with a great desire to contribute to our success.
  

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• Manage and support key HR processes in the Workday system (employee lifecycle processes, HR reporting, process accuracy, data quality, documentation management).
  
• Handle HR documentation.
  
• Administer data quality reports and act on corrections of errors.
  
• Actively look for continuous improvement ideas and lead initiatives toward process improvements and automation.
  
• Keep process documentation up-to-date.
  
• Take accountability for compliance with defined HR processes and relevant policies.
  
• Cooperate closely with internal and external stakeholders (e.g., Business HR, Benefits, Total Rewards, Finance, and others) to continuously improve service quality and efficiency.
  
• Deliver system and process training to new joiners.
  
• Respond to internal stakeholders regarding questions or issues related to Workday processing data and/or HR reporting.
  
• Cooperate actively and closely with colleagues from other HRConnect Teams for outstanding service delivery.
  

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• Bi-lingual Spanish speaking and written skills required.
  
• Solid knowledge and expertise in HR systems - Workday would be ideal.
  
• 2 years of experience in an HR environment.
  
• Recent college graduates with an HR degree will be considered.
  
• Bachelor's degree required, with strong preference for a concentration in HR.
  
• Technical expertise in HR processes and understanding of process dependencies.
  
• Strong written and oral communication skills in English and other languages as required.
  
• Customer orientation and ability to adapt quickly to changing environments.
  
• Ability to prioritize multiple requests.
  
• Continuous improvement mindset.
  
• Experience in project management is considered an asset.
  

Job Title: Clinical Vendor Manager (Central Labs)

Location: Remote

Duration: 10 months

What are the top 3-5 skills, experience or education required for this position:

1. Demonstrates Central Lab SME expertise, as well as relationship & leadership competencies

2. Manager role - 3+ years of clinical development experience in pharmaceutical, healthcare, regulated industry, including 3+ years working with third-party vendors

3. Strong interpersonal, negotiation, communication, conflict resolution, and problem-solving skills

4. Manager role - demonstrates expertise in strategic alignment execution, supporting operational excellence in low to mid complex TAs with vendors; support partnership and study-level escalations

5. Bachelor's degree

As a member of the Vendor Strategy and Relationship (VSR), this role delivers operational value across the full vendor lifecycle. The role provides subject matter expertise (SME), fosters strategic alignment with vendors, and supports innovative, sustainable growth through operational excellence. The role ensures effective partnership management by centralizing expertise, standardizing processes, optimizing performance, and proactively managing risks and trends within the Therapeutic Areas (TA), organization and vendor(s).

This role leverages operational experience with partnership insights to align study and TA decisions with enterprise vendor strategies.

Responsibilities :

* Execute vendor selection strategies with business and study teams.

* Lead early engagement activities with study teams and vendor, advising on TA design risks, trends and key considerations.

* Lead internal vendor study kick-off meeting, co-lead joint vendor and study team kick-off meeting.

* Conduct 2nd round review on key vendor documents (e.g., contracts, study specifications) to ensure quality and alignment

* Provide financial health support to study teams

* Support partnership escalations and study-level escalations per escalation plan

* Analyze operational and metric trends to identify risks and implement TA solutions and mitigations that optimize performance and outcomes; raise TA trends for portfolio analysis - may support partnership solutions

* Educate study teams on database lock and close-out processes, provide guidance and risk mitigation support

* Develop TA standards, training resources, and deliver JIT training at key milestones to study teams; lead multi-study lessons learned and share across TA(s); may support partnership standards and training efforts

* Identify and/or support partnership enhancements and training; drive TA change management efforts

Qualifications :

* Bachelor's degree (or ex-US equivalent) is preferred, in a relevant field as business economics, science or health administration

* 3+ years of clinical development experience in pharmaceutical, healthcare, regulated industry (and/or applicable work experience); including 3+ years working with third-party vendors (and/or applicable work experience).

* Competent in the application of standard business procedures (SOPs, ICH, Global Regulations, Ethics and Compliance).

* Demonstrates subject matter expertise within vendor category (e.g., capabilities, processes, technical) as well as relationship and leadership competencies

* Strong interpersonal, negotiation, communication, conflict resolution and problem-solving skills

* Expertise in analyzing intermediate business problems and data to design and implement innovative solutions

* Excellent cross-functional partnership skills; experience managing cross-functional initiatives to achieve objectives, timelines and change management

* Ability to influence internal/external stakeholders and drive decision-making in a collaborative working environment that allows for the appropriate levels of involvement and decision-making

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• Independently performs and verify a multitude of laboratory techniques for which they are trained on while adjusting to unforeseen technical or logistical obstacles to accomplish assignments.
  
• Understands multiple laboratory techniques and principles and can independently trouble-shoot and resolve analytical techniques and instrument issues.
  
• Takes initiative to be a key player in team activities and decision making including proactive identification, development, and implementation of improvement plans.
  
• Budgets their time independently and effectively to carry out assigned tasks and makes recommendations for improvement.
  
• Recognizes obstacles to completion of assigned testing and can independently resolve them. Consistently achieves commitments despite obstacles.
  
• Takes ownership of special projects as needed to support overall laboratory needs and requirements.
  
• Communicates proactively with supervisor and team members on frequent basis to ensure timely product release.
  
• Interfaces with regulatory agencies during audit activities as needed.
  

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• Bachelor's Degree in the sciences with 0-4 years of laboratory experience
  
• Associate degree with at least 3 years of laboratory experience
  
• Flexibility in shift and workdays highly desirable
  
• Ability to work with general supervision but effectively manages their own time to multi-task based upon their completed training matrix.
  
• Good interpersonal, documentation, and communication skills.
  
• Desired technical competencies (not all required): LC, LCMS, GC, GCMS, ICP, Empower, Karl Fischer, dissolution, IR, titrations, and common wet chemical testing
  

Position Title: Operations Support Associate

Work Location: North Chicago, IL 60064

Assignment Duration: 12 Months

Work Schedule: First shift (day shift) Flexible working hours Typical core hours around 9:00 AM to 4:00 PM

Position Summary:

* Work Nature- High-volume, fast-paced, very active workload

* Support document management activities for non-clinical / preclinical safety documents

* Perform formatting, bookmarking, linking, and document organization

* Ensure documents are accurate, well-formatted, and ready for submission

Key Responsibilities:

* Format documents using Microsoft Word

* Perform bookmarking and linking using Adobe tools

* Use internal tools/overlays (training will be provided)

* Manage and organize documents in the electronic submission system (document repository)

* Support preparation of documents for regulatory submissions

* Work on documents across the entire lifecycle:

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• Study initiation documents
  
• Internal communications
  
• Reports and summaries
  
• Regulatory submission documents (IND, BLA, etc.)
  
• * Ensure document quality, consistency, and accuracy
  
• * Identify issues proactively and communicate them early
  
• * Work collaboratively with scientists, CROs, and internal teams
  
• * Handle high volume of documents efficiently * Maintain timelines and deliverables
  

Qualification & Experience:

* Strong communication skills

* Good attention to detail

* Ability to learn quickly

* Ability to work independently after training

* Strong organizational skills

* Ability to handle high workload and multitask * Proactive mindset, raise issues early * Strong team collaboration skills

* Positive attitude and ability to fit into team culture * Experience in document formatting or document management

* Familiarity with Adobe Acrobat (bookmarking/linking)

* Experience with electronic document systems/repositories

* Exposure to pharma / clinical / regulatory environment

* Knowledge of regulatory submissions (IND, BLA, etc.)

* Administrative or coordination experience

Education:

Bachelor's Degree preferred but not mandatory * Open to candidates without a degree if they have the right skills

* Pharma or regulatory experience, preferred but not required

* Document management or admin experience, helpful but not mandatory

* Open to fresh graduates and candidates with no clinical/regulatory background

* Strong focus on skills and attitude over experience

Education - High school diploma

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• Review and enter requests for Maintenance Stock Standardization Recommendations (MSSR).
  
• Provides support to internal customers requiring assistance with systems, materials, or services not a part of MSA-SOW.
  
• Provide direct technical support to the MRO Team by responding to complex requests and leading key initiatives. Leverage expertise in procurement systems, inventory management, and data analytics to resolve issues, streamline workflows, and implement process improvements. Collaborate on cross-functional projects, apply advanced Excel functions for report generation and trend analysis, and contribute to continuous improvement efforts within MRO activities.
  
• Coordinate activities with internal customers, purchasing and qualified vendors to ensure cost and customer needs are balanced. Monitor and expedite orders, as necessary.
  
• Analyze data and assess recommendations regarding planning factors, material sourcing, vendor selection and unit cost.
  
• Cross-collaborate on MRO technical issues and resolve payable inquiries.
  
• Implement corrective actions to address discrepancies in MRO inventory, enhancing accuracy and ensuring alignment with operational standards and goals.
  
• Identify process improvements where applicable for superior customer service including new customer requirements.
  
• Adhere to core behaviors and demonstrates: All for One our organization, Decide Smart and Smart, Agile and Accountable, Clear and Courageous, Make Possibilities Real.
  
• Complete and apply all corporate and divisional policies and procedures along with safety and compliance training along with supporting audit documentation requirements for internal Quality, Maintenance Excellence Program (MEP), external regulatory agencies and/or customers.
  
• Provide backup assistance and actively cross-train with the MRO II position to ensure seamless operational coverage and foster personal and team growth opportunities.
  

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• High School Diploma or equivalent is required. 1 year experience in MRO, Warehouse, Purchasing, Finance, Data Entry, Data Analytics is preferred, but not required.
  
• Ability to read and understand documents related to the company's policies, processes and procedures. Along with the ability to sit for long periods of time for data entry responsibilities.
  
• Ability to effectively communicate with others using written and verbal skills.
  
• Ability to learn and use various system applications including Microsoft Office, CMMS-Maximo, cVend, SAP-SRM/S4HANA, DSP, Smartsheet and Cognos among others.
  
• Strong attention to detail, organization and time management skills.
  
• Possess basic analytical ability to identify material savings and inventory investment.
  
• Inventory control, purchasing or project coordination experience preferred using the CMMS-Maximo and SAP-SRM systems.
  

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• Participate in reviewing physical records from boxes, extracting metadata (e.g., document dates, names, titles, product info), and entering into database for indexing (at box or file level).
  
• Accurately track and report daily work progress.
  
• Demonstrate accuracy and proficiency in daily data entry output.
  
• Handle record boxes (using carts), with small physical component of lifting/moving 20-25 lb boxes.
  
• Strict adherence to safety guidelines in office/warehouse-like environment.
  
• Collaborate in team environment to achieve timelines.
  
• Responsible for compliance with applicable policies and procedures and safety guidelines.
  
• Perform other duties as assigned.
  

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• High School diploma or equivalent (required).
  
• College coursework, associate or bachelor's degree preferred.
  
• Demonstrated attention to detail, specifically with typing and organizational skills.
  
• Advanced knowledge and experience with MS Excel, Word and PowerPoint.
  
• Ability to lift containers of 25 pounds or more repetitively (carts available).
  
• Clerical experience (sorting, collating and filing).
  
• Demonstrated leadership skills such as: Time management, good communicator, quality focus, proactive, teamwork, etc.
  
• Strong organizational skills (preferred).
  
• (Note: Higher education may compensate for years of experience.)
  
• Working Conditions & Physical Demands (If Applicable):
  
• Lifting Requirements: 20-25 lbs average (boxes on pallets, carts available for transport to workstation). Some flexibility in movement; not continuous sitting. Busy environment with activity around moving record boxes; requires sustained focus.