Project Manager/ Business Analyst (Full-Time)

At Kyra Solutions, we implement business solutions for government workers with best-of-breed technology platforms. Our goal is to improve the effectiveness and quality of work life for state workers in capitals across the U.S. to help better the lives of citizens they serve. State agencies choose Kyra for our dedicated team of experts who ensure the success of every project through client empathy, expert knowledge, and a dedication to value-based outcomes. As Kyra continues to reach new heights nationally, our in-office and remote team members are growing with it. We believe we must and do put our people first to produce the quality our clients expect and deserve. Kyrians are provided a growth track for long-term career success and continuous professional development. If you are looking to make an impact in your community and create a career you can be proud of, we encourage you to apply!

Title: Project Manager/ Business Analyst (On-site & Full-Time)

Location: Tallahassee, FL | Duration: Full Time

Required Skills and Experience

* PMP and/or Prince 2 Certification

* Bachelor s degree in Information Systems, Business, or related field (Master s preferred).

* Exceptional communication, documentation, and stakeholder engagement skills.

* Exceptional ability to lead cross-functional, multi-vendor teams under bureaucratic constraints.

* Strong negotiation and facilitation skills to reconcile IT, policy, and operations interests.

Preferred Certifications

* Salesforce Certified Administrator or Salesforce Business Analyst Certification

* Salesforce Certified Consultant (Public Sector, Service Cloud, or Experience Cloud)

* Certified ScrumMaster (CSM) or SAFe Agile

Roles and Responsibilities

* Lead the end-to-end delivery of Salesforce projects from initiation through deployment and post-go-live support.

* Define project scope, milestones, and deliverables aligned with government timelines and funding cycles.

* Manage project budgets, resource allocations, and risk registers in accordance with PMO or agency standards.

* Implement effective change control and governance to ensure compliance with contracts and SOWs.

* Serve as the primary liaison between government clients, technical teams, and executive sponsors.

* Facilitate stakeholder workshops, requirement sessions, and steering committee meetings.

* Develop user stories, acceptance criteria, and business process documentation in tools such as Jira or Confluence.

* Recommend improvements and assist in backlog grooming for Agile delivery.

* Ensure all documentation and requirements align with government compliance, audit, and reporting standards.

* Prepare status reports, requirement traceability matrices (RTMs), and process diagrams.

* Maintain detailed documentation for system requirements, process flows, and future enhancements.

* Assist in developing training materials and user guides to support end-user adoption and change management efforts.

Why Kyra:

Founded in 1997, Kyra Solutions is a national leader in transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won a Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. Visit our website for more information. Equal employment opportunity employer.