Information Technology Jobs in Studio City, CA

About the Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

At Ride Engineering, it is our responsibility to move people through our stories in magical ways that bring these experiences to life! Ride Engineers bring optimism and solutions to design challenges that often seem impossible and partner with diverse creative talent to define and build one-of-a-kind experiences that bring fun and joy to millions of people all around the world. We Create to Inspire!

The Ride Control Systems Engineer will report to the Executive Ride Control Systems Engineer.

This is a full time role.

What You Will Do:

• Manage entire scope to conceive, design, & deliver control systems for a wide variety of complex and innovative ride systems and related equipment
• Conduct systems engineering for ride control systems
• Define system use cases and user needs
• Develop and capture requirements and functional specifications in documents, drawings, and models
• Ensure compliance with control system safety standards
• Perform engineering design and analysis for ride control systems
• Develop control strategies and algorithms
• Research new products, technologies, and methodologies
• Design, model, and analyze control systems, data communication, and dynamic systems
• Collaborate with other design and engineering professionals to implement ride control systems
• Develop implementation plans and budgets
• Develop and implement mock-ups and prototypes for proof-of concept efforts
• Develop test requirements and documents, and lead testing efforts

Required Qualifications & Skills

• 5+ years experienced in fail-safe and safety-related control system design
• Extensive knowledge of control processors, components, and communication networks
• Highly proficient in industrial control system installation, integration, and commissioning
• Solid understanding of communication protocols: TCP/IP, CAN, serial, ProfiNET, Ethernet/IP, EtherCAT
• Experience with requirements management, test plans/procedures, and test execution
• Demonstrated practice in functional safety standards, including IEC 61508, IEC 62061, ISO 13849
• Familiarity with amusement and automation industry standards, including ASTM F2291
• Solid skills in technical document writing
• Ability to travel domestically and internationally for 1-week to 3-year durations
• Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities

Preferred Qualifications & Skills

• Proficient with engineering design tools, including AutoCAD, Matlab, Simulink, Solidworks
• Proficient in Rockwell and Siemens automation systems architecture and components
• Expertise in motor and motion control methods and components
• Knowledge of pneumatic controls and devices
• Experience in broad application of control system theory (closed-loop control, MIMO systems, positioning and navigation)
• Knowledge of international amusement industry standards applicable in France, Hong Kong, or China

Education

• As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university, Electrical Engineering preferred

Additional Information:

• Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at DXMedia
  
  The hiring range for this position in California is $123,300 to $200,300 per year. The base pay actually offered will take into account internal equity and also may vary
  depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About The Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Ride Control Hardware Engineers work within Walt Disney Imagineering’s Ride Studio in a highly collaborative environment on diverse teams.  Engineering activities cover all aspects of control system design and implementation, from concept to commissioning, for a wide variety of innovative ride platforms.

The Ride Control Hardware Engineer will report to the Ride Control Systems Engineering Executive.

This is a full time role.

What You Will Do:

• Support programmable, electrical, and electronic hardware scope to design and deliver control systems for complex, innovative ride systems
• Perform engineering design and analysis for ride systems, focusing on electrical control systems
• Develop control system and network architectures
• Design, model, and analyze electrical supply systems
• Research new products, technologies, and methodologies
• Lead a team of ride control engineers and collaborate with other professionals to develop ride control systems
• Develop control equipment requirements and specifications
• Develop and implement proof-of-concept mock-ups and prototypes
• Conduct hazard assessments and failure modes and effects analysis
• Manage vendors, contractors, and consultants developing and implementing ride control systems
• Define and oversee supplier and consultant design and delivery
• Ensure all delivery and performance requirements are satisfied
• Conduct factory acceptance tests and ride system installation

Required Qualifications & Skills

• 10+ Years experience in the Engineering field as related to controlling electromechanical systems
• Experienced in fail-safe and safety-related control system design
• Extensive knowledge of control processors, components, and communication networks
• Highly proficient in industrial control system installation, integration, and commissioning
• Solid understanding of communication protocols: TCP/IP, CAN, serial, ProfiNET, Ethernet/IP, EtherCAT
• Extensive knowledge of electrical design standards and codes, including UL508a and NEC
• Familiarity with amusement and automation industry standards, including ASTM F2291
• Expertise in motor and motion control methods and components
• Ability to travel domestically and internationally for 1-week to 3-year durations.
• Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities

Preferred Qualifications & Skills

• Licensed professional engineer
• Proficient with engineering design tools including AutoCAD, Matlab, Simulink, Solidworks, EPLAN
• Proficient in Rockwell and Siemens automation systems architecture and components
• Electrical and troubleshooting skills (voltmeter, oscilloscope, etc.)
• Knowledge of international amusement industry standards applicable in France, Hong Kong, or China

Education

• As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university, Electrical Engineering preferred

Additional Information:

• Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at DxMedia
  
  The hiring range for this position in California is $151,900 to $246,700 per year. The base pay actually offered will take into account internal equity and also may vary
  depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered

CNM LLP is a technical advisory services firm that works with the top local talent on the most comprehensive and intriguing projects for discerning clients ranging from start-ups to closely held mid-market companies to large multi-national Fortune 1000 firms. The CNM reputation is built upon a foundation of professional excellence and trusted relationships and is recognized nationally for commitment to excellence. Employees value the open and honest environment, consistent focus on work life balance and an outstanding culture that is difficult to find anywhere else in the professional services industry. This unwavering attention to providing an exceptional work environment has enabled CNM to be recognized as a Great Place to Work® for three consecutive years, as well as one of the Best Places to Work in Los Angeles and Orange County.

We are currently searching for a Manager to join our high performing IT Internal Audit Advisory team in Los Angeles. We offer a hybrid (remote/onsite) work environment that will allow you to continue working with the flexibility that they have grown accustomed to over the past year, while also continuing to provide onsite service to our fantastic clients. There is local travel throughout Los Angeles only.

Responsibilities

• Creating system narratives, identifying key controls, and concluding on design and operating effectiveness of key controls
• Assist on the follow IT Internal Audit projects ( IT Strategy, Infrastructure Audits, Data Governance, Configuration Management)
• Advanced knowledge of recognized technology frameworks (COBIT, ITIL, FFIEC, etc.)
• Manage project teams to review and evaluate IT environments, risks, internal audit projects, and compliance
• Experience supporting clients in a co-sourced or fully outsourced IT Internal Audit team
• Manage project teams to review and assess IT environments, risks, internal audit projects, and compliance for companies that range from newly public high growth entities in rapidly changing environments to the largest entertainment and public companies.
• Ensure that our people and teams come first and that our exceptional culture continues to grow our people, providing opportunities for advancement for all team members
• Lead, develop, mentor and train teams
• Recommend internal control solutions that balance client resource constraints with the need to mitigate risk
• Maintain and build strong, collaborative client relationships
• Demonstrating clear and concise writing, and verbal skills to communicate complex issues in simple terms to clients and team members
• Producing quality deliverables evidenced through the need for minimal review time accurate review notes
• Respond to client needs and balance competing priorities with minimal client disruptions, while maintaining project progress

Qualifications

• BA/BS in Information Systems, Computer Science, Accounting, Business, Finance, Economics, Mathematics, Sciences, Engineering or related
• Minimum 5 IT Audit in professional services(Big 4 or mid-tier firm)
• Strong experience with IT Internal Audit
• Demonstrated track record in delivering internal audit advisory engagements to Financial Services clients within a professional services capacity is highly preferred
• Proficient in assessing IT general controls, IT application controls, key reports, and SOC reports
• Desire to pursue CISA, CIA, and/or CISSP (we compensate and reward for attaining these certifications)
• Familiar with industry research boards, standards, and frameworks, (IIA, PCAOB, AICPA, COSO, etc.)
• Able to think critically, maintain logical thought processes, and distill data effectively
• Excellent documentation and written skills, as well as exemplary verbal communication skills

Pay and Benefits

• 40-hour work week
• Training events to ensure CPE compliance
• Medical, Dental, Vision Plans
• 401(k) match
• PTO: 15 days accrued per year
• Company paid holidays, including company shutdown the week between Christmas and New Years
• 3 wellness days
• Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party
• Monthly mobile reimbursement
• Reimbursement allowances: flex, technology, and health and wellness
• Fully stocked kitchen
• Overtime bonus and Performance bonus in addition to the base pay

CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee’s needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP.

Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Optomi, in partnership with a leading technology team, is looking for a Sr. Software Development in Test Engineer to join the companies Engineering Services team in Santa Monica.

Position Summary: The Sr. Software Development in Test Engineer will be responsible for building test automation and processes to ensure the quality of our advertising systems. This role offers a unique opportunity to impact the QE and automation process and culture, as well as the products we release. The successful candidate will work closely with Software Engineers to understand the complex advertising ecosystem at DMED Technology and develop automated test frameworks for UI, API, and Integration levels.

What the right candidate will enjoy:

• Opportunity to significantly impact the business through automated testing.
• Collaborative environment with distributed scrum teams.
• Engaging in design discussions to evolve testing platforms.

Experience of the right candidate:

• Minimum of 4 years of hands-on software test development experience.
• Proficiency with Python or other OO languages.
• Experience with CI/CD integration and pipeline development.

What the responsibilities are of the right candidate:

• Develop automated test frameworks and suites.
• Participate in design discussions for testing scenarios.
• Assist with triage, diagnosis, and resolution of issues.
• Contribute to end-to-end acceptance tests.
• Drive the conversion of manual tests to automated tests.

Notes:

• STRONG PYTHON proficiency is a MUST, with a robust knowledge base in backend development and database testing.
• Proficient in SQL, including crafting and optimizing queries for database testing. Familiarity with big data technologies (e.g., Spark, Hadoop) and ETL/data accuracy validation.
• Proven expertise in automated testing across APIs, UIs, integrations, and data validation, as well as end-to-end acceptance testing.

Description/Comment:

Job Overview:

The Technology team in Santa Monica is seeking a Sr. Software Development in Test Engineer to join our Engineering Services team. This role involves building test automation and processes to ensure the quality of our advertising systems. Properly functioning systems reliably deliver relevant ads to our viewers, driving higher revenue and helping customers discover relevant brands and products. Defects in our ad systems can negatively impact revenue and viewer experience due to irrelevance and repetition. This is a unique opportunity to impact the QE and automation process and culture, as well as the products we release.

Basic Qualifications

Key Responsibilities:

• Work closely with Software Engineers to understand the complex advertising ecosystem at Technology.
• Develop automated test frameworks and suites for UI, API, and Integration levels using Python or other OO languages.
• Participate in design discussions to evolve the platform, enabling richer testing scenarios and simplifying defect detection and prevention.
• Assist with triage, diagnosis, and resolution of issues discovered across teams.
• Contribute to end-to-end acceptance tests.
• Develop and execute manual test cases when automated testing is not feasible.
• Drive the conversion of manual tests to automated tests whenever possible.

Basic Qualifications:

• Minimum of 4 years of hands-on software test development experience, including both functional and non-functional test development.
• Passion for driving best practices in the testing space.
• Proficiency with Python or other OO languages.
• Knowledge of software engineering practices and agile approaches.
• Strong desire to establish and improve product quality.
• Experience building or improving test automation frameworks.
• Proficiency in CI/CD integration and pipeline development using Jenkins, Spinnaker, or similar tools.
• Experience with Gherkin (BDD/TDD).
• Willingness to take on challenges while being part of a team.

Preferred Qualifications:

• Strong SQL knowledge and experience with database testing.
• Experience with server-side and database projects.
• Selenium experience is preferred; strong Python skills are a must.

Required Education:

• B.S. in Computer Science or equivalent degree/work experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Emmadi Srikanth

Email:

Job Title: Backend Engineer (Node.js / Python)

Location: Onsite – Glendale

Salary: $190,000 Base + Bonus

Overview

We are seeking a Backend Engineer with strong Node.js and Python experience to join a fast-growing engineering team building scalable, high-performance systems. This role is ideal for an engineer who enjoys designing robust backend services, working with modern cloud architectures, and collaborating closely with product and data teams.

The ideal candidate has experience building production-grade APIs and distributed systems and is curious about emerging AI technologies. Experience with AI or machine learning is a plus, but we are equally excited about engineers who are interested in learning and working with Large Language Models (LLMs).

Responsibilities

• Design, build, and maintain scalable backend services and APIs using Node.js and Python
• Architect and develop high-performance, reliable distributed systems
• Build and maintain RESTful and event-driven services used by internal and customer-facing applications
• Collaborate with frontend engineers, product managers, and data teams to deliver new features
• Optimize system performance, reliability, and scalability
• Write clean, well-tested, and maintainable code
• Participate in architecture discussions, code reviews, and technical planning
• Contribute to integrating AI/LLM-driven capabilities into backend systems where appropriate

Required Qualifications

• 5+ years of professional backend software engineering experience
• Strong development experience with Node.js and/or Python
• Experience designing and building REST APIs and microservices
• Strong understanding of database design, data modeling, and performance optimization
• Experience with cloud environments (AWS, GCP, or Azure)
• Familiarity with containerization technologies such as Docker
• Strong problem-solving skills and ability to work in a collaborative team environment

About the Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Ride Development Engineering Design Assurance is an all-encompassing role that provides technical oversight and guidance in support of Ride project teams. As Ride engineering experts, they lead the way when it comes to process, standardization, and overall design compliance. Design Assurance Engineers work alongside our project teams to provide experience, knowledge, and expertise to help advance our projects.

This role will work with the Executive Ride Development Engineering.

This is a full-time role.

What You Will Do:

• Serve as Mechanical Subject Matter Expert (SME) in the Ride Engineering design review process to ensure that appropriate engineering/design standards, methods, analyses, and judgment are applied so the engineered products meet the design intent and the business imperatives of safety, reliability, and efficiency.

• Review designs related to Ride Engineering products and provide feedback to project teams and functional management regarding the acceptability of those designs.

• Interpret and develop standards and codes that will be utilized by the Ride Engineering organization.

• Advocate global consistency of solutions for similar problems, and compliance with Disney and external standards.

• Partner with Disney leadership and project teams to improve process and standards for the benefit of future engineering efforts.

• Contribute to mentoring and talent development

Required Qualifications & Skills

• Advanced engineering knowledge (e.g., statics, dynamics, kinematics, stress/strain/fatigue).

• Advanced engineering expertise (e.g., machine design, weldments, power train, materials).

• Proficiency with engineering tools (e.g., Solid Modeling, Building Information Modeling (BIM), 2D Modeling, FEA, Engineering calculation software e.g. Mathcad, Engineering programming and modeling software e.g. MatLab).

• Superior design sensibilities and creative problem solving.

• Excellent written & verbal communication skills.

• Ability to work collaboratively within a large and diverse team environment.

Preferred Qualifications & Skills

• Previous Disney or entertainment experience, with advanced knowledge of the industry.

• Extensive experience with life safety design/requirements.

• Experience with prototype, development, and/or innovative products.

Education

• Bachelor's Degree (B.S. or B.A.) in Engineering from an accredited college or university required. (Mechanical Engineering preferred)

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  

#DXMedia

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Ride Control Software Engineers work within Imagineering’s Ride Engineering Studio in a highly collaborative environment on diverse teams. Engineering activities cover all aspects of ride control software design and implementation, from concept to commissioning, for a wide variety of innovative ride platforms.

The role of Ride Control Software Engineer Principal (Design Assurance) focuses on design, analysis, system safety, and verification across multiple projects, supporting project teams in critical engineering quality activities.

This role will report to the Executive, Ride Controls Software Engineering.

This position is located in Glendale, CA OR Orlando, FL.

This is a full time role.

Responsibilities:

Conduct design assurance activities in standards and best practices development, partnering with ride engineering partners across Disney Experiences and the amusement ride industry.

• Stay abreast of, and participate in the development of, company and industry standards and methodologies.

• Participate in company committees and industry organizations involved in ride safety and design.

• Maintain and improve engineering processes to meet project delivery and design assurance objectives.

• Conduct design assurance activities for ride project design review and testing, partnering with ride project team members.

• Review ride software designs for compliance with industry and company standards.

• Assess whether designs are of appropriate quality and meet project requirements.

• Advise project teams on optimal ride control software designs, safety analysis methods and results, and testing approaches.

• Mentor and train ride control engineers.

• Prepare and present Disney requirements and design practices for internal training.

• Advocate the processes, standards, and practices that produce quality designs.

• Mentor and assist design engineers with technical challenges, standards, and methodology.

• Mentor ride engineers in design excellence.

Basic Qualifications:

• At least 15 years of experience with ride control software design, engineering, installation, and commissioning

• Proficient in fail-safe and safety-related control system design

• Experience with requirements development, test plans/procedures, and test execution

• Extensive knowledge of ride control software architectures

• Solid understanding of communication protocols: TCP/IP, CAN, serial, ProfiNET, Ethernet/IP, EtherCAT

• Proficient in automated control software design applying functional safety concepts and standards

• Demonstrated practice in functional safety standards, including IEC 61508, IEC 62061, ISO 13849

• Familiarity with amusement and automation industry standards, including ASTM F2291

• Solid skills in technical document writing and communication

• Ability to travel domestically and internationally for 1-week to 3-month durations

• Ability to handle multiple complex efforts simultaneously, exert influence, and manage tasks and priorities

Preferred Qualifications:

• Knowledge of amusement industry standards applicable in US, Japan, France, Hong Kong, and China

• Proficient in Rockwell, Siemens, and Beckhoff automation software architecture and components

• Expertise in motor and motion control methods and components

• Solid understanding of kinematics as it pertains to ride systems and machines

• Knowledge of pneumatic controls and devices

• Knowledge of modeling methodologies using UML/SysML

• Experience with multitasking software platforms and design approaches

• Experience in broad application of control system theory (closed-loop control, MIMO systems, positioning and navigation)

Required Education:

Bachelor of Science Degree in an engineering field from an accredited university required.

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  

#DXMedia

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date)