Information Technology Jobs in Springfield Virginia

Records Management Specialist

There are 10 openings which need to be filled asap. **Adjusted Shift days/time below**

• Must have a high level of accuracy since the pouches hold Mortgage Documents which will be referred to in the future. Small errors can hold significant negative impacts down the line.
• They emphasized Excel proficiency + Speed coupled with Accuracy
• Start Date: TBD– they need to start asap after compliance is cleared
• Why is it open? The current workforce is behind on this project (Put documents for 500k+ loans into folders and scan them in our software system)

Location: Vienna, VA - FT Onsite

1. Target Pay: $19.75
2. Schedule Shift (Time): Monday-Thursday; 4:30pm – 3amET;10 hours per day/40hours per week
3. Holidays: Will need to work on Holidays however the Project should end prior to Memorial Day
4. OT: Not allowed
5. Training Schedule: On the job training -they need to ramp up quickly
6. Contract Length: 6-7 weeks -The Goal is to finish the project by early May but they will extend the contract if the project is not completed
7. Resume Review:  No interview

Job

Description/Experience

• The business unit has a need to put documents for 500k+ loans into folders (and scan them in our software system).
• Responsible for accurately processing, scanning, and documenting loan files into internal systems. This role is detail‑oriented, with strict emphasis on proper scanning, documentation, and inventory tracking.

Required Skills:

• Basic Computer Lit and Data Entry Skills:
• Ability to work across multiple systems/screens
• Comfortable using scanners and document management systems
• Strong attention to detail and accuracy
• Ability to learn quickly

Day to Day Duties:

“Pouch to Online Inventory to Folder Conversion”

• Process: They are taking the Pouches (on the left) which hold 50 mortgage document loans, scanning them into the online system and then putting them into new paper folders
• Goal: To re-organize the Pouch into physical Folder and to create online Inventory
• Using a Hand scanner to scan barcodes into an excel files and uploading comma codes in their MSP System

Key Responsibilities:

• Transfer documents from pouches to folders (up to ~50 loans per pouch)
• Scan and barcode documents into online systems
• Upload files into internal system, including required comment codes
• Perform inventory tracking using Excel
• Ensure all documents are scanned and documented accurately and completely

Performance Metrics: 

Complete 11 pouches per day (50 loans per pouch) – 45 mins per pouch

#priorityeast

#eastpriority25

#eastpriority26

This is a Contract position based out of Vienna, VA.

The pay range for this position is $19.75 - $19.75/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Vienna,VA.

This position is anticipated to close on Mar 30, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are looking for a Team Lead Firewall Administrator to join our team in support of a program with a DoD customer.

Responsibilities Include:

• 
  
• Provide overall supervision for vendor employees to include, but not limited to, planning, and managing the project professionally, ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided.
  
• Resolve problems, allocate resources, manage personnel, and monitor operation performance taking direction from the government to ensure complete satisfaction.
  
• Under general supervision, develop the requirements of a product from inception to conclusion.
  
• Develop required specifications for simple to moderately complex problems.
  
• Coordinate with the Vendor PM, TPOCs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters.
  
• Provide input to the PM on the schedule, weekly and monthly reports, transition plan, 8570/8140 reports, IPR briefings, and kick-off meeting.
  
• Plan and deploy Enclave Boundary Defense systems and programs including firewall, proxy server, cloud services and other devices and applications.
  
• Plan and deploy De-Militarized Zones (DMZs) for each managed firewall as required.
  
• Provide onsite and remote support to boundary security and programs, which include Checkpoint Firewalls, Aviatrix Product Suite, various types of cloud security, security controls and any other platforms.
  
• Participate in the development, testing, and implementation of firewalls and proxy servers
  
• Verify devices are configured in accordance with DISA Security Technical Implementation Guides (STIGs).
  
• Product lifecycle management and upgrades to include installation of hotfixes, patches, and any other features to improve product performance.
  
• Evaluate and recommend firewall solutions for technology refreshes.
  
• Deploy and sustain new firewall solutions as prescribed by the government.
  
• Coordinate with Tier III support teams and government customers throughout design, planning, implementation, and sustainment phases.
  
• Research and provide quotes and documents necessary to renew licenses and equipment maintenance for firewall, proxy and cloud services.
  
• Maintain all current applicable firewall, proxy appliance and cloud services policies to include DoD. Participate in the development, implementation, and maintenance of a secure and effective means of remote access for employees who are working offsite.
  
• Develop and deliver briefings to the upper-level management as required on a variety of subjects relating to Enclave Boundary Defense.
  
• Provide firewall troubleshooting (24x7x365 on-call support).
  
• Review and resolve automated firewall log issues as to threats or possible compromises.
  
• Provide daily maintenance and support for all Enterprise Boundary Defense systems including monitoring system and log files.
  
• Review and resolve automated firewall log issues as to threats or possible compromises.
  
• Notify appropriate personnel of possible threats or systems vulnerabilities.
  
• Respond appropriately to reported or identified incidents in accordance with the Incident response plan.
  
• CSP Security Posture Assessment:Conduct comprehensive security assessments of existing and planned CSP deployments, identifying vulnerabilities and recommending remediation actions aligned with industry best practices and relevant security frameworks (e.g., NIST CSF, CIS and Benchmarks).
  
• Security Architecture Documentation, Design and Implementation:Document, design, implement, and maintain secure network architectures for CSP environments, including secure connectivity, network segmentation, intrusion detection/prevention systems (IDS/IPS), and data loss prevention (DLP) solutions. Maintaining comprehensive documentation of security controls, configurations, and processes within the CSP environment.
  
• Cloud Security Operations and Monitoring:Provide continuous security monitoring and incident response capabilities for CSP environments, including log analysis, threat intelligence integration, vulnerability management, and incident response planning and execution.
  
• Audit, Compliance and Governance:Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for CSP environments, including documentation, reporting, and audit support. Cooperating fully with authorized Government audits and assessments of the CSP environment, providing timely access to documentation, systems, and personnel. Follow DoD Cloud Computing Security Requirements Guide (SRG) and other applicable DoD issuances and instructions.
  
• Training and Knowledge Transfer:Provide training and knowledge transfer to Government personnel on best practices for securing CSP environments, covering topics such as cloud security fundamentals, secure configuration, threat detection and response, and incident management.
  

Required Skills, Qualifications, and Experience:

• 
  
• Experience:
  
  • 
    
  • Five (5) years relevant experience to include:
    
    • 
      
    • Working knowledge and understanding of CheckPoint firewalls to include versions R80.40 and R81.10 and industry standard network environments to include firewall and security hardware/software. Must have knowledge and understanding of Information Assurance Best Practices.
      
    • In depth knowledge of LAN and WAN operations, understanding of how to use Incident Ticket Tracking systems for inputting incident tickets and creating work orders along with a comprehensive knowledge of DOD and DLA security regulations, guidelines, and policies to include, but not limited to, IA standards.
      
    • Hands-on experience with the installation, configuration, and day-to-day sustainment of network equipment, to include but not limited to firewalls, proxy servers, cloud services and other network appliances.
      
    
    
    
  • Security Clearance:
    
    • 
      
    • Must possess IT-I Critical Sensitive security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC).
      
    • Clearance Required: DoD Secret
      
    
    
    
  • Certifications:
    
    • 
      
    • IAT Level II certification or higher (must have one of the following): CCNA Security, CySA+, GICSP, GSEC, Security+CE, CND, SSCP, CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, or CCSP.
      
    • Computing Environment (must have one of the following): CCSA, CCSE or CCSM
      
    
    
    
  • Location:
    
    • 
      
    • Candidates must reside within a commutable distance of one of the following locations in order to work onsite full time: Columbus, OH; Fort Belvoir, VA; or New Cumberland, PA.
      
    
    
    
  
  
  

Preferred Qualifications:

• 
  
• One of the following: AWS Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or Comp TIA Cloud+
  

Work Environment and Physical Demand:

• 
  
• Must be able to lift up 50 lbs.
  

Compensation: $90,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

We are looking for a Firewall Administrator to join our team in support of a program with our DoD customer.

Responsibilities Include:

• 
  
• Plan and deploy Enclave Boundary Defense systems and programs including firewall, proxy server, cloud services and other devices and applications.
  
• Plan and deploy De-Militarized Zones (DMZs) for each managed firewall as required.
  
• Provide onsite and remote support to boundary security and programs, which include Checkpoint Firewalls, Aviatrix Product Suite, various types of cloud security, security controls and any other platforms.
  
• Participate in the development, testing, and implementation of firewalls and proxy servers
  
• Verify devices are configured in accordance with DISA Security Technical Implementation Guides (STIGs).
  
• Product lifecycle management and upgrades to include installation of hotfixes, patches, and any other features to improve product performance.
  
• Evaluate and recommend firewall solutions for technology refreshes.
  
• Deploy and sustain new firewall solutions as prescribed by the government.
  
• Coordinate with Tier III support teams and government customers throughout design, planning, implementation, and sustainment phases.
  
• Research and provide quotes and documents necessary to renew licenses and equipment maintenance for firewall, proxy and cloud services.
  
• Maintain all current applicable firewall, proxy appliance and cloud services policies to include DoD. Participate in the development, implementation, and maintenance of a secure and effective means of remote access for employees who are working offsite.
  
• Develop and deliver briefings to the upper-level management as required on a variety of subjects relating to Enclave Boundary Defense.
  
• Provide firewall troubleshooting (24x7x365 on-call support).
  
• Review and resolve automated firewall log issues as to threats or possible compromises.
  
• Provide daily maintenance and support for all Enterprise Boundary Defense systems including monitoring system and log files.
  
• Review and resolve automated firewall log issues as to threats or possible compromises.
  
• Notify appropriate personnel of possible threats or systems vulnerabilities.
  
• Respond appropriately to reported or identified incidents in accordance with the Incident response plan.
  
• CSP Security Posture Assessment: Conduct comprehensive security assessments of existing and planned CSP deployments, identifying vulnerabilities and recommending remediation actions aligned with industry best practices and relevant security frameworks (e.g., NIST CSF, CIS and Benchmarks).
  
• Security Architecture Documentation, Design and Implementation: Document, design, implement, and maintain secure network architectures for CSP environments, including secure connectivity, network segmentation, intrusion detection/prevention systems (IDS/IPS), and data loss prevention (DLP) solutions. Maintaining comprehensive documentation of security controls, configurations, and processes within the CSP environment.
  
• Cloud Security Operations and Monitoring: Provide continuous security monitoring and incident response capabilities for CSP environments, including log analysis, threat intelligence integration, vulnerability management, and incident response planning and execution.
  
• Audit, Compliance and Governance: Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for CSP environments, including documentation, reporting, and audit support. Cooperating fully with authorized Government audits and assessments of the CSP environment, providing timely access to documentation, systems, and personnel. Follow DoD Cloud Computing Security Requirements Guide (SRG) and other applicable DoD issuances and instructions.
  
• Training and Knowledge Transfer: Provide training and knowledge transfer to Government personnel on best practices for securing CSP environments, covering topics such as cloud security fundamentals, secure configuration, threat detection and response, and incident management.
  

Required Skills, Qualifications and Experience:

Minimum Experience:

• 
  
• Five (5) years of relevant experience to include the following:
  
  • 
    
  • Working knowledge of Firewalls.
    
  • Working knowledge and understanding of industry standard network environments to include firewall and security hardware/software.
    
  • Working knowledge of Information Assurance Best Practices.
    
  • In depth knowledge of LAN and WAN operations.
    
  • Knowledge of industry standard Incident Ticket Tracking systems for inputting incident tickets and creating work orders.
    
  • Comprehensive knowledge of DOD and DLA security regulations, guidelines, and policies, to include, but not limited to, IA standards.
    
  • Working knowledge of the installation, configuration and day-to- day sustainment of network equipment, to include but not limited to firewalls and other network appliances.
    
  
  
  

Security Clearance:

• 
  
• Sensitivity Level: Must possess IT-I Critical Sensitive security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission.
  
• Clearance: DoD Secret
  

Certifications:

• 
  
• IAT Level II certification or higher (one of the following): CCNA Security, CySA+, GICSP, GSEC, Security+CE, CND, SSCP, CASP+ CE CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, or CCSP.
  
• Computing Environment (one of the following): CCSA, CCSE or CCSM
  

Location:

• 
  
• Candidates must reside within a commutable distance of one of the following locations in order to work onsite full time: Columbus, OH; Fort Belvoir, VA; or New Cumberland, PA.
  

Preferred Qualifications:

• 
  
• One of the following: AWS Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or Comp TIA Cloud+
  

Work Environment and Physical Demand:

• 
  
• Must be able to lift up 50 lbs.
  

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

The Senior SharePoint Architect serves as the lead technical authority responsible for the planning, architecture, engineering, and modernization of DISA J6's SharePoint and Dynamics CRM platforms. This role supports both Platform Services and Operations and Maintenance Service Delivery, ensuring solutions are secure, scalable, and aligned to DISA's enterprise technology roadmap and cloud transition goals. The Sr. SharePoint Architect designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Identifies, assesses, and presents options for meeting the functional and technical requirements including hardware and software updates or upgrades. Responsible for developing high level system design diagrams. Ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Ensures that the common operating environment is compliant. Evaluates analytically and systematically problems of workflows, organization and planning and develops appropriate corrective action.

This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.

Responsibilities Include:

Architecture, Design, and Integration

• 
  
• Design, maintain, and evolve SharePoint and CRM architectures for both on-prem and cloud environments (DOD365-J).
  
• Develop and manage technical roadmaps aligned with J6's enterprise architecture.
  
• Serve as the lead integrator for enterprise-level planning, stability, and infrastructure design.
  
• Recommend, evaluate, and implement tools and technologies for system performance optimization.
  
• Lead migration planning for SharePoint and Dynamics CRM modernization into O365 environments.
  

Engineering and Operations

• 
  
• Provide Tier 3/4 engineering and Tier 2/3 operational support for SPO and Dynamics CRM.
  
• Maintain versioning, backups, and high availability of mission-critical systems.
  
• Design and maintain automated deployment pipelines across NIPR and SIPR environments.
  
• Coordinate and perform system monitoring, patching, and capacity management.
  
• Support certification and accreditation (C&A) and ATO processes through RMF compliance.
  

Technical Leadership and Innovation

• 
  
• Lead modernization from deprecated SharePoint features (InfoPath, classic workflows) to Power Platform-based solutions.
  
• Support Power Platform (Power Apps, Power Automate, Power BI, Power Pages) and Dataverse integrations.
  
• Provide expertise for integration testing, performance monitoring, and system resiliency.
  
• Produce architecture documentation, design diagrams, and governance records.
  
• Conduct demonstrations and training for government staff and administrators.
  

Required Skills, Qualifications and Experience:

• 
  
• Education/Experience: BA/BS in Information Systems, Computer Science, or related technical field.
  
• Citizenship and Clearance:
  
  • 
    
  • US Citizenship is required.
    
  • Must have and maintain a current DoD Secret clearance.
    
  
  
  
• Experience: Minimum 10 years of experience in SharePoint and Microsoft technology architecture, development, and operations within DoD or enterprise environments.
  
• Ability to manage competing priorities in a fast-paced, mission-critical environment.
  
• Supervise and mentor technical teams across SharePoint, CRM, and cloud migration efforts.
  
• Coordinate collaboration between architecture, engineering, and operations staff.
  

Preferred Qualifications:

• 
  
• Microsoft Certified: SharePoint Administrator (MS-301), Microsoft Certified: Power Platform Solution Architect Expert, Microsoft Certified: Azure Solutions Architect Expert (AZ-305), or other relevant SharePoint Architect certification
  
• IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
  

Compensation: $130,000 - $165,000

This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

Pyramid is seeking a high-energy, self-motivated Software Sales Development Representative (SDR) to drive pipeline growth for AIR-Quire and future Pyramid software products. This is a hunter role focused on proactive outreach, cold calling, lead generation, and securing qualified demos within federal civilian and DoD agencies as well as non-governmental entities.

This individual will identify target agencies, research key decision-makers, execute structured call campaigns, and generate qualified opportunities that convert into product demonstrations and revenue. The SDR will work closely with the CGO, Nexus technical team, and CFO to move prospects from initial contact through demo, pricing strategy, and contract award.

This is a new and highly visible role that will help establish Pyramid's product sales engine.

Pipeline Development & Cold Outreach

• Conduct structured cold calling campaigns to federal agencies, system integrators, and contracting partners.

• Research and identify target agencies, buying offices, and key decision-makers (COs, PMs, CIO shops, acquisition leadership).

• Build prospect lists using GovWin, , FPDS, LinkedIn, agency forecasts, and other federal data sources.

• Execute outbound email, LinkedIn, and phone campaigns to secure discovery calls and product demos.

• Track outreach cadence and follow-up schedule to ensure persistent, professional engagement.

Sales Planning & Strategy Execution

• Develop and maintain a 30-60-90 day sales plan and call plan aligned to AIR-Quire growth targets.

• Maintain weekly activity metrics (calls, emails, meetings secured, and demos scheduled).

• Track pipeline status and conversion metrics in CRM (HubSpot, Salesforce, or equivalent).

• Identify target contract vehicles and existing programs where AIR-Quire can be positioned.

• Coordinate with CGO to align outreach with broader capture and growth strategy.

Demo Coordination & Opportunity Advancement

• Qualify prospects before scheduling demos.

• Coordinate with the Nexus team to schedule and prepare technical demonstrations.

• Prepare briefing materials and background summaries for leadership before demos.

• Support follow-up after demos with structured next steps and documented action items.

• Partner with CFO and CGO on pricing strategy and proposal support once an opportunity matures.

Relationship Building

• Establish relationships with federal acquisition professionals and program offices.

• Position AIR-Quire as a mission-enabling AI solution aligned to federal modernization priorities.

• Identify pilot opportunities and land-and-expand pathways.

• 1-4 years of experience in software sales, SaaS sales, or federal business development.

• Demonstrated comfort with cold calling and outbound prospecting.

• Strong research and analytical skills.

• Highly organized with disciplined tracking and follow-up habits.

• Strong written and verbal communication skills.

• Ability to confidently engage federal decision-makers.

• U.S. Citizenship required.

Preferred Qualifications

• Experience selling into the federal government.

• Familiarity with federal procurement processes and contract vehicles.

• Experience using CRM platforms and sales tracking tools.

• Exposure to AI, SaaS, GovTech, or acquisition of modernization environments.

Success Metrics (First 6-12 Months)

• 15-25 qualified discovery calls per month.

• 8-12 demos scheduled per month.

• Documented and measurable pipeline growth.

• Support closing of first 2-3 product deals.

• Establish repeatable outbound playbook for AIR-Quire product sales.

Overview

The Director of Operations is responsible for leading a highly efficient, profitable duct cleaning operation that consistently delivers premium service to our customers. This leader will oversee a Service Manager and a team of 48 technicians across two locations, ensuring operational excellence, strong financial performance, and a culture of accountability and growth.

This role requires a hands-on, performance-driven leader who embraces a growth mindset, is not afraid of change, and thrives in building high-performing teams.

Join the region's largest and highest-rated duct cleaning company. We can't wait to meet you!

Responsibilities

Leadership & Team Development

o  Lead, coach, and hold accountable the Service Manager and 48 field technicians

o  Own all hiring, onboarding, training, performance management, and termination decisions

o  Build a culture of accountability, professionalism, and continuous improvement

o  Develop clear performance standards and measurable KPIs

Operational Excellence

o  Optimize scheduling and routing to maximize technician productivity

o  Standardize operating procedures across both locations

o  Ensure consistent service quality and adherence to company standards

o  Monitor and improve key metrics (gross profit margin, revenue per route, labor cost %, callback rate)

Financial Oversight

o  Achieve and maintain target gross profit margins

o  Manage labor costs through efficient staffing and scheduling

o  Control operational expenses and identify cost-saving opportunities

o  Collaborate with leadership on budgeting and forecasting

Service Quality

o  Monitor customer satisfaction and online reputation

o  Address escalated service issues quickly and professionally

Change Leadership

o  Support expansion initiatives across both locations

o  Implement systems and technology improvements

o  Identify opportunities to scale operations efficiently

Qualifications

• 5+ years of management experience leading large field teams (20+ employees)
• Demonstrated success improving gross margins and operational efficiency
• Strong hiring, coaching, and performance management experience
• A growth mindset, with an innate desire to win
• Calm under pressure
• Strong communicator

Nice to Haves

• Experience managing multi-location operations
• Experience in HVAC, duct cleaning, restoration, or related trades
• Experience with ServiceTitan dispatch software