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At Houston Methodist, the Physician Assistant (PA) (ACLS) functions as an advanced practice practitioner, responsible for maintaining and promoting the health of the patient requiring care, practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic, surgical and preventative care, under the supervision of a physician. The PA (ACLS) position exams, diagnoses and decides treatment for patients, including analyzing and interpreting x-rays and lab results, writes prescriptions, takes patients' histories, provides surgical assistance, and orders various forms of therapy. This position may work in both inpatient and outpatient situations and can perform independently under the license of a physician or as part of a treatment team. The PA (ACLS) position affects direct patient care according to the Board of Physician Assistant Examiners in the State of Texas and Houston Methodist policies and procedures.

PEOPLE ESSENTIAL FUNCTIONS

• Demonstrates leadership as a clinical resource, inter-professional consultant, and patient advocate. Participates in rounding independently or with physicians/surgeons and attends interdisciplinary rounds, as appropriate, by specialty.
• Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication. May serve as first call for hospital staff. Serves as preceptor for Physician Assistant students and medical residents, as appropriate.
• Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability. Facilitates the promotion of teamwork. Uses peer-to-peer accountability towards improvement of department score for employee engagement.
• Collaborates with inter-professional health care team members to manage/coordinate patient care. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns.

SERVICE ESSENTIAL FUNCTIONS

• Coordinates appropriate, timely patient care between health care providers and other ancillary clinicians, as appropriate, under a physician license, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.
• Collaborates quality health care with inter-professional team members to manage/coordinate patient care.
• Responds and is available timely to patient questions/issues that arise as triaged by clinical staff and provides assistance for emergencies, as needed.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Performs independent or delegated functions under physician license, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders.
• Reviews medications and test reports on patients, responds to critical test results, and advises on any corrective action based on the results.
• Conducts comprehensive health assessments (initial, ongoing, discharge), identifies normal/abnormal health characteristics, develops plan of care, initiates appropriate interventions, and evaluates care outcomes on defined patient populations. Performs quality and safe diagnostic, surgical and/or therapeutic procedures necessary for defined patient populations.
• Assists the inter-professional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes.

FINANCE ESSENTIAL FUNCTIONS

• Performs accurate and timely documentation in medical records, including diagnosis and CPT coding.
• Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications. Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Fosters identification and implementation of innovative solutions to improve patient care or department operations such as the organization's quality metrics or other department-specific measures by leading and/or participating in department and/or hospital projects/activities or a hospital committee.
• Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree
• Graduate from accredited Physician Assistant program by National Commission on Certification of Physician Assistants (NCCPA)

WORK EXPERIENCE

• One year of clinical experience

LICENSES AND CERTIFICATIONS - REQUIRED

• 
  PA - Physician Assistant - State Licensure - by the Texas Board of Physician Assistants AND
• PA-C - Physician Assistant-Certified (NCCPA) AND
• BLS - Basic Life Support or Instructor (AHA) AND
• ACLS - Advanced Cardiac Life Support or Instructor (AHA) AND
• DEA - Narcotics License (DEA) within 6 months

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Use of critical thinking skills and clinical judgment to work autonomously as defined by the Board of Physicians Assistants
• Accepts accountability for outcomes in healthcare
• Uses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of care
• Strong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components
• Ability to exercise judgment in interactions with physicians, interprofessional care team and patients and their families
• Demonstrates proficient time management skills

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) Yes

ON-CALL*

• Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL** **Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Company Profile:

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist?s overall strategy to become one of the nation?s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

Houston Methodist is an Equal Opportunity Employer.

IDEOlogy Health is a privately held medical media & education company in the United States and we're changing how medical education is delivered and received. We provide integrated communication products, services, education, and research to professionals within health care and industry sciences and we are quickly becoming the \"go-to\" resource for physicians. We are experiencing unprecedented growth as the value of our products are realized by all the stakeholders we interact with.

The ever-changing health care communications industry requires us to stay ahead of the curve to create new ways of improving quality of life through healthcare communications, live events and medical education. We offer our associates countless opportunities for on-the-job training and professional development, and the ability to make a difference in the healthcare industry. We strive to create a culture that values dedication, hard work, collaborative events and community involvement.

• Manage the operational delivery of assigned in-person, virtual, and hybrid events to include pre-event planning, day-of event execution, and post-event communication.
• Oversee the entire event life cycle including site selection, contract negotiation, F&B planning, A/V coordination, onsite event execution, vendor management, budget and reconciliation, and creation of required event logistics documents.
• Under limited supervision, serve as primary onsite contact and coordinate setup and tear down of events.
• Greet all attendees in a professional and friendly manner to create a welcoming atmosphere.
• Seek feedback from attendees, clients, and faculty to ensure a quality, educational experience.
• Create reports to analyze data of events to determine return on investment.
• Create and update department documents and presentations for each event.
• Work cross-functionally with department leaders and teams routinely to ensure they are informed of event project status.
• Participate in on-going training and development of company goals and direction to communicate with attendees.
• Responsible for maintaining company branded inventory for events and placing orders when needed.
• Travel about 60-70% annually for events and other company functions to assist in production of events and supervise vendor related logistics.
• Other duties as assigned.

We are a rapidly growing Health Media company who celebrates those that sing off key against the beat, who are unfamiliar with convention, and not satisfied with the status quo. If you're one who can see the million shades of green in a field of grass, one who doesn't sit back and do what has already been done, you are welcome here. If you are one who sees a challenge as an opportunity and jumps at the chance to be rewarded for your performance, we want to get to know you.

Everyone here is an innovator or an innovator-to-be. At IDEOlogy Health, you can share your ideas and watch them grow. That happens here because everyone of us strives for a common goal, working together to make people's ideas stronger. We recognize and value the impact each employee makes because ultimately, that impact is felt by physicians and the patients they treat.

If this sounds like a place you feel you can make an impact, then you should also know that we offer a competitive salary with a phenomenal incentive opportunity and, of course, a full suite of benefits.

• Bachelor's Degree or 2-3 years of relevant experience in a similar
• Ability to demonstrate exceptional time management skills, manage projects, and meet deadlines.
• Excellent written and verbal communication skills including the ability to communicate to Senior Level Leaders within our organization as well as within our client organizations.
• Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role and understands the impact this role has on other business functions within the organization.
• Must be able to use time efficiently by prioritizing and planning work activities and events.
• Ability to make independent and sound decisions in all situations with limited supervision.
• Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
• Ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
• Demonstrate effectiveness and flexibility with changing environments, responsibilities, tasks, and people.
• Identifies and resolves issues timely and ability to act quickly to fix issues. Escalates potential issues/concerns to senior leadership as appropriate.
• Must be comfortable working with basic audio-visual equipment to include routine inspection, inventory control, and troubleshooting when needed.
• Willingness to learn new technologies and work in multiple software platforms and
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Familiarity with Zoom Meetings, Survicate, HubSpot, and Slido is preferred but not required.

• Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
• Walk and stand for extended periods of time especially at events
• Able to bend, twist, and reach especially during events
• Must be open to frequent travel and work occasional evenings and weekends as required.
• Hybrid work environment but candidate must be located in the Austin, TX area.

IDEOlogy Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of IDEOlogy Health are employed \"At Will.\" This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting sessions in the Miami, FL area on Thursday, March 12th, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 600 NW 79TH AVE MIAMI FL 33126 Date: Thursday, March 12th, 2026.

Time: 10:00 AM
- 3:00 PM Save time and apply and complete testing ahead of time.

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.

This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.

If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our premier service consultant position earns $20.17 hourly commissions if all sales goals are met .

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling.

Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.

Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.

We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.

Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.

Purpose of the Job

The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.

Description of responsibilities:

In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.

• Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
• Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
• Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
• Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
• Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
• Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
• Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
• Support project governance through regular communication, structured reporting, and timely escalation when needed.
• Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.

Core Competencies:

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals

Required Qualifications:

• Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
• Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
• Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
• Familiarity with Software Development and Agile Methodologies is beneficial.
• Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
• Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
• Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
• Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.

Preferred Qualifications:

• Familiar with Agile methodologies
• Prior experience in warehousing, transportation, logistics and or similar applications experience
• Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).

Benefits:

• Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
• Generous paid time off policy
• Company-matched 401(k) retirement plan to help you secure your future
• Tuition reimbursement program to support your continued education and career advancement
• Employee assistance program providing confidential counseling and support services for personal challenges
• Discretionary employee bonus program
• Employee Discounts and perks through our PEO

Pay range: From $90,000.00, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

• Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. 

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

• Knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

• Ability to prioritize and multi-task, including navigating through multiple business applications.

• May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• 1+ years relevant property adjusting claims of moderate complexity

• Experience desk adjusting residential property claims to include water, roof, and personal property

• File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)

• Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)

• Currently hold an active P&C Adjuster license

• Experience working directly for a standard insurance carrier

• Experience in a all center environment

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.