Information Technology Jobs in Spokane Remote

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As a member of our underwriting support team, you will provide high level support to the underwriting function. In this role, you will assist in the preparation of new business quotes and policy issues, as well as rating both new business and renewal applications, while maintaining accuracy and targeted due dates.

Responsibilities:

• 
  
  
• Complete portfolio process (RPA) prior to renewal date
  
  
• Complete pre-underwriting process of renewals by Underwriter due date and new business submissions
  
  
• Coordinate the pre-underwriting process which includes, but is not limited to:
  
  
• Review of application
  
  
• Request for add'l info from agent or PMA staff
  
  
• Classification of exposures
  
  
• Ordering RMA, D&B, MVR's and synopsis
  
  
• Completion of loss trend and development
  
  
• Analysis of large claims and loss trends
  
  
• Review of prior audits
  
  
• Complete new business, renewal and financial notification forms.
  
  
• Attend and fully participate in all Team and Underwriting Meetings
  
  
• Meet with assigned underwriter weekly to discuss and prioritize work processes and tasks
  
  
• Process work in a timely and accurate manner
  
  
• Rate and issue WC new business and renewal policies. Provide instruction to the Rating Center for completion of PAL lines new business and renewal policies.
  
  
• Issue WC and Auto state filings as required.
  
  
• Review correspondence including: Mid-term endorsement requests, Cancellation requests, WC Bureau letters. Respond to inquiries within UA authority.
  
  
• Maintain Corporate Underwriting Image Standards.
  
  
• Contact producers and insureds to obtain information and expedite service.
  
  
• Visits Agents with an Underwriter for the purpose of establishing contact and acquainting them with work routines.
  
  
• May assume a major role in training new hires, special projects, and learning & presenting new material to other Underwriting Assistants.
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

#LI-Hybrid

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• High School diploma or equivalent.
  
  
• 3 years commercial underwriting assistant experience working with small and mid-sized accounts.
  
  
• Experience working with internal/external clients
  
  
• Ability to maintain professional, proficient working relationships
  
  
• Strong team skills.
  
  

#LI-Hybrid

We have several positions open to fit your needs! This includes full-time, night shift (with opportunities to move to day or mid shift) and a few hybrid schedules for those who like to shake things up from time to time. Many colleagues who support our Emergency Department (ED) in Boise also have the unique opportunity to float to our freestanding Emergency Department in Eagle, Idaho.

Full time positions are eligible for consideration of a sign on bonus and generous relocation assistance! We also offer competitive wages, on-call pay, and shift differentials depending on work schedules.

Our nurses enjoy autonomy in their naturally fast paced roles, and work closely with a collaborative and interactive emergency physician group, as well as trauma, ortho, and neurosurgeons, among other specialties. Teamwork is at the core of how we function. As a nurse in our ED, you will care for emergency patients, as well as run trauma cases that pass through our doors.  We offer advanced treatment protocols, and in addition to being a Level II Trauma Center, are designated as a Level I STEMI Center and a Level I Stroke Center.

Our ideal candidates will have prior experience working in a fast-paced emergency department. In addition, they will have some experience taking care of critical patients and will be able to utilize critical thinking and assessment skills to prioritize patient needs. They will have a desire to take care of all types of patients and will want to be part of a team.

Our Boise Emergency Department has 34 beds to serve patients of all ages. As the most advanced trauma center in the region, we represent a continuum of care that incorporates the rapid, critical care response of Life Flight, the Emergency Department; comprehensive, multi-specialty surgical expertise including neuroscience, trauma, orthopedics, critical care units, rehabilitation, as well as the state-of-the-art diagnostic and treatment technologies. Click here to learn more about the ED.

Our Eagle Emergency Department is a 14 bed free-standing center that serves our patients 24/7, typically offering a much shorter wait time than experienced at larger facilities. Staffed by board-certified emergency doctors and specially trained staff, we provide a highly collaborative environment that continually seeks innovative ideas to better serve our patients.

Idaho's capital city (and third largest city in the Pacific Northwest!) is located in the high desert of southwestern Idaho, right on the Boise River. Offering a stellar quality life, Boise also features a vibrant and urban downtown, cultural and culinary experiences, and a wealth of entertainment options. Boasting over 200 days of sunny weather each year, recreational opportunities abound - most notably the 25 mile-long Boise River Greenbelt, which links together a series of beautiful public parks and the Boise Foothills, which offers an interconnected network of roads and trails through the hills.

Consistently high ranking on various top ten lists relating to safety, affordability and work-life balance, it's easy to see why Boise is the place to be.

• A current Idaho RN license is required.
• Multistate licenses must establish residency with the Idaho Board of Nursing within 60 days from hire.
• All colleagues must provide licensure or proof of application in process for an Oregon RN license within 90 days of the hire date.
• Other certifications may be required as identified in the SAHS Certification Crosswalk.
• At hire, Basic Life Support certification from the American Heart Association or American Red Cross is required. (ACLS and/or PALS may be accepted in lieu of BLS)
• Prefer one or more years of RN experience in an emergency setting
• BLS/HCP certification from either AHA, ARC or the Military Training Network is required at hire in all units, unless currently certified in ACLS and/or PALS as defined in the SAHS Certification Crosswalk.

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)