Information Technology Jobs in Somerville

OPT Industries ( ) is a venture-backed MIT spinoff company that is focused on building the next generation of additive manufacturing technology. Working at the intersection of automation engineering, computational design, and polymer science, we design and commercially manufacture highly customizable materials and products – everything from electrical components to luxury fashion.

Position Summary: Own and improve the reliability of production equipment by troubleshooting and sustaining electromechanical, controls, and firmware-adjacent systems across OPT’s manufacturing floor.

Key Responsibilities:

• Own and develop Python-based control, test, and automation systems.
• Debug and extend ATMega embedded C/C++ (incl. hardware-software interfaces, IP networks)
• Build and maintain hardware-software interfaces for sensors, motors, actuators, and data acquisition systems.
• Design test infrastructure, logging, and fault detection to support production uptime and repeatability.
• Update equipment, documentation, training, and maintenance procedures to prevent recurrence
• Support troubleshooting and urgent production issues on aggressive timelines

Qualifications:

• 5+ years of relevant experience, or 3+ years plus a Master’s degree in robotics, mechatronics, EE, CS, or a related field.
• Strong Python background with experience in hardware control, automation, or test systems.
• Hands-on experience with electromechanical systems: motors, encoders, sensors, power electronics, and control loops.
• Working knowledge of embedded C for microcontroller-based systems
• Comfortable using Bash / Linux environments for scripting, debugging, and system operations.
• Experience supporting systems in a production or manufacturing environment is a strong plus.

OPT Industries is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

As a Director of AI-enabled Quality Systems, you will own the day-to-day execution and continuous improvement of SiPhox’s Quality Management System (QMS), supporting the development, validation, and production of regulated products from early prototypes through clinical and manufacturing stages. This is a hands-on, high-impact role in a fast-moving, multidisciplinary environment where quality must keep pace with innovation.

You will work closely with engineering, operations, and clinical teams to ensure that products, processes, and documentation meet internal requirements and applicable regulatory standards. Your focus will be on practical quality execution, ensuring verification and validation (V&V), design controls, and production systems are implemented effectively, issues are resolved efficiently, and results can be trusted.

In this role, you will serve as both a quality gatekeeper and a collaborative partner, helping teams build compliant processes without slowing progress. You will also play a key role in strengthening and scaling the QMS as the company grows, identifying opportunities to improve efficiency, clarity, and robustness across development and operations.

This role will have a high impact on SiPhox’s success, with significant potential for career development and growth as the company progresses through FDA submissions, manufacturing ramp up, and product launch.

Responsibilities

Quality System Leadership

• Serve as a senior owner and architect of the ISO 13485 Quality Management System (QMS), ensuring scalability, inspection readiness, and alignment with FDA (21 CFR 820 / QMSR), EU IVDR (if applicable), and other global requirements.
• Lead strategic evolution of document and record control processes, ensuring robust change control, traceability, and configuration management across design and manufacturing.
• Drive quality system maturity, ensuring processes are right-sized for a high-growth, fast-paced medical device environment.

Design Controls & Product Development

• Lead and oversee design control activities in accordance with 21 CFR 820.30 and ISO 13485, ensuring clear traceability from user needs through verification, validation, and risk management.
• Partner with engineering, assay development, software, and operations teams to embed quality into product development from concept through commercialization.
• Ensure Design History Files (DHFs), Device Master Records (DMRs), and technical documentation are complete, audit-ready, and submission-ready.

Regulatory Submission Support

• Lead quality strategy and documentation support for FDA submissions (510(k), De Novo, etc.), including substantial involvement in at least one cleared IVD submission.
• Ensure verification & validation documentation, risk files, and QMS elements meet regulatory expectations.
• Support responses to FDA questions, deficiency letters, and inspection observations.

CAPA & Continuous Improvement

• Own and elevate the CAPA system, ensuring robust investigations, root cause analysis (e.g., 5-Why, Fishbone, FMEA), and effective corrective actions.
• Analyze quality data trends to identify systemic risks and drive proactive improvement.
• Mentor cross-functional teams in structured problem-solving methodologies.

Risk Management

• Lead risk management activities in accordance with ISO 14971.
• Ensure risk controls are appropriately linked to design inputs, verification/validation, production controls, and post-market activities.
• Drive integration of risk management throughout the product lifecycle.

Audit & Inspection Readiness

• Lead internal audit programs and supplier quality audits.
• Serve as a primary quality representative during ISO 13485 audits and FDA inspections.
• Drive timely and effective responses to audit findings and regulatory observations.

Post-Market & Compliance

• Oversee complaint handling, adverse event reporting (e.g., MDR), and post-market surveillance processes.
• Ensure effective feedback loops between post-market data and design/process improvements.

Training & Culture

• Architect and maintain a scalable, role-based training system with measurable effectiveness.
• Promote a strong culture of quality, ownership, and compliance across the organization.

Required Qualifications

• 8+ years of experience in medical device quality within an ISO 13485 environment.
• 5+ years of experience in IVD development and/or manufacturing.
• Direct participation in one or more successful FDA 510(k) submissions for an IVD device.
• Deep working knowledge of:
• ISO 13485
• 21 CFR 820 (and QMSR transition awareness)
• ISO 14971
• Design controls for IVD systems (including assay and/or instrument development)
• Demonstrated experience leading CAPA investigations and cross-functional quality initiatives.
• Experience serving as a key quality representative during external audits or inspections.
• Bachelor’s degree in engineering, life sciences, or related field (advanced degree preferred).
• Authorized to work in the U.S. without sponsorship.

Highly Desirable Experience

• Experience with combination systems (instrument + consumable IVD).
• Experience in CLIA-regulated laboratory environments.
• Experience with software quality (IEC 62304 familiarity).
• Experience building or significantly scaling a QMS in a startup environment.
• Experience supporting international submissions (CE marking under IVDR).

Additional notes

SiPhox Health is creating an entirely new category of at-home technology that brings advanced biological measurement into everyday life. Our platform brings together silicon photonics, microfluidics, motion systems, sensing, thermal control, and embedded computing inside a compact device that performs complex biochemical analysis in minutes. We are building a consumer product that has never existed before. It integrates optics, chemistry, mechanics, biology and electronics into a seamless experience designed for millions of homes.

We offer competitive benefits, including a Life Time Fitness membership and the opportunity to work in a fast-paced, mission-driven environment building the future of home health.

About the job

Account Executive

US, Boston

*This posting was created on behalf of one of Shift Group's clients

Key Responsibilities

• New Business Development
• Closing New Business
• Account Research and Prospecting
• Keeping CRM up to Date
• Relationship Building & Management
• Market Intelligence & Analysis
• Performance Metrics & Tracking

Qualifications

• College/Pro/Olympic Athletes or Veterans preferred
• Ability to work under pressure
• Proficient in English

What is Shift Group?

Shift Group is the go-to career transition platform for elite former athletes and military veterans. We help top-tier talent translate their skills—discipline, resilience, and leadership—into high-impact careers.

With our proven training and coaching, candidates gain the industry knowledge and professional acumen needed to thrive in roles across sales, strategy, finance, product, and operations.

Why Us?

We’ve been in your shoes. As former NCAA D1 and professional athletes, as well as military veterans, we know what it takes to transition successfully into business. Our Unlock program goes beyond job placement—it equips candidates with real-world training, expert mentorship, and a powerful network to accelerate their careers.

Hiring partners trust Shift Group because we deliver coachable, driven professionals who are ready to make an impact from day one.

Why can't I see the name of the company?

Shift Group works with hundreds of companies specifically looking to hire former athletes and veterans, so there are actually a large range of opportunities beyond this job posting! Once you join Shift Group, you will enter our process and be able to explore all opportunities

*Shift Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

IT’S TIME TO GROW YOUR CAREER!

Chemsearch FE offers a career destination for talented, passionate and results-driven people who seek the innovation and growth opportunity that we provide. We don’t offer jobs….we solidify careers, as proven by the thousands of associates worldwide with an average tenure of 13 years.

ABOUT CHEMSEARCH FE

We are a facility resource management company with over 100 years of experience. Chemsearch FE is an industry leading provider of specialty maintenance solutions in urban facilities. As the fastest growing business division of NCH Corporation, FE is committed to standing by our clients to optimize building resources, improve efficiencies and convey a corporate message that the environment matters.

We meet the unique needs of those who are responsible for the operation of urban facilities through water conservation, energy savings, waste stream reduction and property maintenance programs.

WE ARE LOOKING FOR PEOPLE LIKE YOU!

A passion for working with people…

An eagerness to learn…

Competitive and results-driven…

A strong ability to self-manage…

Proficiency in building and executing plans…

WE KEEP THE POSITION CHALLENGING. RESPONSIBILITIES INCLUDE:

• Developing and maintaining an assigned outside territory
• Seeking out prospective customers/business opportunities
• Establishing and maintaining customer relationships in order to grow profitable sales
• Attending training classes to develop superior product knowledge for various customer applications

HIT THE GROUND RUNNING WITH THESE REQUIREMENTS:

• Proven track record in managing time autonomously
• Exceptional interpersonal and communication skills
• Proficient with smart technology
• Demonstrated ability to engage and sustain productive professional relationships
• Four-year degree (B.A or B.S.)

WHAT WE DO TO MAKE YOU SUCCESSFUL:

• A world-class training program
• Managers acting as coaches with one main goal: your success
• Focus on developing strengths, not fixing weaknesses
• Culture recognizing results while embracing work-life balance
• Provide advancement opportunities that tailor to your individual skills
• Competitive compensation package, comprehensive benefits & 401(k) plan

Because this position is a sales role, the total first year compensation can vary between $55,000-$80,000 based on performance. The base salary range for this position is $55,000-$55,000 (excluding bonus earnings) which represents the low and high end of NCH Corporation's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to: experience, education, training, location, merit system, quantity or quality of production, responsibilities and regular and/or necessary travel. The range listed is only one component of NCH Corporation's total rewards package for associates. Please note that this range does not include commissions which for some associates is a substantial part of their overall compensation and there is no maximum for commissions.

Join the Chemsearch FE team and start your career today!

We celebrate, support, and thrive on difference and diversity. We are proud to be an Equal Opportunity Employer. This is a remote position.

We are seeking a motivated, high-energy Enterprise Software Sales Executive. This role focuses on acquiring new business within assigned accounts and vertical segments while managing the full sales cycle.

What You’ll Do

• Own and exceed quarterly revenue targets through new customer acquisition.
• Manage the full end-to-end sales cycle: prospecting → demos → contracting → close.
• Build trusted advisor relationships with prospects, clients, and partners.
• Create and execute strategic account plans with clear partner/alliance strategies.
• Collaborate with internal teams on billing, contracting, and payment collections.
• Leverage our global network of system integrators (GSIs) to drive sales campaigns.
• Deeply understand client processes to present compelling product solutions.
• Navigate complex, multi-stakeholder enterprise sales cycles.

What We’re Looking For

• 2–5 years of enterprise software sales experience (required).
• Background selling BPM, ECM, Case Management, low-code, automation, or SaaS solutions is a strong plus.
• Proven track record of meeting or exceeding quotas.
• Strong consultative selling ability with senior decision-makers.
• Self-starter with experience generating leads and building pipeline from scratch.
• Ability to work cross-functionally across geographically distributed teams.
• Bachelor’s degree required.
• Willingness to travel regionally (up to 70%).

Enterprise Account Executive – SaaS | Boston

AI GTM SaaS SaaS

3-4 days in office

$120-150k base | ~x2 OTE |

We’re hiring for a next-generation customer management/GTM system powering the new revenue world. Used by tens of thousands of people every day, they are fast becoming the tool of choice for the world’s most customer-centric businesses.

Backed by top-tier VCs (like Sprints Capital) and fresh off a record year, they're now looking for commercially sharp Enterprise reps to continue their success across EMEA.

What you'll be doing:

Selling into Enterprise businesses, 70% self-sourced pipe, 30% BDR, and Marketing

Working towards a $1 million target

Running deep consultative sales over 4 to 9-month cycles

Help build an already thriving culture

Working alongside product and clinical ops to shape customer experience

You'll thrive if you:

Have 4 to 6+ years of AE experience, ideally in start-ups or scale-ups

Are curious, coachable, and hungry to master complex sales motions

Enjoy outbound hunting

Strong track record of quota attainment

Have the grit to manage longer cycles and the intelligence to keep momentum

Why this role?

167% YoY growth and backed by Sprints

Performance-based rewards, if you hit your numbers, you will progress in this business

Just closed a record year with the future looking bright

World-class leadership in the business, huge opportunity for growth

SDR team is firing

This is a great fit if you're a high-energy Enterprise AE who wants ownership, an opportunity to work with world-class talent, and to accelerate your career.

Apply if you're curious.

Tipped Recruitment – we bring top-tier go-to-market roles to life.

Job Description – Technical Business Development Director （Antibody–Drug Conjugate-Boston)

General:

Porton Pharma Solutions Ltd. a leading pharmaceutical CDMO company that provides global pharmaceutical companies with innovative, reliable, and end-to-end process R&D and manufacturing services across small molecule & new modality APIs, dosage forms, and biologics.

This BD role is responsible for driving business breakthroughs in the U.S. ADC market through proactive client engagement and strategic business development. The key focus includes building and expanding ADC client relationships, influencing key decision-makers, identifying client needs and market opportunities, and gathering competitive intelligence. This role will also lead contract negotiations and deal execution to secure new business and support the company’s growth strategy in the ADC field.

1. Position Profile:

• Position Title/Grade: Director to Sr. Director
• Position Type: Individual Contributor/Technical Solutions Support
• Work Location: Remote work, living in the greater Boston area is preferred
• Direct Supervisor: Executive Director, lead of New Modality BD Team

Key Responsibilities:

Develop and Strengthen ADC Client Relationships in the U.S.

• Actively develop and expand relationships with ADC clients in the U.S. by deeply understanding their business needs, technical challenges, and strategic priorities.
• Provide tailored solutions that address client pain points and create long-term value, enhancing trust and partnership.
• Regularly meet with clients through face-to-face visits, business presentations, and participation in industry events to build new relationships from the ground up (0–1 stage).
• Identify key decision makers within target organizations and establish strong, influential connections.
• Build a strategic client network to support sustainable growth in the ADC business.

Drive Client Engagement and Influence Key Stakeholders

• Proactively engage with both existing and potential ADC clients to increase awareness of the company’s capabilities and services.
• Conduct in-depth business and technical discussions to better understand clients’ priorities and influence their decision-making processes.
• Effectively position the company’s technical strengths, project track record, and service advantages to enhance its competitiveness in the U.S. ADC market.
• Strengthen strategic relationships with decision-makers, influencers, and other stakeholders critical to business development.

Identify Market Opportunities and Customer Needs

• Continuously collect, analyze, and track client feedback to identify their evolving business needs and market opportunities.
• Monitor ADC industry trends, technology advancements, and regulatory developments to anticipate changes in client demands.
• Maintain close communication with internal cross-functional teams—including R&D, manufacturing, quality, and project management—to ensure timely alignment with customer requirements. Collaborate with CC3 (TS/PL, PMM) and New Modality R&D and manufacturing teams to align on customer needs and project delivery.
• Support the development of commercial strategies based on real-time market and customer intelligence.

Gather and Analyze Competitive Intelligence

• Regularly monitor competitors’ public information, including market activities, product launches, strategic announcements, and financial disclosures.
• Utilize professional market research institutions, industry databases, and analytical tools to assess competitors’ market share, pricing trends, customer perception, and business strategies.
• Provide detailed, actionable intelligence to support internal decision-making, commercial positioning, and competitive strategy development.
• Identify gaps and opportunities to strengthen the company’s competitive advantage in the U.S. ADC market.

Lead Contract Negotiations and Drive Business Breakthroughs

• Take full responsibility for leading commercial discussions, contract negotiations, and deal execution with U.S. ADC clients.
• Clearly articulate the company’s technical advantages, operational capabilities, and successful project cases to enhance client confidence and close deals.
• Work with internal teams to create flexible commercial policies, such as pricing optimization, service upgrades, or partnership models, to meet client needs and increase win rates.
• Achieve breakthrough growth in the U.S. ADC business by securing new projects and expanding the company’s market presence.
• Contribute to the company’s overall commercial goals by meeting or exceeding revenue and growth targets.

Technical Solutions Support

• Assist BD in pipeline prioritization and high-value project identification through commercial insights, pinpointing business opportunities, and leading the development of technical guidance plans for target clients.
• Understand client research and development needs, identify pain points, and activate potential leads. During the inquiry phase, provide guidance and technical input to shape client needs.
• Develop and implement technical guidance plans to advance identified opportunities with key clients, collaborating with the Business Development team to establish and expand comprehensive client relationships.
• Assist the Business Development team with proposal development and pricing strategies. Provide expert project management and technical input into new business budget development and bid defense meetings.
• Lead the interpretation of client requirements, clarify needs, enhance or reshape project concepts at the Request for Proposal (RFP) stage.
• Oversee technical solution interpretation during the pricing phase and work closely with the PMM and delivery teams to address technical issues outlined in contracts.
• Engage in the co-creation of solutions to major technical challenges during project delivery.

Qualifications:

• A Master or Ph.D. degree in Biology, Pharmacy, or other related life science areas is required.
• Minimum of 5-10 years of hands-on business development experience in the CDMO industry with a focus on ADC services.
• Existing ADC client resources or prior involvement in strategic partnership building is required.
• Demonstrated ability to identify and engage ADC clients, maintain strong business relationships, and successfully drive deal closures.
• Solid knowledge of ADC-related scientific and technical principles, applicable regulatory and legal requirements, and commercial and marketing practices.
• Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations.
• Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Relevant experience in antibody CRO BD or pharmacology BD will also be considered.
• No formal management experience required, but the ability to operate independently and influence internal and external stakeholders is expected.
• Bilingual proficiency in English and Chinese is required to support cross-border client communications and business activities.

Core Competencies:

• Strong interpersonal skills and approachability: able to build and maintain positive relationships with clients and colleagues.
• Proactive and results-oriented mindset: self-driven, goal-focused, and able to take initiative.
• High resilience under pressure: adaptable, persistent, and able to perform effectively in a fast-paced and challenging environment.
• Strong learning and analytical abilities: quick to understand new concepts, with solid skills in synthesis, problem-solving, and critical thinking.

Immediate need for a talented USA-Systems Engineer III (IT). This is a 08+ Months Contract opportunity with long-term potential and is located in Waltham, MA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-06360

Pay Range: $60 - $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Design, develop, deploy, and operate production‑grade AI/ML systems and data pipelines in an agile environment.
• Build, maintain, and optimize CI/CD pipelines using GitHub Actions to enable automated testing and deployment.
• Deploy and operate applications on Kubernetes using GitOps practices (e.g., ArgoCD).
• Develop user‑facing applications through APIs and/or graphical interfaces.
• Deploy predictive models into production environments with a strong focus on reliability, scalability, and observability.
• Build and optimize compute pipelines supporting data processing and model training.
• Collaborate closely with data scientists, computational biologists, and vaccine researchers to translate scientific needs into robust digital solutions.
• Actively participate in agile ceremonies and contribute to continuous improvement of team practices.
• Ensure high standards for code quality, documentation, and knowledge transfer.
• Communicate complex technical concepts clearly to both technical and non‑technical stakeholders.

Key Requirements and Technology Experience:

• Skills-Experience in agile environments, with proven experience deploying and operating applications in production, and Python programming skills
• Experience with GitHub Actions and CI/CD pipeline implementation, Kubernetes-based container orchestration, and GitOps practices (ArgoCD or equivalent). DevOps, automation
• Experience in Production deployment of machine‑learning models and MLOps practices, API and/or web application development, and familiarity with major cloud platforms (AWS, Azure, or GCP)
• Bachelor’s degree or higher in Computer Science, Software Engineering, Data Science, or a related field. Advanced degrees are valued but not required.
• Minimum of 5 years of professional software engineering experience.
• Demonstrated delivery of production‑level systems with measurable impact.
• Strong experience working in agile environments with a customer‑oriented mindset.
• Proven experience deploying and operating applications in production.
• Technical Skills:
• GitHub Actions and CI/CD pipeline implementation.
• Kubernetes‑based container orchestration.
• Git Ops practices (Argo CD or equivalent).
• Strong Python programming skills.
• API and/or web application development.
• Production deployment of machine‑learning models and ML Ops practices.
• Familiarity with major cloud platforms (AWS, Azure, or GCP).
• English: fluent (mandatory). French: nice to have.
• Experience in pharmaceutical, biotechnology, or life‑sciences environments.
• Awareness of drug discovery, vaccine development, or experimental sciences.
• Experience with workflow orchestration tools such as Meta flow.
• Experience in mentoring or technical training.
• Contributions to open‑source or technical communities.
• Experience designing scalable data engineering solutions.
• Manager's Note:-Hybrid working model with a minimum of three days per week on site in Waltham, MA.
• Agile and fast-paced team environment focused on rapid iteration and delivery.
• Strong cross‑functional collaboration across Vaccines R&D, Digital, and CMC.
• Open to candidates willing to relocate at their own expense
• Free parking site
• Possibility of extension, with a gap in work at the end of year (Nov/ Dec) and restart work in January
• English: fluent (mandatory)
• Primary Manager sits in France, local team will be present in EU and US
• Team is building a system of predictive models
• Software Engineer, previous experience moving models in to prediction

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

CSI Companies is seeking a Telecommunications Specliast to work with one of the top hospital systems in the country!

Title: Telecommunications Specalist

Location: Boston, MA

Type: 100% Onsite

Classification: Full-Time, Direct Hire

Salary: $80,000 - $90,000 annually

Description:

Position Summary

The Telecommunications Specialist is responsible for the day-to-day operations, design, evaluation, and maintenance of enterprise telecommunications systems across multiple hospital campuses and remote clinical locations. This role supports both clinical and administrative staff by ensuring reliable voice and unified communications services, including VoIP, TDM, analog systems, contact center platforms, and messaging solutions.

The ideal candidate will have strong experience with enterprise telephony systems, vendor collaboration, and complex voice/data network environments.

Essential Responsibilities

• Manage and support all telephony moves, adds, and changes (MAC requests).
• Respond to and resolve daily ServiceNow (or similar ITSM) tickets for clinical and administrative users.
• Maintain inventory of telephones, softphones, extensions, voicemail boxes, headsets, and associated hardware.
• Configure, troubleshoot, and maintain unified communications platforms including Cisco, RingCentral, Avaya, and other voice applications.
• Perform system programming, tracing, log analysis, and station configuration.
• Support contact center applications, including skills-based routing, hunt groups, vector programming, and agent configuration.
• Collaborate with department leadership and stakeholders to assess telecommunication needs and recommend appropriate solutions.
• Work closely with external vendors on complex installations, upgrades, and maintenance of voice and data networks.
• Support and maintain SIP, PRI, LAN/WAN, and POTS environments.
• Evaluate existing telecommunications technologies and recommend improvements or enhancements.
• Communicate project progress and system impacts to leadership and team members.
• Work within defined project timelines, prioritizing tasks in fast-paced healthcare environments.
• Participate in a rotational 24x7 on-call support schedule.
• Perform additional duties as assigned.

Required Qualifications

• Bachelor of Science degree in Computer Science or related field, OR equivalent combination of education and experience.
• Minimum of five (5) years of experience working with telecommunications and IT network systems.
• Experience collaborating with outside vendors on complex voice and data network projects, including installations, upgrades, and maintenance involving SIP, PRI, LAN/WAN, and POTS.
• Hands-on experience with Cisco, RingCentral, Avaya voice applications, or other unified communications platforms.

Preferred Certifications

• Cisco Certified Network Associate (CCNA)
• Cisco Certified Voice Professional (CCVP) or equivalent voice certification
• Avaya Certified Support or Implementation Specialist

Knowledge, Skills & Abilities

• Progressive experience supporting enterprise telecommunications and network systems.
• Strong troubleshooting and analytical problem-solving skills.
• Ability to configure and maintain contact center environments.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multi-task and prioritize in deadline-driven environments.
• Customer-focused mindset with a commitment to service excellence.
• Proficiency in basic computer applications and IT systems.

Immediate need for a talented Administrative Assistant/ Executive Assistant. This is an 12 Months Contract opportunity with long-term potential and is located in Waltham, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job Diva ID: 26-06993

Pay Range: $30 - $38/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Fully support the Global Head of the GMU CMC including pro-actively managing calendars (schedule internal and external meetings, calls, appointments, and prioritize and resolve scheduling conflicts in a very active calendar), communications, travel arrangements, expense reports, liaise with outside committees and foundations.
• Fully support the Global Head of Synthetics CMC Development including pro-actively managing calendars (schedule internal and external meetings, calls, appointments, and prioritize and resolve scheduling conflicts in a very active calendar), communications, travel arrangements, expense reports, liaise with outside committees and foundations.
• Plan, manage and facilitate on-site and off-site meetings with internal and external stakeholders.
• Manage all administrative aspects of invited seminar speakers with external scientists and health care providers including scheduling and working with the Business Processes Coordinators (BPCs) to submit documents required to execute contract and payment.
• When required, arrange or assist with speaker travel and on-site meeting room and catering.
• Assist with management of the GMU CMC SharePoints/Teams, organizing information and ensuring accessibility for global TA colleagues and other stakeholders.
• Manage distribution lists for the GMU CMC and for various meetings.
• Coordinate travel arrangements and act as liaison with the travel department for other team members as needed.
• Work together with BPCs and other business partners to facilitate requests from CMC Functional heads and Lab heads.
• Prepare expense reports, as well as reviewing staff expense reports for compliance and proper submission of documentation prior to manager approval.
• Manage GMU CMC meetings
• Support recruitment and departure activities such as scheduling interviews, onboarding or offboarding.
• Conduct ad hoc initiatives for the GMU CMC Group.
• Ensure confidentiality of information at all times, and compliance with local and Client’s rules for all business transactions.
• Ensure smooth and efficient day-to-day operations, provide a positive presence, answer email, teams and telephone calls in an efficient, timely and thoughtful manner.
• Foster respectful relationships with other admins, work together collaboratively and share best practices.

Key Requirements and Technology Experience:

• Key skills: Minimum 5 year’s experience in an Executive Assistant or Administrative Assistant role supporting C suite level
• Experience scheduling conferences. managing calendars, booking travel, processing invoices
• MS Office, SharePoint, and Teams experience working with communication tools
• Ebuy, Concur experience a plus
• BA degree required Manager will intends to extend role for 1 additional year Free parking onsite.
• Requires 5-10 years of experience in relevant role. Will accept candidates with a Master's degree, the more experience the better.
• Minimum 5 year’s experience in executive assistant or similar level role
• Positive person
• Ideal candidate will have close 10 years of experience or more years of experience supporting C suite level Execs
• A minimum of five years of administrative experience in an office/lab organization. Bachelor’s degree required.
• Strong pro-activeness, ability to prioritize, multi-task, work independently and as part of a team, ability to navigate a complex organization with minimal direction to complete tasks and projects, in a fast-paced and dynamic environment.
• Proficiency with Microsoft Office Suite, working knowledge of common intranet communication tools and business tools such as Concur, eBuy, EasyInvoice, and Workday.
• Knowledge of teleconference tools including Zoom, Teams, or other related software.
• Excellent verbal and written communication skills; ability to compose mature drafts of internal and external communications.
• Discretion, tact, strong interpersonal skills, and ability to handle sensitive information and maintain confidentiality.
• Ability to work effectively and build rapport with associates, senior management, key stakeholders, and external contacts.

Our client is a leading Pharmaceutical industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.