Information Technology Jobs in Seal Beach

298 positions found — Page 2

Sr TIG Welder
Salary not disclosed
Long Beach, CA 3 days ago
Title
Sr TIG Welder

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.

EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.

Description

We are seeking a motivated and experienced, Tungsten Inert Gas (TIG) Welder to join our aerospace manufacturing team. This position is ideal for individuals who have experience and are eager to grow within a structured and supportive environment. You will assist in the welding, fabrication, and assembly of propellant space tank systems and sub-assemblies.



Pay Range: $40 to $60 per hour.



Position Requirements
  • Weld, assemble, and fabricate various propellant space tank systems and sub-assembly components using GTAW (TIG) welding methods
  • Use precision-calibrated tools such as torque wrenches, micrometers, and calipers to ensure quality and accuracy
  • Perform work in accordance with detailed procedures, specifications, and test instructions
  • Read and interpret technical drawings and manufacturing work instructions
  • Utilize various mechanical tools and equipment with minimal supervision
  • Operate forklifts, overhead cranes, and other heavy equipment safely
  • Perform surface preparation processes such as blending, filing, and abrading of flight hardware
  • Maintain a clean and organized workspace, ensuring compliance with safety standards
  • Support team members with additional duties as required to ensure efficient operations

Qualifications:

  • Minimum 5 years of aerospace welding experience
  • High school diploma or GED required
  • Technical training or certification in TIG welding
  • Understanding of GTAW techniques and material weldability
  • Ability to read blueprints or technical drawings
  • Willingness to learn and follow precise instructions and procedures
  • Strong attention to detail and pride in workmanship
  • Ability to work well in a team and communicate effectively
  • Comfortable working with hand tools and shop equipment
  • Forklift or crane certification is a plus

Work Environment:

  • Aerospace clean room and shop environment
  • Exposure to high-precision components and tight tolerances
  • Regular lifting of up to 50 lbs and standing for extended periods


Shift
Swing

Full-Time/Part-Time
Full-Time

Location
Applied Aerospace & Defense, Long Beach

Category
Machine Shop

Req Number
MAC-25-00014

Position
Sr TIG Welder

Close Date

Post Internal Days
0

Number of Openings
1

Exempt/Non-Exempt
Non-Exempt

Hiring Manager(s)

This position is currently accepting applications.


Apply Now



Not Specified
Manufacturing Technician - Clean / Deburr (2nd Shift)
🏢 PCX Aerostructures, LLC
Salary not disclosed
Long Beach, CA 2 days ago
Title
Manufacturing Technician * Clean / Deburr (2nd Shift)

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.

EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.

Description

Under general supervision, deburr, weld prep and/or clean titanium and aluminum components and sub-assemblies to support all core processes, such as machining, welding, and NDE.



Essential Responsibilities




  • Support the highest standards of safety and environmental practices.
  • Deburr machined components for sharp edges.
  • Hand blend machined and welded surfaces to drawing requirements.
  • Hand abrade components to desired finish for weld.
  • Clean components and assemblies per drawing and/or manufacturing work instructions.
  • Make a continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively.
  • Perform other related duties, as assigned, for the purpose of ensuring an efficient and effective work environment.
  • Check work after completion of each operation in job and/or completed job to ensure it is complete per drawing and/or manufacturing work instruction.


$23-$26 per hour



Position Requirements
  • High school diploma or General Education Degree (GED).
  • Aerospace manufacturing experience preferred.


Shift
Second

Full-Time/Part-Time
Full-Time

Location
Applied Aerospace & Defense, Long Beach

Category
Machine Shop

Req Number
MAC-26-00002

Position
Manufacturing Technician - Clean / Deburr (2nd Shift)

Close Date

Post Internal Days
0

Number of Openings
2

Exempt/Non-Exempt
Non-Exempt

Hiring Manager(s)
Jacqueline Cadena

This position is currently accepting applications.


Apply Now



Not Specified
Principal Additive Manufacturing Engineer - Applications
Salary not disclosed
Long Beach, CA 2 days ago

About the Company:


The company is a leading metal additive manufacturing (AM) partner for aerospace and defense organizations. They design, optimize, and produce mission-critical hardware that enables customers to leverage AM technologies in ways previously thought impossible. Their team supports cutting-edge programs across aviation, space, and national defense, delivering engineering excellence from concept through production.


About the Role:


The Principal Additive Manufacturing Engineer – Applications is a senior, customer-facing technical authority. You will work directly with aerospace and defense primes, OEMs, and government organizations to guide AM strategy, influence design decisions, and deliver advanced metal AM solutions for high-stakes missions. This role operates at a peer-to-peer level with senior customer engineers and plays a key part in shaping the future of AM adoption across critical defense and aerospace programs.


What You'll Do:

  • Serving as the senior technical lead and trusted advisor for key aerospace and defense programs.
  • Leading AM strategy, qualification plans, and adoption pathways across complex customer missions.
  • Running technical design reviews, engineering workshops, and program strategy sessions with customer leadership.
  • Translating mission and performance requirements into optimized metal AM solutions that balance cost, risk, and reliability.
  • Developing high-impact proposals, white papers, and technical recommendations for advanced AM applications.
  • Driving implementation of DfAM best practices, simulation-based optimization, and qualification approaches for mission-critical hardware.
  • Working cross-functionally with business development, manufacturing, and quality teams on capture strategies and program execution.
  • Acting as the primary technical interface from concept through qualification and production.
  • Mentoring engineers and elevating the organization's customer-facing AM technical depth.
  • Ensuring compliance with aerospace standards: AS9100D, NADCAP, MIL-SPEC, ITAR, and other regulatory requirements.


What You Need to Bring:

  • Recognized expertise in metal additive manufacturing for aerospace and defense applications.
  • A proven ability to influence design, qualification, and engineering decisions at primes, OEMs, and government agencies.
  • Deep knowledge of LPBF/DMLS, DED, and hybrid AM processes and relevant alloys (Ti, Ni, Al, Cu).
  • Strong background in aerospace materials science, metallurgy, and thermal-mechanical behavior of AM components.
  • Proficiency in CAD (NX preferred), AM simulation tools, and FEA, with the ability to present technical findings clearly.
  • Demonstrated success presenting to executive and non-technical customer stakeholders.
  • Understanding of AS9100D, NADCAP, MMPDS, MIL-SPEC, and aerospace certification and qualification pathways.
  • Leadership skills to mentor and guide engineering teams in both technical execution and customer engagement.
  • Bachelor's degree required (Mechanical, Aerospace, or Materials Engineering).
  • Master's degree preferred.
  • 10+ years in aerospace/defense AM engineering, advanced design, or manufacturing applications.
  • Eligibility to obtain and maintain a DoD SECRET Security Clearance (required for employment).


Benefits:


  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan
  • Dynamic, collaborative culture focused on innovation and professional growth


Why Join:

Join a team that's redefining aerospace and defense manufacturing through innovation, collaboration, and purpose. Here, you'll:

  • Work on real flight hardware that supports next-generation space and defense missions.
  • Be part of a fast-growing, hands-on engineering culture where your ideas make an impact.
  • Collaborate with experts across design, materials, and production to advance the frontiers of metal 3D printing.
  • Access career development opportunities, advanced AM technologies, and a mission-driven environment that values curiosity and continuous learning.
Not Specified
Mammographer Radiology Physician
Salary not disclosed
Lakewood, CA 6 days ago
Job Description & Requirements
Mammographer Radiology Physician
StartDate: ASAP Available Shifts: Regular 8 Pay Rate: $2716.00 - $2940.00

This facility is seeking a Mammographer Radiology Physician for locum tenens support as they look to fill a current need.

Details & requirements for this opportunity:

  • Job Setting: Imaging Center
  • Modalities: Diagnostic Mammography
  • Shift/Schedule/Hours : Monday - Friday (occasional Saturdays), 8:00 AM - 5:00 PM , No Call
  • Dates Needed: May-October
  • Credentialing: 8 days
  • Certifications Required: : Board Certified and Mammography Quality Standards Act (MQSA)
Job Benefits
AMN Healthcare typically arranges medical or dental malpractice insurance for the contractor providers we match to client opportunities. In addition, our locum tenens can receive highly competitive pay and a dedicated team that handles all travel, lodging, u0009rentals and transportation needs. About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Mammography, Mammographer, Mammogram, Breast Cancer, Mammogram Radiology, radiology,, radiology, radiologist

AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.

Not Specified
Telemedicine Diagnostic Radiology Physician
🏢 AMN Healthcare
Salary not disclosed
Los Alamitos, CA 3 days ago
Job Description & Requirements
Telemedicine Diagnostic Radiology Physician
StartDate: ASAP Available Shifts: Regular 8 Pay Rate: $2328.00 - $2520.00

This facility is seeking a Telemedicine  Diagnostic Radiology Physician for locum tenens support as they look to fill a current need.

Details & requirements for this opportunity:

  • Job Setting: Remote or onsite Medical Center
  • Modalities: 53% Magnetic Resonance Imaging (MRI), 44% Plain Film, 3% Positron emission tomography–computed tomography (PET-CT), procedures if onsite
  • Shift/Schedule/Hours: Monday-Friday , 8A-5P
  • Dates Needed: September ongoing
  • Credentialing Timeframe: 30 days
  • Certifications Required: Board Certified or Board Eligible and Basic Life Support (BLS)
Facility Location
Los Alamitos is located near Orange County, California. Visit one of the many gourmet restaurants and shops or take a short drive into San Diego for a multitude of things to do. The city combines a small town ambience with excellent schools and a high quality of life.
Hospitals Located Near Los Alamitos:
• Los Alamitos Medical Center
• Gardens Regional Hospital and Medical Center
• Kindred Hospital-Westminster
• West Anaheim Medical Center
• Lakewood Regional Medical Center Job Benefits
AMN Healthcare typically arranges medical or dental malpractice insurance for the contractor providers we match to client opportunities. In addition, our locum tenens can receive highly competitive pay and a dedicated team that handles all travel, lodging, u0009rentals and transportation needs. About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Radiologist, Diagnostic Radiologist, Emergency Radiology, Interventional Radiology, Diagnostic Medical Physicists, radiology,, radiology, radiologist

AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.

Not Specified
Assistant Controller
🏢 PCX Aerostructures, LLC
Salary not disclosed
Long Beach, CA 3 days ago
Title
Assistant Controller

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.

EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.

Description

The Assistant Controller plays a critical role in supporting Finance Director in managing accounting operations for two Business Units. This position focuses on inventory control, cost accounting, and audit compliance, ensuring accurate financial reporting and adherence to industry standards. The role requires strong analytical skills, attention to detail, and the ability to work collaboratively across departments.



Pay Range: $105,000.00 to $135,000.00 per year. Final compensation will be based on experience and qualifications.



Essential Duties and Responsibilities



This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.




  • Inventory & Cost Accounting


    • Oversee inventory accounting processes, including valuation, reconciliation, and reporting.
    • Maintain and analyze costs, variances, and manufacturing overhead allocations.
    • Partner with operations and supply chain teams to ensure accurate inventory tracking and cost control.


  • Program Finance & EAC Management

    • Collaborate with Program Managers to monitor program financial performance.
    • Review Estimate at Completion (EAC) reports, ensuring accuracy and alignment with program budgets.
    • Track program costs, revenue recognition, and margin analysis for long-term contracts.
    • Provide financial insights to support program decision-making and risk mitigation.


  • Financial Reporting & Compliance

    • Prepare and review monthly, quarterly, and annual financial statements in accordance with GAAP.
    • Ensure compliance with internal policies, SOX requirements, and external regulations.
    • Support internal and external audits, providing documentation and resolving inquiries.


  • Accounting Operations

    • Manage general ledger activities, including journal entries and account reconciliations.
    • Oversee accounts payable, accounts receivable, and payroll functions as needed.
    • Assist with month-end and year-end close processes.


  • Budgeting & Forecasting

    • Contribute to annual budgeting and periodic forecasting processes.
    • Provide cost analysis and variance reporting to support decision-making.


  • Process Improvement & Systems

    • Identify opportunities to streamline accounting processes and improve efficiency.
    • Support ERP system enhancements and automation initiatives.


  • Team Leadership


Supervise and mentor accounting staff, fostering a culture of accuracy and accountability.



Position Requirements
  • Strong background in inventory management, cost accounting, and audit support.
  • Bachelor's degree from an accredited institution in Finance or Accounting.
  • Formal training and in-depth experience in cost accounting, financial accounting, local, state, and federal tax regulations, and financial analysis & reporting.
  • Minimum 5 years of accounting experience.

Desired Qualifications

  • Manufacturing environment
  • Strong analytical and evaluative skills
  • Developed written and oral communication skills
  • Strong interpersonal skills as this team member will interact frequently with personnel outside of accounting and finance department.
  • Strong decision-making skills: incumbent needs to analyze and synthesize data, and be able to make decisions without having complete information
  • Expert user of Microsoft Office products

Additional Eligibility Qualifications

The Company will only employ those who are legally authorized to work in the United States for this opening. US Citizenship or Permanent Residence (Green Card) is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Candidate must also pass a basic visual acuity exam.



Shift
First

Full-Time/Part-Time
Full-Time

Location
Applied Aerospace & Defense, Long Beach

Category
Accounting/Finance

Req Number
ACC-26-00001

Position
Assistant Controller

Close Date

Post Internal Days
0

Number of Openings
1

Exempt/Non-Exempt
Exempt

Hiring Manager(s)
Jacqueline Cadena

This position is currently accepting applications.


Apply Now



Not Specified
Project Management Analyst
Salary not disclosed
Cypress, CA 2 days ago

Position: Project Management Analyst

Location: Cypress, CA (Hybrid)

Pay: $35 - $40/hour

Experience: Experience supporting project teams, program operations, or client service environments required.

Type: Contract

Schedule: Monday–Friday; Day Shift


Conde Group is seeking a Project Management Analyst to join a growing and dynamic team!


Job Description:

  • Track project activities, milestones, and deliverables to support program execution.
  • Maintain project trackers, documentation, and reporting tools.
  • Manage project dashboards and ensure data accuracy and timely updates.
  • Prepare and distribute daily and weekly project status reports.
  • Monitor and manage the project email inbox, responding to inquiries and routing requests.
  • Communicate with client employees and stakeholders regarding program activities and updates.
  • Track project issues and coordinate follow-ups to maintain program visibility.
  • Support project coordination efforts to ensure alignment with client expectations.


Position Requirements:

  • Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
  • Strong organizational and time-management skills.
  • Experience managing multiple tasks in a fast-paced, client-facing environment.
  • Strong analytical and reporting skills.
  • Clear written and verbal communication skills.
  • Professional and service-oriented approach when working with stakeholders.


Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.


We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Not Specified
CDL-A Refrigerated Truck Driver in Huntington, IN
✦ New
Salary not disclosed
Company Driver | Refrigerated
Location:
Huntington, IN
Company:
Schneider
Pay:
Competitive weekly pay (inquire for details)
Start Date:
ASAP
About the Position
Regional Van Truckload truck driverAverage pay:
$1,000-$1,100 weeklyHome time:
Every other weekExperience:
All CDL holdersOverview
Predictable power lanes with a high volume of freight.Consistent freight allows for maximum drive time and less down time.Dispatched in advance, allowing for improved planning.95% no-touch, mostly drop-and-hook freight.Drive within the Eastern 37 states.Pay and bonus potential
Mileage pay, plus hourly pay while on duty, not driving.Weekly performance pay.$6,000 sign-on bonus paid over 12 monthly payments in your first year for experienced drivers.$3,000 sign-on bonus paid over 12 monthly payments in your first year for inexperienced drivers.Mileage incentive: Potential to receive a $0.02/mile increase based on weekly miles run and goal.Paid orientation.Paid time off after 6 months, plus 6 days of holiday pay per year.Annual bonus: Earn up to 2% of annual gross pay each year.Qualifications
Valid Class A Commercial Driver's License (CDL).Valid Commercial Learner's Permit (if interested in company-paid CDL training).HazMat endorsement preferred.Passport, FAST card or Enhanced CDL opens more opportunities.Need CDL training? Explore our company-paid CDL training programs or call us at 8 , and we can talk you through it.Additional benefits
Medical, dental and vision insurance.401(k) savings plan with company match.Unlimited referral bonuses.Company-paid CDL training options: tuition reimbursement ($200/month) or CDL Apprenticeship Training (paid five-to-six week training at a Schneider facility).Credit for Military Experience and Military Apprenticeship programs, plus more military benefits.Leading equipment and technology specs designed for driver comfort.See full list of driver benefit package.More reasons to choose Schneider Regional driving
Dependable paychecks
– Your weekly paycheck will reflect the consistent miles you drive on a weekly basis.Satisfaction
– The feeling you get from knowing the freight you haul keeps shelves stocked is nothing short of pride and accomplishment.All-encompassing pay packages
– Your pay includes all facets of the exact job you do plus eligible annual pay increases and performance pay.Schneider's inclusive culture
Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.Schneider uses E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit .
Job
Company DriverSchedule
FULLTIMESign On Bonus
6000
PI282564181
Not Specified
Senior Data Scientist
✦ New
🏢 REVOLVE
Salary not disclosed
Cerritos, CA 1 day ago

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Senior Data Science Analyst role:

Use a diverse skill sets across math and computer science, dedicated to solving complex and analytically challenging problems here at Revolve.


Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Partner closely with business leaders in Marketing, Product, Operations, Buying team to plan out valuable data science projects
  • Conduct complex analysis and build models to uncover key learning form data, leading to appropriate strategy recommendations.
  • Work closely with the DBA to improve BI’s infrastructure, architect the reporting system, and invest in time for technical proof of concept.
  • Work closely with the business intelligence and tech team to define, automate and validate the extraction of new metrics from various data sources for use in future analysis
  • Work alongside business stakeholders to apply our findings and models in website personalization, product recommendations, marketing optimization, to fraud detection, demand forecast, CLV prediction.


Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Outstanding analytical skills, with strong academic background in statistics, math, science or technology.
  • High comfort level with programming, ability to learn and adopt new technology with short turn-around time.
  • Knowledge of quantitative methods in statistics and machine learning
  • Intense intellectual curiosity – strong desire to always be learning
  • Proven business acumen and results oriented.
  • Ability to demonstrate logical thinking and problem solving skills
  • Strong attention to detail


Minimum Qualifications:

  • Master Degree is required
  • 3+ years of DS and ML experience in a strong analytical environment.
  • Proficient in Python, NumPy and other packages
  • Familiar with statistical and ML methodology: causal inference, logistic regression, tree-based models, clustering, model validation and interpretations.
  • Experience with AB Testing and pseudo-A/B test setup and evaluations
  • Advanced SQL experience, query optimization, data extract
  • Ability to build, validate, and productionize models


Preferred Qualifications:

  • Strong business acumen
  • Experience in deploying end to end Machine Learning models
  • 5+ years of DS and ML experience preferred
  • Advanced SQL and Python, with query and coding optimization experience
  • Experience with E-commerce marketing and product analytics is a plus


A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.


A reasonable estimate of the current base salary range is $120,000 to $150,000 per year.

Not Specified
Director of Customer Service
✦ New
Salary not disclosed
Long Beach, CA 1 day ago

Director of Customer Service & Call Center Operations

The Director of Customer Service & Call Center Operations is a senior leader responsible for building and leading a high-performing, culturally competent contact center serving a predominantly Asian senior Medicare population within a fully delegated, full-risk PCP IPA / MSO environment.

This role oversees patient, provider, and broker service experience while driving operational excellence, team development, and value-based care outcomes.

Key Responsibilities

Patient & Partner Experience Leadership

  • Champion a patient-first, culturally aligned service model for Asian elderly patients and caregivers
  • Ensure high standards for empathy, clarity, first-call resolution, and timely access to care
  • Oversee service delivery for patients, PCP practices, specialists, and broker partners
  • Translate feedback and complaints into measurable service improvements

People Leadership & Culture

  • Lead, coach, and develop managers and frontline customer service teams
  • Foster a respectful, accountable, and service-driven culture
  • Oversee onboarding and training focused on Medicare Advantage, cultural sensitivity, and service excellence

Operations & Performance Management

  • Oversee daily contact center operations (phone, digital, portal)
  • Manage KPIs including CSAT, NPS, FCR, ASA, abandonment rate, and quality scores
  • Optimize staffing, workforce planning, and seasonal readiness (AEP/OEP)
  • Use data and dashboards to drive continuous improvement

Value-Based Care & Clinical Partnership

  • Align contact center workflows with care gap closure, AWVs, preventive screenings, and post-discharge outreach
  • Partner with Clinical, Quality, and Care Management teams to improve outcomes and member retention

Compliance & Systems

  • Ensure compliance with HIPAA, CMS, and Medicare Advantage regulations
  • Partner with IT to optimize telephony, CRM, and contact center technologies

Qualifications

Required:

  • Bachelor’s degree in Healthcare Administration, Business, or related field preferred
  • 7+ years of healthcare customer service or call center leadership experience
  • Experience in Medicare Advantage, managed care, IPA/MSO, ACO, or value-based care environments
  • Proven success leading large frontline service teams
  • Bilingual in English and at least one Asian language (e.g., Korean, Chinese, Vietnamese, or Tagalog) – Required
  • Strong understanding of culturally competent service for senior populations

Preferred:

  • Experience serving Asian or immigrant senior populations
  • Familiarity with EMR, CRM, and workforce management systems
  • Lean, Six Sigma, or Service Excellence training

Success Measures

  • Improved patient, provider, and broker satisfaction
  • Reduced escalations and complaints
  • Improved access metrics and first-contact resolution
  • Strong employee engagement and retention

AMM BENEFITS

When you join AMM, you’re not just getting a job—you’re getting a benefits package that puts YOU first:

  • Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan.
  • Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe.
  • Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
  • Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work.
  • Career Development: Tuition reimbursement to support your education and growth.
  • Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!
Not Specified
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